WELCOME TO UQ Pre-departure guide for international students - University ...

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WELCOME TO UQ Pre-departure guide for international students - University ...
WELCOME TO UQ
       Pre-departure guide for international students

20/02/2019
WELCOME TO UQ Pre-departure guide for international students - University ...
WELCOME
Congratulations on being accepted into one of the top 100
universities in the world. Your time at The University of
Queensland, and in Australia, will no doubt open your mind
to ideas, possibilities and experiences you may not have
even considered.

Your first weeks here will be fun, exciting, engaging and,
perhaps at times, overwhelming. We recommend you take
some time to familiarise yourself with the services and
opportunities available to you as a UQ student. Your goal,
and ours, is to ensure you make the most of your time here
and succeed in all aspects of student life at UQ.

CONTENTS
BEFORE YOU ARRIVE                                               SETTLE IN

Starting at UQ........................................... 2     Know your campus.................................18

Get connected.......................................... 3       Stay safe....................................................18

Accommodation ......................................4           UQ St Lucia ............................................. 19

Plan your finances....................................6         UQ Herston ............................................ 20

What to pack?...........................................8       UQ Gatton.................................................21

Safe travels!...............................................9   Other UQ sites.........................................22

                                                                Employability..........................................23

WHEN YOU ARRIVE                                                 International student support ...........24

Your first days at UQ..............................12           Make friends............................................25

Welcome to #UQLIFE............................13                Brisbane....................................................26

Getting around....................................... 14        ... and surrounds.....................................27

                                                                Important websites...............................28

                                                                Checklist and key dates........................29
WELCOME TO UQ Pre-departure guide for international students - University ...
BEFORE
YOU ARRIVE

         WELCOME TO UQ   1
WELCOME TO UQ Pre-departure guide for international students - University ...
STARTING AT UQ
    Whether this is your first time abroad or you’re a seasoned traveller making a new home,
    starting university in a new country is a time of great change. The Starting at UQ website is
    your one-stop-shop for everything you need to know about becoming a UQ student.

    To get started visit my.uq.edu.au/starting-at-uq.

            1
           Plan
                        Choose your courses and start
                        planning your timetable.
                                                                       UQ Sign-In
                                                                       Haven’t activated your UQ account?
                                                                       Shortly after you received your
                                                                       Confirmation of Enrolment (CoE),
                                                                       you should have been sent an email

           2
                        This is the process of registering the         with a UQ account activation link.
                        courses you intend to study for a              Click the activation link and follow
                        semester. You will use the mySI-net            the steps.
          Enrol         system to enrol.
                                                                       If you experience any difficulty
                                                                       activating your UQ Sign-In, or forget
                                                                       your password, contact Information
                                                                       Technology Services

           3
        Student
                        Use the online tools to calculate your
                        fees automatically, and find out about
                                                                       on +61 7 3365 6000
                                                                       or email help@its.uq.edu.au.
                        scholarships and prizes.
        finances

           4
      Prepare for
                        Collect your student ID,
                        buy textbooks, connect to wifi
                        and learn about IT systems.
                                                                       TIP: Log in using your UQ account
                                                                       details for a personalised view
                                                                       of Starting at UQ, including your
       semester                                                        profile, helpful contacts and other
                                                                       tailored information just for you.

                                                                       UQ Terminology
                                                                       When you plan your study at UQ
                                                                       you may find that we use different
                                                                       terminology than your home
                                                                       country. For example, your studies
                                                                       that make up your degree is called
                                                                       a ‘Program’. If you hear expressions
                                                                       that are unfamiliar to you or need
                                                                       clarification on UQ terminology, visit
                                                                       dictionary.uq.edu.au.

2   WELCOME TO UQ
WELCOME TO UQ Pre-departure guide for international students - University ...
UQ Checklist app

GET CONNECTED
Download the following helpful apps to get organised before you arrive.

Apps                                                                        Mobile phones
                                                                            Australia has three main mobile
        UQ Checklist                            UQ Timetable
                                                                            phone networks: Telstra, Optus and
        Find out where to get help              UQ’s official course        Vodafone. All networks are GSM and
        with accommodation and                  timetable planner, that     all offer 4G services, so you may be
        work, and plan your first               lets you check your class   able to use an Australian SIM card in a
        few weeks of classes.                   schedule on the go.         phone you already own (Europe and
                                                                            Asia). A wide range of mobile plans
        UQnav                                   Learn.UQ Mobile             are available (pre-paid, SIM only and
                                                                            more), and SIM cards are inexpensive,
        Interactive maps of UQ’s                Keep up with your courses
                                                                            widely available and easy to activate.
        St Lucia, Gatton and                    by accessing your lecture
        Herston campuses.                       notes and recordings        There are a wide range of plan
        Find lecture theatres,                  whenever and wherever       providers for each network:
        laboratories, school and                you want.                   Telstra Network Providers: Telstra,
        faculty offices, as well as                                         Boost Mobile, Woolworths Mobile,
        where to have a coffee,                                             ALDI Mobile
        a bite to eat, or catch up
                                                                            Optus Network Providers: Optus,
        with friends.                 Download these and other helpful      Virgin Mobile, Amaysim, Coles, Vaya
                                      apps at my.uq.edu.au/mobile-apps.
                                                                            Vodafone Network Providers:
        UQ SafeZone                                                         Vodafone, Lebara Mobile Providers
        A free location-based app
        that connects you directly
                                                                                       TIP: You can pick up a
        with UQ security officers
                                                                                       SIM card from the Optus
        or emergency services                                                          or Vodafone kiosks as soon
        while on campus.                                                               as you arrive at Brisbane
                                                                                       International Airport.

                                                                                                   WELCOME TO UQ        3
WELCOME TO UQ Pre-departure guide for international students - University ...
ACCOMMODATION
    Having a place to call home is a very important part of feeling settled at a new university.
    At UQ we can help you with accommodation options both on and off campus to suit every
    lifestyle and make you feel at home.

    Where to start?                        accommodation before you arrive, give     Guaranteed accommodation
    Our UQ Accommodation team can help     general advice on documentation, and      If you would prefer the peace of mind
    you find out about accommodation       point you to useful materials online.     of organising a place to stay before
    options, including on-campus           TIP: Attend a Renting in Brisbane         you arrive, UQ offers guaranteed
    colleges, UQ’s approved commercial     information session after you arrive at   accommodation for international
    student accommodation providers,       UQ (see page 12).                         students commencing at Herston or
    and off-campus private rentals. They   uq.edu.au/student-services/               St Lucia in their first year of study.
    can provide guidance with securing     upcoming-workshops                        To secure your room apply at:
                                                                                     my.uq.edu.au/guaranteed-
                                                                                     accommodation

                                                                                     On-campus colleges
                                                                                     If you are studying at one of UQ’s
                                                                                     Brisbane campuses, you can live in one
                                                                                     of our ten colleges at UQ St Lucia, or if
                                                                                     you are studying at UQ Gatton, you can
                                                                                     live at the Gatton Halls of Residence.
                                                                                     Living on campus means you can
                                                                                     walk to class, enjoy additional services
                                                                                     including academic support and social
                                                                                     and sporting activities, and your meals
                                                                                     are provided. It’s a traditional, immersive
                                                                                     university experience, where you will
                                                                                     make friendships for a lifetime. Apply
                                                                                     before you arrive to secure a room.
                                                                                     liveuq.edu.au

                                                                                     Associate members program
                                                                                     Does college life appeal to you
                                                                                     but you are not going to live in a
                                                                                     college? As a first-year student, you
                                                                                     can enjoy a college’s resources and
                                                                                     social activities through the associate

