Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021

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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
Update on Common Platform
for defence professionals

Friday 24 September 2021

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September 2021
Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
What is Common Platform?
•   A new online, end-to-end case management system.
•   It acts as a central hub enabling HMCTS, the judiciary, justice
    partners and professional users (including defence professionals)
    to access, share and process all relevant information about a case.
•   Provides secure access to the most up-to date case information
    available.

Delivery in 2 phases
• Phase 1 now running: cases processed on Common Platform from start
  to finish through Magistrates’ court to Crown court; replaces Libra, Court
  Store and Xhibit.
• Phase 2 to come: additional enhanced functionality; one single joined up
  system; Non-Police Prosecutors will be onboarded; replaces Digital Case
  System (DCS).
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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
Impact of phase 1
Creates a single national system, introduces national processes across both jurisdictions.
Magistrates’ court                            Crown court
• New cases will be initiated, managed,       • New cases will be managed, progressed
  progressed and resulted on Common             and resulted on Common Platform -
  Platform.                                     replaces Xhibit.
• Replaces Libra and Court Store as           • Limited or no change for some users as
  main document store.                          DCS remains main document store.
• Service centres support pre- and post-      • Removes the need to input magistrates'
  hearing administration for Common             court case details when a case is sent or
  Platform cases.                               committed.
• Dual processing during transition period.   • Dual processing during transition period.
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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
Where are we now?
• Between September 2020 and May 2021, we introduced Common Platform into 7 early
  adopter sites to support criminal cases in magistrates’ and Crown courts.
• National rollout of Common Platform started in March 2021 in the Midlands.
• Common Platform is now live in 101 courts (69 magistrates’ courts and 32 Crown court
  locations). This means that 44% of all criminal courts are now managing cases on
  Common Platform.
• Our service centres are providing back-office administration support for Common
  Platform cases and customer service for court users.
• We are finalising rollout plans, planning for all courts to be live on Common Platform by
  the end of March 2022.
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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
Local Implementation Teams (LITs)
What are they?
•   A tried and tested process to implement change involving a
    broad group of stakeholders.                                          Feedback
•   One of a number of forums - but with a local emphasis on
    delivery and improvement.
•   Readiness activities checked and support assessed.              LIT
One conversation
                                                                               Common
•   Involves all criminal justice system partner agencies, HMCTS,              Platform
    CPS, defence, police and judiciary.
•   Gives time and space to raise questions, gain information
    and contribute to the process.
•   Provides a forum to give feedback before and after go-live.
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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
How do I access Common Platform?
All Defence information can be found on GOV.UK
 • Search for “HMCTS Common Platform”.
 • The pages include a learning guide, videos and how to
   register your account, including terms and conditions for
   your organisations.
Ahead of coming to court for your first Common Platform case,
you must
 • Register for a Common Platform account.
 • Complete your account and security set-up and ensure
   you can login. This includes setting up the authentication
   app on your phone.
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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
What happens after I submit my registration?
•   We prioritise setting up accounts according to which courts
    are due to go live with Common Platform next.
                                                                            Sign          Bar          Circuit
                                                                           Posting       Council       Leads
•   We work with partners to communicate which courts are
    coming soon. We research duty solicitors' rotas, LAA provider
    information, court data and where legal professionals are
    based.                                                             HMCTS        Law           Weekly
                                                                       Bulletins   Society        Comms
•   We track every registration received. An initial auto response
    is sent. Once you are processed, we will notify you of the next
    steps.                                                                 Direct            Social
                                                                                                      Crimeline
                                                                           Mailing           Media

•   If you're working in a court that is already live and don’t have
    an account, let us know and we'll get you set up urgently.
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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
Defence registration – progress so far

            1020
        Organisations
       (145 Chambers)
                                                  Engaging    • The Defence Community
            7600+             Generated by 30
         Professionals     engagement campaigns   Providing   • Assurance for Governance
       (4117 Barristers)      across 7 regions
                                                  Securing    • Duty Solicitors for live courts
             101
           Courts
         Live/Ready

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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
How are Common Platform accounts managed?
• Each organisation needs at least one organisation administrator.

• This person will manage the organisation and its current users, new starters and leavers.

• They can manage organisation updates (change of address, etc) and edit current users
  (new mobile number, etc).

• Moving forward, they will be able to add new users and assign defined, role-based
  access.
• Users need to keep their accounts active and login at least once every 90 days.

