Vicarage Road - 2018/19 Access Statement - Watford Football Club
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Visiting
Vicarage
Road
2018/19 Access Statement
Wel com e to Vi c a ra g e Ro ad
The Home o f Wa tfo rd Fo ot b a ll C lu b
Tha nk yo u f or c h o o s in g t o c o me an d w at c h Wat fo rd FC. We are
kee n tha t y ou r v is it t o Vi carage Ro ad w ill be as e n j o yable as
pos s i b l e , s o w e h av e pu t t o ge t h e r t h is in fo r mat io n abo u t t he
acc e s s i b i l it y of o u r s t a diu m an d mat c h day e x pe rie n c e .
In thi s g u i d e , y ou ’ ll f in d de t ails o f o u r pro v isio n fo r disabled
s up p o r te rs alo n g w i t h in f o r mat io n o n parkin g, t ran spo r t and a
s ta d i um m a p s h o w i n g all ac c e ssible po in t s.
Ple a s e b ro w s e t h e in f o r m at io n an d if yo u h av e an y qu e st ions,
plea s e c o n t ac t ou r Dis able d Liaiso n O f fic e r , S h e lly Ne w man,
on 01923 2 2 3 0 2 3 , ou r S u ppo r t e r Liaiso n an d Disabilit y Ac c ess
Of fi c e r , D a v e M e s s e n ge r , o n 0 1 9 2 3 4 9 6 3 9 7 o r e mail
disa b l e d .s u ppo r t e r s @w a t f ordfc .c o m
Wa tfo rd F C w o r k s clo s e ly wit h t h e ‘Wat fo rd F C E n able s’
disa b l e d s u ppo r t e r s ’ as s o c iat io n o n all mat t e rs re lat in g t o
disa b l e d s u ppo r t e r s . M e m be rsh ip is fre e , fu r t h e r de t ails ab out
the g ro u p an d h o w t o j oin c an be fo u n d o n t h e ir de dic at e d
we b s i te , wh ic h c an be ac c e sse d w w w .w fc e n able s.c o .u k
2
Ord er ing yo ur ti cket s
Buy in g Tickets
We a i m to p ro v ide a pe r s o n al se r v ic e fo r all disable d
s up p o r te rs . I n o rde r t o pu rc h ase t ic ke t s, ple ase c all o u r
ticke t o f f i c e h o t l i n e o n 0 1 9 2 3 2 2 3 0 2 3 w h e re o u r t e am w ill b e
hap p y to d is c u s s y ou r in div idu al re qu ire me n t s an d pro v ide
the b e s t ti c ket a v ailable . At bu sy t ime s, ple ase u se o u r c a ll-
bac k s e r vi c e by em ailin g disable d.su ppo r t e rs@w at fo rdfc .com.
Ple a s e p ro v i d e y ou r n am e , FAN ID an d ph o n e n u mbe r , an d one
of the te a m w ill c o n t a c t y o u .
If y o u p re f er t o pu rc h as e t i c ke t s o n -lin e , ple ase lo g o n t o
ww w. wa tf ordf c t i cke t s . co . u k. Wh e e lc h air an d Ame n it y/E asy
Ac c e s s s p a c e s w i l l b e av ailable t o bo o k by se le c t in g ‘F in d
Ticke ts ’ fo l lo w ed by ‘ F i n d S e at s F o r Me ’
3
Per s on a l Assistants
Whe re the n e e d f o r pe r s o n al su ppo r t h as be e n ide n t ifie d,
the Cl u b will adm it t h e pe rso n al assist an t fre e o f c h arge on
the un d e rs t an din g t h a t t h e y are pro v idin g a se r v ic e t o t h e
disa b l e d s u ppo r t e r t o e n able t h e m t o ac c e ss mat c h day
faci l i ti e s .
The Cl u b re qu ire s t h e dis able d pe rso n an d t h e ir PA t o e n t er
the g ro u nd t o ge t h er an d s it t o ge t h e r . Th e pe rso n al assist ant
m us t b e i n p o s s e s s io n o f a mo bile ph o n e an d be able t o
com m un i c at e e f f ec t i v ely wit h t h o se in t h e v ic in it y. Th e y must
also b e p h y s i cally a ble t o su ppo r t t h e disable d pe rso n in the
eve nt o f a n e m e rge n c y .
You wi l l b e o f f e re d a f ree pe rso n al assist an t admissio n if
you a re i n re c e ipt of M iddle o r H igh e r rat e c o mpo n e n t s o f
D isa b i l i ty L i v i n g Allo w a n c e ( DL A) o r P e rso n al In de pe n de n ce
Pay m e n t ( P. I . P. ) h ow ev e r pro o f o f e ligibilit y may be re qu ired
befo re ti c ke t s a re is s u e d.
