2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com

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2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM
Kärcher North America

PROFESSIONAL | TRAINING
2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM | SALES TRAINING

 CORPORATE
 BASED TRAINING
 CLASSES
 Self-confidence, good preparation, and clear
 goals. These are the prerequisites for success, for
 achieving goals. It is difficult to achieve goals alone,
 so partnership is the key to success. This makes
 Kärcher North America and our training program a
 reliable partner and resource for everyone wanting
 to be at the top of their industry. You manage your
 business. We provide the support.

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2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
Registration Fee
Registration fee is $200 per session.
Kärcher North America will cover hotel and most
meals during the session. We will make hotel
reservations and send a confirmation via email.
Travel Expenses For All Training
Attendees are responsible for own airfare
Registration
The registration deadline is 4 weeks (28 days)
prior to the training class. You will receive a
confirmation of your participation 4 weeks prior
to training.
Please do not book airfare until you receive this
confirmation. We reserve the right to cancel any
training up to 4 weeks prior to training.

   REGISTER

 To register, see page 29

Cancellation Policy
Within 14 days of the training the cancellation
fee is 50% of the registration fee.

Participants
Kärcher employees and distributor partners can
participate in product training classes.

Training Hours
8am to 5pm each full training day.
Some trainings include half training days
(see course descriptions for details).
2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM | SALES TRAINING

 SALES
 TRAINING

  The selling process is complex.
  Kärcher Academy can help your
  team develop the right skills and
  adopt more effective sales behaviors.
  Ultimately, helping your sales force
  meets its goals.

  The floor care sales classes are built
  around the theme of our trademarked
  “PDIR+ Process” which focuses on
  helping customers understand how
  soil flows into their facility. Through
  an understanding of each step of the
  maintenance process (Preventative,
  Daily, Interim and Restorative
  Maintenance), the salesperson can
  help guide the customer to the best
  solution for them.

  The pressure washer sales training
  focuses on developing strong
  sales skills, presenting solutions,
  understanding the products and the
  range of equipment available.

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2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM | SALES TRAINING

  SOLUTION
  SELLING
  Denver, Colorado

  Course objectives
  The solution selling course is designed for the Jan San professional who
  wants to grow their equipment business. This class is not focused on
  features, advantages, and benefits but rather on customers and how the
  equipment solves problems for them.

  The class starts with a brief overview of our trademarked PDIR+ cleaning
  process and then focuses students on the needs of the customer. At
  the beginning of class students are placed into teams that select a
  customer group that they want to focus on during class. They then spend
  time brainstorming what the customer they have chosen are trying to
  accomplish, avoid, and clean.

  As they see equipment during class they are continually looking for
  solutions that help the customer accomplish their goals, avoid their
  challenges, and clean their surfaces in a faster and safer manner. The
  entire goal of this class is to have the student see equipment as solutions
  to problems, and not just as products.

   1   Who Should Attend                      2   Duration                      3   Class Size   4   Requirements for participation

       Salespeople selling the full Kärcher       2.5 Days                          6 Minimum        None
       Floorcare Line                                                               12 Maximum

                  2019 Training Calendar

   February       4—6
   March          18 — 20
   April          8 — 10
   May            20 — 22
   July           22 — 24
   August         26 — 28
   October        21 — 23
   November       11 — 13

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2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
INDUSTRIAL SALES
TRAINING
Denver, Colorado
Blackwood, New Jersey

Course objectives
The industrial sales class is designed for the sales professional who wants
to understand the opportunities that exist in the industrial space and how
to sell large industrial equipment. This class will focus on large scrubbers
from the B80 through the B300, large sweepers from the KM105 through
the KM 150, and provide an overview of our pressure washer and
industrial vacuum solutions. This class will focus on understanding the
challenges that customers are dealing with and the solutions that these
pieces of equipment provide.

