VIRGINIA VIADA CELEBRATES Women - FALL 2020 - Colonial Heights, VA
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VIRGINIA
the
FALL 2020 INDEPENDENT NEWS
Women
VIADA CELEBRATES
IN THE INDUSTRY
YOUR LOCAL
TEAM IS HERE
TO HELP
DRIVE YOUR
PROFITS.
Your Manheim partners in Virgina are going big to bring
you more cars. Let us show you the selection of inventory
inside our lanes plus dealer lot inventory outside our lanes.
It’s all designed to meet you right where you are -Virginia.
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CONTENTS FALL 2020
17 Dealer Operator Course Calendar
Symbol of Quality
2PRESIDENT’S MESSAGE:
THANK YOU!
The Virginia Independent News This year has been one never
Virginia Independent Automobile forgotten, as “change” was
Dealers Association not a choice or option. It
4700 Thoroughgood Square came like an unexpected
Virginia Beach, VA 23455-4043 tornado uprooting our lives in
(757) 464-3460 | (800) 394-1960 all directions.
Fax: (757) 299-6331
VIADA.org | info@viada.org
VADealerRecertification.com 12 THE CARLAWYER©
facebook.com/infoviada Dealership’s Finance
— Manager Had Duty to Inform
Alvin Melendez, CMD Buyer of Inconspicuous
Executive Director Arbitration Clause in
alvin@viada.org Purchase Agreement Due to
False Impression that Buyer’s
Tommie Melendez Signature Was Only to Verify
Dir of Education and 3 ON THE COVER:
VIADA CELEBRATES WOMEN Information:
Dealer Development
tommie@viada.org IN THE INDEPENDENT AUTO
INDUSTRY 13 NOTICE: FOR INDIVIDUALS
Maryia Kananenka
3 t Virginia Women in the
ATTENDING DKP
Bookkeeper
Auto Industry By Levita ADMINISTRATIONS’
maryia@viada.org FINANCE AND INSURANCE
Haynes-Moore, John’s Auto
Vickie London Sales TRAINING AND
Education & Inventory Coordinator 6 t Believe in Yourself CERTIFICATION CLASS
vickie@viada.org By M’Lissa L. Dunn, Vice
President, Dunn-Rite Auto
Jackie Tuzzo Group
Membership 7 t Ordinary Doing the
jackie@viada.org Extraordinary By Gail Davis,
Davis Auto Sales
Tina Allman
7 t That One Indispensable
Fredericksburg Auto Auction
Representative
Person By Sandra Moss,
tinaallman1@gmail.com Moss Motor Company
8 t Mentoring for the Long
Sarah Shifflett Run By Wanda Lewark, 14 GOLF TOURNAMENT
Manheim Harrisonburg Auction former owner of Auto Buying HIGHLIGHTS
Representative Services Please thank our generous
schifflett2603@gmail.com 10 t Challenging the Old sponsors!
Boys’ Club with Irrational
Tatiana J. Melendez Optimism By Melinda 18 NEW & RENEWED MEMBERS
Copy Editor Anderson, Top Tier Motors
Magazine Production 20 BECOME A MEMBER OF VIADA
ProfessionalMojo.com 4 EXECUTIVE DIRECTOR’S
info@professionalmojo.com MESSAGE: APPLAUDING 21 VIADA MEMBERSHIP
A VIADA Publication ©2020
WOMEN IN THE AUTO APPLICATION
The statements and opinions expressed herein INDUSTRY
are those of the individual authors and do not Women empowerment is all
necessarily represent the view of the Virginia
Independent Automobile Dealers Association. about supporting women
Likewise, the appearance of advertisers, or both in their professional
their identification as members of VIADA, careers as well as their
does not constitute an endorsement of the
products or services featured. everyday lives.
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 1
THANK YOU!
This year has been one never forgotten, as "change" was not a choice or option. It came like an un-
expected tornado uprooting our lives in all directions. With concerns of not knowing if our doors
would be allowed to open and, if they were, would our employees show up for work? From being
limited on how many customers we could have in our store, to the most difficult time I have ever
known finding inventory. For many, buying online for the first time with only a CR from someone
never in the car business created by a mathematical system, to waiting on its arrival at the Deal-
ership to see if our imagined image was a reality. The good news is that because of the nature and
makeup of car dealers who never quit, adjust to any situation, stay creative, remain teachable, and
find the positive in everything to survive, we will always find a way to make it work.
VIADA has continued to adjust to the situation, stayed creative, remained teachable, and found
the positive in things. It has had its challenges along the way. There have been many difficult
changes, but now it is better than this year began, exposing many unproductive issues and situa-
DON SULLIVAN, SR. tions. Because of our Executive Director Alvin Melendez's many contributions and negotiations,
SULLIVAN AUTO growth and development have set the stage for a stronger foundation and a more productive
TRADING VIADA for its members.
PRESIDENT, VIADA
Here is a brief history of the amazing ladies in VIADA who have made a huge contribution:
• Our Ladies’ Auxiliary was founded to help with the terminally ill and/or the severely handicapped children in Virginia.
• Also, to provide scholarships for children or grandchildren of VIADA members.
• This organization was started in 1980 by Shirlie Slack and Ida Blair and has raised thousands of dollars in this effort. It is full of
women of great compassion and vision for others.
• Shirlie Slack went on to be the first female President of VIADA. She had the heart to help our Association and to help the inde-
pendent dealers. She served on the NIADA Board and worked on many projects, including their bylaws.
• Sandra Moss was the second female state president of VIADA and went on to become President of NIADA. She also worked on
the bylaws for NIADA and continues to serve on their Services Board.
Continued on page 4
2019-2020 BOARD OF DIRECTORS District 3 / Roanoke Area District 8 / Southwestern VA
STATE OFFICERS President: Brad White, President: Ricky McReynolds,
Chairman of the Board Mike Witt Motor Sales LLC Country Auto Sales, Inc.
