YEAR INREVIEW 2020 - Glens Falls Hospital
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
2020 YEAR IN REVIEW
WELCOME TO THE 2020 GLENS FALLS HOSPITAL
.
n St.
St
RRid
n t.
.
St
ren S
io n
BaB
idgge
YEAR IN REVIEW
U n n io
r e 20
24
yay
7 a
Warr
StS
eSSt.
U
. t.
W
Whitehall
t.
e. .
Av ve
t.t.
an A
rkkSS
4
m an
St. 4
Par
EElm
lm St.
er r m
Pa
ShShe
6 5 GGl le
enn
t..
SSt.t.
n SSt
d S t.
St.
icaan
22
oa d
Brroa
ohhic
B
Mo
9L
M
3
soso
nn Murr
rra y St.
ay
Lake 149
ududvev.e. George
HH The 2020 Glens Falls Hospital Year in Review captures the incredible achievements of the Glens Falls Hospital
h SSt.t.
2 AA
Granville 19
Queensbury team during a year that challenged us beyond what we could have imagined. In these pages are countless
utth
LS
Sou
FA L
So
10 stories of how our physicians, nurses and other employees overcame obstacles to ensure that Glens Falls and the
G LE N S 4
9 11
13
149 surrounding region had access to high-quality, compassionate healthcare during an incredibly challenging time.
17
20 REGIONAL LOCATIONS
Lake 8 12
Glens 14
Luzerne When the world was turned upside down in early 2020 with the onset of the COVID-19 pandemic, the
Falls
9N 15 team at Glens Falls Hospital rose to the occasion and worked with the shared purpose of being there
for our community in its greatest time of need. The Glens Falls Hospital COVID-19 response
Hudson encapsulates who we are at our best—a mission and purpose-driven community hospital
Falls with innovative, compassionate people who will go above and beyond to serve our
197 friends and neighbors. This has been evident in every area of the hospital, from our environmental
14 32 9 Fort 40
services team to our lab technicians, physicians, nurses, respiratory therapists and countless others
Edward 22
Corinth 13 Argyle who have raised the bar for how we care for and protect our patients and the community.
ve
H u d s o n Ri
50
r
4
While much of the spotlight has been shone on the response to COVID-19, we have also achieved significant
milestones in patient care and access, growth and evolution of our system and advancements in technology
9N
Wilton Salem that strengthen our ability to continue providing best-in-class care in a community setting.
19
15 18 Highlights from this past year include:
32
9
50 • Finalizing our affiliation with the • Submitting our Magnet® application, to elevate
Albany Med Health System. the practice of nursing at Glens Falls Hospital.
Schuylerville 29
• Introducing new models of care, including • Elevating the status of established programs
29
22 a partnership with Massachusetts General and our commitment to exceptional patient care
16 Hospital to deliver teleneurology services. through numerous awards and accreditations.
Greenwich
Saratoga 372
Springs 17
Cambridge You can learn more about these accomplishments, and many others, by reading this year’s annual report.
Through it all, we remain grateful for the outpouring of support we have received from donors, community
members, patients, family members of our healthcare heroes and many others. You all have reminded us
of the importance of a strong community hospital and what we can achieve when we come together,
1. Glens Falls Hospital 8. Rehabilitation & Wellness Center 15. Wilton Medical Center
united by a single mission.
Hearing Center Hearing Center at Wilton
2. Physical Therapy at Main Street
9. Adirondack Cardiology 16. Greenwich Medical Center I am confident that with your continued support Glens Falls Hospital will remain strong no matter the
3. Adirondack ENT
10. Advanced Imaging at Baybrook 17. Cambridge Medical Center circumstance and continue to positively impact the lives of the people we serve throughout the region.
4. Orthopedic Specialists of Glens Falls Hospital and Urgent Care
Surgical Specialists of Glens Falls Hospital 11. Hudson Falls Lab Collection
General Surgery, Thoracic, Urology 18. Salem Medical Center
12. Hudson Falls Medical Center
5. Lab Services at 90 South Street 19. Granville Medical Center
13. Medical Imaging and Lab Services Best of Health,
6. Physical Therapy at Irongate at HHHN Moreau Family Health 20. Whitehall Medical Center
7. Community Care Coordination 14. Evergreen Medical Center
Dianne Shugrue
PHOTO DISCLAIMER President & CEO
The 2020 Annual Report includes a collection of images from throughout the year,
masked and unmasked. Please understand that the unmasked images were either
taken before the COVID-19 pandemic or with proper social distancing.
• In coordination with state guidelines, • The FOOD! So many individuals,
OUR RESPONSE TO THE visitation was temporarily closed organizations and restaurants
COVID-19 PANDEMIC
down. Understanding how important delivered meal after meal. We
a loved one’s presence may be for cannot thank our community
recovery, the Patient Experience team enough for the amazing response.
encouraged virtual visitation via digital
devices to stay in touch with patients. • Area businesses, dentists and others donated supplies
The optimism that greets each new decade is often palpable; New Year’s celebrations The hospital was able to provide iPads of masks, hazmat gear, gloves and other PPE to help
seem more joyous, plans for the future become more urgent and most people look to those who didn’t have technology with the shortage we saw at the onset of the pandemic.
to communicate with loved ones.
forward to what the new decade will bring in technology and yes, in healthcare.
To say 2020 has been challenging would be the understatement of any decade. • In the face of limited personal protective
equipment (PPE), Kenta Kameda, RN,
Clinical Nurse Informaticist, jumped in
Still, at Glens Falls Hospital your local team of healthcare Here are a few examples of how Glens Falls Hospital, with two 3D printers to make custom
heroes stepped up to take on a frightening virus, stepped our amazing employees and a grateful community shields to help protect our colleagues.
• The artful expressions of support, from the thank you
in front of the virus to do everything in their power to save tackled the most severe, world-wide health crisis in more
messages written in chalk on our walkways, to giant,
and change lives and stepped over obstacles to provide than 100 years—the novel coronavirus, COVID-19. • Since the onset of the COVID-19 pandemic,
painted rainbows, to framed donations of art from
innovative and cutting-edge therapies. Hillary Alycon, MPH, CIC, Director of Infection
children have brightened our days during this dark time.
Prevention & Control, has presented multiple,
virtual community presentations on topics
surrounding the virus as well as the vaccine.
Those videos can be found at GlensFallsHospital.org
AT THE CUTTING EDGE
• By the time COVID-19 COVID-19. Led by Jim Keeley, Respiratory Care Services • In December 2020, we established a COVID-19 • Local Marketing and Advertising firm Trampoline Design
reached the North Country, Manager, the team cross-trained anesthesiologists in Vaccine Clinic for essential healthcare workers. partnered with Fountain Square Outfitters to develop a
Glens Falls Hospital was the use of anesthesia machines as ventilators. The team “Quarantine Adventure” line of clothing which they sold
already prepared. Erin also converted single ventilators into dual ventilators, COMMUNITY SUPPORT as a fundraiser for the hospital.
