U.S. Postal Service Recognized as 2020 Top Federal Agency for Multicultural Business Opportunities
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U.S. Postal Service Recognized as 2020 Top Federal Agency
for Multicultural Business Opportunities
10-03-2020
The U.S. Postal Service is being honored as the top government agency for multicultural
business opportunities by a leading national organization that promotes business
inclusiveness. The award honors the Postal Service’s leadership among the 25 top-ranked
government agencies, known as the Omni50, that support opportunities for small
businesses and entrepreneurs.
supply base fuels our business and supports
The award is bestowed by Omnikal, a social Postal Service objectives of growth and
media and networking organization whose innovation.”
more than 2.1 million members reflect the The Postal Service’s efforts to engage with
diversity of the United States. The 2020 multicultural businesses and entrepreneurs
award recipients were determined based on include reaching out to register small
a survey of Omnikal members, who businesses, hosting workshops, facilitating
answered questions about the quality of one-on-one business meetings, and posting
business initiatives provided for companies materials online to guide business owners in
led by women and minorities. marketing their supplies and services.
In naming the Postal Service as the leading Postal Service policies support
Omni50 Award Winning Government inclusiveness as vital for the continued
Agency, Omnikal CEO Kenton Clarke noted growth and success of its business in
that the “changing multicultural and serving the American public. The Postal
multigenerational landscape of our country Service strives to empower and collaborate
has demanded this evolution.” Omnikal’s with diverse partners to better serve its
mission is “to equalize, broaden and level customers, to maintain positive rapport
the playing field for both brands and an within the business community and to stay
increasingly varied vendor-supplier on the cutting edge of business in the 21st
marketplace,” Clarke said. century.
“The Postal Service is honored to be named The Postal Service is at the core of the
for the ninth consecutive year as the top nearly $1.6 trillion U.S. mailing industry that
government agency for providing employs more than 7.3 million people,
multicultural business opportunities,” said according to the Envelope Manufacturers
USPS Vice President of Supply Association (EMA) 2019 U.S. Mailing
Management Mark A. Guilfoil. “Throughout Industry Economic Job Study. The Postal
our supply chain, we review and encourage Service receives no tax dollars for operating
the inclusion of diverse suppliers, both at the expenses and relies on the sale of postage,
prime and subcontract level. A diverse products and services to fund its operations.
© 2020 - ipc.be 1Source: USPS © 2020 - ipc.be 2
Deutsche Post DHL Group achieves record earnings in 2019 -
further growth expected in 2020
10-03-2020
Deutsche Post DHL Group, the world's leading logistics company, continued to post
profitable growth during the past financial year. With the release of the annual report, the
Group confirmed the 2019 preliminary figures already published at the end of February.
Group revenue was up 2.9% year on year to EUR 63.3 billion, with all five divisions
contributing to this positive performance. Operating profit (EBIT) improved by 30.6% to EUR
4.1 billion - a new record. With this Deutsche Post DHL Group clearly achieved its 2019
EBIT guidance of EUR 4.0 to 4.3 billion targeted for 2019. The Post & Parcel Germany
division contributed EUR 1.2 billion to earnings (forecast: EUR 1.1 to 1.3 billion). The DHL
divisions generated total EBIT of EUR 3.4 billion (forecast: EUR 3.4 to 3.5 billion). The Group
is feeling the effects of the coronavirus on current business performance. Therefore, the
annual targets for 2020 are now excluding potential effects of the coronavirus.
crisis. In contrast, the Group currently sees
"Thanks to our broad geographic set-up and more significant effects for the Global
our comprehensive portfolio we are in a very Forwarding and Express divisions. For this
robust position and more resilient than other reason, the company has excluded an as of
companies in our sector. We succeeded in now unquantifiable effect of the impact of the
growing further in all areas and generating coronavirus from the 2020 Group EBIT
record earnings despite the challenging guidance of more than EUR 5 billion.
global economic environment in 2019. Of Deutsche Post DHL Group additionally
course, we cannot disconnect completely anticipates expenses of between EUR 300
from the global economy. We will not remain and 400 million for the decision regarding
entirely unaffected by this worldwide crisis. StreetScooter taken in February.
However, it is currently much too early to
judge its financial impact," explained Frank The Group has confirmed the medium-term
Appel, CEO of Deutsche Post DHL Group. projections of earnings and capital
"In spite of this, we are forging ahead with expenditure (capex) announced along with
our Strategy 2025 and putting the company Strategy 2025 in October. The guidance for
on track to continue our profitable growth in 2022 calls for an increase in Group EBIT to
2020 and beyond." at least EUR 5.3 billion. Capex for the period
from 2020 to 2022 is expected to total
EBIT forecast for 2020 conditional; cumulative EUR 8.5 to 9.5 billion. The Group
financial guidance for 2022 confirmed increased its cash flow forecast: For the
period from 2020 to 2022, the Group is
The business development in Post & Parcel projecting cumulative free cash flow of EUR
Germany as well as in DHL Supply Chain 5.0 to 6.0 billion (previously: EUR 4.5 to 5.5
and DHL eCommerce Solutions has only billion). To achieve these targets, the Group
been marginally impacted by the coronavirus plans to push growth in its profitable core
© 2020 - ipc.be 3businesses and to accelerate the digital growth also in the past financial year,
transformation in all divisions as stated in its spending a total of EUR 3.6 billion across all
Strategy 2025. divisions - approximately EUR 1 billion more
than in the prior year. This includes EUR 1.1
Dividend: Increase to EUR 1.25 per share billion for the debt-financed renewal of the
proposed Express division's aircraft fleet. The Group
also expanded its parcel infrastructure in
The encouraging increase in revenue and Germany.