1   Who Should Attend                       2   Duration                       3   Class Size   4   Requirements for participation

    Salespeople selling the Kärcher             2.5 Days                           6 Minimum        None
    Industrial Line                                                                12 Maximum

                2019 Training Calendar

March           11 — 13                               Blackwood, New Jersey
September       23 — 25                               Denver, Colorado

                                                                                                                                     7
2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM | SALES TRAINING

  S33 SCRUBBER &
  S34 SWEEPER SALES
  Denver, Colorado

  Course objectives
  The S33 Scrubber & S34 Sweeper Class is an in-depth look at only
  sweepers and scrubbers. This class is ideal for the sales person who is
  new to selling floorcare equipment and wants to understand how the
  machines work, where there used, what options are available, and most
  importantly how to sell them. The range of equipment covered in this
  class runs from the BR 30/4 to the B250 in scrubbers and from the KM
  70/20 to the KM 105 on the sweeper range. This class is designed to
  provide ample hands-on time to run equipment and see it perform in a
  variety of circumstances.

   1   Who Should Attend                     2   Duration                   3   Class Size   4   Requirements for participation

       Salespeople from Kärcher Stores &         2.5 Days                       6 Minimum        None
       Centers, Landa Kärcher Group or                                          12 Maximum
       Kärcher Pressure Washer Dealers,
       Floorcare Sales People

                 2019 Training Calendar

   April          1–3
   June           10 – 12

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2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
S30 PRESSURE
WASHER SALES
Denver, Colorado

Course objectives
The S30 Pressure Washer Sales Class is ideal for any sales people who are
new to selling pressure washers. In this class will take a deep dive into how
pressure washers clean, the components of a pressure washer, common
applications for pressure washers, and accessories that help make pressure
washing more productive and effective. Of course, we will also spend time
talking about how to sell pressure washers and spot opportunities. This class
is designed with ample time for hands-on working with the equipment.

1   Who Should Attend                      2   Duration                    3    Class Size   4   Requirements for participation

    Salespeople who are new to                 1.5 Days                         6 Minimum        None
    selling pressure washers                                                    12 Maximum
    (with access to Kärcher and
    Landa Kärcher Group brands)

                2019 Training Calendar

 April          4—5

                                                                                                                                  9
2019 TRAINING PROGRAM - Kärcher North America - kaercher-media.com
2019 TRAINING PROGRAM | SALES TRAINING

  TARGET GROUP
  TRAINING CLASSES
  Denver, Colorado

  Course objectives
  The Target Group Training classes are a new concept for the Kärcher Academy
  designed to help our dealers find new opportunities for Kärcher products in
  their existing customer base. Each of these classes will take a deep dive into
  all the Kärcher solutions available for that specific target group.

  Each of these classes is a two day class with the first day being comprised
  of an overview of the target group as well as brainstorming around what
  customers in each target group are trying to accomplish, challenges that are
  faced in the target group, and surfaces they are likely to be cleaning.

  On the second day we will visit a customer site for a tour so that we can
  spot opportunities for the Kärcher product range. We will then return to the
  classroom and put together a plan of the Kärcher solutions we could offer
  based on what we saw. This in depth dive into a target group should prepare
  any sales person for success in selling to that market.

   1   Who Should Attend                       2   Duration                   3    Class Size   4   Requirements for participation

         Salespeople who currently sell            2 Days                          6 Minimum        None
       Kärcher and Landa Kärcher Group                                             12 Maximum
       products into the target groups
       listed below and want to grow
       their sales within their current
       customer base

                   2019 Training Calendar

   April           29 – 30                     Construction
   May             1—2                         Transportation
   September       16 – 17                     Automotive
   September       18 — 19                     Agriculture

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LANDA KÄRCHER GROUP & KÄRCHER
PRESSURE WASHER SALES TRAINING
Denver, Colorado

Course objectives
The Landa Kärcher Group & Kärcher Pressure Washer Sales class is ideal for
any sales person selling either the Landa Kärcher Group or Karcher German
pressure washer lines. In this class we will cover territory management and
sales techniques, Landa Kärcher Group pressure washers, Kärcher German
pressure washers, detergents, and the floorcare offering available to both
Landa Karcher Group dealers and Kärcher pressure washer dealers.

