TICKET HOLDERS' GUIDE - THE CHAMPIONSHIPS, WIMBLEDON 1 JULY - 14 JULY 2019
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
TICKE T
HOLDE RS’
G U IDE
—
THE CHAMPIONSHIPS, WIMBLEDON
1 JULY – 14 JULY 2019
0ii
CONTENTS
Thank you for purchasing a ticket to The Championships. What’s on in 2019....................................................................................................... 2
Sustainability................................................................................................................ 3
Whether you’re a regular visitor or are coming for the first
time, this Ticket Holders’ Guide will provide you with all the Your Tickets.................................................................................................................. 4
information you need to plan your day, and we hope you find How to get to The Championships..................................................................... 6
it useful. Please pay special attention to the information on
Quick tips for your day............................................................................................ 8
page 20 that explains what you can and cannot bring with
you, as well as our security page and Conditions of Entry. The Wimbledon Shop.............................................................................................11
Central Wimbledon map.......................................................................................12
You can also find extensive information on
Map of the Grounds ...............................................................................................14
The Championships and our Grounds on wimbledon.com,
where you can also register with myWimbledon Championships information.................................................................................16
to personalise your experience ahead of your visit. Security (prohibited items)..................................................................................20
Food and Drink..........................................................................................................21
Finally, we wanted to let you know that with your support,
we are committed to using the heritage and resources of Following Wimbledon............................................................................................26
Wimbledon to help make a difference at a local, national Conditions of Entry.................................................................................................28
and international level through the work of the Wimbledon
Foundation and in our support of the LTA. You can find out
more at wimbledon.com/foundation
CONTACTING THE AELTC
General (non-ticket) Enquiries 020 8944 1066
Ticket Office (not sales) 020 8971 2473
Museum Enquiries 020 8946 6131
The Wimbledon Shop 020 8879 5250
Website wimbledon.com
Social Media @wimbledon
02 W H AT ’ S O N I N 2 0 1 9 S U S TA I N A B I L I T Y 03
WHAT’S ON SUSTAINABILITY
IN 2019
—
Sustainability is a key focus for -- Check that you’re placing it into
Wimbledon and we’re committed the correct bin – the signage
to taking a sustainable approach information on the bins should
THIS IS A VERY EXCITING YEAR FOR No.1 COURT whenever possible in the running help you make the right choice
Not only will we be unveiling our new roof, equipped with the very latest in of The Championships, the Club
LED sports lighting, but we’ve also replaced all the court seating with 12,345 and the Foundation. Last year -- If in any doubt, please ask any
wider, cushioned seats. There are also new hospitality spaces surrounding we launched our sustainability of our members of staff
the court and, to the west, the public Walled Garden Food Market provides mission, alongside a range of
shaded outside seating. Keep an eye out too for our living wall – you can find initiatives focused on the four This guidance applies to our
it next to the large screen at the foot of Aorangi Terrace. key themes of energy, transport, plastic bottles too. As part of
food & drink, and waste. evian’s commitment to circularity,
If you want to know more, the which this year has a new stand we are proud to be working
Wimbledon Museum has a special with an extra 680 seats. We operate a streamed waste bin together to debut the first
exhibition mapping the No.1 Court system at The Championships to 75cl bottles made from 100%
reconstruction and the court’s history. And we haven’t forgotten the separate the recyclable materials recycled plastic for this year’s
There’s much more to see there too, players. They will be preparing for from general waste, which Championships. These bottles can
so we recommend taking the time to their matches in newly renovated undergoes an energy recovery then be recycled, ensuring the
visit while you’re here. You can find it Championships’ Dressing Rooms, process to produce electricity plastic is kept within the circular
via the Museum Shop at Gate 4. and will also benefit from the for the National Grid. In 2018, all recycling process.
extension of electronic line calling of our Championships waste was
Another new area to explore this to Courts 14, 15, 16 and 17. diverted from landfill and our There are also more than 100 free
year is the Southern Village, to ambition in 2019 is to increase water refill points and fountains
the south of No.2 Court. This new On court, our wheelchair the proportion of Championships around the Grounds for you to
space features the Wimbledon competition expands this year to waste entering our recycling bins. use and the Wimbledon App will
Tennis Shop, the AMEX Tennis Fan include Quad Singles and Doubles. provide you with information on
Experience, a variety of food and If you’re here at the end of the You can play your part in helping your closest refill point. Visit the
drink options, and the Sustainability second week make sure you take us by following these simple steps: Sustainability at Wimbledon area
at Wimbledon area, which time to watch the wheelchair in the Southern Village to find out
highlights the work the AELTC athletes in action. -- Check that your waste more about the important work
and its official partners are doing is recyclable that Wimbledon and our Official
in this important area. Finally, don’t forget that we’ve Suppliers are undertaking or visit
brought forward the start of play -- Check that your waste isn’t wimbledon.com/sustainability
While you’re at the southern end of on outside courts to 11am. contaminated with food - to read more.
the Grounds, if you’re an American especially fruit in glasses
Express cardholder you might also We hope you enjoy our new
like to visit their cardmembers’ facilities and would love to know
lounge adjacent to Gate 12 (pre- what you think, so do contact
book an appointment via American us via wimbledon.com with
Express), or maybe head to Court 12, your comments. DID YOU KNOW?
In 2018, 100% of Championships waste was diverted from landfill.
04 YO U R T I C K E T S YO U R T I C K E T S 05
YOUR TICKETS
Your tickets guarantee you SOCIAL MEDIA Please see Championships Information
entry to the Grounds on the Please do not share or post pictures (page 18) for details of wheelchair
date shown, so please make of your ticket offer or tickets on any seating on courts. Accessibility
sure to bring them with you. social media or websites. People may information for each area of the
In addition to the court that you use the details and offer them for Grounds and all courts are also
have tickets for, you will also be sale elsewhere to defraud/attempt available on accessable.co.uk
able to view tennis on the non- to defraud third parties or other
ticketed Show Courts and all individuals into buying them. This may CHILDREN
other outside courts. Please note result in ticket holders encountering A day at The Championships is an
your tickets do not guarantee difficulties when visiting Wimbledon. exciting and memorable experience.
that you will be able to watch However, the Grounds are large and
any particular match, round of REFUND/NON-TRANSFER POLICY crowded and so we don’t recommend
matches or individual players. If you’re unable to use your tickets, bringing babies in arms or pushchairs.
