2019 Group presentation - Delta Dore
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A company-wide challenge
Climate change, depletion of natural resources,
etc. - controlling our energy consumption is a
core challenge of the 21st century.
In France, buildings represent
45% of energy costs. *
We have a role to play in that
respect.
* Source: Statista 20/06/2019 3Our vision
In a digital world that raises hope and concern
in equal measures, we develop
reliable, open and secure technological solutions to
support energy transition and greater personal
comfort, both at home and at work.
60%
of our revenue is allocated
to energy transition*
Including our “technical management” activity and energy efficiency services for tertiary 4
buildings, and heat management products for individual housingOur solutions
We are there to support you from your home to your workplace...
Individual Tertiary
& collective & industrial
housing buildings
Optimising comfort, making Controlling energy
daily tasks easier and saving consumption,
on energy costs by better making building
managing equipment
……… …… management easier and
enhancing comfort levels for
(heating, lighting, alarms, shutters, Hi-Fi systems,
occupants thanks to overall
etc.)
steering solutions that
integrate appropriate
services.
5The 4 cornerstones to our ambition
INNOVATION PERFORMANCE
Innovating to design the smart Enhancing agility, prioritising our
homes & smart buildings of projects and boosting profitability
tomorrow, thanks to innovation
focused on usage and Becoming to allow for investment.
openness. the European
leader
in smart homes
& smart buildings
CONQUEST TALENTS
Growing on an international whilst contributing Developing our employer brand
scale to become a European
leader in smart homes and
to the energy to attract new talents and
strengthen satisfaction in the
buildings. transition workplace.
6Company culture supported by our 4 SOFT values
SIMPLE
Our future is designed with simplicity
OPEN
Our future is amplified by openness
FOCUSED
Our future is energized by clear choices
TRUSTED
Our future is rooted in trust
7Our conviction: smart is the new power
The best way to make
homes and buildings
smarter, is to give
control back to those
who live in them
Technology must serve users.
This conviction is also conveyed internally thanks to an HR policy based on empowerment
20/06/2019 8Key figures
……… Independent company ……… 8% of turnover invested in R&D
Created in 1970 150 employees
Family shareholding (70%) 3rd patent applicant in Brittany
(INPI prize list in 2018)
……… 860 employees ………9 branches in Europe and Asia
100 employees abroad 40 partner countries
32% of turnover generated by export
……… €145 million in turnover in 2018 ……… French production
Group turnover in the space Certified industry of the future
of 10 years: +68% 2 production sites
International turnover in the space 4.5 million manufactured products/year
of 10 years: +242%
10Operations
France
7 sites, Europe:
Ardennes Austria, Belgium, Bulgaria, Croatia, Finland,
Greece, Lithuania, Luxembourg, Netherlands,
Brittany Portugal, Romania, Switzerland, Czech Republic.
Ile de France
Rhône-Alpes
Vendée
Lebanon.
Europe
Germany Guadeloupe, French Guiana, Ivory Coast, Egypt,
Spain Martinique. Mali, Tunisia.
Italy
Norway
Poland
UK
New
Asia Reunion Island, Madagascar,
Mayotte,
Caledonia
+ 242% in international
China
Philippines
Singapore turnover in the
space of 10 years
Products sold in + 40 countries
Subsidiaries
Partners
20/06/2019 11Our market presence
Smart HOME Smart BUILDING
4 million
private homes fitted with our
products. 10, 000
tertiary and industrial sites optimise
their energy consumption
68%
of new private homes in thanks to our systems.
France use Delta Dore
3,000
products. Service contracts to
secure building 12
performance.Our digital transformation
1970 2008 2015 2016 2018 2019
Product Smart building Smart home Voice Control system for
IOT tertiary buildings
manufacturer energy portal hub and app control and
platform
Services
Heating Online follow-up Launch Delta Dore Compatible with New-generation
lighting and control of of the smart home platform vocal assistants. D-one BMS web
alarms, your building’s used for providing our platform to control
etc. energy data controlling your partners with Service offer to buildings whilst
home via access to the private individuals integrating the BIM
smartphone or world of smart (JV with Crédit Mutuel Arkéa) and incorporating
tablet. homes data.