1   Who Should Attend                      2   Duration                      3   Class Size   4   Requirements for participation

    Salespeople selling Landa Kärcher          3.5 Days                          6 Minimum        None
    Group and Kärcher German                                                     12 Maximum
    pressure washers

               2019 Training Calendar

April           15 — 18
July            8 — 11

                                                                                                                                   11
2019 TRAINING PROGRAM | SALES TRAINING

  CHANGES TO
  TECHNICAL
  TRAINING

  At the Kärcher Academy we are looking forward to bringing a new and               In the Basic Module of the class we will be covering how to get the
  improved learning experience when you send your service technicians to our        equipment the class is covering inspected before delivery, commission
  classes. We recognize taking technicians out of the field costs you on multiple   it for use at the customer’s location, and train the customer on the basic
  fronts. Because of this we want to make sure they are effectively trained.        maintenance of the machine. I understand when you tell an experienced
                                                                                    technician to take a “Basic” class they will have a tendency to push back.
  One of the first changes you will notice as you look at our course offering       However, all of our Academy Trainers have been through Basic Modules
  for 2019 is we are creating classes that center around a type of product.         as participants in 2018 and all of them came back and said they learned
  The reason is these products share characteristics that allow us to build         things they did not know.
  upon and re-enforce knowledge previously learned in class. Furthermore,
  this will allow you to send technicians to courses specific to the knowledge      The Basic Module will cover the content listed above making sure the
  they need.                                                                        technician knows how the machine operates, what it does, some of the
                                                                                    basic features and benefits of the machines, and how to maintain it.
  Another change not so evident is we are going to change our class size so
  the technicians can have more individualized instruction and hands-on             The Advanced Module will also be part of the class and in this module we
  time working with the equipment in class (which also means less Power             will begin diving into the machines and how to repair them. The Advanced
  Point presentations). In 2019 we will hold a Service Class with a minimum         Module of the class will concentrate on teaching the components of the
  of 4 and maximum of 8 students. This rule will be enforced so please get          machines, how they work together, and how to do basic repairs.
  your technicians registered early for classes. We feel with the deep need
  for hands-on learning in class, this is the best approach.                        We will not be conducting any Expert Level classes in 2019 because of
                                                                                    the blue box between Advanced & Expert makes all the difference in the
  We are partnering with our colleagues in Germany to develop a structure           world: Self Experience. I firmly believe as learners we need time to work with
  to our classes that addresses the needs of the learners and the needs of          the knowledge we acquire and put it into practice before we move on. One
  both our businesses. In 2019 when a technician comes to class in Denver,          reason to come to classes in 2019 is that the Basic and Advanced modules
  Camas, or Blackwood, we will conduct both Basic and Advanced modules              will be prerequisites to attendance of an Expert Level class in the future.
  of training in class. They will all be part of one package, one class.
                                                                                    Much of this change to our Service Training Program may seem radical,
                                                                                    but our goal is truly about the learners and their ability to apply what they
                                                                                    learn under the pressure of real job performance. And that is truly the
                                                                                    impetus for all that we are doing.

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BASIC                                           ADVANCED
           READY TO                                                    READY TO
    DELIVER TO THE CUSTOMER                                             REPAIR

    Pre-delivery inspection      Positioning            Fault Diagnosis             Hydraulic Diagram

    Commissioning                FAB                    Repair                      Pneumatic Diagram

    Maintnance                   Technical data         Component Training          Special Tools

    Nomenclature                 Technology Basics      WIring Diagram

    Get familiar with unit:      Maintenance
     Application/Operation

                SELF                                                   EXPERT
             EXPERIENCE                                           READY TO
                                                              BECOME AN EXPERT

    Convert knowledge into practice                      Root Cause Analysis         Know Issues

                                                          Experience Exchange         Service Bulletins

                                                          Complexity Made Simple
2019 TRAINING PROGRAM | SERVICE TRAINING

  LANDA KÄRCHER GROUP PRESSURE
  WASHER SERVICE CLASS
  Camas, Washington

  Course objectives
  The Landa Kärcher Group Pressure Washer Service Class will cover
  the following topics:

             Pre-delivery inspection of equipment
             Installing equipment with the customer
             Basic maintenance of the equipment
             Components of the equipment
             Basic troubleshooting
             Pump troubleshooting and repair
             Burner troubleshooting and repair

  Technicians who attend this class will be ready to install new pressure washers,
  train customers on basic maintenance procedures, and repair equipment.

