2021 SUMMER FACT SHEET - HotelRunner
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2021 SUMMER FACT SHEET
Opening Date 2014 Phone + 90 242 824 99 15-16
Season Fax + 90 242 824 99 17
Summer
Category 5 Star E-mail info@nirvanahotels.com.tr
Service Local & Healthy Ultra All Inclusive Concept Official Website www.nirvanahotels.com.tr
Number of Facility The facility consists of 2 main buildings and low floor
Total Area 152.000 m²
Buildings and Blocks private room types located within a red pine forest.
Address Göynük Mah. Başkomutan Atatürk Cad.
Beach Location and Private, 900 m long beach
No: 141, 07985 Kemer Antalya Türkiye
Length
RENOVATIONS THAT BECOME PROMINENT AT NIRVANA M.E. IN SUMMER 2021 DOLCE GELATO BOUTIQUE / Fresh Unadulterated Homemade Italian Ice Cream AVENUE COFFEE SHOP / Starbucks Flavours «We Proudly Serve» SPLENDID POOL BAR / Nirvana’s New Pool Bar THE SEA CLUB / Beach Bistro + Lounge + Seafood Alacarte with its New Decoration THE ROOF / New Design Modern Alacarte Lounge + Roof Bar / +16 SOFRA / Traditional Turkish Flavours + Kuyu Tandır PIER LOUNGES / New Design Pier Lounges + DJ Music CALIPSO BEACH CLUB / Special Beach Concept Design & New Pavillion and Lounge Areas ATELIER CHOCOLAT / Fresh Production Chocolate Shop LOCAL & HEALTHY FOOD / Nirvana’s New Healthy Local Food Concept P-ASSISTANT / Personal Assistant Service for All Rooms LEGO ROOM / LEGO Play Room in Mini Club for Kids L’OCCITANE / World Brand French Guest Amenities for All Rooms BEACH ORDER / Nirvana’s Beach Beverage Service App W - CLUB / Nirvana’s New Water Sports Concept ME SPA by L’occitane / Nirvana’s Mediterranean Themed SPA Concept in Cooperation with L’occitane
RENOVATIONS THAT BECOME PROMINENT AT NIRVANA M.E. IN SUMMER 2021 CH’İ / Vegan Lounge + Detox + Yoga UKIYO / Far East Alacarte Restaurant + Sushi LOBBY / New Lobby Area Design LUXY PET HOTEL / Nirvana Hotels’ Luxury Pet Hotel Concept Special for Loyal Friends GUSTO PIZZA & PIDE / Wood Oven Flavors Made From Special Dough ITALIAN ALACARTE / New Italian Alacarte Restaurant WE SERVE / New Closed Buffet Hygenic Presentation System NIRVANA SPORTS ACADEMY / Sports Club and Kids Lessons Special for Nirvana Hotel WELLDONE GRILL HOUSE / Boutique Hamburger & Milk Shake During Noon Service, Meat Alacarte Restaurant During Evening Service KIDS RECEPTION and KIDS LOBBY AREA / Welcome Desk and Playground Designed Specially for Kids COSMO FIT / Fitness Club Concept Equipped with New Generation TECHNOGYM Fitness Devices COSMOS GALA NIGHT / Concept Gala Organization in 14-Day Frequencies KIDS FESTIVAL / All-day Kids Festival - On A Weekly Frequency SPECIAL MOMENT RITUALS / Customized Organizations at Specially Designated Locations within the Facility NESPRESSO COFFEE CONCEPT / In All Rooms and Service Areas Included in the Concept Free of Charge
ALL ROOM TYPES AND NUMBER OF ROOMS Room Standard Superior Family Cedar Lagoon Lagoon Suite Villa Villa Villa Location Room Room Room Houses Family Suites Family Deluxe Royal Cedar Royal Nirvana Sea / Side Sea / Forest 54 2 6 1 View Forest - 206 94 105 64 18 11 Pool View
HOTEL SECTION STANDARD ROOM DISTRIBUTIONS Room Location Standard Room Superior Room Family Room Sea, Garden or Pool View 54 Natural Pine Forest View 206 94
Standard Room
Room Type and m² Features
Room Location
Number of Rooms
Located in main building A Standard Rooms are located in main building and within a natural pine forest.
