Working together for families

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Working together for families
Home-Start
                             Oxford

26th Annual Report 2013/14

Working together
for families
Working together for families
2 Home-Start Oxford Annual Report 2013/14

          Contents
          What Home-Start Offers                          3
          Vision and Mission                              4
          Chair’s introduction                            5
          The admin role                                  7
          An afternoon with my family                     8
          Volunteers and training                       10
          Our family support work                       11
          A referrer’s view                             12
          Bicester Coordinator’s report                 13
          Treasurer’s report                            15
          Summary of Accounts 2012–13                   17
          Sources of income                             18
          Trustees and staff 2013–14                    19
          Getting involved                              20
          Thank you                                     22

  Home-Start Oxford is a Company Limited by Guarantee (England)
  Registration No. 5375011, Registered Charity No. 1108612
Working together for families
Home-Start Oxford Annual Report 2013/14   3

What Home-Start offers
n   Volunteers with parenting experience who are matched with, and visit on a
    regular basis, families who have young children

n   Befriending and flexible home-based support which is tailor-made to meet
    the specific wishes and needs of a family

n   Emotional support to help parents find ways to manage and resolve problems

n   Direct support to children, including playing, listening, having fun,
    establishing routines, encouraging development and providing opportunities
    for outings and treats

n   Practical help, perhaps with getting to appointments, helping with shopping,
    budgeting, nutrition and meal planning, cooking and making the home safe

n   Outreach and family group work so parents can get out and meet others,
    access Children’s Centres and become more involved in their own community

n   Information and links to other organisations including health and
    educational services

n   Attendance at meetings and moral support, especially in relation to dealing
    with case conferences or solicitors and court cases

n   Access to parenting advice and parenting skills training

The UK’s Leading
Family Support
Charity
Working together for families
4 Home-Start Oxford Annual Report 2013/14

         Vision
         Home-Start wants to see a society in which every parent has the support
         they need to give their children the best possible start in life.

         Mission
         To offer support, friendship and practical help to families with a child under
         five, and particularly families who are vulnerable, isolated or under stress,
         through home visiting by trained volunteers and other services.

         Our purpose is to help children by supporting parents to grow in confidence,
         strengthen their relationships with children, and widen their links with the
         local community. In this way we aim, in partnership with other agencies, to
         foster the development of children, and the health and welfare of the family,
         and to provide an effective preventative service.
Working together for families
Home-Start Oxford Annual Report 2013/14     5

Chair’s Introduction
It is vitally important for us all that children have as happy and secure a family background
as possible, to enable them to thrive and become positive members of society. They are
the building blocks of and for the next generation. This fact must never be overlooked or
undervalued.
     However, bringing up children presents challenges to us all, much more so when parents
are under stress, and we live in ever stressful times. We at Home-Start Oxford & Bicester
continue to help families manage and/or overcome these challenges and stresses through
the dedication of our staff team and our many volunteers.
     I make no apology for repeating a theme from last year - that we need to do as much as
we can to support children and their parents to become secure in themselves. The home is
all-important to achieving this, and we start
in the home.
     Our unique selling points remain                   “Home-Start offers a fantastic
firstly that we give families the choice of             service – it was just the right thing
having our support, so there is a positive
engagement with us and our service from
                                                        for me. Until you really need help
the start, and secondly that our volunteers             you just don’t know what’s out
continue to visit, using a befriending model            there. I could trust my volunteer
for their support, for as long as is needed.            with anything. She was eager to
The importance of this extended support
for families cannot be underestimated.
                                                        help in whatever way she could.”
     The decline of services in the family and          A supported mother
children sector concerns us, as it does all
working within it. Children’s Centres and
social services continue to have their funding reduced, and looking forward to 2015-6 we are
likely to see some Children’s Centres closing as reductions continue.
     This leads to an ever increasing demand for our service – this year we had over 128
referrals, compared to 81 the previous year. Most of these referrals now come from health
visitors who are among the few professionals still seeing families in the home. In 2013-
14 we provided support to 100 families and 209 children through our dedicated team of
volunteers and also our family support worker who adds importantly to this work, able to
help with more complex needs as well as modelling parenting skills. Our family coordinators
have continued to forge and maintain links with our partner and other agencies as well as
with other Home-Start schemes.
     In this our 26th year we have been busy in other ways too. We have been keen to raise
our local profile, and our new administrator Matt Zeqiri has been signal in doing this.
His work resulted in a 2 page spread in late October 2013 in the Oxford Mail about the
Working together for families
6 Home-Start Oxford Annual Report 2013/14