   1   Who Should Attend                     2    Duration                   3   Class Size   4   Requirements for participation

       Service technicians for Landa              3.5 Days                       4 Minimum        None
       Kärcher Group dealers                                                     8 Maximum

                  2019 Training Calendar

   February        5—8
   July            9 — 12

  14
HOTSY PRESSURE WASHER
SERVICE CLASS
Camas, Washington

Course objectives
The Hotsy Pressure Washer Service Class will cover the following topics:

           Pre-delivery inspection of equipment
           Installing equipment with the customer
           Basic maintenance of the equipment
           Components of the equipment
           Basic troubleshooting
           Pump troubleshooting and repair
           Burner troubleshooting and repair

Technicians who attend this class will be ready to install new pressure washers,
train customers on basic maintenance procedures, and repair equipment.

1   Who Should Attend                      2    Duration                   3   Class Size   4   Requirements for participation

    Service technicians for                     3.5 Days                       4 Minimum        None
    Hotsy dealers                                                              8 Maximum

                2019 Training Calendar

 February       26 — 1
 July           16 — 19

                                                                                                                                 15
2019 TRAINING PROGRAM | SERVICE TRAINING

  KÄRCHER PRESSURE
  WASHER SERVICE CLASS
  Camas, Washington

  Course objectives
  The Kärcher Pressure Washer Service Class will cover the following topics on the
  German line of Kärcher Pressure Washers:

              Pre-delivery inspection of equipment
              Installing equipment with the customer
              Basic maintenance of the equipment
              Components of the equipment
              Basic troubleshooting
              Pump troubleshooting and repair
              Burner troubleshooting and repair

  Technicians who attend this class will be ready to install new pressure washers,
  train customers on basic maintenance procedures, and repair equipment.

   1   Who Should Attend                      2    Duration                  3   Class Size   4   Requirements for participation

       Service technicians for the German          3.5 Days                      4 Minimum        None
       line of Kärcher Pressure Washers                                          8 Maximum

                   2019 Training Calendar

   April           30 — 3

  16
T321 BASIC & T322 ADVANCED CRANKSHAFT
PRESSURE WASHER SERVICE CLASS
Camas, Washington

Course objectives
The T321 Basic Crankshaft Pressure Washer Class will cover the
following topics:

           Pre-delivery inspection of equipment
           Installing equipment with the customer
           Basic maintenance of the equipment

The T322 Advanced Crankshaft Pressure Washer Class will cover the
following topics:

           Components of the equipment
           Basic troubleshooting
           Pump troubleshooting and repair
           Burner troubleshooting and repair

Technicians who attend this class will be ready to install new pressure washers,
train customers on basic maintenance procedures, and repair equipment.

1   Who Should Attend                      2    Duration                   3   Class Size   4   Requirements for participation

    Service technicians who work                3.5 Days                       4 Minimum        None
    on crankshaft pressure washers,                                            8 Maximum
    particularly technicians who work
    for Floorcare Dealers

                2019 Training Calendar

April           16 — 19
October         29 — 1

                                                                                                                                 17
2019 TRAINING PROGRAM | SERVICE TRAINING

  T100 – T130 BATTERIES
  & ELECTRICAL
  Denver, Colorado
  Blackwood, New Jersey

  Course objectives
  The T100 – T130 Batteries & Electrical Class is actually 4 separate modules on
  batteries & electrical that will be taught as one class. The goal of this class is
  to teach the basics in an in-depth manner on these key workings of virtually
  all of the equipment that technicians repair. In this 3 ½ day class technicians
  will learn the basics of different types of batteries and how they differ, how
  to read electrical diagrams, how to use different meters in electrical testing,
  and how the different components of electrical systems work.

  This class is designed to be a hands-on experience with technicians working
  on and working with the components and creating electrical systems.
  Technicians who attend this class will be well prepared to troubleshoot
  electrical systems in the field!

   1   Who Should Attend                       2   Duration                       3    Class Size   4   Requirements for participation

       Service technicians who want                3.5 Days                            4 Minimum        None
       training on electrical systems                                                  8 Maximum

                  2019 Training Calendar

   February       12 — 15                                 Denver, Colorado
   July           23 — 26                                 Blackwood, New Jersey

  18
T140 – T170 ENGINES
& HYDRAULICS
Denver, Colorado

Course objectives
The T140 – T170 Engines & Hydraulics Class is actually 4 separate modules
on engines & hydraulics that will be taught as one class. The goal of this
class is to teach the basics in an in-depth manner on these key workings
of many pieces of equipment, especially in the industrial and sweeper
lines. In this 3 ½ day class technicians will learn the basics of engine
maintenance, how to read hydraulic diagrams, components of a hydraulic
system, how hydraulic systems work, and how to troubleshoot them.