earnings in the past financial year is
reflected in higher net profit for the year. Despite higher capex spending, cash flow
Consolidated net profit for the period after developed very well in the past financial
non-controlling interests was EUR 2.6 billion year. Free cash flow was EUR 867 million -
(2018: EUR 2.1 billion). Basic earnings per including the cash paid to renew the aircraft
share registered a corresponding increase fleet - and therefore well above the figure of
from EUR 1.69 in 2018 to EUR 2.13 in 2019. EUR 500 million projected for 2019 (2018:
The fact that the rise in net profit did not EUR 1.1 billion).
match the increase in EBIT was due
primarily to a higher tax rate of 20.1% for Sustainability: Focus on employees, the
2019 after a rate of 14.0% for 2018 (due to environment and society
special factors). The tax rate for 2019 was
within the projected range of 19% to 22%. In addition to its financial targets, Deutsche
Post DHL Group sets clear, measurable
In light of the Group's good earnings targets for environmental protection and
performance, the Board of Management and corporate responsibility in its strategy. "We
the Supervisory Board plan to propose an have expressed our strong commitment to
increase in the dividend from last year's pursuing sustainable business practices in
EUR 1.15 per share to EUR 1.25 per share our Strategy 2025," said Frank Appel.
this year to the Annual General Meeting on "Sustainability is in our DNA." The 2019
13 May 2020. If approved by the Sustainability Report published today
shareholders, the total payout would be describes the Group's initiatives in the areas
approximately EUR 1.5 billion, reflecting a of employees, the environment and society
payout ratio of 59%. This is within the range as well as the progress made thus far. Some
of 40% to 60% communicated in the examples of this progress:
company's finance strategy, which has been
in place unchanged since its introduction in Employees: Deutsche Post DHL Group
2010. employed around 550,000 employees as of
year-end 2019. The workforce has grown at
Strong cash flow trend despite continued an average annual rate of 2.5% since 2015.
high investment levels Employee satisfaction increased again in the
previous year. The company was once again
As communicated in the preliminary figures recognized as a preferred employer by "Top
for 2019, Deutsche Post DHL Group Employer" and "Great Place to Work".
continued to invest heavily in profitable Environment: In the past year, the Group
© 2020 - ipc.be 4again made great strides in meeting its goal reforestation projects since 2017.
of increasing carbon efficiency by 50% by Society: Deutsche Post DHL's Disaster
2025. The carbon efficiency index was up Response Teams were deployed twice last
35% in 2019 compared with 2007 (2018: year, once in Mozambique after severe
33%). The Group's contribution to better air flooding and once in the Bahamas after
quality in urban areas increased as well with hurricane Dorian. Approximately 114,000
33% of all pickups and deliveries being employees are working as volunteers in
emission-free (2025 target: 70%). Deutsche various Group initiatives and programs all
Post DHL Group today already uses green over the world. Furthermore, Deutsche Post
electricity for 83% of its energy needs. DHL Group employed a total of 9,000
Moreover, the Group has together with refugees in Germany at year-end 2019.
partners planted three million trees in
Source: Deutsche Post DHL
© 2020 - ipc.be 5Logistics leaders will meet at Post and Parcel Summit as planned 10-03-2020 Source: https://www.cep-research.com/news/logistics-leaders-will-meet-at-post-and-parcel- summit-as-planned © 2020 - ipc.be 6
Postmates offers non-contact deliveries to US consumers 10-03-2020 Source: https://www.cep-research.com/news/postmates-offers-non-contact-deliveries-to-us- consumers © 2020 - ipc.be 7
Deutsche Post DHL hails ‘intact immune system’ as coronavirus hits business 11-03-2020 Source: https://www.cep-research.com/news/deutsche-post-dhl-hails-intact-immune- system-as-coronavirus-hits-business © 2020 - ipc.be 8
UPS Supports The Administration To Serve The Economic And
Healthcare Interests Of The Nation
16-03-2020
UPS continues to deliver for customers even as Coronavirus uncertainty is requiring greater
flexibility and creativity to adapt to new social distancing and other health maintenance
protocols. Recently, the White House through the Rapid-Response Taskforce for
Coronavirus Testing Sites asked UPS to assist with the logistics planning and operations to
support the opening and regular operation of drive-up Coronavirus community-based testing
sites in several cities. UPS is ready to assist with transportation support as needed for the
community-based testing sites.
about six percent of U.S. GDP daily. UPS
“UPS is proud to provide logistics and employees are proud of the critical role the
transportation support to assist with the company plays for its customers,
Administration’s special Coronavirus communities and the economies in countries
multi-city testing program. We stand ready where it operates. The company provides
to assist to help keep our communities safe,” extensive support to major healthcare
said David Abney, UPS Chairman and CEO. companies with services ranging from
“We are mobilizing our air and ground supply chain management to shipping,
network planning and operations teams and storage and fulfillment of medical devices,
we are prepared to fully support this urgent pharmaceuticals and clinical trials
testing program.” specimens.
In this dynamic environment, the company is UPS is ready to assist with other critical
informing employees, suppliers and logistics and transportation support as
customers of several measures it is using to needed. The company and The UPS
avoid the spread of the disease, in line with Foundation play leading roles in
CDC and WHO recommendations. humanitarian assistance in times of public
Governments around the world have crisis. UPS was among the first companies
recognized that UPS’s global network, and to provide air cargo shipments of face masks
those of other essential logistics companies, and other personal protective equipment
must continue to operate. They have when the Coronavirus spread began in
allowed UPS to continue operating at high China in January. UPS is serving this same
levels of speed and efficiency even in role in the United States and in other
unusual circumstances and in locations countries around the world, beyond China,
where the public is being advised to stay that are grappling with this virus.
home and avoid contact with others.