  important work we do. In November 2013 Home-Start Oxford & Bicester was promoted at
  performances of ‘The Other Shakespeare’ by Pitchfork Production in the Queen’s College,
  Oxford, with the ticket proceeds from one performance being donated to us.
      We also underwent a successful Quality Assurance review and audit in December 2013/
  January 2014, which gave us the opportunity to review our structure, work and practice. It
  has been a very worthwhile experience, as a result of which we have restructured the staff
  team, creating a managerial position of senior coordinator. Our family coordinator Karen
  Porter was appointed to this position with effect from 1 April 2014.
      At the time of writing we are of course in 2014-15, and we have seen many changes to
  the staff team. As a result of the reductions in funding described by our treasurer later in this
  report, Sarah Harvey took voluntary redundancy after nearly 10 years, and Anna Laerke after
  6 years. It was with sadness that we said goodbye to them, and we wish them every success
  hereafter.
      Their departure has created opportunities, albeit some only short-term. In July we
  appointed Sam Challen, originally a volunteer, then our family support worker, to the
  role of family coordinator for the Bicester area. We appointed Fiona Bowler, also formerly
  a volunteer, to the role of family support worker in September. Following a successful
  application for short-term funding for a Social Inclusion Fund project, we then appointed
  former volunteers Claire Roberts and Jennifer Booth as a fixed term family coordinator and
  family support worker respectively. These appointments demonstrate the ways in which our
  training, enabled by the Big Lottery Fund, provides opportunities for employment, career
  change and progression, and we are rightly proud of this.
      We are considering some interesting new initiatives with an energetic and committed
  staff team. Our major ongoing challenge is fundraising to provide a more secure and longer
  term base for our work.
      My fellow trustees continue to be a great support, and once again my particular thanks
  go to Douglas Keir, our treasurer, for his report on financial matters on pages 11 - 13, and
  for his chairmanship of the funding committee. I am also delighted to be welcoming Sarah
  Wood, Catherine Goode and Barbara Munske-Cresswell on to the Board of Trustees.
      Last but by no means least, Romy Briant has decided to stand down both as a trustee
  and from the Management Board. She first joined as a trustee 10 years ago, after previously
  being an advisor. Throughout the years she has brought a wealth of experience to us with
  her commitment to safeguarding excellence, her fundraising and her knowledge of family
  work as well as that relating to the legal constitutional requirements of Home-Start as a
  charity and company limited by guarantee. She will be greatly missed, though happily for
  us she has agreed to remain in contact by being the external safeguarding advisor to the
  Scheme. Our great thanks and good wishes go to her.

  Alison Scott
  Chair of the Board of Trustees, November 2014
Home-Start Oxford Annual Report 2013/14       7

The admin role
A view from the front-line, so to speak
I came to Home-Start Oxford, and the city, at the beginning of October 2013, just in time for
QA and the AGM (there’s nothing quite like a baptism of fire!). The Home-Start world was a
completely new one to me.
                                                   While the day-to-day pace of work is hectic,
                                                   it is made a lot easier by the knowledge that
“What you do to support families                   what we are doing is worth every ounce of
is so special, valuable and vital.                 effort (and every new grey hair found in my
                                                   beard).
We know that you have excellent                         Supporting our wonderful team of
training and can rely on you to                    volunteers has been a very rewarding
make a real difference to families                 experience, and I’ve particularly enjoyed
who are struggling.”                               writing about their work for local press
                                                   pieces and in fundraising bids. When it
Referrer                                           comes to convincing trust funds that our
                                                   work is worth supporting, the enthusiasm,
                                                   skills and effectiveness of our volunteers are
the best bargaining chips we have. I have also felt the benefit of the team’s tireless work ethic
in the office, where volunteer Jessica Upton has lent a hand with data input for our online
recording system. Hearty thanks to her for taking on this extra work during 2013-14.
    There have been a few changes
over the year, but my most significant
one has been the introduction of a              There was a young man from Surrey
brand new set of computers thanks               Who accepted a job in a hurry
to a most generous grant from an                Home-Start heaped on the strain,
anonymous donor and funding from
the Doris Field Charitable Trust.
                                                Overloaded his brain,
These have sped up much of the                  So he clocked off and went for a curry
digital processes involved in our
                                                On a lighter note – Matt
administration, including the
recording of new referrals, putting
together newsletters for our volunteers and members, updating our website, running our
Twitter account (follow us @HomeStart_Ox), and doing many other tasks that seem small in
isolation, but all contribute to the really important work of supporting vulnerable families.