Perkins, Senior Director of so two patients could be placed on a single machine.
Laboratory Services, started • Hospital employees • In a remarkable and generous gift to Glens Falls Hospital
the process to begin broad- • Glens Falls Hospital was one of the first in the country to were brought to tears and all of our frontline heroes, Behan Communications
based testing. We immediately be able to offer convalescent plasma as a therapy option. on multiple occasions wrote, produced, filmed (by cinematographer Cameron
mobilized teams, converted the Emergency Department Thanks to the incredible advocacy of a patient’s family, due to the overwhelming Gallagher) and directed (by Behan Communications
ambulance ramp and helipad into temporary testing and the dedication of our clinical pharmacy team, patient support received from our friends and neighbors, Vice President John Brodt), the Documentary “Behind
sites including a specially designed clinical trailer and Bill Burns received only the second treatment given in the starting with the amazing—and huge—parade of the Masks – Stories of Care, Compassion and
even made it possible for patients to be tested in parking Capital District and was able to have a successful recovery. first responders and community members organized Innovation at Glens Falls Hospital during
areas so they did not have to leave their vehicles. by Feed the Frontlines founder Jacque Ecuyer, the COVID-19 Pandemic” to show an exclusive
“The team at Glens Falls Hospital who was inspired by GFH employee Keri Randall- look behind the scenes at GFH during 2020.
• At the onset, one of was unbelievably amazing, the Sherman. This was followed by a parade of UPS
the crucial issues we nurses even arranged for us to trucks, a flyover of a U.S. Coast Guard C-130, outdoor The video can be viewed at
faced was a shortage FaceTime with Bill twice a day holiday dance performances and much more. GlensFallsHospital.org/BehindTheMasks
of personal protective because we could not visit him.”
equipment (PPE),
in particular N95 – Karen Burns (patient’s wife)
respirators, like most
hospitals in the country. Our facilities and engineering
team, led by Senior Director Frank Cheever, developed • Our hospital was the first in the United States to
a method to safely sterilize and reuse our respirator begin a trial of TD-0903. The sponsor of this study,
supply. UVC light has been proven to kill the virus. The Theravance Biopharma Ireland Limited, is developing
a new investigational drug to treat Acute Lung Injury We wish to urge each and every one of you We want to assure you that your safety and well-being
team purchased the equipment and converted a storeroom
associated with COVID-19. The aim of this study to continue to be vigilant because this deadly continues to be our number one priority. The policies
into a UVC light sterilization room, and began sterilizing
is to determine whether the drug may help treat virus is still prevalent in our communities. and procedures we have in place today ensure that
N95s in less than 48 hours. This allowed us to safely use
lung injury and breathing difficulties in participants our hospital, outpatient clinics and physician offices
personal respirators up to five times, with each respirator
admitted to the hospital with COVID-19. • We encourage everyone to get the COVID-19 remain a safe place for you to receive care.
sterilized and then returned to the specific owner.
vaccine when it becomes available to you.
• In addition, GFH was among the first to • Wear a mask! It’s more important than ever to remain in control of your
• There was also a concern about the availability of
be given authorization to use monoclonal health. Do not delay seeking care if you are feeling unwell.
ventilators—“breathing machines” that can help a patient • Practice good hand hygiene—wash your hands
survive the terrible pneumonia that can accompany antibodies for the treatment of COVID-19.
with soap and water or use hand sanitizer.
•A
void large crowds and always practice social distancing.
3 4
GLENS FALLS HOSPITAL
BY THE NUMBERS
EXPENSES
Glens Falls Hospital Year Ended
December 31, 2020
These numbers represent
Salaries, Wages and unaudited figures
Employee Benefits: +
Figures come from 2021
$173,372,094 HANYS Economic and
Community Benefit Report
Supplies and Other:
$151,689,808 Allocated nearly
Depreciation:
$18,691,908
50%
of operating expenses
Interest/NYS
Assessment:
to the employees of the
$3,562,058 organization through
TOTAL EXPENSES:
wages and benefits
OUR STRATEGIC $347,315,868
AFFILIATION UPDATE
Glens Falls Hospital officially became an affiliate of the
Albany Med Health System on July 1st, 2020.
The affiliation joins Albany Medical Center Hospital,
Columbia Memorial Health, Glens Falls Hospital and
they also seek easy access to highly specialized
services through Albany Med, the region’s only
$
80 million
Saratoga Hospital together to form the only locally academic health sciences center. in tax dollars generated to
governed, not-for-profit health system in the region. With
over 15,000 employees, 1,520 beds, over 800 physicians A region is a collection of its communities, and each stimulate the local economy
and 125 outpatient locations reaching from the Hudson community has its own characteristics. The hospitals, and New York State, with
Valley to the Adirondacks, the Albany Med Health System physician practice offices and urgent care centers
brings an unprecedented breadth of expertise and of the Albany Med Health System retain their own
coordinated care to patients across our region.
Strong partnerships enhance quality of care. With four
unique identities for the communities they serve.
Each hospital maintains its own name, leadership,
employees, board and fundraising team.
3,900 jobs $
9.2 million
hospitals working together, the expertise of each forms created by Glens reinvestment back into
a network, similar to that of large, metropolitan medical Our patients have helped guide our growth. The
Falls Hospital+ facilities, equipment
centers. In this way, the Albany Med Health System Albany Med Health System makes access to and
brings more resources further into our communities. Our coordination of care easier. Through integration and and technology
interdisciplinary teams collaborate to elevate standards of collaboration, we are committed to bringing you our
care across the system—not just in one place. The strengths shared skills and compassion. We ensure that the
of each hospital, along with Albany Med’s advanced care, level of care you have come to expect endures.
$
61 million
provide powerful and clinically advanced options for patients.
Glens Falls Hospital is proud to be a part of the Albany
The System’s vision for the future is to offer coordinated Med Health System—and we will always remember
care in a wide variety of specialties. Our neighbors seek our promise to you; we will be here and safe through in community benefits
community-based care from providers they know and trust; it all and even stronger thanks to this affiliation.
and investments+
5 6
6
GLENS FALLS HOSPITAL GFH ADDS DUAL ENERGY SUBTRACTION CHEST X-RAY
SYSTEM UPDATE Glens Falls Hospital is now the region’s only hospital
to offer Dual Energy Subtraction digital imaging.
resulting in better outcomes for patients. Plus, this technique
utilizes lower radiation doses. This is the new elevated
standard of medical imaging at Glens Falls Hospital.