Ti cket Offic e A c c ess
Our ti c ke t o f f ic e is f u lly a c c e ssible . Th e re is st e p an d ramp
free a c c e s s v ia an au t om at ic do o r an d n o n -slip su r fac e s are
aro un d the o f f i ce it s elf . A dro ppe d c o u n t e r an d in du c t io n loop
are a va i l a ble in s ide . T h e qu e u e in g syst e m is fu lly man age d
on m a tc hd ay s a n d o u r s t a f f w ill be av ailable t o pro v ide any
add i ti o na l s u ppo r t y ou requ ire .
4
Getti ng to Vi c a ra g e Ro ad
By Tra i n and Tu be
The ne a re st s t at i on s t o t h e st adiu m are Wat fo rd H igh S t re e t
(0.6 m i l e s , 1 2 m in s w a lk ) Wat fo rd U n de rgro u n d ( 1 mile , 2 0 mins
wa l k) a n d Wat f ord J u n c t i on ( 1 .1 mile s, 2 5 min s w alk)
Wa tfo rd J un c t i on S t a t i on h as t h e mo st ac c e ssible fac ilit ie s. The
s ta ti o n i s o n t h e We s t C oast Main lin e an d fast t rain s c o me f rom
L on d o n E ust on . S er v i ce s are r u n by Lo n do n Midlan d an d Virgin
Trai n s .
• A c c e s s ible t a x is are av ailable fro m t h e fro n t o f t h e st ation
• Bu s e s t o t h e s t a diu m are also av ailable
• Ind uc t i on L o o p is s it u a t e d in t h e t ic ke t o f fic e
• S ta f f av ailable f o r addit io n al assist an c e , w h ic h c an b e
p re - b o o ke d u p t o 2 4 h o u rs in adv an c e
• Ra m p s f o r t ra in ac c e s s are av ailable
• A c c e s s ible t oile t s a re also av ailable – S t af f are able to
p ro vi d e R a dar Key s
• W he e l c h air s are av ailable fo r u se
Wa tfo rd H i g h S t ree t S t at i on h as a sin gle islan d plat fo r m w hich
can b e a c c e s s e d by s t airc ase o n ly, t h e re is n o ramp o r st ep
free a c c e s s . An in du c t i on lo o p is sit u at e d in t h e t ic ke t o f fi ce
and s ta f f are av ailable t o pro v ide addit io n al su ppo r t . S e r vices
are r u n b y L on do n O v ergro u n d.
Wa tfo rd U n de rgro u n d s t a t i on is o n t h e Me t ro po lit an lin e .
Thi s s ta ti o n a ls o h as a s in gle islan d plat fo r m w h ic h c an be
acc e s s e d b y s t airc as e o n ly, t h e re is n o ramp o r st e p fre e
acc e s s . S taf f a re av ailable t o pro v ide addit io n al su ppo r t .
5
By Bus
A n um b e r o f bu s e s ( 1 0 , 3 2 0, 3 2 4 an d W1 ) r u n be t w e e n Watf ord
Jun c ti o n s t at i on an d t h e s t adiu m. F re qu e n t se r v ic e s are r un
by A r ri va an d R ed R os e Trav e l an d t ake aro u n d 1 0 min u t e s. All
bus e s a re lo w f l oo r ac c e s sible an d su ppo r t e rs sh o u ld alight at
the Wa tf o rd G en e ral Hos pit al, w h ic h is sit u at e d n e x t do o r to
the s ta d i u m .
Par ki n g and D rop - off Point s
We p ro vi d e 2 5 par k i n g bays fo r w h e e lc h air u se rs, w h ic h are
loca te d i n S t adiu m Way a n d O c c u pat io n Ro ad, bo t h are
acc e s s e d v i a C ardif f R o ad. Th e re is st e p fre e ac c e ss t o t h e
Roo ke r y, L ow er G ra h am Ta ylo r an d S ir E lt o n Jo h n st an ds. All
traf f i c wi l l be h e ld bac k f or a sh o r t w h ile aft e r t h e mat c h to
ens ure c l e a r a c c e s s f o r pe de st rian s.
We a l s o p ro v ide par k i n g s pac e s fo r ambu lan t disable d
s up p o r te rs in t h e n e ar by L ow e r H o spit al Car P ark, w h ic h c an
be a c c e s s ed v ia T h om as S aw ye r Way. We pro v ide a bu ggy
s er vi c e to br in g s u ppo r t e r s t o t h e ac c e ssible e n t ran c e o f their
cho i c e a n d s u ppo r t e r s c an also make t h e re t u r n j o u r n e y t o the
car p a rk b y b u ggy .
To b o o k a s pac e , ple as e c all o u r t ic ke t o f fic e h o t lin e o n
01 923 2230 2 3 o r e m ail y ou r re qu e st t o
disa b l e d .s u ppo r t e r s @w a t f ordfc .c o m. S pac e s are pro v ide d
for b o th ho m e an d aw a y s uppo r t e rs an d are su bj e c t t o
ava i l a b i l i ty . M aps s h o w i n g ac c e ss ro u t e s fo r e ac h c ar par k
can b e p ro v ide d o n re qu e st w h e n bo o kin g yo u r spac e .