Brad White, Mike Witt Motor Sales LLC Vice Presidents: Greg Parker,
President Roanoke Auto Auction and PAST PRESIDENTS
Don Sullivan, Sr., Sullivan Auto Trading Matt McMurray, Chris Maher, Car Credit Nation
President-Elect Campus Automotive Rob Fisher, Northside Auto Sales
Andrew Wiley, Consumers Auto Warehouse Wanda Lewark, Auto Buying Service
District 4 / Northern VA
Vice President President: Donald Sullivan, Jr.,
Sajal Narayan, Best Bet Motor Sales COMMITTEE CHAIRS
Sullivan Auto Trading
Vice President Steering & Budget
Vice President: Craig Amelung,
Al Abady, Ellas Auto Outlet, Inc. Donald Sullivan, Jr., Sullivan Auto Trading
Manheim Fredericksburg
Vice President Member Benefits
Matt McMurray, CMD, Campus Automotive District 5 /Southern VA Al Abady, Ellas Auto Outlet
Secretary President: Brent Toone, Professional Development
Chris Crites, Bob Wade AutoWorld Lakeview Motors Matt McMurray, CMD, Campus Automotive
Treasurer Vice President: Sammy Wright, Publications & Events
Don Sullivan, Jr., Sullivan Auto Trading Church Street Auto Chris Crites, Bob Wade AutoWorld
District 6 / Western VA Membership Development
DISTRICT & PAST PRESIDENT President: Sajal Narayan, Sajal Narayan, Best Bet Auto Sales
REPRESENTATIVES Best Bet Motor Sales Corp Government Relations
District 1 / Tidewater Vice President: John Taylor, Andrew Wiley, Consumers Auto Warehouse, Inc.
President: Weldon Whitehurst, Regional Auto Sales
Virginia Beach Truck Center Volunteers Needed!
District 7 /Shenandoah Valley Want to take on a leadership role? Do you
Vice President: Joe Ramon, President: Eddie Haley,
Commonwealth Auto Group, Inc. want to help the Association fight against
Rt 11 Valley Auto Sales unnecessary and burdensome regulations?
District 2 / Central VA Vice President: Chris Crites, And help educate dealers about
President: Paul Tashner, Bob Wade AutoWorld activities impacting their ability to operate
Car Castle
a dealership? Contact Alvin Melendez,
Executive Director, (757) 464-3460 or
alvin@viada.org
2 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020
VIADA CELEBRATES
WOMEN
IN THE INDEPENDENT AUTO INDUSTRY
Virginia Women
in the Auto Industry
BY LEVITA HAYNES-MOORE, JOHN’S AUTO SALES
My name is I began working for the business just as I have been married for almost nine years
Levita Haynes- soon as I got my driver’s license at the and I am step-mother to two fine young
Moore. It is age of 16. I would come to work when men. Two years ago, our family grew by
an honor to I got out of school each day. I graduat- one as we got custody of a little boy who
be selected ed high school and went on to further is now seven years old. In January of this
for this article my education with an associate’s de- year we were granted custody of his sister
about Virginia gree and a degree in Early Childhood who is nine years old. It can definitely be
Women in the Education. While attending college, I a challenge at times, as I am 55 years old,
Auto Industry. came to work at the car lot after class- raising two young children, and manag-
I am President es and on Saturdays. Instead of using ing a business at the same time. I make
of John’s Auto my teaching degree, I chose to work at sure I have time for my family and I en-
Sales, Inc. in John’s Auto Sales. I have been here for courage other career women to do the
Weber City, Virginia, which is located in almost 40 years and I would not change same.
the southwestern part of the state. My fa- a thing.
ther, John Haynes, started the business in I am sure I will make mistakes and not
1975. On October 1, 2020, we will begin My father’s health has declined over run the company the way that my father
our 45th year in the business. the last couple of years and he does not has to make it so successful, but I will
come to work every day like he used learn from those mistakes. I read once
With all of the changes in the used car to and I miss that. Yes, it can be hard that “the road to success is paved with
sales business with the economy and now working with family, but it can be re- losses and mistakes, but it can still take
with the pandemic, I credit the numbers warding just the same. My father has you where you want to go as long as you
of years of success to having a good rep- taught me a lot about the business, to don’t lose sight of your destination”.
utation in our area, being honest with our have respect and to be courteous to our
customers, having dependable employees, customers, and about life in general. I I would tell women in business to be con-
and keeping a good inventory of vehicles. will try my best to continue our legacy. fident, set goals, be happy, and be proud! n
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 3
APPLAUDING WOMEN
IN THE AUTO INDUSTRY
Empowerment is the process that gives people power and autonomy over their own lives
and the ability to make their own decisions. People are empowered when they have the
means to access the opportunities available to them without limitations or restrictions.
Women empowerment is all about supporting women both in their professional careers as
well as their everyday lives.
When I was deciding what kind of magazine and message I wanted to send to current and
upcoming leaders in our industry, I seized the opportunity to give women leaders in the
automobile business the platform to write about their unique experiences and accomplish-
ments. By listening to their stories and advice, hopefully we can encourage more women
across the state to take on leadership roles in our industry. We have had very influential
women pave the way throughout the years, such as Lois Keenan, who after over 40 years
of working for VIADA, has left one of the biggest legacies in the Virginia Auto Industry.
ALVIN MELENDEZ Another prominent example was Shirley Slack, who during her career managed to grow
EXECUTIVE DIRECTOR, VIADA a small independent dealership to a Mitsubishi franchise, and became one of the largest
ALVIN@VIADA.ORG dealer-auction remarketers that Virginia has ever seen.
I could go on and on talking about the impact women have had on VIADA’s success, and I
want to thank them for their leadership and valuable contributions to our community. As
a man, it is important that I give credit where credit is due, and truly advocate for women’s
voices to be heard. I hope these letters from the women featured in this magazine empower
“IF YOU WANT SOMETHING some of you to believe that everything is possible and to never give up on your dreams. I
SAID, ASK A MAN; IF YOU will leave you with a few quotes I think we all will appreciate:
WANT SOMETHING DONE, “Women are always saying, ‘We can do anything that men can do.’ But men should
be saying, ‘We can do anything that women can do.’”
ASK A WOMAN.” Gloria Steinem
-MARGARET THATCHER
“I would like to be known as an intelligent woman, a courageous woman, a
loving woman, a woman who teaches by being.”
Maya Angelou
Continued from page 2 • Gail Davis, the fifth female state presi- All of these ladies, except for those that
• Wanda Lewark was the third female dent of VIADA, brought her experience are no longer with us, continue to serve
state president of VIADA and went on and professionalism as an executive VIADA and the dealers of Virginia.
to serve NIADA on the Services Board with a large company to the associa-
and to be the first female NIADA Qual- tion. Her intellect, organization, and As you can see, women have been the
ity Dealer. communication added structure and heartbeat of our association in many
• Tina Allman was the fourth female growth to our association. ways, as we continue to seek new future
state president of VIADA and devel- • LexaLynn Hooper, the sixth female women to follow this path. I personal-
oped a passion for membership. She state president of VIADA, brought her ly thank these amazing ladies and their
holds the record for the number of experience and expertise from her po- great accomplishments serving our state
members signed by anyone in the as- sition as Manager of the International trade association in the Commonwealth
sociation. She continues to work the Program with the Association of the of Virginia.
booth at the Fredericksburg Manheim United States Army to our association.
