TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services

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TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
TWINT – SIX as your acquirer
More than a payment solution.

First name Name
Zurich, September 2018
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Agenda

   TWINT –       Payment solutions   Added values
   what is it?                        with TWINT
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Agenda

   TWINT –
   what is it?
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Network

    Retailers   Users

    Acquirers   Issuers

                      + 59 other
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Review and Outlook (new functionalities)

            2017                                            Q2
                   App launches:
                   UBS TWINT
                                                           Functionalities :                            Q4
                                                           • QRC for mPRIME
                   ZKB TWINT
                                                             (replaces TWINT                         Functionalities:
                   PostFinance TWINT
                                                             retailer app)                           • VAS at terminal
                   Raiffeisen TWINT
                                                           • Web-to-app switch                         (couponing)
                   Credit Suisse TWINT
2016               BCV TWINT
                                                           • App-to-app switch
                                                             (Datatrans)
                   TWINT Prepaid
                                                           • Alias payments
                                           Q1
Merger
Paymit/
                                                             (User on File)
                                                           • QRC for vending
                                                                                   Q3
TWINT              Functionalities:
                                         Funktionalität:                         Functionalities:
                   • QRC at terminal
                                         • Refund QRC at                         • VAS at terminal
                                           terminal                                (loyality)

2016/2017                              2018
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Overview TWINT issuer and TWINT user

                    65           930’000                45%
                 Swiss banks   Registered users   Unaided awareness
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Overview TWINT merchants

                           over 50’000         900’000
                           Acceptance points   TRX/month
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
What TWINT can do

Online / app                                   Unattended
                                               points of sale

                                                                           Vending        Static
                   E-commerce M-commerce
                                                                           machines      QR code

Attended                                       Value added services
points of sale

                    Terminals     Beacon
                                                                Coupons   Stamp cards Loyalty cards

Person to person

                                Peer-to-peer
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
The advantages for you with TWINT

      Payment with                                                       More than a payment
                                     Replaces cash
      smartphones                                                        solution

− POS                          − Between private individuals      − Store loyalty cards
− E-/M-commerce                − Where cashless payment has       − Precisely position and evaluate
− Vending machines               not been possible up until now     campaigns
                                                                  − Stamp cards with minimal
                                                                    effort

      The banks' solution            Needs-oriented                      Open

− Direct linking of the bank   − TWINT knows the needs of         − TWINT can continually develop
  account and stored Swiss       users, retailers and banks         new solutions
  credit card                  − Independent of conditions at     − All users, retailers and banks
− Bank security standards        the point of sale                  can participate
                                                                  − For iOS and Android
TWINT - SIX as your acquirer - More than a payment solution. First name Name Zurich, September 2018 - SIX Payment Services
Agenda

         Payment solutions
Overview – payment

                              E-Commerce                       Terminal                  Beacon             Vending machine
                         Online shop
                                                      Terminal with a display   POS integration            Connection with host
Prerequisites            Integration with PSP or      screen                    Acquisition of beacon
                         plugin

Online/offline (users)   Online                       Online                    Online                     Offline/Online

                                                                                Yes (cash back & product
Added values             Yes, coupon (entry code)     Yes (cash back)           for POS integration)       Yes (cash back)
                                                                                Customer cards

                         No typing in payment data                                                         Use existing
                                                      Use existing terminal     Offline capability         infrastructure
USPs                     Faster check-out than with   infrastructure            Added value capability
                         traditional methods                                                               No terminal required
Who is it for?                      Characteristics
E-Commerce                                                         − For all retailers with an         − Integration via PSP
                                                                     online shop                       − Integration via plugin

Payment in e-commerce with TWINT can be offered with the PSP
or a plugin. On check-out, the customer selects the "TWINT"
payment method and is then presented with a screen with the QR
code and a numeric code (in case they are unable to scan the QR
code - because, for example, they are using the smartphone). The
customer does not have to enter any payment information.           Amount of                           Prerequisites
                                                                   work/expense involved               − PSP has implemented TWINT
                                                                   − Integration in PSP or             − Plugin available
                                                                     plugin installation

                                                                                                 Advantages
                                                                   − Check-out process substantially   − Strong market acceptance
                                                                     simplified                          within a short period of time
                                                                   − Lowest cancellation rate          − Very high adaption rate for
                                                                     compared to other payment           TWINT payments
                                                                     methods                           − Added value capability
                                                                   − Customer not required to
                                                                     provide payment data
Process – E-Commerce

   1                                                  2
  Trigger
             Customer selects the "TWINT" payment    Scan
 payment
             method.                                        Customer scans QR code/types in code
             Screen displays a QR code and a code.          into the app.

   3             ok

 Payment
   and       Customer confirms the amount in the
confirmati   app.
    on       Payment is confirmed on the computer
             screen and in the app.
Who is it for?                      Versions
Terminal                                                            − For all retailers                 − POS-integrated
                                                                      with existing terminals           − Independent
                                                                    − Stationary and mobile terminals   − Mobile

With this solution, you can pay with TWINT at existing terminals.
The technology is a QR code and also works independently of POS
systems.

