Your eCommerce Sales Calendar - January - June 2022

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Your eCommerce Sales Calendar - January - June 2022
Your eCommerce Sales Calendar
January - June 2022             All the need-to-
                                knows in one place.
                                With this calendar, you can
                                plan ahead to maximise
                                eCommerce opportunities
                                - and you’ll also get
                                some handy insights into
                                supply chain and delivery
                                optimisation, sustainability
                                and a whole lot more.
                                Subscribe to our monthly
                                eNewsletter for updates on
                                new eCommerce sale events.
Your eCommerce Sales Calendar - January - June 2022
2022                Sunday
                                            30
                                                              Monday

                                                        First Day of School
                                                          (all other states
                                                            except TAS)
                                                                                       31
                                                                                                  Tuesday
                                                                                                                    28
                                                                                                                             Wednesday
                                                                                                                                                   29
                                                                                                                                                           Thursday
                                                                                                                                                                            30
                                                                                                                                                                                          Friday
                                                                                                                                                                                                         31
                                                                                                                                                                                                                      Saturday

                                                                                                                                                                                                                      New Year’s Day
                                                                                                                                                                                                                                            1

                Business Basics
                                              2                                        3                              4                             5                       6                              7      Sustainability
                                                                                                                                                                                                                                            8
              With Christmas now                                                                                                                                                                                 Is a more sustainable
              wrapped up, check                                                                                                                                                                                  business one of your New
              that any Christmas                                                                                                                                                                                 Year goals? Check out
              messaging or promotions                                                                                                                                                                            GlamCorner’s top 5 tips
              on your website and in                                                                                                                                                                             to a more sustainable
              communications have                           Back to School                                                                                                                                       business for easy ways to
              been removed or paused.                        Sales Start                                                                                                                                         get started.

                                              9         Supply Chain
                                                                                   10                                11      Delivery Experience
                                                                                                                                                   12                       13    eCommerce Success
                                                                                                                                                                                                         14                                 15
                                                      Looking to optimise your                                              With record online sales                             With Valentine’s Day
                                                      supply chain following                                                come increased returns.                              not far off, consider your
                                                      the busiest time of year?                                             Check out our quick                                  stock levels, packaging
                                                      Discover the latest Supply                                            guide to easy returns                                and marketing plan to get
                                                      Chain trends according                                                for a handy checklist on                             your customers thinking
                                                      to 87 business leaders in                                             how to help simplify your                            about gifts for their special
January

                                                      our Supply Chain Leaders                                              returns process.                                     person, whoever it may be.
                                                      Sentiment Report.

                                            16                                         17    Tech Talk
                                                                                                                    18                             19                       20                            21                            22
                                                                                            The MyPost Business
                                                                                            chatbot can give you quick
                                                                                            answers to simple questions
                                                                                            like parcel delivery dates,                                 Australia Post January
                                                                                            processing a label refund,                                    Building Business
                                                                                            and solving technical issues.
                                                                                            Log in to MyPost Business                                        eNewsletter
                                                                                            to access.                                                     Subscribe here

                                            23                                     24                               25                             26                  2 27                             28        Business Basics
                                                                                                                                                                                                                                       29
                                                                                                                                                                         7                                       Looking to hire in the
                                                                                                                                                                                                                 new year? Find out how
                                                                                                                                                                                                                 Census hired quality
                                                                                                                                                                                                                 candidates with the
                                                         First Day of School                                                     Australia Day             End of Summer                                         help of Australia Post’s
                                                                                                                                                          Sales Commence                                         Workforce Verification.
                                                                (QLD)                                                            Public Holiday

          1   Inside Australian Online Shopping Update, Australia Post, October 2021
Your eCommerce Sales Calendar - January - June 2022
2022              Sunday
                                          30
                                                            Monday
                                                                                  31
                                                                                                   Tuesday

                                                                                                   Chinese Lunar
                                                                                                     New Year
                                                                                          Happy Year of the Tiger!
                                                                                                                            1
                                                                                                                                     Wednesday
                                                                                                                                                                   2
                                                                                                                                                                                Thursday
                                                                                                                                                                            International

                                                                                                                                                                          Save up to 35% on
                                                                                                                                                                          international sending*
                                                                                                                                                                          with MyPost Business.
                                                                                                                                                                          Start saving today.
                                                                                                                                                                                                          3
                                                                                                                                                                                                                           Friday
                                                                                                                                                                                                                                                 4
                                                                                                                                                                                                                                                               Saturday
                                                                                                                                                                                                                                                           Delivery Experience