13Zoom on our
smart home
markets
20/06/2019 14The smart home market in Europe
Annual market growth
+32%
projections
including vocal assistants
Until 2022
High equipment potential
% of houses fitted with “smart home” equipment
€10.8 Turnover from
“smart home”
Scandinavia 30% billion
equipment
United Kingdom 20%
Germany 15% % of homes fitted
25 Homes fitted
with at least 1 9.4 with at least one
France & Belgium 10% connected
million “smart home” object
“smart home” %
Spain & Italy 6% object Source:
Statista 2018 estimate
20/06/2019 15
Full data: Statista 2018We are... SIMPLE
Smart Homes by Delta Dore
To dialogue with your house as
simply as possible.
a unique app
to control all your equipment
2 control modes
Either the “icons” of your equipment
or customised using photos of your
house
17Smart Homes by Delta Dore
Keep an eye
on your
consumption
Automatically Add our partners’
control your doors, equipment
shutters or gates
Protect your family Create scenarios to
and your property make your life easier
Customise the app
Set your heating for using pictures of
more comfort your home
Enjoy listening to or
watching your
music or films from
18
any deviceOur smart home applications
Installable without work needed
No subscription and free apps
Customisable with room visuals
Voice command
Secure & protect personal data
Scalable: guaranteed forward compatibility
TYDOM LIFEDOMUS
smart homes for all top of the range
• Control your lighting, heating, • Control your multimedia and connected
shutters, alarm, etc. objects
• Compatible with partner • multi-protocol – multi-brand
brands • Interface customisation with instant photos
and videos
20/06/2019 19A multi-purpose offer of connected objects for your home
Heating - Cooling Openings
Multimedia
Lights
Security Outdoors
20Our product advantages
Leader on the French thermostat market The most autonomous alarm
system
800,000 units sold per year
Tyxal +: 10-year battery
Leading brand requested in the field of life, long-range radio
“Smart thermostats”, ahead of Bosch and 5-year guarantee
and Netatmo, with a score of 7.91.
Source: Statistas – Capital magazine
The very best camera resolution The most economical roller shutter
Tycam: full HD image, day
and night Tymoov: driver of the
“brushless” technology,
50% less energy consumption.
20/06/2019 21Our product advantages
Accessible and versatile hub The smallest nano-modules
Tydom, a hub with an accessible price, Tyxia: its small size means it can be
used to control lots of different equipment easily built in. It is also more energy-
(heating, lighting, shutters, etc.) efficient.
A real technology hub!
Smart homes for all !
The first customisable app Tyxia switch: long battery life
and high level of flexibility
Tydom: using photos of
the inside of your home to
3-in-1 lighting switch
control your house with
that can be affixed or stuck on any
more ease.
backing (wall, piece of furniture, glass,
etc.), with a 10-year battery life.
20/06/2019 22Our customers
Industrial partners Retailers
Service providers Professional installers
Door, window, heating, air-conditioning, A network of distributors with over 3,000 points
sound, video manufacturers as well as banks, of sale in Europe. And a network of over 10,000
insurance companies, energy operators, etc. tradespeople in France to assist you in the
selection and installation of our solutions.
End consumers
23Interacting with our customers
Interactive pages Call centres #deltadorecommunity
To live the smart home A call number dedicated to private Ask your questions on the
experience. customers. www.deltadore.co.uk chatroom
A call number dedicated to and stay tuned on social media
Bordeaux - Rennes - professionals.
Düsseldorf - Barcelona
24Our assets Including x that are compatible
Simplicity Openness
Remote control offer (wireless/no work required) Large ecosystem
A single app for all uses 120 partners
Offer designed to make user experience IoT platform
simpler (UX)
Eco-friendly Quality
Environmental friendliness Made in France
10-year backward compatibility 5-year warranty
Anti planned obsolescence 10-year battery life
Customer proximity Privacy
2 call centres of your personal data
1,000 tradespeople trained each year No business model
4 concept homes concerning
your data
20/06/2019 25We are... OPEN
Moving towards more openness...