Matt Zeqiri
Administrator
8 Home-Start Oxford Annual Report 2013/14

  An afternoon with my family
  Mum gives me a warm hug when I arrive, and we get ready to go out. It is very important for
  Mum’s sense of wellbeing to get out so we tend to walk for miles each time I visit, pushing
  the double buggy along the river bank and into parts of Oxford I have never been. It is easy
  to chat as we walk and I try to reassure and offer her advice about her worries and concerns.
      Although this mum is very competent and experienced, with two older girls aged three
  and five, at around 3 months old her twin babies were admitted to paediatric intensive care
  with respiratory problems. Their serious illness has completely shaken her confidence in her
  capabilities. She is anxious, has no routine, the feeding and sleeping patterns are erratic, and
  she is struggling to give equal attention to all four little girls. All these concerns are coupled
  with an underlying worry of how she will manage when she returns to work part time.
      After stopping for a cup of tea when we each give the babies a bottle, we have to run to
  school with the buggy to meet S (aged 5). Her class room is on the second floor. I collect her
  as there’s no way of getting the double buggy up the stairs. We then head to the next school
Home-Start Oxford Annual Report 2013/14         9

to pick up B (aged 3). I stay with the babies while Mum goes in. B comes running out and
jumps up for a hug. It’s lovely that she is so pleased to see me.
    We start the marathon journey home. S is walking home backwards (as you do when
you are five). B is tired, so she sits on the front of the buggy with Mum pushing while I walk
home backwards with S. As we make our way she tells me Mum has been crying.
                                                              Once home, I bring out some stones
                                                         and shells for the girls to paint. Mum is
 “10/10 – good support offered,                          keen for them to do something special
 taking pressure off Mum by                              when they come home rather than just
                                                         sit in front of the TV while she sorts out
 helping with the babies, especially                     the twins, so this is where I can really
 the little boy who demanded high                        help. We then cuddle up and read some
 levels of attention.”                                   stories that my children liked when they
                                                         were little. When Dad gets back from
 Referrer                                                work, it’s time for me to leave. S gives me
                                                         an impromptu hug when I go. It strikes
                                                         me again how much I enjoy my role –
though no one said how fit being a Home-Start volunteer keeps you!
    After I finished supporting ‘my’ family I popped in as a friend to see them. All is calm,
the babies are asleep in their cots, and B is
happily colouring in the kitchen. Mum is
relaxed and happy at home, enjoying being
back at work part time and is even looking                “Just wanted to say we are really
forward to the winter, whereas before she                 enjoying volunteer’s visits. It
got really down about it.. We all go to pick
up S from school. The walk home is still
                                                          makes a high point in the week to
a long one, but the girls sing happily on                 have someone so lovely to chat
the way back. I get cake, a game, and their               with and to play with W. Not
favourite book out of my bag. It’s so good                to mention the joy of getting a
to be with them again, but they don’t really
need me anymore and I don’t stay long
                                                          minute to put the dishwasher on.”
as they are all going out for supper, then                A supported mother
looking forward to a busy weekend together.
    Next time I will see them is for the twins
1st birthday party, to thank their family and
friends for their help and support over the year. I say to S “I’m so thrilled to be invited and
included in the family party” to which she replies in a puzzled voice “but you are part of our
family”.