A d ro p o f f po in t i s a ls o av ailable at t h e j u n c t io n o f S t adiu m
Wa y a n d O cc u pat i on R oad, w h ic h is also ac c e sse d v ia Cardif f
Roa d .
6
By C a r
Fro m the Nor t h – J oin t h e M2 5 an d fo llo w u n t il Ju n c t io n 2 0 . Exit
and fo l l o w s ign s f o r Hem pst e ad Ro ad, fo llo w H e mpst e ad Road
into c e ntral Wat f ord. F o llo w t h e large ro u n dabo u t syst e m at the
end o f H e m p s t ead R oad an d e x it t o w ards Ric kman sw o r t h A412.
Foll o w thi s road f o r 1 / 4 m i l e an d t u r n le ft at t h e e n d o f t h e
und e rp a s s . G o t h rou gh t w o t raf fic ligh t s an d t u r n le ft in t o ‘ The
H or ne ts ’ a t t h e E as t en d o f Vic arage Ro ad.
Fro m the S o u t h – J o in t h e M2 5 an d fo llo w u n t il Ju n c t io n 1 8 . Exit
via the s l i p ro ad, w h i ch go e s u p t o a bridge go in g ac ro ss the
m o to r wa y, t h e n t u r n l ef t t o w ards Ric kman sw o r t h . H e ad do wn
into Ri c km an s w or t h u n t i l y o u ar riv e at a large ro u n dabo u t
nea r Ri c km a n s w or t h B R s t a t io n . Tu r n le ft h e re alo n g t h e A412
tow a rd s Wa t f o rd. F o llo w s i g n s in t o Cro x le y G re e n . Co n t in u e
s trai g ht o ve r at t h e t w o ro u n dabo u t s past Cro x le y, t h e n t ake
the fi f th ri g h t e x it on t o Ha r w o o d Ro ad. Co n t in u e st raigh t
down, he a d i n g s t ra igh t ov e r t h e t raf fic ligh t s, u n t il yo u c o me
to the e n d of t h e ro ad. At t h e e n d t u r n le ft an d yo u w ill n o w be
on Vi c a ra g e R oad, c o n t i n ue fo r a fe w h u n dre d me t re s an d you
wil l s e e the gro u n d o n y ou r righ t h an d side .
Ple a s e no te t h a t Vic arage Ro ad is c lo se d t o t raf fic fro m 1 p m
onwa rd s .
The s ta d i u m po s t co de is WD1 8 0 E R if u sin g sat -n av .
7
STADIUM WAY
THE ROOKERY STAND
TICKET OFFICE
COLLECTIONS
HOSPITALITY
SOUTH WEST
PRE-BOOKED
ACCESSIBLE
ACCESSIBLE
MATCHDAY
MATCHDAY
RECEPTION
MATCHDAY
ENTRANCE
ENTRANCE
ENTRANCE
OFFICE
TICKET
TURNSTILES
TURNSTILES
29-36 37-43
RS4 RS3 RS2 RS1
NO ACCESS
BETWEEN UGT
TH
& ROOKERY STANDS
E
G
RS8 RS7 RS6 RS5
A
TH
LL
E
TV
ER
V
ST 1
Y
IE
U
W
D
IO
SEJ1
LGT5 UGT7
TURNSTILES
28-27
THE SIR ELTON JOHN STAND
THE GRAHAM TAYLOR STAND
SEJ2
UGT6
GUEST LOUNGE
WATFORD GENERAL HOSPITAL
DIRECTORS’
LGT4
OCCUPATION ROAD
HORIZONS
UGT5
SEJ3
TURNSTILE
26
CHAIRMANS
LOUNGE
HOSPITALITY
SEJ4 LGT3 ENTRANCE
TURNSTILE
25
THE CARBON
SEJ5 UGT3
LGT2
UGT2
SEJ6
THE SIR ELTON
JOHN SUITE
TURNSTILES
24-23
LGT1 UGT1
ACCESSIBLE
ENTRANCE
SEJ7
SEJ8
SE
2
U TV
N
VISITING
IO
SO
FAMILY STAND
D
SUPPORTERS
RY
ST
SK
RO
THE
Y
LO
HORNETS VRS1 VRS2 VRS3 VRS4
O
M
UN
SHOP
G
E
GRAHAM TAYLOR OBE
STATUE
SKY LOUNGE &
TURNSTILES
ENTRANCE
SENSORY R OOM
1-11
ENTRANCE
ACCESSIBLE
ENTRANCE
ACCESSIBLE
TURNSTILES
15-18
WATFORD HIGH STREET BUS STOPS
2 MINS WALK
STATION
12 MINS WALK
VICARAGE ROAD STAND WATFORD
WATFORD JUNCTION VICARAGE ROAD UNDERGROUND
20 MINS WALK
STATION
25 MINS WALK
ACCESSIBLE ACCESSIBLE
TURNSTILE
SEATING ENTRANCE
BABY CHANGING BAR RETAIL OUTLET
8
Viewing Area s
Ac c e s s i b l e v ie w i n g are as are av ailable in t h e Ro o ke r y, Lo wer
Graha m Tay l or , U ppe r G ra h am Taylo r an d S ir E lt o n Jo h n S t ands.