                                                                                                                                                                                                                                                         The delivery experience
                                                                                                                                                                                                                                                         doesn’t stop at the
                                                                                                                                                                                                                                                         delivery; 82% of shoppers
                                                                                                                                                                                                                                                         agree that a clear and
                                                                                                                                                                                                                                                         simple returns process is
                                                                                                                                                                                                                                                         important.2 Check out our
                                                                                                                                                                                                                                                         parcel return solutions.
                                                                                                                                                                                                                                                                                        5

                                             6        eCommerce Success
                                                                                    7                                      85                                      9                                    10                                       11                                    12
                                                    Roses are red, violets
                                                    are blue – help your
                                                    customers with their last-
                                                    minute Valentine’s Day
                                                    gifts by offering Express
                                                    postage, too.                                                                     First Day of School
                                                                                                                                             (TAS)

                                            13                                    14                                    15          Did you know?
                                                                                                                                                                16                                      17         eCommerce Success
                                                                                                                                                                                                                                               18                                      19
                                                                                                                                   All parcels sent via our                                                      For improved NPS and
                                                                                                                                   Post Offices and MyPost                                                       increased customer
                                                                                                                                   Business platform are                                                         satisfaction, encourage your
February

                                                                                                                                   automatically sent carbon                                                     online shoppers to download
                                                                                                                                   neutral at no extra cost.
                                                                                                                                                                         Australia Post February                 the AusPost app. They can
                                                          Valentine’s Day                                                                                                  Building Business                     add a collection point,
                                                                                                                                                                              eNewsletter                        manage their deliveries
                                                                                                                                                                                                                 and track their parcel as it
                                                                                                                                                                                Subscribe here                   moves through our network.

              Tech Talk
                                          20                                       21         Sustainability
                                                                                                                         22                                     23          Business Basics
                                                                                                                                                                                                        24                                     25          Tech Talk
                                                                                                                                                                                                                                                                                      26
             Aussies want more control                                                      With one in four online                                                       With more Australians now                                                      Protect your business
             and choice over the                                                            shoppers selecting a                                                          back in their workplace,                                                       and your customers from
             collection and use of their                                                    brand due to ethics and                                                       consider sending                                                               scams and fraud by being
             personal data. Discover                                                        sustainability practices3,                                                    customers a friendly                                                           aware of what common
             five ways to protect your                                                      consider ways you can                                                         reminder to check their                                                        scams look like.
             customers’ privacy and                                                         share your sustainability                                                     delivery address or look
             earn their trust.                                                              initiatives with customers.                                                   at one of our alternative
                                                                                                                                                                          delivery options.

                                          27                                     28                                        1                                     2                                       3                                      4                                       5

           * Freight savings are based on how many qualifying parcels you send over specific periods. You must have a MyPost Business account, use your account to pay for postage and meet the volume requirements over the relevant period for savings on certain products. View the terms
              and conditions for more information and eligible products.
           2 Parcel Receiver Survey, Australia Post, February 2021, n=2,277
           3 Australia Post Consumer Survey, n = 2,041 parcel receivers Sustainability Results, July 2021
Your eCommerce Sales Calendar - January - June 2022
2022                Sunday
                                            27
                                                              Monday
                                                                                     28
                                                                                                     Tuesday

                                                                                                 First Day of Autumn
                                                                                                                       1
                                                                                                                            Wednesday
                                                                                                                            Business Basics

                                                                                                                           2021 was a huge,
                                                                                                                           challenging year for
                                                                                                                           thousands of businesses.
                                                                                                                           We look back at some
                                                                                                                                                     2

                                                                                                                           inspiring customer stories.
                                                                                                                                                               Thursday
                                                                                                                                                                                  3
                                                                                                                                                                                                  Friday
                                                                                                                                                                                          Delivery Experience

                                                                                                                                                                                         Join the many Aussie
                                                                                                                                                                                                                    4
                                                                                                                                                                                         retailers offering alternative
                                                                                                                                                                                         Click and Collect options
                                                                                                                                                                                         through the Australia Post
                                                                                                                                                                                         Collect service – giving
                                                                                                                                                                                         customers more choice,
                                                                                                                                                                                         flexibility and convenience
                                                                                                                                                                                         over their deliveries.
                                                                                                                                                                                                                               Saturday
                                                                                                                                                                                                                                                  5