We publish the provisional Order please do not give them to your family
of Play the evening before each or friends – tickets are strictly non- A ticket is not required for those under
day, but matches may also move transferable. The AELTC offers a flexible five, although babies in arms and
from one court to another at the return/refund policy, provided that the children under five are not allowed into
discretion of the AELTC. tickets are returned prior to the day the Show Courts (Centre, No.1, No.2,
of play. Please ensure you contact the and No.3 Courts and Courts 12 and 18).
Please ensure you read All other tickets are Ticket Office - 020 8971 2473.
strictly non-transferable
and note the following Children over five and under 12 are
and must neither be sold
important information: CANCELLATION OF welcome into all courts, provided they
nor advertised or offered
PLAY DUE TO RAIN are accompanied by an adult at all times
for sale whether on the
TICKET CONDITIONS We have a Raincheck Policy outlining and have their own seat. We request
internet, in newspapers
Tickets are issued subject to refunds offered if play is cancelled due that all children under the age of 16
or elsewhere. Any such
the AELTC’s Conditions of Sale. tickets that are transferred, to rain. The amount refunded will depend attend The Championships with an
Full details are available on advertised or offered for on the Referee’s record of how much adult and are supervised appropriately.
wimbledon.com sale will be void. play takes place on your ticketed court.
Full details are available at wimbledon.com
TICKET WARNING – search Raincheck Policy.
Do not buy tickets from touts offered by unofficial websites are
or other unauthorised agents; indeed Debenture tickets. ACCESSIBILITY
they will not gain you entry We pride ourselves on our policy of
to the Grounds. The AELTC takes active steps equality, inclusion and accessibility and
to monitor advertisements and we are constantly working to improve
Tickets with the word ‘Debenture’ sales, including those made via all aspects of The Championships for our
printed on them in place of the shops and internet sites. Sellers guests, in partnership with Level Playing
price may be legally transferred of non-Debenture tickets will be Field. If you have any accessibility
or sold on; however, we advise contacted and may be prohibited queries, please call the Ticket Office
you to check that any tickets from receiving tickets. on 020 8971 2473.
06 H OW TO G E T TO T H E C H A M P I O N S H I P S 07
HOW TO GET TO THE CHAMPIONSHIPS
Please plan your journey in Wimbledon – serviced by South PARKING
advance and give yourself Western Trains from Waterloo Pre-paid Parking - guarantee your
plenty of time to reach our and the London Underground’s parking space in one of our adjacent
Grounds. Bear in mind that District Line. The station is a car parks by pre-booking via
both public transport and roads 25-minute walk to the Grounds. theaa.com/wimbledon or call
around The Championships Alternatively, there is a shared 01256 492110. Prices start from £25.
will be heavily congested. taxi service or dedicated
Championships buses running Unreserved Parking - on-day parking
PUBLIC TRANSPORT frequently from the station is available, subject to space, in Car Parks 6
Journey Planner – see the forecourt. Tramlinks from (access via Home Park Road) and 10
Transport for London website to Croydon and the suburbs also (enter via Wimbledon Park Road) priced
plan your journey by train, tube, run to Wimbledon. from £30 per car (see map on pages
tram and bus at tfl.gov.uk 12 & 13). Please note Car Park 10 is
CENTRAL LONDON managed by London Borough of Merton.
Southfields – on London BUS SERVICES
Underground’s District Line. There are also direct bus services Disability Parking - if you require Blue
Southfields is a 15-minute from Central London via St Badge parking we recommend booking
walk to the Grounds, or a five- Pancras, Euston, Baker Street, in advance via theaa.com/wimbledon.
minute walk to the Queue. An Marble Arch and Victoria. See On-day parking cannot be guaranteed.
accessibility shuttle is available goaheadlondon.com/wimbledon
for those who might experience for more information. Park & Ride - a Park & Ride service is
difficulty in walking to the available at Morden Park (located on
Grounds. Check the map on TAXIS/RIDE-SHARING APPS A24 at postcode SM4 5QU) charged at
pages 12 & 13 for drop-off London Taxi services operate £15 per car and £20 for minibuses.
and pick-up locations. from the taxi ranks at Southfields This is open from 6.30am until 11pm,
and Wimbledon Stations, and with the last bus leaving the AELTC at
from Church Road (Gate 4) and 10pm, or at 10.40pm if there is late play
Somerset Road (Gate 13). on Centre or No.1 Courts.
Taxi sharing is encouraged Cycling – bikes can be parked free of
during peak times. charge in Car Park 8 on Church Road.
Please do not lock your bike to any
If you choose to use a ride railings as it will be removed.
sharing app, such as Uber, please
note that there are designated Motorcycles – parking is available
drop off and pick up areas in in Car Park 4 for £10.
order to minimise congestion WHY NOT WALK
around the Grounds (see map TO THE GROUNDS?
Please use postcode SW19 5AG
on pages 12 & 13). Most people who are arrive at
to reach us via sat nav or other
local stations continue to the
mapping services.
Grounds on foot.
08 Q U I C K T I P S F O R YO U R DAY Q U I C K T I P S F O R YO U R DAY 09
QUICK TIPS FOR YOUR DAY
We want everyone who comes to -- If you face challenges/ AROUND THE GROUNDS -- Players love applause, but we ask you
visit The Championships to have a difficulties with distances or -- The Grounds can be crowded and not to clap a net cord or double fault.
memorable experience. Here are hilly ground, it may be easier you may have to queue to get into
some hints and tips for making the for you to bring a wheelchair your court so allow plenty of time -- Only plastic or cardboard cups
most of your day: (please note that neither the to move around. and uncorked bottles are permitted
AELTC nor St John Ambulance on the courts.
BEFORE YOU LEAVE HOME provides these for visitors). -- There are no supporting rails in
-- Check your travel options. tiered sections of the stands, -- Centre Court, No.1 and No.2 Courts
Transport routes and roads -- Consider the food options be careful in these areas. have wheelchair user seating
around the Grounds will available via wimbledon.com. reserved for ticket holders. No.3
be very busy. We have a selection of vegan, -- Please don’t leave anything Court has limited unreserved spaces
vegetarian and gluten-free unattended, even next to your seat. for wheelchair users on the west side
-- Come prepared for all options available across the via Gangway 10, and unreserved
weather conditions. Grounds; however, visitors with -- Always keep your ticket with you. spaces for wheelchair users are
special dietary requirements available on all outside courts.
