2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC

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2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
2018 Major
Trends in the
Russian Retail
Market

June 2019
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Executive summary
    GDP grew in line with consumer price inflation, which
    were both driven by higher consumer spending
    In 2018, Russian GDP grew at its highest rate in six years. The key driver of
    GDP growth was higher consumer spending rather than industrial
    advancements or investment.
    Consumer price inflation rose noticeably at the end of the year due to the
    cumulative effect of expectations for higher VAT rates, utility fees and gas
    prices, which led the Central Bank of Russia to increase its key rate.

    While Russian consumers’ financial situation has yet to
    stabilize, they have been shopping more
    The overall financial situation of Russian consumers worsened in 2018, as real
    disposable income growth remains negative. Despite a gradual increase in
    nominal and real wages, real disposable household income continues to shrink.
    The accumulation of loans has been the main cause of the decline in real
    disposable incomes.
    Consumers began to notice price increases in late 2018. Pushed by the
    proximity of the VAT increase, Russians began to make large purchases, which
    is reflected in the average check as well as in retail turnover growth.

    Retail turnover growth remains positive, most food
    retailers are growing their revenue by opening new
    stores
    Most food retailers reported an increase of revenue, mostly driven by new store
    openings and territorial expansion. The market became more consolidated
    among large retailers who chose the right strategic path and can resist external
    and internal negative factors effectively.

    Convenience stores are attracting customers more
    than hypermarkets, which requires long trips to visit
    Lfl sales at most hypermarkets are under pressure as they continue to lose
    traffic, whereas supermarkets have reduced the size of their LfL baskets. There
    is a clear shift to supermarket and convenience store formats, as retailers
    search for more flexible business models to respond changing consumer
    behavior.

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2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Content

Macroeconomic overview   Consumer behaviour and   Challenges and
and forecast             expectations             opportunities for
                                                  retailers

                                                                      3
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Strong GDP growth in 2018 was fueled by higher rates of consumer spending, but GDP is
    forecasted to drop as government spending levels may not provide a sufficient stimulus to
    the economy

    In 2018, GDP growth was at its highest rate for the last six years, but is forecasted to fall in future years
    Russian real GDP, Y-o-Y, % change

                                                            -0.8 p.p.

                                                     2.3

                               1.6                                                              1.6               1.7
                                                                          1.5
                                                                                                                                  1.3             1.2

            0.6

           2016               2017                  2018                 2019                  2020               2021           2022            2023

           Rosstat            Average forecast (IMF, Oxford Economics, EIU)

                                                                                                                   According to Rosstat, Russian GDP grew
    Government expenditures continue to drop                                                                       2.3% in 2018, while international agencies
                                                                                                                   estimated GDP growth at 1.7-1.9%. This
                                                                                                                   represents the highest rate of economic
    Federal expenditures, % of GDP                                                                                 growth in Russia since 2012. The main
                                                                                  CAGR:                            GDP growth driver in 2017 and 2018 was
                                                                                MinEc -2%                          consumer spending rather than industrial
                                                                                 IHS -4%                           advances or investment. The Ministry of
           19.1                                                                                                    Economic Development has announced
    18.5          18.0 17.9                                                                                        that the acceleration of GDP growth was
                              16.8          16.9          17.0          16.9          16.8          16.6           largely caused by one-off factors and not
                                     16.2          16.1          16.0          15.6                                sustainable.
                                                                                             14.6          14.5
                                                                                                                   In 2019, both Russian and international
                                                                                                                   rating agencies expect Russian GDP
                                                                                                                   growth to fall to 1.5%. These forecasts
                                                                                                                   reflect the combined negative impact of
                                                                                                                   increases in consumer taxes and utility
                                                                                                                   fees, low levels of confidence and
                                                                                                                   investment, lingering Western sanctions,
                                                                                                                   lack of economic growth-stimulating
                                                                                                                   measures (including meaningful reforms)
                                                                                                                   and worsening external demand.
                                                                                                                   According to Russian Ministry of Economic
                                                                                                                   Development’s data, GPD growth will
                                                                                                                   accelerate eventually after 2019. Ministry’s
      2016          2017       2018          2019          2020          2021          2022          2023          GDP growth estimates are based on
                                                                                                                   expected socio-economic and structural
                                                                                                                   changes, including the implementation of
     Government expenditures are essential to GDP growth, especially to
                                                                                                                   key    national  projects,     infrastructure
     the government’s plans to support the Russian economy in 2019-2024.                                           development plans, improvement of the
     However, Russian and international forecasters alike expect                                                   investment       climate,          enhanced
     expenditures to fall (by 2% and 4% CAGR, respectively).                                                       competitiveness of public-private enterprise
                                                                                                                   and pension reform.
           Russian Ministry of Economic Development                       IHS Markit

