2018/19 STUDENT GUIDE - ONCAMPUS

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2018/19 STUDENT GUIDE - ONCAMPUS
STUDENT GUIDE
2018/19
2018/19 STUDENT GUIDE - ONCAMPUS
CONTENTS
ONCAMPUS SUNDERLAND                       2
& SURROUNDING AREA

SUNDERLAND MAP                            3

AROUND CAMPUS                             4

MAP OF SUNDERLAND & UNIVERSITY CAMPUSES   5

ENROLMENT AND INDUCTION                   6

ATTENDANCE                                12

YOUR RESPONSIBILITIES                     13

STUDENT SUPPORT AND ADVICE                14

CLUBS AND SOCIETIES                       16

WHAT’S GOING ON IN THE CITY?              17

STUDENT REPRESENTATIVES                   18

PAYING YOUR FEES                          19

TERM DATES                                23

CENTRE STAFF CONTACTS             BACK PAGE

                                           1
2018/19 STUDENT GUIDE - ONCAMPUS
ONCAMPUS

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Restaurant
                                                                                                                                                                         10 miles | 28 mins by train/metro

                                                                                                                                                                                                             240 miles | 3 hrs 30 mins by train
SUNDERLAND

                                                                                                                                        DISTANCES

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Commercial
                                                                                                                                                                                                                                                                                                                                                                                                          HOLY TRINITY

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Road
                                                                                                                                                                                                                                                                                                                                                                                                           CHURCH OF
                                                                                                                                                                         Newcastle:

                                                                                                                                                                                                             London:

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Place of Worship
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Hindu Temple
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Hendon
                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Road
                                                                                                                                                                                                                                                                                  GLASS CENTRE
                                                                                                                                                                                                                                                                                   NATIONAL
                                                                                                                                                                                                                                                            3
& THE SURROUNDING AREA

                                                                                                                                                                                                                                                                                                                                                                                                                               W Lawrence St

                                                                                                                                                                                                                                                                                                                                                                                                                                                            AND WINTER GARDENS
                                                                                                                                                                                                                        A183

                                                                                                                                                                                                                                                                                                                                                                                                                                                            SUNDERLAND MUSEUM
                                                                                                                                                                                                                                                                                                                 UNIVERSITY OF SUNDERLAND

                                                                                                                                                                                                                                                                                                                                                               Scotia Quay
                                                                                                                                                                                                                                                                                                                   SIR TOM COWIE CAMPUS

                                                                                                                                                                                                                                                                                                                                                                                              Sans St

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Park Road
                                                                                                                                                                                                                                                      6

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Place of Worship
                                                                                                                                                                                                                                                         ST PETER’S

                                                                                                                                                                                                                                                                                                                                                             Panns Bank
                                                                                                 03. GLASS CENTRE

                                                                                                                                                                                                                                                          CHURCH

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Mosque
                                                                                                 Dedicated to the history of

                                                                                                                                                                                                                                                                                                                                                                                                            AND ARTS CENTRE
                                                                                                                                                                                                                 Roker Avenue

                                                                                                                                                                                                                                                                                                                                                                                                              CITY LIBRARY
                                                                                                 glass-making, with numerous

                                                                                                                                                                                                                                                                                               Dame Dorothy St

                                                                                                                                                                                                                                                                                                                                                                                                                                                          8
                                                                                                 exhibitions and galleries.

                                                                                                                                                             Stadium of Light
                                                                                                 Visitors can also watch glass

                                                                                                                                                                                                                                                                                                                                              CINEMA
                                                                                                 being made in the centre.

                                                                                                                                                                                                                                                               N Bridge St
                                                                                                 A number of artists are

                                                                                                                                                                                                                                                                                                                                                                             St. Mary’s Way
                                                                                                 located on site, and their
                                                                                                 work can be purchased by

                                                                                                                                                                                                             Southwick Road

                                                                                                                                                                                                                                                                                                                                                                                                                         SHOPPING CENTRE

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Place of Worship
01 & 02. UNIVERSITY OF                                                                           visitors in the glass shop.

                                                                                                                                                                                                                                                                                                                                                                                                                           THE BRIDGES

                                                                                                                                                                                                                                                                                                                                                                                                                                                  Sunderland

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Stockton Road
SUNDERLAND CAMPUS AND
                                                                                                   24 mins |     9 mins

                                                                                                                                                                                                                                                                                        St Peters
ONCAMPUS SUNDERLAND

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Church
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Park Lane
                                                                                                                                                                                                                                                                                                                                                                                                                                                                           THE JOHNSON
                                                                                                                                                                                                                                                                                                                                                                    EMPIRE THEATRE
                                                                                                                                   AQUATIC CENTRE

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    BUILDING
                                                                                                                                                                                                                                                                             THE STADIUM

                                                                                                                                                                                                                                                                                                                                                                     SUNDERLAND
                                                                                                                                    SUNDERLAND

                                                                                                                                                                                                                                                  9

                                                                                                                                                                                                                                                                               OF LIGHT
                                                                                                                                                         7

                                                                                                                                                                                                                                                                                                                                                                         4

                                                                                                                                                                                                                                                                                                                                                                                                                                                       ONCAMPUS
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               OF SUNDERLAND
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 CITY CAMPUS
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 UNIVERSITY

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Railway
                                           05. ROYALTY THEATRE

                                                                                                                                                                                                                                                                                                                                                                                              Silksworth

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Line
                                                                                                                                                                                                                                                                                                                                                                                                 Road
                                           Home to the (amateur) Royalty Theatre

                                                                                                                                                                                                                                                                                                                                                                                                                                                                  1
04. EMPIRE THEATRE                         Group who puts on several low-budget

