TRANSFORM 2019 UNICREDIT COMPANY PROFILE AS AT 31 DECEMBER, 2018 - UNICREDIT GROUP

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TRANSFORM 2019 UNICREDIT COMPANY PROFILE AS AT 31 DECEMBER, 2018 - UNICREDIT GROUP
Transform 2019

UniCredit Company Profile as at 31 December, 2018
TRANSFORM 2019 UNICREDIT COMPANY PROFILE AS AT 31 DECEMBER, 2018 - UNICREDIT GROUP
Our vision is to be One Bank, One UniCredit.

    UniCredit is and will remain a simple successful pan-European
    Commercial Bank, with a fully plugged in CIB, delivering a unique
    Western, Central and Eastern European network to its extensive client
    franchise: 26 million customers.
    UniCredit meets the evolving needs of its clients with a full commercial
    offer which harnesses strong synergies between the different business
    divisions, including CIB, Commercial Banking, and Wealth
    Management.
    UniCredit offers its clients both local and international expertise by
    providing unparalleled access to market leading products and services in
    its 14 core markets through its European banking network: Italy,
    Germany, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech
    Republic, Hungary, Romania, Russia, Serbia, Slovakia, Slovenia and
    Turkey. Leveraging on an international network of representative offices
    and branches, UniCredit serves clients in another 18 countries worldwide.

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TRANSFORM 2019 UNICREDIT COMPANY PROFILE AS AT 31 DECEMBER, 2018 - UNICREDIT GROUP
Everything we do is based on our Five Fundamentals.

    Our top priority, every minute of the day, is to serve
    our customers the very best we can (Customers
    First). To do this, we rely on the quality and
    commitment of our people (People Development)
    and on our ability to cooperate and generate
    synergies      as   One   Bank,    One     UniCredit
    (Cooperation & Synergies). We will take the right
    kind of risk (Risk Management) while being
    disciplined in executing our strategy (Execution &
    Discipline).

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TRANSFORM 2019 UNICREDIT COMPANY PROFILE AS AT 31 DECEMBER, 2018 - UNICREDIT GROUP
We are a pan-European Group, with a strong presence in our core markets…

    Russia
Czech Republic
Hungary
Romania
Serbia
Slovakia
Slovenia

   Germany

    Austria

    Croatia

 Bosnia and
 Herzegovina

     Italy

   Bulgaria

    Turkey
… and an extended network around the globe.

                                                                    Czech Republic
    UniCredit Commercial Banks*           Germany                                                      Beijing
                                                                       Austria              Bulgaria
    UniCredit International Branches**     Zurich                                            Turkey
    UniCredit Representative                                          Slovakia                         Seoul
                                         Luxembourg
    Offices and other
    presence***                                                       Hungary
                                           London                      Russia
                                           Dublin
                                            Paris
                                           Madrid

                                                                                                                   Tokyo

                                            Italy
                                          Slovenia                                                               Shanghai

                                           Tripoli
      New York                                                                                                   Hong Kong
                                           Croatia

                                                        Athens                                                     Hanoi

                                                      Bosnia and
                                                      Herzegovina                       Mumbai                   Singapore
                                                        Serbia                       Abu Dhabi
                                                       Romania
                   Sân Paulo

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Our international profile is built on a solid European identity,
with well diversified revenues…

          Total Revenues1 By Business Lines (%)                                                                   UniCredit Retail Branches by Region (%)2
                  3                                  Commercial Banking Italy                                                    3
            8                                                                                                                7                 Retail Italy
                                                     Cee Division
    13                              36                                                                                                         Retail Cee
                                                     Cib
                                                                                                                                               Retail Germany
                                                                                                                  36                     54
                                                     Commercial Banking Germany
                                                                                                                                               Retail Austria
    19
                                                     Commercial Banking Austria
                       21
                                                     Asset Gathering

                  Total Revenues1 By Region (%)                                                                        UniCredit Employees by Country (%)3
                10                                                                                                               8   2
                                                       Italy                                                                                          Italy
                                                                                                                       14                             Cee
     20                                                Germany
                                         49                                                                                               46          Germany
                                                       CEE
                                                                                                                                                      Austria
                                                       Austria                                                                                        Others
           21                                                                                                               30

    1. As at 31 December 2018.
6   2. As at 31 December 2018. Branch figures consistent with CMD perimeter. Branches in units.
    3. As at 31 December 2018 FTE “Full Time Equivalent”= number of employees counted for the rate of presence.
... and strong competitive advantages across our countries.

