SV Training Services Recovery Training Course Prospectus 2019/2020

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SV Training Services
Recovery Training
Course Prospectus
2019/2020

Page 1 of 27

INDEX - Overview
Institute of Vehicle Recovery Courses/Additional Courses ..... 3

    VR1 Health and Safety, including Manual Handling .................. 4

    VR2 Customer Service ............................................................. 5

    VR3 Roadside Safety ................................................................ 6

    VR4 Ancillary Equipment (Light Vehicle Recovery) ................... 7

    VR5 Spectacle Frames (Light Vehicle Recovery) ..................... 8

    VR6 Transporters (Light Vehicle Recovery) ............................. 9

    VR8-11 Motorcycle Recovery ................................................ 10-11

    VR12 Tow Pole (Heavy Vehicle Recovery) .............................. 12

    VR13 Underlift Units (Heavy Vehicle Recovery) ....................... 13

    VR15 Low Loader (Heavy Vehicle Recovery)........................... 14

    VR16 Advanced Winching (Heavy Vehicle Recovery ............... 15

    VR17 Lorry Loaders ................................................................. 16

    VR18 Air Cushions (Heavy Vehicle Recovery) ......................... 17

    VR19 Preservation of Evidence ................................................ 18

     VR21 Recovery Incident Manager……………………………….19

     VR23 Bus and Coach Recovery…………………………………20

     VR24 Audit Procedures for the Inspection of
          Recovery Vehicles …………………………………………21

    VR27 EV & Hybrid Awareness ................................................. 22

Driver CPC Periodic Training ..................................................... 23

4x4 Off Road Driver Training ...................................................... 24

Course Fees ................................................................................. 25

                                            Page 2 of 27

OVERVIEW
The SV Training Services can offer numerous courses to the recovery
and off-road industry.

Being a retired employee of ‘The Automobile Association’ (AA) for just
under 46 years, with hands on experience during this period, I can offer
totally independent training courses to the recovery industry and those
using 4x4 vehicles. All our instructors hold training qualifications that
allow them to complete training for the Institute of Vehicle Recovery
(IVR) externally.

The recovery industry is quickly moving to a more regulated approach
for recovery technicians working on vehicles at the roadside. Our aim is
to improve safety and skill levels within the recovery industry; the
Highways Agency has appointed ‘The Institute of Vehicle Recovery’
(IVR UK Ltd) to administer all training modules under the National
Highways Sector Scheme (NHSS). Remember, there are three core
modules, VR1-3, which are the minimum standard which delegates
must achieve before they can gain any certification. The SV Training
Services is a training provider for the IVR. Some of the courses which I
can deliver, a proportion of the hours can be accredited to the ‘Driver’s
CPC’, e.g. VR1-3 will attract 14 hours and a VR6 will attract 7 hours,
hence a saving in potential wages and down time.

Any member of your staff who has attended any IVR course and
passed, remember that it only lasts for five years, so why not include
part of the renewal process with the ‘Driver’s CPC’ at the same time.

To achieve certification by the IVR for recovery courses, or RoSPA/
Lantra for off road courses, all delegates must attend training courses
delivered by registered and qualified trainers.

The AA is well respected within the motor industry and our training
reflects the high standard and professionalism for which we are known
and meets all of the required standards, as mentioned above. We were
one of the first within the industry to be approved by ‘JAUPT’ as a
training centre and course provider.

                                Page 3 of 27

The courses offered by SV Training Services are set out below:

Institute of Vehicle Recovery Courses
VR1 Health and Safety, including Manual Handling

VR2 Customer Service

VR3 Roadside Safety

VR4 Ancillary Equipment (Light Vehicle Recovery)

VR5 Spectacle Frame (Light Vehicle Recovery)

VR6 Transporters (Light Vehicle Recovery)

VR8 - 11 Motorcycle Recovery

VR12 Tow Pole (Heavy Vehicle Recovery)

VR13 Underlift Units (Heavy Vehicle Recovery)

VR15 Low Loader (Heavy Vehicle Recovery)

VR16 Advanced Winching (Heavy Vehicle Recovery)

VR17 Lorry Loaders

VR18 Air Cushion (Heavy Vehicle Recovery)

VR19 Preservation of Evidence

VR21 Recovery Incident Manager

VR23 Bus and Coach Recovery

VR24 Audit Procedures for the Inspection of Recovery Vehicles

VR27 EV & Hybrid Awareness

Additional courses

 4x4 Professional Off Road Driver Training

                                Page 4 of 27

VR1: Health and Safety including Manual
Handling
This module covers all aspects of Health and Safety in relationship to
breakdown and recovery technicians. All technicians must have an
understanding of the latest Health and Safety, along with associated
legislation and accident prevention.