                                                                                                                                                                                                                                                                                                                                                               Trimdon St
                                           productios throughout the year.
The Sunderland Empire is one of the
                                           Renowned film producer David Parfitt is

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 University
largest venues in the North East,                                                        06. ST PETER’S CHURCH
                                           now a patron of the theatre.
with 1,860 seats and the capacity to

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               THE ROYALTY
                                                                                                                                                                                                                                                                                                                                                                                                        Hylton Road
                                                                                         Built in 674AD, the tower and west

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 THEATRE
accommodate 2,000 when all standing         5 mins |   2 mins

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 accommodation
                                                                                                                                                                                                                                                                                                                                                                                                                              JAMI-MASJID
                                                                                                                                                                                                                                                                                                                                                                                                                              SUNDERLAND
positions are occupied.                                                                  wall are original Saxon features

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         5
                                                                                         and the church also has on display
     5 mins |    2 mins                                                                  fragments of the oldest stained glass

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Student
                                                                                         in the country, made by 7th century
                                                                                         European craftsmen.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                  The Precinct
                                                                                                                                                                                                                                                                                                                      Pallion New Road
                                                                                          24 mins |    10 mins

                                                                                                                                                                                                                                                                                                                                         U Student Village

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Chester Road
                                                                                                                                                                                                                                                                                                                                             The Forge

                                                                                                                                                                                                                                                                                                                                                                                                             Millfield
                                                                                                                                                        OF ONCAMPUS SUNDERLAND

                                                                                                                                                                                                                                                  HINDU TEMPLE: 1.3 miles

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Station
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Metro
                                                                                                                                                                                                                                                     TO NEWCASTLE,
                                                                                                                                                                                                                                                      MOSQUES AND
                                                                                                                                      YOUR POCKET MAP

    07. AQUATIC CENTRE                     08. MUSEUM AND WINTER
                                           GARDENS                                       09. STADIUM OF LIGHT

                                                                                                                                                                                                                                                                                                                                                                                                                                        Clanny House
    Contains an Olympic-size swimming

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       MAP KEY
    pool, a diving pool and a gymnasium.   Part of the Tyne and Wear Museums             Home to Sunderland AFC. With space

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Railway
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Station
    it is the only full Olympic-standard   group, it contains the only known British     for 49,000 spectators, the Stadium of

                                                                                                                                                                                                                                                                                              Pallion
    pool in North East England between     example of gliding reptile, the oldest        Light has the fifth-largest capacity of
    Glasgow and Leeds.                     known vertebrate capable of gliding flight.   any English football stadium.
     25 mins |    8 mins                    5 mins |   2 mins                               8 mins |   21 mins

2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   3
2018/19 STUDENT GUIDE - ONCAMPUS
AROUND CAMPUS...
WHERE WILL I FIND... ?
    Banks                                  Library
    Santander                              The Murray Library
    12-13 Waterloo Place,                  University of Sunderland – City
    Sunderland, SR1 3HS                    Campus, Sunderland
    0800 030 4321 | www.santander.co.uk    Tyne and Wear, SR1 3SD
    Lloyds                                 (0191) 515-3691
    54 Fawcett Street,                     University of Sunderland
    Sunderland, SR1 1SF                    St Peter’s Library
    0345 300 0000 | www.lloydsbank.com     The Prospect Building
    NatWest                                St Peters Campus, St Peters Way
    52 Fawcett Street,                     Sunderland, SR6 0DD
    Sunderland, SR1 1SB                    (0191) 515-3000
    0345 788 8444 | www.natwest.com
                                           Shopping Centre
    HSBC
    53 Fawcett Street,                     The Bridges Shopping Centre
    Sunderland, SR1 3HW                    Sunderland, SR1 3DR
    0845 740 4404 | www.hsbc.co.uk         (0191) 510-8581
    Barclays                               Post Office
    53 Fawcett Street,
    Sunderland, SR1 1RS                    Sunderland City Post Office
    0345 734 5345 | www.barclays.co.uk     45-47 Fawcett Street
                                           Sunderland, SR1 1RR
    Taxi                                   Telephone: 0345 611 2970
    Station Taxis                          Police Stations (local to city centre)
    Unit 11 Riverside Road
    Southwick, Sunderland, SR5 3JG         Sunderland Central Police Office
    (0191) 555-5-555                       7, 24 Waterloo Place
                                           Sunderland, SR1 3HT
    City Council                           Northumbria Police –
    Sunderland City Council                Southwick Station
    Civic Centre                           Church Bank, Sunderland, SR5 2DU
    Burdon Road, Sunderland, SR2 7DN       01661 872 555
    (0191) 520-5555
                                           Student’s Union
    Transport                              Ground Floor
    Go North-East (Bus)                    Edinburgh Building, Chester Road
    Sunderland Depot, Deptford Street,     Sunderland, SR1 3SD
    Sunderland, SR4 6DD                    Telephone: (0191) 515-3030
    (0191) 420 5050
                                           Supermarket (local to city centre)
    Nexus – Metro (Trainline)
    Nexus House, 33 St. James Boulevard,   Tesco Metro
    Newcastle NE1 4AX                      80 The Bridges, Sunderland, SR1 3LE
    (0191) 202 0747                        Telephone: 0345 677 9649

