Toyota Network Training - TNT Apprenticeship Program
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Toyota Network
TOYOTA Training
TNT Apprenticeship Program
NETWORK
TRAINING
DEVELOPING YOUR FUTURE
Student Information Guide
Toyota Network Training
Turning Toyota Apprenticeships into Toyota Careers
Toyota Technical Training – TNT Program Student Information Guide 2019
Overview RTO Partnership
Toyota Network Training (TNT) provides pathways for those looking to undertake an apprenticeship Toyota is working in partnership with TAFEs in all States and Territories of Australia to provide
with Toyota Dealerships, that is aligned with Toyota products and technology. training designed to meet the needs of apprentices and Toyota dealership.
We are currently delivering the TNT Apprenticeship / Traineeship Program in partnership with the
following TAFEs:
About Toyota
• Bendigo Kangan Institute, Victoria
Toyota has more than 200 dealerships, who employ more than 14,000 dealership employees, which
• Charles Darwin University, Northern Territory
makes Toyota the leading force in the Australian car market. Since its foundation in 1937, Toyota
• Canberra Institute of Technology, Australian Capital Territory
has strived continuously to contribute to the sustainable development of society and the planet
• South Metropolitan TAFE, Perth
through its business operations. It’s a principle that we have continued since Toyota Australia
started in 1963 and has helped to solidify our position as Australia’s leading automotive company. • TAFE NSW, NSW
• TAFE Queensland- Skills Tech, Queensland
• TAFE SA, South Australia
Commitment to People Development • TasTAFE, Tasmania
At Toyota, we believe people are our greatest assets and we are committed to providing training and
Qualified TAFE Instructors will be delivering the TNT Program to apprentices / trainees.
development to our people to enable them to excel in their work and deliver outstanding customer
service to meet our Guests expectation.
The Toyota Apprenticeship / Traineeship Program demonstrates our commitment to the Are you thinking of a career in Light Vehicle Automotive
development of highly skilled service technicians to meet current and future technology demands Technicians?
of products.
Do you:
• Have an interest in mathematics and science?
• Have an interest working with cars or in a career in the automotive industry?
Overview
• Enjoys hands-on work and display an aptitude for technical work?
Toyota Network Training (TNT) is a competency based, high performance program providing
pathways for those looking to undertake an apprenticeship or traineeship with Toyota Dealerships, Are you:
that is aligned with Toyota products and technology. The Programs are designed to support • a good communicator?
Toyota dealerships in developing technical capability, productivity and efficiency within the
• Are able to problem solve?
Service Department.
• In physically fit condition?
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Job description What is an Apprenticeship?
In the recent years, we have seen a rapid advancement in automotive technologies. The role of the An Australian Apprenticeship is a learning pathway that combines paid on-the-job industry training
automotive technician has become diverse and challenging. As an automotive technician, you will and formal study with a Registered Training Organisation (RTO). Upon completion, apprentice /
have the opportunity to problem solve and use the latest technology and much more. trainee can gain a nationally recognised qualification of a specific trade.
The general duties of an Light Vehicle Automotive Technicians are: There are limitations on who is eligible to participate in an Australian Apprenticeship. Generally,
• Performs routine service maintenance such as: engine tune-ups, oil changes, tire rotation and to be eligible, they must be of a certain age, be an Australian Citizen, Permanent Resident, or New
changes, wheel balancing, replacing filters as specified. Zealand passport holder resident for more than 6 months or have an eligible visa. It is important you
• Detects and diagnoses faults in engines and parts and fuel injection components with the check if you meet the requirements.
assistance of computers.
• Dismantles, removes and checks engine assemblies, transmission, steering mechanisms and
What are the difference between Apprenticeship and Traineeship?
other components. • Apprenticeships are usually trade based. It is a structured training program of usually three
• Repairs and replaces worn and defective parts. to four years. Upon successful completion of an apprenticeship, the apprentice becomes a
• Reassembles mechanical components while referring to the repair manuals if required. qualified tradesperson.
