University staff experience of digitally-enabled learning during Covid-19 - March 2021 - Wonkhe

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University staff
experience of digitally-
enabled learning during
Covid-19
March 2021
Contents
01 ABOUT THE SURVEY AND RESPONDENTS

02 EXPERIENCE OF TEACHING STAFF

03 EXPERIENCE OF STAFF SUPPORTING TEACHING

04 WHAT IS WORKING AND BARRIERS TO THINGS WORKING WELL

05 PRIORITIES FOR AFTER THE PANDEMIC

WONKHE | MARCH 2021
About the
survey and
respondents

WONKHE | FEBRUARY 2021
Survey and demographics
The survey was open January-February 2021.

630 people responded

90.7 in England; 6% in Scotland; 2.5% in Wales; and 0.8% in Northern Ireland

41.4% pre-92 institution; 47.9% modern institution; 4.4.% specialist institution; 3.3% independent
provider; 3.3% FE college

4.7% senior manager; 17.2% senior academic; 24% middle manager; 49.8% intermediate; 3.6%
early career

19.7% medical and health sciences; 8.5% STEM; 34.4% social sciences; 8.4% humanities; 7.6%
creative and performing arts; 19.6% learning and teaching professional

Since the start of the Covid-19 pandemic I mostly undertook the following:

Teaching, supporting or advising students including through digitally-enabled means: 66.3%
(n=418)

Supporting delivery of digitally-enabled, online and blended teaching and learning (eg through
strategy, policy, operations, provision of CPD, technological support): 33.7% (n=212)

WONKHE | MARCH 2021                                                                                  4
Before the Covid-19 pandemic how would you describe the digital
learning and teaching provision for students at your institution?

    70

    60

    50

%
    40
                                                               Teaching staff

    30                                                         Staff supporting teaching

    20

    10

    0
         Not developed   Somewhat developed   Well developed
Experience
of teaching
staff

WONKHE | MARCH 2021
How would you rate your proficiency in digitally-enabled teaching and
learning before the Covid-19 pandemic?

                   5.1%
                          12%             1= not at all proficient

     1
                                          5= highly proficient
             18%
     2

     3
                                34.6%
     4

     5

               30.3%
How, if at all, did the course(s) you taught change to make the
curriculum suitable for online and blended delivery of teaching and
learning during Covid-19?
    90

    80

    70

    60
%
    50

    40

    30

    20

    10

    0
           Changes to course Changes to provision         Changes to       Changes to   Changes to formative   Other   None of the above
            structure eg the    of learning resources curriculum content   assessment    assignments and/or
          format of scheduled                                                            how students were
         contact time, deferral                                                            guided to spend
           or replacement of                                                             independent study
         practical elements of                                                                  time
               the course
What have been the most significant sources of advice and support
throughout your time teaching during Covid-19?
    80

    70

    60

    50

%   40

    30

    20

    10

    0
         Informal advice Formal line     Expert advice      Access to       Resources,       Resources,      Advice from, or    Other   None of the
              from       management from a member          training or      guidance or     guidance or       collaboration               above
           colleagues,    support or     of professional professional         toolkits        toolkits            with an
           family, and   mentoring by a staff at your development in published by published by an                individual
             friends    senior colleague institution (eg your institution your institution    external         outside your
                                             learning                                      organisation or    institution (eg
                                          technologist)                                      individual      learning design
                                                                                                                consultant)
Were there particular areas where you would have welcomed
additional advice or support?
    80

    70

    60

    50

%   40

    30

    20

    10

    0
              Rethinking        Confidence in        Designing online   Developing a sense Effective use of       Responding to      Other (please   None of the above
         curriculum content delivering online          assessment         of community     specific platforms   student queries or     specify)
          for online delivery content/facilitating                       among students       or devices            problems
                              online engagement
To what extent has your experience of teaching during the Covid-19
    pandemic affected…

Your confidence in the usefulness of digital technologies in supporting high
                      quality learning and teaching

   Your willingness to experiment with digital technologies in learning and
                                 teaching

    Your awareness of the range of digital technologies available and their
                     potential in teaching and learning

     Your proficiency in using digital technologies in learning and teaching

                                                                               0%     10%   20%        30%   40%   50%   60%   70%   80%   90%   100%
                                                                  More         Less   About the same
To what extent do you agree with the following statements?

 Covid-19 will increase student expectations of digitally enabled teaching and learning
                               provision in the long term

  I am satisfied with the level of support I have received from my institution to deliver
                                  teaching during Covid-19

I have adapted my approach to teaching and learning in response to student feedback
                                 during Covid-19

     It has been a real struggle to manage my teaching responsibilities alongside other
                                       commitments

I have been able to maintain an adequate level of connection and communication with
                     my students while teaching during Covid-19

   The students I have taught have mostly responded positively to online and blended
                                learning during Covid-19

                                                                                            0%       10%       20%   30%   40%   50%   60%   70%   80%   90%   100%
                                                                                     5      4    3   2     1

   5= strongly agree
   1 = strongly disagree
Experience
of staff
supporting
teaching

WONKHE | MARCH 2021
What institution-wide changes were implemented to enable delivery
of online or blended learning during Covid-19?
    100
    90
    80
    70
    60