                                                                    Amount of                           Prerequisites
                                                                    work/expense involved
                                                                    − Integration into cash-register    − Terminal able to display QR-
                                                                      software may be required            Code
                                                                    − Sales staff training

                                                                                                Advantages
                                                                    − Existing infrastructure           − Including without POS system
                                                                      is used
                                                                    − Simple activation by acquirer
Process – Terminal

   1                                                   2
  Trigger
                                                      Scan
 payment    Cashier authorises payment when                      The TWINT QR code is displayed on the
            presented with the final amount and                  terminal. Customer scans the
            selects EFTPOS payment method.                       QR code.

                                                       4
                               ok

   3
 Payment                                            Confirmati
            Customer sees the amount and confirms                The sales process is completed by the
                                                       on
            the amount in the app (depending on                  POS, and a receipt is printed. The
            settings).                                           customer receives confirmation in the app.
Who is it for?                          Versions
Beacon                                                              − Large retailers with high             − Desk model (with stand)
                                                                      frequencies                           − Wall model (with wall sticker
                                                                    − Stores with no or limited               for fixed mounting)
                                                                      wireless coverage                     − Wireless (from Q3/2017)
A beacon is an enabling device with Bluetooth technology. It        − e.g. retail trade, staff restaurant
ensures that customers can also pay when there is no or only poor
wireless coverage. A beacon is integrated into the existing POS
system. The customer holds the smartphone next to the Beacon
and thereby triggers payment in the TWINT app.
                                                                    Amount of                               Prerequisites
                                                                    work/expense involved                   − Modern POS system
                                                                    − Integration into POS software         − POS integrator must implement
                                                                                                              TWINT
                                                                    − Acquisition costs - Beacon
                                                                                                            − POS must be connected to the
                                                                    − On-site Beacon installation
                                                                                                              network (SIM card, WLAN,
                                                                    − Sales staff training                    LAN)

                                                                                                  Advantages
                                                                    − Offline capability                    − Payment process at the POS
                                                                    − Added value capability                  optimised with loyalty cards and
                                                                                                              other added values
                                                                    − No terminal required
Process – Beacon

   1                                                        2
           Customer holds smartphone next to the         Discount
 Linking
           beacon and thereby triggers payment in         query       The POS then automatically checks for
           the TWINT app. This identifies and links                   digital coupons and loyalty cards, and
           the retailer and the POS.                                  calculates the final amount.

              ok
                                                            4
   3
           The cashier authorises payment with the
 Payment                                                 Confirmati   The sales process is completed by the
           "TWINT" payment method.                                    POS, and a receipt is printed. The
                                                            on
           The customer sees amount and confirms                      customer receives confirmation in the app.
           payment in the app (depending on settings).
Who is it for?                         Versions available
Vending machines                                                 − For all unattended POS vending       − Vending payment terminal
                                                                   machines                             − Beacon
                                                                 − Perfect for the following sectors:   − QR code on display screen
                                                                   parking, petrol, self-service,
                                                                   transportation                       − Static QR code
No coins required to pay at vending machines with a QR code.
Select from a variety of solutions. Whether on the integrated
payment terminal, beacon payment, as a QR code on a display or
as a static QR code on a vending machine.

                                                                 Amount of                              Requirements
                                                                 work/expense involved                  − Depends on integration
                                                                                                          versions
                                                                 − Integration into software
                                                                 − Terminal/Beacon connection
                                                                 − Sales staff training

                                                                                               Advantages
                                                                 − Flexible choice of solution          − No hardware adjustment
                                                                 − Direct vending machine               − Potential added value
                                                                   integration
                                                                 − No terminal required
Overview of vending machine solutions
                                                                                         Self-service
                          Payment terminal                  Beacon                                            QR code on display
                                                                                          QR code
                                                                                                              •   Display with imaging
                      Vending machine with
                                                  Vending machine with             Vending machine with           capabilities
Requirements          terminal that has display
                                                  network connection               network connection         •   Vending machine with
                      capabilities
                                                                                                                  network connection

                      Integrated into existing                                                                Direct integration into
                                                  Direct integration into
Integration           terminal infrastructure                                      No integration             vending machine
                                                  vending machines
                      No hardware adjustment                                                                  software

On-/Offline           Online                      Offline                          Online                     Online

Potential for added
                      Yes                         Yes                              Yes                        Yes
value

                                                  •   Very reliable, since it is
                                                      capable of working
                                                                                   •   No infrastructure      •   Use existing
                      •   Use existing                offline
USPs                                                                                   required                   infrastructure
                          infrastructure          •   Potential for added
                                                                                   •   No terminal required   •   No terminal required
                                                      value
                                                  •   No terminal required
Agenda

         Added values
          with TWINT
Overview – added values
                 Loyalty cards                         Stamp cards                    Coupons

                 Existing loyalty programs and         Retailers with TWINT payment   Retailers with TWINT payment
Requirements
                 customer cards                        solution                       solution

                                                       Sales increase                 Sales increase
Aim              Customer retention
                                                       Customer retention             New customer acquisition

                 POS                                   POS                            POS
Application      Vending machines                      Vending machines               Vending machines
                 E-commerce                            E-commerce                     E-commerce (enter code)

                                                                                      Immediately (at terminals starting
Available from   Immediately                           Immediately
                                                                                      end fourth quarter 2018)

                                                                                      Target group-specific campaigns
                 Automatic consideration accelerates   Low creation effort
USPs                                                                                  Easy to create, manage and
                 payment process                       Cannot be forgotten
                                                                                      evaluate
Further information about TWINT

www.six-payment-services.com/twint-welcome
Many thanks!

Seite 23   Payment Services   9/7/2018
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