• Cleans, tests repaired parts or assemblies. • Traineeships are usually trained in a vocational area. It is a formal training arrangement
• Replace parts with the use of various instruments to ensure that they are working properly. between an employer and an employee of usually 12 months. Upon successful completion of
• Cleaning and washing vehicles to maintains vehicle appearance. a traineeship, the trainee receives a minimum of a Certification II in their chosen vocation.
• Maintaining vehicle services histories by recording all service and repairs.
• Follow workplace’s health, safety and environmental procedures.
What is the Toyota TNT Program?
• Communicate with both internal and external customers (written and verbal).
TNT Program offers you a nationally-recognised and accredited apprenticeship or traineeship. You
If you are interested in cars, technology, hands on work, problem solving and customer service, why
will attend training at Toyota Technical Training Centre or at TAFE and you will receive on-the-job
not train to become a technician with one of Australia’s leading dealer networks.
training and support while working with Toyota’s quality product and technology.
There are two pathways to suit your needs.
• You can choose to train for one year as a Toyota Service Technician and gain a Certificate II in
Automotive Vehicle Servicing (Light vehicle).
• Or you can choose the Toyota Pro Technician – Certificate III in Automotive Mechanical
Technology (Light Vehicle), a competency-based qualification which can be completed in
3-4 years.
When you complete your TNT apprenticeship, you may progress with further training to higher levels
of qualification such as Diagnosis Technician and Diagnostic Master Technician.
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Outcomes of the TNT Apprenticeship / Traineeship Program Career Pathways
Completing a Toyota Apprenticeship / Traineeship provides you with: There are many exciting opportunities that are open for qualified automotive technicians. Toyota
• A nationally recognised and accredited apprenticeship. also provide many upskilling opportunities that enable you to embark on different career pathways.
An example of possible career progression is as follows:
• A nationally recognised qualification issued by TAFE.
Career Progression Pathways
• Achieving Service technician or Professional technician status within Toyota. Qualified TNT Pro-
TNT Qualified Pro-
Service Technician
Traineeship Technician
• Skills in vehicle repair and periodic servicing, technical problem solving, customer services Technician Apprentice
and communication.
• A career pathway with opportunities for upskilling to progress within different areas Sales Parts Service TNT Workplace Diagnostic
Consultant Interpreter Adviser Mentor Technician
of the business.
Technical Trainer /
Technical Adviser
Training Manager
Benefits of the TNT Apprenticeship / Traineeship Program Workshop
Sales Parts
Controller
Manager Manager
• Gaining paid work experience while studying.
Service Manager
• Program is designed specifically to Toyota’s processes and technology that allows you to apply
your learnings straight away in your work. Fixed Operations
Manager
• Training workshop utilise latest Toyota diagnostic equipment, Toyota Products, components
and vehicle systems. Dealer Principle
• Smaller class sizes. More support from instructors, more hands-on time for skills practices.
Technician Progression Pathway
Ability to fast track your apprenticeship if you achieve the required competencies.
• Have an assigned workplace mentor to support you in developing your technical skills and Toyota offers further technical training for qualified Pro-Technicians to advance to Diagnosis
knowledge throughout your apprenticeship. Technicians and Specialist Diagnostic Technicians.
Toyota Work Mix and Technician Progression Pathways
TEAM 21
Specialist
Diagnosis
Diagnosis
Master
Technician
Technician
Diagnosis Diagnosis
Diagnosis
Technician
Technician
Pro Technician
Repair Pro Technician Cert III
TNT Program
Maintenance Service Technician
Service Technician Cert II
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Toyota Traineeship Program (Service Technician) Toyota Pro Technician Apprenticeship Program
What is the Toyota Traineeship? What is the Toyota Pro-Technician Apprenticeship Program?
This qualification offers training in vehicle routine servicing and is aligned to a Certificate II in
This qualification offers training in vehicle repair and periodic servicing and is aligned to the
Automotive Servicing Technology (AUR20516).