Each year, we continue to evolve to ensure we achieve our A conventional chest X-ray
shows the entire anatomy In addition to this new technology, we also have
mission and stay strong for years to come. This year, our regional superimposed over each other, installed a new digital C-arm (X-ray machine) for the
system saw many changes, including new services and programs. for example, both the rib cage Operating Room that produces some of the clearest
over the lungs, often making it pictures to help guide surgeons performing surgery.
difficult to identify certain areas.
Now, the GE Definium 646 HD
X-ray machines allow for a much
more detailed view of either bone
NOW OFFERING TELEHEALTH structures or soft tissue, because
they use dual energy subtraction
To ensure that patients can see a provider Radiology Operations Manager
to “subtract” bone structures.
for many of their primary care needs Hal Pike with the GE Definium The clear, precise imaging allows
646 HD X-ray system for more detailed diagnoses, Left image is a conventional X-ray; the two right images are dual energy subtraction X-rays
and specialty care, as well as follow-up
appointments, during the COVID-19 pandemic, we
introduced telehealth options in 2020—options that Visit GlensFallsHospital.org/MedicalImaging for a full list of services at each of our convenient locations.
are easy to access, with providers you know and trust.
Since the onset of the COVID-19 pandemic we’ve gone
from zero telehealth visits to over 1,200 a week!
GLENS FALLS HOSPITAL AND APTIHEALTH
Don’t forget—if you are already registered ANNOUNCE PARTNERSHIP TO DELIVER BEHAVIORAL HEALTH UPDATE
with our Patient Portal you can simply sign in, VIRTUAL BEHAVIORAL HEALTHCARE
view telehealth options and self-schedule an Glens Falls Hospital has transitioned outpatient behavioral health services to Behavioral Health Services North. Glens
appointment. If you have not yet registered with Glens Falls Hospital partnered with aptihealth, the Falls Hospital will continue to provide inpatient behavioral healthcare and crisis care in our Emergency Department.
our patient portal, the process is quick and easy. leader in integrated behavioral healthcare, to deliver
rapid access to virtual care to patients at all of our
Visit GlensFallsHospital.org/PatientPortal primary care practices. This program has been
to learn more and to self-enroll. shown to decrease symptom severity by over MEDICAL IMAGING AND LAB SERVICES
50%, resulting in improved health outcomes. AT HHHN MOREAU FAMILY HEALTH
Patients are matched with a behavioral health
therapist who specializes in their areas of need, Hudson Headwaters Health Network constructed
and together develop a personalized care plan. the 22,000-square foot building designed
GLENS FALLS HOSPITAL AND Opened
Working with aptihealth we are able to greatly with a specific partnership planned from the
MASSACHUSETTS GENERAL HOSPITAL January
enhance our offerings for behavioral health outset. Hudson Headwaters’ Moreau Family
PARTNER FOR TELENEUROLOGY SERVICES 2020
services in a way that is convenient and safe. Health Center is located in one portion of the
building and Glens Falls Hospital Laboratory
Glens Falls Hospital and Massachusetts General Hospital
and Medical Imaging Services are in the other.
(MGH) have collaborated to offer Teleneurology as part
of the New York State Stroke Center located at GFH.
The Glens Falls Hospital Laboratory allows
patients to have samples taken for testing in
Physicians at Massachusetts General Hospital have over
support of both primary care and specialty care
20 years in the field of teleneurology, diagnosing and 197
services. Its medical imaging suite offers many
managing a spectrum of disease, from the “common”
diagnostic services to patients including X-ray,
stroke to the rarest of cerebrovascular conditions. LAB SERVICES AT 90 SOUTH STREET computed tomography (CT) and ultrasound.
Using advanced video-conferencing technology, Glens Falls Hospital opened Laboratory
patients who present to GFH with stroke symptoms Services at 90 South Street in April 2020!
can be quickly and effectively diagnosed by a
teleneurologist. This program allows for GFH Medical Imaging and Lab Services
Neurologists and Emergency Department staff along Laboratory Services at 90 South Street at HHHN Moreau Family Health
with MGH Neurologists to visually participate in 90 South Street – Lower Level, Glens Falls, NY 12801 1299 Route 9, Gansevoort, NY 12831
the patient’s care when they present to the ED with 518.926.3892 518.926.1730
a stroke emergency 24/7—365 days a year.
7 8
HERE FOR YOUR HEART
Barbara McDermott, MS, RN, NEA-BC, CCRN-K, RCIS
Director of Critical Care and Cardiac Services
TOR | Barbara
IBU M
The Cardiac Catherization Laboratory opened in 1996 with one N
TR c
D
CO
er
single lab, a small recovery room and performed minimal services.
mo
ST
GUE
tt, M
I had the privilege to be one of the first nurses to work in the lab
S, RN, N
and support the development of policies and procedures. It did not
EA
take long for our lab to grow to meet the needs of our community
-B
C
,C
CR
and provide a much-needed service here at Glens Falls Hospital.
N-K
, RCIS
By 2020, the Cardiac Cath Lab moved
to a larger space with additional
population. In many instances, using
catheters and stents to restore blood
between when someone presents at
the Emergency Department with a COMMITTEE ON DIVERSITY,
EQUITY & INCLUSION (CDEI)
procedure rooms with high-resolution flow to the lower extremities rather heart attack and when the appropriate
imaging for diagnostic and than a surgical intervention can reduce intervention is performed. The national
interventional cases. The cardiology hospital stay, reduce infection rates standard door-to-intervention is 90
team now performs a variety of services and improve patient quality of life. minutes or less. In 2019 and 2020,
including coronary interventions, Glens Falls Hospital’s door-to-
implantable defibrillators and One of the emergency interventions intervention time was about 61 At Glens Falls Hospital we are committed to achieving an environment of
cardiac monitors, cardioversions and performed at the Cath Lab is a minutes, nearly 30 minutes better inclusion and equity that respects, affirms and leverages the backgrounds
transesophageal echocardiograms. Percutaneous Coronary Intervention than the national standard.