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Update on Common Platform for defence professionals - Friday 24 September 2021 September 2021
What are the changes and expectations?
Magistrates’ court
   • Check-in to hearings (on the day, so the court and LAA are aware of attendance).
   • Search for a case / defendant.
   • Declare instruction and self-serve IDPC.
   • Get full case access known as Association / Disassociation (at the exclusion of others).
   • Access full case material for the defendant.
   • Upload case material / ‘Send to CPS’ functionality if required (e.g. PET form)
   • Can grant access to Common Platform case to others if required (e.g. instructed
      counsel).
Crown court
   • Check-in to hearings (on the day, so the court and LAA are aware of attendance).
   • DCS remains the focus of activities in phase 1 of the roll-out.
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Legal aid agency
Information transmits by computer link between Common Platform and the LAA.

Magistrates’ court                                             Crown court
•   LAA system now uses URN to enable efficient                •   When a case moves to the Crown court, LAA are notified.
    identification of Common Platform cases.                   •   As with the Magistrates’ court, decisions such as
•   When defence organisation ‘Associates’ with a case             transfers of solicitors flow through, as do legal aid
    (marking themselves ‘on the record’) there is cross-           decisions where those relate to Crown court cases.
    referencing done behind the scenes in Common Platform.     •   A new user interface at the LAA enables payment of
•   LAA find the case, make a legal aid decision and this is       legal aid fees for solicitors and barristers.
    transmitted back to Common Platform.                       •   This interface will also be used to inform payment of
•   If there are further updates to that legal aid decision        Central Funds claims.
    these are also transmitted too.                            •   Outcomes of Crown court cases transmit across to the
•   Common Platform notifies the LAA where there is a              LAA so that further decisions can be made on
    change of representation so that LAA can issue revised         Contributions at the end of the case.
    Representation order or update their system.
•   LAA are able to gain information for payment purposes.
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Defence observations and common issues
• Bookmark the correct URL / web address: https://prosecuting.cjscp.org.uk
• Do not use Internet Explorer web browser – it is not supported.
• Keep your account active – login at least once every 90 days and maintain your
  password.
• Bring your registered mobile phone to court.
• The court cells do not have wi-fi for HMPPS security reasons. After finding the case,
  download any documents you may need (e.g. IDPC) to a device to use in the cells.

GOV.UK defence pages have the ‘Defence learning guide v12’ which contains the latest
information on support available to you and who is the best team to help with any issues you
may have.
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Improvements to Common Platform
(in response to user feedback)

• Addition of ‘Send to CPS’ checkbox, so firms can automatically email a copy of case
  materials to CPS at the same time as uploading to Common Platform.
• Improved the format for notification emails to defence firms so it is easier to identify the
  defendant and case to which they refer.
• Added functionality so defence firm administrators can now add user roles and create
  accounts themselves on Common Platform, without the need for HMCTS support.
• Work in progress: we are investigating the possibilities to make accessing a case easier.
• Work in progress: designing a real-time Preparation for Effective Trial (PET) form.

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Improvements to learning material and process
(in response to user feedback)
Enhanced existing guidance               Produced new guidance around
• onboarding, registration and account   • troubleshooting and the support
  setup                                    available
• using Common Platform features and     • case material sections and their
  functionality                            contents
                                         • organisation administrators' guide
Work in progress                           for setting up Common Platform
• redesign of the GOV.UK defence           users
  pages to reorganise and simplify
  access to information
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Case material sections
Our guide lists the types of documents that are expected to be
found (and uploaded) in each section of the case material
Sections that allow for            Sections which generate a
‘Send to CPS’                      notification
                                   (to our service centres for something they may
•   Expert reports                 need to action)
•   Defence statement              •    Plea
•   Plea                           •    Applications
•   Case Management                •    General Correspondence
•   Applications
•   General Correspondence
•   Orders, Notices and Directions
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Questions?

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CJSCCbusinesschange@justice.gov.uk
Panel members

Marc de la Rue           John Butcher             Simon Massarella JP         Cathy Ayton              Richard Barnes
Crime Programme,         Crime Programme,         Magistrates’ court          Legal Aid Agency,        HMPPS, Head of Courts and
Business Product Owner   Business Product Owner   National Digital Lead       Head of CCMT & Change    Effective Proposal Framework

Andrew Dale-Dowd         Renu Bala                Jayson Lewis               Melanie Harding           John Rigg
CPS,                     CPS,                     HMCTS,                     Crime Programme,          Crime Programme,
Head of Change (Op’s)    Project Manager          Head of Legal Operations   Business Change Manager   Business Change Manager
                                                  (Wales)
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September 2021
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