AUR30616 – Certificate III in Light Vehicle Mechanical Technology qualification.
Duration and Outcomes of the Traineeship The TNT Pro-technician apprenticeship program comprises of two key phases: Service and Repair.
Duration of a traineeship is generally 12 months.
• At the end of the Service Phase, the apprentice will be able to complete a routine service and
Upon completion of this program, you will obtain a Certificate II in Automotive Servicing Technology will be recognised as a Toyota Service Technician.
AUR20516 plus achieve Toyota Service Technician Certification and be a qualified Automotive
• Following completion of the Repair Phase, the apprentice will receive their Certificate III in
Service Technician.
Light Vehicle Mechanical Technology issued by our partnering RTOs and is recognised by
Trainees who completed their traineeship program can proceed to Toyota Pro-Technician
Toyota as a Pro-Technician.
Apprenticeship Program should they wish to further their studies.
Duration
What is covered in the Toyota Traineeship Program?
The Toyota Pro-Technician Apprenticeship Program is generally an average of 3-4 years that
Subjects and the related AQF units covered in the Toyota Traineeship Program as follows:
consists of on-job training at your dealership, as well as off the job training at a training facility
Service Tech Foundations Service Phase
undertaken by one of our partnered RTOs.
Working Working with Fundamentals Service Chassis Engine Driveline
effectively numbers of Service Operations Service Service Service
Note that the TNT Apprenticeship Program is not just a time-based apprenticeship. Apprentices can
AQF Units: AQF Units: AQF Units: AQF Units: AQF Units: AQF Units:
• AURAFA002 Read and respond to • AURASA002 Follow • AURTTA004 • AURTTB001 • AURTTE004 • AURTTQ003
also progress faster through their apprenticeships should they demonstrate competency in all the
automotive workplace information. safe working practices Carry out
Inspect and Inspect and Inspect and
• AURAFA005 Write routine texts in an
in an automotive servicing
service braking service service drive required assessments.
workplace operations
automotive workplace. systems engines shafts
• AURAEA002 Follow • AURET015 Test, •
• AURAKA001 Use information technology AURTTD004 • AURTTC001 • AURTTQ001
environmental and charge and
systems. Inspect and Inspect and Inspect and
sustainability best replace service
service service final
• AURAFA003 Communicate effectively in practice in an batteries and suspension cooling systems drive assemblies
an automotive workplace. automotive workplace jump start
systems
vehicles • AURTTF001
• AURACA001 Respond to customer needs • AURTTK002 Use and • AURTTD002 Inspect and
and enquiries in an automotive workplace. maintain tools and • AURTA001
Inspect and service petrol
equipment in an Identify basic
service steering fuel systems
• AURAFA001 Use numbers in an automotive workplace automotive systems
automotive workplace. faults using
troubleshooting
processes
Core units – highlighted in red.
Who should do the Toyota Traineeship?
It is ideally suited to people intending to work in routine servicing (e.g. Express Maintenance Bays)
to be an Automotive Service Technician.
It is often used as a staged pathway for staff new to working in a dealership environment or to the
workforce, instead of direct entry into the full Apprenticeship Program.
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What is covered in the Toyota Pro-Technician Apprenticeship Program? Who should do the Toyota Apprenticeship Program?
Apprentices undertaking the TNT Pro-Technician Apprenticeship program will be formally enrolled The Toyota Apprenticeship Program is best suited to one who wants to pursue a career as an
in the AUR30616 – Certification III in Light Vehicle Mechanical Technology. Automotive Technician.
The subjects and the related AQF units are specifically chosen to suit the needs and demand It is also well suited to an experienced Service Technician wanting to become a Pro-Technician.
of Toyota products. The units covered in the TNT Pro-Technician Apprenticeship Program
are as follows:
Phase 1: Service – 5 Modules (12 units from AUR30616) – 13 days off site training
Eligibility
Fundamentals of Service Chassis
Engine Service Driveline Service
To undertake the TNT Apprenticeship or Traineeship Program, you will need to be employed by a
Service Operations Service
Toyota Dealer as a Light Vehicle Apprentice.