    Sources: PwC analysis, CBR, IHS Markit, DT Global Business Consulting
4
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Consumer price inflation was driven by new taxes and utility charges, and real disposable
incomes are not keeping pace

Inflation is expected to increase again after a 20-year low in 2017-2018
Consumer prices inflation rate, Y-o-Y, % change

                                             +0.7 p.p.
      5.4
                                                         5.0
                                       4.3                               4.4                4.2                4.3                4.2

                      2.5

     2016            2017             2018               2019            2020              2021               2022               2023

      Rosstat         Average forecast (IMF, Oxford Economics, EIU)

From September 2017 to November 2018,            Real disposable income growth was still negative in 2018 despite
inflation in Russia was at a 20-year low.        real wage growth
The rise of the inflation rate to 4.3% in late
2018 was caused by utility fee increases         Growth of real disposable income, Y-o-Y, %
and the early impact of the VAT hike (from
18% to 20%) starting in January 2019.
Furthermore, a weaker rouble (hit by US                                                                        2.2         2.3           2.4 2.1
sanctions) and yield increases in the                                                             1.7                            1.9
                                                                                       1.0 0.8                       1.3
advanced economies forced the Russian
Central Bank to increase its key rate by 25                                                             0.1
basis points to 7.5% in September, leading
to another spike in the inflation rate in                                       -0.2
December 2018.                                                    -1.2
However, weak consumer spending is
expected to keep inflation in 2020 close to
the Russian Central Bank’s 4% target.
The Russian Ministry of Economic
Development expects real disposable                      -5.8
income growth to be positive due to the
sustainable growth of key income
                                                   2016         2017      2018           2019      2020         2021        2022           2023
components, including wages, pensions
and social payments. Nevertheless, the                     Russian Ministry of Economic Development                                    Rosstat
recent year-on-year gains in nominal and
                                                           Economic Intelligence Unit
real wages have not closed the gap in real
disposable household income for 2016-
                                                    In Moscow, nominal and real wages grew faster than in other regions
2018. The accumulation of loans has been
the main cause of the decline in real               in 2018
disposable incomes. According to CBR data
from December 2018, the volume of loans             Nominal and real wage growth divided by Russian regions, 2018, %
and other funds provided to individuals
increased by 13% year-on-year.                                                                   14.3%
                                                    Nominal wages                                                                        +4 p.p.
Moreover, the growth of wages varies                                                     9.9%
across Russia’s vast geography. In 2018,
nominal and real wages grew significantly                                                                                          Moscow
                                                                                   7.8%
faster in Moscow (up to 4 p.p. and 1 p.p.,          Real wages                                                +1 p.p.              Other regions
                                                                                 6.8%
respectively) than in other regions.

                                                    Source: Russian Federal Statistics Service

Sources: PwC analysis, CBR, IHS Markit
                                                                                                                                                   5
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Negative macroeconomic trends such as rising inflation and slow economic growth have
    negatively affected Russian consumer spending and expectations
    Consumer confidence has been undermined by expected VAT increases and consumer price inflation
    Consumer Confidence Index, divided by quarters, Russia

                            2016                                          2017                                        2018

                                                                                                      -8         -8
                                                                                 -11        -11
                                                         -15        -14                                                      -14
                                              -18                                                                                     -17
                                   -19
                                                                                                                CAGR: 29%
                      -26
           -30