4                                                                                   5
2018/19 STUDENT GUIDE - ONCAMPUS
ENROLMENT
AND INDUCTION
Enrolment at ONCAMPUS                               Important: ONCAMPUS will only accept
                                                    original documents. We cannot accept
On your first day you will be enrolled and
                                                    photocopies.
registered onto your course with ONCAMPUS.
Once you have enrolled with us, you will be able
to register with the police as per your Home        Office Hours
Office Regulations. Please remember that it is
                                                    Our office is open Monday to Friday, 8.30am
important to enrol as soon as possible.
                                                    – 5pm (except bank holidays). Our centre will
The induction sessions will give you the            also be closed over the Christmas holidays
chance to meet the ONCAMPUS staff and               but staff will be contactable by email and
other students on your course. You will learn       telephone during this time. You will be given
about the University, the Centre and your           the contact details for staff after you have
programme of study, and join ONCAMPUS               registered on your course.
formally. You will also receive information
about the University’s Library services,            Registering with the police
student societies and you will complete the
                                                    Some international students that come to          The appointment will be held at the OVRO        Once you have registered, you will be given a
enrolment process which lets you join the
                                                    study in the UK will be required to register      office, the address is shown below:             Police Registration Certificate (PRC). You will
University Centre formally.
                                                    with the police within 7 days of their arrival.   Newcastle City Centre Police Station            need to bring this certificate into the office so
When you attend enrolment, you will need to         Please check your visa sticker (or any Home       Forth Banks, NE1 3PA                            we can make a copy for our records. You should
bring the following:                                Office documentation you receive) to find out     Opening Hours: 24 hours                         keep this throughout your time in the UK. The
• Your passport                                     if you need to register.                                                                          PRC can also be used as an identity document
                                                                                                      You will need to take the following with you:
                                                                                                                                                      in certain circumstances. If you change your
• Your Biometric Residence Permit (BRP              You will need to:                                 £34 registration fee in cash (take the exact    address or obtain a new visa, you must update
  Card) if you have this before enrolment
                                                    • Complete the online registration form           amount. No change is given)                     this certificate by emailing the Oversees Visitors
• Your ONCAMPUS offer letter and                      by visiting the following website: www.                                                         Registration Office (OVRO). This must be done
                                                                                                      • Your passport
  Certificate/Confirmation for Enrolment              northumbria.police.uk/forms/ovro                                                                within 7 days of you moving. There is no extra
  (CAS)                                                                                               • Your Biometric Residence Permit (BRP Card)
                                                    • Submit your form and this will be sent                                                          charge for this. The office team will help you
• Your Original certificates/transcripts (for                                                         • Two Passport photographs                      with police registration if necessary.
                                                      directly to Northumbria Police
  example High School Certificate, AS-level                                                           • Confirmation of Enrolment letter from the
                                                    • Once the police receive your online form
  results, UKVI Verified IELTS Certificate, first                                                       Sunderland Centre
                                                      an appointment will be allocated for you.
  degree certificates and other qualifications)                                                       • Scholarship letter (if privately sponsored)
                                                      This information will be sent to the email
  as shown on your CAS statement
                                                      address you provided on the form.               • Tenancy agreement
• Your UK address, telephone number and
  email address
• Details of someone to contact in case of
  emergency (next of kin).
• Proof of payment or financial guarantee.

6                                                                                                                                                                                                     7
2018/19 STUDENT GUIDE - ONCAMPUS
ENROLMENT
                                                                                                   GPs in Panns Bank/Scotia Quay area             Dentists in Sunderland
                                                                                                   Riverview Surgery                              Park Lane Dental
                                                                                                   West Lawrence Street, Hendon, SR1 1XW          11 Grange Terrace

AND INDUCTION
                                                                                                   0191 565 3040                                  Sunderland, SR2 7DF
                                                                                                                                                  0191 567 4844
                                                                                                   St Bede Medical Centre
                                                                                                   Lower Dundas Street, SR6 0QQ                   Oasis Dental Care

...CONTINUED                                                                                       0191 567 5335                                  495 Hilton Road
                                                                                                                                                  SR4 8DR
                                                                                                                                                  0191 534 1167
                                                                                                   Minor Injuries Walk in Centres
                                                                                                                                                  Westmount Dental
Full-time courses lasting                        How to Register with a Doctor                     Grindon Lane Primary Care Centre
                                                                                                                                                  1 West Mount
six months or more                                                                                 193 Grindon Lane, Sunderland, SR4 8HS
                                                 You will need to visit a local doctors surgery                                                   Chester Rd, SR4 8PY
                                                                                                   0191 525 2300
Under new regulations, you will have             so that you can ‘register’ as a new patient.                                                     0191 567 2694
paid a healthcare surcharge (called the          Doing this means that if you do become sick,      GPs in Hendon/City Centre area                 Frederick Street Dental
‘immigration health surcharge’) as part of       you will be able to book an appointment                                                          55 Frederick Street, SR1 1NF
your immigration application. You will now       to see a Doctor who can prescribe you any         Deerness Park Medical Group
                                                                                                                                                  0191 567 3791
be able to use the National Health Service       medication to make you feel better if you         Suffolk Street, SR2 8AD
(NHS) for the duration of your time in the       need it. To register you will need to visit the   0191 565 8849
                                                                                                                                                  Health and Wellbeing
UK. You can visit www.gov.uk/healthcare-         surgery and speak to reception staff. They        Ashburn Medical Centre,
immigration-application/overview for more        will then give you some paperwork that you                                                       The University has registered nurses who
                                                                                                   75 Toward Road, SR2 8JG
information.                                     will need to complete to become a patient.                                                       are available on Level 1 of the Gateway
                                                                                                   0191 5674397
                                                                                                                                                  Building to offer help and advice on a
Once you have enrolled with us, you will         You will need to bring these documents to         New City Medical Centre                        range of issues such as support for those
have the same rights to health care as a UK      register:                                         Tatham Street, SR1 2QB                         with on-going or newly diagnosed physical
resident. This means that you can register       • Confirmation of Enrolment Letter                0191 567 5571                                  and mental health problems. Many other
with a GP (local doctor), receive hospital                                                                                                        general health issues can also be dealt
                                                 • Passport                                        You can also use the NHS in England website
treatment, treatment for pre-existing                                                                                                             with by experienced staff who can provide
conditions and full maternity services. Dental   • Completed new patient forms                     to help you find a doctor:
                                                                                                                                                  you the most up-to-date information
(teeth) and optical (eye) services are not       • Proof of address in the UK (e.g. contract       www.nhs.uk/servicedirectories/Pages/
                                                                                                                                                  on any health issues you may have.
available on the NHS and may need to be            from university accommodation).                 ServiceSearch
paid for.                                                                                                                                         You can find the staff at:

Important: You may be eligible for help          GPs in University of Sunderland area              List of Pharmacies in Sunderland               Health & Wellbeing Service
with the cost of prescriptions, dental and                                                         Boots the Chemists Ltd                         Student Support
                                                 Park Lane Practice                                                                               Level 1 – Edinburgh Building
optical services on the basis of low income.                                                       45 The Bridges, Sunderland, SR1 3LF
                                                 S Hill Crescent, Sunderland, SR2 7PA                                                             The Gateway, Chester Road
For further information, please refer to the                                                       0191 567 0399
                                                 0191 567 6828                                                                                    City Campus
NHS website for details of NHS costs and
exemptions: www.nhs.uk                           Dr Mandal & Partners                              Boots the Chemists Ltd                         SR1 3SD
                                                 3 Eden Terrace, Durham Road, SR2 7PF              2-3 Park Lane, Sunderland, SR1 3NX             0191 515 2938
Courses lasting less than six months                                                               0191 567 5422                                  health.wellbeing@sunderland.ac.uk
                                                 0191 567 5673
Students studying at ONCAMPUS for less                                                             McCarthy’s Pharmacy
than six months will need to pay for all                                                           1 Saville Place, Sunderland, SR1 1PA
                                                 GP’s in Clanny House/The Forge area
healthcare treatment. For these students                                                           0191 567 3550
we strongly recommend taking out health          Hylton Medical group
insurance before coming to the UK.               Rhyope Health Centre, Black Road                  Superdrug Stores Plc
                                                 Sunderland, SR2 0RY                               Unit 3 Walworth Way, The Bridges, Sunderland
                                                 0191 565 8598                                     0191 510 9078

8                                                                                                                                                                                             9
2018/19 STUDENT GUIDE - ONCAMPUS
ENROLMENT
AND INDUCTION
...CONTINUED
                                                                                                 Step 1: Logging in on the University of
                                                                                                 Sunderland SelfCare page
Opening a bank account                         You will be given your username and
                                               password in induction week and you need           You will need to access the University
You will need to open a bank account when
                                               to make sure that you can log in and access       of Sunderland website: https://selfcare.
you arrive in the UK. There are a number of
                                               your e-mail.                                      sunderland.ac.uk/ to be able to apply for a
banks in the UK and all will provide special
                                                                                                 student card. Log in on this system using
student accounts. To open a bank account in    Important: You must access your
                                                                                                 your University of Sunderland username and
the UK you will need:                          ONCAMPUS email daily, as important
                                                                                                 password. This username and password will
• proof of identity (passport)                 information and notices will be sent to this
                                                                                                 be provided to you by ONCAMPUS staff after
                                               address from your tutors and office staff
• proof of address (letter or receipt from                                                       you have enrolled onto your programme of
                                               in the Johnson Building. You will also need
  your landlord/Accommodation Office)                                                            study. Details of how to apply for the card will
                                               to ‘verify’ your personal email address
• opening deposit                                                                                be sent to you by email from ONCAMPUS staff.       Important: If you upload a photograph that is
                                               so you can then reset your password at
                                                                                                                                                    not appropriate, you will be charged a fee of
• Confirmation of Enrolment Letter (this       the beginning of a new term. Passwords            Step 2: Applying for your Student Card
                                                                                                                                                    £10 to have a replacement card printed.
  means you will need to wait until AFTER      automatically expire at the end of each term
                                                                                                 Follow the instructions in the email from
  you have enrolled top open your account).    for security reasons.
                                                                                                 ONCAMPUS staff on how to apply for your
                                                                                                                                                    Accessing the University Computers
                                                                                                 student card and uploading your photograph.
ONCAMPUS Student Portal                        Applying for your University of                   You will need to allow up to 7 working days for    To activate your University of Sunderland
                                               Sunderland Student Card                           your student card application to be received       I.T account you can use the link below and
As a new ONCAMPUS Student you will have
                                               To get your University Student ID the             and for your card to be created. This will then    follow the instructions on the screen: http://
access to the ONCAMPUS Student Portal
                                               University needs a recent head and shoulder       be sent in the mail to the Johnson Building.       library.sunderland.ac.uk/it/stu-start/ You
www.my.oncampus.global
                                               digital photograph of you. This will be kept on                                                      can also attend a library induction day where
                                                                                                 Staff in the Johnson Building will then email
The Student Portal is our student intranet                                                                                                          members of staff will help assist you.
                                               your record and put on your Campus Card.          you to let you know your student card is
site and it gives you access to your own
                                               It is very important that the photograph you      ready to be collected from the Main Office.
personal page. This is where you can check:
                                               upload:
                                                                                                                                                    Murray Library
• Your personal information is up to date                                                        If you have not been sent an email from the
  and correct                                  • Shows only you and no one else                  ONCAMPUS Sunderland staff 7 working days           The library has much more than just books. It
                                                                                                 after making your application please email         also has electronic databases and catalogues
• View your timetable                          • Is a clear head and shoulders portrait
                                                                                                 campuscard@sunderland.ac.uk to ask them            covering all subject areas.
• Monitor your attendance                      • Shows you facing the camera with nothing
                                                                                                 for an update. Student cards are not printed
                                                 obscuring your face                                                                                The library provides one-to-one help at the
• View your exam entries and results                                                             in the Johnson Building so we will be unable
                                                                                                                                                    Enquiry Desk and also offers training in how
• Access your emails                           (A valid passport photograph is ideal)            to give you any updates on your application.
                                                                                                                                                    to get the best from electronic sources.
                                                                                                 When you collect your card from the Main
• Access Moodle
                                                                                                 Office you will then be able to access all of      Chester Rd, Sunderland, SR1 3SD
• Access Turnitin                                                                                the University of Sunderland’s facilities such     Tel: 0191 515 3691
                                                                                                 as the Library/gym.                                Email: library@sunderland.ac.uk