AQF Units: AQF Units: AQF Units: AQF Units: AQF Units:
• AURASA002 Follow safe working • AURTTA004 Carry out • AURTTB001 Inspect and • AURTTE004 Inspect • AURTTQ003 Inspect and
practices in an automotive servicing operations service braking systems and service engines service drive shafts It is preferred that you have:
workplace
• AURETR025 Test, • AURTTD004 Inspect and • AURTTF001 Inspect • AURTTQ001 Inspect and
• AURAEA002 Follow charge and replace
service suspension and service petrol service final drive
• completed minimum Year 10 (or equivalent) with passes in English and Math.
environmental and sustainability batteries and jump assemblies
systems fuel systems
best practice in an automotive start vehicles • an interest working with cars and or computers.
workplace • AURTTD002 Inspect and
service steering systems
• AURTTK002 Use and maintain • an interest in a career within the automotive industry
tools and equipment in an
automotive workplace
• display an ability for hands on / technical work.
Phase 2: Repair 1 - 6 Modules (12 units from AUR30616) – 16 days off site training • enjoy hands-on and routine work.
Fundamentals Electrical Electrical System HVAC System Brake Steering &
of Repair Fundamentals Repair Repair Repair Suspension Repair Apprentices working for Toyota dealers under a Group Training Organisation (GTO) are also eligible.
AQF Units: AQF Units: AQF Units: AQF Units: AQF Units: AQF Units:
• AURTTA009 Carry out • AURETR012 Test • AURTTA018 Carry out • AURETU003 Service • AURLTB003 • AURLTD005 Diagnose
pre-repair operations and repair basic diagnostic procedures air conditioning and Diagnose and and repair light
(mechanical) electrical circuits HVAC systems repair light vehicle suspension
• AURETR030 Diagnose
vehicle hydraulic systems
• AURVTA004 Inspect • AURETR006 Solder and repair starting • AURETU004
braking systems
damaged vehicle electrical wiring and systems Diagnose and repair • AURLTD004 Diagnose
systems and circuits air conditioning and and repair light
• AURETR029 Diagnose
recommend repairs HVAC systems vehicle steering
and repair charging
systems
systems
Phase 3: Repair 2 – 7 Modules ( 12 units from AUR30616) – 20 days off site training
Engine Petrol Engine Petrol Engine Diesel Engine Manual Final Automatic
Mechanical Management Ignition Management Transmission Drive Transmission
Repair Repair Repair Repair Repair Repair Repair
AQF Units: AQF Units: AQF Units: AQF Units: AQF Units: AQF Units: AQF Units:
• AURLTE002 • AURETR023 • AURETR031 • AURETR024 • AURLTX001 • AURLTQ012 • AURLTX002
Diagnose and Diagnose and Diagnose and Diagnose and repair Diagnose and Diagnose and Diagnose and
repair light repair spark repair ignition compression ignition repair light repair light repair light vehicle
vehicle ignition engine systems engine management vehicle manual vehicle drive automatic
engines management systems transmissions shafts transmissions
systems
• AURTTC003 • AURETR035 Apply • AURLTQ001
Diagnose and • AURLTZ001 knowledge of petrol Diagnose and
repair cooling Diagnose and and diesel engine repair light
systems repair light vehicle operation vehicle final drive
emission control assemblies
• AURETK002 Use and
systems
maintain electrical
test equipment in an
automotive
workplace
Core units – highlighted in red.
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TNT Program Delivery Mode Off-Job Training Workshop
The Toyota Apprenticeship / Traineeship are delivered through three modes: Off-Job training is conducted at the training facility. Training will be conducted by the TAFE
Instructor in both the class room and simulated workshop environment.