Delta Dore wishes to rise to the challenge of
interoperability and thus break through one of the
main barriers holding smart homes back.
• Compatible with more than 120 equipment manufacturers
(Atlantic, K-Line, etc.)
• Compatible with Alexa and Google Home
• IoT platform open to our partners
20/06/2019 27Our offer is compatible with several brands
A universal smart home offer: our offer is compatible with most home equipment
brands.
Heating Openings
Air-conditioning
Sound & door station
Service providers
28Voice control compatibility
OK Google, switch off
the veranda light
Our smart home is compatible with
vocal assistants so you can enjoy an
even more intuitive
experience.
By the end of 2018,
75 million speakers
20/06/2019 29
had been sold throughout
the world.Our offer for industrial partners
We support businesses (service
producers or providers) through their
connectivity revolution and offer
transformation processes. We allow
them to make a difference on the
market, with a Smart Home offer to
enhance their customer promise.
?
EDF chose Delta
Dore for its IoT
Did platform (Sowee)
you know
30Delta Dore’s Smart Home IoT platform
We have developed our own IoT platform to deliver tailored services and adapt to the needs of
our customers
Users Industrial partners
‘I want alternative ways of ‘I want to improve support of my
controlling my home’ connected devices’
‘I want to view a temperature ‘smart home’ ‘I want information about my
log and receive notifications system’
when the limit values are platform
exceeded’ by
DELTA DORE
Energy operators Installers
‘I want access to controls for Delta ‘I want to upscale my range of
Dore devices’ services for my customers’
‘I want to recover Delta Dore product ‘I want to save time’
data’
31
Platform retained by EDFDelta Dore’s Smart Home IoT platform
Services
(voice control, remote control, etc.)
+
Smart Home Delta Dore platform
+
Connectivity solution
(gateway, protocol integration, etc.) )
Our partners’
products
20/06/2019 32How our platform works
Accessible to ALL
The platform collects data, analyses them and correlates
them to produce added-value services
Service examples
Energy operators: feedback on
= consumption habits (anonymous)
Industrial companies: customised
smartphone application
Tydom hub or
Installers: predictive equipment
partner brand maintenance
End customer: voice control using Alexa
& Google home, AS2D services
Sales force: customer relations
management tool
API: Application Programming Interface 20/06/2019 33
refers to the interface open to external partners to provide product interoperability.Openness via our APIs
API (Application Programming Interface) refers to the interface open to
to external partners to provide product interoperability
• Support market development
• Improve access to the smart home
• Diversify applications and partners
(service operators, property developers, Gafa, etc.).
• Open to all tertiary market standards
• Ability to operate all installed BMS
• Ability to interact in eco-neighbourhoods and smart
grids
34Moving towards more services
Services are a major cornerstone of our development.
In 2018, Arkéa Crédit Mutuel & Delta Dore joined forces to
create the ASD2 company, that...
...offers each occupant a set of services:
- My house is secure
(remote surveillance linked to an operational team)
- My family is protected
(24/7 assistance, medical help, etc.)
- My day is made easier
(smart home)
20/06/2019 35My connected home
Atlantic, K-line and Delta Dore, pioneers in the world of smart homes,
have now joined forces and opened an interactive and exchange
forum in Bordeaux aiming to introduce simple and ingenious solutions in
the field of thermal comfort, security and well-being in the home.
36TRUSTED They trust us thanks to...
Our advantages regarding tradespeople
Electrician & Expectations Our assets
heating
engineer • Finding THE perfect solution to • Consultancy and product expertise
meet his project’s requirements. • Proximity and availability of our sales network
• Being trained in market evolutions • Customer support (call centres)
• Getting the support they need • Training centre (1,000 installers trained per year)
• Reliable solutions and wide array of offers
• Remote solution (easy evolutions)
• Long-lasting solutions (no discontinuity over time)
• Installations can evolve over time
20/06/2019 38Our assets for constructions companies & promoters
Construction Expectations Our assets
company /
Promoter • Enhancing property value • Dedicated “prescribers” team
• Standing out from the • Innovative and normative products
competition • Highly compatible with market equipment
• Providing a service to manufacturers
customers • Vision of the future: Involved in experiments for future
constructions (Comepos, etc.)