10                                                                                                                                                                                              11
2018/19 STUDENT GUIDE - ONCAMPUS
YOUR
                                                                                             RESPONSIBILITIES
                                                                                             Your Responsibilities as an ONCAMPUS
                                                                                             Student
                                                                                             As an education provider holding a Tier         - If you do not attend your course regularly,
                                                                                             4 licence, ONCAMPUS is legally required         ONCAMPUS will be obliged to withdraw you
                                                                                             to ensure Tier 4 students understand and        (and if you are a Tier 4 student - report you
                                                                                             comply with the conditions of their visa.       to the UKVI). ONCAMPUS is also obliged to
                                                                                             You may be on a Short-Term Study visa or        inform the UKVI if a Tier 4 student chooses
                                                                                             have the permission to study as a European      to withdraw from their course, defer or

ATTENDANCE
                                                                                             Citizen or as a dependant / parent / spouse.    suspend.
                                                                                             As a student, you still have responsibilities
                                                                                                                                             - You must keep ONCAMPUS informed of any
                                                                                             relating to regular attendance on your
                                                                                                                                             changes to your contact details throughout
                                                                                             course, and will be monitored in the same
                                                                                                                                             your studies with us (phone number, email
General rules                                   absence for religious holidays at the        way as students under Tier 4 visas.
                                                                                                                                             address, postal address). If any of your
                                                discretion of the Centre Head.               You are required to follow the below rules:     contact information has changed, you
Attendance at all classes and examinations
is compulsory. We expect 100% attendance        Planned Absence                                                                              will need to complete “Change of Contact
                                                                                             - Enrol at the right time on your programme
and commitment from all students. You are       If you know about your absence in advance,                                                   Details” form, which is available in our office.
                                                                                             at ONCAMPUS as stated on your offer letter,
required to attend Monday to Friday from        for example if you have a doctor/dentist/    and return on the first day at the start of     - You must not breach the work conditions
the first day of the term until the last day,   embassy appointment, you must submit         each term. If you are on a Tier 4 Student       of your visa. None of the Tier 4/Short-Term
including any examination and resit weeks.      “Absence Request Form” along with            visa and you have not enrolled by the           Study students enrolled on ONCAMPUS
                                                evidence of your appointment (appointment    stated enrolment deadline, ONCAMPUS are         courses are permitted to work.
If you do not maintain an attendance level of
                                                card or medical certificate). This form      obliged to report this to the UK Visas and
above 90%, you will have disciplinary action                                                                                                 - You must inform ONCAMPUS immediately
                                                would need to be authorised and signed       Immigration (UKVI).
taken against you and in severe cases this                                                                                                   of any changes in your personal
                                                off before your absence takes place.
can result in exclusion from your examination                                                - Inform ONCAMPUS of any letters and/or         circumstances (change of visa, marriage/
or termination of your programme of study.      Illness                                      emails or other messages you receive from       civil partnership, birth of a child in the UK,
                                                If you are ill, you MUST contact us on       the Home Office and/or UKVI.                    change in dependent circumstances etc.)
If you encounter problems of any nature,
                                                the morning of your absence. Please
which prevent you from attending                                                             - If you arrive with evidence of pending visa   Penalties
                                                phone +44 (0)191 515 3916 or email
classes, you must inform the Attendance                                                      application, you must inform ONCAMPUS           Penalities for failing to comply with the above
                                                gcampbell@oncampus.global.
Officer as soon as possible.                                                                 of any correspondence you receive from the      may be severe and long lasting. They may
                                                You can self-certify your sickness for       UKVI.                                           include your removal from the UK and/or
Lateness
                                                up to two consecutive days. After two                                                        your exclusion from the UK for a number of
If you arrive after the scheduled start of
                                                days you must provide a sick note from                                                       years.
the class you may be marked as “Late”
                                                a Registered Medical Practitioner. To
or not permitted entry for your class.
                                                find your nearest NHS doctor, use the
Religious/Cultural Holidays                     link www.nhs.uk/service-search
As a multi-cultural education centre,
ONCAMPUS has respect for all
faiths. We may authorise one day’s

12                                                                                                                                                                                         13
2018/19 STUDENT GUIDE - ONCAMPUS
STUDENT SUPPORT                                                                                                                                      Mobile phones

AND ADVICE                                                                                                                                           A number of mobile phone operators cater
                                                                                                                                                     for the needs of international students.
                                                                                                                                                     These companies, including Nomi and
                                                                                                                                                     Lebara, offer very cheap calling rates to a
                                                                                                                                                     number of countries overseas.
Personal Tutors                                  • Entertainments and social activities

Every ONCAMPUS student is given a                • Commercial outlets
Personal Tutor who is a member of the            • Sports and activities
academic staff.

Your Personal Tutor works as a contact           CONNECT friend group
between you and the rest of ONCAMPUS if
                                                 CONNECT is a social group that meets on
you have any problems which the staff need
                                                 a regular basis, run by the Students’ Union
to know of.
                                                 It is open to all students and is a great way
Changing Personal Tutor                          to meet new people and make friends and
• If your tutor leaves, another member of        it’s FREE to join! Go to: www.sunderlandsu.
  staff will be chosen as your supervisor.       co.uk/clubs/connect for more information.