Today UPS is adapting to new business
UPS is a significant part of the fabric of the realities by temporarily modifying the
global economy. The company transports procedures its drivers use for residential and
more than three percent of global GDP and business deliveries. In order to minimize
© 2020 - ipc.be 9contact with recipients, UPS is modifying its
process related to delivery signatures. When “We know our customers rely on UPS to
a signature is requested by the shipper, UPS maintain the flow of goods throughout their
drivers will validate and record the name of supply chains. We are committed to rapidly
the recipient of the package in lieu of adjusting our processes to ensure our
obtaining a signature. In addition, where employees, customers and communities can
adult signature is requested by a shipper, maintain normal daily life to the greatest
recipients will be required to present extent possible while we adjust to the new
identification with proof of age to the driver realities of this pandemic,” said Abney.
upon delivery.
Source: UPS
© 2020 - ipc.be 10The UPS Foundation Supports Its Global Network Of
Humanitarian Partners And Local Community Organizations To
Combat The Impacts Of The Novel Coronavirus Around The
World
18-03-2020
The UPS Foundation, which leads the global citizenship programs for UPS (NYSE: UPS),
announced it has expanded its response to the novel Coronavirus, including new grant
allocations, surpassing $6 million to United Nations agencies, humanitarian relief partners
and community-based non-profit and international non-government organizations.
The relief support includes collaboration with United Way Worldwide: Providing families,
more than a dozen organizations and the children and the elderly with critical support,
provision of in-kind transportation, supply including food and financial assistance to aid
chain consultation, and cash contributions to in recovery.
expedite the distribution of personal American Red Cross: The organization is
protective equipment for healthcare workers now facing a severe blood shortage due to
and other life-sustaining activities for the unprecedented number of blood drive
impacted individuals and communities. cancellations. Funding will help sustain the
vital blood supply needed by public health
“The UPS Foundation and UPS have systems across America.
extensive experience in helping Salvation Army: Bringing shelter and feeding
communities prepare for, respond to, and programs to the most vulnerable people in
recover from sudden onset and prolonged our communities.
crises. That expertise enables us to provide Operation Hope: Supporting the national
critical support to our partners during this response infrastructure in partnership with
unprecedented time of need,” said Eduardo FEMA and the American Red Cross for
Martinez, president of The UPS Foundation individuals and small businesses in need.
and UPS chief diversity and inclusion officer. National counseling centers will provide
emergency budgeting consultation and
“The public-private partnerships we have creditor management guidance to workers
developed around the world span years – placed at risk by income interruptions.
even decades in some cases. We’re able to Center for Disaster Philanthropy (CDP):
work together, inspire each other, and Providing strategic council on private sector
rapidly deploy our support and logistics engagement efforts, including home food
expertise toward meaningful actions to drive delivery and medical assistance to the
life-sustaining results,” he continued. elderly and other vulnerable individuals.
Good360: Providing needed materials for
The new grant allocations will be provided to healthcare providers, including personal
the following agencies: protective equipment (PPE) and other
© 2020 - ipc.be 11medical supplies and cleaning kits. and Good360 provided more than 4 million UNICEF: Providing aid to countries and respirator masks, 11,000 protective suits and regions lacking the healthcare infrastructure 280,000 nitrile gloves to healthcare workers. and social support systems needed to address novel Coronavirus needs. Most recently, UPS announced its World Food Programme (WFP): Overseeing participation in the White House Rapid- and implementing the supply chain and Response Taskforce for Coronavirus Testing delivery of critical supplies for all United Sites, providing logistics planning and Nations agencies and maintaining lifesaving operations to support drive-up patient test operations, including prepositioning stocks facilities and deliver test kits and test of food, mobile warehouses and tents for samples. immediate delivery. CARE: Supporting vulnerable populations in The UPS Foundation is a key consultative more than 19 countries by pre-positioning partner with the global coalitions organizing emergency supplies, providing water and private sector engagement, including the handwashing stations, and hygiene kits, and Private Sector Roundtable of the Global providing self-isolation kits for rapid Health Security Agenda, the World response teams. Economic Forum Pandemic Supply Chain United Nations High Commission for Network and the World Economic Forum Refugees (UNHCR): Prepositioning plastic COVID Action Platform. tarpaulins and other needed items, and providing emergency funding to support In 2019, The UPS Foundation responded to displaced families and help prevent the 28 major world disasters, providing in-kind spread of the novel Coronavirus among support of humanitarian aid and relief across displaced families. 74 countries – almost $6.5 million worth of International Federation of Red Cross/Red in-kind services – including loaned experts Crescent (IFRC): Supporting and relief shipments leveraging UPS’s community-based health activities, access to owned and contracted global network in the basic services, and information air, on the ground, by rail and on the ocean. management, all crucial to controlling the Throughout 2019, The UPS Foundation spread of the virus. invested more than $20 million in funding, NVOAD: Supporting vulnerable populations in-kind, and technical support for community by providing food, shelter and other social safety initiatives to enhance preparedness, support. urgent disaster response and recovery, The new grants are in addition to support public health strengthening, and road safety. provided previously, through which The UPS Foundation and medical product donors and Source: UPS relief partners MAP International, MedShare © 2020 - ipc.be 12
Covid-19: bpost is temporarily suspending the sending of
letters and parcels outside Europe due to the mass
cancellation of flights
19-03-2020
bpost plays a central role in these times of fight against coronavirus Covid-19. Protecting the
citizens and our employees, while continuing to provide an essential service to the general
population: these are our priorities as a public company serving the community.
bpost is closely monitoring the developing
bpost continues to be committed to carrying situation in the quest for alternatives.
out its universal postal service missions as
best as it can, with to the support and Citizens and our Belgium business clients
engagement of its thousands of employees are meanwhile invited not to post letters and
on the streets, at sorting centers and post parcels for destinations outside Europe.
offices, and elsewhere.
Likewise, to reduce the risks in our post
Like all the world’s postal operators, bpost is offices, bpost encourages everyone to limit
feeling the effects of this exceptional their visit to post offices for only urgent
situation on its activities. Every day, bpost reasons and to use the alternatives available
adapts its measures to meet the according to their needs: red mailboxes for
expectations of its customers while mail, parcel dispensers, cash dispenser for
protecting the health and safety of its withdrawals and deposits of money.
employees.
bpost would like to thank all of its customers
The cancellation of many flights by airlines for their understanding in these exceptional
companies has prompted many postal times.
companies in recent days to announce the
suspension or delays in the sending and The fight against Covid-19 is mobilizing
distribution of letters and parcels to everyone.
non-European countries. This is among
others the case for Denmark, Romania, Jean-Paul Van Avermaet, CEO bpost:
Spain, Slovenia, Norway and Sweden.