Standard Room Block and an area 33 m² These rooms have 1 bedroom, 1 bathroom and 1 LED TV. With balconies and
206 Rooms garden views, these rooms have all equipment that complies with the 5 Star
surrounded by natural
pine forest. Deluxe norms.
Standard Room Plan
Superior Room
Room Type and m² Features
Room Location
Number of Rooms
Main building B Block, Superior rooms are located in main building. They have 1 bedroom, 1
Superior Room 33 m²
close to the sea and bathroom and 1 LED TV. With balconies and sea, garden or pool views, these
54 Rooms
public areas room have all equipment that complies with the 5 Star Deluxe norms.Superior Room Plan
Family Room
Room Type and m² Features
Room Location
Number of Rooms
Located in main building Family Rooms are located in main building and within a natural pine forest.
Family Room 51 m² These rooms have 2 bedrooms, 1 bathroom and 2 LED TVs. With balconies
and an area surrounded by
94 Rooms natural pine forest. and garden views, these rooms have all equipment that complies with the 5
Star Deluxe norms.Family Room Plan
Doğasında konfor var
SPECIAL ROOM TYPES DISTRIBUTIONS - PRIVILEGED LIFE
Room Location Lagoon Lagoon Suite Villa Villa Villa
Cedar House Family Deluxe Royal Nirvana
Family Suites Royal Cedar
Sea View
Lagoon View 40 2 6 1
Forest View 65 64 18 11CEDAR HOUSE Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Located in a special area Located within a natural pine forest, single-storey Cedar Houses have 1 bedroom, 1
Cedar Houses
within a natural red pine 42 m² bathroom, 2 sofas or 1 sofa 1 couch and 1 LED TV. Furnished with high-quality equipment,
105 Rooms all of these rooms have a terrace and garden or lagoon pool views. Special pine wood
forest unique to the region.
Forest and Lagoon View. species were used in the production of the walls and the roof.Cedar House Room Plan
LAGOON FAMILY SUITE Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Lagoon Family Located in a special Lagoon Family Suites have 2 bedrooms, 1 or 2 bathrooms and 2 LED TVs. Furnished
Suites landscaped area surrounded 56 - 86 m² with high-quality equipment, all of these rooms have a terrace and garden or
64 Rooms by natural red pine forest. lagoon pool views. Rooms with lagoon view are located around the pool.Lagoon Family Suite Room Plan
LAGOON FAMILY DELUXE Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Lagoon Family Located in a special Located within a pine forest, Lagoon Family Deluxe rooms have 2 bedrooms
Deluxe landscaped area surrounded 90 m²
with terraces, 1 living room, 2 bathrooms and 3 LED TVs. These suites offer
18 Rooms by natural red pine forest. garden and pool views.Lagoon Family Deluxe Room Plan
VILLA CEDAR Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Located within a natural pine forest, single-storey private Villa Cedar has 2 bedrooms, 2
Located in a special area bathrooms, 1 living room, 1 sitting group, 3 LED SMART TVs and bluetooth-enabled
Villa Cedar
within a natural red pine 86 m² sound system. Furnished with high-quality equipment, all these rooms have a terrace,
11 Villas
forest unique to the region. garden or lagoon pool views and share a private pool. Special pine wood species were
used in the production of the walls and the roof. Private P-Assistant service is offered.Villa Cedar Room Plan
SUITE ROYAL Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Located on the beach within a natural red pine forest, Suite Royal has 2 bedrooms, 1
Suite Royal Perfect location within a dressing room, 1 living room, 1 dining room, a kitchen corner, 2 bathrooms, 3 LED
129 m²
2 Suites special landscape by the SMART TVs, bluetooth-enabled sound system and 2 very large terraces. These 2 suites