-- Wear comfortable footwear, should bring with them what -- Smoking (including vaping) is not
our grounds are large and hilly. they need to eat and drink allowed on courts, in buildings, GOING HOME
throughout the day. in a queue and on Aorangi Terrace. -- Please hand in or offer your Show
-- Think about what you are When smoking please be considerate Court tickets for scanning as
going to bring with you. -- Download the Wimbledon App, to other visitors. you leave the Grounds – these
Bag sizes are restricted and this will give you the very latest will be resold for charity via the
some items are prohibited information in advance and -- Use our interactive map in the Wimbledon Foundation.
(check page 20). while you’re here. Wimbledon App for navigation
instructions and directions to food -- If travelling by public transport:
& drink offerings, courts, water
fountains, shops and much more. i. For Wimbledon and the south,
please exit via Gates 13 or 12 for
AROUND THE COURTS taxis, bus shuttle to Wimbledon
-- Remember to switch your phone Station, Park & Ride, and the
or tablet to silent when around the Central London bus service.
courts, and please ensure your flash is
disabled if you choose to take photos. ii. For Southfields and the north,
please leave via Gates 4 or 5 for
-- You may only enter or leave a court taxis, or Gate 1 for a 15-minute
at the change of ends or between walk to Southfields Station.
matches, never during a tie-break.
-- Please don’t make any noise
during a rally.
10 THE WIMBLEDON SHOP THE WIMBLEDON SHOP 11
THE WIMBLEDON SHOP
Remember your day at Led by our core values of
Wimbledon by taking a piece heritage and excellence,
of The Championships home we place our emphasis on
with you from one of the the highest quality materials,
official Wimbledon Shops. latest trends, fits and colour
With something for everyone, palettes that echo the unmatched
the flagship stores are located standards found across all
in the south west corners of aspects of The Championships.
Centre Court and No.1 Court,
the Museum Shop is between Our products are sourced within
the turnstiles and Gate 4, and the UK and Europe wherever
the new Tennis Shop, including possible, with development
our personalisation service, is taking place year-round ensuring
located in the Southern Village new ranges are available in time
(see the map on pages 14 & 15). for The Championships.
We have a large selection of new If you miss the chance to
products available from 2019, visit one of our shops, you
including the new Wimbledon can also buy a selection of
Apparel Collection for men, official merchandise online
women and children, the iconic at wimbledon.com/shop
2019 Championships towel, the
official 2019 tennis ball, our new We hope you enjoy your
performance clothing range, Wimbledon shopping experience.
official equipment from Babolat,
our delightful range of souvenirs,
or something for your home.
DID YOU KNOW?
Did you know that one Championships towel is made up of 10,500
metres of yarn? That’s enough to wrap around Centre Court 150 times!
12
CENTRAL WIMBLEDON MAP
CENTRAL WIMBLEDON MAP
CAR PARKING
Reserved car parks
SOUTHFIELDS
STATION Public and
3a
OA D Reserved car parks
AM R
INGH
AUGUSTUS ROAD REPL Public car parks
1
D
OA
SPECIAL BUSES
SOUTHFIELDS
KR
2
R
To The Championships
PA
ON
3A To Wimbledon Station
ED
E
ELSEN
BL
Accessibility service
V
RI
IM
D
3B to The Championships
W
T
ER
H
LB
AM
Accessibility service
A
STR
D to Southfields
PRINC
WOODSPR A
E
ING RD
Q
ET
ROUTES
ES
W
V
AY
D CAR
10 D Walkers’ route
PARK ROA
OA
IC E
TO TOK
ELS The Wimbledon
KR
R
IA REV
WIMBLEDON Way
R
D
PA
QUEENSMERE ROAD R PARK
M
IV
EL
E
PH
ON
GENERAL
RO
ED
SE
SEYMOUR ROAD
WIMBLEDON PARKSIDE
BL
12 Ticket holders’
PO
AV
BATHGATE ROAD
IM
B C
E
entrances
NU
W
PS
E
CAR
PARK 8 LAKE
Queue entrance
CAR A Left Luggage
PARK 4 WIMBLEDON PARK
Toilets
1
RD
GOLF COURSE
LINCOLN AVE
E
Taxi Rank
AT
G
3b CAR
5
TH
PARK Private taxis
BA
SOM
ERS
ET
ROA
D SOMERS
Pick-up/Drop-off Point
5
ET
AY
W
NEW AD 13
D
ST E
A
O
7
C
B
R
A
U
RO
12
LO
R
R
G
U
AD
N
CAR
TH
H
6
N
LE
D
CAR
3
E
R
PARK
A
Y
2
A
PARK
R
O
O
R
A
K
RO
D
D
R
PA
PARKSIDE
AD
PARKSIDE GARDENS
E
M
D
R
O
H
AT
RY
OAD
R
A
M
CH R
A 219
D
A
B
O
U
D
R
R
UR
A
G
L
H
O
IL
LE
CH
R
St Mary’s
H
Y
R
D
U
R
Church
R
TH
D
A
D
EY
R
A
A
IN
O
R
V
AT
PARKSIDE AVE
RY
R
A
ST
M
D
OAD
D
D
GAP R
A
WIMBLEDON
R
A
M
O
O
A
N
R
RY
R
LA
E
B
H
’S
K
VILLAGE
A
EL
C
LA
R
R
V
O
D
U
ED
R
A
H
D
RY
CHU
C
ER
HIG RCH
U
HS HILL