Content:
   Health and Safety legislation and the requirement for training
   Personal protective equipment - PPE
   Accident prevention in the work place
   Fire prevention
   Housekeeping procedures in the work place
   Equipment, storage and cleaning solutions
   Company resources
   Hazards and risks relating to equipment
     a) the workplace
     b) recovery equipment

Method:
   Classroom
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

   All issued PPE

                                Page 5 of 27

VR2: Customer Service
This module covers all aspects of providing a service to the customer. It
is also about working with people effectively to achieve a goal.

Content:
   How to build and maintain effective working relationships
   Different forms of communication
   Customers and their needs
   Creating a positive impression
   Identifying a potential dissatisfied customer

Method:
   Classroom
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

                                Page 6 of 27

VR3: Roadside Safety
This module deals with working at the roadside for breakdown and
recovery technicians. It covers the correct procedures for approaching
breakdowns if intending to repair or to carry out direct recoveries; being
able to carry out a dynamic risk assessment prior to repairing or
recovering casualty vehicles.

Content:
   Individual roles and responsibilities with regard to safety at the
     roadside
   How to approach the breakdown scene
   Dynamic risk assessment prior to repairing or recovering casualty
     vehicles
   Casualty vehicle occupants in relation to passenger management
     and welfare
   Safety checks prior to leaving the breakdown/recovery scene

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following:

   All issued PPE

                                Page 7 of 27

VR4: Ancillary Equipment (Light Vehicle
Recovery)
This module deals with all the ancillary equipment needed to recover
light vehicles. The breakdown and recovery technician must be aware of
the Health and Safety requirements for the use of all ancillary
equipment; including the techniques and terminology used when using
this equipment.

Content:
   Health and Safety in respect to light vehicle recovery
   Terminology used – flat tow, A-frame, suspended tow and trailers
   Operating procedures and customer safety
   Correct use of equipment and methods of towing
   Legislation requirements for towing

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Question paper

Delegates must bring the following:

All issued PPE
Ancillary equipment specific to them

                              Page 8 of 27

VR5: Spectacle Frame (Light Vehicle Recovery)
This module deals with the basic skills and knowledge required to
operate a recovery vehicle fitted with a spectacle frame safely.

Content:
   Health and Safety (statutory regulations)
   Winching theory
   Power take off (PTO)/Hydraulic systems
   Vehicle familiarisation
   Pre-use checks
   Operation of the spectacle frame
   Operation of the winch
   Winch ropes/cables
   Loading casualty vehicles onto the spectacle frame
   Unloading casualty vehicles from the spectacle frame
   Different strapping methods to restraining the casualty vehicle
   Stability of the equipment

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle and associated equipment fitted with a
spectacle frame

                               Page 9 of 27

VR6: Light Vehicle Recovery Transporters
This module covers the basic skills and knowledge required to operate a
recovery transporter safely.

Content:
   Health and Safety (statutory regulations)
   Winching theory
   Power take off (PTO)/Hydraulic systems
   Vehicle familiarisation
   Pre-use checks
   Operation of the transporter bed
   Operation of the winch
   Winch ropes/cables
   Loading casualty vehicles onto the transporter bed
   Unloading casualty vehicles from the transporter bed
   Different strapping methods to restrain the casualty vehicle
   Stability of the equipment

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle and associated equipment fitted with a
transporter bed

                              Page 10 of 27

VR8 - VR11: Motorcycle Recovery
VR8: Handling Motorcycles
This module covers the handling of motorcycles in a safe manner
without causing damage.

Content:
   Identify the Health and Safety requirements applicable to handling
     motorcycles
   Identify the handling requirements for motorcycles

VR9: Ancillary Equipment
This module covers the use of ancillary recovery equipment whilst
recovering motorcycles.