                                              6                                        7                               8                             9     Did you know?
                                                                                                                                                                                  10                               11                             12
                                                                                                                                                          Over 7 million Aussie
                                                                                                                                                          households shopped
                                                                                                                                                          online between 1 January
                                                                                                                                                          and 31 March 2021.4

                                                          Labour Day (WA)                             International
                                                                                                      Women’s Day

               eCommerce Success
                                            13                                      14                                15    Sustainability
                                                                                                                                                 16                               17      eCommerce Success
                                                                                                                                                                                                                  18                              19
             There’s lots to consider                                                                                      Australia Post satchels                                       81% of shoppers told us
             when choosing the right                                                                                       are made with 80%                   St Patrick’s Day          free delivery over a certain
                                                       Labour             Canberra
             packaging for your business                                                                                   recycled plastic;                                             spend threshold was
                                                      Day (VIC)           Day (ACT)
             so we’ve created a short                                                                                      encourage your                                                important to them.5
             1-minute video to help                                                                                        customers to recycle their
             break it down.                                                                                                packaging at a REDcycle       Australia Post March Building
                                                                                                                           bin located in 1,800+            Business eNewsletter
                                                     Eight Hours Adelaide Cup                                              major supermarkets.
                                                     Day (TAS)     Day (SA)                                                                                    Subscribe here

                                             20                                      21                               22                          23       Supply Chain
                                                                                                                                                                                24                                25       eCommerce Success
                                                                                                                                                                                                                                                  26
                                                                                                                                                                                                                          Time to start
March

                                                                                                                                                          Sustainability is heavily
                                                                                                                                                          driving what businesses                                         thinking about Easter
                                                                                                                                                          do in supply chains; 48%                                        promotions, stock
                                                                                                                                                          are considering carbon                                          levels, packaging and
                                                                                                                                                          emission offsets and 45%                                        your marketing plan –
                                                                                                                                                          invest in circular supply                                       hop to it!
                                                                                                                                                          chains.6 Find out more in
                                                                                                                                                          our full report.

                                            27          Tech Talk
                                                                                   28                                 29    International
                                                                                                                                                 30                               31                                1                             2
                                                      Our OnDemand webinar                                                 Read our quick guide to
                                                      ‘Connecting Australians                                              completing your customs
                                                      through inclusive access                                             declaration forms to
                                                      to digital services’ can help                                        help your items clear
                                                      your organisation discover                                           destination customs for
                                                      ways to close the digital                                            faster delivery.
                                                      divide and ensure all Aussies
                                                      have access to vital services.

         4   Inside Australian Online Shopping Update, Australia Post, February 2021
         5   The Delivery Experience: Getting it right. Why it matters And how data can help. Australia Post, 2021
         6   Supply Chain Leaders’ Sentiment Report, Australia Post, 2021
Your eCommerce Sales Calendar - January - June 2022
2022                Sunday
                                            27
                                                              Monday
                                                                                     28
                                                                                                      Tuesday
                                                                                                                     29
                                                                                                                           Wednesday
                                                                                                                                                 30
                                                                                                                                                           Thursday
                                                                                                                                                                               31
                                                                                                                                                                                        Friday

                                                                                                                                                                                     April Fool’s Day
                                                                                                                                                                                                        1
                                                                                                                                                                                                                  Saturday
                                                                                                                                                                                                              eCommerce Success

                                                                                                                                                                                                             Reduce tracking enquiries
                                                                                                                                                                                                             to your business by
                                                                                                                                                                                                             recommending customers
                                                                                                                                                                                                             download the AusPost
                                                                                                                                                                                                                                        2

                                                                                                                                                                                                             app - so they can track their
                                                                                                                                                                                                             parcel directly.

             Business Basics
                                              3                                        4                             55    Delivery Experience
                                                                                                                                                  6                            7                        8                               9
           To ensure notifications                                                                                        Discover how KG
           aren’t sent to customers                                                                                       Electronics increased
           too early - or too late                                                                                        their first-time delivery
           - lodge your accurate                                                                                          by removing the need for
           manifests to Australia                                                                                         signature on delivery and
           Post at the same time as                                                                                       enabling ‘safe drop’.
           your items.