Electrophysiology studies can also (PCI), a nonsurgical procedure that and life experiences of our workforce and the communities we serve.
happen in the Cath Lab, including improves blood flow to your heart. That is a testament to the commitment of
cardiac ablations for arrhythmias. The Before hospitals began performing our team. We have strong relationships
Interventional Radiology team also PCIs, patients who suffered a heart with the Emergency Department, EMS
has dedicated labs within the suite for attack were given medications that and cardiologists in our area plus
interventional cases, as well as ablations dissolve blood clots. Using the PCI the interdisciplinary cardiac care and
to tumors of the liver and kidneys. method, we are able to restore Cath Lab team are 110% committed Across our healthcare system, we The Committee on Diversity, Equity and, to the extent that one’s individual
blood flow to the heart quickly and to providing the best possible care are mindful of all aspects of human & Inclusion was established in 2020 conscience permits, moving beyond
As a critical care nurse of over three have even reduced the average and outcomes for our patients. I am differences, such as socioeconomic to help us achieve this vision. tolerance to embracing the rich
decades, the changes I have seen in length of stay for patients who so proud of the dedicated team I have status, race, ethnicity, language, dimensions contained in each person.”
healthcare are amazing. The technology have suffered a heart attack the privilege to work with—they are nationality, sex, gender identity, sexual Diversity, equity and inclusion is also a
and innovative equipment is such an from 5-7 days to 3 days. some of the most compassionate, orientation, religion, geography, key priority of the Albany Med Health At Glens Falls Hospital the CDEI team
improvement for our patients. Patients talented and competent staff that disability and age. We recognize that System. The system Board adopted has developed several initiatives we
can have procedures and go home the Over the years, advancements in science I have ever worked with. There is excellence in all aspects of care and a “Diversity Definition” in the fall of believe will further our mission and
next day or same day in some cases. along with enhanced care coordination nothing that we won’t do for our service delivery can only be achieved 2020. It states, “Diversity means vision, and make diversity, equity and
Just as we have seen the improvements has allowed us to do even more for the patients, and we are always striving when staff, patients and residents understanding that each individual inclusion an ingrained part of who we
for our cardiac patients to restore blood patients we serve. That work is evident in to be better for the people we serve. genuinely connect and engage across is unique, and it recognizes and are. A zero-tolerance policy is being
flow to the heart, we see the same our door-to-intervention time, meaning cultures to create health equity. embraces individual differences and developed that will ensure discrimination
amazing technology for our vascular the amount of time that elapses abilities. Those differences and abilities of any kind is not tolerated. An Ally
Our mission statement reads, “Guided can be one, or some of the following: program is being established; Allies
by the needs of our patients and race, ethnicity, gender (including are members of the committee and
our teams, we support efforts to gender identity and expression), sexual others who will receive special training
help Glens Falls Hospital deliver orientation, socioeconomic status, age, in how to be of assistance to any
DID YOU KNOW?
equitable health care in a culturally physical abilities, religious beliefs/ who feel marginalized and need a
Every 40 seconds someone in the United responsive, compassionate way; to values, geographic location, ethical confidential, safe person or space.
States suffers from a heart attack. About one improve the health and well-being values or other ideologies. Diversity We are also working toward designation
in five of all heart attacks are silent, meaning of the diverse communities we explores such individual differences as a LGBTQ Healthcare Equality Leader.
the damage is done but you may not even serve; and to educate, engage and and abilities in a safe, positive and These are just a few of the many
be aware that you’ve had a heart attack. enhance cultural awareness and nurturing environment. And, it involves initiatives the CDEI is working on.
inclusion across our workforce.” humans understanding each other
9 10
COMMUNITY EVENTS
American Red Cross Blood Drive Cancer Services Program
In 2020, Glens Falls Hospital hosted five The Cancer Services Program of Warren, Washington &
American Red Cross Blood Drives and Hamilton Counties provides breast, cervical and colorectal
Volunteers going was able to collect 260 units of blood. cancer screenings at no cost to eligible men ages 50-64
above and beyond! and women ages 40-64 who do not have health insurance.
Lung Cancer Screening
In 2020, more than 200 adult In 2020, the Cancer Services Program screened 142
and junior volunteers along Glens Falls Hospital provides a Lung Cancer Screening clients—104 breast cancer screenings, 29 cervical
with several community Program for individuals who are at high risk for cancer screenings and 64 colorectal screenings.
At Glens Falls Hospital, we are 2,300 team members who helpers, dedicated more developing lung cancer. In 2020, there were 1,747
are proud to care for our friends and neighbors. We live, than 6,747 hours to Glens people screened with 15 cancers diagnosed. For more information, please call 518.926.6570 or visit
Falls Hospital in a variety GlensFallsHospital.org/CancerServicesProgram
work and play in this community and our team loves to of different ways, in spite Skin Cancer Screening
give back and care for our region in more ways than one. of the pandemic. Although
volunteers were sent home At the C.R. Wood Cancer Center’s annual Free Skin
Check out some of things we’ve been up to this year! to ensure their safety during Cancer Screening Clinic, a total of 79 individuals
COVID-19, many continued were screened, of which 18 individuals were referred
to work from home making for a follow-up visit to a primary care provider SERVING OUR COMMUNITY
much-needed items for the or dermatologist for additional inspection.
hospital. They created: Be sure to check out our most recent Community Health
Orthopedic Community Presentations Needs Assessment used to identify and prioritize health
•3
,241 masks
needs of the patients and communities within the region
The Orthopedic Specialists of Glens Falls on our website at GlensFallsHospital.org/Community
Hospital hosted multiple community HealthNeedsAssessment. We welcome feedback on
United Way Campaign Community Support Health Promotion Center these plans by mail or through our website ‘Contact Us’ page.
presentations on topics such as hip and
at Glens Falls Hospital
knee arthritis, total joint replacements and our
A very big THANK YOU to Glens Falls Hospital is
new MAKO® Robotic-Arm Assisted technology.
all donors who participated proud to partner with For over 115 years, Glens • 476 walker bags
in this year’s United Way many local organizations Falls Hospital has worked to •O ver 200 teddy bears
Campaign! Together we in our region. In 2020, we create healthier populations were made by Wings
raised over $30,500 for our provided nearly $65,000 through partnerships with Falls Quilting Guild
local community and the through sponsorships and schools, communities
organizations that provide additional support that and providers. We focus
essential services to our benefit more than 20 local on initiatives to support
patients and their families! businesses and communities: physical activity, nutrition
• Adirondack Theatre Festival and tobacco cessation
• Adirondack Thunder through organizational,
• 200 pillowcases
• Glens Falls Rotary policy and systems changes.
•1 00s of holiday masks
• Too Life! The COVID-19 pandemic
for distribution to our
•Z onta Club Foundation required a shift in priorities
discharged patients
of Glens Falls for our region and the
•B eautiful, warm blankets
• Tri-County United Way communities we serve. We
were knitted and crocheted
Adopt A Soldier •A merican Heart Association have continued to support
Eastern States health promotion efforts
We appreciate all our
The GFH community •W iawaka Center by adopting new ways of
volunteers and community
participated in Operation for Women addressing wellness activities,
helpers for bringing joy
Adopt A Soldier. We were • West Mountain including appropriate
to our patients and staff
able to fill a large donation •S aratoga Performing precautions to keep our
during a challenging time!
box with enough items Arts Center staff and community safe.
to make dozens of care • And many, many more!
packages for our soldiers
overseas. Thanks to everyone
for their support!