                            Strong local                                                                                            "Go to" bank for European
                          Commercial Banks                                                                                          "Mittelstand" Corporates
                                                                           Ranking                                          Loans to corporates in EU zone, €bn(6)
                                            #Clients,                     by assets
                                              m4                         in Europe5                                              Peer 1
           Italy                                8,9                             2
       Germany                                  1,6                             3                                          UniCredit

        Austria                                 1,6                             1
                                                                                                                                 Peer 2
            Cee                              14,3                               1
                                                                                                                                 Peer 3

                                                                                                                                 Peer 4

                                                                                                                                 Peer 5

    4. Data as of FY18 includes 100% clients on Yapi
7   5.Data as of 3Q18 based on available public data. For Austria ranking on single entities only possible on the basis of annual figures: FY17 latest figures available. For Germany, only private banks, for
    CEE compared to Erste, KBC, Intesa Sanpaolo, OTP, RBI, SocGen (data as of 3Q18 where disclosed: KBC as of 1H18, SocGen as of FY17)
    6 . Data as of 4Q18 based on available public data; peers include: BNP, Deutsche Bank, Santander, HSBC. FX exchange rate at 30 September 2018
Transform 2019 – our Strategic Plan – was announced on July 21, 2016…
                                                                                   tbd after annual report publication

• The strategic review encompassed all major areas of the Bank with specific focus on how to reinforce and
  optimize the Group’s capital position, reduce balance sheet risk profile, improve profitability, ensure the
  continuous transformation of operations to allow additional cost reduction and cross-selling across the
  Group, whilst maintaining the flexibility to seize value creating opportunities, as well as further improved
  risk discipline.

• These concepts are the basis of the five strategic pillars of Transform 2019:

                                          Five Strategic Pillars

       STRENGTHEN             IMPROVE             TRANSFORM            MAXIMISE              ADOPT LEAN
       AND OPTIMISE             ASSET             OPERATING           COMMERCIAL            BUT STEERING
         CAPITAL               QUALITY              MODEL             BANK VALUE               CENTER

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… and is yielding tangible results: we have completed the first year
of our plan, confirming all 2019 targets, with a better risk profile.
                                                                                                                     tbd after annual report publication

             Strengthenand
            OptimiseCapital
                               02.03.17
                                          CAPITAL INCREASE
                                          Successful €13bn capital increase
             Strengthenand
            OptimiseCapital    07.06.17
                                          STRENGTHEN CAPITAL
                                          Disposal of 32.8% stake in Bank Pekao
                 Transform
            Operating Model
                               01.07.17
                                          UBIS REORGANISATION
                                          UBIS reorganisation brings improved accountability and simplified processes to further
                                          improve customer experience
             Strengthenand
            OptimiseCapital    03.07.17
                                          STRENGTHEN CAPITAL
                                          Disposal of Pioneer Investments toAmundi
                   Improve
               Asset Quality
                               17.07.17
                                          FINO PHASE 1 SUCCESSFULLY CLOSED
                                          FINO Phase 1 definitive agreements signed with Pimco and Fortress for the sale
                                          of €17.7bn portfolio
                   Improve
               Asset Quality   21.09.17
                                          STRENGTHEN RISK CONTROLS
                                          New Risk Management structure in place to further strengthen the effectiveness
                                          of risk controls
     Adopt Lean but Steering
            CorporateCenter
                               04.12.17
                                          CORPORATE GOVERNANCESIMPLIFICATION
                                          Strengthened corporate governance and simplified share capital structure to position UniCredit
                                          as best in class in terms of European corporate governance
                   Improve
               Asset Quality
                               07.02.18
 9                                        FINO PHASE 2 SUCCESSFULLY CLOSED
                                          second and final phase of Project Fino completed, resulting in the Bank's overall position
                                          in the Fino portfolio being below 20 per cent.
Our success is thanks to our focus to Maximise Commercial Banking.

        Multichannel offer/
                                                             In CEE, the mobile user penetration(7) further improved by 2.3p.p. Q/Q to 40.5%
       customer experience
                                                             Confirming strong commitment to deliver innovative services in all Group geographies
                                                             Google Pay launched in Italy, offering 7 million cardholders a new fast and easy way to
                Commercial
                                                             pay via mobile
                partnerships
                                                             Apple Pay launched in Germany, following the successful roll-out in Italy. UniCredit
                                                             among the first
          Extended product                                   New insurance product MyCare Family released in Italy in Nov 2018, with more than
             catalogue                                       50,000 contracts underwritten by year-end 2018

           E2E streamlining                                  Germany: new fully digitalised onboarding and retail account opening process

                                                             Trade Finance, UniCredit named Global Best Service Provider in five categories and in 11
                                                             European countries in the 2019 Euromoney's Trade Finance Survey
     Leading Debt and Trade                                  In 2018, UniCredit lead managed as bookrunner more than 100bn in combined
     Finance house in Europe                                 syndicated Bonds and Loans globally, ranking #2 in EMEA for transactions denominated
                                                             in EUR(8). Moreover, with almost 350 deals, UniCredit was again the most active player
                                                             in EMEA for Bonds in EUR, an undisputed leadership since 2012(8), which has been
                                                             further enhanced thanks to the fully plugged-in business model

     7. Including Yapi at 100%. Ratio defined as number of retail mobile users as percentage of active customers.
     8. Source: Dealogic, as at 2 January 2019. Period 1 January – 31 December 2018; rankings by volume, unless otherwise stated
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