Auction directing dealers to the correct During her tenure, she developed poli- Blessings to all,
forms they need, answering their many
questions, and signing members!
cies and procedures that improved how
we operated. Don
4 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020
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THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 5
VIADA CELEBRATES
WOMEN
IN THE INDEPENDENT AUTO INDUSTRY
Believe in Yourself
BY M’LISSA L. DUNN, VICE PRESIDENT, DUNN-RITE AUTO GROUP
ended up sleeping in unlocked cars as my ee Freeze, so when people would come
new home. After a few months of being in, more often than not, I would be
homeless, I went back to my father and asked if I could provide fries with that
asked if I could come back home. vehicle! I have met so many wonderful
people over the years since relocating
Although our relationship was strained our business to the Northern Neck.
for years, as I got older, I realized he had
only tried to do what he thought was best In 2013, my father passed away, and
for me. During those years estranged there is not a day goes by that I don't
from my father, I met and married two miss him. But, I was so blessed to have
very abusive men. I was one of the lucky had 55 years with him. There was noth-
ones; I got out with my life. The years ing left unsaid and, as I said goodbye to
of abuse left me feeling so defeated, but him, I thanked him for never giving up
somewhere inside me, I knew I could on me, even when I wanted to give up
make it. on myself. Although he had been gone
during so much of my childhood, he in-
Fast forward to today: I have been hap- stilled in me a work ethic that I believe
pily married to my husband of 36 years, in to this day.
and together we have three children. Our
oldest son, Randy Jr., is the service writer Some years have been harder than oth-
When I was first approached about what at our dealership in Kilmarnock, and our ers, but one thing that has not changed
I could share with other women in the in- youngest son, Daniel, runs our dealership is the way you should treat people. Pro-
dustry, I was so humbled to even be given in Longwood, Florida. Looking back over vide a good product, stand behind that
this opportunity. I have thought long and the years, I can honestly say the first years product, and tell people the truth. Some-
hard on this matter. In order for me to of our marriage were hard, always worry- times, the truth can be hard to take, but
share my thoughts, I have decided that I ing about money, but we both worked to- promising something and not delivering
need to tell the story of how I got to where ward the same goal of providing a stable on that promise only short changes ev-
I am. and loving family to our children. eryone, and hurts the reputation of all of
us in this industry.
My mother left when I was sixteen. My My husband opened his automotive
father was then given the daunting task of shop in 1998 in Prince William Coun- In 2015, we built a 10,000 square foot
stepping in and raising a teenager. Before ty, and named it Randy's Dunn-Rite dealership and full-service shop named
my mother left, my father worked long Automotive. In 2001, an opportunity Dunn-Rite Auto Group. We are so bless-
hours to support his family, which took was given to us to relocate to Kilmar- ed to have been able to grow our business
time away from much-needed parenting. nock, VA, so we moved our family through the years due to a combination
Although my family life up to that point there. Kilmarnock is where my grand- of hard work, prayers, and sometimes just
had been dysfunctional, my mother had parents lived, and where my most cher- being in the right place at the right time.
not been a strong disciplinarian when it ished memories come from. My aunt
came to parenting. So when she left, my and uncle still live in the same house In conclusion, I believe, without a doubt,
father's parenting skills were completely they lived in when I was a child. The that my business success is because of my
opposite of my mother's. He believed in Northern Neck is an amazing place. faith I have in God and the many blessings
rules and discipline - so it didn't go well. When people ask what Kilmarnock is He has shown me over the years, as well as
like, I always give the same answer - it's the work ethic my father instilled in me
I ran away from home and stayed with like Mayberry from The Andy Griffith and the love of my husband who showed
different girlfriends until their parents Show. We opened the sales lot in 2004. me that I am worthy. Believe in yourself,
wondered why I was staying so long. I The previous business had been a Tast- the best is yet to come! God bless! n
6 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020
VIADA CELEBRATES
WOMEN
IN THE INDEPENDENT AUTO INDUSTRY
That One
Indispensable
Ordinary Doing Person
BY SANDRA MOSS,
the Extraordinary
MOSS MOTOR COMPANY
Every organi-
BY GAIL DAVIS, DAVIS AUTO SALES zation has that
one “indispens-
able” person!
You just never know how life is going to turn out. As a young The one who
couple, my husband, Jimmy Davis, decided he wanted to sell knows the an-
cars instead of work on cars. After much thought, we decid- swer to nearly
ed as a family that he would acquire an independent dealer every question.
license and start selling cars. I would keep my full-time job The one that
that had benefits and all would work out. In those early years, everyone looks
I handled all the accounting in my off hours and we set on a to for a quick answer! At Moss Motor
path far exceeding our expectations. I never had intentions Company that person is Office Manager,
of being in the business, only a helping hand on the business Melanie Moss Farrish.
side.
Melanie came to work in the family busi-
Fast forward 44 years later, we have two locations, a repair ness in 1993. Our business had grown
facility and a separate Corporation for 4x4 off road customi- to the point that extra help was needed
zation work. We enjoy having all our sons working in the businesses. I retired from my and she was the perfect candidate. After
corporate career 15 years ago and have been in the business full time ever since. When managing 35 employees in the franchise
I retired, I was just going to leisurely answer the phones, make bank deposits, and have business, the Boss, Bill Lewis Moss, had
time to catch all those great department store sales that I missed working a full-time job. decided to stick with family members as
HA HA that has never happened! I can’t even get out of the office to get a bank deposit employees.
made anymore.
Melanie came to us from a position at
Throughout my career, I have participated at the local level rising to District President, Longwood University, where she was
at the state level, rising to State President, earned three membership recruitment Eagle office manager in the Center for the Vi-
Awards, became a Certified Master Dealer, and in 2008 was selected as the State Quality sual Arts. Her organization skills, people
Dealer. I have also participated in several DMV and MVDB focus groups through the skills, and high tolerance level make her a
years. Remember that I never intended to be in the car business. great employee! Since everyone at Moss
Motor needs to know how to do every-
I’m just an ordinary person that has lead an extraordinary life. How many people could thing, she is also a licensed salesperson!
have the best of both worlds, Corporate America and small family owned and operated
business? Was it overwhelming at times? Absolutely. But what matters the most is that Melanie’s husband, Dee Farrish, runs Far-
we have built a thriving business for our sons. It gives me great pleasure to be here and rish Hardware next door to Moss Motor.
see our sons operating at peak performance and to hear a customer on the phone tell me So occasionally, we share our #1 employ-
that we sure have raised our sons right. ee. Some might find it difficult to work
in a family business but for us, it’s a real
It just goes to show that you can do and become most anything that you set your mind blessing.
to. Life is an adventure and you just never know how it is going to turn out. n
When asked about her 27 years in the car
“WOMEN BELONG IN ALL PLACES WHERE DECISIONS business, Melanie commented, “I learned
early on never to leave my keys in my car.