• Online Pre-Course Study & Assessment
• Off-job Training Workshop The training workshop will consist of:
• On-job Dealership Tasks • A recap session of the online Pre-Course Study. This session will focus on the areas where
apprentices / trainees might have struggled the most in the online assessments.
Online Training Workshop Total Dealership • A Recap test on the first day of the workshop on the Pre-Course Study, except for first module
(On Job) (Off site) 49 days (On Job)
Fundamental of Service. Apprentices / trainees are to study their Pre-Course Study Materials
prior to attending the workshop.
• Delivery of Core Knowledge Theory
Pre-course Study
Classroom Skills Practise Dealership Tasks
& Assessment
• Skills practices
• Assessments
Apprentice is supported by TNT Workplace Mentor
All TNT Program’s training facilities are equipped with the latest Toyota test equipment, special
service tools, utilising Toyota diagnostic tools (Global Tech Stream) and Toyota models vehicles.
Apprentices/trainees are required to demonstrate competency in all three modes to be deemed
Apprentices / trainees will be able to quickly utilise the skills learnt at their off-job training and
competent in a module/unit.
apply in their normal work environment with
Note: Competency is when you can demonstrate to both your trainer / TNT Workplace Mentor / appropriate Mentor support.
Supervisor that you can perform all the tasks or elements in your module independently and to
If an apprentice / trainee is unable to attend a
industry standards in the workplace.
scheduled training workshop for any reason
(e.g. illness or injury) they must contact their
Online Pre-Course Study and Assessment TNT Workplace Mentor or Service Manager
or the TAFE Instructor of that workshop
Pre-Course Study and assessment underpins the core knowledge of the module. Pre-course study
immediately. TAFE Instructor will organise
and assessment must be completed prior to attending a workshop. This is done via the TNT online
with the Service Manager to re-schedule the
learning management system.
apprentice/trainee into the next available class.
Apprentices / Trainees can have multiple attempts at each online assessment. The required pass
It is important to note that missing a scheduled
mark is 100% before they can proceed to the workshop. If they are locked out of their assessment
workshop may result in a delay in the
(after 3 attempts), their TNT Workplace Mentor or Service manager can unlock the assessment in
completion of apprenticeship / traineeship
the online system.
as there are limited availability of scheduled
Apprentices / trainees cannot attend the workshop if they have not completed their online workshops. The first 8 modules are delivered
assessment. It is important to note that missing a scheduled workshop may result in a delay in in sequence.
apprenticeship completion due to limited availability of scheduled workshops in a year. There is no
Pre-Course Study and Assessment for the first Module Fundamentals of Service.
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On-Job Dealership Tasks Assessment will take form in the following ways:
• Online pre-course study assessment for all modules except Fundamentals of Service
Dealership tasks are an essential component of the TNT Program. It allows apprentices / trainees to
practically apply the underpinning knowledge and skills obtained in their workshop by performing • Recap tests of Pre-course study materials at day 1 off the module’s off-job training workshop
these specified tasks in the dealership. • Theory assessment and skills practices at the off-job training workshop.
• Completion of dealership tasks for each module at your dealership under the observation of
Following each training workshop, apprentices / trainees are to discuss the associated dealership
your TNT Workplace Mentor.
tasks with their mentors.
• Verbal verification by your TNT Workplace Mentor / TNT Instructor.
Dealership tasks are to be completed by the apprentice / trainee under the supervision of their
mentor within 60 business days after the completion of the associated off-job training workshop.
The TNT Workplace Mentor will only sign off these tasks once the apprentice / trainee demonstrates Training contract
their ability to perform the tasks independently and competently. A training contract is a legal agreement between the Australian apprentice / trainee and the
It is important that apprentice / trainee record the relevant Repair Order Numbers associated with employer. The contract protects both employer and apprentice / trainee’s interests. It must be
the dealership tasks in their logbook. completed and signed and lodged with the relevant State/Territory training authority to register the
apprenticeship or traineeship.