• If you feel that the relationship is not                                                          personally. We aim to ensure that all students      Internet
  developing and that you don’t feel able        Student Advice
                                                                                                    are treated as individuals and that needs are
  to talk with your personal tutor openly,                                                                                                              Software such as Skype allows you to call
                                                 The University of Sunderland is committed to       met accordingly.
  you should speak to the Centre Head                                                                                                                   landlines, mobile phones and other Skype
                                                 ensuring equality and a supportive learning
  and request a change of personal tutor                                                            Please inform us immediately of any                 users over the internet. Calls between Skype
                                                 environment for all students and staff. The
  explaining your reasons why                                                                       disabilities that may affect your studies at        users are free of charge. Call rates from a
                                                 University provides various services, such as:
                                                                                                    ONCAMPUS.                                           Skype user to a landline and mobile phone
• ONCAMPUS will not hold this request
                                                 • Skills for Learning                                                                                  vary, depending on country.
  against you. If, for any reason, you feel
  unable to approach the Centre Head on          • Disability and Dyslexia                          Gifts for Staff
  this matter you should ask for help from                                                                                                              International calling cards
                                                 • Student Advice                                   Please note that centre staff cannot accept
  another member of staff in the centre.
                                                                                                    gifts from students.                                You can buy cards from a number of places
                                                 • Jobshop and Careers Advice Service.
                                                                                                                                                        including grocery stores and the Post Office.
Student Union                                    Staff in The Gateway will be able to direct you                                                        Again, rates differ based on which country
                                                                                                    Making international calls
As an ONCAMPUS student you are                   to the services you require.                                                                           you are calling and whether you are dialling
                                                                                                    Keeping in touch with your family and friends       a landline or mobile phone. The Post Office
automatically a member of the Students’
                                                                                                    at home is important. You should make sure          phone card features monthly offers (e.g. free
Union. The Union exists to make your             Disability
                                                                                                    that you have a way of communicating with           calls on Saturdays to particular countries). See
experience at University exciting and fun
                                                 For the purpose of this statement, disability is   them regularly. Your options include using          their website for further information.
whilst also giving you the opportunity to make
                                                 defined as: “A physical or mental impairment       the internet, international dialling cards
your opinions about the University heard.
                                                 with substantial and long term adverse effect      and mobile phones. The option that works
The Union provides a network of student          on normal day to day activities.”                  best for you will depend on your individual
support, including:                                                                                 circumstances. Look at which method is the
                                                 The centre ethos is to provide a high-quality
• Student Representation                                                                            most cost effective and practical.
                                                 educational experience, designed to ensure
• Academic and Welfare advice and support        that students excel both academically and

14                                                                                                                                                                                                   15
2018/19 STUDENT GUIDE - ONCAMPUS
CLUBS AND                                                                WHAT’S GOING ON
SOCIETIES                                                                IN THE CITY?
                                                                         We encourage our students to get involved       Sunderland Sports Complex and Ski Centre:
YOU CAN JOIN MANY CLUBS AND SOCIETIES AT THE STUDENTS                    in local events and run many on campus and      165m outdoor dry ski and snowboard slope,
UNION AT THE UNIVERSITY OF SUNDERLAND INCLUDING:                         off campus activities and trips. You can help   floodlit outdoor 400m athletics track, two
                                                                         choose and organise these as part of the        full-size astro-turf sports pitches, angling
• Adventure Club                         • Bethel Campus Fellowship      student social committee. Talk to us about      lake, skate park.
                                                                         your interests when you arrive.
• African Caribbean Society              • BMX & Skateboarding Society                                                   Sunderland Aquatic Centre: The only
• Anthony Nolan Society                  • Catholic Society                                                              Olympic-standard swimming pool between
                                                                         Things to see and do                            Leeds and Edinburgh. Features a 10-lane
• Atlas Theatre Group                    • Chess Society
                                                                                                                         50m pool and a diving pool with 5m, 3m and
• Bethel Campus Fellowship               • Chinese Catholic Fellowship   Visit local places of interest:
                                                                                                                         1m platforms.
• BMX & Skateboarding Society            • Chinese Student Association   • National Glass Centre
• Catholic Society                       • Christian Union               • Sunderland Empire Theatre
                                                                                                                         The North Shore
• Chess Society                          • Coco                          • Sunderland International Air show (July
                                                                           2019)                                         The North Shore is the venue of the
• Chinese Catholic Fellowship            • Comedy Society                                                                University of Sunderland Students' Union.
                                                                         • Sunderland Museum and Winter Gardens
• Chinese Student Association            • Computing Society                                                             It hosts student productions, club nights
• Christian Union                        • Darts Society                                                                 and live bands – and has featured Girls
                                                                         City sport facilities                           Aloud, Arctic Monkeys, JLS, Maximo Park,
• Coco                                   • Debating Society
                                                                                                                         Coolio and Ne-Yo. Based at the Sir Tom
• Comedy Society                         • Drawing Society               Marine Activities Centre: Sailing, canoeing,
                                                                                                                         Cowie Building at St Peter's Campus, The
                                                                         kayaking, power boating and climbing at
• Computing Society                      • Duke of Edinburgh                                                             North Shore is a multi-purpose student
                                                                         Roker beach, Sunderland.
• Darts Society                          • Education Society                                                             hub featuring a theatre, a Bar & Grill, the
                                                                         Sunderland Stadium of Light: This is            Green Centre (featuring a swapshop, book
• Debating Society                       • Engineering Society
                                                                         Sunderland’s football teams stadium where       exchange and organic roof garden) and
• Drawing Society                        • Enterprise Society            they play matches throughout the football       bookable meeting and rehearsal spaces.
• Duke of Edinburgh                      • Film Production Society       season. Visit www.safc.com for details on
                                                                                                                         For more information on upcoming events in
• Education Society                      • First Aid Sunlinks            upcoming football matches and other events.
                                                                                                                         the city visit: www.seeitdoitsunderland.co.uk
• Engineering Society                                                    Sunderland Wall: one of the UK's highest
• Enterprise Society                                                     competition-grade indoor climbing walls.