• Made in France – French Tech
20/06/2019 39Our assets for service providers
(banks, insurance companies, energy operators)
Service Expectations Our assets
provider
• Having a trust-worthy partner • Arkea-DD AS2D structure
• Experts in smart housing • IoT platform
• Renowned company • Solution integration
• Product reliability
20/06/2019 40Zoom on our
Smart Building
markets
20/06/2019 41The smart building market in France
An opportunity for growth linked to the regulatory, environmental and
technological context.
Regulatory and
Growth in the number BMS market €333
+31% of connected points in
buildings
million
2017-2018 BMS market €75 €61
Service
market
Sources: Gimelec
million million
Size of the
Source: ACR 2017
existing tertiary
building
market in France
930 million m²
422020 environmental regulation
Did ?
In 2020
you know
new buildings will need to
compensate for
for their consumption by
producing their own energy,
thanks to renewable sources.
43The world of construction is evolving
Technology development Smart City
All IP, POE, Lifi,
Development of new services
functions in the cloud, IOT, etc.
between buildings
Regulation New players
RT2012/BR2020/ Software publishers, telecoms,
Sets requirements and energy operators, data scientists
standards
Energy production
BIM Local production, prediction
Geolocation of people, object of consumption, limiting energy
georeferencing, new services needs
Occupants in the heart of their
Flexibility buildings
Optimise equipment operation and Accounting for the needs of occupants
durability according to occupation to create new services
rates
Cybersecurity
Protection of data, respect for
44
confidentiality, ensure data
qualityOur involvement
Giving the power to Doing co-construction work on
stakeholders so they can feel new services
empowered in their own
buildings • Construction/Operation/Main
tenance
• Owner
• Occupants
• Operators
• Technical teams
Simplifying building usage
Mobility & Scalability
• Making technical aspects simpler
• Providing the right information • Space management and
for the right person at the right optimisation
time • Value creation
45Smart Building by Delta Dore
BIM DATA AGGREGATION INFRA
Operational optimisation Enhancing performance Visualising it in just a glance
• Saving time • Ensuring more openness and • Understanding and acting
and money! interoperability quickly
• Intuitive user experience • Centralising data in one place • Anticipating deviations and
discomfort
• Offering new service to boost • Collecting, tracking and
operations and comfort processing data efficiently • Meeting the cybersecurity
requirements of the BMS network
Unlimited possibilities... 46Overall solutions for controlling buildings
Controlling BMS supervision IoT platform
performance D-One
BMS SUPERVISION
&
WEB PLATFORMS
New! Operation BIM
DEL-SYS Energy Box
Controlling and
pooling devices
PRODUCT RANGE
Boosting Support Energy efficiency Installation security Training
performance value
and making it more
durable
SERVICES
47We are... OPEN
We chose to be open...
Our smart building offer is both
open and interoperable.
We are able to integrate
all types of equipment
regardless of their brand
and protocol.
49a new form of user experience
Control systems
Accessing all of the building’s
data via a unique web platform
BIM
Meeting the need for analysis, Aggregation and
follow-up, diagnosis and indexing
automation, including the of big data Third-party ISs
predictive kind. CAMM, access control,
alarms, security, weather
services, provider data,
Documentation centre renewable energy, etc.)
Visualise and act in a 3D
environment thanks to the BIM
model Archive history
(technical alarms, temperatures,
statistics, etc.)
50the offer that will revolutionise BMS systems
D-One encompasses all our product and software solutions
Systems
Systemsoffer
offer
D-One Web Services
(TyOffice, etc.)
D-One Cloud Edition
(web portal, etc.)