    Source: Russian Federal Statistics Service

    More families believe that their financial situation got                                       Due to expectations about rising inflation,
                                                                                                   consumer confidence started to fall in the
    worse in 2018                                                                                  second half of 2018. In Q4 2018, consumer
                                                                                                   confidence fell to its lowest level since Q4
    Changes in Russian consumers’ financial situation, divided
                                                                                                   2016. These sentiments could slow the
    by quarters, % of all respondents
                                                                                                   growth of retail turnover.
                                                                                                   The Consumer Confidence Index dropped
                                                                                                   due to the negative changes in Russian
                                                                                                   consumers’ financial situation. For the first
                                                                                                   time since 2016, Russian consumers
                                                                                       improved    indicated that their financial situation had
                                                                                       no change   become worse. The number of respondents
                                                                                                   who believe that their material status has
                                                                                       worsened
                                                                                                   become worse grew 4.1 p.p., while the
                                                                                                   number of consumers whose financial
                                                                                                   status improved decreased 1.2 p.p.
                                                                                                   Around 72% of Russian consumers claimed
                                                                             +4.1 p.p.             to feel the impact of rapidly raising prices in
                                                                                                   2018. Moreover, up to 8.9% of respondents
                                                                                                   felt that prices increased moderately, while
                                                                                                   up to 7.3% of consumers indicated that
              2016                  2017                    2018                                   prices increased rapidly. Most respondents
                                                                                                   believe that the main cause of rising prices
                                                                                                   is the upcoming increase in the VAT rate.
    Russian consumers have felt the impact of price                                                Russian consumers also believe that higher
    increases                                                                                      gasoline prices led to the growth of prices
    Changes in prices of food/non-food products and services,                                      for other goods.
    divided by quarters, % of all respondents                                                      However, price increases are not in full
                                                                                                   swing, as large retail chains have sought to
                                                                                                   stretch price growth over time and make it
                                                                             +7.3 p.p.             less visible to consumers when demand is
                                                                                                   low.

                                                                             +1.6 p.p.

              2016                  2017                    2018

         increased rapidly               increased insignificanly     not sure
         increased moderately            did not increase
6   Sources: FOM, PwC analysis
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Increased shopping activity in late 2018 was mostly driven by the upcoming VAT increase
and should not be interpreted as a market trend
Consumers reconsidered important purchases in Q4 2018
Key trends in consumers behavior, % of all respondents

                                                                                 34 37 35 33       33 32 30 29
                                                                                                                           27 29 32 30
                                                          35
 Buy cheaper products                                 31
                                                     29
                                                                                    2016                 2017                    2018

                                                                                 29 30 27 26       26 26
                                                     28        2016                                           21 23        21 22 25 20
                Buy less                        24             2017
                                                22             2018
                                                                                    2016                 2017                    2018

Source: FOM

In 2016-2017, a declining number of                        Saving money has become less of a priority for Russian
Russian     consumers     bought  cheaper
products or fewer products. However, in                    consumers
response to their worsening financial                      Saving behaviour of consumers, % of all respondents
situation and rising prices, customers
tended to buy cheaper products or shop
less through Q3 2018. The hype around the                      63
                                                                            58        56
upcoming VAT increase led to changes in
their behaviour in Q4 2018.
On average, around 29% of consumers                                                                              37         38
                                                                                                         32
have sought to buy cheaper products, while
more than 22% have cut back on shopping.

                                                                    It is necessary                   There is no need to save
We are witnessing a decline in                                           to save
consumer demand. Unfortunately,
this is the trend of the year.                                                        2016        2017          2018

     Igor Shekhterman, CEO                                 Source: FOM
     of X5 Retail Group

Triggered by growing inflation in consumer
                                                           The share of large purchases is growing, driven by increased
product and fuel prices, more Russians
have come to believe that saving is not their              shopping for non-food products before the VAT increase
top priority. The share of respondents who                 Readiness to make large purchases, % of all respondents
believe that it is necessary to save money
decreased by 2 p.p. to 56% in 2018, while
38% of consumers find there is no need to
save money.                                                            38                        40                         42

Around 20% of Russian consumers were                                   17
prepared to make large purchases in 2018,                                                        22                         23
while 35% thought it was a bad year for
such purchases. The share of sceptics in                               45                        38                         35
2018 was a bit lower than in previous year.
More consumers are making large
purchases to take advantage of lower prices
                                                                      2016                      2017                       2018
before the VAT increase, although demand
for non-food products fell in November and                                   Bad time          Good time        Not sure
limited the traditional pre-New Year increase
in sales in December.                                      Source: FOM