A volunteer
10 Home-Start Oxford Annual Report 2013/14

   Volunteers and training
   We would like to thank all the volunteers for their commitment to Home Start over this year.

   We continue to hold 2 volunteer preparation courses in the spring and autumn of each year.
       Over the year we have able to recruit and train 14 new volunteers to the scheme. We very
   much appreciate their time and commitment to the scheme and their Home Start families.
       We would like to extend a huge thank you to Kidlington Baptist Church and in particular
   Helen Vallis for making us so welcome in using their facilities for our training venue. It
   provides a good meeting point for both Oxford and Bicester volunteers. We hire the venue
   for our preparation courses, coffee mornings and AGM.

   Participants’ feedback from the preparation Courses

         “ When the experienced volunteer came to talk about her first
           family it was fantastic, I felt much more confident that I could
           actually do this”
         “ I feel totally supported by the Co-ordinators…very welcome to
           contact them and discuss any issues and ask for advice”
         “ Enjoyed the course well delivered by the Co-ordinators”
         “ It feels like I’ve come full circle, in a positive way. I started with
           wanting to help parents, particularly mothers, enjoy their
           children as I did mine, I now feel that this is definitely possible”
   Over this year we are proud to have established bi-monthly coffee mornings for volunteers
   to meet with each other, Trustees, Staff and other agencies. These have been well attended
   by all and included several training events.
       In May 2 of our volunteers Catherine Goode and Theresa Frayn facilitated a training
   session entitled ‘Baby shock – how having a baby affects relationships’. We would like to
   thank them for this most thought provoking session.
       We have been fortunate to be able to offer 2 paediatric first aid training events delivered
   by Janice Morrison from Thames Training. The training was described by volunteers as
   ‘excellent information delivering in a fun and memorable way’. We would like to extend a
   huge thank you to Janice and look forward to working with her in the future.

   Karen Porter
   Oxford Family Coordinator
Home-Start Oxford Annual Report 2013/14       11

Our family support work
My role has been to work with local families who have been identified as needing support
urgently. Often these families were at crisis point in their lives.
    When asked to write about my work, I thought about the areas I had supported
families with and compiled an exhaustive list: these consisted of support around benefit
applications, housing needs, debt relief orders, community grants, education, healthy
                                                      eating, accessing healthcare, budgeting,
                                                      meal planning, cookery lessons,
                                                      applications for household items,
 “What you do is invaluable –                         clothing, school placements, school
 it’s unique and very special.                        transport applications, liaising with local
 My volunteer has had the                             tenancy estates managers re-anti-social
                                                      behaviour issues and many more, but
 patience of a saint, fantastic ideas                 most importantly through my FSW
 and has been very accepting of                       work I have supported these families
 our family situation.”                               at a time of crisis in their lives. Many of
                                                      these families have little or no support
 A supported mother                                   and often feel disconnected from their
                                                      communities and society alike. There
                                                      were challenges along the way but
together we worked through them one by one, and I began to see the behavioural changes
in the parents – reduced anxiety levels, positive thinking, future planning for themselves and
their children, and smiles!
    I often heard horror stories from the parents, and “people always say they’re going to
help and never do”. I found this incredibly sad as many of the families have had tough lives
and been let down time and time again – until they asked for help from Home-Start! We
work with the families supporting and helping them change the areas that impact negatively
on their family life, working towards a brighter future for their children and themselves.

Sam Challen
Family Support Worker
12 Home-Start Oxford Annual Report 2013/14

   A referrer’s view
   At Grandpont Children’s Centre we have been delighted to work in partnership with Home-
   Start Oxford over a number of years.
       We have seen children and families thrive with the support offered by Home-Start’s very
   committed volunteers, who have provided consistent and sensitive support to vulnerable
   families. ‘Being there for me‘ was how one parent described what mattered most in her
   relationship with her Home-Start volunteer.
       The process for selecting and allocating a volunteer to a family is a very thoughtful and
   considered process which has resulted in wonderful matches, fit for purpose, that often turn
   into long lasting friendships.
       Home-Start’s very professional approach to training and assessing the impact of the
   service inspires confidence and has garnered a great deal of respect from the community.
       We hope to continue working in partnership for years to come.