Vis i ti ng s up po r t e r f ac ilit i es are av ailable in t h e Vic arage Road
Sta n d . T he re is pe r s o n al assist an t spac e av ailable in all areas.
D ed i c a te d m at ch day d is able d liaiso n o f fic e rs are also po sted
in a l l a re a s .
R ooke r y
Thi s s ta n d h a s 1 3 w h ee lc h air spac e s an d 1 1 ame n it y/e asy
acc e s s s p a c e s at ele v at ed le v e l. Th e re are also 3 4 w h e e lchair
s pa c e s a n d 3 0 am e n it y / easy ac c e ss spac e s at pit c h le v e l .
Ste p - fre e a c c e s s t o all s pac e s is v ia t h e ac c e ssible e n t rance
next to tur n s t ile s 2 9 - 3 6 . Tw o ac c e ssible t o ile t s are av ailable in
the c o nc o u r s e, an d an o t h er is ac c e ssible fro m t h e pit c h side
pos i ti o n s . A l l a c c e s s ible t oile t s are Radar Ke y o pe rat e d and
have s up p o r t ra ils an d alar m c o rds fit t e d.
9
Lowe r Gra ham Tay lor S tand
Thi s s ta n d h a s 5 6 w h ee lc h air spac e s an d 3 6 ame n it y/e asy
acc e s s s p a c e s at ele v at ed le v e l. Ac c e ss is v ia t h e ac c e ssible
entra nc e s n ex t t o t u r n s t ile s 3 7 -4 3 an d t u r n st ile s 1 -1 1 .
Ste p - fre e a c c e s s is v ia a plat fo r m lift fro m t u r n st ile s 3 7 -4 3 or a
pas s e n g e r lif t f rom t u r n s t ile s 1 -1 1 .
Ac c e s s i b l e t oile t s a re av ailable in t h e c o n c o u rse , w h ic h are
Rad a r Ke y o pe rat ed an d h av e su ppo r t rails an d alar m c o rd s
fitte d .
A f ur the r 12 am e n it y / eas y ac c e ss spac e s are av ailable in the
fron t ro w, w h i ch are ac c e s se d v ia t h e ac c e ssible e n t ran c e
next to Ro oke r y t u r n s t ile s 2 9 -3 6 an d h av e st e p-fre e ac c e ss.
10U ppe r Gra ham Tay lor S tand
Thi s s ta n d h a s 2 4 am e n it y /e asy ac c e ss spac e s at e le v at e d
lev e l . A c c e s s i s v i a t h e ac c e ssible e n t ran c e n e x t t o t u r n st iles
1-1 1. T he re a re f o u r s t eps u p t o t h e se at s. An ac c e ssible t oilet
is a va i l a b l e i n t h e c o n c o u rse , w h ic h is Radar Ke y o pe rat e d
and ha s s u p po r t rails an d alar m c o rds fit t e d.
S i r E lton John Stand
Thi s s ta n d h a s 1 0 w h ee lc h air spac e s at e le v at e d le v e l. Access
is vi a the a c c e s s ible e n t ra n c e n e x t t o t u r n st ile s 2 3 -2 4 .
Ste p - fre e a c c e s s is v ia a passe n ge r lift . An ac c e ssible t o ilet is
ava i l a b l e a t t h e lif t ex it p o in t w h ic h is Radar ke y o pe rat e d and
has s up p o r t rails an d alar m c o rds fit t e d.
The re a re a ls o 1 1 am e n it y /e asy ac c e ss spac e s at e le v at e d
lev e l a n d 1 6 a m e n it y / eas y ac c e ss spac e s in t h e fro n t ro w .
Ste p - fre e a c c e s s is v ia t h e ac c e ssible e n t ran c e n e x t t o
Roo ke r y tu r n s t i l es 2 9 - 3 6 . A n ac c e ssible t o ile t is av ailable in
the c o nc o u r s e, w h i ch is R a dar Ke y o pe rat e d an d h as su pp or t
rail s a n d alar m c o rds f it t e d.
Vi c a ra ge Road Stand
Thi s s ta n d h a s 3 2 w h ee lc h air spac e s at e le v at e d le v e l fo r
vis i ti ng s up po r t e r s , 1 0 t ow a rds t h e bac k o f t h e st an d an d 22
tow a rd s the f ron t . T h e re are also 1 5 ame n it y/e asy ac c e ss
s pa c e s a t e le v at ed le v e l 9 t o w ards t h e bac k o f t h e st an d and
6 to wa rd s t h e f ro n t .