This class is designed to be a hands-on experience with technicians
working with engines and hydraulic systems. Technicians who attend this
class will be well prepared to troubleshoot engines and hydraulic systems
in the field!

1   Who Should Attend                        2   Duration                    3   Class Size   4   Requirements for participation

    Service technicians who want                 3.5 Days                        4 Minimum        None
    training on hydraulic systems                                                8 Maximum

                2019 Training Calendar

 October        15 — 18

                                                                                                                                   19
2019 TRAINING PROGRAM | SERVICE TRAINING

  T501 BASIC & T502 ADVANCED BR/BD
  WALK-BEHIND SCRUBBER SERVICE
  Denver, Colorado
  Blackwood, New Jersey

  Course objectives
  The T501 Basic BR/BD Walk-Behind Scrubber Service class prepares a service
  technician to perform a pre-delivery inspection on a walk-behind scrubber, install
  the unit, and train the customer on basic maintenance procedures. This will help
  start the customer experience off on a good note with their equipment.

  The T502 Advanced BR/BD Walk-Behind Scrubber Service class delves into
  identifying the major components of the scrubber, what they do, and how to
  troubleshoot them. Technicians attending this class will be able install and repair
  Kärcher walk-behind scrubbers.

  The class covers the following units:

              BR 30/4
              BD 30/4
              BR 40/10
              BR 35/12
              BD 38/12
              BR 45/22
              BD 43/25
              BD 50/50
              B 40
              B 60
              B 80

   1   Who Should Attend                      2   Duration                      3   Class Size   4   Requirements for participation

       Service technicians who repair             3.5 Days                          4 Minimum        None
       walk-behind scrubbers                                                        8 Maximum

                  2019 Training Calendar

   April          16 — 19                               Blackwood, New Jersey
   August         6—9                                   Denver, Colorado

  20
T511 BASIC & T512 ADVANCED BR/BD
RIDE-ON SCRUBBER SERVICE
Denver, Colorado

Course objectives
The T511 Basic BR/BD Ride-On Scrubber Service class prepares a service
technician to perform a pre-delivery inspection on a ride-on scrubber, install
the unit, and train the customer on basic maintenance procedures. This will
help start the customer experience off on a good note with their equipment.

The T502 Advanced BR/BD Ride-On Scrubber Service class delves into
identifying the major components of the scrubber, what they do, and how to
troubleshoot them. Technicians attending this class will be able install and
repair Kärcher Ride-On scrubbers.

The class covers the following units:

          BD 50/70
          B 90
          B 150
          B 250

1   Who Should Attend                       2   Duration                       3   Class Size   4   Requirements for participation

    Service technicians who repair              3.5 Days                           4 Minimum        None
    ride-on scrubbers                                                              8 Maximum

                2019 Training Calendar

July              30 — 2
November          5—8

                                                                                                                                     21
2019 TRAINING PROGRAM | SERVICE TRAINING

  T601 BASIC & T602 ADVANCED KM
  C/W/R SWEEPER SERVICE
  Denver, Colorado

  Course objectives
  The T601 Basic Sweeper Service Class prepares a service technician to perform a
  pre-delivery inspection on any compact, walk-behind, or rider sweeper, install the
  unit, and train the customer on basic maintenance procedures.

  The T602 Advanced Sweeper Service Class trains technicians to identifying
  the major components of the sweeper, what they do, and how to troubleshoot
  them. Technicians attending this class will be able install and repair any Kärcher
  compact, walk-behind, or rider sweeper.

  The class covers the following units:

             KM 70/20
             KM 70/30
             KM 75/40
             KM 85/50
             KM 90/60
             KM 105/110

  1    Who Should Attend                      2   Duration                    3   Class Size   4   Requirements for participation

       Service technicians who                    3.5 Days                        4 Minimum        None
       repair sweepers                                                            8 Maximum

                  2019 Training Calendar

   June           25 — 28

  22
INDUSTRIAL SWEEPER
SERVICE CLASS
Englewood, Colorado

Course objectives
The Industrial Sweeper Class prepares a service technician to perform a pre-
delivery inspection on any industrial sweeper, install the unit, and train the
customer on basic maintenance procedures.