11
COMPREHENSIVELY APPROACHING THE
WELCOME
MANAGEMENT OF NEW PROVIDERS
CHRONIC SINUSITIS TOR | Dr. Sea
IBU nK
TR e
N
nn
CO
ed
ST
y
Dr. Sean Kennedy, Adirondack ENT
GUE
Do you hate when your nose feels clogged? Or that feeling
Jeffrey Stark, PA Muhammad Munawar, MD Stephen Monn, MD
of sinus pressure? It could be a sign of chronic sinusitis. Stephanie Sauer, FNP
CAMBRIDGE URGENT CARE CAMBRIDGE MEDICAL CENTER INPATIENT BEHAVIORAL PULMONARY IP CONSULTS
HEALTH SERVICES
The sinuses make thin mucus that to reduce inflammation, 4) treating the Sinus surgery is done without any
drains into the nasal passageway and underlying condition, such as allergies, visible incisions. The surgeon uses
works as a filtration system, keeping asthma or immune deficiency conditions, tiny surgical instruments to remove
the nose clean and free of bacteria. 5) procedural interventions. unwanted tissue through the nostril
However, the sinuses can become or to correct a deviated septum.
inflamed or infected when they are Adirondack ENT also offers complete Endoscopic sinus surgery requires
blocked—this is called sinusitis. allergy and asthma care. Services extreme precision due to the location
There are several kinds of sinusitis include allergy testing, medical of the sinuses near the eyes and
ranging from acute cases to chronic management, biologics and brain. Because of this, surgeons
issues. Acute sinusitis typically lasts immunotherapy (allergy shots) to may also suggest image-guided
only a few days. On the other hand, diagnose and treat even the most or computer-assisted endoscopic
symptoms of chronic sinusitis never severe allergies. sinus surgery to allow for an even Amine Gebremichael, MD Travis Smith, DO Tiffany Tryniszewski, MD Anna Bass, MD
really go away for long periods of time, more safe and thorough procedure. PEDIATRIC HOSPITALIST PROGRAM GFH NEUROLOGY INPATIENT BEHAVIORAL INTENSIVIST PROGRAM
resulting in a significant decrease in Procedural interventions are sometimes Endoscopic sinus surgery typically HEALTH SERVICES
quality of life. Chronic sinusitis can be needed in cases of chronic sinusitis takes about two hours and does not
caused by many factors like blocked that do not respond to medical require an overnight hospital stay.
airways from asthma or allergies, management. Our surgeons at
infections, abnormal nasal structures, Glens Falls Hospital and Adirondack The management of chronic sinusitis
polyps or a weak immune system. ENT can correct structural problems often takes a complex approach. The
within the nasal passages and providers of Adirondack ENT are here
Treatment of chronic sinusitis often sinuses and remove polyps or other to identify and address contributing
requires a multifaceted approach tissue blocking the nasal passages. factors of your disease helping define
to address all the underlying factors Clearing the nasal and sinus passages and execute a tailored treatment that
contributing to the condition. Studies reduces facial pressure and pain, is most likely to result in the better
have demonstrated that the early restoring your sense of smell and outcome and improved quality of life.
referral to Otolaryngology will lead making it easier to breathe.
Angela Eggleston, PA Elizabeth Kaplan, PA Catherine DelSignore, MD Rehman Chowdhry, MD
to better outcomes and improve
SURGICAL PA PROGRAM GFH NEUROLOGY PEDIATRIC HOSPITALIST PROGRAM PEDIATRIC HOSPITALIST PROGRAM
quality of life. At Glens Falls Hospital’s One option—a Balloon Sinuplasty.
Adirondack ENT we have the ability and This allows the surgeon to open a
resources to offer comprehensive care blocked sinus. This typically takes
in the treatment of chronic sinusitis, less than 30 minutes and can be
among many other ear, nose and performed in the Adirondack ENT
throat conditions. Some of the ways office. If the blockage or symptoms of
we treat chronic sinusitis is through: chronic sinusitis are severe, doctors
1) education of allergies and may choose to perform this procedure
environmental triggers, 2) sinus in combination with sinus surgery.
irrigations, 3) using medications
Michael Dinkels, MD Gary Volkell, DO Susan McDermott, PMHNP
INTENSIVIST PROGRAM GFH NEUROLOGY INPATIENT BEHAVIORAL
HEALTH SERVICES
13 14
ACCREDITATIONS, AWARDS CDPHP TOP DOCTORS
AND RECOGNITION Nominated by their patients and their peers for going above and beyond during the
ACCREDITATIONS Intersocietal Accreditation pandemic, CDPHP announced its 2020 Top Doctors celebrating the region’s top-performing
Commission (IAC): primary care practices. The Glens Falls Hospital practices honored were Evergreen
DNV GL: Healthcare Peripheral Venous Testing Medical Center, Greenwich Medical Center, Salem Medical Center and
Whitehall Medical Center. Congratulations to all!
American Academy NYS Department of Health
of Sleep Medicine: License: Laboratory
Sleep Disorders Center American Nurses
American Association Credentialing Center
of Diabetes Educators: (ANCC): Practice Transition
Self-Management Program with Distinction PRIMARY STROKE CENTER CERTIFICATION FROM DNV GL HEALTHCARE
Education Classes
AWARDS AND Glens Falls Hospital received certification from DNV GL Healthcare as a Primary Stroke
American College of Center, affirming the hospital’s readiness to handle a full range of stroke-related
Radiology, Mammography RECOGNITION
medical problems, from diagnosis and treatment to rehabilitation and education.
Accreditation Program: We are committed to rapid and effective treatment that can save lives and provide
The Breast Center American Heart Association -
Mission: Lifeline: STEMI the best chance of limiting the extent of long-term damage after a stroke.
American College of Receiving Center BRONZE
Radiology: Breast Imaging Achievement Award Hospital
Center of Excellence
Blue Cross Blue Shield -
American College of Blue Distinction Center
Surgeons, Commission for Maternity Care: CLEAN FACILITY
on Cancer, Community Joyce Stock Snuggery
Hospital Comprehensive Glens Falls Hospital has earned a Clean Facility Certificate from the Association for the
Cancer Program: Centers for Medicare and Health Care Environment. Glens Falls Hospital has completed the Pathways to Clean
C.R. Wood Cancer Center Medicaid Services (CMS): Certificate Program, led by Jim Morris, Director of Environmental Services, which includes
Carotid Artery Stenting Facility training and education content related to COVID-19, infection prevention strategies, cleaning,
American College of
Centers for Medicare and disinfection, sanitation, emerging pathogens and preparedness for biological events.