Ac c e s s to t h e h igh e r po s it i o n s is v ia t h e ac c e ssible e n t rance
next to tur n s t ile s 1 5 - 1 8 . W he e lc h air po sit io n s are st e p-fre e,
am e ni ty/ e as y a c c e s s s pac e s h av e 8 st e ps w it h h an d rails. An
acc e s s i b l e t oile t i s a v ailable o n t h e c o n c o u rse , w h ic h is R adar
Key o p e ra t ed an d h as s u ppo r t rails an d alar m c o rds fit t e d.
Ac c e s s to t h e lo w er po s it i on s is v ia t h e ac c e ssible e n t ran ce
next to tur n s t ile s 2 3 - 2 4 . A n ac c e ssible t o ile t is av ailable in the
Sir El to n J oh n s t a n d c o n c o u rse , w h ic h is Radar Ke y o pe rat ed
and ha s s u p po r t rails an d alar m c o rds fit t e d.
1112
V IC AR AG E R O AD
Disabled supporters should aim for the VICARAGE ROADIE information point where
the matchday meet and greet team are situated. They are dressed in green hi-vis jackets
and will escort supporters to the appropriate accessible entrances.
TICK ET GATE TURS TILES G ATE TUR STILE S G ATE VI CARAG E
C OLLECT IO NS 10 19- 20 9 15-1 8 8 R O ADI E S
ROW Y ROW Y ROW Y
WC
i
L O W E RE D
C O U NT E R
STEP FREE
DROPPED KERB
1 10 ACCESS
THE
AM B UL ANT AR EA VRS2 VRS1 VRS1 HORNETS
86 78 ROW A ROW A ROW A SHOP
8 S TE PS T O SE AT S 74 S E AT S 47 44 S E AT S 17 14 S E AT S
H AND R AI LS
1 WC
P R O V I D ED ROW LL ROW LL ROW LL
ROW DD ROW DD ROW DD
AM BUL ANT ARE A
15 13
( RESTRI CTED VI EW)
12 1 12 1
(1 -5 RESTRICTED VIEW)
OC C U PAT IO N R O AD
Vicarage Road
WC GATE
L I FT
Visiting Supporters Plan ACCESS 6
WC
DR O PPED KERB
TU R NST IL E REF R ESH MENTS AC C ES SIB LE AC C ESSIB L E L IF T AC C ESS ACCESSIBLE HEARING
SE ATI NG ENT R ANC E TOILET LOOP
Away En d Ma pOur Team O f ‘ Vi c a ra g e Ro adie s’ Lo ok Fo r wa rd
To Welco mi ng Yo u To Vic arag e Ro ad Stadiu m
W ho a re the Vic arage R oadies ?
The Vi c a ra ge R oadie s are h e re t o me e t an d gre e t all
s up p o r te rs c o m in g t o Wat f ord F o o t ball Clu b o n mat c h days.
Our g ro u p co n s is t s of s u ppo r t e rs o f all age s an d mo st o f t he
Roa d i e s ha v e be e n Hor n e t s fo r ye ars. Th e o n e t h in g w e all
have i n c o m m o n is o u r de sire t o go t h at e x t ra mile an d give
all s up p o r t er s t h e be s t p o s sible mat c h day e x pe rie n c e .
W ha t Do We Do?
An yth i n g w e c an do t o h e lp is t h e e asy an sw e r . We pro v id e a
ded i c a te d s e r v i ce t o o u r disable d v isit o rs, w h ic h ran ge s from
es c o r t to y o u r s e at s , t o h e lp w it h re fre sh me n t s an d e v e r yt hing
in b e twe e n . A s Ho r n e t s s u p po r t e rs, w e kn o w a lo t abo u t t he
Clu b , the to w n a n d t h e s t a diu m. In t h e u n like ly e v e n t w e can’ t
hel p yo u w e w i l l f i n d s o m e o n e w h o c an .
H ow C a n We Help You?
Our te a m w i l l p ro v ide h e lp, gu idan c e an d t h e an sw e rs t o a ny
que s ti o n s y ou m igh t h a v e w h e n yo u ar riv e at t h e S t adiu m. To
us no p ro b l em is in s u r m o u n t able , w h at e v e r yo u migh t n e e d ,
no ta s k i s t oo gre at or s m all! J u st c o me an d fin d u s, ask u s and
we wi l l d o all w e c an . As it says o n o u r Ro adie j ac ke t s, w e’ re
‘HE RE T O H E L P ’
H ow a n d Where Can Yo u F ind U s ?
Our te a m c an be f o u n d o n t h e appro ac h e s t o an d aro u n d
Vic a ra g e R oad S t a diu m f ro m at le ast 9 0 min u t e s be fo re kick-
of f , a n d we h av e an in f o r mat io n po in t at t h e No r t h -E ast c or ner
of the s ta d iu m . Yo u ’ ll e as ily spo t u s dre sse d in o u r brigh t green
‘R o a d i e J ac ket s ’ w it h ch e e r fu l smilin g fac e s.