B
E
E
H
TRE
D
AV
IG
ET
SI
H
ROAD
EN
D
E
O
V
U
G
O
E
ST
D
R
W
E
O
D
H
ER
G
M
E
IG
LAKE
A
&
ER
ED
H
RY
FO
ED
V
ST
W
X
’S
EL
V
OR
R
EL
R
B
EE
CE
O
B
ST
A
T
D
ER
D
A
O
RD
R
A
R
E
D
D
D
A
N
SI
D
W
O
A
D
A
R
X
IM
O
O
LE
E
WIMBLEDON
O
R
B
N
W
A
LE
N
Y
STATION
LW
TO
CENTRAL WIMBLEDON MAP
D
PL
O
P
A
’S
N
M
K
H
R
O
A
IL
C
M
L
ST
TR T
E
EN R
C U
G CO
N
D
IN E
IO
A
PP R
AT
O NT
O
RD
ST
R
1
SH CE
E
S
E
PL
E’
C
LI
RG
R
PO
O
O
GE
W
ST
WIMBLEDON
13
14
MAP OF THE GROUNDS
MAP OF THE GROUNDS
AD
TO SOUTHFIELDS
RO
COMPETITORS’ A B
PRACTICE
CH
COURTS TO THE QUEUE
UR
TO CAR PARK 10
CH
ION
PRACTICE COURT VIEWING
19
VIL
E 18 FAN ZONE
I PA
NG
ORCHARD 1d
RA
LARGE SCREEN
AO
AORANGI TERRACE
CAR PARK 8
THE LARDER (UPPER LEVEL)
SUITE LTA PARTNERS’ SUITE
TICKET RESALE LTA
EN (UPPER LEVEL)
WALLED GARDEN FOOD MARKET ESID T’S S 1
PR
CONSERVATORY KITCHEN
UI
A
WALLED GARDEN ST MARY’S
(UPPER LEVEL)
LT
TE
PICNIC PICK-UP POINT
WALK No.1
FOOD VILLAGE
ALCHEMILLA SCULPTURE COURT (GROUND LEVEL)
PHARMACY (GROUND LEVEL)
CAR PARK 4
18 D LTA OFFICE (GROUND LEVEL)
TO
WIMBLEDON 17 TECHNOLOGY AT WIMBLEDON
SO OFFICIAL BANKING PARTNER
COMMON
M
ST MARY’S WALK
ER
20
SE
THE AA T
R
14 15 16 17 AELTC OFFICE
D
BROADCAST CENTRE NON-TICKET HOLDERS’
NORTH CONCOURSE
3 ENTRANCE (VIA THE QUEUE)
NEWSTEAD WAY 16 MUSEUM (VIA WIMBLEDON SHOP)
FRED
LIFT D PERRY
STATUE 4 D ACCESSIBILITY SHUTTLE
15
MEDIA CENTRE LEVEL 5 TAXIS TO SOUTHFIELDS (NORTH)
CAR PARK 3 THE WINGFIELD (UPPER LEVEL)
COMPETITORS AREAS CENTRE TEA LAWN
COURT SKY VIEW SUITES (LEVEL 5)
14 LIFT LIFT
MEMBERS’ ENCLOSURE TICKET COLLECTION OFFICE
ACCREDITATION OFFICE
13 SOUTH CONCOURSE MEETING TREE
LOST PROPERTY
5 TO THE LAWN
LAST 8 CLUB
TAXIS TO WIMBLEDON (SOUTH)
ST MARY’S WALK
No.3 4 5 6 7 CAR PARK 5
COURT CAFE PERGOLA
BASELINE GRILL & CAFE
8 9 10 11
CAR PARK 6
THE LOOKOUT 6
Exclusive to AMEX Cardmembers
12 7
12
CAR PARK 1 No.2
D
COURT
PARK & RIDE
VICTORIA,
SOUTHERN
MARBLE ARCH VILLAGE
& ST PANCRAS SUSTAINABILITY AT WIMBLEDON
MARRYAT ROAD
TENNIS FAN EXPERIENCE
11a
THE LARDER
WIMBLEDON KEY
11 9 UNRESERVED SEATING INFORMATION
ROSEWATER PAVILION
TOILETS FOR THOSE IN THE QUEUE A LEFT LUGGAGE
SOMERSET ROAD
NON-TICKET HOLDERS’ ENTRANCE MUSEUM
VIA THE TURNSTILES
WIMBLEDON HOSPITALITY
TICKET HOLDERS’ ENTRANCES
RECOMMENDED ROUTES FOR
PRIVATE AND CONTRACTORS’ WHEELCHAIR USERS
10
ENTRANCES
ROSE ARBOUR
MAP OF THE GROUNDS
DEBENTURE ENTRANCE
FOOD & DRINK
AD
DEBENTURE FACILITIES
STEPS
RO
ATM
TAXI STAND
CH
BANDSTAND
TELEPHONE
UR
CHANGING PLACES FACILITY
CH
TO WIMBLEDON THE WIMBLEDON SHOP
AND VILLAGE
DESIGNATED WHEELCHAIR
TOILETS
VIEWING – AORANGI TERRACE
USED TENNIS BALL KIOSK
METRES 50 100 DRINKING FOUNTAIN
WIMBLEDON FOUNDATION
1001 JANUARY 2019 FIRST AID
PICK-UP/DROP OFF POINT
15
16 C H A M P I O N S H I P S I N F O R M AT I O N C H A M P I O N S H I P S I N F O R M AT I O N 17
CHAMPIONSHIPS INFORMATION
entrance to that court and equipment, with other items charged -- ATM/Cashpoints
not to viewing a particular at £1; proceeds are donated towards -- Toilets
match or round of matches. improving facilities in Wimbledon Park. -- Food & Drink
-- First Aid posts
AUTOGRAPHS All bags will be searched before -- Large screen
Attend interviews and signing acceptance into the left luggage facilities. -- Pharmacy
sessions with players at the Fan -- Public telephones
Zone near the Aorangi Pavilion. LOST PERSONS & CHILDREN -- Water/Bottle refill points
Lost persons/children should be
INFORMATION DESKS taken to the nearest Championships You can also search for all and navigate
Our information team will be happy Information Desk (see map on pages to each of these using the new
to answer any of your questions 14 & 15 for locations) or after 7pm to interactive map in the Wimbledon App.
about the Grounds and The Gate 5 on Church Road.
Championships. You can find them
GROUNDS OPENING & MATCHES at one of our six Information Desks If you are making queries regarding
The Grounds are open from (see map on pages 14 & 15). lost persons or children please
10.30am daily. ask a steward and/or the nearest
You can also use our messaging Championships Information Desk.
Play starts on outside courts at assistant, Fred, available within the
11am, and on Centre and No.1 Wimbledon App, for any questions LOST PROPERTY
at 1pm, apart from finals weekend you might have. Situated under No.3 Court, near Gate 13.
when play starts on Centre Court Call 020 8971 2251 or search ‘lost
at 2pm. LEFT LUGGAGE property’ on wimbledon.com for details.