ARE BEING MADE. … IT SHOULDN’T BE THAT After a trip to the bank, I found all my be-
longings in a chair in the office. Dad had
WOMEN ARE THE EXCEPTION.” sold my car while I was out. I now keep
—RUTH BADER GINSBURG my car keys attached to my side.” n
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 7
VIADA CELEBRATES
WOMEN
IN THE INDEPENDENT AUTO INDUSTRY
Mentoring for the Long Run
BY WANDA LEWARK, FORMER OWNER OF AUTO BUYING SERVICES
When I en- Slack and Sandra Moss. Their confidence VIADA was a tremendous asset to our
tered the auto- lead the way. While I had been trained in business and to me personally over the
motive field it a franchise organization, I lacked their years. It provided necessary information,
was male dom- confidence and courage. Therefore, they training, networking and friendships. I
inated and not became my examples and in many ways truly would not have wanted to be in busi-
exactly friend- my mentors. ness without their oversight. Of course I
ly to female would be remiss if I did not mention my
participants. I have always preferred being the one ‘be- greatest encourager - Lois Keenan. She
It seemed that hind the front person’ so to speak, but I was a shining example of achievement in
only a male found myself in more of a leadership posi- leadership and accomplishment. Virgin-
mind was able tion. Surprisingly, to myself, I enjoyed it and ia is highly respected by NIADA in large
to understand became more comfortable filing that role. part for her example.
the mechanical workings of a vehicle, the
value, the market demographics or the Due to my husband’s physical challenges, Had I not had the wonderful examples I
manner in which you communicate with I began to take on more of the day to day had and the opportunity to seek advice,
a perspective client. Things have come a management of our business, and while my abilities would have been limited.
long way since then. he was still involved he didn’t have to car- Thus my strong belief in sharing/men-
ry the major part of the load. We contin- toring that which we have experienced
There were pioneers to carve the way and ued our business together for 46+ years, ourselves. While we may have knowledge
to empower the females who were trying and ended our careers with an excellent and experience, encouragement and a
to enter the industry. To name just a cou- reputation and were able to help many great example can mean more in the long
ple very close to our members - Shirley along the way. run. n
Let us give thanks!
May your Thanksgiving and all the days ahead be filled with
happiness, joy, and prosperity. Thank you for
your continued partnership with VIADA.
8 | THE VIRGINIA INDEPENDENT NEWS | FALL 20202UNITS,500 +
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THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 9VIADA CELEBRATES
WOMEN
IN THE INDEPENDENT AUTO INDUSTRY
Challenging the Old Boys’
Club with Irrational Optimism
BY MELINDA ANDERSON, TOP TIER MOTORS LLC
An African-American, Female-Owned, Car, Motorcycle, and Trailer Dealership
A passion for Majority of the participants had been in a tions are just not there for black female
cars, trucks, position related to the car industry. I had owned car dealers. The funding options
and motorcy- only a vision of being a Car Enthusiast, available are far from good. In exploring
cles are often providing customers with a car buying those funding options, I have been told to
s y n ony m ou s experience that was haggle free, personal- take the lesser of two evils. Anxiety laces
and viewed as ized, professional, transparent, and warm my voice as I speak uncomfortable truths
a male-driven – not just a car buying process. Outside out loud. “I am a woman. I am black. I am
activity. Men of providing that customer an experience the owner of a car dealership.” All of these
have dom- that is like no other, I had to learn how to truths could be the reasons why some do
inated the be a car dealer and to learn fast. not support my business and why I face so
franchise and many challenges.
indep endent I quickly learned that establishing good
automobile dealership industry for years. relationships and having a supportive For any woman considering starting a car
It is always rare to see a woman owning a network of mentors in the car industry dealership, I say to you, dive into your
car dealership, much less a woman of col- is critical and is key. I was lucky to have passion with your chin up, walk with
or. With an irrational sense of optimism, been introduced to a mentor very early confidence, and be brave. Put a lot of
I decided to take my savings and use it to on in my journey, who spent the time, thought into your brand. Think about
open an independent automobile dealer- teaching, answering questions, and show- how you want your customers to see
ship in Virginia. ing me how to succeed in the industry. I you and how you may best serve your
and my husband, Luther L. Anderson, Jr., customers? To the women who have an
In 2016, I set out to purchase a luxury co-founder of Top Tier Motors, want to established dealership that may be strug-
vehicle for myself – specifically a BMW. thank Alvin and Tommie Melendez for gling, use your creativity to turn your
I test drove three different BMW’s before their guidance and mentorship. vision into victory. While men are focus-
settling on two main features that were ing on the moment and keeping up with
a must have – heated seats and a V8 en- I have faced many challenges as a wom- the status quo, you set aside some time
gine. The car dealership found a BMW an who owns a car dealership. That thing to rethink your strategy. To all women
550i that met my specifications and, more called work/life balance is anything but entrepreneurs, be a woman without fear
importantly – one that was priced with- balanced. I wear many hats - a sexy wife, and doubt while embracing every op-
in my budget. The process of buying the a caring mother, a beautiful grandmother, portunity. Then - network, network, and
car took over five hours and with all the a compassionate friend, and a dedicated network. There will be days when you
extras added in I was way over my bud- mentor. I know what it means when some- need encouragement and the individuals
get. This is where the thought of owning a one says there are just not enough hours in your network will be able to provide
dealership began. In 2018, I founded Top in a day. I have been ignored by men in you with what you need to keep moving
Tier Motors and challenged the old boys conversation. Over and over, I must prove forward. I am making slow yet signif-
club culture in 2018 by becoming a car, to some men in the industry that, yes, I am icant strides as a car dealer, despite the
truck, motorcycle, and trailer dealer. a woman who can learn just as a man how dual challenges of sexism and racism. I
to be a successful car dealer. Many times, am not afraid or discouraged in continu-
The day I took the two-day Dealer Oper- I find myself having to repeat the words, ing the journey, taking risks, and mak-
ator course, I knew I had to become more “Yes, I am the owner,” which is always ing the hard choices. I have a passion,
confident in who I was as woman and as followed by a brief silence. As a woman determination, and faith that sustains me.
a woman of color. The training course of color, I have been led down the wrong I have built that network and it’s growing
was made up of 98% male participants. path with a smile. The “right” funding op- just as is Top Tier Motors. n
10 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020WE HAVE MOVED FROM PHYSICAL
VIADA HAS GONE Digital
AUCTION CARDS TO THE SMART
DEALER AUCTION SAVINGS DIGITAL
PLATFORM. VIADA members
will have access to 17 auction
locations and $2,200 in savings!