                                            10          eCommerce Success
                                                                                     11                              12                          13    Did you know?
                                                                                                                                                                               14                       15                            16
                                                      Mum’s the word! Time to                                                                         60% of respondents
                                                      think about your Mother’s                                                                       told us that certainty
                                                      Day promotions, stock                                                                           around the timing                     Good
                                                      levels, packaging and                                                                           of a delivery was                    Friday
                                                      marketing plans.                                                                                more important to
                                                                                                                                                      them than getting
                                                                                                                                                      it quickly.8
                                                                                                                                                                                       Good Friday

                                             17                                      18                              19                          20                            21
                                                                                                                                                                               21                    22                               23
                                                                                                                                                                                        Earth Day
                                                                                                 Australia Post April
                                                                                                 Building Business
                    Easter Sunday                           Easter Monday
April

                                                                                                    eNewsletter
                                                                                                    Subscribe here                                                                  Click Frenzy Travel

             Tech Talk
                                           24                                       25                               26                          27    Sustainability
                                                                                                                                                                               28                    29                              30
           Learn how women’s surf                                                                                                                     With 68% of cross-
           wear brand Lore of the Sea                                                                                                                 border shoppers
           manages their sales waves                                                                                                                  wanting recyclable, and
           via integrating MyPost                                                                                                                     63% wanting reusable
           Business with eCommerce                                                                                                                    packaging, consider your
           shipping platform                                    Anzac Day                                                                             packaging and whether
           ShipStation.                                                                                                                               it’s meeting customer
                                                                                                                                                      expectations.8

         7 2021  State of Ecommerce ANZ, BIGCOMMERCE, 2021
         8 The   Delivery Experience: Getting it right. Why it matters and how data can help. Australia Post, 2021
Your eCommerce Sales Calendar - January - June 2022
2022               Sunday
                                          1
                                                         Monday

                                                     Labour Day (QLD)
                                                       May Day (NT)
                                                                                 2
                                                                                                Tuesday
                                                                                          eCommerce Success

                                                                                         EOFY sales kick off next
                                                                                         month. If you’re not already,
                                                                                         now’s the time to review
                                                                                         stock levels, upcoming
                                                                                         promotions and delivery
                                                                                         options for customers.
                                                                                                                        3
                                                                                                                                   Wednesday
                                                                                                                                                               4
                                                                                                                                                                             Thursday
                                                                                                                                                                         Delivery Experience

                                                                                                                                                                       Add a message at checkout
                                                                                                                                                                       letting customers know
                                                                                                                                                                       you send with Australia
                                                                                                                                                                       Post to give shoppers
                                                                                                                                                                       confidence to use delivery
                                                                                                                                                                       options like Parcel Lockers,
                                                                                                                                                                       PO Boxes and Parcel
                                                                                                                                                                       Collect services.
                                                                                                                                                                                                       5
                                                                                                                                                                                                                         Friday
                                                                                                                                                                                                                                              6
                                                                                                                                                                                                                                                            Saturday
                                                                                                                                                                                                                                                                                      7

                                          8        Did you know?
                                                                                 9                                      10        Sustainability
                                                                                                                                                               11                                    12                                      13         International
                                                                                                                                                                                                                                                                                    14
                                                 Customers can now set                                                          Only 22% of plastic                                                                                                   To avoid delays, ensure
                                                 preferences for how many                                                       satchels are recycled                                                                                                 you declare what your
                                                 delivery notifications                                                         correctly compared with                                                                                               item is and what it’s
                                                 they receive using the                                                         79% of cardboard boxes.9                                                                                              made of in the content
                                                 AusPost app.                                                                   What packaging does                                                                                                   description, including
                                                                                                                                your business use?
                   Mother’s Day                                                                                                                                                                                                                       the Country of Origin
                                                                                                                                                                                                                                                      and HS tariff code
                                                                                                                                                                                                                                                      where possible.

             Business Basics
                                        15                                     16                                     17                                      18                                     19         eCommerce Success
                                                                                                                                                                                                                                           20                                       21
            eCommerce automation                                                                                                                                                                               For tips and tricks on how
                                                                                          Click Frenzy Mayhem                                                                                                  to correctly print and apply
            can help streamline your
            fulfilment. Find out three                                                                                                                                                                         your parcel labels, check
            ways integrating your                                                                                                                                                                              out this 1-minute video.
            MyPost Business account
            with a partner like Starshipit                                             Australia Post May Building
            can help create efficiencies                                                 Business eNewsletter
            for your business.                                                                 Subscribe here

                                        22                                     23          Tech Talk
                                                                                                                      24                                      25         Did you know?
                                                                                                                                                                                                    26                                       27                                    28
                                                                                         Say goodbye to incorrectly                                                     For a contract-free
                                                                                         labelled parcels by adding                                                     business parcel sending
                                                                                         address validation tools to                                                    option, MyPost Business
                                                                                         your eCommerce platform.                                                       offers you access to
                                                                                                                                                                        savings on sending,*
                                                                                                                                                                        platform-partner
                                                                                                                                                                        integration and 24/7
                                                                                                                                                                        online chat support.
May

                                                                                                                                                                        Sign up today.