   Mercedes Cumberbatch
   Children’s Centre Manager

   Home-Start – part of the community, in the Blackbird Leys Youth and Community
   Association wall mural
Home-Start Oxford Annual Report 2013/14      13

Bicester Coordinator’s Report
At the heart of our work with families is an appreciation and understanding that it
sometimes requires a brave leap of faith for a parent to ask for or accept support. It can
appear to a vulnerable parent that all around them are coping with the pressures of
having children except themselves. A mother or father risks having their self-esteem and
confidence quickly eroded if events start to take them in a direction other than the one they
hoped to follow due, for example, to post-natal or other depression, illness or relationship
issues. Families in Bicester have continued over the year to receive wonderful tailor-made
befriending provided by our excellent team of volunteers.
    Our focus on non-judgemental, open ended support is very much appreciated by
parents. We never underestimate the importance of building a trusting relationship which
can, in some cases, take time.
    Progress in enhancing the confidence of
a mum who may have never been told she               “I feel relaxed and calm when
is any good at anything before, and who              she comes to the house. She
is wary of embracing change, requires the            doesn’t criticise or judge me,
volunteer to be ultra sensitive. Referrers and
families have said “getting the match right          unlike my own mum.”
was so important” or, after a while, “she            A supported mother
seems like one of the family now”. Taking the
time to make the best match of volunteer
with family pays dividends as we know that this is the key to a successful relationship
developing.
    Sometimes our involvement with a family has gone on well over a year, where a need is
prolonged or new issues arise. For example, caring for new born twins feels very much like
hard work for a mum coping on her own all day but the pressure increases when the babies
become mobile and want to access play equipment. Our volunteers have helped families
with twins to get out and about locally, thus reducing isolation as well as enhancing parents’
and children’s emotional and social well-being.
    On other occasions we have had a much shorter involvement with a family, for example
when parents are going through separation and a house move is imminent. We have helped
a family this year where a mum with three very young children prepared for a move. Keeping
children happily occupied while boxes were packed and drawing up checklists of jobs to be
done was much appreciated and helped an isolated parent with practical and emotional
support at a very stressful time.
    We have become increasingly conscious over the past year of the huge residential
building programme taking place in Bicester, the number of new families who may be
joining our community and the impact on local support services. Isolation remains very
14		 Home-Start Oxford Annual Report 2013/14

    much an issue for young families, whether in a rural village on the outskirts of Bicester or on
    one of the new estates, especially if there is no extended family living close by.
        One family commented “Home-Start is our extended family” as we managed to help
    with some of the issues a grandparent or auntie may have helped with if they had been
    nearby – giving extra support during a period of illness, company to get out and about and
    developing a support network.
        Great appreciation must go to all the Bicester volunteers, referrers, funders and families
    who have embraced the Home-Start experience. We know from the many responses and
    expressions of gratitude that involvement has made a huge difference and enriched the lives
    of many in the area over the past year.

    Group Work

    Sadly the funding for our Caterpillar Group (for parents and children who haven’t
    experienced or don’t think they would like group settings) has been withdrawn from the end
    of March 2013.
         The Group was very well attended throughout the year. It has been very rewarding to see
    parents grow in confidence as well as children flourish with the chance of social interaction
    and stimulating play resources. We are mindful that the ‘time has to be right’ for a parent to
    engage successfully. One particular family has dipped in and out of sessions over the year but
    they became regular attendees and we have seen real progress with the confidence of both
    parents and children – they are ready for the group experience and appreciate the friendly,
    supportive atmosphere provided.
         Parents have expressed their positive feelings about the group, saying it ‘feels different
    from other groups’, being more ‘like a family’ where they can ‘relax and not feel under
    pressure’. We know that this sort of group, combining gentle support and social interaction
    has a valuable part to play in reducing anxiety and stress for families. Many thanks to Jill Gray
    who, as well as supporting individual families, has volunteered tirelessly at this group since
    its conception several years ago.
         It has been a privilege to get to know so many parents and children, helping them
    through difficult days and sharing in their highlights and successes. We are really sorry that
    Home-Start’s connection with the Caterpillar Group has now come to an end.