This change will assist in faster
check-outs and better reporting.
Participating auctions include:
Abingdon
ADESA East TN
ADESA Knoxville
ADESA Wash. D.C.
America’s
BSC Bel Air
Bryan Buchanan
Capital City
Dealers of E. TN
Greensboro
Greenville
Manheim Fredericksburg
Manheim Harrisonburg
Manheim NC
Mountain State
Radford
Richmond
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 11THE CARLAWYER
©
CASE OF THE MONTH
Dealership's Finance Manager Had Duty an arbitration provision. They also argued was a material provision of the purchase
to Inform Buyer of Inconspicuous Arbi- that the buyer's alleged agreement to the agreement. Because of the creation of the
tration Clause in Purchase Agreement DRC was fraudulently induced and that false impression that shrouded the existence
Due to False Impression that Buyer's the DRC's provisions were unconscionable. of the DRC, the high court concluded that
Signature Was Only to Verify Informa- the finance manager was under a duty to
tion: The buyer and a dealership signed a The trial court denied the motion to compel disclose this material provision to the buyer
purchase agreement containing a dispute arbitration, but the appellate court reversed and that the buyer's failure to read the DRC
resolution clause ("DRC"). The DRC, in the and sent the case back to the trial court. The clause was no defense against establishing
middle of the purchase agreement, was the plaintiffs filed a petition to the Supreme such duty. The dealership was "under a duty
only provision in red ink, was in a smaller Court of Oklahoma, which was granted. to say nothing or to tell the whole truth,"
font and called for the buyer to pay one-half The Oklahoma high court concluded that, and disclosing some facts while concealing
of the arbitrator’s fee. The heading "Dis- under the circumstances of the case, a duty others was fraud.
pute Resolution Clause" was in all capital arose to inform the buyer of the DRC in the
letters. The buyer left the dealership with purchase agreement due to the false impres- The high court attempted to limit the effect
the purchased truck and left his trade-in at sion created by both the dealership's finance of its holding by stating that the duty to
the dealership. manager and the structure of the purchase disclose in this case is not a duty to read
agreement. The state high court vacated the an entire contract; it is the duty to disclose
A few months later, the lienholder on his appellate court’s decision, affirmed the trial enough information that will clear the false
trade-in contacted him claiming he owed court's decision, and remanded the case to impression created, which, under the cir-
late payments. The buyer was later noti- the trial court. cumstances, only concerned the DRC. See
fied by the dealership that his trade-in had Sutton v. David Stanley Chevrolet, Inc., 2020
been stolen and the payments were not the The state high court based its decision on Okla. LEXIS 94 (Okla. October 13, 2020). n
dealership's responsibility since it did not the finance manager telling the buyer that
own the trade-in. The dealership took back the purpose of the purchase agreement was Eric (ejohnson@hudco.com) is a Partner in
the truck. to verify his personal information, infor- the law firm of Hudson Cook, LLP, Editor in
mation on both vehicles, and how much he Chief of CounselorLibrary.com’s Spot De-
The buyer and his wife sued the dealership would pay for his purchase The high court livery®, a monthly legal newsletter for auto
for fraud in the inducement to purchase the reasoned that the representations of the fi- dealers and a contributing author to the F&I
truck, conversion, violations of the Okla- nance manager combined with the structure Legal Desk Book. Tom (thudson@hudco.
homa Consumer Protection Act, breach of of the purchase agreement, including that com) is Of Counsel to the firm, has written
contract, negligence, and intentional inflic- the unrelated DRC provision was tucked- several books and is a frequent writer for
tion of emotional distress. The dealership in right before the apparent signature line Spot Delivery®. He is the Senior Editor of
moved to compel arbitration based on the for the trade-in vehicle section, created a CARLAW® and Spot Delivery®. For in-
DRC. The plaintiffs responded, arguing false impression that the only purpose of formation, visit www.counselorlibrary.com.
that the RIC contained a merger clause that the buyer's signature was to verify infor- ©CounselorLibrary.com 2020, all rights
provided it represented the entire contract mation concerning his trade-in vehicle. reserved. Single publication rights only, to
between the parties and did not contain The DRC, which provided for arbitration, the Association. HC/HC# 4846-5620-7312
It’s time to change
your approach to F&I compliance
WITH THIS SPECIAL OFFER...
Subscribe to Spot Delivery and, at no additional charge, we will
send you a copy of your choice of any of our legal compliance
books, CARLAW, CARLAW II Street Legal or CARLAW III Reloaded.
To order, visit us at www.counselorlibrary.com/offer/spot, or call us at 877-464-8326. Also follow us on:
12 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020ON THE WIRE l
NOTICE: For individuals attending DKP Administrations’
Finance and Insurance Training and Certification Class:
This is a 3 1/2-day class which will begin be made payable to DKP Administration, If you have any questions
Monday morning and conclude Thursday at Inc. and be mailed 10 days prior the class to: or concerns, please do
noon. Daily class hours will be from 9:00 not hesitate to call ONLY A
AM to 5:00 PM. It is very important that you DKP Administration, Inc. Jim Perkins at FEW SPOTS
LEFT. REGISTER
are prompt, because there is a large amount 4925 Boonsboro Road, #238 (434) 455-2474 or the
of material to be covered in a relatively short Lynchburg, VA 24503 instructor, Mike Free,
period of time. (434) 878-4231. TODAY!
Dress code for the class is business casual.
To reserve your space in the class, please No blue jeans, shorts, t-shirts, etc. will be We look forward to seeing you,
complete the enrollment form and either allowed. Jim Perkins, President
email or fax the completed form to info@ DKP Administration, Inc.
dkpadmin.com or 434-384-1150. The fee If possible, please bring an iPad, tablet, or
for the class is $1,295. All checks should laptop for on-line training.