The training contract will specify the type of apprenticeship or traineeship that will be undertaken
Training and Assessments and outlines both parties’ obligation in association with the apprenticeship / traineeship including
To successfully complete the Toyota Apprenticeship / Traineeship Program, apprentices / trainees probationary period details.
will need to:
The signing and registration of the training contract is facilitated by an Australian Apprenticeship
• complete all the online Pre-Course Study and assessments Support Network Provider.
• attend all off-job training workshops
The training contract can be amended if required. This must be discussed and agreed by both the
• completed all modules assessment, skills practices and dealership tasks.
employer and apprentice. The RTO must also support this application if the change affects the
training plan. The employer and apprentice / trainee must fill in an application form and submit to
Training will occur both at the dealership and at the training facility in the following formats:
your Apprenticeship Network Provider.
• Online Pre-Course study that consist of foundational core knowledge readings
• Face to face theory delivery and skills practice at the training facility in both a classroom and
simulated workshop environment. TNT Training Plan
• The TNT Workplace Mentor demonstrating how to do various tasks.
Every apprentice or trainee must have a training plan in place as part of an Australian
• The TNT Workplace Mentor revising core knowledge materials with apprentices / trainees.
Apprenticeship or Traineeship Program. The training plan is developed by the TAFE in conjunction
• Learning by observation of other seniors working. with the employer and the apprentice / trainee. The training plan must be signed within three
• Undertaking dealership tasks in the workplace. months of the start of the apprenticeship or traineeship.
Page 14 | Toyota Technical Training – TNT Program Student Information Guide 2019 Toyota Technical Training – TNT Program Student Information Guide 2019 | Page 15TAFE will issue a copy of the signed training plan to all parties.
It will outline specific details of:
• the type of qualification that will be issue upon completion
• training provider’s details
• the qualification units of competency selected
• any recognised prior learning arrangement
• any additional learning supports arrangement
• the expected start and completion date of the apprenticeship / traineeship
• training delivery modes (on-job / off-job) and number of training days / training hours
• training locations
• training assessment methods
• the competencies requirements and the timeframe for achieving competencies
Apprentices / trainees should inform the TAFE and the employer if they wish to be considered for
any credit transfer or recognition of prior learning (RPL) or have any language, literacy, numeracy
concerns or learning difficulties prior to the signing of the Training Plan.
TAFE will make assessment and arrange support or adjustment to support the apprentices / trainees
in their learnings and participation.
Credits / Recognition of prior learnings (RPL)
Credit transfers or RPLs may be available if the apprentice or trainee has documented evidence of
achievements in a relevant unit or course.
It is up to each TAFE to award credits / RPL. Please discuss RPL / credit transfer options with TAFE
when you are signing the enrollment papers.
You will need to provide Statement of Attainment or documented evidence for TAFE to assess it.
Page 16 | Toyota Technical Training – TNT Program Student Information Guide 2019 Toyota Technical Training – TNT Program Student Information Guide 2019 | Page 17Learning Resources TNT Training Calendar
All TNT Program’s training facilities are equipped with Toyota test equipment, special service tools, The TNT Training Calendar outlines the TNT workshop training for the year. Service managers and
utilising Toyota diagnostic tools (Global Tech Stream) and Toyota models vehicles. TNT workplace mentors will use the TNT Training Calendar (available in the online management
system) as a reference when registering apprentices / trainees to nominate training start dates.
Apprentices or trainees will be able to quickly utilise the skills learnt during training and apply it at
their workplace. Apprentices / trainees should also refer to their allocated group training calendar when planning for
leave absences or to check when they are required to attend their TNT workshop training.
All training materials, workbooks and logbooks are provided at the start of each face-to-face
workshop.
Apprentices / trainees are responsible for looking after their own materials and completing these Allocation to a TNT Training Group
materials over the course of the off-job training for that module.
Apprentices / trainees will be allocated to a training group based on preferences specified by
the Service Manager. Once confirmed, the apprentices / trainees and their service managers
will be notified.