The Industrial Sweeper Service Class also trains technicians to identify the
major components of the sweeper, what they do, and how to troubleshoot
them. Technicians attending this class will be able install and repair any
Kärcher industrial sweeper.

The class covers the following units:

           KM 105/110
           KM 125/130
           KM 130/250
           KM 150/500

1   Who Should Attend                        2   Duration                        3   Class Size   4   Requirements for participation

    Service technicians who repair               3.5 Days                            4 Minimum        None
    Industrial sweepers                                                              8 Maximum

                2019 Training Calendar

April           9 — 12
October         8 — 11

                                                                                                                                       23
2019 TRAINING PROGRAM | SERVICE TRAINING

  B300 SERVICE
  CLASS
  Englewood, Colorado

  Course objectives
  The B300 Service Class focuses solely on the B300 and prepares a service
  technician to perform a pre-delivery inspection on the B300, install the unit, and
  train the customer on basic maintenance procedures.

  The B300 Service Class will also train technicians to identifying the major
  components of the B300, what they do, and how to troubleshoot them.
  Technicians attending this class will be able install and repair the B300 Scrubber.

  The class covers the following units:

             B 300

   1   Who Should Attend                      2   Duration                      3   Class Size   4   Requirements for participation

       Service technicians who repair             3.5 Days                          4 Minimum        None
       the B 300                                                                    8 Maximum

                   2019 Training Calendar

   June            18 — 21
   August          20 — 23

  24
WINDSOR KÄRCHER GROUP CHARIOT
SERVICE CLASS
Denver, Colorado

Course objectives
The Chariot Service Class covers the entire family of Chariot machines and
prepares a service technician to perform a pre-delivery inspection on any
Chariot, install the unit, and train the customer on basic maintenance procedures.

Chariot Service Class trains technicians to identify the major components of the
Chariots, what they do, and how to troubleshoot them. Technicians attending this
class will be able install and repair any Windsor Kärcher Group Chariot.

The class covers the following units:

          Chariot 2 iScrub 20
          Chariot 2 iScrub 20 Deluxe
          Chariot 2 iScrub 20X
          Chariot 2 iScrub 20 Orb
          Chariot 2 iVac 24 ATV
          Chariot 2 iGloss 20
          Chariot 3 iScrub 26
          Chariot 3 iScrub 26 SP
          Chariot 3 CV 86/1
          Chariot 3 iExtract 26 DUO

1   Who Should Attend                        2   Duration                    3   Class Size   4   Requirements for participation

    Service technicians who                      3.5 Days                        4 Minimum        None
    repair current production                                                    8 Maximum
    Chariot Machines

                2019 Training Calendar

March           12 — 15
May             14 — 17

                                                                                                                                   25
2019 TRAINING PROGRAM | SERVICE TRAINING

  VACUUM & EXTRACTOR
  SERVICE
  Denver, Colorado

  Course objectives
  The Vacuum & Extractor Service Class prepares a service technician to perform
  a pre-delivery inspection on any Kärcher or Windsor Kärcher Group vacuum or
  extractor, install the unit, and train the customer on basic maintenance procedures.

  Technicians will also learn to identify the major components of these units, what
  they do, and how to troubleshoot them. Technicians attending this class will be able
  install and repair any Kärcher or Windsor Kärcher Group vacuum or extractor.

  The class covers the following units:

            Presto 3                                  CVU & Sensor S2 HEPA
            Puzzi 8/1                                 Sensor XP
            Puzzi 10/1                                CV 300 & CV 380
            BRC 30/15 C & Mini Pro                    Axcess
            Cadet 7                                   Versamatic
            Admiral 8                                 NuWave
            Armada BRC 40/22                          TrekVac 2 & 3
            Clipper DUO                               T 12/1
            BRC 46/38                                 BV 5/1 BP
            Clipper 12                                BV 11/1 & Vac Pac HEPA
            BRC 46/47 & Commodore 20                  ECO T11 CartVac
            Sensor S

   1   Who Should Attend                       2   Duration                     3     Class Size   4   Requirements for participation

       Service technicians who repair              3.5 Days                           4 Minimum        None
       Vacuums & Extractors                                                           8 Maximum

                  2019 Training Calendar

   May            7 — 10

  26
27
2019 TRAINING PROGRAM | REGISTRATION

 READY TO REGISTER
Classes
Registration is limited. Course dates
and curriculum are subject to change.
See individual course descriptions for
any prerequisites.