There are no left luggage facilities
The Order of Play for the following inside the Grounds, but facilities MAP
day is available each evening after are provided at a number of See the Map of the Grounds on pages
8pm at wimbledon.com, and daily locations outside the Grounds (see 14 & 15 for the locations of:
in the Official Programme. map on pages 12 & 13). Camping
equipment, tents, chairs, oversize EMERGENCY
The Referee may change the Order bags, picnic hampers, opaque liquid In the event of any emergency, please:
of Play during the day depending bottles and other prohibited items
-- Contact a member of staff or steward/guard immediately, or;
on the progress of matches on must be left in one of these facilities.
-- Call using a red emergency telephone or dial 020 8971 2666
each court, and the weather.
from an external line
Keep up to date with the latest Please note that bags deposited in
-- Give your name, the nature of the incident and the location.
schedule on wimbledon.com left luggage should be no bigger
than 60cm x 45cm x 25cm/24” EVACUATION
Remember that tickets are for the x 18” x 10” (aircraft cabin size). If you are asked to evacuate a court or the Grounds, please leave by the
court specified on the date shown A £5 charge will be made nearest suitable exit or as directed by uniformed stewarding staff, taking
and entitle the ticket holder to for the deposit of overnight all your personal belongings with you.18 C H A M P I O N S H I P S I N F O R M AT I O N C H A M P I O N S H I P S I N F O R M AT I O N 19
MOBILITY IMPAIRED VISITORS Court seating for wheelchair users: PASS-OUTS
For those who need accessibility Wristbands for pass-out and re-entry
information, an Easy Access Guide is -- Centre Court, No.1 and No.2 Courts - to the Grounds are available at Gates 5
available either from the Ticket Office wheelchair user seating is reserved and 13 only.
or for download from wimbledon.com. for ticket holders.
You can also get a copy from your entry PROGRAMMES
gate when you arrive at the Grounds. -- No.3 Court – limited unreserved spaces Save yourself the need to carry around
Detailed accessibility information is also for wheelchair users on No.3 Court on the official programme by buying your
available on accessable.co.uk the west side via Gangway 10. copy in advance. We will email you a
We ask that for safety reasons, no digital version to download on your
Please note that neither the AELTC other seating on these courts is mobile or tablet, while your physical
nor St John Ambulance provides occupied by wheelchair users. souvenir copy is sent to your home
wheelchairs for visitors. address. Search for ‘programmes’ on
-- Outside Courts - there are wimbledon.com for more.
unreserved spaces for wheelchair
users on all outside courts. TENNIS FAN EXPERIENCE WI-FI
The location of these spaces is While you’re at The Championships, take We have free public Wi-Fi available in
marked on the Map of the Grounds time to visit the new AMEX Tennis Fan the Queue, on Aorangi Terrace and at
within the ‘Easy Access Guide’. Experience by located south of No.2 Ticket Resale, and along the east side
Court in the Southern Village. of the Grounds including the No.1
MUSEUM Court Food Village, the Tea Lawn,
Located at Gate 4, the Wimbledon TICKETS Cafe Pergola, Baseline Grill & Cafe,
Lawn Tennis Museum is open during Ticket Resale - Subject to availability, the Southern Village and near Gates
The Championships, for ticket you can purchase returned Show 1, 3, 4 and 5.
holders only, from 9.30am-8pm, Court tickets, not before 3pm, for a
and daily throughout the year nominal charge in aid of the Wimbledon WIMBLEDON FOUNDATION
(10am-5pm, 5.30pm in summer). Foundation, from the Ticket Resale The Wimbledon Foundation is the
kiosk north of Court 18 near the top charity of the All England Lawn
The Museum will be open to the public of St Mary’s Walk. Tennis Club and The Championships,
on the middle Sunday if no play is and aims to help change people’s
scheduled. Admission prices during Visitors who are unable to visit the lives using the resources and heritage
The Championships are as follows: Ticket Resale kiosk due to its location of Wimbledon. The entire proceeds
should speak to any Honorary Steward. from Ticket Resale are donated via the
MUSEUM INDIVIDUAL Wimbledon Foundation to charities and
Public Ballot for community organisations.
Adult £10.00
The Championships 2020 -
Concession £8.00 The Championships 2020 will Come and meet the team at the No.1
Child under 16 £5.00 take place from 29 June – 12 July. Court South West Hall and take part in
our Explore Wimbledon activity map.
Join myWimbledon to receive the
The Museum includes this year’s special latest information about the Public
exhibition on No.1 Court, as well as Ballot, or check wimbledon.com
the trophies, and outfits from famous from 1 August 2019.
players past and present.20 SECURIT Y FOOD AND DRINK 21
SECURITY (PROHIBITED ITEMS) FOOD AND DRINK
As you would expect, we work bags/backpacks therefore your Food and drink are an NEW FOR 2019
closely with the Metropolitan choice of bag will affect your important part of enjoying The We’re delighted to offer a new
Police to ensure the safety of speed of entry. Championships, be it a quick bite area for The Championships 2019 –
everyone in our Grounds, between matches, a more formal the Southern Village, which hosts
both year-round and during Restrictions are in place on what lunch, a quintessential British a Bar and Larder - offering food
The Championships. In order you can bring into the Grounds – afternoon tea or a sundowner when to go such as sandwiches, salads,
to achieve this, security measures see prohibited items below. Any the day’s play has concluded. confectionery, hot light bites and
are in place at all times, prohibited items inadvertently hot and cold drinks.
which means that at your brought to The Championships We’re proud to showcase the rich
point of entry we will search can be deposited at left luggage seasonal harvest and the very best STRAWBERRIES AND CREAM
both you and your bags. facilities outside the Grounds (see from British growers and producers. The strawberry has been an
map on pages 12 & 13). Quality British ingredients are at intrinsic part of The Championships
Bag sizes are restricted to 40cm the heart of our food and drink since 1877, when spectators at the
x 30cm x 30cm (16” x 12” x 12”). Any items discovered after ethos and feature in the broad original grounds in Worple Road
Please bear in mind that it takes entry through the gates will selection of dishes and menus enjoyed the juicy sweet fruit while
longer to search multi-pocketed be confiscated and cannot be available across the Grounds. watching matches.
collected on exit.