4   WELCOME TO UQ
WELCOME TO UQ Pre-departure guide for international students - University ...
members program. Membership               advance and a bond (which is four            they enter Australia and commence
benefits vary: contact the colleges for   weeks rent). You should get the bond         their program at UQ
more information.                         back at the end of your lease if you       • are not living with a parent, legal
liveuq.edu.au/the-colleges                maintain the property well. Make sure        custodian or suitable relative
                                          you inspect a property in person before      approved by the Department
Off-campus student                        paying money or signing anything.            of Home Affairs (previously the
accommodation                             uqrentals.com.au                             Department of Immigration and
                                                                                       Border Protection) while under 18 in
Want to cook your own meals but
still live in a student community in
                                          Which suburb?                                Australia
the inner city of Brisbane? Choose        Brisbane is a vibrant and energetic city   • need their accommodation and
from one of our recommended               with diverse precincts and suburbs.          welfare arrangements approved
student accommodation providers. A        Find out which suburb best suits your        to meet the Department of Home
variety of studio and single-bedroom      budget and lifestyle on the my.UQ            Affairs’ student visa requirements.
apartments are available ,as well as      Suburb Guide webpage:                      uq.edu.au/student-services/
rooms in two- to six-bedroom units.       my.uq.edu.au/information-                  u18-supervision
You can pre-book a room before you        and-services/student-
arrive.                                   support/accommodation/
my.uq.edu.au/student-support/             aboutaccommodation/suburb-guide
accommodation/approved-providers          TIP: You may want to consider your
                                          transport options and costs when
Private housing                           choosing a suburb to live. Page 14 has
Brisbane’s rental market features         information about public transport,
everything from low-cost share            which includes a map of Brisbane
houses to high-rise apartments, while     suburbs, zones and fares.
Gatton’s rental market features a
range of affordable share houses.         Students under 18 years of age
To find a room, apartment or              UQ offers a Supervision Program
house, first check our database, UQ       that approves the accommodation,             Arrive around one month before
Rentals. There are also private rental    support and general welfare of               classes start to get organised,
accommodation websites and you can        international students under 18 years        arrange inspections and lodge your
rent directly from real estate agents.    of age. This program is compulsory for       rental application. Make sure you
NOTE: At the start of a lease you         international students who:                  arrange temporary accommodation
typically pay two weeks rent in           • are at least 17 years of age when          for when you land, if necessary.

                                                                                                            WELCOME TO UQ     5
WELCOME TO UQ Pre-departure guide for international students - University ...
PLAN YOUR FINANCES
    Brisbane is an affordable city, offering a lower cost of living than Sydney, Melbourne,
    Perth or Canberra^. You may find the cost of living in Australia to be higher or different for
    items such as food, housing and transport in comparison to your home country.
    To make the most of your time at UQ, we recommend you plan and budget for your study,
    day-to-day living and leisure time.

                                                                                                                                                    ^studentcities.com.au

                                                              Yearly costs                                               Student concessions
                                                              How much it will cost you to live in                       As a student, you can use your student
                                                              Brisbane will depend partly on your                        ID to receive concession prices for
                                                              lifestyle preferences. For example, if                     public transport, the cinema, museums,
       How much should it cost?*                              you live in a share house (off-campus                      software, technology and much more.
       5kg of rice $10.00–$15.00                              private accommodation), you should                         uq.edu.au/startingatuq/
                                                              budget in the range of $17,000–                            what-you-can-do-with-your-id-card
       5-pack of instant noodles                              $25,000 per year.
       $2.75–$3.95                                                                                                       Working while studying
                                                              Other expenses to consider during
       loaf of bread $1.80–$3.50                              your study include:                                        On a student visa, you can work up
                                                              •   tuition fees                                           to 40 hours per fortnight (two-week
       litre of milk $1.45–$2.00
                                                                                                                         period) during university semesters,
                                                              •   buying furniture
       bottle of water (600ml)                                                                                           and full-time hours during vacations.
       $2.50–$3.00                                            •   paying a rental bond                                   In general, you shouldn’t expect to
                                                              •   setting up electricity, internet, gas                  cover tuition fees or living expenses
       cup of coffee $3.50–$5.00                                  and mobile phone accounts                              by working at a casual job.
       McDonald’s cheeseburger $2.90                          •   visa fees                                              If you are studying at UQ on a
                                                              •   medical fees                                           scholarship, contact your scholarship
       cinema ticket (concession rate)
       $10.00                                                 •   Overseas Student Health Cover                          provider about how many hours you
                                                                  (OSHC)                                                 are permitted to work each week.
       bus ticket (consession rate)                           •   return airfares.                                       homeaffairs.gov.au/trav/stud/more/
       $2.68–$4.80
                                                              NOTE: Consider that exchange rate                          work-conditions-for-student-visa-
       *Item costs in Australian Dollars (AUD)                variations may also affect your budget.                    holders

    Estimated living                             SINGLE STUDENT
                                                                                SINGLE STUDENT LIVING           SINGLE STUDENT                  FAMILY
    costs (monthly)**                            LIVING ON CAMPUS
                                                                                OFF CAMPUS (COMMERCIAL
                                                                                PRIVATE PROVIDER)
                                                                                                                LIVING OFF CAMPUS
                                                                                                                (SHARE HOUSE)
                                                                                                                                                (2 ADULTS, 1 CHILD)
                                                                                                                                                LIVING OFF CAMPUS

     Rent                                        $1560–$3000                     $700–$1760                     $440–$1000                      $1800–$2400
     Food                                        included in rent                $400–$500                      $400–$500                       $1000–$1200
                                                                                 most included in rent
     Utilities (gas, electricity and water)      included in rent                                               $80–$100                        $160–$200
                                                                                 (check with provider)
     Internet                                    included in rent                most included in rent          $10–$50                         $50–$100
     Mobile phone                                $40–$60                         $40–$60                        $40–$60                         $80–$120
     Public transport                            $40–$80                         $80–$160                       $80–$160                        $320–$640
     Recreation                                  $120–$200                       $160–$240                      $160–$240                       $320–$400
     Photocopying                                $32–$52                         $32–$52                        $32–$52                         $32–$52
     Clothing or personal care                   $160–$240                       $160–$240                      $160–$240                       $320–$600
     TOTAL MONTHLY EXPENSES                      $1952–$3632                     $1572–$3012                    $1402–$2402                     $4082–$5712
    **The table estimates monthly expenses for studying at UQ. These estimates are a guide only and prices vary according to your lifestyle.
       UQ tuition fees, textbooks, healthcare costs, and utilities set up fees are in addition to the figures provided.
       For the most up-to-date cost of living prices see: future-students.uq.edu.au/international/cost-living.

6   WELCOME TO UQ
WELCOME TO UQ Pre-departure guide for international students - University ...
Tax File Number                            This is an insurance policy that covers     Attend a
                                           you for basic medical and hospital care     ‘Working on a Student Visa’
To work in Australia, you will need to
                                           and is required from the day you arrive
have an Australian Tax File Number
                                           in Australia until you leave.
                                                                                       workshop to learn:
(TFN). This is a unique number issued                                                  • work limitations of your
by the Australian Taxation Office (ATO)    When you accepted your UQ offer and           student visa;
to individuals and organisations to help   paid your tuition fee deposit, you should
manage tax and other government            have received information about UQ          • how to obtain a Tax File Number
services.                                  organising your OSHC with preferred           (TFN);
www.ato.gov.au/Individuals/                provider Allianz Global Assistance.         • where to look for student-
Tax-file-number/Apply-for-a-TFN/                                                         friendly jobs;
                                           If you have chosen for UQ to arrange
                                           your OSHC, you will find your policy        • income tax on your
Visa information                           number in your Confirmation of                earnings/savings;
When applying for a student visa, you      Enrolment (CoE).                            • where to get help with
must meet the Genuine Temporary                                                          your Income Tax refund.
                                           NOTE: OSHC does not cover dental
Entrant criteria (www.homeaffairs.                                                     uq.edu.au/student-services/
                                           and optical costs, or particular pre-
gov.au/trav/stud/more/genuine-                                                         upcoming-workshops
                                           existing conditions. Check your policy
temporary-entrant) and have
sufficient funds to pay your tuition       for more information.
fees and living costs (and the living      Your next steps are to order your OSHC
costs of any dependants, if applicable)    card and download the My OSHC
for the duration of your studies.          Assistant app:
future-students.uq.edu.au/                 • Once you have arrived and moved
international/visa-information               into a local address, order your
                                             hard copy Overseas Student Health
Banks                                        Cover card.
There are four major banks and a           oshcallianzassistance.com.au
number of smaller banks to choose          • Download the free app to manage
from in Australia.                           your personal details, submit a
• Commonwealth Bank of Australia             claim, locate doctors, find contact
• Westpac Bank                               details or translate medical terms.
• ANZ Bank                                 allianzassistancehealth.com.au/en/
• National Australia Bank                  helpcentre/oshc/oshc-app
TIP: Some banks allow international        TIP: If you don’t want to go with Allianz
students to open an account in the         Global Assistance, you can obtain
three months leading up to arrival.        your own OSHC from a government-
                                           approved OSHC provider. To find out
Overseas student health                    more about other OSHC providers visit:
insurance cover                            future-students.uq.edu.au/
As part of the conditions of your          international/health-insurance
student visa, you will need to purchase
Overseas Student Health Cover (OSHC).