“In these difficult times, the presence of
Equally impacted by these cancellations, bpost for citizens takes on its full meaning.
bpost is forced to suspend, from this From the newspaper delivered every
Thursday, March 19, the sending of letters morning until the payment of pensions, the
and parcels to destinations outside Europe. services at our counters, the card or letter
The intra-European flows may also be delivered to people who have been isolated:
impacted and be affected by delays. each task that bpost carries out creates
solidarity and breaks the isolation of the
© 2020 - ipc.be 13most vulnerable in society. Today, these engaged. More than ever, the citizen can missions are of vital importance. count on them. " Thousands of bpost employees remain Source: bpost © 2020 - ipc.be 14
PostNL to continue delivery of mail and parcels
16-03-2020
Connecting with and paying attention to others is more important than ever in the
extraordinary circumstances of this moment. Continued delivery of mail, parcels and other
shipments is one of the crucial ways to make sure daily life can continue as much as
possible. Home delivery enables people to stay at home and ensures that companies can
reach their clients.
delivery. Instead, the parcel deliverer will
PostNL is committed to ensure delivery, note the last three characters of the ID at the
together with its employees, customers and moment of delivery. As always, consumers
partners. It will take additional measures to can follow the delivery of parcels in the
ensure continuity of the universal service PostNL app and in the track&trace
obligation and delivery of funeral cards and information on PostNL’s website.
medical deliveries.Herna Verhagen, CEO
PostNL: “We feel great responsibility More time to deliver the mail and other
towards society and all of our stakeholders measures
to ensure continuity of our service and our We are currently in the process of extending
business. We are doing everything we can to the window for mail delivery and taking other
guarantee the universal service obligation measures that will allow our people to take
and the delivery of parcels in a responsible care of their children during the day if they
manner. I’m very grateful for the commitment can’t go to school. Working from home is the
and hard work of our people, working in rule for those who can. Additional measures
close cooperation with our clients and are being taken for people working in our
partners to deliver their shipments as on any operation to ensure a safe and sound
given day. Ensuring a safe and sound environment and to limit the risk of spreading
working environment for them remains our the virus.
first priority.”
If and when circumstances require changes
Signature on hand scanner not required for to our service, we will provide further
now information via the usual communications
As an adjustment to our normal delivery channels.
procedure, consumers for now are no longer
required to leave their signature on a Source: PostNL
handheld scanner to confirm successful
© 2020 - ipc.be 15Austrian Post's economic impact of the Corona crisis cannot
be estimated - cost saving measures initiated
23-03-2020
Austrian Post strives to fulfil the mandate of the Austrian Federal Government with the
greatest effort, even in these difficult times: the company’s responsibility is to continue
providing its services and thus universal postal services as part of the nation’s critical
infrastructure.
contrast, a negative volume development is
Austrian Post’s branch offices as well as the expected at present in the business
majority of postal partners will remain open parcel(B2B) business.
to the Austrian population where it is
officially permitted. The delivery staff COST REDUCTION MEASURES
continues to visit four million households and INITIATED, EARNINGS IMPACT CANNOT
companies on a daily basis, despite difficult YET BE ESTIMATED
conditions related to restrictions of public life
and border closings. The employees at the Stringent cost savings measures have been
distribution centres also continue to be initiated to counteract the negative revenue
deployed around the clock for the purpose of effects. These measures relate to staff costs,
sorting letters and parcels. including partial short-time work and the
reduction of unused vacation time, as well as
NEGATIVE REVENUE EFFECTS material costs. Projects, which are not
ANTICIPATED time-critical at present, will be postponed.
Austrian Post expects a decline in letter mail The further development of the coronavirus
and particularly in direct mail volumes with crisis and the measures undertaken by the
respect to its revenue development over the public authorities in response to it will have a
coming months, and thus, for the entire year direct impact on economic forecasts. At the
2020. With the exception of the retail food moment, however, it is impossible to quantify
sector, advertising mail is strongly affected, the scope of the negative earnings impact.
the extent of which will depend on the In the medium term, the solid balance sheet
duration of store closures. The limited of Austrian Post with a strong equity ratio
international movement of goods can also and high liquidity enhances the resilience of
have a negative impact. The crisis has the company’s business model in the
sparked an increased demand in the private uncertain economic environment.
customer parcel (B2C) segment in Austria
but has also had a negative impact due to Source: Austrian Post
the insufficient availability of products. In
© 2020 - ipc.be 16Royal Mail's statement on Coronavirus measures
24-03-2020
Shane O’Riordain, Managing Director of Marketing, Regulation And Corporate Affairs, Royal
Mail said: “Royal Mail takes the health and safety of its colleagues, its customers and the
communities in which we operate very seriously.
from our local Customer Service Point on
Royal Mail supports Public Health their behalf. In this situation, and to keep
England’s(PHE) social distancing guidance. their mail as secure as possible, they will
We have introduced and communicated need to bring along the card we left and a
temporary changes to operational form of ID in the name of the person the item
processes. They include staggered meal is addressed to.
breaks, cancellation of WTLLs and changes
to doorstep deliveries as illustrated below. In line with guidance from the UK's Chief
We have reminded colleagues to do all they Medical Officer and public health authorities,
can to follow the PHE guidance. More we are advising colleagues that good hand
guidance will follow very soon. hygiene is the first and most important line of
defence. We have taken a number of
In order to protect further both our people measures and provided preventative
and customers, we are temporarily not guidance to our colleagues. This includes
handing over our hand-held devices to promoting regular hand washing with soap
customers to capture signatures. Postmen and water. We have good supplies of soap
and postwomen will instead log the name of and paper towels. We are also providing
the person accepting the item, and can sign disposable latex gloves, available on
on their behalf. This will apply to all request. We are keeping colleagues
deliveries that require a signature. informed through notices, daily huddles and
Additionally, for all customers (including internal TV updates.
those who are self-isolating) where we need
to deliver any parcel that won’t fit through “The hand soap that we provide is effective
their letterbox, we will place their item at for hand washing and good hand hygiene in
their door. Having knocked on the door, we line with the guidance from public health
will then step aside to a safe distance while authorities. It is also possible to use sanitiser
they retrieve their item. This will ensure the or gel. However, there are long lead times
item is delivered securely rather than being for these products. We are trying to get it.
left outside. But, so is everyone else.