In 2018, The Championships served
PROHIBITED ITEMS over 38.2 tonnes of strawberries,
The following items are prohibited from the Grounds: all of which were grown by
Marion Regan at her family farm
in Kent. To ensure the utmost
freshness, LEAF-certified Grade 1
strawberries are picked from 5am
and delivered by 9am to be eaten
the same day.
For a quick guide to what’s available
this year, please see page 24 & 25,
refer to the map on pages 14 & 15,
visit the Wimbledon App, or check
wimbledon.com/foodanddrink
We value your help in helping to ensure the safety and security
of all our visitors. If you see anything suspicious during your visit,
please don’t hesitate to alert a member of staff or a police officer.22 FOOD AND DRINK FOOD AND DRINK 23
RESTAURANTS FOOD MARKETS PICNIC HAMPERS
The Wingfield (Centre Court) Look out for our three food markets If you are keen not to miss a moment of
Located in Centre Court, The Wingfield located in key areas within the Grounds the tennis action why not enjoy one of
is the only pre-bookable restaurant offering a variety of world foods our very special picnic hampers for two?
at The Championships, offering a alongside British favourites, as well Available by pre-order only, you can
three-course fixed lunch menu, and as quick serve drinks and snacks. choose either our premium three-course
afternoon tea showcasing British lunch or our delicious afternoon tea, all
ingredients. Booking is essential for The Food Village is located to the east wrapped up in an exclusive Wimbledon
lunch, however reservations are not of No.1 Court, you can find the Walled rucksack or cool bag, which can be
required for afternoon tea, which is Garden Food Market along with a large collected on the day of your visit from
served from 3.30pm. Book online at outdoor seating area to the west of the picnic pick-up point to the north of
wimbledon.com/foodanddrink No.1 Court near Court 14, while the Court 18 (see map on pages 14 & 15).
Tea Lawn is nestled under the east For more information and to pre-order
Conservatory Kitchen (No.1 Court) side of Centre Court. Each space has visit wimbledon.com/foodanddrink
Choose from hot and cold lunches its own distinct character where you
such as Lancashire beef lasagne, can eat and drink while soaking in that
British landed sustainable herb crusted special Championships atmosphere
haddock or a choice of delicious at your own pace.
sandwiches and salads from the Deli.
Classic Wimbledon strawberries and If you fancy something a bit sweeter,
cream are available for dessert, we offer plenty of ice cream or
or indulge in an irresistible treat confectionery at our handy kiosks
from our cake table. throughout the Grounds - don’t miss
the ice cream parlour next to the
Cafe Pergola (Southern Grounds) Food Village.
Assisted-service lunch in our refreshed
Cafe Pergola offering our celebrated AFTERNOON TEA
‘Best of British’ Blythburgh free-range Using the freshest British ingredients, our
pork from Suffolk as well as afternoon classic sandwiches, scones with clotted
tea, light refreshments and a bar. cream and strawberry jam, selection of
tea pastries, along with the Wimbledon
Baseline Grill (Southern Grounds) favourite of strawberries and cream are
Full table service in a lively modern perfect for that late afternoon treat; all
environment, with juicy burgers, served with a pot of English Breakfast tea
grilled Norfolk chicken and salads. or your favourite infusion.
Alternatively, try our sustainably- You can enjoy table service Afternoon
sourced lobster and crayfish roll Tea or Champagne Afternoon Tea
followed by delicious Kent strawberries. in The Wingfield (from 3.30pm) or,
chicken, reared in Norfolk especially for if you prefer, you can personalise your
Baseline Cafe Bar (Southern Grounds) The Championships, is accompanied by own at our self-service Conservatory
‘Best of British’ showcases some of the salt roasted potatoes and freshly picked Kitchen or Cafe Pergola restaurants from
finest produce in this assisted-service salad leaves, which can be served either 3pm. No reservations are needed for any
restaurant. Delicious Sutton Hoo as a salad or in a flatbread to go. of these restaurants for afternoon tea.24 FOOD AND DRINK FOOD AND DRINK 25
QUICK GUIDE
CENTRE COURT
RESTAURANT
The Wingfield – table service lunch
and afternoon tea. For lunch, booking
is essential via wimbledon.com/
foodanddrink
ON THE GO
Long Bar – quick serve beverages.
No.1 COURT
Lawn Buffet – sandwiches, salads,
light refreshments and bar. RESTAURANT
Conservatory Kitchen – assisted-service
Champagne Bar – table service hot and cold lunches, deli sandwiches,
champagne, seafood, sandwiches afternoon tea, light refreshments and bar.
and sushi with live music.
ON THE GO
Tea Lawn – strawberries & cream, pizzas, Walled Garden Food Market – Grill,
the sausage grill and fast service drinks British and World food concepts serving
hot options, light refreshments and cold
Level 5 Refreshments – sandwiches drinks alongside a Larder and Bar
and light refreshments.
Larder – sandwiches, salads, pastries,
hot and cold beverages and coffee. SOUTHERN GROUNDS ON THE GO
Baseline Cafe Bar – Best of British salad
Aorangi Terrace - Pimm’s and ice cream RESTAURANTS and wraps, speciality coffees, teas and
Baseline Grill – serving a delicious bar drinks.
Court 18 Picnic Pick-up Point – collect hot and cold menu including burgers,
your pre-booked lunch or afternoon tea lobster roll, salads and drinks. Larder – sandwiches, light refreshments,
picnic hamper for two. hot and cold drinks, bar and coffee bar.
Cafe Pergola – assisted-service lunch
Food Village – hot food take-away and afternoon tea, carvery, light
including hot wok stir-fry, fish and chips, refreshments and bar.
Mexican and grill serving burgers;
The Pantry serving sandwiches, salads, We recognise alternative dietary choices and are committed to offering
pastries, cookies, muffins, hot and cold multiple vegetarian, vegan and gluten-free choices across the Grounds with
beverages, and Bar. one option in every sit-down restaurant and more within the Tea Lawn, Food
Village, Southern Village and Walled Garden. In addition, vegan-friendly cream
Canyon Ice Cream – is available with our famous strawberries in all locations. Please ask our team
light refreshments, ice cream, for any assistance.
hot and cold beverages.26 F O L LOW I N G W I M B L E D O N F O L LOW I N G W I M B L E D O N 27
FOLLOWING WIMBLEDON
THE WIMBLEDON APPS LIVE VIDEO & RADIO
Download the Wimbledon App, Available on wimbledon.com, the
available on mobile and tablet for apps, and our social media channels
iOS and Android. Redesigned for and live from 9am to the close of play,
2019, the Plan Your Visit feature the Wimbledon Radio Channel, the
allows you to get ready for your Wimbledon Centre Court Channel, and
day and keep on top of the action the Wimbledon No.1 Court Channel are
while you’re here with personalised available worldwide. The main channel
player alerts and live scores. Find Instagram (Instagram.com/wimbledon) features presentation, commentary
your way around the site with our takes those beautiful pictures and makes and updates, and the two court
enhanced map, complete with them breathtaking, while our Instagram channels offer dedicated ball-by-ball
navigation and instructions from stories show off a lighter side. commentary.