    Sarah Harvey
    Bicester Family Co-ordinator
Home-Start Oxford Annual Report 2013/14       15

Treasurer’s Report
The financial story is similar every year: uncertainty around sources of future funding
dominates strategic planning and resource management. 2013-14 was no exception,
                                                      although the final outcome was not
                                                      unsatisfactory, with a surplus of over
“Home-Start support helped                            £6,000 being recorded.
Mum with decision making and                               Total income increased from
                                                      £109,000 to £123,000 (+13%). Within
motivated her to clear the house
                                                      this, the total contracted service grants
for the benefit of the whole                          received from local Children’s Centres
family. Mum found it nice to have                     was barely changed at £48,000. These
someone to talk to. There was                         grants are, however, not guaranteed at
                                                      all, and, as we have unfortunately already
good communication between
                                                      experienced [in 2014-15], can reduce
Mum and her volunteer.”                               markedly at very short notice. The Big
Referrer                                              Lottery Fund, whose grant is targeted at
                                                      the support of families in areas where we
                                                      do not receive other statutory children’s
centre funding, contributed £35,000 (£33,000) as part of a five year grant which expires in
January 2017. The BBC Children in Need grant, funding a part-time family support worker,
was unchanged at just under £10,000
though expires at the end of March 2016.
    Total donations increased significantly
from £17,000 to £29,000 with the income                “I am so grateful to be able to
from charitable trusts (£12,000), churches             get on with simple tasks when
(£8,000), colleges (£1,000) and individuals            she is here. Her help is so useful.
(£5,000) all showing increases. We are
extremely appreciative of this support for
                                                       Adult conversation and a second
our work. £26,000 of the total income was              pair of hands is a ‘gift from
unrestricted.                                          heaven.”
    Total expenses increased by 4%: to
£116,000 from £111,000. Total staff related            A supported mother
costs (the most important expense item)
increased by £2,000, with direct family
support staff costs declining by a similar amount (mainly due to an unfortunately high
incidence of long-term sickness) and administrative staff costs increasing by £4,000 from an
unusually low figure the year before, when the administrative position was unfilled for part
of the year. Other costs did not change significantly.
16 Home-Start Oxford Annual Report 2013/14

        We ended the year with a surplus of over £6,000 (2013: deficit of £2,000), leaving the
    year-end reserves at £57,000, marginally below the equivalent of 6 months’ expenditure,
    an often-cited standard for charitable organisations such as ours, but barely adequate in an
    environment of short-term income volatility and uncertainty.
                                                            Looking ahead, this uncertainty of
                                                        funding is expected to continue. For
     “It’s made a huge difference to                    2014-15 we can already state that our
                                                        income from local Children’s Centres has
     me having someone here I could
                                                        declined by £23,000, though some has
     trust, who would play with my                      been replaced by a welcome increase in
     son and I could get on with a few                  donations from Charitable Trusts. As a
     jobs or have an uninterrupted                      direct consequence of this reduction in
                                                        income, we have recently had to make
     shower – bliss!”
                                                        painful changes in our staffing, with two
     A supported mother                                 redundancies, and new members of staff
                                                        employed on part-time, temporary bases.
                                                        As we are conscious of an unmet need
    for vulnerable family support in our communities, the funding committee is remaining very
    focused on generating new sources of income, especially ones with multi-year guarantees:
    shortage of resources makes this difficult, however, and we continue to have to plan with
    only a short term horizon.

    Douglas Keir
    Treasurer, November 2014
Home-Start Oxford Annual Report 2013/14   17