beach. share a private pool. P-Assistant service is provided exclusively for each suite. The
luxuriously equipped suites have sea and pool views.Suite Royal Room Plan
VILLA ROYAL Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Located on the beach within a natural red pine forest, Villa Royal has 1 living room,
1 dining room, a kitchen corner, 1 single bedroom and 1 bathroom on the lower
Villa Royal Perfect location within a
152 m² floor. Upper floor has 2 bedrooms and 2 bathrooms. The villas also have 3
6 Villas special landscape by terraces, 4 LED SMART TVs and bluetooth-enabled sound system. Private P-
the beach. Assistant service is provided. 4 of the luxuriously equipped villas have sea views
and 2 of them have partial sea views.Villa Royal Room Plan
VILLA NIRVANA Privileged Life
Room Type and Features
Room Location m²
Number of Rooms
Located on the beach within a natural red pine forest, two-storey Villa Nirvana
has 2 bedrooms, a dressing room, 1 living room, 1 dining room, a kitchen corner
Villa Nirvana Perfect location within a
and 2 bathrooms on lower floor. Upper floor has 2 bedrooms, 2 dressing rooms, 2
1 Villa special landscape by 400 m²
bathrooms. The villa also has 2 terraces, a large private pool, jacuzzi, steam
the beach. room, Turkish bath, sauna, 5 LED SMART TVs, bluetooth-enabled sound system,
sea and pool views. It is located in a large and specially designed garden. Villa
Nirvana offers first-class holiday services with its special team.Villa Nirvana Ground Floor Room Plan
Villa Nirvana 1. Floor Room Plan
CONCEPT TABLE BY ROOM TYPE
Alacarte SEA CLUB Turn Down Bathrobe L’occitane Other
Room Types Room Services Beach Cabanas P - ASSISTANT
Using ** Breakfast + Lunch Slippers Amenities Booklets
NIRVANA MEDITERRANEAN EXCELLENCE STANDARD ROOMS
Standard € € pp.30 € pp.20€ + 20€ NA √ √ √ Shared
Superior € € pp.30 € pp.20€ + 20€ NA √ √ √ Shared
Family € € pp.30 € pp.20€ + 20€ NA √ √ √ Shared
NIRVANA M.E. PRIVILEGED LIFE – SPECIAL ROOM TYPES
Cedar House € € - %50 √ pp.20€ + 20€ √ √ √ √ Shared
L. Fam. Suite € € - %50 √ pp.20€ + 20€ √ √ √ √ Shared
L. Fam. Deluxe € € - %50 √ pp.20€ + 20€ √ √ √ √ Private
Villa Cedar √ √ √ √ √ √ √ Private
√
Suite Royal √ √ √ √ √ √ √ √ Private
Villa Royal √ √ √ √ √ √ √ √ Private
Villa Nirvana √ √ √ √ √ √ √ √ Private
€ = Services w/ Extra Charge √ = Free of Charge Services NA = Non-available Services
** Alacarte dinner service using Welldone (pp 30.-€) – Sea Club (pp 30.-€) and The Roof (pp 30.-€). Alacarte
restaurant using requires extra charge for Standard & Superior & Family rooms. Special room types benefit from all
Alacarte restaurants free of charge.P-ASSISTANT SERVICE Guests staying in all room types in NIRVANA MEDITERRANEAN EXCELLENCE, automatically benefit from all P-ASSISTANT services. P-ASSISTANT is a privileged personal assistance service. The team, which consists of qualified employees who have the knowledge of language suitable for the guest nationality, takes care of all the requests and needs of the guest throughout the whole process, starting from the check-in procedure until the guest leaves the facility, within the frame of one-to-one service understanding. The service period is between 08.00 - 24.00 every day and there may be exceptions for special needs. Communication with guests is provided by smart technological communication devices. (Tablet & Phone) Shared P-Assistant Service; 1 P-Assistant is assigned to every 20 rooms for Standard, Superior, Family Rooms and Cedar Houses, Lagoon Family Suites room categories. Private P-Assistant Service; 1 P-Assistant is assigned to each room for Lagoon Family Deluxe, Villa Cedar, Suite Royal, Villa Royal, Villa Nirvana, which are the highest class room categories.