Online Registration
Register each attendee via our online form
for Kärcher Academy classes. A confirmation
email will be sent verifying registration
was received and further instructions for
attending class.                                                         1                                           2

Questions
Please contact us for more information.
 (800) 444-7654 ext 6024

 schools@karcherna.com
                                                                                                                     4

                                                                                          3                          5

                                              1
                                                  Go to www.kaercher.com/us/
                                                  Navigate to SERVICES

                                              2
                                                  Go to the Kärcher Academy link within the top menu bar:
                                                  Navigate to Professional > Kärcher Academy

                                              3
                                                  Choose between class links at the bottom of the page:
                                                  Service Training or Sales Training

                                              4
                                                  Click on the button at the bottom of the training page:
                                                  REGISTER FOR SERVICE (SALES) TRAINING

                                              5
                                                  Fill out the registration form with contact information for
                                                  the attendee, course selection, travel information, and if
                                                  special arrangements may be required.
                                                                                                                29
2019 TRAINING PROGRAM | CALENDAR

 2019 TRAINING CALENDAR

                                                                                                                                              September

                                                                                                                                                                      November

                                                                                                                                                                                 December
                                                            January

                                                                      February

                                                                                                                                                            October
                                                                                                                                   August
                                                                                   March

                                                                                             April

                                                                                                                 June

                                                                                                                           July
                                                                                                       May
    Sales Classes                               Location

    Solution Sellng                             Denver                4—6         4—6      8 — 10    20 — 22             22 — 24 26 — 28                  21 — 23 11 — 13

    Industrial Sales Class                      Denver                                                                                      23 — 25

    Industrial Sales Class                      Blackwood                        11 — 13

    S33 Scrubber & S34 Sweeper Sales            Denver                                      1—3                10 — 12

    S30 Pressure Washer Sales                   Denver                                      4—5

    Landa Kärcher Group Pressure Washer Sales   Denver                                     15 — 18                       8 — 11

    Target Group Sales - Construction           Denver                                     29 — 30

    Target Group Sales - Transport              Denver                                                1—2

    Target Group Sales - Automotive             Denver                                                                                      16 — 17

    Target Group Sales - Agriculture            Denver                                                                                      18 — 19

  30
September

                                                                                                                                                                      November

                                                                                                                                                                                 December
                                                          January

                                                                      February

                                                                                                                                                            October
                                                                                                                                     August
                                                                                   March

                                                                                             April

                                                                                                                 June

                                                                                                                           July
                                                                                                       May
Service Classes                               Location

Landa Kärcher Group Pressure Washer Service   Camas                  5—8                                                 9 — 12

Hotsy Pressure Washer Service                 Camas                 26 — 1                                               16 — 19

Kärcher Pressure Washer Service               Camas                                        30 — 3

T100 - T130 Batteries & Electrical            Denver                12 — 15

T100 - T130 Batteries & Electrical            Blackwood                                                                  23 — 26

T140 - T170 Engines & Hydraulics              Denver                                                                                                      15 — 18

T32X Crankshaft Pressure Washer Service       Camas                                        16 — 19                                                        29 — 1

T50X BR/BD Scrubbers Service                  Denver                                                                                6—9

T50X BR/BD Scrubbers Service                  Blackwood                                    16 — 19

T51X BR/BD Ride-On Service                    Denver                                                                     30 — 2                                       5—8

T60X KM C/W/R                                 Denver                                                           25 — 28

Industrial Sweeper Service                    Englewood                                    9 — 12                                                         8 — 11

B300 Service                                  Englewood                                                        18 — 21             20 — 23

Chariot Service                               Denver                             12 — 15             14 — 17

Vacuums & Extractors Service                  Denver                                                 7 — 10

                                                                                                                                                                                        31
Please contact us for more information:

                                          12/2018 · Rights to technical modifications reserved.
North America

4555 Airport Way
Denver, CO 80239
U.S.A.

Phone    800-456-6649
Fax		    303-738-2818

www.karcher.com/us
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