• Film Production Society                                                Silksworth Community Pool, Tennis and
• First Aid Sunlinks                                                     Wellness Centre: 13 indoor and outdoor
                                                                         tennis courts and 25m swimming pool.
• Adventure Club
• African Caribbean Society
• Anthony Nolan Society
• Atlas Theatre Group

16                                                                                                                                                                     17
STUDENT                                                                                           PAYING
REPRESENTATIVES                                                                                   YOUR FEES
If you are interested in becoming a student       courses and attend meetings to discuss this     Fee payment information                          Refunds
representative, you can register your interest    feedback in Centre and then with the other
                                                                                                  Fees are due BEFORE the start of each            Acceptance of an ONCAMPUS offer on
with the staff in the Main Office. If selected,   student representatives nationally once a
                                                                                                  term. Please do not be late with payment         payment of the minimum stated deposit
you will then represent the views of all          term. These sessions are designed to improve
                                                                                                  as eventually this will lead to you being        constitutes a binding contract between the
ONCAMPUS Sunderland students at the Staff-        the management, delivery and enhancement
                                                                                                  suspended from classes until fees are paid       student and ONCAMPUS. Tuition fees are
Student Liaison Committees.                       of your programme of study with us.
                                                                                                  in full and even removed from ONCAMPUS           non-refundable except in the case of a visa
Staff and students consult each other on          It is a chance to really make a difference to   Sunderland.                                      refusal. Should a student be refused a visa,
all aspects of their learning experience          your classmates and is a great experience for                                                    evidence of refusal and a written application
and future developments. Students will            you as an international student studying at                                                      to withdraw must be made available to
                                                                                                  Sponsors
communicate with their peers on their             Sunderland.                                                                                      ONCAMPUS before any refund can be
                                                                                                  If your employer or government sponsors          initiated.
                                                                                                  your study, we will require a letter from them
                                                                                                                                                   ONCAMPUS will check with the appropriate
                                                                                                  confirming the following details:
                                                                                                                                                   British Embassy/High Commission that
                                                                                                  • your name and course                           the refusal is genuine and will charge an
                                                                                                  • the amount of fees they will be paying         administration fee of £100 if a refund is
                                                                                                    (for example, 100%) the contact name,          given. Tuition fees are non-refundable after
                                                                                                    company name, telephone number and             the course has begun. Any notice to withdraw
                                                                                                    address where we should send the invoice.      or cancel must be made in writing. If the
                                                                                                                                                   cancellation is received before the start of
                                                                                                  Important: student sponsor invoices will
                                                                                                                                                   term we will charge the forthcoming term's
                                                                                                  be payable in full within 30 days of receipt
                                                                                                                                                   tuition fees. If the cancellation is made after
                                                                                                  of invoice. If your sponsor does not make
                                                                                                                                                   the start of term then we will charge both
                                                                                                  payment, you will be personally liable to pay
                                                                                                                                                   the current term's and the following term's
                                                                                                  the full amount of tuition fees.
                                                                                                                                                   tuition fees.

18                                                                                                                                                                                             19
PAYING
                                                                                                                   Fees can be paid via the                       Direct transfer of funds
                                                                                                                   following payments
                                                                                                                                                                  Please see your pre-arrival information
                                                                                                                   International Bank Transfer                    packs for bank account details.

YOUR FEES                                                                                                                                                         An additional £12 must be transferred
                                                                                                                                                                  with the fees to cover bank charges.