                                       29          eCommerce Success
                                                                              30                                       31                                      1                                       2                                      3                                      4
                                                 Consider sharing your
                                                 marketing plans with
                                                 supply chain and logistics
                                                 partners so they’re aware
                                                 of your upcoming spikes in
                                                 volume due to sales events
                                                 or loyalty offers.

        9  Inside Australian Online Shopping update - May 2021
        * Freight savings are based on how many qualifying parcels you send over specific periods. You must have a MyPost Business account, use your account to pay for postage and meet the volume requirements over the relevant period for savings on certain products. View the terms
           and conditions for more information and eligible products.
Your eCommerce Sales Calendar - January - June 2022
2022                 Sunday
                                            29
                                                              Monday
                                                                              30
                                                                                            Tuesday
                                                                                       Business Basics

                                                                                      With Christmas now
                                                                                      wrapped up, check
                                                                                      that any Christmas
                                                                                                           31

                                                                                      messaging or promotions
                                                                                      on your website and in
                                                                                      communications have all
                                                                                      been removed or paused.
                                                                                                                  Wednesday

                                                                                                                  First Day of Winter
                                                                                                                                         1
                                                                                                                                                   Thursday
                                                                                                                                               Did you know?

                                                                                                                                              When selecting an
                                                                                                                                                                       2
                                                                                                                                              alternative delivery point,
                                                                                                                                              over 63% of consumers
                                                                                                                                              prefer to pick up their
                                                                                                                                              parcel from the local Post
                                                                                                                                              Office.10 Find out more
                                                                                                                                              about collection points.
                                                                                                                                                                                     Friday
                                                                                                                                                                                                    3
                                                                                                                                                                                                             Saturday
                                                                                                                                                                                                         Delivery Experience

                                                                                                                                                                                                        Discover how Kitchen
                                                                                                                                                                                                                                  4
                                                                                                                                                                                                        Warehouse used their retail
                                                                                                                                                                                                        network to fulfil deliveries
                                                                                                                                                                                                        closer to customers and
                                                                                                                                                                                                        meet increased demand.

                                              5         Business Basics
                                                                                  6                        75    International
                                                                                                                                         8                            9                            10                             11
                                                      Follow us on LinkedIn for                                 To help items get to where
                                                      handy tips, insights and                                  they need to go without
                                                      business updates.                                         delay, check out our
                                                                                                                International Postal Guide
                                                                                                                for rules and guidelines
                                                                                                                for sending to a particular
                                                                                                                destination.

                                            12                                13                          14                            15                           16      Did you know?
                                                                                                                                                                                                   17                           18
                                                                                                                                                                            51% of shoppers who had
                                                                                                                                                                            their order cancelled due
                                                                                                                                                                            to stock unavailability
                                                                                                                                                                            went on to abandon their
                                                          Queen’s Birthday                                                                     Australia Post June          purchase altogether.11
                                                             (All states                                                                        Building Business
                                                         except QLD & WA)                                                                         eNewsletter
                                                                                                                                                   Subscribe here

                                             19                              20                            21                          22                            23
                                                                                                                                                                      21                          24                             25
June

                                                                                        Amazon Prime Day          Amazon Prime Day              Amazon Prime Day

                                           26           Sustainability
                                                                              27                          28     eCommerce Success
                                                                                                                                       29                            30                             1                             2
                                                      Overpackaging not only                                    End of Financial Year sales
                                                      increases wastage, but it                                 are here! Make sure your
                                                      can also make the parcel                                  website is up to date with
                                                      larger and heavier to                                     any promotions and the
                                                      send, which can increase                                  latest shipping information
                Winter Sales Start                    carbon emissions.                                         to maximise this sales           EOFY Sales Start
                                                                                                                opportunity.

        10   Australia Post and Power Retail insights, July 2021
        11   Australia Post and Power Retail insights, August 2021
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