PLACE YOUR AD
IN VIADA’S
NEXT ISSUE
Stay in front of
DECISION MAKERS
across Virginia
REACH YOUR TARGET
AUDIENCE
with affordable rates.
It’s advertising to
GROW YOUR BUSINESS.
DEADLINE
To learn more, reach out to Bryan Dougherty (BDougherty@acvauctions.com) or
Jared McHenry (JMcHenry@acvauctions.com)
IS JAN. 15!
Email alvin@viada.org for ad
rates or to secure space.
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 13GOLF TOURNAMENT HIGHLIGHTS
On Tuesday, October 6, 40 of VIADA’s a high of 76 degrees in the afternoon. After Though the group was kept small this year,
finest independent dealers and vendors completing the course, everyone made their we look forward to expanding this tourna-
came together at the Hunting Hawk Golf way back to the main cabin for a barbecue ment in the future so that everyone can get
Course in Glen Allen, Virginia, for our buffet dinner and the announcement of out of the office for a day of fun and net-
2020 Golf Tournament. Divided into eight raffle prizes. Winners took home a variety working with one another.
teams of four, they teed off at noon and of items, including noise-making Aflac
made their way around the greens, which ducks, Aflac duck club covers, golf shirts, We greatly appreciate everyone who took
were sponsored by nine different vendors. golf umbrellas, golf balls, clubs, and cash. the time to come and support this event,
With a boxed lunch and countless drinks, The winning team included Don Sullivan, and we can’t wait to watch it grow! We will
golfers were soaking up the chance to Sr., Donald Sullivan, Jr. and Will Morris, post a save-the-date soon on Facebook for
socialize outdoors. The sky was clear with of ACV Auctions and each took home new the Spring tournament in May 2021. n
the outline of clouds, the weather peaking at drivers.
THANK YOU TO OUR GENEROUS SPONSORS
HIVBUSINESS SOLUTIONS
14 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020GOLF TOURNAMENT HIGHLIGHTS
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 15NEW MEMBER BENEFIT 16 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020
REMINDER DEALER
OPERATOR COURSE
ONLINE RECERTIFICATION COURSE CALENDAR
Take this course at your own pace at your home or work Registration is $410.
computer, iPad or even on your mobile phone. A Q&A review EARLY BIRD REGISTRATION: If you
register more that 14 business
at the end of each chapter will make sure you are aware
days before the class date, get
of key requirements. You will receive a completion certificate a $50 discount. Class is 8a to 5p.
once you have finished the entire course.
DECEMBER 8-9
After completion of your recertification, you may revisit Hilton Richmond Downtown
your account to refresh your memory of any course material. 501 East Broad Street
You still have access to the instructor who can answer Richmond, VA
questions about the course content.
JANUARY 12-13
Hampton Inn
NEW REGISTRATION FEES & WEBSITE 3101 Coliseum Drive
Hampton, VA
VIADA Members: FREE plus $25 fee for the MVDB
Non-Members: $25 plus $25 fee for the MVDB JANUARY 26-27
NEW WEBSITE TO REGISTER for Online Course Hotel TBD
Woodbridge/Fredericksburg, VA
www.VADealerRecertification.com
TO REGISTER, VISIT:
QUESTIONS? viada.org/pre-license
Call 800-394-1960 or Email info@viada.org
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 17NEW AND RENEWED MEMBERS AS OF JUNE 2020
Thank you for your support!
NEW MEMBERS Lynchburg Motor LLC A.T.M. Motors Inc Capital City Auto Auction
AutoGrounds, LLC Lynchburg • District 6 Martinsville • District 5 St. Albans • District 8
Woodbridge • District 4 Marquis Sampson Action Auto Parts Car Credit Nation Inc
National Auto Lenders Virginia Beach • District 2 Hopewell • District 2 Winchester • District 4
Dulles • District 4 Mohammad Salem ADESA Washington DC Car Shop Inc
SurgeMetrix Virginia Beach • District 4 Dulles • District 4 Covington • District 3
Coral Springs • District 1 Patierno Group LLC Advantage Motors Inc Cardinal Auto Sales LLC
Better Vantage Point, LLC Wakefield • District 1 Newport News • District 1 Chester • District 2
Norfolk • District 1 PDEX Leasing Inc. DBA Affordable Auto & Truck Inc CarLotz
A & J Auto Inc PDEX Autos Virginia Beach • District 1 Midlothian • District 2
Virginia Beach • District 4 Christiansburg • District 3 All In One Auto Carz Unlimited LLC
ACM Auto Sales LLC Quick Time Auto Body LLC Portsmouth • District 1 Richmond • District 2
Virginia Beach • District 1 Norfolk • District 1 Atlantic Auto & Truck Sales Cherrydale Motors
Angel’s Auto Sales LLC S&B Auto Sales LLC Norfolk • District 1 Arlington • District 4
N Chesterfield • District 2 Portsmouth • District 1 Atlantic Financial Services Chesapeake RV Solutions
Auto Giants Mitsubishi Shaphon Harper Chesapeake • District 1 Chesapeake • District 1
Manassas • District 4 Virginia Beach • District 2 Atlantic Union Bank City Motors Co LLC
Auto Palace LLC Shore Drive Auto World Henrico • District 2 Harrisonburg • District 7
Manassas • District 4 Virginia Beach • District 1 Cole Auto Outlet Inc
Auto Center
Autostar USA LLC Sports Car Workshop Sales Bluefield • District 8
Front Royal • District 4
Asheville • District 1 Richmond • District 2 Colonial Heights Auto
Auto Credit Line Inc
Bobs Used Cars Street Smart Virginia Inc Center Inc
Richmond • District 2
Martinsville • District 5 Fredericksburg • District 4 Colonial Heights • District 2
Auto Energy
Bolvs LLC Sullivan Auto Trading Inc Compact Auto Works and
Lebanon • District 8
Virginia Beach • District 4 Fredericksburg • District 4 Sales, Inc
Auto Trakk LLC
Car Land Susan Powell S Chesterfield • District 2
Montoursville • District 4
Virginia Beach • District 1 Virginia Beach • District 1 Conway Motor Company Inc
Auto Villa
Car Net Auto The Car Exchange Saltville • District 8
Virginia Beach • District 1 Danville • District 5 County Auto Brokers Inc
Virginia Beach • District 2
The Dry Dock Automax of Virginia Inc. Yorktown • District 1
Contigo Auto Sales
Virginia Beach • District 4 Chester • District 2 Cunningham Brothers Used
Richmond • District 2
Value Motors RVA Automotive Care Express Inc Auto Parts
Elite Auto Club LLC
Virginia Beach • District 1 Suffolk • District 1 Rustburg • District 6