                                                                                                                                                                  Important: A payment reference must be
...CONTINUED                                                                                                       ONCAMPUS has partnered with flywire as
                                                                                                                   a fast and easy way to make international
                                                                                                                                                                  provided so that the centre can identify funds
                                                                                                                                                                  on safe arrival into our account. This must
                                                                                                                   payments. This is the best way to send
                                                                                                                                                                  be either the student reference number as
                                                                                                                   funds from overseas. By using flywire
Fee payment information                                                                                                                                           stated on your offer document, or your CEG
                                                                                                                   you can be sure that your funds arrive
                                                                                                                                                                  student number. These references mean
We want to make paying your fees as easy                    remainder of your programme. Tuition                   on time and that ONCAMPUS will
                                                                                                                                                                  that we can then allocate the funds against
as possible. You have paid your deposit                     fees for each term of study at the Centre              always receive the correct amount.
                                                                                                                                                                  your invoice accordingly. Failure to include
and secured your place. See below for                       are due before the course begins. All fees             Payment by this method also means you          a reference may mean we have to contact
details of your payment plan for the                        are payable in GBP (pounds sterling).                  do not have to pay any bank charges,           you again to establish proof of payment.
                                                                                                                   which can be expensive; with flywire the
                                                                                                                                                                  Any students withdrawing from an
 3-term Programme*                                                                                                 rates are clear so you can always be sure
                                                                                                                                                                  ONCAMPUS programme of study will be
                                                                                                                   about the total cost of the transaction.
 Terms                  Tuition fees           Deposit                 Registration fee        You will pay                                                       reported to the UK Visas and Immigration
                                                                                                                   Over 40 currencies are available and they      and the British Embassy/High Commission
 Term 1                 £4,250                 + £2,200                + £300                  £6,750
                                                                                                                   offer competitive foreign exchange rates. If   in their home country as a curtailment of
 Term 2                 £4,250                                                                 £4,250              you need help, they are always contactable.    their programme. ONCAMPUS reserves
                                                                                                                   Please be aware that the process may still     the right to withdraw a previously available
 Term 3                 £4,250                 - £2,200                                        £2,050
                                                                                                                   involve making a transfer through your bank.   programme of study at its own discretion.
 Total                                                                                         £13,050                                                            Where a student is unable to enrol on to
                                                                                                                   Visit oncampus.peertransfer.com to get
                                                                                                                                                                  a similar course at ONCAMPUS and the
                                                                                                                   started!
 2-term Programme*                                                                                                                                                enrolment is cancelled then all fees will be
                                                                                                                                                                  refunded.
 Terms                  Tuition fees           Deposit                 Registration fee        You will pay
                                                                                                                   Credit card (including Visa/MasterCard
 Term 1                 £4,250                 + £2,200                + £300                  £6,750              or debit card)                                 Financial issues
 Term 2                 £4,250                 - £2,200                                        £2,050              We do not accept American Express.             Student Support operates in close liaison
 Total                                                                                         £8,800                                                             with the Students’ Union/Students’ Advice
                                                                                                                   The following information is required:
                                                                                                                                                                  Bureau in assisting and advising students
                                                                                                                   • card number                                  who are in financial difficulties. Students are
 1-term Programme*
                                                                                                                   • expiry date                                  responsible for managing their own budgets
 Terms                  Tuition fees                    Registration fee                You will pay               • three-digit security code (from the          and for some this presents a problem. If you
                                                                                                                     signature strip on the back of the card).    encounter any problems please contact the
 Term 1                 £4,250                          + £300                          £4,550
                                                                                                                                                                  ONCAMPUS Sunderland main office as soon
 Total                                                                                  £4,550                     To make a payment using this method,           as possible.
                                                                                                                   please call our Finance team on
*This is a guide only. Your full payment plan is available on request. Other costs will apply depending on the     +44 (0)1223 447795.
Programme of Study (e.g. Lab Fees/ Student Insurance Cover). Please contact the Main Office for further details.

Please note: failure to pay any fees by the deadlines set by the centre can result in you being
suspended or withdrawn from the programme.

20                                                                                                                                                                                                             21
PAYING                                                                                            TERM DATES
YOUR FEES                                                                                         ACADEMIC YEAR 2018/19
...CONTINUED                                                                                      Students on all courses at ONCAMPUS Sunderland will follow
                                                                                                  the same term dates, as follows:

                                                                                                  Term 1                            24 September 2018 – 14 December 2018
Council tax                                       • Your course must be full time.
                                                  • Your course must last for a minimum of 24     Term 2                            07 January 2019 – 16 March 2019
Students registered full-time at ONCAMPUS
are generally entitled to claim a discount or       weeks during the academic year.
                                                                                                  Term 3                            25 March 2019 – 09 June 2019
exemption from Council Tax. If you are living     • You have to live with other people who
in non-University accommodation, at some            are also exempted from payment (usually       Term 4 (January starters only)    10 June 2019 – 16 August 2019
point during the year you are likely to receive     other students).
a demand for payment of Council Tax from
                                                  If a house or property is occupied entirely
the Local Authority. To prove that you are a
                                                  by full-time registered students then the
student, you should contact the ONCAMPUS
                                                  entire household is exempted from Council
Sunderland main office who will supply you
                                                  Tax. This includes the halls of residence and
with a ‘Council Tax Exemption’ letter, which
                                                  University-owned student houses, which are
you can then send to the Local Authority. The
                                                  occupied entirely by students.
Local Authority will then decide if you are
entitled to a discount or full exemption from     It also applies to private accommodation
Council Tax.                                      which is occupied entirely by students.
                                                  Houses with one or more non-student
Important: The tax exemption letter will
                                                  residents will have to pay Council Tax (at
show your current term-time address so
                                                  least 75%).
please make sure you keep your contact
information up to date at all times. Please       Please remember that payment of Council
also remember to request a new letter if you      Tax is a matter between individuals and
move to a new address.                            the Local Authority. Except in certain
                                                  circumstances (for example by issuing a
To qualify for a student discount/exemption:
                                                  Council Tax Exemption Letter) ONCAMPUS
• You have to be registered as a full-time        has no responsibility in these matters.
  student.
• You should be able to prove it (with a
  ‘Student Confirmation of Enrolment’
  letter). It is important that you keep this
  letter for the duration of one academic
  year of study. Replacements for lost or
  incorrect letters due to change address
  during term time are available from your
  personal tutor free of charge.

22                                                                                                                                                                         23
NOTES   NOTES

24                   25
CONTACT
DETAILS
The main office is where your course is managed. This is where you will
get information/ documentation and help with other general enquiries.

ONCAMPUS Sunderland
University of Sunderland
Johnson Building
City Campus
Chester Road
Sunderland
SR1 3SD

STAFF
Rob Whitton – Centre Head
Academic Issues/Health and Safety
Tel: +44 (0)191 515 3914
Email: rwhitton@oncampus.global
Gemma Campbell – Student Recruitment and Support Officer
Visa/Finance/Accommodation/Bank Letters/Council tax /Police registration
Tel: +44 (0)191 515 3916
Email:gcampbell@oncampus.global
Gordon Kay– Curriculum Information Officer
Timetable/Module changes/Attendance/Reporting absences
Tel: +44 (0)191 515 3917
Email:gkay@oncampus.global

If you need to contact centre staff in an emergency
outside of office hours please call: +44 (0)7964 058 186

26
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