STANDARD EQUIPMENT IN ALL ROOMS
Electronic door lock system Single or double large bed
Fire Alarm System Balcony
Nespresso coffee and tea set Seating group on balcony
National and International HD Broadcast Hanger on balcony
Mini Bar Hair dryer
LCD TV Makeup table and mirror
Music Broadcast (on TV channels) Hotel guest amenities set in bathroom
Cartoon Channels Bathrobe
WC, Shower cabin, Bath Bath towels
Direct dial telephone in bathroom and room Slippers
Central Air Conditioning System Bathrobe and slippers for children
Electronic safe box Free Wi-Fi connectionSTANDARD SERVICES PROVIDED FOR ALL ROOMS
Baby Bed (On demand)
Child bathtub (On demand)
Child potty (On demand)
Daily change of sheets
Daily change of towels
Daily housekeeping (between 09:00 - 16:00 every day)
Daily mini bar refill (once a day)
Daily coffee / tea set renewal (once a day)*Food products are predominantly selected and presented by adhering to the original local area. *Local regions are stated by labels during presentations (Kars kashar, Afyon kaymak, etc.). *Gluten-free bread and healthy wheat-produced dough product options are offered. *In children and baby buffets healthy, natural products are served predominantly. *Healthy drinks such as ayran, milk, kefir, boza, lemonade, turnip juice, natural fruit and vegetable juices, are kept in the forefront during presentations. *Fried products with refined trans fat content are not presented. Healthy cooking methods are kept in the forefront during food production throughout the facility. As a general principle, supplying products in accordance with the season approach is applied for kitchen products.
WE ARE CHANGING OUR FOOD PRESENTATION MODEL. BY PUTTING MOST OF OUR PRODUCTS IN THE OPEN BUFFET IN GLASS CAGES, WE PREVENT THE PRODUCTS FROM COMING INTO CONTACT WITH THE CONSUMER. OUR CHEFS PUT THE PRODUCTS YOU WANT ON THE PLATES FOR YOU AND PRESENT THEM TO YOU. IN THIS WAY, WE ELIMINATE THE RISK OF CROSS CONTAMINATION ORIGINATED FROM TONGS. WE ELIMINATE UNCONTROLLED INTERFERENCE (MANUAL CONTACT) WITH THE PRODUCTS. WE CAN MAKE YOU WAIT A LITTLE DURING PRESENTATIONS, BUT HEALTH FIRST!
RESTAURANTS Main Restaurant / SAMSARA
Restaurant Concept Sevice Hours Capacity Music Explanation
LOCAL & HEALTHY Breakfast 07:00-10:30
SAMSARA Late Breakfast: 10:30-11:00 Without Reservation
Main Restaurant WeServe 800 Pax Central
Hygenic Buffet System Lunch 12:30-14:30 Free of Charge
Dinner 19:00-21:30ALACARTE RESTAURANTS
THE SEA CLUB WELLDONE
Restaurant Concept Sevice Hours Capacity Music Explanation
THE SEA CLUB Beach Snacks Breakfast + Bistro 08:00-17:00 Without Reservation Extra Charge
Beach Snacks 75 Pax Central
Seafood Alacarte Alacarte 19:00-23:00 With Rezervation Extra Charge
WELLDONE Beach Snacks Burger & Shake 12:00 – 17:00 Without Reservation Free of Charge
Grill House & Dry Aged 80 Pax Central
Steak House Alacarte Alacarte 19:00-23:00 With Reservation Extra ChargeALACARTE RESTAURANTS
THE ROOF GUSTO
Restaurant Concept Sevice Hours Capacity Music Explanation
Bistro 12:00 – 18:00 Without Reservation Free of Charge
THE ROOF 150 Pax
Lounge Bar 10:00 – 02:00 Central Without Reservation Free of Charge
Adult Only +16
Alacarte 19:00 – 23:00 With Reservation Extra Charge
GUSTO Turkish & Italian PIZZA Without Reservation Free of Charge
11:00 – 17:00 80 Pax Central
Mediterranean
19:00 – 23:00 With Reservation Free of Charge
AlacarteALACARTE RESTAURANTS
UKIYO SOFRA
Restaurant Concept Sevice Hours Capacity Music Explanation
UKIYO Far East Alacarte 19:00 – 23:00
45 Pax Central With Reservation Free of Charge
Sushi
SOFRA Without Reservation Free of Charge
Pide Varieties 11:00 – 17:00