Content:
   Identify the Health and Safety requirements applicable to the use
     of ancillary equipment
   Describe the types of equipment used to recover motorcycles
   Describe the operating procedures for recovering motorcycles on
     a purpose built trailer
   Describe the operating procedures for recovering motorcycles in
     purpose built vehicles
   Describe the operating procedures for recovering motorcycles
     using wheel cradles

VR10: Spectacle Frames
This module covers using ‘spec lift’ recovery vehicles to recover
motorcycles.

Content:
   Identify Health and Safety requirements applicable to the use of
     spectacle frames
   Describe ‘spec lift’ recovery vehicles applicable to motorcycle
     recovery
   Describe the operating procedures for recovering motorcycles
     using a ‘spec lift’

                                                           Continued…..

                               Page 11 of 27

VR8 - VR11: Motorcycle Recovery cont’d.....
VR11: Transporters
This module covers the use of transporters to recover motorcycles.

Content:
   Identify the Health and Safety requirements applicable to the use
     of transporters
   Describe transporters applicable to motorcycle recovery
   Describe the operating procedures for recovering motorcycles
     using a transporter

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle and associated equipment fitted with a
transporter bed

                              Page 12 of 27

VR12: Tow Pole (Heavy Vehicle Recovery)
This module is about using a tow pole when recovering heavy
recoveries.

Content:
   Health and safety requirements applicable to the use of tow poles
   Different types of tow poles used for flat tow
   Operating procedures when towing using a tow pole

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and associated
equipment for the use of the tow pole

                              Page 13 of 27

VR13: Underlift Units (Heavy Vehicle Recovery)
This module is about using Underlift Recovery Units when carrying out
routine removal procedures on commercial vehicles between 3500kg
and 44000kg GVM. This module also covers the safety requirements
associated with the use of the Underlift Recovery Units.

Content:
   Health and safety requirements applicable to the use of Heavy
     Vehicle Underlift Recovery Units
   Underlift Recovery Unit variations
   Performance features of Underlift Recovery Units
   Equipment checks associated with Underlift Recovery Units
   Vehicle checks
   Purpose and function of booms, crossheads and fittings
   The loading procedure of a Heavy Recovery Unit
   Towing procedures and potential hazards
   Unloading the casualty vehicle

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and associated
equipment for the use of Underlift Units (Heavy Vehicle Recovery)

                              Page 14 of 27

VR15: Low Loader (Heavy Vehicle Recovery)
This module is about using Heavy Transporters and Low Loader
Trailers to carry out routine removal procedures for LGV vehicles in
excess of 3500kg. The module also covers all safety aspects relating to
this type of equipment.

Content:
   Health and safety requirements applicable to the use of Heavy
     Vehicle Underlift Recovery Units
   Types of Heavy Transporter and Recovery Low Loader
   Performance features of Heavy Transporter and Recovery Low
     Loader Trailers
   Equipment checks associated with Heavy Transporter and
     Recovery Low Loader Trailers
   Vehicle checks
   Calculating the winch power required using the three resistances
   Loading procedures for fixed bed Heavy Transporter and
     Recovery Low Loader Trailers
   Loading procedures for heavy Slidebed transporters and sliding
     axle low loader trailers
   Transporting procedures and potential hazards
   Unloading procedures

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and associated

                               Page 15 of 27

VR16: Advanced Winching (Heavy Vehicle
Recovery)
This module is about recovering heavy commercial vehicles of 7500kg
GVM and above from situations where a winch is required to place the
casualty in a position from where it can be recovered. It also covers the
safety requirements of using a winch.

This module involves using winches with a maximum capacity in
excess of 8000lbs.

Content:
   Health and safety requirements applicable to the use of Heavy
     Vehicle Underlift Recovery Units
   Types of winch used in Heavy Vehicle Recovery
   Winch theory/power
   Winch ropes in Heavy Vehicle Recovery
   Ancillary equipment used when winching
   Winching resistances and calculations
   Increasing line pull/changing line direction
   Effects of casualty position or attitude on winching operation
   Righting an overturned vehicle
   Hand signals used to direct a winch operator

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and associated
equipment

                                Page 16 of 27

VR17: Lorry Loaders
This module covers the recovery of vehicles from road traffic collisions,
parking or other situations using a lorry loader crane.