“If they are unable to come to the door at all We continue to act on public health authority
we will issue a ‘Something for You’ card, advice which is updated daily. In the
advising of other ways they can arrange to meantime we share regular updates and
get their item. For example, by getting a information with colleagues. We have also
friend or family member to collect the parcel adopted enhanced disinfectant cleaning of
© 2020 - ipc.be 17communal areas in all Royal Mail sites on a complements the highly publicised guidance
daily basis. We are monitoring the situation from public health authorities for people to
closely. wash their hands more often than usual
using soap and hot water.
“Public health authorities have advised
people receiving parcels are not at risk of “These actions form part of a package of
contracting coronavirus. From experience measures being taken by Royal Mail to
with other coronaviruses, we know that protect both its customers and its
these types of viruses don’t survive long on colleagues”.
objects, such as letters or parcels. This
Source: Royal Mail
© 2020 - ipc.be 18Austrian Post FY 2019
12-03-2020
Austrian Post has achieved a very satisfactory business development in 2019 despite
challenging conditions. Group revenue increased by 3.2 % to EUR 2,021.6m. Strong growth
in the Parcel & Logistics Division has sufficiently offset the 0.8 % decline in the Mail &
Branch Network Division.
Logistics Centre Lower Austria in
The mail business continues to face the Hagenbrunn. Capacities will be increased in
ongoing substitutional of traditional letter 2020 further to the start-up of the Parcel
mail by electronic forms of communications. Logistics Centre Styria in Kalsdorf and the
Similar to addressed direct mail volumes, Thalgau/Salzburg Delivery Base. In addition
letter mail is subject to a structural decline to this capacity expansion drive, the top
and is negatively impacted by the priority for 2020 is the development of
uncertainty related to the General Data Austrian Post’s new financial services
Protection Regulation. Positive revenue business through the Post subsidiary
effects were achieved further to the new bank99. “Starting in April 2020, financial
product and postage rate model as well as services will be offered both online and at
due to special mailings and elections in the physical outlets via Austrian Post’s network
course of 2019. of own branch offices and postal partners”,
adds Pölzl.
The Parcel & Logistics Division achieved
revenue increases in Austria (+15.9 %) as In terms of earnings, Austrian Post achieved
well as in the subsidiaries of South East and a good performance in 2019. EBITDA
Eastern Europe (+8.7 %). The national and improved by 4.3 % to EUR 318.7m, whereas
international parcel market is characterised the reported EBIT of EUR 200.6m was 4.9 %
by market growth driven by the expansion of below the prior-year level due to one-off
private online shopping and is impacted by effects such as special provisions for data
ongoing competitive intensity and price protection.
pressure. “The partnership between Austrian Earnings per share totalled EUR 2.17 in
Post and Deutsche Post DHL Group in 2019, compared to EUR 2.13 in the previous
Austria launched on 1 August 2019 has year. On the basis of the good earnings,
started off very well. From a logistics strong cash flow and solid balance sheet, a
perspective, Austrian Post has effectively proposal will be made to the Annual General
managed the major challenge of coping with Meeting scheduled for 16 April 2020 to
increased daily delivery and transport approve the payout of a stable dividend of
volumes since then”, says CEO Georg Pölzl. EUR 2.08 per share.
An important milestone in the growth-related Various initiatives are also planned for 2020
expansion of sorting capacities in 2019 was to offset adverse trends in the postal market
the operational launch of the new Parcel and help Austrian Post generate a stable or
© 2020 - ipc.be 19slightly higher revenue. Achieving the at least EUR 40m are expected in 2020 and defined objectives for Austrian Post’s letter 2021 in connection with the development of mail, direct mail and parcel operations as a new financial services offering. Positive well as for the branch network and financial earnings contributions from the financial services is an important prerequisite in this services business are expected from 2023. regard. In terms of earnings, stability and predictability are also important targets of “The basis for our quality leadership are the Austrian Post. In 2019, the reported EBIT of more than 20,300 employees who work EUR 200.6m was below the comparable tirelessly day in and day out, and they number for 2018 primarily due to one-off deserve our sincere thanks. Together we will effects. However, operating earnings in 2019 succeed in remaining the preferred partner were slightly above the EUR 211m for 2018. for our customers”, concludes CEO Georg Subject to a stable economic environment in Pölzl. Austria, this stability is also targeted for 2020. Moreover, altogether start-up costs of Source: Austrian Post © 2020 - ipc.be 20
UPS To Test Gaussin Autonomous-Enabled EV’s To Move
Trailers At Its London Hub
11-03-2020
UPS (NYSE:UPS) on Wednesday said it has begun testing the suitability and durability of
Gaussin electric vehicles, which also have autonomous driving capability, to move
semi-trailers and containers on the grounds of UPS’s advanced-technology London Hub .