                                                                                                           WELCOME TO UQ   7
WELCOME TO UQ Pre-departure guide for international students - University ...
WHAT TO PACK?
    Brisbane is a modern Australian city and you will find everything you need here,
    but we recommend you pack the following for when you arrive.

    What clothes to pack?                      work experiences will require one).    equipment used with animals.
    Brisbane is a subtropical city that      • References for finding a job.          A wide range of food products are
    enjoys warm to hot weather most          • A certified copy of your Birth         available in Australia, so it’s usually not
    of the year. The city does at times        Certificate.                           worth the hassle and better to leave
    experience heavy rainfall, tropical                                               your food items at home.
                                             • Medical history from your doctor
    storms and cooler winters (June–                                                  Heavy penalties, including jail, have
                                               if needed.
    August) where the temperature can                                                 been imposed on people who fail to
    drop below 10°C.                         • We recommend you get English
                                               translations of your important         observe quarantine laws. For further
    Although Brisbane is renowned for its                                             information on what you can and
                                               documents before you leave for
    pleasant climate, we recommend you                                                can’t bring into Australia, please visit
                                               Australia.
    pack everything from summer staples                                               www.australia.gov.au/information-
    of shorts and T-shirts, to items to      TIP: Pack the most important             and-services/passports-and-travel/
    cover you in wet and cooler weather.     documents in your carry-on luggage.
                                                                                      customs-and-quarantine.
    For those living in Gatton, you should
                                             Australian Customs and                   TIP: You can bring some commercially
    pack some additional warm clothing,
                                             Quarantine laws                          packaged candy, cookies or snacks.
    as temperatures can be cooler on
    average in winter than in Brisbane.                                               Always declare them when you arrive.
                                             Australia has strict customs and
                                             quarantine laws and it is important
                                                                                      Vaccinations
    Documents                                that you are aware of these conditions
                                             before coming to Australia. When         There are no mandatory vaccinations
    • A printout of your electronic visa.
                                             you arrive you must declare on your      required to enter Australia. However,
    • A copy of your passport details        Incoming Passenger Card if you are       depending on your program,
      (also leave a copy with your family    carrying food or any items of plant or   particularly for those undertaking
      at home).                              animal origin, including meat, poultry   study in healthcare environments,
    • A recent Police Clearance (if you      and seafood products, honey, dairy       you may need to provide relevant
      have one, as some occupations and      products or straw packaging, or any      vaccination records.

8   WELCOME TO UQ
CHECKLIST

Essentials
   Valid passport with current
   student visa
   Letter of offer and Confirmation
   of Enrolment (CoE)
   Academic transcripts from
   previous studies
   Essential medication (and
   prescription)
   Forms of identification (ID)
   such as your driver’s licence
   or national ID card
   Bank account details from
   your home country

Recommended
   Prescription for glasses or
   contact lenses
   Spare pair of glasses/spectacles
   A power adaptor
   Don’t forget your camera!
   Check your luggage allowance
   complies with your airline
                                      SAFE TRAVELS!
   Carry-on (cabin) luggage
   Some $AUD currency for your
   first week (approximately
   $300–$500)
   Photos, music or personal          Airport pick-up                           NOTE: Airport pick-up is free
   mementos from home                                                           for students to any address
                                      As a new student to UQ, we provide
Pack clothes according to weather:    free transportation from Brisbane’s       within 20km of the Brisbane
                                      domestic or international airports        Airport. Fees will be charged for
   Sweater (jumper) or cardigan                                                 drop-off addresses greater than
                                      when you first arrive in Australia.
                                      This service is available for all three   this distance, and any additional
   Light jacket
                                      UQ campuses.                              accompanying passengers.
   Raincoat                                                                     No excess fees are charged
                                      To arrange airport pick-up, you will      for transportation within the
   Umbrella                           need to provide:                          surrounding areas of Gatton.
   Long pants                         • minimum of three working days’          Airport pick-up must be booked
                                        notice                                  online at:
                                      • date of flight, flight time and         airport-reception.app.uq.edu.au.
                                        flight number
                                      • full drop-off address, including
                                        unit and street number
                                      • number of persons accompanying
                                        you (if applicable)
                                      • luggage and other relevant details.

                                                                                                 WELCOME TO UQ      9
WHEN YOU
     ARRIVE

10   WELCOME TO UQ
WELCOME TO UQ   11
YOUR FIRST
     DAYS AT UQ
     When you first arrive at UQ, it will be an exciting
     and busy time, but you may also feel a bit nervous.
     It is essential to attend your compulsory introductory
     sessions, and we recommend as many other workshops
     as you can, to set you up for a strong start at UQ.

     Getting Started – compulsory                   Program Welcome and                        Jump Start Academic
     Your compulsory Getting Started                Information – compulsory                   Preparation Program
     session is your first stop when you            Attend your program’s Welcome and          Get a taste for university living
     arrive at UQ. In this session, you will        Information sessions during Orientation    and transition to UQ life with ease.
     find out how to enrol, register for            Week (O-Week), to get a detailed           The undergraduate Jump Start
     classes, get your student ID card,             overview of your program, hear from        Academic Preparation Program is a
     and key UQ dates and terminology.              UQ teaching staff and current students,    four-day program held in a friendly
     We also tell you about what services           and understand what’s expected of          and supportive environment to help
     and facilities are on campus, how to           you during your studies. Log in to         students make the transition to a new
     register for public transport, student         the Starting at UQ website for your        educational institution and a new
     discounts, and your best options for           program’s session details.                 cultural setting.
     getting to and from UQ. Sessions               my.uq.edu.au/starting-at-uq                uq.edu.au/student-services/
     take place at various times and dates                                                     new2uq/jsapp
     across campus. To plan which session           Renting in Brisbane
     you will attend, visit                         information sessions                       English language support
     my.uq.edu.au/starting-at-uq.
                                                                                               during your study
                                                    Deciding where to live, who to live
                                                    with and navigating the rental market      Develop and refine the academic
     TIP: Make sure you download the
                                                    can seem overwhelming at times. At         English language skills needed for
     UQNav app to help you find your way
                                                    the Renting in Brisbane information        Australian university study. Free
     on campus.
                                                    sessions, we’ll help guide and inform      English for Academic Communication
     Health and Safety – compulsory                 you on types of accommodation              (EAC) programs are offered by UQ-
     During your studies at UQ, we want you         available, things to consider when         ICTE (Institute of Continuing & TESOL
     to feel healthy, safe and well at all times.   looking for accommodation and steps        Education). A variety of relevant
     At the compulsory Health and Safety            to apply for rentals. Sessions will also   courses are run at the beginning of
     session, you’ll learn about personal           cover your rights and responsibilities     each semester and are offered on a
     safety in Australia, security at UQ and        as a tenant, and what to do when           part-time basis. Check the website for
     how to access medical assistance.              moving in and out of accommodation.        more information.
     uq.edu.au/student-services/                    uq.edu.au/student-services/                icte.uq.edu.au/study/english-
     upcoming-workshops                             upcoming-workshops                         academiccommunication