Content:
   Health and safety applicable to lorry loaders
   Components and controls of a lorry loader crane
   Lorry loader ratings
   Safety precautions associated with lorry loader operators
   Ancillary equipment used on lorry loaders for vehicle recovery
   Pre-operational checks required on a lorry loader
   Positioning techniques for lorry loaders at the recovery scene
   Types and use of webbing straps, slings, chains and wire rope
     slings
   Slinging techniques used for vehicle recovery on lorry loader
     cranes
   Hand signals used in directing lorry loader operators

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle and associated equipment fitted with a
transporter bed

                                Page 17 of 27

VR18: Air Cushions (Heavy Vehicle Recovery)
This module covers the use of air cushions in vehicle recovery
solutions. Operators must have achieved VR16 prior to undertaking this
module.

Content:
   Identify different types, sizes and pressures of air cushions and
     their use in recovery solutions. Detail typical air supplies, valve
     blocks and connection devices
   Detail the care and maintenance procedures for air cushions
   Identify the potential risks and safety procedures when using air
     cushions
   Calculate the effort required when using air cushions
   Detail the correct placement of starter mats and air cushions
   Describe the correct method of controlling an air cushion recovery
     using winches
   Demonstrate a recovery set up for an overturned vehicle

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and
associated equipment

                               Page 18 of 27

VR19: Preservation of Evidence
This module is about identifying the types of evidence that the police
may require following a vehicle recovery, along with recovery and
storage techniques that can be used to ensure the integrity and
continuity of any potential evidence.

Content:
   Criminal and Civil justice systems
   Identify the organisations that provide the links between the crime
     and the court case
   Define different types of forensic evidence that may be required
     by the police
   Explain the term ‘Cross contamination’
   Identify potential sources of evidence
   Explain the term ‘DNA’
   Identify sources of DNA
   Define types of potential biological hazards specific to vehicle
     recovery
   Explain how to avoid contaminating a crime scene
   Identify ways of preserving evidence
   Define the term ‘Continuity of Evidence’ in relation to vehicle
     recovery
   Explain the importance of good communication
   Define ‘Police Expectations’ in relation to crime related vehicle
     recovery
   Explain the term ‘Mechanical Preservation’
   List the types of mechanical component that may require
     evidence preservation

Method:
   Classroom study
   Practical demonstration with the assistance of the police
   Practical exercises with the assistance of the police

Validation:
    Multi-choice question paper

                                Page 19 of 27

VR21: Recovery Incident Manager

This module is aimed at identifying and developing key personal to
manage the operations at a major recovery incident. Candidates
attending this course must have a vast knowledge of the recovery
industry, be able to assess, plan, lead as well as coordinate the
recovery work at an incident

Content:
   To understand definitions of a ‘Major Incident’ and a ‘Major
     Incident Manager’
   Identification of the roles and responsibilities of the attending
     Emergency Services
   To understand Risk Assessments and record logging at a Major
     Incident
   To have effective communication with Emergency Services
   To be able to take accurate information, report writing for given
     customers
   To understand the Incident Managers duties, responsibilities and
     limits of authority

Method:
   Classroom study
   Practical demonstration
   Practical role playing

Validation:
    Practical validation
    Multi-choice question paper
    Continuous assessment throughout the course by the instructor

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and
associated equipment

                               Page 20 of 27

VR23: Bus and Coach Recovery

This module is about the recovery of buses and coaches. It also covers
the correct procedures for attaching a recovery vehicle to avoid
damage.

Content:
   To understand how to identify the Health and Safety requirements
     when recovering these vehicles
   To understand the dangers of air suspension and the hazards
     presented
   To understand the chassis construction of these vehicles
   To understand the correct loading techniques when using an
     underlift
   To understand the correct loading techniques when using a low
     loader

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicle, casualty vehicle and
associated equipment

                               Page 21 of 27

VR24: Audit Procedures for the Inspection of
Recovery Vehicles, Recovery Equipment and
Ancillary Equipment.
This module is about learning the skills required to thoroughly inspect a
Recovery Vehicle and its associated equipment in order to ensure it is
compliant with current legislation and contractual requirements.