13S e nsor y R o o m
Pla c e s i n ou r S en s o r y R oo m, w h ic h e n able s c h ildre n o n t h e
auti s m s p e ct r u m t o e n j oy f o o t ball in a c alm e n v iro n me n t ,
are a va i l a b le f o r bo o k i n g o n mat c h days. Th e ro o m fe at u res
a co m f o r ta b ly f u r n i s h ed v ie w in g are a, w it h an e x c e lle n t v i ew
of the a c ti o n an d a s t a t e- of-t h e -ar t c almin g are a fe at u rin g a
bub b l e tub e, f ibre - opt i c c arpe t , so ft se at in g, w all pro j e c t ors,
a gl i tte r- b a ll w i t h a c o lo u r w h e e l an d a Blu e t o o t h spe ake r
s ys te m s o t h a t v i s i t o r s t o t he ro o m c an c h o o se t h e ir o w n music
if the g a m e be c o m e s t oo dist re ssin g fo r t h e ir c h ild.
The ro o m i s m an age d by f ully-t rain e d st af f w it h a bac kgro und
in wo rki n g w it h ch ildre n o n t h e au t ism spe c t r u m an d is
acc e s s i b l e f ro m Vi carage Ro ad. Th e ro o m is also fu lly
wh e e l c ha i r ac c e s s ible . P lac e s w ill be su bj e c t t o av ailability
and a l e tter f ro m a do c t or /c o n su lt an t o r o t h e r h e alt h c are
pro fe s s i o n al c o n f ir m in g diagn o sis o f Au t ism S pe c t r u m disorder
m a y b e re q u ired w h en bo o kin g. P are n t s w ill also h av e t h e
opti o n to v i s i t t h e R oo m be fo re mat c h day, if t h e y w ish t o
che c k the s u it a bilit y o f t h e ro o m.
For m o re de t a ils abo u t t h e S e n so r y Ro o m o r t o bo o k plac es
plea s e c o n t a c t Da v e M e s s e n ge r , S u ppo r t e r Liaiso n an d
D isa b i l i ty Ac c e s s O f f ic e r , on 0 1 9 2 3 4 9 6 3 9 7 o r e mail
disa b l e d .s u p po r t e r s @w a t f ordfc .c o m
14Chang i ng Pl a c es
As we l l a s h ou s in g an ac c e ssible t o ile t , t h e Ch an gin g P laces
faci l i ty a t Vic arage R oad in c lu de s a h e igh t adj u st able adult-
s iz e d c h a n g in g be n c h , m o bile h o ist , sh o w e r , a sc re e n t o a llow
s om e p ri va c y a s w ell as a w ide t e ar o f f pape r ro ll t o c o v e r the
benc h.
The fa c i l i ty i s i d e ally p o s it i o n e d n e ar bo t h w h e e lc h air an d
am e ni ty/ e as y a c c e s s s pac e s in t h e S o u t h We st Co r n e r ,
betwe e n th e R oo ke r y an d Lo w e r G rah am Taylo r S t an ds. Th ose
s ea te d i n ot h er are as o f t he st adiu m w ill also be able t o
acc e s s the f a c ilit y by s p e akin g t o o u r mat c h day disable d
liai s o n o f f i c e r s .
Sho ul d s up po r t e r s w i s h t o be se at e d n e ar t h e Ch an gin g places
faci l i ty, o u r t i cke t of f i ce s t af f w ill be h appy t o disc u ss all
indi vi d ua l re qu ire m e n t s a n d h e lp w it h bo o kin g t ic ke t s in t he
clos e s t s p a ce s .
15Wa tford FC C S E Tr us t – P re m ie r Le ag u e an d BT
Prog ram me
Wa tf o rd F C ’ s C S E Tr u s t a re de liv e rin g t h e P re mie r Le agu e
and BT D i s abilit y P ro gram me t o h e lp c re at e o ppo r t u n it ie s
for d i s a b l e d pe o ple t h rou gh spo r t by e mbe ddin g a c u lt u re
of i nc l u s i vi t y a c ro s s t h e t r u st c o mmu n it y ac t iv it ie s. Th is w ill
ens u re tha t d is able d pe o ple c an ac c e ss t h e spo r t o r ph ysi cal
acti vi ty o f t h e ir c h o ic e , be in g in spire d t o be mo re ac t iv e , and
enc o u ra g ed t o de v e lo p t h e skills an d c o n fide n c e n e e de d to
real i s e the ir po t en t i a l.