Traditional 25 Pax Central
Turkish Flavours,
Alacarte 19:00 – 23:00 With Reservation Free of Charge
Kuyu TandırALACARTE RESTAURANTS
Restaurant Concept Sevice Hours Capacity Music Explanation
Without Reservation
CH’İ VEGAN FOOD 10:00 – 23:00 50 Pax Central
Free of ChargeFOOD – BEVERAGE AREAS
AQUA SNACK
THE GEORGIAN SOFRA
Outlet Service Hours Concept
LE PETIT Cake, cookie, Turkish dessert varieties,
PATISSERIE 09:00 – 24:00 macaron and fresh ice cream service
AQUA SNACK 12:00 – 17:00 Various Snack ServingsATELIER CHOCOLATE & AVENUE CAFE BAR
SOFRA
Outlet Service Hours Concept
AVENUE COFFEE SHOP Starbucks Coffee Varieties
STARBUCKS COFFEE 10:00–24:00 2 Coffees Daily
ATELIER CHOCOLAT 09:00–24:00 Fresh Production Chocolate VarietiesBARS
THE GEORGIAN SOFRA
Outlet Service Hours Concept
LOBBY BAR 24 Hours Domestic and foreign alcoholic and non-alcoholic beverages
BRAHMAN LAGOON BAR 09:00–18:00 Domestic and foreign alcoholic and non-alcoholic beveragesBARS
THE GEORGIAN SOFRA
Outlet Service Hours Concept
JAZAR LAGOON BAR 09:00 – 18:00 Domestic and foreign alcoholic and non-alcoholic beverages
KARMAN LAGOON BAR 09:00 - 18:00 Domestic and foreign alcoholic and non-alcoholic beveragesBARS
THE GEORGIAN SOFRA
Outlet Service Hours Concept
PENA LAGOON BAR 09:00–18:00 Domestic and foreign alcoholic and non-alcoholic beverages
RAMONA LAGOON BAR 09:00:18:00 Domestic and foreign alcoholic and non-alcoholic beveragesBARS
THE GEORGIAN SOFRA PIER BAR
Outlet Service Hours Concept
VICNA LAGOON BAR 09:00–18:00 Domestic and foreign alcoholic and non-alcoholic beverages
PIER BAR 09:00 -24:00 Domestic and foreign alcoholic and non-alcoholic beveragesBARS
THENECTAR
GEORGIAN
BAR SOFRA
AQUA BAR
Outlet Service Hours Concept
NECTAR BAR 09:00–19:00 Fresh fruit juice varieties & Natural Teas
AQUA BAR 09:00 -18:00 Domestic and foreign alcoholic and non-alcoholic beveragesBARS
SOFRA
THE ROOF BAR
Outlet Service Hours Concept
SPLENDID BAR 09:00 – 24:00 Domestic and foreign alcoholic and non-alcoholic beverages
THE ROOF BAR 10:00 – 02:00 Domestic and foreign alcoholic and non-alcoholic beveragesBARS
LOUNGE BAR SOFRA
THE GEORGIAN
THE SEA CLUB PIER THE CLUB
Outlet Service Hours Concept
THE SEA CLUB LOUNGE BAR 08:00 – 24:00 Domestic and foreign alcoholic and non-alcoholic beverages
PIER THE CLUB 23:00 – 02:00 Domestic and foreign alcoholic and non-alcoholic beveragesDOLCE GELATO BOUTIQUE
THE GEORGIAN SOFRA
Outlet Service Hours Concept
DOLCE GELATO BOUTIQUE 11:00 – 24:00 Fresh, unadulterated, homemade Italian ice creamFOOD & BEVERAGE SERVICES (Standard free of charge services)
Sparkling wine, cold towels with lavender, lemonade, special treats for Cold towel with lavender service at certain intervals at the beach and pools
adults during entrance
Green apple pot at reception desk Patisserie service
Mini bar (refilled once a day) Breakfast, lunch and dinner services in open buffet concept in main restaurant
Nespresso coffee Barbecue varieties in main restaurant
Service to table practice in all units Diet and healthy food corner in main restaurant;
24 hours open Alacarte Bistro Kids and baby buffet in main restaurant
24 hours beverage service Freshly squeezed orange juice service at breakfast
Beverage service at breakfast, lunch and dinner in accordance with Use of Tetrapak packaged fruit juices in all beverage units
concept
Grill varieties, pizza, pide, kumpir, hamburger and similar snack food Appetiser servings (olives, chips, cookies, cheese, etc.) along with all
varieties at snack restaurants all day beverage services,
Fresh ice cream service Mobile food and beverage service at the pools and beach (fruit, boiled corn,
lemonade, Sangria etc.)