12   WELCOME TO UQ
WELCOME
Other helpful workshops scheduled
throughout O-Week and the
semester to assist students during
                                     TO #UQLIFE
their studies:
• Australian culture
                                     At the beginning of each semester,       Market Day
• assignments and study skills       UQ welcomes more than 10,000
• exam preparation                   students to #UQLIFE, a fun-filled        Market Day is one of the
                                     festival of orientation activities and   best days on the University
• wellbeing and living
                                     events.                                  calendar and the perfect
• careers and employability.                                                  opportunity to get connected!
                                     The best introduction to life at UQ
                                     is the main event, O-Week, held          This action-packed day
Student services has ongoing                                                  features hundreds of
                                     one week before classes start. You
student support sessions to                                                   stalls, lots of free stuff, and
                                     can get to know UQ with campus
help you with culture shock,                                                  thousands of students out and
                                     tours, enjoy live entertainment, and
homesickness, working while                                                   about finding what to do on
                                     meet other students through social
studying, safety and healthcare.                                              campus and just enjoying the
                                     activities, sport and games, and a
uq.edu.au/student-services/          free welcome barbecue.                   atmosphere.
upcoming-workshops
                                     orientation.uq.edu.au                    uqu.com.au

                                                                                              WELCOME TO UQ     13
GETTING AROUND
     UQ campuses are easy to access using public transport.

     Public transport                                 Travel options to UQ campuses
     Brisbane’s Translink is an extensive                                          UQ ST LUCIA                                 UQ GATTON                                      UQ HERSTON
     bus, ferry and train public transport
     network that makes it easy to get                                                                                 – 5km from Gatton CBD
                                                                                                                       – 1 hour from Brisbane
     around. A ‘go card’ allows you to                                   – 7km from the CBD                                                                          – 5km from the CBD
                                                                                                                       – 30 minutes from
     travel on all Brisbane public transport.                                                                             Toowoomba
     As an international student, you are                                – 10+ direct bus routes
     eligible for 50% off the price of adult                                                                                                                         – 2 minutes to Inner
                                                                         – One arrives every two                      –4
                                                                                                                         + intercampus buses
                                                                                                                                                                        Northern busway from
     public fares. Once you buy a go card,                                  minutes at the UQ                           daily
                                                                                                                                                                        the CBD
     apply for your discount online and plan                                Lakes bus stop
     your journeys at translink.com.au.                                                                                – Rail–bus service runs
                                                                         – 5+ train stations                                                                        – 3+ train stations
     TIP: You must tap your go card on and                                                                                between Brisbane and
                                                                            within 4km                                                                                  within 2km
                                                                                                                          Gatton
     off when you board and exit public
     transport.                                                          – 1 5 minutes between
                                                                                                                                       –                                                 –
     UQ St Lucia has two bus stations                                      each CityCat ferry
     – at UQ Lakes and Chancellor’s Place –
     and the UQ St Lucia CityCat (ferry)
     terminal.
                                                                      TransLink
                                                      TransLink Brisbane        Brisbane fare zones
                                                                         fare zones                                                                                                       Effective 22 January 2018

                                                                      To Gympie North               23   Lawnton               2 Brighton
                                                                                                                                                                              Key                                 N
                                                                                             Strathpine 2
                                                                                                                             2 Bracken Ridge
                                                                                                                                                                                    train line
                                                                                                          2 Brendale                                                                busway
                                                                                                                           2 Bald Hills
                                                                                                                                                                               1    zone 1
                                                                                             2 Eatons Hill
                                                                                                                                                     2 Shorncliffe             2    zone 2
                                                                                                   2 Albany Village        2 Aspley                     2 Sandgate             3    zone 3
                                                                                             2 Albany Creek        2 Bridgeman Downs
                                                                                                                                                                                    airport - special fares apply
                                                                                                   Chermside West 2              2
       MyTransLink app                                                                                                                     2 Zillmere                         This map is indicative and should be
                                                                                                                         Chermside                                            used as a guide only. For detailed
                                                                                                     2 McDowall                                                               information on fare and zone
                                                                                                                                                                              boundaries, please refer to individual
       Download the MyTransLink app                                               Everton Hills 2
                                                                                                   2 Everton Park
                                                                                                                            Kedron 2
                                                                                                                                                            2 Boondall
                                                                                                                                                                              timetables or use the TransLink
                                                                              Ferny Hills 2                     Kedron Brook                                                  journey planner at translink.com.au.
       to plan your journey to UQ on                                               Arana Hills 2
                                                                                                   2 Brookside
                                                                                                               Stafford 1 2
                                                                                                                             12                             2 Nudgee
                                                                            Ferny Grove 2
       public transport.                                                                                                                        Northgate            Brisbane Airport
                                                                                                                                           12
                                                                                                  Gaythorne 1 2 Lutwyche 1
                                                                           Upper Kedron 2                                       UQ 1 2
                                                                                                                            Toombul        12   Nundah
                                                                                                  Enoggera  1 2
                                                                                                                              Herston
       Concessions may be available.                                                             Alderley 1         Windsor 1 1           1 Clayfield
                                                                                                                                                              2
                                                                                                                                                             Pinkenba
                                                                                                 Newmarket 1              1       Eagle Junction 1 Doomben             Wynnum North
       translink.com.au                                                               2 The Gap              Windsor station      1 Albion                              2    2 Wynnum
                                                                                               Red Hill 1           QUT 1 1 RBWH                 1 Bulimba
                                                                        St Johns Wood 2 Suncorp Stadium 1                        1 CBD           1 Balmoral
                                                                                                           Toowong    1  UQ             1 New                                     2 Manly
                                                                                    Mount Coot-tha 1                  St Lucia            Farm
                                                                                                                                                       1 2 Murarrie
                                                                                                            West End 1 Mater 1           ZO         1 Seven Hills
                                                                                                        12
                                                                                                                             Hill            NE             2 Tingalpa        2  Manly West
                                                                                            Indooroopilly                   Coorparoo 1           1
                                                                                        2 Chapel Hill                                                               2 Carindale
                                                                   Brookfield 2                                  St Lucia 2
                                                                                                                          1                                                             2 Lota
                                                                                                                                   1 Annerley
                                                                                         2 Kenmore                     Greenslopes 1                                                  To Cleveland
                                                                               Fig Tree Pocket 2                                            1 2 Holland Park
                                                                                                             1 2 Graceville                                             ZO
                                UQ                                        2 Pullenvale        2 Lone Pine                     1 2 Yeerongpilly       2 Mansfield           NE
                               Gatton                                                                        2 Sherwood
                                                                                                                                                                               2
                                                                                                                               2 Moorooka          2 Mount Gravatt
                                                                                                                     2 Rocklea
                                                                                          2 Jindalee                                               2 Wishart
                                                                                                                                           Bu

                                                                                                             2 Corinda
                                                                                                                                                sw

                                                                                         2 Westlake                            2 Salisbury
                                                                                                                                                 ay

                                                                                                        2 Darra                                     Upper Mount Gravatt
                                                                                     2 Riverhills                                                2 (Garden City)
                                                                     2 Moggill                               Coopers Plains 2
                                                                                                                                                                    2 Eight Mile Plains
                                                                                  Wacol 2                    2 Archerfield
                                                                                              2 Richlands                           2 Sunnybank
                                                                                                                                                          2 Fruitgrove
                     ZONE 5                                                                        2 Durack Acacia Ridge 2
                                                                                                                           Sunnybank Hills 2
               Approximately 87km                                                                                                                         2 Kuraby
                                                                                                      2 Inala
               west of Brisbane City                                      Redbank 2 3                                          2 Algester         2 Stretton
                                                                                                            2 Forest Lake               2 Calamvale             2 3 Kingston

                                                                                                                                                   2 Drewvale
                                                                                                                     2 Heathwood             2 3 Browns Plains

                                                           To Rosewood                            To Springfield Central                      3 Greenbank                    To Varsity Lakes

                                 Current as at January 2018. For the latest information, download the MyTransLink app, visit translink.com.au or call 13 12 30.

