Virtual Convening #3 Please use the chat box - Center for Care Innovations

Virtual Convening #3
 July 20, 2021

Please use the chat box This webinar is being
 to ask questions. recorded.

Renaming Yourself in Zoom

 Step 1 Step 2 Step 3 Step 4
 “Participants” “More > Rename” Enter Your Name “Rename”
 At the bottom of your Find your name at the right of Please make sure to enter Click “Rename” or hit the
Zoom screen, click on the the screen and hover over it; your full name followed by “enter” key to complete the
 “Participants” icon. select “More” > “Rename.” your organization’s name. name change. That’s it!

Connecting Your Phone to Zoom Audio

 Step 1 Step 2 Step 3 Step 4
 Find “Mute” “Switch to Phone Audio” “Phone Call” Enter Your IDs
 At the bottom of your Zoom Choose the option In the pop-up, make sure the Enter your Meeting ID
screen, click the upside-down “Switch to Phone Audio” “Phone Call” tab is selected. and Participant ID.
 carrot (^) next to “Mute.” in the list. Follow the instructions. Do not skip this step!

Welcome

 Program Overview Refresher

 Cohort Conversations

Agenda Program Reminders & Next Steps

Program Overview Refresher

Objective for Clinic Connection Track

 1. Applied Project 2. Clinic
 Track Connection Track

 Engage with peers to discuss and solve challenges related to
 providing and sustaining virtual care.

 CENTER FOR CARE INNOVATIONS | 6

Program Expectations
• Identify a project lead: Your organization agrees to appoint a project lead to participate in all virtual
 learning sessions and report learnings back to your organization.
• Attend virtual learning sessions: Your organization is required to send your project lead to all virtual
 learning sessions. Each session will be 1.5-2 hours in duration.
• Complete pre-work assignments: Your organization is expected to complete assignments throughout
 the program that will support you in advancing your project.
• Share best practices and challenges
• Participate in evaluation and communication activities:
 • Submit data reporting
 • Participate in interviews & surveys
• Submit final narrative and expenditure reports

 CENTER FOR CARE INNOVATIONS | 7

March 2021 April 2021 May 2021 June 2021 July 2021

 Remote
 Support
 (Required for
 Project Lead VCIN Club &
 & Recommended
for Team Members)
 Learning Hub
 )

 Virtual
 Webinars
 (Required for Project
 Lead & Encouraged
 for 1 additional
 representative)
 Kickoff Webinar Virtual Convening #1 Virtual Convening #2 Hot Topics in Virtual Virtual Convening #3
 March 2, 2021 April 6, 2021 May 4, 2021 Care July 20, 2021
 June 8, 2021

 Evaluation
& Reporting
 (Required)

 Evaluation Process Data Submission
 Overview 1 of 3
 March 25, 2021 Due: June 15, 2021
 Project Leads & Data/IT Leads Only
 (Optional)

Aug 2021 Sept 2021 Oct 2021 Nov 2021 Dec 2021

 Remote
 Support
 (Required for
 Project Lead VCIN Club &
 & Recommended Learning Hub
for Team Members)

 Virtual
 Webinars
 (Required for
 Project Lead &
 Encouraged for
 1 additional
 representative
 Share & Learn #1 Virtual Convening #4 Share & Learn #2 Virtual Convening #5
 September 21, 2021 October 19, 2021 November 18, 2021 December 16, 2021

 Evaluation
& Reporting
 (Required)

 Data Submission
 2 of 3
 Due: December 15, 2021

Jan 2022 Feb 2022 Mar 2022 Apr 2022 May 2022

 Remote
 Support
(Required for Project
 Lead & VCIN Club &
 Recommended for Learning Hub
 Team Members)

 Virtual
 Webinars
(Required for Project
 Lead &
 Encouraged for
 1 additional
 representative) Virtual Convening #7 Final Convening
 Share & Learn #3 Virtual Convening #6
 April 2022 – Date TBD Celebration!
 January 18, 2022 February 2022 – Date TBD
 May 2022 – Date TBD

 Evaluation
& Reporting
 (Required)

 Final Narrative Data Submission
 & Final Report 3 of 3
 Due: June 15, 2022 Due: June 15, 2022

Virtual Care Innovation Network Club

 Find and register for all VCIN
 virtual convenings/webinars
 related to Clinic
 Connection Track.
● In the Club Directory,
 find the Virtual Care Joining the VCIN Club will
 Innovation Network ensure that you’ll have access
 to all attachments, links and
● Click the blue button, more!
 Join Club

Cohort Conversations

Cohort Conversations
 5 minutes for sharing, 3 minutes for discussion

 1 What is your organization doing well
 when it comes to virtual care?

 2 What is currently your biggest
 challenge?

 3 Do you have something that you’ve been
 testing that you’d like to share with your
 peers? Or do you have any questions for
 your peers about things they are doing?

Bijal Shah (room 1) Nhi Tran (room 2)
 • Clackamas County Health • Wallace Medical Concern
 • Valley View Health Center • CHAS Health
 Centers • Marin Community Clinics
 • HealthWorks for Northern • GPW Health Center
 • West Hawaii Community • TrueCare
 Virginia • Unity Health Care
 Health Center • Community of Hope
 • Kokua Kalihi Valley • San Mateo County
 • Neighborcare Health • San Francisco Health Network
 Comprehensive Family • Cowlitz Family Health Center
 • Roots Community Health • South Bay Family Health Care
 Services • Neighborhood Health Center
 Center • Vista Community Clinic
 • Bay Area Community Health • Mary’s Center

 *Then, follow the steps below to join your assigned breakout room:
Step 1: Step 2: Step 3:
When breakout rooms A menu will pop up Click ”Yes” to confirm, and you will be moved to that breakout room.
open, a popup will with a list of all
show up above the breakout rooms.
Breakout Room icon. Hover over your
 assigned breakout
Click Breakout Rooms. room, then select
 “Join.”

Please share in the chat box:

Please share something you learned from
 your peers that you'll take back to your
 organization.

Next Steps

We want your feedback!

Post-Webinar Survey | 2 minutes

Save the Dates!
 2021 2022

 Jul Aug Sept Oct Nov Dec Jan
 Virtual
 Virtual Convening #3
 Convening July 20 Virtual Virtual
 Webinars 12 – 1:30 PM Convening #4 Convening #5
 (Clinic PST October 19 December 16
Connection) 12 – 1:30 PM PST 12 – 1:30 PM PST

 Quarterly (CANCELLED)
 Expert Combined Combined Combined Combined
 Convening #2 Convening #3 Convening #4 Convening #5
Webinars (in
 August 17 September 21 November 18 January 18
 partnership 12 – 1:30 PM PST 12 – 2:00 PM PST 12 – 2:00 PM PST 12 – 2:00 PM PST
with Applied
Project Track)

Resources Learning Hub
 Access the Learning Hub for resources to support your efforts to
 advancing virtual care.

Check out CCI’s favorite virtual care
articles, and feel free to share
articles you’re reading on the
 Catalyst Design Dash
 CCI Academy short course that involves a rapid, team-based
“Virtual Care Articles & Reading!” exercise that walks you through phases in a design thinking
thread in the Club. approach to problem solving

 ABCs of Quality Improvement (QI)
 Short-Course series that provides a step-by-step approach to
 improving performance through brief videos, interactive activities,
 and peer sharing.

 19

Thank you!
For questions, contact: Bijal Shah Nhi Tran
 (she/her/hers) (she/her/hers, they/them/theirs)

 Senior Program Program Coordinator
 Manager Clinic Connection Track
 bijal@careinnovations.org nhi@careinnovations.org
 c c