US Customs and Border Protection Air and Marine Operations - Continued Life Cycle Support (LCS) for the In-Fill Radar and Tower - Amazon AWS
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US Customs and Border Protection
Air and Marine Operations
Continued Life Cycle Support (LCS) for the In-Fill
Radar and Tower
11 PROGRAM BACKGROUND
The Department of Homeland Security (DHS) / Customs and Border Protection (CBP) / Air and
Marine Operations (AMO) / Long Range Radar Joint Program Office (LRR JPO) is charged with
preserving the integrity of the DHS’s ground-based surveillance capability by ensuring a reliable
primary long range radar system and associated air navigation, surveillance, and communications
systems are maintained in order to provide airspace security throughout the continental US and
adjacent regions as required by National Security authorities.
In 2017, EFW, Inc. was awarded a contract to install a C-Speed Light Wave Radar (LWR) system
and erect a 50-foot tower for the antenna on a prepared site in Webb County, TX. Additionally,
the contract called for one year of Life Cycle Support (LCS) following government acceptance of
the completed system. EFW, Inc. provided a LCS Plan, which included the following elements:
a. Equipment and Tower Warranty
b. The maintenance of operational availability
c. Sparing
d. Obsolescence Management
e. 24/7 System Monitoring
f. Routine Maintenance
g. Engineering and system restoration in the event of a failure
A contract modification also provided for the installation of a Government Furnished Equipment
(GFE) router and support to connect to a Virtual Private Network (VPN) with the Air and Marine
Operations Surveillance System (AMOSS).
The contract was completed, and the government formally accepted the system from the contractor
January 19, 2018. The LCS period began on that date, and it is set to expire January 18, 2019.
2 SCOPE
The following service requirements to be included in this LCS contract:
a. Preventative maintenance
b. Corrective maintenance and system restoration
The contractor shall provide a Life Cycle Support Plan (LCSP) for the radar and tower system
installed by EFW, Inc. in 2018. The LCSP shall address the requirements stated under Section 3,
Specific Tasks.
23 APPLICABLE DOCUMENTS
3.1 IN-FILL RADAR INDENTURED BOM.XLS
4 SPECIFIC TASKS
4.1 PREVENTIVE MAINTENANCE
As part of the LCSP, the contractor shall include a preventative maintenance plan for COR
approval to include a general annual schedule, planned activities, and an estimate of all associated
costs. The preventative maintenance plan shall be updated and submitted to the COR at least 30
calendar days prior to the expected dates of travel.
4.2 CORRECTIVE MAINTENANCE
As required, the contractor shall do the following:
a. Upon identification or notification of a problem or suspected problem (not an outage) with
the radar, the contractor shall notify the COR via email. As soon as possible, develop and
deliver via email a corrective action plan to the COR for approval prior to implementing
corrective action. The corrective action plan shall be submitted electronically and include
the following (at a minimum):
1. A description of the problem
2. A list of possible causes (if applicable)
3. Estimated time to repair upon plan approval
4. A detailed estimate of total costs for travel (if required), parts, labor, and other
miscellaneous expenses
b. Upon identification or notification that the radar is down (not operating), the contractor
shall notify the COR via email and phone call with as much information as is available.
The contractor does not need to gain approval to begin troubleshooting and preparations to
restore the system but shall keep the COR updated as often as is practicable. The contractor
is authorized to make repairs without COR approval not to exceed $20,000. If repairs are
expected to exceed $20,000, the contractor shall provide a description of the problem,
estimated cost, and estimated time to repair for COR approval. The contractor shall return
the radar to service as soon as possible and after system restoration, provide to the COR
via email a description of the problem, actions taken, restoration time table, and a cost
breakdown.
c. Support for the Government Furnished Equipment (GFE) router, Virtual Private Network
(VPN), and Air and Marine Operations Surveillance System (AMOSS) connectivity as
required.
1. In the event the router needs to be replaced, the contractor shall notify the COR with the
relevant details, to include a cost estimate, and provide a replacement router as soon as
possible after approval.
34.3 IDENTIFICATION OF A REPORTING PROTOCOL
As part of the LCS plan, the contractor shall identify a reporting protocol for government
officials to report system outages or degradations to include:
a. Points of contact
b. Telephone numbers and email addresses
c. Terminology to be used to identify the radar
d. Responsibilities of contractor personnel with regards to response times, customer
notifications, expected plans of action, follow on preventative measures (if applicable),
follow up on resolution of the issue
4.4 LIFE CYCLE SUPPORT PLAN CHANGES
The contractor shall update the LCS plan as necessary to keep it current and accurate. Changes
shall be made as required but at least annually at the renewal of an option period.