“Testing these electric and autonomous-
During the initial phase of the test, UPS will capable shifters is part of UPS’s
operate the vehicles – known in the logistics transformation strategy, which is enabled by
industry as “shifters” – with drivers in the technology and innovation,” said Carlton
cabs to evaluate vehicle operations and the Rose, UPS president of global fleet
efficiencies they generate. Later this year, maintenance and engineering. “We continue
UPS will progress to the next phase of to pursue and deploy the latest vehicle
operation, initiating autonomous driving technology that has the potential to enhance
operations. our operational efficiency, while taking an
evolving approach in implementing
“These tests are part of a major UPS effort to autonomous vehicle technologies.”
integrate electric vehicles throughout our
global network. Gaussin’s shifters will help Gaussin and UPS Engineering teams have
cut our fuel costs and reduce emissions,” been in close collaboration since 2018 to
said Juan Perez, UPS chief information and co-develop a versatile, upgradable and
engineering officer. “We’re also eager to test competitive electric shifter vehicle. The
the shifters in autonomous driving mode. Gaussin shifter UPS is testing in London can
This is a great opportunity for us to evaluate move trailers, semi-trailers and containers in
technologies on our own property.” both manual and autonomous mode.
Gaussin electric vehicles have zero tailpipe “This collaboration with UPS brought
emissions and include novel battery-swap valuable insights to Gaussin engineering
technology, which enables the shifters to be teams, and we are pleased to see the
operated day and night, as the discharged vehicle in live operations,” said Christophe
battery pack is immediately replaced by a Gaussin, Gaussin chief executive officer.
fully charged one. Additionally, the vehicles “Our shifters will save maintenance and
will have numerous cameras, sensors and energy costs. Our unique battery swap
sophisticated algorithms to improve safety. system will allow continuous operations and
These technologies will continue to create will contribute to UPS’s operational
efficiencies and improve safety in UPS efficiency and productivity increases.”
operations.
Source: UPS
© 2020 - ipc.be 21PostNord Annual and Sustainability Report 2019
11-03-2020
PostNord’s Annual and Sustainability Report for 2019 is published today in Swedish, English
and Danish at http://www.postnord.com/annualreport2019. The Sustainability Report, which
forms part of the Annual Report, has been drawn up in accordance with the Swedish Annual
Accounts Act and GRI Standards.
Source: PostNord
Read the full report here.
© 2020 - ipc.be 22Home Delivery World Europe is postponed 11-03-2020 Source: https://www.cep-research.com/news/home-delivery-world-europe-is-postponed © 2020 - ipc.be 23
UPS Board Appoints Carol Tomé As CEO; David Abney To Be
Executive Chairman
12-03-2020
The UPS (NYSE:UPS) Board of Directors today announced it has named Carol Tomé as
UPS Chief Executive Officer, effective June 1. David Abney, the current Chairman and Chief
Executive Officer, will remain in his role until June 1 when he will become Executive
Chairman of the Board. He will retire from the UPS Board on September 30. In order to
ensure a smooth transition and successful peak season, Abney will remain as a special
consultant through the end of 2020 and then retire after 46 years of UPS service. On
September 30, William Johnson, UPS Lead Independent Director, will assume the role of
Non-Executive Chairman.
“After a rigorous selection process involving proud to have worked with UPSers to prepare
both internal and external candidates, Carol this great company for its next 100 years. I
was the clear choice,” said Johnson, who also am confident in the UPS management team
serves as Chair of the UPS Nominating and and their capabilities to execute our
Corporate Governance Committee and is a strategies in the future. This is the right time
member of the Executive Committee. for me to pass the baton. I am extremely
pleased for Carol and know she is the best
“Carol is one of the most respected and choice to lead the company. She understands
talented leaders in Corporate America and UPS’s culture and values, is a strategic leader
has a proven track record of driving growth at and possesses a customer-first mindset.”
a global organization, maximizing
shareholder value, developing talent and “I look forward to working with and further
successfully executing against strategic developing the talented management team
priorities,” said Johnson. “As a member of the and the company’s 495,000 employees to
Board and Chair of the Audit Committee, deliver for our customers and shareowners,”
Carol has in-depth knowledge of UPS’s Carol Tomé said. “David has led a remarkable
business, strategy and people, and is the right transformation at UPS and I plan to build on
executive to lead the company at this his success. UPS’s rich culture and
important time in its transformation.” commitment to its values will guide us as we
continue to lead the industry and build on the
Johnson continued, “We congratulate David company’s already strong foundation.”
on a truly exceptional career at UPS. He has
undertaken bold actions to place UPS at the Carol Tomé becomes the 12th chief executive
forefront of the transportation industry and officer in the 113-year history of UPS. She has
position its global network and people to been a member of the UPS Board of Directors
capitalize on emerging trends that will carry since 2003 and serves as Chairperson of the
the company well into the future.” Audit Committee. Tomé is the former
Executive Vice President and Chief Financial
“UPS has been one of my life’s passions and Officer of The Home Depot, the largest home
through UPS I have been able to live the improvement retailer in the U.S. with 2,300
American dream,” said David Abney. “I am stores and 400,000 employees. Her
© 2020 - ipc.be 24responsibilities included corporate strategy, created UPS Flight Forward and obtained the
finance and business development. During FAA’s first full approval to operate a drone
her 18-year tenure as CFO, she is credited airline;
with helping to deliver a 450 percent increase shifted the composition of the Board and
in The Home Depot’s shareholder value. management team to increase the
company’s diversity.