Fred, our visitor chatbot.
Search for Wimbledon on Snapchat for Live throughout the grass court season
In the Queue or on the Grounds, exclusive behind-the-scenes insights and daily during The Championships
look out for the Wi-Fi symbol to into our daily stories, in the real and raw from 11am to close of play, the
WIMBLEDON.COM connect to our free public Wi-Fi, way that only Snapchat can deliver. Wimbledon Channel is our live digital
wimbledon.com is available on giving you access to additional video presentation, bringing you the
mobile, desktop and tablet, and interactive features within the On Twitter, @wimbledon will keep you best bits of Wimbledon as they happen.
features all the information you app, including live streams. up to date with all the action around New this year, look out for our daily
need to plan your day. the Grounds, plus give you that extra preview show, the perfect bite-size
If you’re at home, we’ve also got insight, not to mention live video, breakfast companion.
We recommend you register an app for Apple TV, featuring all brought to Twitter through Periscope.
with myWimbledon too, our our live video content, highlights, Any queries, anecdotes, insight
personalised digital service radio, and scores, all on your very There’s also YouTube or feedback? Get in touch –
enables you to subscribe to own big screen. (youtube.com/Wimbledon), the socialmedia@aeltc.com
your favourite players, and tell ultimate source of Wimbledon
us what really matters to you. SOCIAL MEDIA video content, easy to
Whatever your platform of search and overflowing with
Don’t forget that wimbledon.com choice, we’ll bring that something highlights, interviews, features
also has in-depth scores, draws, extra to your day – both on and more.
statistics and player profiles, the Grounds and off.
and you can browse and watch Finally, if you prefer your
video content, from short clips to Wimbledon on Facebook Wimbledon content in Chinese
highlights, interviews and features, (facebook.com/wimbledon) – we’re on Weibo and Wechat.
as well as beautiful photographs brings you all the best video And for Japanese speakers,
from every match, court and as it happens, Q&As with we’re on Line too.
vantage point. players, beautiful pictures
and fascinating graphics.28 CON DITIONS OF E NTRY CON DITIONS OF E NTRY 29
CONDITIONS OF ENTRY
CONDITIONS OF ENTRY TO THE GROUNDS -- Excessive electronic devices and accessories; COURTS AND RESTRICTED AREAS to photographs, filming and sound recording of yourself
18. Unauthorised persons are not permitted on the courts or in as a spectator and member of the crowd and grant your
OF THE CHAMPIONSHIPS, WIMBLEDON 2019 -- Large flags (over 60cm x 60cm (2’ x 2’)), banners, restricted areas (including changing rooms or any officials’ or permission, free of charge, to the AELTC, its licensees
Entry to the grounds of the All England Lawn Tennis Club rattles, klaxons or oversized hats; players’ areas) at ANY time. and those authorised by it, to use such photographs,
(“Grounds”) requires a valid ticket, authorised voucher, pass films and recordings (including any copies) and for your
-- Any objects or clothing bearing political statements image, likeness and voice to be included in pictures and/
or accreditation issued by or on behalf of The All England or commercial identification intended for ‘ambush PHOTOGRAPHY, FILMING, MOBILE
Lawn Tennis Club (Championships) Limited (“AELTC”), which or on film and/or audio broadcasts or transmissions and
marketing’ (as shall be determined at the AELTC’s TELEPHONES, TABLETS, COMMUNICATIONS their exploitation and advertising without compensation
must be retained at all times and be available for inspection by reasonable discretion), including items or objects
authorised staff at any time. Entry implies acceptance of the DEVICES AND RADIOS or credit. Attendees acknowledge that any such use under
given away as part of a promotional or marketing this condition, and their agreement to such use, shall last
following conditions which have been established for the safety campaign by the 19. The use of photographic equipment, mobile telephones,
and enjoyment of all our visitors and may be amended from computers, tablets or other electronic devices, in perpetuity.
third parties near to the Grounds;
time to time: communication devices, audio-visual equipment or radios
-- Spray paints or other items which could in the must not inconvenience any other person in the Grounds GENERAL
opinion of the AELTC be used to sabotage or damage or be used to capture, supply or transmit data for the 27. The AELTC reserves the right to change the programme
SAFETY AND SECURITY property; purposes of betting or gambling (or assisting for these without notice where it is reasonably necessary to do so.
1. Entry to the Grounds will only be authorised upon purposes). In particular, computers, tablets or other Ticket holders have no entitlement to view any particular
presentation of a valid ticket, authorised voucher, pass or -- ‘Selfie sticks’ or equivalents. electronic devices, communication devices, audio-visual match or round of matches or any particular player. Matches
accreditation issued by or on behalf of the AELTC and, if equipment or radios must be SWITCHED OFF in and around may be moved from one court to another at the sole
10. Visitors in possession of Prohibited Items may be refused
required by the AELTC, photographic proof of identity. the courts in play. Personal headphones must be used discretion of the AELTC.
entry or ejected from the Grounds.
2. The AELTC reserves the right to limit items which may be when listening to radios inside the Grounds.
11. Any Prohibited Items which are surrendered as a condition 28. Persons entering the Grounds are not guaranteed an
brought into the Grounds and to search bags, vehicles 20. Subject to condition 21 (for which the AELTC grants the uninterrupted view of any match or game and the AELTC
of entry to the Grounds shall be deemed to be surrendered
and persons before granting entry to the Grounds and attendee a licence to use in accordance with the provisions gives no warranty as to the quality or duration of any match
irrevocably and voluntarily. Any such items will be unable to
subsequently, if required. Persons entering the Grounds of that condition), attendees in the Grounds acknowledge or game.
be reclaimed and shall be disposed of by the AELTC without
agree to such searches and the AELTC reserves the right and agree that the AELTC is the sole legal and beneficial
any liability. 29. The AELTC excludes to the maximum extent permitted by
to refuse entry to, or to remove from the Grounds, anyone owner of any intellectual property rights (including
refusing to submit to such a search. copyright) in any images, footage or material taken or law any liability for loss, injury or damage to persons and/
ALCOHOL AND REFRESHMENTS or property in or around the Grounds.
