2015 Laptops at Chancellor State College Information and Procedures Handbook

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2015 Laptops at Chancellor State College Information and Procedures Handbook
2015
Laptops at Chancellor State College
Information and Procedures Handbook
Including:
   Chancellor Laptop Program
   Bring Your Own Device
   National Secondary Schools Computer Fund

CARE COURTESY COOPERATION CHALLENGE COMMITMENT
  Laptops at Chancellor State College – 2015 – Information and Procedures Handbook   Page 1
Contents

                                                                                                                         Page
        About the Program ..................................................................................................... 3
        Technology at Chancellor .......................................................................................... 3
        ICT in the Australian Curriculum ................................................................................ 3
        Outline of the Three Options ...................................................................................... 4
        Option One – Chancellor Laptop Program ................................................................. 5
        Option Two – Bring Your Own Device (BYOD) .......................................................... 7
        Option Three - NSSCF............................................................................................... 9
        Frequently Asked Questions .................................................................................... 10

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook                                                    Page 2
About the Program
Chancellor State College will implement a Year 6 – 12 Laptop Program in 2015.
This handbook has been developed as a guide for parents and students to assist in making their own
decisions about which option is best for their situation.
Please note: This handbook is subject to change, the most current handbook will always be available on the school website.

    Technology at Chancellor
Chancellor State College has been at the forefront of education delivery through the use of
technology. It is a tool that enhances pedagogy, facilitates the creation and sharing of knowledge and
allows differentiation in learning. Technology is more than a method of retrieving information.
Teacher emphasis is on learning intent and teachers use ICT in the classroom in an educationally
purposeful way to convey this intent.
A 1:1 student laptop program:
        Enhances independence and self-initiated learning among students
        Extends student learning beyond the classroom
        Promotes the development of 21st Century teaching and learning
Research shows:
        Students who access their own computers take greater pride and ownership over the
         knowledge they create (with a flow on to more flexible forms of schooling)
        1:1 programs extend formal learning communities to include parents, siblings and other people
         important in students’ lives

    ICT in the Australian Curriculum

    ICT is represented in the Australian Curriculum as a general capability:
        o Competence in ICT
                 Students develop ICT competence as they learn to use ICT effectively and
                   appropriately when investigating, creating and communicating ideas and
                   information at school, at home, at work and in their communities . (ACARA, 2010)
    Students develop ICT competence when they learn to:
        o Investigate with ICT
        o Create with ICT
        o Communicate with ICT
        o Operate with ICT

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook                                  Page 3
Outline of the Three Options
Three options are available.
Note: Further explanation of each of these is provided on later pages in this handbook.

           Option One                           Option Two                            Option Three

    Chancellor Laptop Program            Bring Your Own Device            National Secondary Schools
                                                                          Computer Fund (NSSCF)
              (CLP)                               (BYOD)

           Years 6 - 9                          Years 7 - 12                          Years 10 – 12

      Cost: $350 per annum                 Cost: $40 per annum                     Cost: $200 per annum

The Chancellor Laptop Program Bring Your Own Device (BYOD)                NSSCF is the current program
is available to all students in in Years 7 – 12.                          available to students in Year 9,
Years 6 – 9.                                                              10, 11 and 12 and will be
                                Students who currently use a
                                                                          phased out by the end of 2017.
                                NSSCF laptop, may hand it in
                                                                          In 2015 this program will only be
                                and participate in the BYOD
                                                                          available to students in Year 10,
                                option.
                                                                          11 and 12.

Chancellor State College will The BYOD device from home                   Phase Out Plan
purchase a laptop for use by the
                              must      fit   the     minimum
                                                                          2015 – Year 10, 11, 12
student through the governmentspecifications as outlined in this
purchasing facility.          handbook. These devices will                2016 – Year 11, 12
                              be able to connect to a part of             2017 – Year 12
                              our school network called the
Through a Student Resource BYOD Gateway.
Scheme Payment, students will                                             2018 – It is proposed that all
                              Through the payment of an
have access to:                                                           students will participate in the
                              annual fee, students will be
 A Take Home Laptop          provided with:                              Chancellor Laptop Program or
                                                                          BYOD from this year forward.
    School licensed software           Wireless connectivity to the
                                         Chancellor BYOD Gateway
    Technical Support
                                         via a password issued by The NSSCF program provides
    Full access to the school           the college                  students with the same access
     network
                                        Internet connection          and facilities as the Chancellor
    Secure,     filtered   and                                       Laptop program.
                                        Access to learning materials
     monitored work environment
                                         supplied on the BYOD
    Accidental          Damage          Gateway
     Protection (ADP)
                                        Access to School printers
    School printers access              through the Gateway via
                                         installation  of     software
                                         provided by the college
                                        When      students       are
                                         connected to the BYOD
                                         Gateway their online activity
                                         will be monitored by CSC
                                         staff.