Radiation Oncology:
C.R. Wood Cancer Center Medicaid Services (CMS):
Comprehensive Primary
American College of Care Plus Participant
GET WITH THE Radiology Accreditation:
National Committee for
GUIDELINES
Ultrasound, CT Scanner, UNITED WAY COMMUNITY CHAMPION AWARD
PET Scanner and MRI Quality Assurance (NCQA):
Patient-Centered Medical
College of American GFH was awarded the United Way Community Champion Award being recognized as, “an organization that
Home Recognized (eight
Pathologists: Laboratory exemplifies the philosophy that their core values reflect an alignment to the overall betterment of the local community,”
regional medical centers)
and thanked by United Way Interim Executive Director Peter Aust for our outstanding employee participation.
Glens Falls Hospital received DNV GL: Primary NYS Department of
Stroke Center
the American Heart Association/ Health Designation:
Intersocietal Accreditation Center of Excellence for
American Stroke Association’s Commission (IAC): Alzheimer’s Disease
Get With The Guidelines® Target: Adult Transthoracic NYS Department of
Stroke Honor Roll Silver Plus Intersocietal Accreditation Health Designation:
New York State Stroke Center
Commission (IAC):
Quality Achievement Award. Echocardiography HANYS Commitment
Intersocietal Accreditation to Excellence Award
The award recognizes the hospital’s commitment Commission (IAC): American Heart Association/
to ensuring stroke patients receive the most Vascular Testing American Stroke Association:
appropriate treatment according to nationally Intersocietal Accreditation Get With The Guidelines®
recognized, research-based guidelines based on Commission (IAC): Target: Stroke Honor
the latest scientific evidence. Nuclear Cardiology Roll Silver Plus Quality
Achievement Award
Glens Falls Hospital additionally received the Intersocietal Accreditation
Commission (IAC): Association for the
association’s Target: StrokeSM Honor Roll award.
Extracranial Cerebrovascular Health Care Environment:
We are dedicated to continuously improving
Testing Clean Facility
the quality of care for our stroke patients. Pictured L-R below are GFH United Way Volunteer Committee members Bates Childress (Senior Development Officer), Noel Harding (Clinical Informaticist),
Tracy Mills (VP, Planning and United Way Board Member), Peter Aust (United Way Interim Executive Director) and Cathleen Traver (Director, Research & Planning)
15 16
COMPREHENSIVE
AT THE JOYCE STOCK SNUGGERY BREAST CANCER CARE
Dr. Steven Scalia, Surgical Specialists of Glens Falls Hospital
While each birth is unique, the exceptional care moms and babies
receive at the Joyce Stock Snuggery remains consistent. You’ll be
supported by a care team that puts you and your family’s needs first. The C.R. Wood Cancer Center, Surgical Specialists of Glens Falls TR
IBU
TOR | Dr. Stev
en
S
N
Hospital, Radiology Department and Radiation Oncology team
CO
ca
lia
ST
are proud to join forces to provide cutting-edge cancer therapies
GUE
We believe in holding ourselves to the highest
for our community and at large population. This is a remarkable
standards. That’s why the Joyce Stock Snuggery has “The emotional comfort collaborative effort we can all be proud of. Few community-
been designated as a Blue Distinction Center for
Maternity Care by BlueShield of Northeastern
of delivering at Glens Falls based hospitals can offer this level of care. We are truly blessed.
Hospital only exists because
New York. We are proud to be nationally recognized the clinical expertise is there.”
for our expertise in delivering specialty care according to Our comprehensive breast many women the option to have breast Our breast screening programs use
nationally established standards for quality and safety. -Dr. Marcille Labban care program is second to conservation, known as a lumpectomy, the latest state-of-the-art equipment,
none. Physicians, nurses, radiology and complete their radiation treatment operated by an elite team of specialized
We believe that knowledge and confidence set parents up technicians, genetic counselors, in a compressed, 2-week time frame. technologists. We have a team of
for success. Before baby comes, we proudly offer virtual Mom to Snuggery baby | Olivia (‘20) pharmacists and psychologists all Traditional radiation is still offered to dedicated radiologists whom have
class options to prepare for what’s to come—from work in concert to provide a level of those who do not qualify for this therapy. taken a special interest in breast care
understanding the labor and delivery process to how to care expected at most tertiary centers. For those who qualify, a balloon catheter and their collaboration with surgical
change diapers, swaddle an infant and safe sleeping Now with our Albany Med Health is placed at the time of lumpectomy providers and other team members
practices. Once baby arrives, the Joyce Stock Snuggery System affiliation, we have solidified and radiation seeds are placed in the ensures a high level of accuracy in
offers specialized breastfeeding education from three our commitment to our patients and balloon channels. This requires a highly diagnosis and treatment of breast
International Board Certified Lactation Consultants. can be comfortable they are receiving skilled radiation oncology department related problems. I see patients from
“From labor to delivery, a big-city experience at their local, and specialized equipment not usually many different areas outside of our
At the Joyce Stock Snuggery, our collaborative team the team provided accessible hospital. ‘Here For You’ isn’t available at a community hospital. We community and can assure you that
of providers, midwives, pediatricians, neonatal constant, genuine care a catchy hollow phrase—we mean it! are so fortunate to be able to offer this our breast screening is praiseworthy.
nurse practitioners, specially trained nurses and and compassion.” treatment to many patients, especially
respiratory therapists provide 24/7 coverage to For nearly a decade, we have been those who may live long distances from I encourage my neighbors and friends to
all newborns and moms. More than 50% of the -Laura Parrish-Combs offering a radiation alternative to our hospital. This treatment spares have their care at Glens Falls Hospital.
Snuggery nurses have achieved a national specialty select breast cancer patients. This many women a mastectomy because In a close community like ours, it means
certification in caring for moms and babies. technology, called Mammosite, has they were not able to travel daily for six people you know are taking care of
Mom to Snuggery babies improved over the years and gives weeks to receive traditional radiation. you. Doesn’t get any better than that!
We have a Level 1 Special Care Nursery that is Landon (‘07), Avery (‘09), Xavier (‘12), Zacharias (‘16), Amelia (‘20)
equipped with eight beds for newborns requiring
additional monitoring and support including IV
therapy, cardiorespiratory monitoring and respiratory
support. Plus, our recently redesigned space allows
moms to be present with their babies in the Special
Care Nursery to ensure that we are fostering a “Kayden came into this world
strong relationship between mother and child. in the midst of a pandemic,
but I felt safe through
The staff of the Special Care Nursery have extensive
experience in neonatal intensive care units as
the whole experience.” “I trust the radiologists and technicians
well as pediatric intensive care units to ensure -Staci Oswald
to function at the highest professional
our babies receive the highest level of care.
level. They have never let me down.”
Our legacy of providing high-quality, Mom to Snuggery babies | Kaiser (‘17) & Kayden (‘20)
family-centered care is powered by
expertise and built upon compassion.