14   WELCOME TO UQ
Free buses between St Lucia and Gatton campuses                              Cycling and walking
         CAMPUSES                  DISTANCE                     TIME                   Park your bike securely
      St Lucia–Gatton                82km                     70 mins                  at UQ St Lucia Bikebox
                                                                                       facilities or bike racks.
Free buses between St Lucia and Gatton campuses leave at regular intervals
each day during semester www.pf.uq.edu.au/buses/.                                      Plan your route:
                                                                                       www.pf.uq.edu.au/
                                                                                       cycling
                                                                                       NOTE: In Australia it’s
                                                                                       the law that all cyclists
                                                                                       must wear helmets.

                                                                                       Walk to UQ St Lucia from
                                                                                       local suburbs or via the
                                                                                       Eleanor Schonell Bridge.

                                                                             Driving
                                                                                       If you plan on driving
                                                                                       once you get here,
                                                                                       you must apply for a
                                                                                       Queensland driver’s
                                                                                       licence. Visit a Transport
                                                                                       and Main Roads
                                                                                       customer service centre
                                                                                       in person with your valid
                                                                                       overseas driver’s licence
                                                                                       to apply.
                                                                                       www.tmr.qld.gov.au
                                                                                       TIP: In Australia, we
                                                                                       drive on the left-hand
                                                                                       side of the road.

                                                                             Parking
                                                                             Download the CellOPark app
                                                                             to make parking at UQ easier.
                                                                             NOTE: Parking at UQ St Lucia
                                                                             and UQ Herston is limited.
                                                                             For information on parking,
                                                                             including locations and fees,
                                                                             visit www.pf.uq.edu.au/parking.

                                                                                                 WELCOME TO UQ      15
SETTLE IN

16   WELCOME TO UQ
WELCOME TO UQ   17
KNOW YOUR CAMPUS
     As a UQ student, you’ll have access to a wide range of services on campus.

     While on campus, you will                 Enjoy amazing events such as Market
     be able to:                               Day, Cultural Fiesta and Food on
                                               Forgan, and hit the Red Room for live
     • buy food from a wide variety of         music, weekly trivia and games nights.
       food outlets
                                               UQU also provides free breakfasts
     • do your banking at a number of          three days a week and free dinner
       branches and ATMs                       on Wednesday evenings. Be sure to
     • buy textbooks and other study           visit Morning Marmalade or Kampus
       materials                               Kitchen for a free meal.
     • go shopping at UQ’s many shops          For the latest news and events, visit
       and markets, including post offices,    uqu.com.au.
       pharmacies and travel agents                                                          TIP: Navigate UQ campuses with
                                               Markets                                       ease by downloading the UQnav
     • arrange childcare at a number of
                                                                                             app or take a self-guided tour of
       independently operated childcare,       Every Wednesday, Campbell Place
                                                                                             UQ St Lucia with the UQ Walking
       family day care, kindergarten and       at UQ St Lucia springs to life as the
                                                                                             Tour app.
       after-school care facilities that       weekly UQU Wednesday Markets take
       operate on or near all UQ campuses      over.
     • get connected with more than            Meet with friends and wander through
       4700 wireless access points across      the stalls of beautiful flowers, fashion,
       all UQ campuses.                        loose leaf tea, handmade jewellery,
     Learn more about life on campus at        plants and much more.
     future-students.uq.edu.au/campus-life.    The UQ Gatton Walkway Markets
                                               take place twice-yearly, where local
                                                                                             From 1 July 2018, all UQ campuses
     Events and entertainment                  growers and suppliers sell their
                                               products on campus.                           will be smoke-free.
     UQ Union (UQU) is the hub of
     entertainment on campus, here to          uqu.com.au/outlet/43/wednesday-               uq.edu.au/wellness-program/
     engage, entertain and support you.        markets                                       smoke-free-uq

     STAY SAFE
                                                                                             TIP: Download the free
     At UQ we have a range of free services to help you                                      UQ SafeZone app to connect
     feel safe and secure at all times. Our St Lucia and Gatton                              directly with UQ Security officers
     campuses are patrolled by security teams 24 hours a day.                                or emergency services.

     Free safety services                      Unisafe Escorts – A licensed individual     Emergency off campus: call 000
                                               will walk with you at night to your car     Triple Zero (000) is Australia’s
     Emergency Call Points – Located           or public transportation.
     across each campus for an immediate                                                   primary emergency call number and
     response from Security.                   Book with Campus Security by                should be used in urgent medical or
                                               phoning 1800 800 123                        life-threatening situations to contact
     Safety Bus – A free safety bus operates   or email security@pf.uq.edu.au.             police, fire or ambulance services. It
     after dark on the St Lucia campus                                                     is a free call from any mobile or pay
     including carparks, colleges, CityCat     www.pf. uq.edu.au/unisafe/                  phone and you do not need mobile
     ferry terminal and select roadways.       escorts.html                                credit to call 000.

18   WELCOME TO UQ
UQ ST LUCIA
Considered one of the most beautiful campuses in the world, our main campus at St Lucia
is a vibrant mix of old sandstone buildings, modern architecture, parklands and lakes.
It is a city within a city with everything you need to study, live and relax.

Food                                      Entertainment                                Library
UQ St Lucia is full of cafe and food      Check out live music on campus at            We have seven libraries on campus.
options. From great coffee and bakery     The Red Room. Grab a bite to eat             They feature computers for students,
food, to make-your-own sandwich           at the Pizza Caffe before seeing a           group study and meeting rooms,
stations, pizza, vegetarian food,         theatre production at the Schonell           postgraduate study areas, height-
noodles, bubble tea and juice bars, you   Theatre. For some inspiration, head          adjustable desks, 24-hour study
won’t go hungry or thirsty. Options       to our art, anthropology or antiquities      spaces, quiet areas, research support,
include organic and halal food.           museums.                                     IT and other training sessions, events
uqu.com.au/food-retail                                                                 such as author talks, and friendly
instagram.com/uqfood                      Fitness                                      staff to help you find information and
                                          You can access UQ Sport venues all           access resources.
Retail                                    year around at discounted student            library.uq.edu.au
                                          prices. There is a cardio and weights
You don’t need to leave campus
                                          gym, 50-metre and 25-metre pools,
for your shopping. There is a Co-op
                                          an Olympic-standard athletics track,
                                                                                       Healthcare
bookshop, a shop where you can                                                         If you need to see a doctor, visit our
                                          21 floodlit tennis courts, netball courts,
sell your secondhand textbooks and                                                     friendly team at the UQ Health Service
                                          hockey fields, cricket nets, several
buy stationery, banks, a hairdresser,                                                  clinic. There is also a pharmacy and a
                                          ovals where you can stretch your legs,
a travel agent, a post office,                                                         dental clinic on campus.
                                          and much more.
newsagencies, and a Wednesday
market offering handicrafts, gifts and    uqsport.com.au                               uq.edu.au/healthservice
fashion. Grocery stores are only a
short walk away.
uqu.com.au/food-retail                                                                 future-students.uq.edu.au/campuses

                                                                                                              WELCOME TO UQ     19
UQ HERSTON
     This campus is located in the heart of Brisbane’s health district.

