WHY HUEBSCH COMMAND? - Laundry Equipment Services
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
WHY
HUEBSCH COMMAND™?
Use this guide to help answer common questions that might occur
during the Huebsch Command™ sales process.
CARD READERS ARE EXPENSIVE. I HAVE TOO MANY PARTNERS TO JUGGLE.
With third-party card readers, you need to make a costly, There are so many different partners that a laundromat
upfront investment. But the costs don’t end there. There is currently has to deal with—payment systems, analytics
also the hard cost of the cards and maintenance. Plus, card programs, rewards programs, etc. It makes it difficult to use
readers require downtime for installation and they don’t any of them to their fullest potential in order to get
look nice attached to your machines. the most revenue and operational efficiency.
With Huebsch Command™, the mobile payment solution With Huebsch Command, your mobile payment, financial
is integrated within the machines right from the factory. tools, analytics, rewards and maintenance information are all
There are no card readers to maintain, no extra, upfront combined into one system directly from the manufacturer.
investments* and no holes to drill into expensive machines. That means you can manage everything you need from one
location with one login.
*Network boards may need to be purchased for machines purchased
before January 2017, but they are seamlessly integrated into your
machines without drilling.
WHAT IF A CUSTOMER
WHO DO I TURN TO IF SOMETHING NEEDS A REFUND?
Working with a third-party card-reader system can make
GOES WRONG? issuing refunds difficult for you and frustrating for your
If your card-reader system breaks down, it can be difficult
customers. Often times, you are unable to help your
to know exactly who to turn to for warranty information or
customer immediately and instead have to reach out to your
technical support. Who will help?
payment system partner.
Huebsch Command offers advanced reporting of machine
With Huebsch Command, you can quickly and easily issue
errors, which maximizes uptime, improves revenue and
customer refunds directly back into their online wallet. No
reduces operational costs. Plus, it’s is backed by Alliance
more dealing with an outside partner, no more waiting and,
Laundry Systems, the global leader in laundry. Our dedicated
most importantly, happier and more satisfied customers.
software support team is ready to offer systems training
or provide industry-leading support. Plus, your Huebsch®
distributor is always just a phone call away. REWARDS PROGRAMS ARE
HARD TO MANAGE.
Rewarding your customers for their business is a great
way to gain loyalty and encourage repeat visits. But finding
a third-party loyalty program that’s right for your business
and your customers’ needs can be difficult.
Huebsch Rewards is easy to use and powerful, giving you
options to build your program around the needs of your
customers. By offering your customers perks, you’ll not only
give them a better laundry experience, you’ll encourage them
to become loyal customers.
Huebsch by Allinace Laundry Systems AH18-0062
COMPETITIVE ANALYSIS
Huebsch The CCI- CCI-
SpyderWash ESD Washlava PayRange
Command™ Laundry Boss FasCard LaundryCard
Factory Installed 4
Fully Integrated System 4
Multi-Store Reporting 4 4 4
Dashboard View that Includes
Comprehensive Revenue
and Machine Error Reporting
4
Error Code Alerts 4
Mobile App 4 4 4 4 4 4 4 4
Real-Time Cycle Countdown 4
Customizable App
Rewards Program/ Mobile Wallet 4 4 4 4 4 4 4
App Translation
Three or More Languages 4
Store Owner Holds Float 4 4 4 4 4 4
Dedicated 24/7 Support
For Store Owners and Customers 4 4
Hardware Warranty with Active Huebsch Care Agreement
Network Boards Life of Life of Life of
1 Year 1 Year 9 Months 1 Year
and Gateways Agreement Agreement Agreement
Value Center 2 Year 1 Year 2 Year 2 Year
Printed in the USA
Huebsch by Alliance Laundry Systems AH18-0074
HUEBSCH.COM/COMMAND
LAUNDROMAT
- LOCATION 1 -
HUEBSCH COMMAND™
LAUNDROMAT DATA AND
CUSTOMER-RETENTION TOOLS
THAT ARE CUSTOM-MADE FOR
THE WAY YOU OPERATE.
HUEBSCH.COM/COMMAND
YOUR MISSION: SATISFIED CUSTOMERS – AND HIGHER PROFITS
Huebsch Command™ helps you run a smarter
business by letting you easily accept mobile
payments, control machines, and manage
your laundry business from anywhere.
MOBILE APP GENERATE CUSTOMER
PAYMENT FLEXIBILITY LOYALTY WITH REWARDS
FRONT LOAD WASHER #1:
PAYMENT MADE
COMPATIBLE WITH GALAXY ™ 600 MODELS
For more information, please visit:
www.huebsch.com/products/vended-laundry
YOUR SMART LAUNDRY PARTNER
OUR MISSION: A LAUNDROMAT THAT’S AS SMART AS YOU ARE
We understand that when you have the facts—all the facts—there’s no limit to your
business’s potential. With an intuitive interface and easy-to-use tools, Huebsch Command™
gives you the reporting, monitoring and configuration capabilities to do what you do best:
make smart business decisions.
ADVANCED REMOTE START &
ADJUST WATER LEVELS
PERFORMANCE DATA SYSTEM MONITORING
CONFIGURE MACHINES SET TIME-OF-DAY/
FROM THE CLOUD DAY-OF-WEEK PRICING TURNS PER DAY
MULTILEVEL VEND SERVICE ALERTS 100% SUPPORTED
PRICING CHANGES VIA EMAIL OR TEXT BY HUEBSCH
PEAK CUSTOMER USAGE: FRIDAY
COMMERCIAL FRONT COMMERCIAL WASHER- COMMERCIAL SINGLE COMMERCIAL STACK
LOAD WASHERS EXTRACTORS TUMBLE DRYERS TUMBLE DRYERS
GALAXY 600... GALAXY 600... GALAXY 600...