Live music suitable with theme at some Alacarte restaurants Food service at the desired time and place for babies aged 0-3FOOD & BEVERAGE SERVICES
Free of Charge Services Services with Extra Charge
All bottled alcoholic products, all special domestic-foreign wines and
A’la Minute food production in all food units champagnes, alcoholic premium drinks (10-12 years old and above, VSOP, XO
Cognacs)
Nespresso coffee varieties in all beverage units and filter coffee at All wines and champagnes and special meal orders are served with extra fee
breakfast at Alacarte restaurants (Excluding Table Wine)
Fresh cut fruit and deli services at the buffet 24 hours Room Service, Lunch Box service
Special meals and similar organizations at determined special locations
Daily fresh production baked goods in the facility
Beverage menu in all bars (A + beverage brands are mentioned in
the menu content, Baileys, Martini, JB etc.)
Thematic buffet presentations including Turkish cuisine once a week
Labeling system for allergen foods
Special section for families with children in main restaurantSPECIAL DAYS & ORGANIZATIONS
FREE OF CHARGE SERVICES
Special service for honeymoon couples; VIP Check-in, sparkling wine on arrival
Special birthday service; Birthday celebration card, wine and fruit plate,
day, chocolate service (to the room), room decoration in accordance with the
special dinner at a decorated table in Alacarte restaurant. Birthday cake
theme, special Alacarte reservation for any evening (special table decor + cake
presentation, music suitable with the concept and other surprises. On child
service), breakfast service to the room any morning, upgrade to a higher
birthdays, the concept gift is delivered to the child by the hotel
category room in accordance with the availability of the hotel, free table / lodge
management, along with a special written note. The children’s chair is
reservation for special events if it coincides during the stay, free beach / pier
decorated with balloons. Balloon decoration is applied in the rooms.
loge or pavilion reservation depending on availability, special setups in the room
Special service for the Wedding Anniversary; Table decorated in accordance All party, banquet and organization services that can be provided
with the theme in Alacarte restaurant, sparkling wine in the room, mini cake based on special requests, non-standard special birthday cake orders
service suitable with the theme (served with a celebration card.) are subject to an extra charge.The understanding of quality and standard service in coffee reaches the top at NIRVANA HOTELS. NESPRESSO flavours in all rooms and all service areas of NIRVANA HOTELS...
BEACH AREA AND SWIMMING POOLS Mainly sand and pebble, blue flag certified beach, Pavillions and and affiliated service areas (with reservation and extra 3 wooden piers, charge.) WC, showers on the beach and pier, Beach bar and pier bar services, Changing cabinets, Shades at the pool and on the beach, Lifeguards on duty all day long, Sunbeds, beach towels, No-smoking zones on the beach Cold towel service at the beach and pools at certain times of the day.
Villa Pier Pavillions 9 PCS Special service is provided for Villa Nirvana, Villa Royal ve Royal Suite guests. Pavilions can be rented on a daily basis, for the determined price, in accordance with availability. Full Minibar Setup, special food and beverage service for pavillion, the right to benefit from Sea Club Bistro free of charge.
CALIPSO BEACH Pier and Beach Lodges 20 PCS CALIPSO lodges on the pier and the beach are subject to daily service and require extra fee. The service includes fruit basket, appetizers and beverage servings. The Sea Club Beach Bistro usage requires extra fee. Max usage is limited to 3 Pax.