     The UQ Herston campus is home
     to our Medicine and Public Health
                                                                                                 KE

                                                 Ashgrove                                                       Herston
                                                                                                   LVI

     schools, UQ’s Centre for Clinical                                                                          HER
                                                                                                     NG

                                                                                                                      STO
     Research, and the Oral Health Centre.                                                                                  NR                    UQ Herston
                                                                                          W

                                                                                                          RO

                                                                                                                                    D
                                                                                              AT
                                                                      E

                                                                                                ER

                                                                                                VE
                                                                 EE TC

                                                                                                                                               SS
                                                                                                  W

                                                                          Red Hill
                                                                                                   RD

                                                                                                                                             PA
                                                                                                   O

     Next door is the Royal Brisbane and                                                                                                         Fortitude
                                                                                                    RK

                                                                                                                                           BY
                                                            JUBIL

                                                                                                      S

                                                                                                                                      TY                 Valley
     Women’s Hospital and the Queensland                                                                                            CI
                                                                                                        RD

                                                                                                                                R
                                                                                                                           NE
     Institute of Medical Research Berghofer                                                                          IN
     Medical Research Institute.                                                                                            Spring Hill
                                                                              Paddington
                                                                                                                                                 ST
                                                                                                                                             N
                                                                                                                                           AN
     Food and retail
     You can grab a bite to eat or drink                                                                                                BRISBANE
                                                                                                                                          CITY
                                                                                                                                                                                                             R

                                                                                    RD
                                                                                                                                                                                                            VE
                                                                                               DR

     from Cafe Dose, the hospital cafes                                         N                          ER                                                                                               RI
                                                                             TO                                                                                                                         E
                                                                                             N

                                                                          IL                             IV                                                                                        AN
                                                                                           O

     or Subway. There is a bank and                                                                  R                                                                                        SB
                                                                                         TI

                                                                     M
                                                                                                                                                                                          BRI
                                                                                      NA

                                                                                       E

     ATMs on campus, as well as a gift
                                                                                     N
                                                                                   RO

                                                                                  BA

                                                                                                           South Brisbane                                                 Kangaroo
                                                                                CO

                                                                                IS

     shop, a pharmacy, a post office and          Toowong                                                                                                                 Point
                                                                              BR

     newsagency, and a bookshop.
                                                                                                                                                      D
                                                                                                                                                  EY R

                                                                                                            Highgate Hill
                                                                                                                                                 ERL

     Library
                                                                                                                                             ANN

     UQ Herston’s Health Sciences library                                                                                                                                         Woolloongabba
                                                                     SIR FRED SCHONELL DR                                                   Dutton
     provides computers, study and              Taringa                                                                                     Park
                                               SW
     meeting rooms, a 24-hour study space,       AN
                                                      NR                            St Lucia                                               PEDESTRIAN
                                                        D                                                                                  & BUS BRIDGE
     height-adjustable desks, and access to
                                                                                                                                                                                   WY
                                                                                                                                                            IPSWICH RD

                                                                          HA
                                                                            W
     the Queensland Health network.
                                                                                                                                                                         PACIFIC M

                                                                             KE
                                                                                    N
                                                                                         DR
                                               2km                                                                                                                                      Greenslopes
     future-students.uq.edu.au/campuses

20   WELCOME TO UQ
UQ
GATTON
Our rural campus is located near the town of
Gatton, 87 kilometres west of the Brisbane
CBD. It offers a laid-back and friendly
lifestyle, world-class teaching and research
facilities, farms, a community garden and
sports facilities.

Food and retail
You can buy food and drinks from the Coffee Pod, Dining
Hall and Walkway Cafe, and you can purchase and sell
books at our retail bookshop. There is an on-campus ATM
and a post office, and keep an eye out for the Walkway
Markets attended by local growers and suppliers.

Green thumbs
The campus farms are home to animals, horticultural fields,
a plant nursery, post-harvest facilities, research laboratories,
greenhouses, and plenty of machinery. Grow your own
herbs and vegetables in the campus’s community garden.

Fitness
UQ Gatton’s gym has a weights room, cardio equipment
and offers fitness classes every week. You can also swim in
the 25-metre pool or grab a friend and head to the squash
courts, tennis courts, basketball court, cricket nets, indoor
sports hall or one of three ovals.

Library
UQ Gatton’s recently refurbished library provides
computers, comfortable furniture and break-out spaces,
individual study carrels with acoustic lining, power and
USB connectors, height-adjustable desks, meeting rooms, a                                              Brisbane
postgraduate study area, and a 24-hour study space.

Free intercampus bus service
UQ provides a free intercampus bus service between
UQ Gatton and UQ St Lucia for students and staff.
                                                                   Travel time by free intercampus bus between
                                                                   UQ St Lucia and UQ Gatton: 90 minutes (one way)
future-students.uq.edu.au/campuses

                                                                                                    WELCOME TO UQ    21
OTHER UQ SITES
                                                                                          Heron Island, site of one of UQ’s marine research stations

     Along with our three campuses, UQ has more than 40 teaching and learning sites
     in Brisbane and throughout the state of Queensland.

     Depending on your program, you
     may attend classes, field trips or
     events at other UQ locations during
     your time here.
     • Pharmacy students will attend
       the Pharmacy Australia Centre
       of Excellence (PACE) and the
       Translational Research Institute
       (TRI) at Woolloongabba.
     • TRI is a medical research facility for
       those studying to pursue careers in
       healthcare environments.
     • Students undertaking certain
       science programs and courses may
       visit marine research stations at
       North Stradbroke and Heron Islands.
     • Those studying to be a vet may
       go to rural veterinary teaching
       hospitals at UQ VETS Dayboro.
     • The UQ Business School Downtown,
       in the Brisbane city centre, is for
       those studying the MBA program
       and Executive Education courses.
     • UQ also has sites at teaching
       hospitals, health centres, student
       accommodation and other medical
       research facilities throughout
       Brisbane, the Gold Coast, and
       regional Queensland.

                                                Pharmacy Australia Centre of Excellence, UQ Business School Downtown, UQ Oral Health Centre

22   WELCOME TO UQ
EMPLOYABILITY
Our research, teaching and connections prepare you to be the architect of an exciting career.
Outside of the classroom you can access our career resources and networking events, and
participate in our UQ Employability Award to expand your skills. So when you graduate, you
will be ready for any challenge.

UQ Student Employability Centre                Career portals                            The program is open to UQ
Your first years at UQ are the perfect         StudentHub includes an online jobs        undergraduate and postgraduate
time to start planning your future. The        board for UQ students and graduates.      coursework students who receive a
UQ Student Employability Centre (UQ            It features regularly updated             scholarship for their participation.
SEC) supports students to maximise             postings for vacation work, volunteer     employability.uq.edu.au/research
their time at university by gaining            work, internships, and graduate
experiences that set you up for life and       employment opportunities from
enhance your employability.                    over 3000 employers. Our Global
student-affairs.uq.edu.au/                     Grad careers search portal is just for
employability-centre                           international students, with Australian
                                               and international companies regularly
                                                                                         O’ to 4 Mentor
UQ Employability Award                         posting work opportunities.
                                                                                         The O’ to 4 Mentor program was
The prestigious UQ Employability Award         studenthub.uq.edu.au (login required)
                                                                                         created for students by students.
program gives students the chance to           globalgrad.uq.edu.au (login required)     Mentors are UQ students who
build skills that future employers’ value
                                                                                         remember what it felt like when they
through participation in a range of extra-     Summer and Winter                         started at university. Mentors can
curricular activities. To receive the award,
                                               Research Programs                         welcome you to UQ, help you navigate
you need to complete a minimum of
100 hours of work experience, 100 hours        The UQ Summer/Winter Research             O-Week, and share their tips and
of volunteering, and participate in five       Programs provide students with            advice to help you make the best start
supplementary activities and log those         an opportunity to gain research           at UQ.
activities regularly via an online form.       experience working alongside UQ’s         mentoring.app.uq.edu.au/
The program is free to join, has no GPA        leading academics and researchers.        p/p10/about
requirements and is complementary to
all programs of study.
employability.uq.edu.au/uq-
employability-award                              Our free online course                               Over the last three
                                                 EMPLOY101x will help you unlock                      years, UQ’s student
UQ Careers team                                  your career potential and market                     employability and
Our award-winning UQ Careers team                yourself to employers                                careers services have
can help you plan your career, develop           edx.org/course/unlocking-                            been recognised with
your skills and gain that competitive            employability-uqx-employ101x.                        multiple national and
edge. We offer workshops on how to                                                         international awards.
find work, network, write a résumé, excel
in interviews, apply for a job, and develop      UQ is ranked in the top 50                The UQ International Student
leadership and presentation techniques.          universities in the world for             Ambassador program gives high-
Students are welcome to engage with              employability (2018 QS Graduate           achieving international students
the Career team as early as possible.            Employability Ranking).                   the opportunity to represent the
employability.uq.edu.au/find-a-job                                                         University in a range of paid roles.