4.5 CONNECTIONS (POWER AND DATA JUNCTION BOXES)
The contractor shall be responsible for connections up to the power and data junction boxes but
will not be responsible for the junction boxes installed on the site by Javelina Wind Energy, LLC.
4.6 UPDATE THE SYSTEM FOR NEW WIND TURBINES
The contractor shall provide support to the government to update the system for new wind turbines
upon a written government request.
4.7 SEMI-ANNUAL REVIEW
The contractor shall convene semi-annual review meetings. The first one shall be in conjunction
with the kick-off meeting, and upon execution of each option year shall be within thirty (30)
calendar days of award. The purpose is to ensure that all stakeholders are fully informed of the
activities and are provided an opportunity to engage with the contractor on a wide range of items
as identified below:
a. Outages or other issues
b. Action Items Status
c. Significant Activities and Accomplishments
d. Problems and Corrective Actions Taken
e. Major Projected Action Items
f. Projected Activities
g. Hardware degradation
h. Use of spare parts
i. Generator operating time and fuel remaining
j. Risks, opportunities , issues, Concerns
k. Staffing Summary
4l. Financial Data, including a funding summary, expenditure summary, hours expenditure
summary, expenditure projection, hours projection, and burn rate analysis
m. System performance summary
n. Additional items as mutually agreed
5. DELIVERABLES AND DELIVERY SCHEDULE
This section describes the products and tangible results expected from each task contained in the
previous sections, the date each deliverable is due, and the Government acceptance criteria. All
documentation is in contractor format.
The Contractor shall provide one electronic copy of all draft and final deliverable documents in
both editable (MS Office format) and non-editable (Adobe Acrobat .pdf format).
ITEM # TASK # DELIVERABLE (D) / DUE DATE ACCEPTANCE
MILESTONE (M) CRITERIA
1. Kick Off Meeting (M) Within 30 calendar Contractor and COR
- Ensure a common understanding days after contract agreement on date
- Discuss project objectives award and time
- Planned course of action/milestones
- Resolve differences
2. Slide Presentation (D) 7 calendar days COR approval
before the kick off
meeting
3. 4.1 Preventive Maintenance Plan (M) As needed COR approval of
plan and cost
estimate
4. 4.2 Corrective Action Report (D) As soon as COR
possible following acknowledgement
the correction of a
severe system
degradation or
outage
5. 2 Life Cycle Support Plan (D) 7 calendar days COR approval
prior to kickoff
meeting
6. 4.6 Update the System for New Wind As needed Letter of completion
Turbines with the number and
Lat/Long positions
of the added wind
turbines
7. 4.7 Semi-annual review using standard Within 30 calendar Contractor and COR
desktop video conferencing software days after the agreement on date
(i.e. GoToMeeting) (M) execution of an and time
option year and at
the contract mid-
point
8. 4.4 LCS Plan Updates (D) Within 30 calendar COR approval
days after
execution of an
option year
59. 4.7 Meeting Minutes (D) Within seven (7) COR Approval
calendar days after
the kick off
meeting and semi-
annual reviews
All deliverables produced as a result o f this SOW shall become the property of the
Government.
6. GOVERNMENT FURNISHED EQUIPMENT / INFORMATION AND PROPERTY
The only GFE is the router used to establish the VPN with the AMOSS. It is located in the radar
equipment cabinet on site.
6.1 Government Furnished Property
All work products produced within the scope of this SOW, whether completed or not, are the
property of the CBP. All CBP property must be delivered to CBP in accordance with this Statement
of Work or as requested by CBP.
7. PLACE OF PERFORMANCE
The place of performance will be at the Contractor facilities and the in-fill radar site, Webb County,
TX (27o 16′ 19.6″ N / 099o 02′ 34.7″ W) as required.
8. PERIOD OF PERFORMANCE
The estimated period of performance for this effort is:
Period Start Date End Date
Base Period 19 Jan 2019 18 Jan 2020
Option Period 1 19 Jan 2020 18 Jan 2021
Option Period 2 19 Jan 2021 18 Jan 2022
Option Period 3 19 Jan 2022 18 Jan 2023
Option Period 4 19 Jan 2023 18 Jan 2024
The period of performance shall not exceed sixty (60) months.
69. INSPECTION AND ACCEPTANCE
The contractor shall submit all deliverables to the Contracting Officer (CO) and Contracting
Officer Representative (COR) for acceptance.
10. DELIVERY
10.1.1 Delivery Period: CBP anticipates awarding a cost reimbursable contract to be awarded
January 2019. This date is subject to change.
11. SECURITY
The work is unclassified. There is no requirement for background investigations or DD 254.
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