Sources: Rosstat, FOM, PwC analysis                                                                                                      7
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Despite falling average receipts and negative macroeconomic factors, retail turnover growth
    remained positive in 2018, mostly driven by the opening of new stores
    In the second half of 2018, the average check decreased
    in comparison with previous years                                                                                     Higher inflation leads to additional
                                                                                                                          pressures on real disposable income. The
    Average receipt by quarter, RUB                                                                                       growth in the size of average receipts was
                                                                                                                          disrupted in Q3-Q4 2018 by the worsening
                                                                                  560                                     financial situation of Russian consumers.
                                                                                         554 552                          Around 68% of Russian consumers believe
                                                                                                                          their financial situation worsened in Q3-Q4
                                                                                                                          2018, and 72% felt the impact of the rapid
          531 533                                                                                                         increase in prices.
    522                             518 521
                                                        512 515                                                           In 2018, average receipts grew in
                                                                      503                                                 November and not in December, reflecting
                              498                                                                                         on the New Year average basket.
                                                                                                                          Meanwhile, in the fourth quarter, when
                                                                                                                   2016   receipts typically grow the most, the
                                                                                                                   2017   average receipt was smaller than in the
                                                                                                                          same period of the previous two years.
                                                                                                                   2018
           Q'1                          Q'2                     Q'3                      Q'4
    Source: ROMIR

    Retail turnover continued to grow despite rising inflation and
    shrinking incomes
    Overall retail turnover growth, Y-o-Y, %

                                                                                                                          Rosstat data show that retail turnover
    10       8.3                                                                                                          continued to grow despite rising inflation
                     7.4      6.8
                                        5.8                                                                               and     unemployment    and     shrinking
                                                 4.6   4.2                                                3.9             incomes. The key factor of this
      5                                                         3.4                               3.0                     phenomenon is increased consumer
                                                                        2.6      2.3     2.4
                                                                                                                          spending.
                                                       0.9              3.3              2.9
                                                                2.0              2.4              2.6      2.7
      0                                                                                                                   In Q4 2018, the retail sector experienced
                             -3.9
                                                                                                                          2.7% growth as consumers sought to take
            -5.0     -4.9               -4.6    -1.6                                                                      advantage of lower prices before the VAT
     -5                                                                                                                   increase took effect on 1 January 2019.

                     2016                                 2017                              2018
             inflation rate, Y-o-Y, %
     Source: Russian Federal Service of Statistics

    Revenue among top food retailers grew, mostly due to                                                                  Most chain food retailers reported revenue
    the opening of new stores                                                                                             growth in 2018, mostly driven by new store
                                                                                                                          openings. The X5 Retail Group’s retail
    Estimate of revenue growth by factors,*                                                                               chains, Pyaterochka and Perekrestok,
    change in FY18 compared with FY17, %                                                                                  showed the highest growth rates (18.8%
                                                                                                                          and 17.6%, respectively). In 2018, the X5
     O’KEY -3.8                           -2.7         -6.5                                                               Retail Group operated 14,431 stores,
                                                                                                                          including 13,522 Pyaterochka stores, 760
     Karusel                        0          1.7        1.7                                                             Perekrestok stores and 94 Karusel stores.
                                                                                                                          Although Pyaterochka indicated strong
     Magnit                 -2.5                           10.7            8.2                                            revenue growth new store openings,
                                                                                                                          Perekrestok was leading retailer in terms of
     Lenta                                                                                                                revenue growth due to LfL sales growth in
                                 1.3                            11.9             13.2                                     existing stores.
     Pyaterochka                 0.9                                        18.8          19.7                            O’KEY showed negative growth due to
                                                                                                                          store closings. The retailer has changed its
     Perekrestok                 5.9                                                                                      strategy and has decided to focus on the
                                                                                   17.6           23.5                    DA! discount chain.
                                    LfL Sales growth
                                    Growth by openning / closing stores
                                    Total % revenue growth
    *LfL effect was estimated based on reported revenue numbers and LfL revenue growth rates. LfL revenue growth
    rates have been applied to total revenue of the previous period, as share of LfL revenue is not available.

8   Sources: Retailers reports,PwC analysis
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
The two leading food retailers, the X5 Retail Group and
Magnit, increased their share of retail trade volumes
Share of retail chains in the retail trade of food products in
Russia,%

                                                        72.8%
        74.9%                   73.8%                   1.1%
                                 1.2%                   1.3%
         1.3%                    1.6%
                                                        2.0%
         1.6%
                                 2.0%
                                                        2.0%
         2.3%
                                 2.3%
                                                        2.6%
         2.6%
                                 2.4%