D-One Site Edition
(BMS supervision, etc.)
D-One Floor Server
(PNM*, etc.)
D-One Controllers
(Module controllers, Energy Box, DEL-
SYS DB, DL, DK3, etc.)
*PNM: PLC Network Management
51The benefits of
Ensuring durable investments and guaranteeing performance
Cost of a building
CONSTRUCTION OPERATION • Energy
Giving value
• Maintenance
20% 80% to the use
• Work Life Quality
• Space optimisation of the BIM model
Highest cost item: fluids (24%)
Sustainable real estate observatory - 2018 barometer
Buildings
That are valued and pleasant to live in That are responsible - RE 2020
52New Smart Building services
Our services will help you simplify installation management, generate savings and
draw benefits from collected data.
Efficiency Security Training
Agility
Energy efficiency Installation security Skills development
Support for your sites
services Guaranteeing security Strengthening your
Ensuring the operation
for all equipment and knowledge
and performance of Understanding and
your BMS installation processing your energy installation data
data to better control
consumption
53Valuing your property assets
Increasing building use value
Heightening building attractiveness
• Delivering premium services to stakeholders
• Relevant performance indicators
Optimising operating costs
• Overview of the building’s overall cost
• Intuitive solutions
• Simplified space management (co-working, etc. )
Guaranteeing comfort and quality of life
• Thermal, visual comfort and air quality
• Putting humans back in the heart of smart buildings
• High added-value services for occupants
54Our assets
Openness Flexibility
Multi-protocol, multi-constructor Scalable solutions
Multi-device Tailored to each individual
approach project
Support Quality
Single contact person Made in France
Turnkey solutions Multi-trade expertise
Customer proximity Privacy
3 sites in France Data protection
1 call centre in France
1 technical and sales hub in
each region
20/06/2019 55TRUSTED They trust us
Our customers
+ 10,000 sites fitted out
In France and overseas
30
%
Tertiary buildings 60% Industrial buildings 10%
LDC, Fleury Michon, Sodebo, Nicoll, Airbus,
Bouygues, Unibail, Vinci, Véolia, Carrefour, Vilmorin, EADS, Cigo, Leroy Somer, etc.
Les Mousquetaires, Tour Blanche, Safran,
Rustan’s (Philippines), Federal Ministry for
Education and Research (Germany), Hyatt,
Novotel, etc.
Other types of buildings 30%
Singapore Sports Hub, Seine Musicale,
CHU Angers, National Rugby Centre, Les
57
Prairies de la mer campsite, etc.Our assets for engineering offices
Engineering Their needs Our assets
office • Intuitive and customised solutions
• Finding a solution for saving energy,
guaranteeing comfort and complying • Scalable solutions throughout the
with regulations project and building’s life cycle
• Easy implementation • Easy implementation
• Easy-to-use solution for the end • Guaranteed performance for our
customer solutions
• Expert support throughout the entire • Technical and sales support prior to the
project (availability, responsiveness project.
regarding requests for information)
20/06/2019 58Our assets for building operators
Building Their needs Our assets
operator
• Controlling comfort levels • 360° vision of the building & equipments
for occupants • Average ROI between 1 and 5 years
• Reducing intervention time • Guaranteed 30% savings
• Increasing service levels • Support provided by our online service
• Complying with performance-related teams (Technical Support)
contractual commitments • Help with operation and control
• Reducing operating costs • Energy assessment, audits, etc.
• Conducting energy monitoring tests within
the building
20/06/2019 59Our assets for property asset managers
Property asset Their needs Our assets
manager
• Guaranteeing building • Proving performance levels
attractiveness and thus • Knowing the occupants’ satisfaction level
occupation rates • Reducing operating costs by
• Boosting property asset valuation saving on energy consumption
• Being granted certifications, etc.