The Tr u s t will w or k a c ro s s H e r t fo rdsh ire , an d par t s o f Middlesex
FA to d e l i ve r :
• A 10 we e k m o v e t oge t h er pro gramme w it h in sc h o o ls, FE and
H E e d uc a t i on in m ain s t ream an d S E N S c h o o ls t o in c re ase
p a r ti c i p a t io n an d c re at e an e x it ro u t e fo r in div idu als
• D e l i ve r C o m m u n it y Ac t i vat io n P ro gramme s
• C l u b S up p o r t P ac kage – c lu bs lo o kin g t o c re at e an in c lusive
te a m o r cu r re n t i n clu s iv e t e ams
• T he m e d m a t ch day a c t i vit ie s an d t o u r n ame n t s o n Wat ford
F C ho m e gam e s
• D e l i ve r y of t h e FA Tale n t h u b pro gramme fo r c h ildre n ages
7 – 16 ye a r s o ld w h o h av e c e re bral palsy, de af an d v isual
i m p a i r m en t
• Vo l un te e r a n d Tra in in g pro gramme - in div idu als w it h a
d i s a b i l i ty i n t e re s t ed in c o ac h in g an d gain in g t h e su ppo r t
• I nc l u s i vi t y – w o r k i n g w i t h t h e t r u st t e am t o make su re all
p ro j e c ts a re in c lu s iv e
• Bui l d i n g n e w p ar t n e r s h ips t o make t h e pro gramme be c ome
ro b us t a n d s u s t a in able f o r t h e fu t u re
If y o u wo u l d like an y i n f or mat io n re gardin g in c lu siv e fo o t ball
s es s i o n s o r i f y o u w ou ld like t o e n qu ire in t o w h e t h e r yo u r
org a n i s a ti o n o r gro u p w ou ld qu alify fo r su ppo r t ple ase ge t in
tou c h wi th Ka re n S t eph an o u Kare n .st e ph an o u @w at fo rdfc .com
16The Hor n e ts S ho p
The H o r ne ts S h op is lo c at ed o n Vic arage Ro ad an d is t h e b est
plac e to b u y o f f i cial c lu b me rc h an dise o n mat c h days. We also
have a nu m b e r o f po p- u p H o r n e t s S h o ps in side t h e st adiu m.
All o f o u r s h o ps c an be e x t re me ly bu sy o n mat c h days, if you
req ui re a qu ie t er pe r io d w e re c o mme n d v isit in g t h e main shop
aro un d two h o u r s be f o re k i c k-o f f.
The s ho p i s f u lly a c c e s s ible . Th e re is st e p an d ramp fre e
acc e s s vi a an au t om at i c do o r an d n o n -slip su r fac e s are
aro un d the s h o p it s elf . A dro ppe d c o u n t e r an d in du c t io n loop
are a va i l a ble in s ide . T h e qu e u e in g syst e m is fu lly man age d
on m a tc hd ay s a n d o u r s t a f f w ill be av ailable t o pro v ide
any a d d i ti o n al s u ppo r t y ou re qu ire . An ac c e ssible t o ile t is
ava i l a b l e t o c u s t om e r s , ple ase ask o u r st af f t o gain ac c e ss.
If y o u p re f er t o do y ou r s h o ppin g o n lin e , yo u c an also o rder
your o f f i c i a l c lu b m e rc h an dise by v isit in g
ww w. the ho r n et s s h op. c o . u k w it h pro du c t s be in g de liv e re d
dire c t to yo u r do o r . A C l i ck & Co lle c t se r v ic e is also av ailable.
17A ddi ti on a l I nfo r ma t io n
The c l ub ha s 2 1 S oc c e r S igh t h e adse t s, so t h at v isu ally
imp a i re d s u ppo r t e r s c an s it in an y par t o f t h e gro u n d an d
lis te n to the c o m m e n t a r y pro v ide d by v o lu n t e e rs fro m t h e
Wa tfo rd H o s pit a l R a dio t eam.
Ple a s e e m a il dis able d. s u ppo r t e rs@w at fo rdfc .c o m o r c all o ur
ticke t o f f i c e h o t l i n e o n 0 1 9 2 3 2 2 3 0 2 3 in adv an c e o f yo u r v isit
with yo ur n am e an d s e at nu mbe r t o o rde r a h e adse t , w h ich
wil l b e d e l i v e re d t o y ou r s e at in t ime fo r kic k o f f an d c o llected
at the e n d o f t h e m at ch . Headse t s c an be pro v ide d o n a
s ea s o n a l bas is an d are als o av ailable t o v isit in g su ppo r t e r s.
We o f f e r a s eat s i d e f o o d an d drin k o rde rin g se r v ic e fo r al l
disa b l e d s u ppo r t e r s . A drop c o u n t e r an d in du c t io n lo o p is
also a va i l a ble in o u r k i os k sit u at e d in t h e Ro o ke r y c o n c o urse.
Our s ta f f a t t h e c at er in g k i o sks w ill be h appy t o re ad o u t our
m e n us .
Ev a c u a ti o n pro c e du re s w i l l be adv ise d by t h e mat c h day
D isa b i l i ty L i a is o n O f f ic e r an d st e w ardin g t e ams in t h e e v e nt of
an e va c ua t io n be in g n e c e ssar y.