         2.2%

                                                        8.1%

                                 7.9%

         7.8%

                                                                 Other
                                                                 O’KEY
                                                        10.1%    Metro
                                 8.8%                            DIXY
         7.3%
                                                                 Auchan
                                                                 Lenta
                                                                 Magnit
                                                                 X5 Retail Group

         2016                    2017                   2018

    By 2020, the market share of national food retail chains will expand to
    40% and by 2030 to 60%. These numbers represent Western countries’
    market by present days. Our market is not sufficiently consolidated yet,
    so there is space for national players to grow.
        Martijn Peeters
        Partner, Retail & Consumer Leader, PwC Russia

Sources: Retailer reports, mass media, PwC analysis
                                                                                   9
2018 MAJOR TRENDS IN THE RUSSIAN RETAIL MARKET - JUNE 2019 - PWC
Increasing frequency of microtrips to the nearby stores is driving the trend for smaller
     formats, while hypermarkets are steadily losing traffic
     Hypermarkets have become less popular; key retailers have noticed that drops in LfL traffic have put pressure
     on LfL sales
      Comparable sales LfL,%                                       Comparable average LfL check in 2018,%
                                                                                3.2

          6
                                   5.4                                                                    0.9
                                                          4.6                                                                             0.4

      3.9
                                                                              Karusel                    Lenta                      O'Key
                                   1.1                                                                hypermarkets
      2
                                                            1.3
      0.7
                                     0.8                    0.0    Comparable LfL traffic in 2018,%

                                                                                                          0.4
                                     -3.2
                                                          -4.3

       2016                       2017                   2018
                                                                                -3.1
                        Karusel
                        O'Key                                                                                                            -4.8
                        Lenta hypermarkets                                    Karusel                    Lenta                     O'Key
                        Food inflation                                                                hypermarkets

     Lfl sales growth is slowing in supermarkets and convenience stores. While most of them demonstrate
     positive LfL traffic growth, revenue is mostly being generated by new store openings
     Comparable sales LfL,%                                        Comparable average LfL check in 2018,%

                                                                       1.2
                                                                                       0.5
          65.5

                                                                                                          0.4              0.4
                                   52.0
                                                                                                                                                -1
                                                          12.7
                                                                       Da!

                                                                                                                                                Magnit
                                                                                       Pyaterochka

                                                                                                          Perekrestok

                                                                                                                          supermarkets

      9.1                            10.1
      6.4                                                  5.9
                                                                                                                             Lenta

                                     4.6
      6                                                      4.6
        5.5                        1.9                     0.9
                                                             1.2
          2.4                      1.1

                                                          -3.1     Comparable LfL traffic in 2018,%
                                   -5.5
                                                                       9.5
       2016                       2017                    2018                                            6.2

                                                                                       0.4                                  1.6
                  Da!                           Pyaterochka

                                                                                                                                                -2.1
                                                                        Da!

                                                                                                                                                 Magnit
                                                                                        Pyaterochka

                                                                                                            Perekrestok

                                                                                                                           supermarkets

                  Perekrestok                   Lenta
                                                supermarket
                                                                                                                              Lenta

                  Magnit                        Food inflation

10   Sources: Retailers reports, PwC analysis
Most      hypermarkets      are    now
experiencing negative LfL traffic.
Retailers that traditionally relied on
hypermarket format are now tending
to shift their focus to smaller formats
in response to changing consumer
behaviour.
O’KEY is developing a new compact
urban hypermarket format (3,000-
7,000 m2 stores). They are find that
such stores are up to 10% more
effective   than    their  traditional
hypermarkets. With the loss of
revenue due to the closing of
hypermarkets in 2018, they are
actively developing the DA! Discount
chain and planning about 170 new
openings of this format.
The second important strategic
priority is finding effective and
innovative ways to create a better
customer experience through loyalty
programmes and omni-ecosystems.
For example, Auchan is planning to
launch a loyalty programme in 2019
and focus on developing an e-
commerce channel. The X5 Retail
Group is testing online channels
through Perekrestok and plans to
offer multi-channel sales through
other chains. Magnit believes that its
future is not as an e-commerce store,
but as an online space that provides
a portfolio of services.

Both small format retailers and
hypermarkets are prioritising cost
optimisation and a better customer
experience. Both of these issues are
key success factors in the current
market environment.
Smaller formats have become more
popular among Russian consumers
and most retailers report positive
traffic growth in these formats,
although their LfL sales are still under
pressure.
The main challenge for retailers is
improving operational efficiency,
including reducing losses and staff
turnover,     adopting     innovative
solutions    and   automating      key
business processes. This is not just
about in-store technology. For
example, Magnit and Headhunter
launched automated system for staff
recruitment, which helped to select
25%       of   potentially    suitable
candidates.