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook                      Page 4
Option One – Chancellor Laptop Program (CLP)

The Chancellor Laptop Program aims to provide a laptop option for parents and guardians of students
in Years 6 – 9. Through a Student Resource Scheme payment, students will be allocated a laptop for
use both at home and at school.

Background Information
Chancellor State College is able to purchase laptops through the Education Queensland Purchase IT
facility. This facility provides considerable discounts to schools purchasing in bulk from authorised
providers. Parents and students participating in this scheme will pay a student resource hire fee
providing access to:
   A Take Home Laptop
   School licensed software
   Technical Support
   Full access to the school network
   Secure, filtered and monitored work environment
   Accidental Damage Protection (ADP)
   Warranty Conditions
   School printers access

How it Will Work
Parents complete and return to the front office:
   1. Chancellor Laptop Program - Participant’s Agreement form
   2. A full payment of $350.00. No payment plans will be entered into for this program.
       Parents/Guardians will have either:
              a. All outstanding accounts are paid in full.
              b. Payment of the 2015 SRS scheme be either fully paid or the first instalment
                 received.
              c. Full Payment must be received prior to laptops being issued. The college will not
                 accept a payment plan for this program.
              d. The College will be accepting payment for the BYOD option during Term1, 2015.

Online Safety Program
It is strongly advised that parents complete the Online Safety Program, details are available on the
school website. Go to the Extra-Curricular tab then Computers and Internet. This program has been
developed to assist parents to have a conversation with their child about being safe online.

Other Details:
Secure, Filtered and Monitored Work Environment
Participation in the Chancellor Laptop program provides a secure, filtered and monitored work
environment through the use of Education Queensland’s BlueCoat, Symantec Corporate Virus
Scanner and monitoring software used by IT and Administration staff called ABTutor. This provides
staff with access to laptops connected to the school network enabling staff to view and monitor the
work being done by students whilst at school. Once a laptop is disconnected from the school
network, AB Tutor does not monitor the work being done by a student.

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook               Page 5
Technical Support
The College’s IT Help Desk is open at the Secondary Campus:

Before School                                           8.00am – 8.30am
1st Break                                               11.10am – 11.55am
2nd Break                                               1.05pm – 1.20pm
After School                                            2.30pm – 4.30pm

This help desk is the first point of contact for all Chancellor Laptop program problems. Depending on
the problem, our technicians may resolve it or advise further action. The laptops are fully covered by a
manufacturer’s warranty and an Accidental Damage Policy has been applied to all Chancellor Laptop
Program laptops. The Help Desk will be equipped with a fleet of loan laptops for students participating
in the Chancellor Laptop Program should there been a major issue. Primary Campus IT Help Desk
opening hours are to be decided and will be advertised early 2015.

Full Access to the School Network
      School Network
      Internet
      All school files
      All school software
      Network Multi-Function Devices enabling students to print and scan to email

Accidental Damage Protection (ADP) is compulsory
All Chancellor Laptop Program laptops are covered by the manufacturer’s Accidental Damage Policy.
Conditions apply to the lodgement of claims including:
    1. an excess fee of $55 for each claim
    2. a maximum of three parts per year is covered.
The parent and student MUST sign a declaration that includes how the damage occurred. This
declaration will be logged with the claim to the manufacturer. Payment for the repair to a laptop
through the Accidental Damage Policy is the decision of the manufacturer, not Chancellor State
College. Any damage incurred that is not considered by the manufacturer to be accidental will need
to be paid for by the parent.

Warranty Conditions
Warranty conditions include a next business day response from the manufacturer which provides
detail within 24 hours of the length of time required to repair the laptop. All warranty claims will be
logged and the repair organised by Chancellor State College IT Technicians. A computer screen is
provided in the IT Help Desk Foyer providing students with information about the completion of the
repair.