18Assi s ta nc e do gs are w elc o me at Vic arage Ro ad. S h o u ld
you wi s h to br in g y ou r as s ist an c e do g alo n g, ple ase
cal l o u r ti c ke t of f i ce h o t l i ne o n 0 1 9 2 3 2 2 3 0 2 3 o r e mail
disa b l e d .s u ppo r t e r s @w a t f ordfc .c o m so t h at w e c an make
the ne c e s s ar y ar ran ge m e n t s.
We p ro vi d e W h e e lc h air f ac ilit ie s o n t h e o f fic ial c lu b c o ac h
trave l to a w ay g am e s . P le ase c all o u r t ic ke t o f fic e h o t lin e on
01 923 2230 2 3 o r e m ail dis able d.su ppo r t e rs@w at fo rdfc .c o m to
boo k a s p a c e o n t h e c o ac h e s.
Sto ra g e i s prov ide d f o r w h ee lc h airs an d w alkin g frame s fo r
thos e s up po r t e r s w h o are able t o t ran sfe r in t o a se at . P le ase
as k o u r m at ch day Di s a bilit y Liaiso n O f fic e r an d st e w ardin g
team s fo r d e t a ils w h en y ou ar riv e at t h e st adiu m.
Sig n a g e a ro u n d t h e s t a diu m is go ld t ype o n a blac k
bac kg ro u n d an d o u r c o n c o u rse s are pain t e d in h igh ly v isib le
col o urs , o f f e r in g c o n t ra s t b e t w e e n flo o rs an d w alls.
We a re a l s o l i s t e d on E u a n ’s G u ide , t h e disable d ac c e ss review
we b s i te tha t a im s t o ‘ re m o v e t h e fe ar o f t h e u n kn o w n ’ an d
insp i re p e o ple t o t r y n ew p lac e s. We
enc o ura g e a ll v is it or s t o Vi c arage Ro ad
to l e a ve a re v ie w a t t h e lin k be lo w ;
http s : / / www . e u an s gu ide . c o m/v e n u e s/
vic a ra g e - ro ad- w at f ord- f oo t ball-c lu b-
wa tfo rd - 66 0 0
19Keep In To uch
WATFO R DF C .C O M
The b e s t way t o s t a y a bre ast o f go in gs o n at Vic arage Ro a d
is b y vi s i ti n g t h e o f f i cial Wat fo rd F C w e bsit e – w at fo rdfc .c om
– fo r re g ul a r ly u p dat ed n e w s, fix t u re s, t ic ke t de t ails an d c lub
info r m a ti o n . O u r n e w - an d-impro v e d w e bsit e o f fe rs liv e au dio
com m e n ta r y f ro m all Wat f ord mat c h e s as w e ll as e x c lu siv e
news , i n te r v ie w s , v i d e o s an d e x t e n de d h igh ligh t s, av ailable on
your c o m p u t er , s m ar t ph o n e an d t able t de v ic e .
Wa tford FC Ena bles
Co nta c t d e t a ils f o r t h e dis able d su ppo r t e rs asso c iat io n c an be
fou n d a t ww w . w f c e n able s . c o .u k
YouTu b e
In a d d i ti o n t o t h e v ide o c o n t e n t av ailable o n w at fo rdfc .c om,
teas e rs a n d s o m e e x c lu s iv e fo o t age are av ailable v ia t h e
clu b ’s o f f i c i a l Yo u Tu b e C h an n e l.
Vis i t yo u tub e . c o m / w at f ordfc o f fic ial t o bro w se t h e H o r n e t s’
vid e o l i b ra r y .
20Twi tter
The per fect place for updates, delivered
infor mally, regarding day-to-day events at
the club is the @watfordfc Twitter account – a
reliable source for ticketing queries, live match
updates and regularly directing fans to Watford
content.
Sna pcha t
A unique way of following the Hor nets’ Premier
League campaign, with exclusive image and
video content telling the stor y of matchdays
and club events. Follow @Watford_FC.
Facebook
The Watford FC Facebook page – facebook.
com/watfordfc – is jointly r un by the club and
chosen fan representatives, and includes news
and exclusive content from the club’s UCL
training ground, such as photos and videos.
Instag ram
Regular uploads of exclusive behind-the-
scenes photos char ting life at Vicarage Road,
as well as the club’s UCL training ground. Visi t
instagram.com/watfordfcof ficial to check it out.
21You c a n a l s o g et i n t o u c h w i t h t h e c l u b u s i n g t h e
f o ll owi ng conta ct d e t a i l s :
Address
Watford Football Club
Vicarage Road Stadium
Watford,
WD18 0ER
Emai l
disabled.suppor ters@watfordfc.com
Phone
Clu b Contact:
01923 496000
Ticket Hotline
01923 223023
Fax
01923 496001
22Thankyou for visiting
Vicarage
Road
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