Online Learning Management System
Allocation into the training group takes into consideration the preferred start date for training as
The TNT Program uses an online learning management system - ix1 to manage TNT apprentice /
indicated by the Service Manager; the number of apprentices / trainees undertaking the training at
trainee training progress.
that dealership; class size; time of registration and other dealer requirements.
The online management system enables all parties (Service Manager, TAFE instructor, apprentices /
trainees, TNT workplace mentor) to access the following information:
• TNT training workshop calendar TNT Workplace Mentor
• Upcoming training workshop details Every apprentice / trainee in the TNT Program will be assigned to a TNT workplace mentor to
• Pre-course study materials and assessment for each module support you throughout the whole apprenticeship.
• Dealership tasks requirements for each module
The role of the TNT workplace mentor is to:
• Dealership tasks signoff (by TNT Workplace Mentor)
• Support apprentices / trainees in their learnings (e.g. by explanation or demonstration
• Apprentice / trainee’s Training Progress Status and training record of jobs),
• TNT Program’s Policy and Code of Conduct • Provide regular feedback about their work and progress,
Login details to access the online learning management system will be sent to new service manager, • Supervise apprentices / trainees in their work (as require),
apprentice / trainee, TNT workplace mentor when registered to the TNT Program. • Allocate work to apprentices / trainees to enable dealership tasks completion,
• Observe apprentices / trainees undertaking dealership tasks and signing them off once they
demonstrate competency in performing the tasks. (As part of evidence collection for RTO to
demonstrate competency).
Page 18 | Toyota Technical Training – TNT Program Student Information Guide 2019 Toyota Technical Training – TNT Program Student Information Guide 2019 | Page 19Fees and Pay Entitlements TNT Apprentices / Trainees Roles and Responsibility
Under the apprenticeship / traineeship arrangement, the cost of off-job training is usually paid by Apprentices / Trainees expectations are listed as follows:
the employer. However, each apprentice or trainee should discuss and confirm arrangements for the • Sign a training contract with their employer.
payment of fees with their employer. The off-job training costs varies across each State/Territory • Obtain and provide any statement of attainment or documented evidences to the TAFE
and is set by the TAFE in your State/Territory. You can refer to the Fair Work Ombudsman website for should they wish to assess for Credits Transfer or RPLs.
more information.
• Advise employer and TAFE if they require any language, literacy, numeracy support or have
any learning difficulties prior to signing the training plan.
• Participate in the negotiation of the training plan with the TAFE and Employer.
Wage Increment
• Sign the training plan.
Under the Vehicle Manufacturing, Repair, Services and Retail Award, there are two ways an apprentice
• Understands the requirements and commitments of the TNT Program and their training plan.
may progress through their apprenticeship:
• Work towards achieving the qualification as stated in the training contract.
1. Competency-based: the apprentice moves to the next pay level when they’ve achieved a set
• Attend and work in a professional manner.
amount of the total skill or training requirements of the apprenticeship in accordance to their
• Take care of the employer and training facility’s property and resources.
training plan (which might be earlier than 12 months) or
• Follow all work, health, safety and environmental policies / procedures.
2. Time-based: the apprentice moves to the next pay level after they’ve worked a certain
• Attend all scheduled training workshops.
amount of time (e.g. 12 months);
• Undertake and complete all online Pre-Course Study Assessment before attending
off-job training.
Additional Support or Information • Understand the consequences of missing any scheduled training workshops or not doing
their online Pre-Course Study & Assessment may result in delay in the completion of their
Toyota Australia has formed a national alliance with Apprenticeship Support Australia to help
apprenticeship / traineeship.
provide consistent apprenticeship support to both dealers and apprentices / trainees
• Seek support from their Mentor when struggling with skills or learnings or understanding
throughout Australia.
their Pre-Course Study.
They can provide support and information in areas such as career advice, resume writing, • Study Pre-Course study material for their Recap test conducted on the first day of their
coaching or mentoring support, how to enroll etc. See their website for more off-job training workshop. Except for FOS module.
information. http://www.apprenticeshipsupport.com.au/Apprentices/What-is-an-apprenticeship • Discuss with their TNT Workplace Mentor on the dealership tasks they require to do.