                                                                                                                WELCOME TO UQ     23
INTERNATIONAL
     STUDENT SUPPORT
     UQ has services and activities to help you settle in, make new friends,
     expand your skills and network, and enjoy student life right up until graduation.

     International student advisers             facilities, participation assistance, note-   course. They can provide advice on
     At Student Services, we have advisers      taking, alternative print formats, exam       coursework and content, and suggest
     specifically for international students    adjustments, and liaising with your           effective study habits that will help
                                                faculty so you can equitably study.           you make the most of your time. Ask
     to help you overcome some of the
                                                uq.edu.au/student-services/disability         your faculty for more information.
     challenges of studying in a foreign
     country. UQ Union’s Student Help
     On Campus team can help you with                                                         Mindfulness
                                                LGBTIQ+
     everything from finding part-time work                                                   We provide a range of mindfulness
     and advice on extending your visa,         If you identify as lesbian, gay, bisexual,    programs and counselling services
     to legal advice, dealing with financial    transgender, intersex or queer                to help improve your confidence and
     pressures, and support and information     (LGBTIQ+), UQ Allies are a visible            overall wellbeing. Our programs range
     around gender and sexuality. All           network of empathetic staff and               from mindfulness yoga practices to
     services are free for current students.    students whom you can freely talk to          teaching techniques that support
                                                for advice.                                   greater resilience.
     uq.edu.au/student-services/
     international-students                     bit.ly/2l0EL5p                                uq.edu.au/student-services/wellbeing
     shocuqu.com.au
                                                Student Centres
     Spiritual practice                         If you need help navigating university
                                                administration, visit UQ Answers
     The UQ Multi-faith Chaplaincy is an
                                                online or head to one of our Student
     inclusive and welcoming space for
                                                Centres for help with forms, fees,
     students, staff and the community
     to share faith, traditions and spiritual   health insurance, enrolments,
     practices. We have a number of             scholarships, exams and visas.
     chaplains on staff who provide             uq.edu.au/uqanswers
     pastoral care, support, spiritual          my.uq.edu.au/contact/student-centre
     conversations, learning and events.
                                                Peer Assisted Study Sessions                    If you need to speak to someone
     Disability support                         (PASS)                                          in private, visit a UQ counsellor or
     We offer ongoing support services          Learn more about studying at UQ                 discrimination officer.
     including access to assistive              from second- and third-year students            uq.edu.au/student-services/
     technology, equipment, computer            who have achieved top grades in your            counselling

24   WELCOME TO UQ
MAKE FRIENDS
You can make friendships to last a lifetime while you are here.
Joining a sport, club or society, or getting involved with the local community are
great ways to enjoy your interests while meeting like-minded people.

Get active                              and societies. With more than 35,000       drinks, arts, culture, fitness, games or
UQ is home to exceptional sporting      students involved in everything from       study – find your circle at UQ Mates.
facilities, with almost 40 sporting     anime to yoga, and several international   my.uq.edu.au/uqmates
clubs on campus. Whether for fun and    student associations, you’re certain to
                                                                                   facebook.com/matesatuq
recreation, exercise as part of your    find like-minded people.
routine, or to get competitive as a     uqu.com.au/clubs-societies                 Volunteer
team player, UQ Sport has a spectrum
of sport and activities for you.
                                        UQ Mates                                   Volunteering is an ideal way to build
                                        UQ Mates is the place to access            your skills, expand your network,
uqsport.com.au                                                                     improve your employability, and get
                                        the social scene through UQ’s free
                                        social network! Meet new friends           involved with the local community while
Clubs and societies                     and connect with other students            contributing to a worthy cause. We can
Are you up for expanding your social    who share your interests through           help you access opportunities at UQ
network and diving into a hobby or      chat groups and on- and off-campus         and with organisations in Australia.
passion? Join one of UQU’s 220+ clubs   meet-ups. Whether you are into food,       employability.uq.edu.au/volunteering

  Adjusting to a new culture

                   honeymoon             unhappiness                acceptance                adaptation
  Adjusting to your new life as a       overwhelming and may affect you            to feel happy and at home. If you
  UQ student in Australia may take      physically and emotionally. For most,      find you are experiencing hardship,
  some time. When students first        this is temporary while adjusting to       homesickness or just not feeling OK,
  arrive, many feel elated about the    the challenges of living in a different    reach out to UQ Student Services
  new and exciting sensations they      country. After some time as you            for help.
  are experiencing. This can also be    become more settled, you will begin        uq.edu.au/student-services/

                                                                                                           WELCOME TO UQ      25
BRISBANE
            +21–28°C                           Brisbane, the home of UQ’s St Lucia and Herston campuses,
         average maximum temperature
              most days of the year            is the capital city of Queensland. It is renowned for its relaxed
                                               and safe lifestyle, subtropical climate and unique architecture.

                                               Entertainment                                  Tuesday’ offers, to reasonably priced
                                               Brisbane city has a great live music           cafes, pubs, restaurants and farmers’
                 Brisbane named
                                               scene that can be discovered in                markets, there is plenty to choose
          ‘8th most beautiful city                                                            from and plenty of new culinary
                                               Fortitude Valley and West End. For
               in the world’                   comedy, live theatre and dance, head           experiences to be had. And you can
              by Rough Guides 2017             to the Brisbane Powerhouse and the             always picnic or barbecue at one of
                                               Queensland Performing Arts Centre              our lovely parks by the river.
                                               (QPAC). The Gallery of Modern Art
                                                                                              Brisbane Greeters
                                               (GOMA) is one of the best modern
                                               art galleries in the country, and keep         Brisbane Greeters is a free public tour

                   28%
              of Brisbane residents
                                               an eye out for the Brisbane Writers
                                               Festival and the Brisbane Festival,
                                               which attracts international artists
                                                                                              service open to everyone. Brisbane
                                                                                              Greeters are locals who love living in
                                                                                              Brisbane so much that they want to
               were born overseas              from across the globe.                         introduce you to their city and share
                                                                                              their intimate knowledge. Experience
                                               Sport                                          a personal perspective of the city that
                                               Brisbane’s amazing weather and                 reveals the heart and soul of Brisbane.
                                               sporting facilities make physical activity     Book a free tour at visitbrisbane.com.
                                               a must. Kayak along the Brisbane               au/Brisbane-greeters.
             Brisbane’s population is
                                               River, climb to the top of the Kangaroo
          2.27 million                         Point Cliffs, ride along more than 20
                                               kilometres of riverside cycle paths, join      GATTON
                      people                   a sporting club, or barrack like a local       Gatton, the largest town in South-
                                               when you attend a rugby union, rugby           East Queensland’s Lockyer Valley, is
                                               league, cricket, ‘Aussie Rules’ or soccer      the home of UQ’s Gatton campus.
       Discover Brisbane’s award-winning       match at one of our famous stadiums.           Bordered by unspoilt mountain ranges
       dining, jam-packed events calendar,                                                    and located only 87 kilometres from
       adventurous activities and scenic       Food                                           Brisbane, Gatton has a culturally
       weekend getaways – with plenty          With just under a third of Brisbane’s          diverse population of approximately
       to explore all over the city, there’s   population born overseas, you can              7000 people. UQ Gatton students
       always something to do.                 find cuisine from almost every culture.        enjoy a laid-back, country lifestyle in a
       visitbrisbane.com.au                    From affordable lunchtime and ‘Cheap           close-knit community.