                                           11
Key news for 2018
                                  Management

                                Deputy Prime Minister Dmitry Kozak was assigned           Kaufland); Pavel Remezov, real estate (Lenta, OBI,
                                to oversee the retail sector among other areas            Metro Cash & Carry); Niksha Nekich, domestic
                                                                                          production (Kaufland); Tino Andjich, strategic
                                Magnit
                                                                                          marketing (Leo Burnett, WPP and J. Walter
                                • Olga Naumova (former CEO of Pyaterochka)                Thompson); and Dinko Gadzhev, fruit & vegetables
                                  became CEO at Magnit                                    commercial directory (Kaufland)

                                • Vladimir Sorokin (former CEO of Perekrestok)            Azbuka Vkusa
                                  became deputy CEO at Magnit
                                                                                          • Khachatur Pombuhchan (former CEO of Magnit)
                                • Valeryia Solok became the leader of the                   joined the board of directors of Azbuka Vkusa
                                  Zdorovy’e project at Magnit (previously director of
                                                                                          • Vadim Dolgov became president of Azbuka
                                  real estate management at Magnit and CEO of
                                                                                            Vkusa (previously vice-president of AV Market
                                  the 36.6 pharmacy chain)
                                                                                            format
                                Lenta
                                                                                          X5 Retail Group
                                • Jan Dunning (former CEO of Lenta) was
                                                                                          • Sergey Goncharov (former head of Magnit
                                  appointed president at Magnit and replaced by
                                                                                            Cosmetic) became CEO of Pyaterochka
                                  German Tinga, former CFO of Lenta
                                                                                          • Rinat Muhametvaleev (former CEO of Galamart)
                                • Rud Pedersen (former CFO of Carlsberg Eastern
                                                                                            was appointed CFO of Perekrestok
                                  Europe) became CFO of Lenta
                                                                                          • Vladislav Kurbatov was appointed CEO of
                                • Dmitry Bogod (former associate partner of
                                                                                            Perekrestok (previously operational director)
                                  McKinsey & Co) was appointed Lenta strategy
                                  director                                                Other retailers
                                O’KEY                                                     • Oleg Paroev became the new CEO of
                                                                                            McDonald’s, previously CFO of McDonald’s
                                • O‘KEY Group Board of Directors appointed Armin
                                  Burger as the new CEO of the retail network             • Oleg Minaev (former CEO of Karcher Russia)
                                                                                            became new CEO of KupiVIP
                                • O’KEY welcomed five new senior managers:
                                  Martin Piterak, operational director (Ahold and

                                   Strategy

                                Metro returned to the cash & carry format and             Auchan plans to build two hypermarkets in 2019
                                made the wholesale price available on the shelf for       and intensify focus on ultra-proxy store formats.
                                all. The Real supermarket chain is for sale.
                                                                                          Pyaterochka is shifting to a new management
                                The X5 Retail Group plans to slow the growth of           model with five macro regions whose directors will
                                new stores and concentrate on three key formats,          report directly to the CEO. Each macro region
                                while continuing to develop the online segment            includes two-four territorial divisions.
                                starting with Click&Collect in Pyaterochka.
                                                                                          O’KEY plans to reduce the size of its hypermarkets
                                Magnit sought to consolidate more than half of its        and focus on optimisation rather than on the
                                stores in renewed formats, expand the range of            opening of new large format stores. The DA!
                                products and services and move away from                  discount chain is expected to drive development.
                                traditional food retail in collaboration with partners,
                                while planning to double sales from private labels.

                                  Deals & partnerships

                               Magnit and Russian Post have signed an                     M.Video made a deal to acquire Eldorado.
                               agreement to cooperate on logistics and retail.
                                                                                          Chains Bristol, Krasnoe & Beloe and Dixy agreed to
                               Azbuka Vkusa began to cooperate with Apple by              consolidate.
                               selling Apple products in-store.
                                                                                          VTB sold its 11.8% share in Magnit to Marafon
                               Magnit’s board of directors agreed to buy the SIA          Group (established by A1 former associates).
                               Group, a pharmaceuticals distributor, for RUB
                                                                                          DIXY is no longer a public joint stock company and
                               5.7bn.
                                                                                          has changed its name from PAO Dixy Group.