HUEBSCH.COM/COMMAND
GALAXY 600... GALAXY 600...
SMART BUSINESSES KNOW THEIR CUSTOMERS
Today’s consumers have more choices, more mobility and less time than ever before.
By accepting mobile payment via smartphone, you can deliver a quick, convenient
laundry experience that fits seamlessly into your customers’ lives.
Cash and cashless options are available for online
wallet reloading with the Huebsch app.
Customers can take advantage of the Huebsch
Value Center, where they can load value to their
online wallets.
Customers can view the status of their current
cycle in the app and get notified when their
laundry is done.
The ability to manage all locations from one
interface centralizes refunds and saves you time.
Available via the Huebsch app, Huebsch
Rewards helps you show appreciation for—
and retain—your customers.
Customers accumulate points and earn
rewards for visiting your store.
Huebsch Rewards lets you foster stronger
connections with your customers, leading to
increased loyalty—and the ability to positively
influence buying behavior.
You control how rewards are earned
and redeemed.
It’s fully integrated into Huebsch Command™,
so there are no third party payment systems
to install and maintain.
The Huebsch app is available for smartphones
running iOS or Android.
YOUR SMART LAUNDRY PARTNER
GALAXY 600... GALAXY 600... GALAXY 600...
HUEBSCH.COM/COMMAND
GALAXY 600... GALAXY 600...
TOTAL VISIBILITY EQUALS TOTAL CONTROL
With an intuitive interface and easy-to-use tools, Huebsch Command™ gives you maximum
oversight—which leads to maximum efficiency and maximum profit.
HUEBSCH COMMAND – SUMMARY TAB
Interactive dashboards can be
configured to show revenue, turns, and
a host of other values.
Store owners can set Key Performance
Indicator (KPI) goals for performance
tracking.
Show all locations or drill down to a
single store.
Location graphs for revenue and turns expand
for individual-machine view.
Single location or all locations.
Exportable to PDF or Excel for further analysis.
Customize date ranges to view by day, week,
month, etc.
All existing Galaxy™ 600 audit reports are
accessible within Huebsch Command.
Any Huebsch Galaxy 600 report can
be subscribed to via email or sent to
a distribution list, employee, etc.
YOUR SMART LAUNDRY PARTNER
GALAXY 600... GALAXY 600... GALAXY 600...
HUEBSCH.COM/COMMAND
GALAXY 600... GALAXY 600...
HUEBSCH COMMAND™ – LOCATIONS TAB
Choosing a location will bring
up specific information about
that location—machine status,
profitability reports, etc.
HUEBSCH COMMAND – MACHINES TAB
All features of the Galaxy™
control are available. Configure
machines with programs based
on machine capacity and type.
Programs can be sent to a single
machine or to all machines of
that type in all stores—and can
be scheduled to allow day-of-
week pricing, etc.
HUEBSCH COMMAND – CUSTOMER TAB
Advanced tracking capabilities
allow you to view account
balances, transaction histories,
payment methods and
rewards points. And, you can
issue refunds directly to your
customers’ online wallets for
improved customer service
and efficiency.
YOUR SMART LAUNDRY PARTNERGALAXY 600... GALAXY 600... GALAXY 600...
HUEBSCH.COM/COMMAND
GALAXY 600... GALAXY 600...WE KEEP YOU CONNECTED – NOT TIED DOWN
Wireless, cloud-based, and retaining all the Galaxy™ features you love, Huebsch Command™
lets you optimize your business from anywhere in the world with an internet connection. The
initial setup takes minutes and the system is supported and upgraded by Huebsch, so you can
breathe easier knowing we’ve got your back 24/7.
EASY TO USE
CAN BE USED ON DESKTOP, LAPTOP OR TABLET
RECEIVE SERVICE ALERTS VIA TEXT OR EMAIL AND ACCESS YOUR
INFORMATION AT ANYTIME
CREATE AUTOMATICALLY GENERATED REPORTS THAT CAN BE TEXTED OR
EMAILED TO YOUR PHONE DAILY, WEEKLY, OR MONTHLY
YOUR SMART LAUNDRY PARTNEREASY TO INSTALL
NO STATIC IP ADDRESS REQUIRED
NO FIREWALL CHANGES
NO NEED FOR DEDICATED IT RESOURCES
CLOUD-BASED—NO SOFTWARE TO INSTALL
LAUNDROMAT
- LOCATION 1 -
EASY TO INTEGRATE
BACKWARD COMPATIBLE WITH GALAXY 600 INSTALLATIONS—SIMPLY INSTALL
NETWORKING BOARD IN EACH MACHINE
GALAXY SOFTWARE NEEDED ONLY TO SET THE NETWORK ADDRESS FOR EACH MACHINE
PEACE OF MIND THANKS TO 24/7 SUPPORT FOR STORE OWNERS AND END USERS—
THE ONLY OFFERING OF ITS KIND IN THE INDUSTRY.
GALAXY 600... GALAXY 600... GALAXY 600...
HUEBSCH.COM/COMMAND
GALAXY 600... GALAXY 600...WHERE WILL YOU TAKE YOUR BUSINESS NEXT?
For more information, contact your
top-quality-rated Huebsch® distributor
or visit huebsch.com/command
Printed in the USA
Huebsch by Alliance Laundry Systems AH18-0046
HUEBSCH.COM/COMMANDYou can also read