Abney was appointed CEO in 2014 and as Abney previously served as Chief Operating
Chairman in 2016. Under his leadership, UPS Officer since 2007, overseeing logistics,
has: sustainability, engineering and all facets of
the UPS transportation network. Before
increased revenue by 27%, increased serving as COO, he was President of UPS
adjusted net income by nearly 50% and International, leading the company's strategic
raised adjusted earnings per share by nearly initiative to increase its global logistics
60%; capabilities. During his career, he was also
returned over $29 billion to shareholders involved in a number of global acquisitions
through dividends and share repurchases; that included Coyote, Marken, the Fritz
implemented a multi-year transformation Companies, Sonic Air, Stolica, Lynx Express,
program that established strategic growth and Sino-Trans in China. He began his UPS
priorities and significantly improved U.S. career in 1974 as a package handler in a
operating leverage in 2019; small facility in Greenwood, Mississippi, while
significantly expanded global network attending Delta State University.
capacity, enabling over 32 million package
deliveries per day during the 2019 peak Source: UPS
season;
© 2020 - ipc.be 25bpost launches new environmentally friendly return service in association with bol.com 12-03-2020 bpost has taken another step to strengthen its position on the parcel market and continue to meet the evolving needs of its customers. Beginning early March, bol.com Select customers in Flanders and Brussels can have their returns picked up by bpost in the evening, as part of bpost’s regular rounds. This week bpost launches a new service to Sustainable service complement its evening and same-day bol.com’s Select customers no longer need delivery offerings, helping the company to hop in their cars to drive to a drop-off tighten its ties with customers. As part of the point, making this the environmentally new pilot project, bol.com’s premium Select friendly option. That’s because returns are customers can opt to have their returns picked up during a pre-existing round. The picked up by bpost. The new pick-up service first of its kind in Belgium, the service is is integrated into bpost’s regular evening available in Flanders and Brussels, the two rounds between 6pm and 10pm Monday to regions currently served by bol.com. Friday. This raises the efficiency of bpost rounds by increasing the post volume per Source: bpost journey. © 2020 - ipc.be 26
New Certificate of Excellence for Miami Sorting Centre
12-03-2020
The Miami International Sorting Centre passed a successful assessment and received a
Certificate of Excellence in recognition of the management and staff working in an
international site that provides an excellent service quality through engagement and efficient
processes.
Exchange are scheduled for assessment
The IPC Certification of Excellence in the between now and 2023. The coming months
Management and Processing of will see additional assessments in Denmark,
International Priority Products is an Norway and Hungary.
independent review process that
encourages postal operators to strive for More information about the IPC Certificates
excellence. Other USPS Offices of of Excellence can be found here.
© 2020 - ipc.be 27New Zealand Post changes delivery process in response to
Covid-19
16-03-2020
The company is making a temporary change to how it delivers parcels to enhance the safety
of its people and to ensure NZ Post continues to offer an essential service, delivering what
Kiwis care about.
Pace and Rural Delivery) will knock on the
NZ Post CEO David Walsh says keeping NZ door as usual and step back two metres (or
Post people safe, and communities as far back as safe). They will wait for the
connected through delivery services are occupant to come to the door and greet
paramount during the Covid-19 situation. them as usual. They will then ask for the
recipient's name and leave the parcel in a
“While the overall risk of transmission of any sensible place for the customer to pick up
virus is very low in our day to day business when the driver leaves. If no one comes to
operations, it’s the right thing to do to limit the door and there is no Parcel Leave
close physical contact with others during this service in place, they will follow the standard
time. This is consistent with the process which is to leave a card and return
Government’s advice,” David Walsh says. the item to depot.
“NZ Post plays a special role in New Delivery of Non-Signature Required Product
Zealand, providing an essential service and NZ Post couriers will knock on the door as
maintaining connections within our usual and step back two metres (or as far
communities during this time of uncertainty. back as safe). They will wait for the occupant
The changes to delivery will help maintain to come to the door and greet them as usual.
our excellent service performance which is If no one comes to the door they will follow
important given more people might choose the standard process which is to leave the
to get essential items delivered to their item in a safe place or card it and return to
homes in the coming weeks.” depot if no safe place.
The changes come into effect from today For other services, NZ Post will be working
and will be reviewed regularly. Mail delivery to minimise physical contact as much as
will continue as normal. possible while ensuring its usual quality
customer service.
Delivery of Signature Required Product
NZ Post couriers (including CourierPost, Source: New Zealand Post
© 2020 - ipc.be 28Australia Post remains fully operational
22-03-2020
Australia Post today reiterated it remains fully operational across Australia during
government restrictions on non-essential activity.
are also able to get their parcel delivered to
Posties, delivery drivers and Post Offices will a free 24/7 Parcel Locker, with more than
continue to operate. To date, there are no 400 locations available.
confirmed cases in the Australian workforce
of more than 80,000 people. Action has been taken to protect the health
and safety of the workforce and customers in
Customers can be assured they will continue relation to the spread of coronavirus, in line
to be able to send and receive parcels and with Australian government regulations.
mail, pay bills and use Bank@Post during
this time. For the latest information on the action
Australia Post is taking to protect the health
Australia Post operates more than 4,000 and safety of its people and customers in
Post Offices and 220 delivery facilities relation to coronavirus, visit
across the country and has a large presence https://auspost.com.au/about-us/news-
in regional and remote Australia, as well as media/important-updates/coronavirus
access to the largest and most
comprehensive dedicated air and road Source: Australia Post
freighter network in Australia. Customers
© 2020 - ipc.be 29FedEx Statement on Coronavirus
20-03-2020
FedEx is adhering to all regulations and guidelines from government authorities related to
containment of COVID-19. As an essential service, we continue to operate to and from
impacted areas as local conditions and restrictions allow, and are taking recommended
precautions in terms of team member and customer health and safety.
also encouraging our team members to take
The safety and well-being of our 475,000 any signs of illness seriously and seek
team members is our top priority, as they medical attention as needed.
continue to deliver critical goods to support
communities across the globe. We Work and travel restrictions may affect
appreciate our frontline team members and shipments inbound and outbound to and
their unwavering commitment to deliver for from impacted areas, as well as shipments
our customers through this global crisis. We moving within those areas. Customers can
are closely monitoring guidance by the visit fedex.com or tnt.com to check the
World Health Organization and other public status of their shipments.
health organizations, and taking proper
health precautions where warranted. We are Source: FedEx
© 2020 - ipc.be 30FedEx Statement on Shelter in Place Orders
20-03-2020
Transportation service providers and shipping/postal operators have been widely recognized
as essential businesses and critical infrastructure industries with exemptions from current
state and local orders to shelter in place.
services to support communities across the
Our FedEx Office retail locations are also globe. FedEx is adhering to all regulations
providing vital access points to our global and guidelines from government authorities
network, hold locations for redirected related to containment of COVID-19. As an
shipments and urgent printing support for essential service, we continue to operate to
government agencies and customers. and from impacted areas as local conditions
Limitations may apply where local or state and restrictions allow, and are taking
COVID-19 orders preclude such services. recommended precautions in terms of team
member and customer health and safety.