                                                                                            Brisbane River and CBD from Kangaroo Point Cliffs

26   WELCOME TO UQ
... AND SURROUNDS

                                                               North Stradbroke Island, Queensland where UQ has a marine research station

Take a break
When you want to head out of the
city, there is plenty to discover. Travel
south for the famous golden sands of
the Gold Coast and Byron Bay, north
for the quiet beaches of the Sunshine
Coast or the majestic Great Barrier
Reef, west for ancient rainforests and
charming outback towns, or east
for the spectacular Moreton Island,
Stradbroke Island and Fraser Island.
Sydney, Cairns and Melbourne are all
short flights away. You will wish you
had more holidays.                          Bushy Atoll, Great Barrier Reef, Queensland                            Rainforest, Gold Coast

                                                                                          Surf safety
                                                                                          Living in Queensland you will be able
                                                                                          to visit some of the most beautiful
                                                                                          beaches in the world.
                                                                                          However, many visitors to our beaches
                                                                                          and waterways are unaware of
                                                                                          the dangers they potentially face.
                                                                                          Unfortunately, each year many people,
                                                                                          including international visitors, drown.
                                                                                          Look out for the red and yellow flags
                                                                                          and only swim on beaches patrolled by
                                                                                          the Surf Life Savers.
                                                                                          lifesaving.com.au

                                                                                          Images courtesy of Tourism and Events Queensland

                                                                                                                      WELCOME TO UQ          27
IMPORTANT WEBSITES
     These UQ websites are essential to help manage your day-to-day study activities.

     my.UQ                                               mySI-net                                           when you first arrive) to access the
     Find answers to your questions,                     This is the University’s central                   system. Please remember to update
     check University communications and                 administration system. You can use                 this information when you have
     manage your day-to-day studies.                     mySI-net to:                                       organised accommodation as this is a
                                                                                                            requirement of your student visa.
     my.UQ also provides access to the                   • enrol in courses
     Dashboard – your personal portal                    • update personal details                          UQ timetable planner
     that links to your email, timetable and             • sign on to classes (lectures,
     other study resources.                                                                                 Visit the official UQ course timetable
                                                           tutorials, labs etc.)
     View your UQ essentials at                                                                             planner website to plan your semester,
                                                         • pay fees                                         and download the app to check your
     my.uq.edu.au (login required).                      • defer exams                                      class schedule on the go.
                                                         • view final grades
                                                                                                            timetableplanner.app.uq.edu.au
     Blackboard                                          • request a change of program.                     (login required)
     Blackboard is hosted on the Learn.UQ                Access your important information at               NOTE: Course enrolment and class
     website and is the online learning                  sinet.uq.edu.au (login required).                  sign-on cannot be done using the
     platform used at UQ, through which
                                                         For instructions on how to enrol, visit            UQ timetable planner. Students must
     you can:                                            my.uq.edu.au/starting-at-uq/enrol.                 enrol in courses and confirm classes
     • view lecture notes and recordings                                                                    using mySI-net.
     • view your course profiles                         NOTE: When you log in to
     • read messages from your course                    mySI-net for the first time, you will
       coordinator                                       be prompted to enter an Australian
                                                         address as your ‘Semester Address’
     • collaborate with other students
                                                         and an overseas home address as
     • submit assessment through TurnItIn                your ‘Permanent Address’. If you do
     • view assessment results.                          not yet have a semester address,
     Keep up with your courses at                        you can enter a temporary address                     TIP: We recommend you sign on
     learn.uq.edu.au (login required).                   (such as your accommodation for                       to classes as soon as they become
                                                                                                               available online to secure your
                                                                                                               place and avoid missing out.

     Disclaimer                             Any agreement with this University    The University of Queensland, in      This publication was produced
                                            does not remove the right to take     providing education services to       in May 2018 by The University of
     The University may discontinue
     or vary programs and courses           action under Australia’s consumer     overseas students, complies with      Queensland’s Office of Marketing
     at any time without notice.            protection laws.                      the National Code of Practice of      and Communications, and
     Information in this guide is           Australian Consumer Protection        the Department of Education           UQ International.
     accurate as at May 2018.               australia.gov.au                      and Training and the Universities
                                                                                  Australia code of ethical practice.
     While care has been taken to
     provide accurate information in                                              CRICOS Provider Number 00025B
                                            ESOS compliance
     this guide, it is the responsibility                                         ESOS Act
     of students to check and confirm       The provision of education services
                                                                                  internationaleducation.gov.au/
     the specific details of programs,      to international students by
                                                                                  RegulatoryInformation
     courses and enrolment.                 Australian education institutions
                                            is governed by the Education          Privacy
     Visit future-students.uq.edu.au        Services for Overseas Students
     for up-to-date program                 (ESOS) Act 2000 and the National      The University complies with
     information.                           Code of Practice for Registration     Australian and Queensland
     All costs and fees quoted in this      Authorities and Providers of          privacy laws and guidelines.
     publication are in Australian          Education and Training to             Privacy
     dollars (AUD$).                        Overseas Students 2017.               uq.edu.au/terms-of-use

28   WELCOME TO UQ
CHECKLIST
                  AND KEY DATES
Before I arrive

   Visit the Starting at UQ website for             Apply for my student visa
   enrolment instructions and key dates
   Activate my UQ student account                   Apply for my Overseas Student Health Cover (OSHC)

   Enrol in my chosen courses                       Open a bank account

   Download helpful UQ apps                         Plan what to pack
                                                    Book my airport pick-up a minimum of
   Plan accommodation for when I arrive             three days in advance of arrival
   Plan my finances

When I arrive

                                                    Attend Program Welcome
   Phone my parents to let them know I’ve arrived
                                                    and Information session
                                                    (compulsory)
   Buy an Australian SIM card
                                                    Attend Renting in Brisbane
   Buy a go card and apply for student discount     information session
                                                    Secure permanent accommodation
   Request my OSHC hard copy card                   if I have not arranged in advance

   Download the My OSHC Assistant app               Attend O-week

                                                    Attend Market Day and
   Open a bank account (if not already opened)      join a UQ club or society
   Attend Getting Started                           Participate in Jump Start
   session (compulsory)                             Academic Preparation
   Attend Health and Safety                         Program
   sessions (compulsory)

Settling in

                                                    Know where to get help with
   Get to know my campus with a walking tour
                                                    International Student Support
   Attend my first day of class                     Join a sport or activity with UQ Sport
                                                    Get to know Brisbane and surrounds and
                                                    plan my weekends and free time

Other sessions/workshops to attend

                                                                                             WELCOME TO UQ   29
UQ STUDENT SERVICES                          UQ INTERNATIONAL

                    For accommodation, disability                For enquiries regarding
                    and international student                    offers and commencing study
                    support enquiries
                    uq.edu.au/student-services                   General office
                                                                 +61 (7) 3365 7941
                    St Lucia                                     applicationstatus@uq.edu.au
                    +61 (7) 3365 1704                            Level 2, JD Story Building
                    internationalstudentss@uq.edu.au             The University of Queensland
                                                                 St Lucia Qld 4072 AUSTRALIA
                    Student Support Services Building
                    (21D)
                    The University of Queensland
                    St Lucia Qld 4072 AUSTRALIA

                    Gatton
                    +61 (7) 5460 1046
                    ssgatton@uq.edu.au
                    Morrison Hall
                    Via Warrego Highway
                    Gatton Qld 4343 AUSTRALIA

                    Herston
                    +61 (7) 3365 1704
                    ssherston@uq.edu.au
                    UQ Oral Health Centre                        CRICOS Provider No. 00025B
                    Level 5, Building 883
                    288 Herston Rd
                    Herston Qld 4006 AUSTRALIA

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