Income for the year		    Total 2014              Total 2013
Children’s Centres		        48,406                   47,781
The Big Lottery Fund		       34,959                 33,045
BBC Children in Need		        9,658                   9,801   Copies of the full
Donations and legacies		     28,867                 16,815    financial statements
OSCA		 –                                                693   can be obtained from:
Other income		                  936                     840
Total		122,826                                    108,975     Home-Start Oxford
                                                              Blackbird Leys Youth
                                                              & Community Centre
Expenditure for the year
                                                              Blackbird Leys Road
Practice:
                                                              Oxford
  Staff 		                      79,215               81,138   OX4 6HW
  Volunteers		                   5,757                3,492
  Beneficiaries and other		         27                  222
Support and admin:
  Staff		                       13,403                9,530
  Premises (incl. deprec’n)		    4,976                5,358
  Office equipment (incl. IT)		  4,021                  973
  Telecomms		                    2,216                2,673
  Stationery & General		         2,115                2,178
  Insurance		                      747                  796
Governance:
  Home-Start UK		                1,531               1,960
  AGM & Annual Report		          1,054               1,053
  Professional fees		              918               2,049
   Trustee costs		                 178                   0
Total		116,158                                     111,422

Net income/(deficit) for the year		   6,668        (2,446)

Cash Balances		 31 March 2104                 31 March 2013
Virgin Money		                39,962                 40,031
CafBank CafGold Savings A/C		 18,766                  6,210
CafBank CafCash		              3,082                  5,458
LLoyds TSB Current A/C		       1,018                    995
Cash in hand		                   133                    117
Total		62,961                                        52,811
18 Home-Start Oxford Annual Report 2013/14

    Sources of income
    We are extremely grateful to the following organisations, trusts and people who have made
    contributions towards the support we provide to local families:

    Grants and donations:                         Service Related Grants:
    All Souls’ College, Oxford                    Big Lottery Fund
    Christ Church, Oxford                         BBC Children in Need
    Christ Church Cathedral, Oxford               Bicester Children’s Centre
    Ms C Coull                                    Bicester Rural Children’s Centres
    Dragon Christmas Charity Sale                 Grandpont Children’s Centre
    Doris Field Charitable Trust                  North Oxford Children’s Centre
    Easyfundraising.org.uk                        Florence Park Children’s Centre
    I & D Flintoff
    Garfield Weston Trust                         Individuals who prefer to remain
    Mr & Mrs Grebenik                             anonymous
    J Hobart
    D. Keir                                       Numerous volunteers who donated
    Launton Churchwardens                         their expenses
    Leys Community Association
    Lloyds Community Fund
    J Louw
    Marston United Reformed Church
    Merton College
    Nationwide B.S.
    North Oxford District Scout Gp.                “Our volunteer is wonderful. She
    Ms M Mendes                                    is calming, very easy to have
    Oriel College
    The Queen’s College
                                                   around, and so good with the
    Mrs JM Ross                                    children. I can go to the door
    St Andrews Church, Headington                  with my hair in a mess and she
    St Frideswides Parish CC                       won’t assume I’m falling apart
    St Michaels & All Saints PCC
    Mrs EC Walker
                                                   (as others might do). Her support
    Mrs D Wigmore                                  is getting me through a very
    HDH Wills Charitable Trust                     difficult year.”
    Wolfson College
    A donation from an anonymous                   A supported mother
    charitable trust
Home-Start Oxford Annual Report 2013/14   19

Trustees and Staff 2013-14
Directors/Trustees 2013/14
Gwen Badland (to 2 June 2013)
Rosemary Bean
Romy Briant
Douglas Keir (Treasurer)
Kate McGowan (from 2 June 2013)
Alison Scott (Chair)
                                        “Home-Start volunteers are in a
                                        unique position to help vulnerable
Advisors
                                        mothers cope with PND. What
                                        you do is very special and we
Joya Banerjee
Richard Mould
                                        all appreciate your time and
Sarah Wood                              dedication to our local families.”
                                        Referrer
Staff Team 2013 /14
Family Coordinators
Sarah Harvey
Anna Laerke
Karen Porter
Family support worker
Michelle Blackstock (to 12 July 2013)
Samantha Challen (from 5 August 2013)
Administrators
Jo Garman (to 4 October 2013)
Matt Zeqiri (from 3 October 2013)
20		 Home-Start Oxford Annual Report 2013/14

    Getting involved with Home-Start
    Home-Start Oxford supports local families through the work of local
    volunteers and relies on local help