SEA CLUB Beach Pavillions 41 PCS Pavilion services are for a maximum of 4 people upon reservation, with a charge, over 4 people usage requires extra fee. Guests who purchase pavilion service can benefit from beverage services of The Sea Club Beach Bistro between 08:00 -19:00 and its food services between 12:00-17:00, free of charge.
NAJA NAJA AQUAPARK 11 different water slides including Cobra and Kamikaze at ‘Naja Naja’ Aquapark, a privileged place with 2700 m² space. Aqua Snack is at service all day long next to aquapark.
AQUAPARK FOR KIDS The aquapark concept for little guests within Mini Club area.
POOLS All pools are closed from 20:00 to 08:00 due to cleaning works and guest safety.
MAIN POOL (SEA WATER) LAGOON FAMILY DELUXE POOL
CAPACITY LOCATION
Main Pool ( Sea Water) 660 m² - 30 m² Jacuzzi In front of B block
Lagoon Family Deluxe Pool 780 m² In front of F blockPOOLS All pools are closed from 20:00 to 08:00 due to cleaning works and guest safety.
LAGOON FAMILY SUITE POOL CEDAR HOUSES POOL
CAPACITY LOCATION
Lagoon Family Suites Pool 927 m² In front of E block
At CEDAR HOUSES area
3 Lagoon Pools Each one 166 m², jacuzzi 5 m² CEDAR HOUSE AreaPOOLS
CAPACITY LOCATION
Indoor Pool 116 m² Main BuildingCRISPY KIDS CLUB
For our little guests, the 4500 m² private area includes a children's buffet, children's pools with slides and playgrounds. With 'Crispy Mini Club Concept’,
our main goal for children is to have them to learn while having fun. Our special trainers and our cute hero Crispy Elephant are happy to welcome our
little guests between 08.00-24.00 every day.
•Playground (open air), Doğa Kids Club Activities
•Baby club (0-3 years old) (accompanied by a parent)
•Mini pool and activity equipment
•Mini club (4-7 years old)
•Baby carriage service (organized by mini club)
•Junior club (8-12 years old)
•Playstation
•Teen club (13-16 years old)
•Lego room
•Mini disco
•Developmental games and activities, shows for children
•Mini cinema
•Special Restaurant for Children with Lunch and Dinner Service & Healthy Foo
•Mini show
ConceptENTERTAINMENT & ACTIVITY & SPORTS
Daily activities Live music at some restaurants Karaoke
Night shows Live music bands Outdoor Fitness
Themed parties & Gala Night Backgammon, chess, card games etc. Nirvana Sports Academy Activities
W – CLUB Water Sports Club Book & Magazine Corner Yoga & MeditationME SPA by L’occitane / NIRVANA HOTEL's New SPA Brand ME Opens in Summer 2021 with Massage Rituals of L'occitane… Free of Charge Services Services with Extra Charge Indoor Swimming Pool, L’occitane Massage Rituals, Relax Area Skin and body treatments, Sauna, Hairdresser and beauty salon Turkish Bath, CH’İ Detox Programs Steam Room L’occitane brand Cosmetic Products
COSMO FIT, NIRVANA HOTELS‘ NEW FITNESS BRAND, IS RENEWED WITH THE NEW GENERATION FITNESS DEVICES FROM TECHNOGYM, THE WORLD'S NUMBER 1 FITNESS EQUIPMENT BRAND.