The safety and well-being of our 475,000
team members is our top priority as they Source: FedEx
continue to deliver critical goods and
© 2020 - ipc.be 31Final agreement on mail deliverer CLA
20-03-2020
PostNL and the trade unions Bond van Post Personeel (BVPP) and CNV Publieke Diensten
have reached a final agreement on a new collective labour agreement for mail deliverers
following consent from their members. The members of FNV Publiek Belang did not agree
with the outcome of the collective bargaining consultation. The two trade unions that have
agreed, represent sufficient employees to conclude new CLA’s. This CLA applies to
approximately 20,000 PostNL deliverers.
30 September 2021. During this period, the
Duration and salary increase salaries of mail deliverers will be increased
in 6 steps by a total of 6.5 percent.
The new collective labour agreement will
apply retroactively from 1 October 2019 to Source: PostNL
© 2020 - ipc.be 32IPC publishes the UNEX™ CEN module results for 2019
16-03-2020
The IPC UNEX™ 2019 CEN module results unveiled today show that over 50% of
international priority and first-class letter mail within Europe was delivered within two days of
posting, 77.5% within three days and 93.9% within five days. Average delivery time was 2.9
days. These results cover a total of 32 countries: the 28 EU Member States together with
Iceland, Norway, Serbia and Switzerland.
Identification (RFID) tags, which are
The UNEX™ results published today are recorded by the RFID readers as it passes
from the UNEX™ CEN measurement, which through the postal facilities.
is conducted independently by the external
research firm Quotas in Hamburg, Germany. -END-
An external audit by Mieloo & Alexander
(based in Hoofddorp, the Netherlands) has About International Post Corporation
proven this module to be compliant with the International Post Corporation (IPC) is the
CEN EN 13850:2012 standard for leading service provider of the global postal
measurement of the transit time of industry that provides leadership by driving
end-to-end postal services for single piece service quality, interoperability and
priority mail and first-class mail. business-critical intelligence to support posts
in defending existing business and
The results for 2019 from the UNEX™ CEN expanding into new growth areas. It is a
module are based on a total of 80,000 test cooperative association of 25 member postal
letters sent and received by 900 volunteers operators in Asia Pacific, Europe and North
spread within 32 countries, participating in America. IPC’s solutions and services are
the measurement. Overall, 816 country- used by over 180 posts worldwide. Since
to-country flows were measured. The IPC’s 1989 IPC has set standards for upgrading
UNEX™ mail monitoring system measures quality and service performance and
quality of service performance for developed technological solutions that help
end-to-end cross-border priority letter mail. members enhance service for international
The measured transit times cover the whole letters, packets and parcels. IPC engages in
process from posting in the origin country to industry research, creates business-critical
delivery to the final addressee in the intelligence, provides a range of platforms
destination country, including the time for and programmes for member post CEOs
collection, sorting and transportation. These and senior management to exchange best
test letters are representative of real mail in practices and discuss strategy. IPC also
terms of mail formats, induction and franking manages the system for incentive-based
methods, delivery methods and payments between postal operators.
geographical spread within each of the
measured European countries. About half of For further information, please contact:
the test letters contained Radio Frequency Eva Wouters
Communications manager, PR and media
© 2020 - ipc.be 33relations The UNEX™ results 2019 brochure is International Post Corporation available here. +32 2 724 71 91 eva.wouters@ipc.be More information about UNEX™ © 2020 - ipc.be 34
PostNL provides update on the Annual General Meeting of
Shareholders 2020
19-03-2020
In light of the evolving coronavirus outbreak, PostNL is providing an update on its upcoming
Annual Meeting of Shareholders (AGM), scheduled to be held on 14 April 2020 in The
Hague, in the Netherlands.
To mitigate potential health risks, PostNL Supervisory Board and Board of Management
kindly makes the unusual request to its present during the meeting will not be
shareholders not to attend the meeting in available for social interaction other than at
person, and to make use of the option to the AGM itself. We are monitoring the
exercise their voting rights by way of situation, and are bound by any further
electronic or written proxy. PostNL has measures imposed by the Dutch government.
extended the possibility to grant a written or
electronic proxy. Proxy forms and/or the Questions by shareholders
electronic proxy must be received at the PostNL is inviting shareholders to submit any
latest by Sunday 12 April 2020 at 17:00 CET. questions in relation to the agenda items
Please note that your intermediary might prior to the meeting, and have therefore
stipulate a different deadline. Shareholders extended the possibility for submitting
are referred to PostNL’s original convocation questions. These questions shall be
for more details on how to exercise their addressed and discussed jointly during the
voting rights. In order to enable shareholder meeting. Shareholders are invited to address
viewing, the AGM will be made public via any such questions to the Corporate
video webcasting. Secretary, Mr. E.H. de Wit, at the offices of
PostNL (Prinses Beatrixlaan 23, 2595 AK The
Unfortunately, PostNL considers it necessary Hague, the Netherlands) or by e-mail at
to cancel all social gatherings surrounding the ewout.de.wit@postnl.nl by Monday 13 April
meeting, and will not be providing lunch or a 2020 at 09:00 CET at the latest.
post-meeting reception. Given the measures
imposed by the Dutch government, is has PostNL advises people to regularly check its
been decided that only a limited number of website for any further updates.
members of the Supervisory Board may
physically attend. The members of the Source: PostNL
© 2020 - ipc.be 35You can also read