3. Entry to the Grounds will not be permitted for anyone who recorded in the Grounds (including by the attendee) and
12. Alcohol may be brought into the Grounds but is limited to attendees hereby assign any rights they may have in
has been banned or ejected from the Grounds by the AELTC the equivalent of one bottle of wine or Champagne (750ml) 30. Other than as stated in condition 31 below, the AELTC
or from any tennis tournament sanctioned by the ATP, WTA respect of such material to the AELTC and waive all moral shall not be liable for any refund, loss (including indirect
or two cans of beer (500ml) rights in the same.
or ITF. Persons entering the Grounds warrant that they are or two cans of premixed aperitifs per person. Bottles or consequential loss), damage or expense caused by
not subject to any such ban. of spirits or fortified wines will not be allowed into the 21. The AELTC grants attendees a licence to use photographs cancellation, curtailment or change of schedule of The
Grounds. or images taken by that attendee at The Championships Championships because of government action, strike, civil
4. Parents and guardians assume responsibility at all times for commotion, national disaster or other force majeure or
minors in the Grounds who are attending with them. for non-commercial use. Save for such permitted use, any
13. The consumption of alcohol is permitted only in public bars persons attending The Championships shall not record, cause beyond the reasonable control of the AELTC.
and other authorised areas. Glass drinking vessels may use or transmit over the internet, radio, television or any
BABIES AND CHILDREN not be used on the Show Courts; all drinks taken onto the 31. In the event of any curtailment or cancellation of play due to
other current or future media, any sound, image, recording rain, the AELTC shall operate any refund or reimbursement
5. Babes in arms and children under 5 years of age will not Show Courts must be covered to avoid spillage. All corked or description of The Championships, the Grounds or any
bottles, including bottles of champagne and sparkling wine, which may be due to ticket holders in accordance with its
be allowed into Centre Court or No.1, No.2, No.3 Courts or match (including any results, statistics, information or other
must be opened prior to being taken into the stands of any ‘Raincheck Policy’, the full details of which are available on
Courts 12 and 18 (the Show Courts). data in respect of the match, whether in whole or in part)
court. Hot and/or strong smelling food may not be taken AELTC’s website at www.wimbledon.com
6. Children over 5 years of age are required to have their own or assist any other person(s) conducting such activities. For
onto the Show Courts. The AELTC reserves the right to the avoidance of doubt, still photographs, film, videotape 32. CCTV cameras are in use around the Grounds and the
ticket, which will be charged at the full price. A ticket is not refuse entry to the stands of any court to anyone carrying or other audio-visual material recorded within the Grounds AELTC may use or pass to the police or other relevant
required for those under 5. alcohol and to ask anyone drinking alcohol in the stands may not be sold, used or published commercially in any way authority any recordings for use in legal proceedings or any
7. All children under the age of 16 must attend to leave. whatsoever unless authorised by the AELTC and may be potential legal proceedings.
The Championships with an adult and be supervised confiscated by the AELTC if such usage is suspected.
appropriately. BEHAVIOUR 33. All authorised employees, agents, contractors and police
14. The use of any annoying or dangerous behaviour, foul, 22. Recording or transmission in any form of moving images of officers will hold formal AELTC identity passes. If you are
8. Children over 5 and under 12 are allowed into all courts abusive or racist language or obscene gestures, the any part of play at The Championships for any purposes is in any doubt as to whether an individual is an authorised
provided they are accompanied by an adult at all times. removal of shirts or any clothing likely to cause offence and prohibited. person, please request sight of their identity pass.
the climbing onto any building, wall or other structure/ 34. The AELTC reserves the right for its authorised employees,
PROHIBITED ITEMS 23. Flashlight photography is forbidden.
equipment and the use of wheeled footwear is forbidden agents, contractors and police officers acting reasonably
9. The following items are prohibited from the Grounds and may result in ejection from the Grounds. 24. Betting is prohibited in the Grounds at all times. to remove from the Grounds (without refund or
(“Prohibited Items”): compensation) any person who contravenes the above
15. Attendees must comply with the instructions of the AELTC
or its authorised agents (including stewards and security
TICKETS ‘Conditions of Entry’ and any person whose presence
-- Any bag exceeding 40cm x 30cm x 30cm
(16” x 12” x 12”); staff) and/or any police officer. Any failure to comply with 25. Tickets to The Championships may not be bought, sold and/or behaviour in the Grounds could reasonably be
such instructions may lead to ejection from, or refusal of or distributed without lawful authority and in accordance construed as dangerous, a nuisance or annoyance to
-- Hard-sided containers/bags – such as picnic hampers/ entry to, the Grounds. with the Ticket terms and conditions available on the any other person in the Grounds. Any such removal may
cool boxes and opaque liquid bottles; AELTC’s website at www.wimbledon.com result in further action including, but not limited to, the
16. No goods or services (including literature and printed AELTC issuing such persons with a ban prohibiting future
-- Vacuum flasks, travel mugs, camping chairs or other material) may be offered or distributed (whether for FILMING AND BROADCASTING AT attendance at the Grounds and/or legal proceedings
items of dual skin or tubular construction; payment or not) inside the Grounds. being taken.
THE CHAMPIONSHIPS
-- Any item which may be interpreted as a potential 17. Any person who is reasonably suspected by the AELTC and 26. During The Championships, various filming,
weapon and/or compromise public safety, its authorised agents of having committed, or being likely photography and broadcasting takes place in the
including sharp or pointed objects (e.g. knives, to commit, a criminal offence within the Grounds may be Grounds. By attending The Championships, you consent
large corkscrews), ‘personal protection’ sprays and removed from the Grounds at any time.
fireworks/flares;FO LLOW WI M B LE D O N #WIMBLEDON WIMBLEDON .COM Issued by The All England Lawn Tennis Club (Championships) Limited (“AELTC”)
You can also read