• Complete the module’s dealership tasks within 60 business days after they attended the
module’s off-job training.
• Ensure Repair Order Numbers are recorded in their logbooks.
• Maintain their training record and their dealership tasks logbooks.
• Provide their logbook to their TNT Workplace Mentor for weekly sign off.
• Establish good communication with their TNT Workplace Mentor.
• Show enthusiasm and develop good work habits / attitude.
Page 20 | Toyota Technical Training – TNT Program Student Information Guide 2019 Toyota Technical Training – TNT Program Student Information Guide 2019 | Page 21How do I Enroll? Resources links:
Step 1: Find Out More on:
TNT Apprenticeship Program Video https://www.youtube.com/watch?v=f77rH5SIdaM#action
• Apprenticeship / Traineeship Programs Testimonials: =share
• See the TNT Apprenticeship Video:
Toyota Website:
https://www.youtube.com/watch?v=f77rH5SIdaM#action=share
• Jobfit: https://www.skillsroad.com.au/get-career-advice/job-fit-test
https://www.australianapprenticeships.gov.au/
Australian Apprenticeships:
Step 2: Apply for the Job australian-apprentices
• Locate your nearest Toyota dealership. Australian Apprenticeships:
https://www.aapathways.com.au/students
Information on apprenticeship
• Write your resume and submit or apply for a job with a Toyota Dealership.
Apprenticeship Support Australia: http://www.apprenticeshipsupport.com.au/Apprentices/
• Undertake their recruitment process (e.g. Interviews) Information Hub: What-is-an-apprenticeship
Step 3: Hiring Process Skills road:
Provide information interview process,
If successful in the hiring process,
• Sign an employment contract with your employer Reading Writing Hotline:
https://www.readingwritinghotline.edu.au/
Support in reading, writing math
• Sign the Training Contact and the proposed training plan
Toyota Resource Centre http://toyotainstituteaustralia.com.au/#/
• Employer / ASSN to lodge in training contract with relevant training authorities
TNT Program technical/toyota-network-training?_k=8jf8s4
Step 4: TAFE Enrolment Queensland Government
Apprenticeships and traineeships https://desbt.qld.gov.au/training/apprentices
• Sign all TAFE enrolment paperwork. Information
• Provide any Statement of Attainment or documents should you wish to consider for credit Victoria State https://www.education.vic.gov.au/training/learners/
Get help with your apprenticeship apprentices/Pages/default.aspx
transfer and or RPL.
• Discusss, review and sign training plan with the TAFE. Training Services NSW https://www.training.nsw.gov.au/apprenticeships
Apprenticeship Information _traineeships/index.html
• Keep a copy of your signed training plan. Government of Western Australia
The Department of training
Step 5: Register into TNT Program and Workforce
Fair Work Ombudsman
• Service manager to enrol you into the TNT Apprenticeship / Traineeship Program. Apprentices / Trainees Information
apprentices-and-trainees
Pay guides
• Service manager to nominate your TNT Workplace Mentor.
Fair Work Commission https://www.fwc.gov.au/awards-and-agreements/awards/
Step 6: Start Training Access to modern awards modern-awards/modern-awards-list
• Receive your TNT online learning management system login details. Beyond Blue
https://www.beyondblue.org.au/
Help with anxiety or depression
• Login and view your training calendar and allocated training group.
• Be introduced to your TNT Workplace Mentor Further questions on the TNT Program? Email: ToyotaTrainingApprentice@toyota.com.au.
• Start your training
Page 22 | Toyota Technical Training – TNT Program Student Information Guide 2019 Page 22 Toyota Technical Training – TNT Program Student Information Guide 2019 | Page 23For further information on the TNT Apprenticeship Program
please visit
toyotainstituteaustralia.com.au
or email ToyotaTrainingApprentice@toyota.com.au
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