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook                   Page 6
Option Two – Bring Your Own Device (BYOD)

The Bring Your Own Device (BYOD) option allows for students in Years 7 – 12 to purchase their own
laptop and use it at school.

The BYOD option provides students with access to part of the school network, internet, printing and
class resources. Only devices that are owned by Education Queensland can be connected to the
School Network. Bring Your Own Devices will have limited access to part of the school network
through a device called the BYOD Gateway.

Parents will be required to supply:
    A device that meets the minimum hardware and software specifications provided in this
       handbook.
    It is highly recommended that the device provided is a laptop.
    Any repairs required. The IT staff at Chancellor State College will not provide repair support to
       BYOD devices.

How it will Work

Security of BYOD, Damage/Theft - Insurance
As part of the security strategy in regard to digital devices, all BYOD laptops and devices must be
engraved on the bottom of the machine with the student name ie First Name and Surname.
Check with your Home and Contents Insurance company regarding damage or theft of the device.
While the College will continue to deal with inappropriate behaviour in line with existing policies, the
College is not liable for any damage or replacement costs incurred while the device is at school or
travelling to and from school. Any student who does damage or steal another student’s laptop may
be disciplined according to the College Responsible Behaviour Plan
Lockers have been provided in the IT Foyer for any student to use for the temporary storage of their
laptop.

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook                 Page 7
Hardware Minimum Specifications - Bring Your Own Device
The College recommends that any laptop or tablet meets the minimum specifications below to enable
suitability for curriculum based activities.

The minimum provided reflect those of devices that are able to be purchased by the College so will
ensure comparability with College owned devices. College ICT technicians will make every effort to
enable connectivity of devices which meet these minimum specifications, assuming there are no
technical or other issues outside of their control. An attempt will be made to connect other devices,
but parents and students should be aware that connectivity may not be possible if there are technical
or other issues.

Apple computers are used in the Visual and Performing Arts faculties at this point in time. Student
subject choices and interests should be considering when deciding whether to purchase a Windows
or Apple laptop.

Year 6 to 12 Laptop

HARDWARE
   12 inch Ultra Low Voltage (ULV) laptop or 11 inch MacBook Air
   Intel Core I3 Processor
   4Gb RAM
   320 Gb Hard drive or minimum 128Gb flash storage; 512Mb recommended if using a large
    number of audio/video files else an external hard drive)
   No optical drive (standard in ULV and MacBook Air laptops
   Intel HD Graphics 4000 video card
   2 USB ports
   802.11n Wi-Fi IEEE 802.11a/b/g/n compatible (wireless network connectivity)
   11.6 inch Anti-glare LED display
   Integrated speakers and microphone with headphone ports (standard in laptops)
   Integrated webcam
   US Keyboard with full size keys within the footprint
   1 x integrated pointing device eg Touchpad
   Windows 8 operating system (or Mac OS x Mavericks)
   6 cell (6 hour) battery with 3 year warranty – ensure battery is minimum 6 hour
   3 year warranty
   Hard or protective shell laptop case to suit model.

Software Minimum Requirements - Bring Your Own Device
   Software as outlined below must be provided by parents for BYOD devices.

Year 6 to 12 Laptop

SOFTWARE
   Microsoft Office 2010
   One Note
   PDF Reader

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook                Page 8
Option Three - NSSCF

The National Secondary Schools Computer Fund program will continue in 2015 and will cease by the
end of 2017.

Through a full payment and the completion of NSSCF Participation Agreement form, students will
have access to:
    A Take Home Laptop
    School licensed software
    Technical Support
    Full access to the school network
    Secure, filtered and monitored work environment
    Accidental Damage Protection (ADP)
    School printers access

Only students participating in the NSSCF Take Home program will be provided with these machines.

NSSCF – Funds Ceased
The Student Laptop Program at Chancellor State College has been a highly effective initiative. For the
past four years, every Year 9 to 12 student has been provided with a school owned device for use in
every lesson, every day. This has been made possible through the federally funded National
Secondary School Computer Fund.
The National Secondary School Computer Fund (NSSCF) has invested $2.3 billion nationally to
provide for new information and communications technology for secondary schools. Chancellor State
College ensured that these funds were fully accessed and utilised. This program has been an
important element of the Australian Government’s Digital Education Revolution agenda and has
helped address national ICT shortages in secondary schools.
Due to the cessation of the federally funded NSSCF program, a future plan has been developed and
will be implemented to ensure that this 20th century way of working continues in Years 9 – 12. This
opportunity will be extended to include Years 6 – 8 in 2015.