Virginia Beach • District 1
Virginia Auto Mart Autopart International Custom Seat Cover Shop Inc
G.E.M’s Auto Sales & Service
Oxford • District 5 Norton • District 4 Salem • District 3
Virginia Beach • District 1
Vision Motors Inc B & E Auto Service Inc Damascus Motor Sales
Get Right Motors LLC
Manassas • District 4 Virginia Beach • District 1 Damascus • District 8
Danville • District 5
Winn Auto Sales Basic Auto Sales DEKA Automotive & Truck
Green Light Auto Sales
Virginia Beach • District 1 Richmond • District 2 Sales LLC
Virginia Beach • District 1
H & R Auto Inc Zulmai Hakimi Bi Rite Auto Sales Inc Bedford • District 3
Arlington • District 4 Virginia Beach • District 4 Ruckersville • District 7 Dominion Motors
H&C Auto Inc. Bird’s Auto Sales Winchester • District 4
Oilville • District 2 RENEWED MEMBERS Dublin • District 3 Donovan’s Used Cars
James Durham 1st Choice Auto Sales Inc Blankenship Auto Inc Harrisonburg • District 7
Virginia Beach • District 7 Newport News • District 1 Accomack • District 1 Don’s Auto Exchange Inc
James Taylor 220 Auto Sales LLC Broadway Motors LLC Cedar Bluff • District 8
Virginia Beach • District 4 Rocky Mount • District 3 Broadway • District 7 Doug’s Auto Sales LLC
Jessica Greene 50 West Auto Sales Bruce Auto Parts Inc Danville • District 5
Virginia Beach • District 1 Winchester • District 4 Mechanicsville • District 2 Drive Time Sales & Finance
Krachi LLC A & F Auto Sales C2M Enterprises LLC Corporation
Virginia Beach • District 4 Manassas • District 4 Newport News • District 1 Tempe • District 1
18 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020NEW AND RENEWED MEMBERS
East Main Rides LLC Holiday Motors PVT Inc Falls Church • District 4
Marion • District 8 Portsmouth • District 1 Fieldale • District 5 Superior Motors Inc
Easterns Automotive Group HRFT Finance Inc Richmond Truck Authority Bristol • District 8
Alexandria • District 4 Portsmouth • District 1 Henrico • District 2 Susie’s Auto Center Inc
Elite AutoNation LLC Ike’s Auto Sales Roger Fowler’s Sales & Danville • District 5
Spotsylvania • District 4 Pulaski • District 3 Service Inc Swope Enterprises Inc
Empire Auto Brokers Industrial Acceptance Corp Suffolk • District 1 Timberville • District 7
Harrisonburg • District 7 New Haven • District 4 Route 11 Valley Auto Sales T K Hughes Auto Sales Inc
Excel Auto Sales II J & J Truck & Auto Sales Inc Verona • District 7 Richmond • District 2
Carson • District 2 Waynesboro • District 7 RV Outlet USA Inc The Auto Connection
E-Z Auto Johnsons Auto Sales Ringgold • District 5 Norfolk • District 1
Newport News • District 1 Ruther Glen • District 2 S & B Motor Co Inc The Salvation Army
EZ Performance Johnson’s Mustang & Truck Danville • District 5 Virginia Beach • District 1
Orange • District 7 Parts Chesapeake • Saunders Motor Company Toms Truck Sales LLC
Fisher Auto Parts District 1 LLC Hampton • District 1 Bealeton • District 4
Staunton • District 7 K B Motors Inc Bristol • Select Automotive Inc
Frazer Computing Inc Top Auto Sales
District 8 Hopewell • District 2 Petersburg • District 2
Canton • District 4 Kar Crazy II LLC Select Automotive.Com
Freebridge Auto Sales Top Motors LLC
Virginia Beach • District 1 Virginia Beach • District 1 Portsmouth • District 1
Charlottesville • District 7 KAR Global Sellers Brothers
Full Throttle Auto Sales LLC Trimax Auto Group Inc
Salem • District 1 Danville • District 5
Woodstock • District 7 Norfolk • District 1
Lakeview Motors Sharp Cars Ltd
Fulton Bank Richmond • Trips Auto Sales
Clarksville • District 5 Salem • District 3
District 2 Berryville • District 4
Lighthouse Truck & Auto LLC SNS Cars Inc
Funderburk Auto Wholesalers Truck World RVA Inc
Dillwyn • District 2 Front Royal • District 4
Chesapeake • District 1 Oilville • District 2
Little Joe’s Mitsubishi Snyder’s Auto Sales Inc
Gary’s Wholesaling LTD Glen Ultimate Cycle
Chesapeake • District 1 Harrisonburg • District 7
Allen • District 2 Powhatan • District 2
London Auto Services Ltd Solera TitleTec
Gasoline Alley Auto Sales LLC United Auto Wholesalers LLC
Falls Church • District 4 Westlake • District 1
Winchester • District 4 Portsmouth • District 1
MAACO Of Blacksburg Sono Auto Sales Inc
Gateway Motors LLC Universal Auto Sales LLC
Lynchburg • District 6 Blacksburg • District 3 Chesapeake • District 1
Martin Auto & Truck LLC Southside Virginia Auto Spotsylvania • District 4
Genes Auto Repair & Sales Vail Automotive
Collinsville • District 5 Altavista • District 6 Auction
Martin’s Paint & Body Shop Chester • District 2 Norfolk • District 1
GWC Warranty Vans of Great Bridge
Wilkes-Barre • District 4 Amherst • District 6 Spencer Motor Sales Inc
Midway Auto Sales Vansant • District 8 Chesapeake • District 1
H L McGeorge Auto Sales Inc
Linville • District 7 Spicer Automotive Inc Vehicle Acceptance Corp
Tappahannock • District 2
Mike Witt Motor Sales LLC Ashland • District 2 Richmond • District 2
Hamilton Classic Cars
Salem • District 3 SpotOn Glen WBM of Arlington
Chester • District 2
MITS of Virginia Allen • District 2 Arlington • District 4
Hammersley LLC
Lynchburg • District 6 Waynesboro • District 7 Stacey’s Auto Advantage West Atlantic Auto Group LLC
Harrisonburg Honda Hyundai MobilityWorks Big Stone Gap • District 8 Emporia • District 1
Harrisonburg • District 7 N Chesterfield • District 2 Stamper Auto Sales Wheels & Deals Inc dba
Hayes Auto Sales Mountain Valley Motors LLC Lebanon • District 8 Thomas Motors
Hayes • District 1 Dayton • District 7 Starr Motors Inc Montvale • District 6
Herman’s Motor Sales Inc Plaza Motors of VA LLC Suffolk • District 1 Wheels of Tomorrow LLC
Hurt • District 5 Richmond • District 2 State Line Auto Sales Fredericksburg • District 4
Hi-End Auto LLC Point Financial New Church • District 1 Williams Auto Mart Inc
Appomattox • District 6 Chesapeake • District 1 Stevens Auto Sales Inc Bristol • District 8
Highlands Motor Co Potomac West Motors LLC Danville • District 5 Woodbridge Auto Sales
Abingdon • District 8 Springfield • District 4 Student Auto Sales Woodbridge • District 4
THE VIRGINIA INDEPENDENT NEWS | FALL 2020 | 19BECOME A MEMBER OF VIADA
12 BENEFITS OF hicles and the Motor Vehicle Dealer
Board. 9.