-Dr. Steven Scalia
17 18Built on COMPASSION. NURSING EXCELLENCE
Powered by PRECISION. AT GLENS FALLS HOSPITAL
MAKO® ROBOTIC-ARM ASSISTED TECHNOLOGY
Starting in August 2020, Glens Falls Hospital began
offering Stryker’s Mako® Robotic-Arm Assisted Total
Hip and Total Knee replacement procedures. Robotic-
arm assisted surgery is a new approach to joint replacement
that offers tremendous precision for implant placement. The
technology allows surgeons to create a patient-specific 3D
plan to create precise cuts for more accuracy in alignment
with less damage to healthy bone and soft tissue.
HOW DOES MAKO® TECHNOLOGY WORK?
The first step is patient-specific surgical planning. With the diseased bone gone, your implant is placed into
Before surgery, a CT scan of your hip or knee is taken the joint. Then it’s off to the recovery room to begin your THE JOURNEY TO MAGNET® RECOGNITION
WE ARE IN THE HOMESTRETCH
to develop a 3D-virtual model of your unique anatomy. journey to recovery so you can enjoy your new joint.
Your doctor uses this model to evaluate your bone
structure, disease severity, joint alignment and even the Clinical studies have shown that surgeries utilizing
surrounding bone and tissue, so they can determine the Mako Robotic-Arm Assisted Technology yield better
optimal size, placement and alignment of your implant. patient outcomes, less post-operative pain, less need
for opiate analgesics and decreased length of stay, The nurses of Glens Falls Hospital have been on the
Throughout your procedure, Mako provides real-time placing patients on the road to recovery faster. journey to Magnet® Recognition since 2014. During that time,
data to your surgeon. This allows your surgeon to
continuously assess the movement and tension of your However, surgery is just one piece of the puzzle. The our nurses have been committed to shared governance, evidence-
new joint, and adjust your surgical plan if desired. Total Joint Program at Glens Falls Hospital provides based practice, nursing research and patient-centered care.
patients an exceptional experience through all phases
In the operating room, your surgeon guides Mako’s of their joint replacement, with a comprehensive Our Magnet Program Director and her team wrote a
robotic-arm to remove the arthritic bone and cartilage. team of surgeons, anesthesiologists, Nurse Navigator 700+ page document that chronicled countless examples
A virtual boundary provides tactile resistance to protect and physical and occupational therapists who all of exemplary patient outcomes and elevated nursing
soft tissue and help the surgeon stay within the put your needs first. Total care feels better. practice. On July 15th, 2020, Laura Pfeifer, MS, RN,
boundaries defined in your surgical plan. CGRN, NEA-BC, Director of Nursing Excellence and
Magnet, with Dianne Shugrue, President and CEO
and Donna Kirker, MS, RN, NEA-BC, Vice President
of Patient Services and Chief Nursing Officer looking on,
hit the send button and submitted our document to the
“I came out of this feeling “The Mako® Robotic-Arm American Nurses Credentialing Center (ANCC) for review.
so good and my life Assisted Surgery was like an
was so enhanced. It immediate fix to something After four months in review, the ANCC notified Donna and
just made everything so that had been bothering Laura in December that our document was scored at the level
easy and painless.” me for two years.” of ‘excellence’ and our organization was progressing directly
to site visit without the need for additional documentation
-Barbara Sweet -Timothy Kissane or data to be sent. This is a huge achievement and a high
honor for a first-time applicant organization. The nurses
have since completed the three-day virtual site visit that took
Mako® Robotic-Arm Assisted | Knee Replacement Patient, 2020 Mako® Robotic-Arm Assisted | Hip Replacement Patient, 2020
place in February 2021. The site visit was an in-depth visit
to verify, clarify and amplify the examples of excellence in
our document. Now we are awaiting the final decision.
19 20NURSING 2020 NURSING
BY THE NUMBERS AWARD WINNERS
It is the belief of the professional nursing staff that every patient and family DAISY AWARD
has the right to holistic, compassionate, competent, ethical, quality healthcare The DAISY Award was created in 1999 to recognize nurses for the compassion and skill that they bring
throughout all stages of illness and health. The quality of that nursing care is to patients and their families. The award is internationally recognized and very prestigious. Here at Glens
Falls Hospital, nurses are selected to receive the DAISY Award quarterly. Nurses are nominated by their
enhanced by community involvement, continuing education, fiscal responsibility patients and families, their peers and other colleagues. Congratulations to all DAISY Award winners!
and evidence-based practice to improve outcomes across the continuum of care.
Siobhan Frandino Heather Tierney Renee Brooks Shannon Schraa, RN Susan Dessaint
BSN, RNC-OB BSN, RN BSN, RN, CGRN Tower 6 BSN, RN
Joyce Stock Snuggery Tower 5 ICU GI Center Tower 3
700
Valerie Parker, RN Cassandra Hanaburgh Paula Hanchett Xenia Wieland, RN Karrah Gereau, RN
+
Tower 3 BSN, RN RN, IBCLC Tower 6 Tower 6
Joyce Stock Snuggery Joyce Stock Snuggery
NURSES & NURSE
WANT TO READ
IN 2020 THERE WAS A PRACTITIONERS
0.6%
MORE ABOUT
NURSING
EXCELLENCE AND Aaron Lizor, RN Belinda Spinner, RN Michele Harding
CAREERS AT GLENS Tower 3 Tower 3 MS, FNP-BC, ANP-C
200+
FALLS HOSPITAL? Preanesthesia Testing Clinic
VISIT
GLENSFALLS
HOSPITAL.ORG/ OF NURSES WHO RECEIVED THEIR
NURSING
BACHELOR OF SCIENCE IN NURSING THE HEART OF HEALTHCARE CAMPAIGN 2020 WINNERS (THE POST STAR)
CERTIFIED
Traci Bunting, RN, Renee Brooks, Katie Fowler, Gavin Seabury, RN Kim Trapasso, BSN, RN
Joyce Stock Snuggery BSN, RN, CGRN MS, RN, CCRN-K Emergency Department Emergency Department
GI Center Education Services
NURSE SENSITIVE QUALITY
NURSES
INDICATORS CONTINUE TO
OUTPERFORM TIMES UNION SALUTE TO NURSES WINNER
Deborah Streets, RN
NATIONAL BENCHMARKS IN A VARIETY OF DIFFERENT SPECIALTIES Surgical Specialists of Glens Falls Hospital—Urology
21 22GLENS FALLS HOSPITAL
HEALING STARTS HERE
LOGISTICS AT THE WOUND HEALING CENTER
CENTER Joe Kiefl, Director of the Wound Healing Center
In 2020, Glens Falls Hospital opened the Logistics Center. The TOR | Joe Kie
IBU fl
TR
Logistics Center is a central location for coordinating staffing,
Glens Falls Hospital is pleased to announce that our
N
CO
patient movement and patient monitoring. The addition of the
ST
Logistics Center has allowed for better care coordination and Wound Healing Center has been awarded as a Center
GUE
ultimately provided an elevated patient experience.
of Distinction in 2020 by Healogics®, the country’s
leader in Wound Care and Hyperbaric Medicine. To
be considered for this prestigious recognition the Wound
Healing Center had to surpass lofty performance metric goals
that included a Heal Rate higher than 92%, a Patient Satisfaction score
higher than 92% and a Median Days to Heal of less than 28 days, which
PATIENT AND FAMILY we achieved thanks to the hard work and dedication of our team.