    If you would like to be involved there are a range of
    opportunities:
    n Become a Home-Start volunteer. Usually a
       volunteer will make a commitment to visit one
       family in their home each week for up to 2–4 hours
       and occasionally longer – to offer support and be a
       friend to the family.
    n Become a trustee. Trustees are volunteers
       themselves and are responsible for the work,
       staff and resources of the charity. They meet
       formally six times a year and between meetings
       contribute in a number of ways to the running
       of the charity. They are elected at the Annual
       General Meeting (AGM).
    n Support the work of the charity through your
       skills and talents and advice either informally, or
       through becoming a member of the charity or
       advisor to the trustees.
    n Contribute financially by making a donation,
       helping with our fundraising or nominating
       Home-Start as beneficiary of a local event. If you
       are a tax payer you can increase the value of your
       donation by completing a gift aid declaration
       form.

    We would welcome you joining us in any
    of these roles!
Home-Start Oxford Annual Report 2013/14   21
22 Home-Start Oxford Annual Report 2013/14

   Thank you
   Instead of listing them by name we would like to start by saying a huge THANK YOU
   to all our volunteers. They are the mainstay of our service, and their dedication and
   commitment cannot be too highly praised. In addition to supporting families, they all
   help Home-Start Oxford and Bicester in a myriad of different ways.

   Home-Start Oxford would like also like to thank the many other individuals and
   organisations who have helped us over the past year and whose support has made our work
   possible.

   These include:
   • All the individuals, groups, organisations and trusts who have made donations and
     grants; and all the volunteers who have donated their expenses
   • Sarah Wood and Richard Mould, who have been most valuable advisors and supporters
     throughout the year.
   • Oxford and Bicester Children’s Centres

                                              “We look forward to her visits and
                                              I personally feel the stress and
                                              anxiety of caring for three small
                                              children ease considerably. That,
                                              in turn can only have a positive
                                              effect on the family as a whole.”
                                              A supported mother
Home-Start Oxford Annual Report 2013/14    23

And the following from whom we have received support and/or work in partnership:
• Long standing friends of Home-Start        • Bicester and Oxford Community
  including former trustees and volunteers     Emergency Food Banks
• Speakers who support our volunteers        • Orinoco (for help provided to parents)
  preparation and ongoing training courses   • Emmaus
• Our colleagues in Home-Start Banbury &     • Paula Bailey of Fundango.
  Chipping Norton, Home-Start Southern
                                             • Blackbird Leys Neighbourhood Police
  Oxfordshire, other Home-Start schemes
  in the Berkshire and Buckinghamshire       • Refugee Resource
  area and the South East Region             • OCVA
• Home-Start UK and particularly Lesley      • Oxford Sexual Abuse and Rape Crisis
  Barron from the QA team, and Heather         Centre
  Knox                                       • PACT
• Staff of Blackbird Leys Youth and          • Reducing the Risk of Domestic Abuse, the
  Community Centre and the supporting          Independent Domestic Advisor Service,
  team from Oxford City Council                and the Domestic Abuse Champions
• Oxfordshire County Council Early Years       Network
  Staff and Child Social Care Assessment     • Spurgeons Young Carer’s Service
  Team                                       • Stonham/Connection Drop In
• Oxford and Oxfordshire health visitors     • Rainbow House
• Connections Floating Support               • Oxford and Bicester schools and nurseries
• Oxfordshire Family Information Service     • Computer Assistance for their invaluable
• Oxfordshire Mind                             IT support
• Talking Space                              • Kevin Hinton for designing this report
• Rosa Curness at ASPIRE                     • Circus Starr for free tickets for our
• Steve Laurence and David Jones (OCC          families to their wonderful show
  Childcare Support Officer)                 • Pitchfork Productions
• Oxford and Bicester Citizens Advice        • Ian & Deirdre Flintoff
  Bureaux                                    • The Queen’s College, Oxford
• OxPIP
• Bicester BabyStore
Home-Start Oxford
                                     Blackbird Leys Youth and Community Centre
                                     Blackbird Leys Road
                                     Oxford OX4 6HW

                                     01865 779991
                                     email: admin@homestart-oxford.org.uk

www.home-startoxford.org.uk

Home-Start Oxford is a Company Limited by Guarantee (England)
Registration No. 5375011, Registered Charity No. 1108612
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