SPORTS ACTIVITIES
Free of Charge Services Services with Extra Charge
Tennis courts (1 pcs) and equipment Tennis court illumination and tennis lessons
Boccia, dart, aerobics, streching, aqua aerobics, beach volleyball, basketball, Motorized and non-motorized water sports (canoe and sea bike, jet ski,
football, table tennis banana, parasailing, ringo, surfing and wind surfing, catamaran lessons
(certificate required)
COSMO FIT Fitness Center, Outdoor Fitness, Yoga & Meditation NIRVANA Sports Academy, Private Tennis, Swimming LessonsGENERAL SERVICES (Free of Charge Services)
Welcome Desk Current publications and newspapers in the lobby
VIP check-in for all guests at Lobby Lounge areas Daily table reservations at main restaurant for disabled guests
Message services Wheelchairs for disabled guests (companion required)
Special environmental planning for all disabled guests to reach every part of
Post service
the facility
Baggage handling staff Use of first class A+ brand products in all bars and restaurants
Pillow menu in rooms Cold towel with lavender service at the beach and pools at certain times of
the day
Parking service (OPEN) Daily newspaper service hanging on the room doors for all local guests
Stroller ServiceGENERAL SERVICES (Services with Extra Charge) Phone, photocopy Laundry (dry cleaning, washing, ironing and tailor service) Shopping Center (Shops) Transfer services Car rental, Bike rental Hookah Photography services SHOPPING CENTER Jeweler Boutique Leather Shop Photographer Market Optician
IMPORTANT INFORMATION
• ISO 9001 Quality Management System
• ISO 10002 Quality Management System for Customer Satisfaction
• ISO 14001 Environmental Management System
• ISO 18001 Occupational Health & Safety System
• ISO 22000 Food Safety Management System
• Officially certified first class products and brands are used in all food and service presentations.
• Guests with food allergies should inform Guest Relations department about the case upon arrival. Otherwise, the hotel management is not responsible for any
problems that may occur.
• According to the Law of the Republic of Turkey dated 19.05.2008, it is forbidden to smoke in closed areas of general use.
• Pets are accepted to our facility at LUXY PET HOTEL, isolated from the facility usage areas, according to the animal breed and size, for a fee and upon pre-
demand.
• Check-in time is 14.00 and check-out time is 12.00. Even if the room is delivered on time, the use of the facility’s services after 12.00 requires extra fee.
• Dress code policy can be applied in some restaurants and bars.
• Air conditioning working hours are automatically adjusted by the automation system according to outdoor weather conditions in order to provide maximum
comfort.
• Alcoholic beverages and hookahs are not served and tobacco products and alcoholic beverages are not sold to guests under 18 years of age.
• No alcohols shall be served to the guests with health risks.
• Preparatory works carried out at the beginning and at the end of season can be postponed due to the weather conditions.
• Beach is planned to be opened for service on May 1 (Transition to full operation is provided by May 16th.)
• Hotel management reserves the right to unilaterally change all services and service times declared on fact sheet, depending on weather and other reasons beyond
management’s control.
• The days when restaurants and bars will be closed can be changed by the hotel management, depending on weather conditions and reservation requests.
• It is not suitable in terms of hygiene and safety to bring food, beverage and equipment from food and beverage units to outdoor areas.
• Hotel guest amenities in bathrooms are given daily in accordance with the number of people. Additional requests are subject to an extra fee of 2 Euros per item.
• An informative written text stating the general rules of the facility is declared to all guests during check-in procedure for signature.
• Mini bar is refilled once a day. Additional requests are subject to extra fee.
• If a sun lounger is occupied for a long period of time without using, hotel officials may take items from the sun lounger and bring it to be empty.
• It is forbidden to fish within swimming boundaries.
• It is forbidden to use motorized water vessels within swimming boundaries.
• The disco serves in accordance with the decibel limit set by the official authorities.
• All consumables, guest amenities, towels, mini bar contents and cosmetic products served in the rooms are offered to our guests for daily in-house use, as part of
the all-inclusive package. It is not proper to take these materials out of the facility.
• The hotel management reserves the right to make unilateral changes regarding the services and information in this guide.
• In our facility, the measures within the scope of Covid-19 are meticulously implemented, and continuous controls are provided by the Ministry and related
institutions. All our guests are obliged to comply with Covid measures.
• Our up-to-date concept is always published on our nirvanahotels.com.tr website. Tour Operators and Agencies acknowledge that these currently published
concepts are valid within the scope of the contracts and that they will update this information in their sales and marketing channels simultaneously.UP-TO-DATE IMAGES, VIDEOS, LOGO, FACT SHEET
You can access all up-to-date fact sheets, images, logos and videos of Nirvana Mediterranean Excellence
at www.nirvanahotels.com.tr
or www.b2b.kilithg.com
and
by downloading our Kilit Hospitality Group App
from your IOS and ANDROID phones.PARTNER B R A N D S; C E R T I F I C A T I O N S;
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