NSSCF Phase Out Plan
        2015 – Year 10, 11, 12
        2016 – Year 11, 12
        2017 – Year 12

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook               Page 9
Frequently Asked Questions

For all Laptops/Devices
Will I need to bring the device to School every day?
Yes. Teachers are transforming the way they teach to take advantage of students having
unlimited access to technology. The new digital platform curriculum means that computers will be
essential tools in each classroom.

What is deemed inappropriate?
All illegal (unlicensed) software; pirated music or videos; defamatory documents, or images, or any
content not suitable for viewing by persons under the age of 18 are deemed inappropriate.

Will the school assist me with home internet connection settings and issues?
No. Your home internet provider or local computer technician can assist you with these enquiries.

Do I need to back up?
Yes. It is the student’s responsibility at all times to back up all files. The school assessment policy
clearly states that loss of data due to information technology problems is not an acceptable reason for
assessment extensions.

How is the device kept safe?
It is the student’s responsibility to have their device with them at all times.

Will the teacher be able to provide technical support in class?
No. The IT Help Desk is open before and after school and during break times.

Chancellor Laptop Program
Can I install my own software and games on the device?
No. Installation of privately owned or privately downloaded software and games onto school laptops
is not allowed.

Will I be permitted to use the device during School Holidays?
Yes. Students are permitted to keep their devices during holiday periods unless it has been recalled
for maintenance. Devices are not permitted interstate or overseas at any time.

Will I still be able to participate in class if my battery goes flat?
It is the student’s responsibility to ensure their device has adequate charge for a full school day at
school. Swap batteries will be available from the IT Help Desk however numbers will be limited.

How will I be kept safe online?
The Department of Education and Training provides all devices with a Cyber safety Help button. See
the Secure, Filtered and Monitored Work Environment details provided in this handbook for further
information.

Will the school protect the device from virus attacks?
Yes. Each device will have Queensland Department of Education and Training owned anti-virus
software installed and this will be refreshed when the student logs onto the school network. The
network also has anti-virus protection so all precautions are taken to prevent against malicious
software. However it must be realised that 100% protection cannot be guaranteed.

Will restoring the laptop delete all files?
Yes. All student files must be backed up by the student on an external USB or hard drive. When a
laptop is repaired, often it is rebuilt to its original state and all files are deleted.

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook               Page 10
BYOD

We already have a device at home; can I use it at School?
Yes, but we recommend it meets minimum specifications as provided in this document.

Will every device work inside the Education Queensland network?
No. Some devices with low specifications have been found to not connect within the EQ network.
These devices may have difficulty with the security filters used by Education Queensland.

How will I be kept safe online?
When a BYOD device is connected to the Gateway, student work including Internet searching will be
filtered and monitored through Education Queensland filters and security systems. AB Tutor will also
be used at Chancellor State College to monitor the activities of students while working on the BYOD
Gateway.

Will the school assist me with network connection settings at school?
Limited assistance will be provided. Students will be provided with a handout of instructions available
from the IT Help Desk at school. At times throughout the year, IT and teaching staff will provide group
meeting time for all students with BYOD devices to attend for instruction on how to connect to the
network.

Will the school protect the device from virus attacks?
No. This remains the responsibility of the owner.

Do I need 3G?
No home 3G or 4G service will be allowed to be used at school. The school has an effective wireless
network available and it is Education Queensland’s policy that whilst at school the school web proxy
must be used.

Does the school provide software for my BYOD device?
No. This is the parents and students responsibility. Refer to the Minimum Specifications provided in
this document.

Can I take my BYOD device to IT for repair?
No . The IT Department cannot work on a privately owned device. Limited assistance to connect to
the Gateway will be provided through an instruction handout and group meetings held at times
throughout the year.

Can I bring my charger to school?
No .The charger must have a current Education Qld Test and Tag fitted.

How do I protect my BYOD device?
Protective equipment such as bags or cases need to be organised by the parent and student to keep
these devices safe while at school, and travelling to and from school. It is the responsibility of the
student to look after the device while at school and kept securely in bags. Lockers area available in
the IT Foyer for temporary storage of devices.

Laptops at Chancellor State College – 2015 – Information and Procedures Handbook               Page 11
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