member discount.
Eight districts that hold dinner meet-
MEMBERSHIP 2. A “Member Hotline” to get answers to
complex questions.
ings mostly on a quarterly basis to
share information, learn something
3. Online recertification course – FREE new, and network with other success-
VIADA provides benefits and services to with members only paying the $25 ful dealers.
members they are not always able to find MVDB fee. 10. Plus, there are many Associate Mem-
on their own. With VIADA, the dealer has 4. An “Auction App” where members bers who have services, programs ben-
educational and networking opportunities save up to $2,200 worth of Buy/Sell/ eficial to your business – several offer
through our schools, workshops, town hall/ Provider fees at auctions! discounts.
district meetings, and annual convention 5. Member rebates are also available from 11. Five members who serve on the Mo-
and trade show. Advance Auto Parts and Fisher Auto tor Vehicle Dealer Board representing
Parts – which more than cover the cost your interests when regulations are
Whether it’s creating an environment for of membership! Andrew Wiley with created or revised.
sharing ideas, or serving as a place to come Consumers Auto Warehouse received 12. And lastly, your membership in VIA-
to for solutions to problems that arise, VIA- $854 just in one quarter! DA ALSO includes NIADA member-
DA is the only organization in Virginia 6. Members also receive a 20% discount ship and access to national benefits
whose primary purpose is the welfare and when purchasing forms. and services!
success of the independent dealer. 7. Educational and training workshops to
insure you have the latest information Cost of VIADA/NIADA membership is
1. The only trade association in Virginia to remain compliant and learn about only $325 a year which is about $27 per
that represents the interests of inde- best practices in the industry. month. An investment in your business, for
pendent dealers before the Virginia 8. Need one-on-one consultation? We you and your family. n
Legislature, Department of Motor Ve- have two industry experts that offer a
THA NK YOU
VIRGINIA INDEPENDENT
AUTO DEALERS PAC was
established to solicit funds
from independent dealers for
contribution to candidates for
statewide elections – Governor,
Lt. Governor, Attorney General,
and candidates for the General
Assembly. All contributions are
voluntary and reported to the
State Board of Elections.
The purpose of the Virginia Independent Auto Dealers PAC This year we have raised close to $30,000, and because of
is to promote the licensed independent automobile sales this contribution we know we will be able to support many
industry in Virginia and raise funds for the same purpose. that are seeking election or re-election. We want to take this
From such funds we can make campaign contributions time to thank all the members for your support. In previous
to those seeking election or re-election for state political years we were able to list all of you, but this year hundreds
offices, without regard to party affiliation. We make these contributed and that is an amazing accomplishment that
contributions on the basis of who we believe to be deserving can’t go unnoticed. Thank you again for your participation
of such support. in Virginia Independent Auto Dealers PAC.
20 | THE VIRGINIA INDEPENDENT NEWS | FALL 2020RECRUIT A MEMBER TODAY
VIADA. Large Enough to Serve, DID YOU KNOW?
When you join VIADA, you also
Small Enough to Care!
have access to NIADA
products and services.
q
It takes a Member to get a Member!
EDUCATION ADVOCACY / INSURANCE &
• Workshops: BHPH / Rental / Title & REPRESENTATION PROTECTION
Registration • VIADA represents you AND your • Privacy Policy Manual / Red Flag Rule
• Dealer Day business interests • Information to help you stay
• The Virginia Independent News • General Assembly Lobbyists compliant with Federal & State Laws
• Used Car Dealer (NIADA Magazine) • Congressional Lobbyists • $3,000 Accidental Death and
• Monthly eNews Email • DMV and MVDB Representation Dismemberment / Health Discount
• District Meetings • Political Action Committee Card / Child Safety Kits
• Annual Convention & Expo
• VIADA Website: viada.org SAVE $$$ HELP HOTLINE & LEGAL
• Facebook.com/infoviada
• VADealerRecertification.com
• Discounts on Dealership Forms COUNSEL
• Auction Card Discounts • Member Hotline. Get answers to all
• Two Day Dealer-Operator • Access to Member Benefit /
Precertification Course of your questions.
Associate Providers • Access to Legal Consultation...VIADA
• NADA Guides has a list of industry-knowledgeable
EXTRA PROFIT • OFAC Reports attorneys.
CENTERS • Advance Auto Parts & Fisher Auto
• One-on-One Consultation Discount
• Finance Programs/Manuals Parts Discounts
• Service Contracts/Warranties • Membership and Services Directory
• Floorplans • Online Dealer Supply Store
• Rental Program
• Certified Pre-Owned Program
MEMBERSHIP APPLICATION (PLEASE PRINT) Date of Membership
Dealer’s Business Name Phone
Primary Owner/Dealer/Operator Cell Phone
Address Fax
City/State/Zip Dealer’s License
Business Email Date of Birth
Personal Email Web Address
Payment q Annual Dues (includes National, State & Local), $325.00 q Auto Renew My Annual Dues
q Voluntary VIADA Political Action Committee Contribution, $50.00 (optional)
q Check (payable to VIADA) q Cash q Visa q MasterCard q Discover q Amex
Total enclosed
Credit Card No.
Expiration Date Sec. Code
Billing Street Address Billing Zip Code
Signature Recommended By (Current Member)
Mail to: VIADA, 4700 Thoroughgood Square, Virginia Beach, VA 23455-4043 | (757) 464-3460 | (800) 394-1960 | viada.orgYou can also read