    50
    40
%
    30
    20
     10
     0
           Changes to    Additional    Published    Widespread Changes in Investment in       Investment in Investment in Investment in   Other   None of the
          learning and opportunities     advice,    changes to scope or scale    new or           new or      additional      external              above
             teaching       for      resources or      course    of academic expanded use     expanded use hardware          advice or
            policies or professional   toolkits to structures eg   support    of electronic      of digital    and/or      support with
           regulations development      support     changes to provision for    learning       technology      devices       updating
                          for staff   updating of   amount of      students    resources      platforms (eg                    course
                                         course      scheduled                                 virtual labs)                  content
                                        content    contact time;                                                               and/or
                                         and/or       deferred                                                               structure
                                       structure      practical
                                                      elements
To what extent, in your view, has the experience of learning and
  teaching during Covid-19 affected…

  Your institution’s ambitions for further developing digitally-enabled learning and
                         teaching once the pandemic is over

Your institutional openness to experimentation with digital technologies in learning
                                   and teaching

      The awareness of staff in your institution of the range of digital technologies
                available and their potential in teaching and learning

  The proficiency of staff in your institution in using digital technologies in learning
                                      and teaching

                                                                                           0%     10%    20%     30%   40%   50%   60%   70%   80%   90%   100%
                                                                            More      Less      About the same
To what extent do you agree with the following statements?

 Covid-19 will increase student expectations of digitally enabled teaching and
                      learning provision in the long term

 I am confident that we have sufficient skills and expertise in digitally-enabled
    learning and teaching within the institution to prepare us for the future

  It has been a real struggle to manage the demands of supporting online and
blended teaching and learning alongside my other commitments during Covid-
                                       19

      There is generally good collaborative working between academic and
   professional staff on enhancing digitally-enabled learning at my institution.

The teaching staff at my institution have mostly responded positively to online
                     and blended learning during Covid-19

The students at my institution have mostly responded positively to online and
                      blended learning during Covid-19

                                                                                    0%       10%       20%   30%   40%   50%   60%   70%   80%   90%   100%
                                                                            5      4     3   2     1
What is working
well and what
are the barriers?

WONKHE | MARCH 2021
What is working well, or better than expected?
Student engagement: improved attendance and participation; students taking more ownership;
independent work; more engagement with optional content; peer and small group learning.

Pedagogy: more diverse activity; more formative assessment and fewer exams; flipped activity;
larger bank of learning resources; more thought put into curriculum design; opportunities for guest
speakers.

Technology: recorded lectures; interactive platforms with breakouts; chat function; delivering to
large groups; use of technology as communication platform; pace at which content produced and
published.

Student access: access to resources, flexible working at own pace; different ways of communicating
with students; 121 meetings improve relationships.

Working culture: flexible; collaborative; better meeting attendance; less presenteeism; more trust
of academics; innovation/freedom to experiment.

WONKHE | MARCH 2021
What has been the biggest challenge or barrier
to making things work?
Student engagement: students logging in but not doing the work; developing group cohesion; creating a student community;
getting interaction in sessions; student confidence with technology; student wellbeing.

Time: the additional time taken for creating and adapting content for digital learning environment; impact on workload.

Meeting student expectations: student scepticism of technology and online learning; greater expectation of 121 support.

Inclusion: the digital divide; lack of financial support for struggling students; increased pastoral load; inclusion of diverse
students (eg providing captioning for lectures)

Technology issues: connectivity; lack of right kit; not enough choice of tools; lack of tech; too many platforms - digital noise;
VLE doesn’t support interaction; bad underlying digital infrastructure; platforms not designed for teaching

Wellbeing: isolation, lack of time with colleagues; loss of motivation; digital fatigue; homeschooling/childcare; lack of clarity
and information from government and regulators; coping with speed of change

Lack of institutional support: siloed working; poor communications from leadership; lack of technical support; lack of
investment; lack of training; lack of flexibility with timetabling and policies; not mitigating impact of increased teaching
efforts; too many meetings.

 WONKHE | MARCH 2021                                                                                                                19
Priorities for
after the
pandemic

WONKHE | MARCH 2021
Once the pandemic is over, which of the following are your top
three priorities for using technology to enhance students’
learning?
    90
    80
    70
    60
    50
%
    40
    30
    20
    10
    0
           It should foster a   It should enable    It should give me a  It should help me    It should help me   It should improve     Other
         sense of community     richer and more     better insight into build connection and      save time in        inclusion for
            among learning       diverse source          students’        rapport with the       managing my    students with diverse
                 groups           material to be   engagement, abilities students I teach    teaching workload backgrounds and life
                                 integrated into     and performance                                                  experiences
                                     courses
                                                          Teaching staff     Staff supporting teaching
Your one great hope for learning and teaching
post-Covid
Blended learning that embraces “the best of both”: for diversity and inclusion; community building; flexibility for
students and staff; widening access; more sustainable; wider range of tools to engage students; push mundane elements to
digital; blended for interaction; responsive to student needs.

Modernising pedagogy: fewer lectures and more small group teaching; more authentic assessment/ditch exams; more
rounded and effective online community; more student engagement; more active learning; more individualised approach;
more staff-student community interaction; more online learning materials; better facilitation of collaboration; no more
death by powerpoint; more imaginative delivery.

But…

This is by no means universal - significant numbers long for a return to the classroom, and to live lectures.

Respondents want the demands on staff to be acknowledged and academic workload reform to facilitate a blended future
- some worry that embracing blended could be seen as an opportunity for cost-cutting.

They also want freedom and flexibility to innovate, and for university managers to display faith in programme leaders.

 WONKHE | MARCH 2021                                                                                                       22
Thank you
Contacts
Debbie McVitty, Wonkhe | debbie@wonkhe.com
Philippa Hardman, Aula | philippa.hardman@aula.education
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