ADVISORY COUNCIL This award exemplifies the mission the
staff of the Wound Healing Center has
skin substitutes and advanced
specialty wound care dressing.
“WE APPRECIATE AND
committed to bring to the communities Having the recognition as a Center ARE HONORED OUR
The Patient and Family Advisory Council (PFAC) of Warren, Washington and Saratoga of Distinction is an honor for the
COMMUNITY MEMBERS
Counties. Opening in 2004, the Glens Falls Hospital but it’s an even
at Glens Falls Hospital promotes a partnership Wound Healing Center specializes in bigger honor for the communities of ENTRUST US TO
between patients, families and staff to achieve the treatment of chronic non-healing Warren, Washington and Saratoga
RESTORE THE QUALITY
wounds including wounds caused by Counties. Knowing our community
compassionate care through education and diabetes, venous, pressure, radiation, members can stay local to receive the OF LIFE THAT EVERY
communication–putting patients first. surgical and traumatic injuries. Over best wound care in the country is a
PERSON DESERVES.”
time, the Wound Healing Center has burden off the people of these great
The PFAC is composed of a diverse group of individuals including patients and become the local leader in Upstate communities. Studies show that 80%
family members, physicians, nurses, patient experience team members and more! I want the community to know we
New York at managing and healing of people with diabetes will develop a
are here for you. If anything, this
these chronic conditions, and we wound over the course of their lifetime.
Involving patients in developing safe and effective hospital programs past year has shown us, it is that
are proud to do so. We employ a Having the Wound Healing Center
and services has proven to be valuable, and we are proud to collaborate we all need help sometimes. The
group of specialized providers and ready and able to assist in getting
with our community members to be the best we can be. Glens Falls Hospital Wound Healing
nurses to assess each individual those affected by wounds, healed and
Center’s mission is just that.
history and create a custom care plan back in the community is the greatest
tailored to each patient. The Wound accomplishment we can provide to our
INTERESTED IN JOINING THE PFAC? Healing Center is equipped with the area. A patient’s quality of life is dealt If you have a wound or need wound
Visit GlensFallsHospital.org/PFAC most advanced technology in the a significant blow when one develops care, don’t hesitate to call and make
area including the first Hyperbaric chronic wounds and we’re here to get an appointment at 518.926.1500
Oxygen Chambers, bioengineered them back to living their best life.
23 24THANK YOU
GIVING & THANKS
IRVING CONSUMER
PRODUCTS
Glens Falls Hospital is extremely grateful for the continued support of Irving
Consumer Products. In 2017, they generously made a pledge of $100,000 to The outpouring of support from our community for
help fund the renovations in the Joyce Stock Snuggery. Recently, William Hart,
VP of US Business Operations for Irving delivered the final $25,000 to complete
Glens Falls Hospital over the past year has been
their gift. We thank the Irving Consumer Products team for their generosity! amazing to witness. From the generous contributions of
all sorts to heartfelt displays of solidarity through parades
and rainbows and other gestures has been deeply moving.
At Glens Falls Hospital we often say that we are “Here Through It All.” This past year our community
GLENS FALLS HOSPITAL has proven, like never before, that you are here for us. We are so grateful.
BOARD OF GOVERNORS 2020 Our supporters guaranteed that we were able to provide personal protective equipment (PPE) for our
healthcare workers and patients to keep them safe. They also provided needed funding to retrofit areas
Chair Sean Bain, MD Thomas J. Guay of the hospital to accommodate COVID-19 patients and for refrigeration units to store the COVID-19
William G. Powers, Jr. President/Medical Staff William Hart vaccine. And they’ve kept our hospital staff well nourished with numerous donations of food.
Tenée R. Casaccio, AIA Gary R. Hicks
Vice Chair
In addition to COVID-19 support, community philanthropy has enabled the hospital to move
Mark L. Behan Carl Cedrone, AAMS Courtney M. Haskins, Esq. forward on a major renovation in the C.R. Wood Cancer Center, and it helped purchase
Gregory J. Champion, Esq. Katherine Herlihy Schwenker, Esq. 3D tomography equipment for our Breast Center, which will have an important impact in
Secretary
George A. Ferone Kathie L. Duncan Chair/GFH Foundation Board diagnosing and treating breast cancer.
Steven M. Frisch, MD Geoffrey L. Serfilippi, MD
President & Chief Executive Officer We know that with our community’s ongoing support Glens Falls Hospital will continue to be here
Dianne Shugrue Margaret Gillis, Esq. David F. Westfall, MD through it all. Please consider supporting your community hospital in 2021 as we continue to fight
COVID-19, bring the latest technology and provide top-quality care for our region.
*As of 2021, the board calendar year changed to July 1 - June 30 Sincerely,
GLENS FALLS HOSPITAL FOUNDATION Katherine Herlihy Schwenker, Esq.
BOARD OF TRUSTEES 2020 Glens Falls Hospital
2020 Foundation Chair
Chair Sean Bain, MD Christopher Mason, MD Emeritus Trustees
Katherine Herlihy Schwenker, Esq. President/Medical Staff Michael Mihaly, AFIM Carl T. Baker
Vice Chair Jordan Blackwood, MD Linda Murphy James F. Morrissey, MD
Andrew Brodie David J. Caruso Guild Committee Ann D. Butler
Co-Chair
Secretary Carl Cedrone, AAMS Thomas J. Ross STICK IT TO CANCER
Marc Monahan Terry Celadon, RN Mickey Orta, CTFA
Carmen Della Bella Thank you to the Adirondack All proceeds raised benefited the Randy’s
Michael Cruz Lisa Ostrander
President & Chief Executive Officer Robert C. Westcott, MD Thunder and everyone in our Patient Assistance Fund at the C.R. Wood
Dianne Shugrue Matthew Harrison H. John Schutze, DDS community who helped to raise Cancer Center. This fund is used to
Kathie L. Duncan
Jayne Van Schaick, DDS $19,048 for the C.R. Wood Cancer help cover the cost of copayments for
Joshua S. Koons Michael F. Massiano Center at Glens Falls Hospital treatments and medications as well as
Kathleen LaBelle during the “Stick It To Cancer” transportation costs patients may face.
Guild Committee weekend on February 7th and 8th.
Co-Chair
Photo courtesy of the Adirondack Thunder
25 26You can also read