    Identify the Health and Safety legislation and requirements
     relating to Vehicle Inspections
    List the documentation required to the identity of Recovery
     Vehicles, inspections, testing and capacity
    Identify Recovery Vehicle dimensions and weights, that directly
     affect their performance and capacity
    Describe the correct procedures when carrying out an inspection
    Outline the inspection requirements for vehicle winches and
     winch ropes
    Outline the inspection requirements for Underlifts (Light/Heavy
     Recovery)
    Outline the inspection requirements for Transporters (Light/Heavy
     Recovery)
    Outline the inspection requirements for Lorry Loaders and
     damage free frames
    Outline the inspection requirements for Twin Boom Recovery
     Units (Heavy Recovery)
    Outline the inspection requirements for Ancillary Recovery
     Equipment

Method:
   Classroom study
   Practical demonstration
   Practical exercises

Validation:
    Practical validation
    Multi-choice question paper
    Written report to be returned within two weeks

Delegates must bring the following to the course:

All issued PPE
The appropriate vehicles and associated equipment

                                Page 22 of 27

VR27: EV and Hybrid Awareness
This module is about understanding the safety issues when dealing with
High Voltage Vehicles in Roadside Assistance and Recovery situations.
This course is not an in-depth knowledge of Health and Safety
legislation, or workshop repairs.

Content:
   To understand the history of Electric and Hybrid vehicles
   To understand the principles of Electric vehicle operation
   To understand the principles of Extended Range Electric Vehicle
     operation
   To understand the principles of Hybrid Vehicle operation
   To understand how to identify Electric and Hybrid vehicles
   To understand the potential hazards with Electric and Hybrid
     vehicles
   To understand the potential hazards when Electric and Hybrid
     vehicles are damaged by fire or impact
   To understand how to secure the safety of yourself and others at
     the scene of a disabled or damaged Electric or Hybrid vehicle

Method:
   Classroom study
   Practical exercises, identifying components

Validation:
    Multi-choice question paper

Delegates must bring the following to the course:

All issued PPE

                              Page 23 of 27

Driver CPC Periodic Training
 It has been developed as a requirement of the EU Directive 2003/59,
 which is designed to improve the knowledge and skills of professional
 LGV drivers throughout their working life.

 The IVR currently offer the following as Driver CPC courses:

   DCPC       Name of the                       Link to IVR      Accredited
course number Course                            Module number    hours
CRS 1280/540  Health, Safety and                VR01             7
              Customer Service                  VR02
CRS 1117/540  Dealing with                      VR03             7
              Emergency Situations
CRS 1116/540  Loading a vehicle with            VR04, 05, 06, 13, 7
              due regard to safety              15, 17
CRS 9036/540  Advanced winching                 VR 07, 16         7
              techniques

                                Page 24 of 27

4x4 Professional Off-Road Driver Training
To make all drivers of this type of vehicle fully aware of its limitations,
with safety paramount always.

Content:
   Introduction to 4x4 systems and basic theory of off road driving
   Safe loading and weight distribution of a vehicle, including vehicle
     stability whilst driving
   Introduction to Risk Management techniques when driving off
     road (theme continued throughout the course)
   Vehicle familiarisation along with health and safety (including
     demonstration of transmission wind up)
   Basic maintenance needs and operation
   Vehicle first aid procedures – engines, transmissions and moving
     parts
   Correct procedures for jacking when changing a wheel
   Winching theory and practical’s (optional)
   Kinetic rope practical’s (optional)

Method:
   Classroom
   Practical demonstrations
   Practical’s

Validation:
    Coaching and assessment throughout the course

Valid:
3 years

Note: Additional items and time can be added to this course depending
on individual requirements.

Example: sand, shingle and trailer coupling/uncoupling with reversing.

                                  Page 25 of 27

Course Fees
SV Training Services, charge Instructor day rate and a special
reduced rate for AA Garage Agents by attending your premises.
For a quotation please contact the details below

The Institute of Vehicle Recovery
Core modules: maximum of 8 delegates/course.
All other VR modules: maximum of 4 delegates/course.

Note: The Core Modules can be taken separately or combined into a
two-day course. All the other VR modules are a 2 or 3-day course,
depending on experience, for further guidance refer to PAS 43 2018

Instructor course (5 days): ask for a quote.
Course fee: ask for a quote

 For that initial talk or to book courses please contact: Stephen
Vipond on 07917 595714 or e-mail: info@svtrainingservices.co.uk

                              Page 26 of 27

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