     Sources: Retailers reports, mass media, PwC analysis
12
Key news for 2018 year
    New formats
Perekrestok announced the launch of a kitchen            Auchan presented a new store concept with
factory project worth RUB 3.5bn that has no              updated designs, brand new colour schemes,
analogues in Russia yet and opened its first dark        equipment and product assortments and switched
store supermarket.                                       from vertical to semi-vertical and spot goods outlay.
Magnit started to test cafeterias inside its stores.     Lamoda announced its first offline store, Lamoda
                                                         Market, located in Moscow (Atrium Mall).
Perekrestok has launched a marketplace for
perishable goods in Moscow and Saint Petersburg.         Detskiy Mir launched a new format store that sells
Suppliers have to deliver products within 5-10           large goods (such as prams) in Moscow.
hours to the store of the customer’s choice
                                                         Leroy Merlin announced the opening of a dark-
Vkusvill launched a pilot project, Tilsy, to deliver     store format hypermarket in Saint Petersburg in
highly perishable goods to retail chains.                2019 and opened the Leroy Merlin Market initially
Perekrestok is the first client.                         for four categories of home appliances.
Vkusvill is testing the micro format, installing         IKEA is experimenting with new small formats
vending machines in office centres and                   presented as design studios with popular
underground stations. The chain is planning to           categories of goods such as kitchens and closets.
cover every station in the Moscow Central Circle         The new store is available in Saint Petersburg and
with vending machines placed right next to Coffee        expected to expand to other areas.
House small-format coffee machines.
                                                         M.Video opened its first compact stores (M_Mobile)
Magnit has decided against developing the                that sell smartphones, SIM-cards, gadgets and
hypermarket format and controversially plans to          related products.
open ultra-small format shops.
Magnit started a pilot project to open stores in
Russia Post offices in Moscow, Krasnodar Region
and Ryazan Region.

    New on the market
Odnoklassniki launched an online store for Chinese       Alibaba Group, the Russian Direct Investment Fund,
goods with more than 3m products in 20 categories.       Mail.ru Group and Megafon have collaborated
                                                         Aliexpress Russia, an e-commerce project with
Vkontakte launched an Internet store with private
                                                         plans to lead the Russian online market.
labeled clothing and souvenirs with different delivery
types.                                                   Xiaomi has launched Mi.com, a trading platform, as
                                                         it seeks to strengthen its position on the Russian
The Chinese marketplace Tmall started selling DIY,
                                                         market.
home improvement and repair goods in Russia,
starting with 250 labels and planning to expand to       Alexander Kolobov, owner of Shokoladnitsa, has
4,000 labels in the second half of the year.             partnered with Igor Sosin (Starik Khottabych, OBI)
                                                         to launch a chain of grocery stores with cafe zones.
Instamart is expanding delivery services for
purchases from stores in Ekaterinburg, Kazan,            Perekrestok has launched Uhtushky, its first private
Nizhniy Novgorod and Novosibirsk.                        label brand of products for children aged 4 to 7.
Sberbank is planning to open pickup points for
online purchases at its bank branches.
Yandex and Sberbank launched a beta-version of
Bringly, a new cross-border marketplace with Zilyan
Group (Turkey). The project has more than 200
shoe brands in its portfolio.
Sberbank and Yandex launched Beru marketplace;
Yandex Market opened its first regional logistics
complex in Rostov Region to process Beru orders.

    Technology

Perekrestok has released a mobile application for        X5 Retail Group launched a laboratory at a
purchases with self-scan technology which could          Pyaterochka store to test digital technology,
help increase the average receipt up to 77%.             including e-price tags, video analytics, smart LED
                                                         shelves and self-scan technology. The most
Magnit completed testing machine learning
                                                         effective technologies are implemented in chain
technology that helps to forecast demand for
                                                         stores.
consumer goods up to 3-5% more accurately and
expects to increase revenue up to RUB 4bn.               MVideo-Eldorado Group opened a competency
                                                         center specialised in data science and expects to
                                                         increase revenue up to RUB 5bn.
Sources: Retailers reports, mass media, PwC analysis
                                                                                                                 13
Key contact
            Martijn Peeters
            Partner
            Retail & Consumer Leader
            martijn.peeters@pwc.com
            +7 (495) 967 61 44

14
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