20/06/2019 60APPENDICES
for your
presentation if necessary
61Delta Dore in 1 slide
Our assets
Delta Dore
French production
A French family-run group, leader
Certified factory
on the smart home Key figures
of the future
and building market 860 employees
€145 million in turnover in 2018 Innovation
12% of the
turnover 8% of turnover invested in R&D 41 active patents
9 branches in Europe and Asia
Customer proximity
3 call centres
88% of the
turnover
Openness
Our ambition Large ecosystem
• Being a major energy transition
stakeholder
• Being a European leader on our markets Simplicity
Solutions that are easy
• Boasting 70% of turnover for export
to install and use
62A logo that represents us well...
We create
smart solutions Our ecosystem is Our DNA is
for the home and buildings open and complementary Digital all the way
through
20/06/2019 63Innovation at the core of our corporate values
8% of the turnover dedicated to R&D
• 150 experts technicians, engineers and doctors
• 41 patents published
• 50 years of expertise in energy
management and wireless
transmission
• 5 years of expertise in IoT platform
and smart home applications
Bonnemain site - anechoic chamber
64A cutting edge industrial tool
4.5 million products produced in France
on 2 production sites
651970 Company founded by Monique and Joël Renault.
1982 1st remote-controlled thermostat
2000 Tyxal alarm systems launched
2004 Home automation offerand our ecosystem created
2008 Buy-out of Energie Système and Trilogie,
an offer for smart buildings
from 2009 International operations deployed
to 2013 5 subsidiaries opened in Asia & Europe
2014 Opening of the first “my connected home” area
2015 Tydom smart home offer launched
2018 Executive Board change: Pascal Portelli & Claire Rostren
First solution to boast voice control compatibility
66
2019 Launch of D-One, a BMS web platform integrating BIM and
aggregating data.French production
EQUIPMENT
10 robots and 3 cobots
7 S.M.C. lines
(surface mounted components)
1 traditional line
1 lead free wave soldering machine
Tropicalisation machines
(varnishing, resin coating)
67Committed to…
Delta Dore partners with other
groups & start-up businesses to
develop the diversity of the local
digital ecosystem.
68Logistics centre
5,000 m²
logistics centre
in Tinténiac (35)
69Our CSR commitments
Social Economic & societal Environment
Talent development Territorial involvement Eco-designed products
• 4% of turnover dedicated to training • French production • miniaturisation, 10-year battery life, etc.
• career follow-up • 7th employer in the Saint-Malo area • PEP ecopassport: declaration of the
• internal advancement prioritised • partnerships with schools environmental impact of products
Well-being at the workplace Purchasing charter Controlling energy &
giving priority to green
• equality between men and women • integration of social & environmental issues
• ‘quality of life at the workplace' committee
• health & safety prevention initiative Consumer security energy
• personal data protection • EDF contract integrating renewable energy
• minimum radio waves • audit and improved use of energy
Balance between resources on our sites
professional and personal life Innovative project
• Teleworking sponsorship Waste recovery
• part time authorised • 90% of our waste is recycled
• Energy Observer: energy-autonomous
• nursery facilities • sorting platform on production site
hydrogen boat
• right to disconnect (French law against out-of-
ISO 14 001 certification
• Comepos: positive energy home
hours business email checking)
70Energy Observer Partner
A project in line with our values
• Minimising our impact on the
environment
• Supporting energy transition
• Innovation and challenge
The boat Energy Observer is fitted with Delta Dore products to
control lighting, heating control, consumption monitoring and
safety systems (alarm).
71HR achievements
Capital published a list of the “Best
employers in France in 2019”
Delta Dore was awarded
8th position (out of 56) in the category
“Electrical equipment”
72Environmental friendliness
ECO DESIGN ISO 14 001
Product eco-design ‘environmental management'
to help reduce our impact For our production sites
on the environment. And the logistics centre
RECYCLING PEP ECOPASSPORT
90% of our waste is recycled. Tool used to measure and compare
A sorting platform at the heart of the Bonnemain site. each product’s environmental impact.
73The widest ecosystem of compatible brands in the market
OPENINGS HEATING & COOLING
front door, roller shutter, blinds… heat pump, electric heater,
underfloor heating...
ENERGY OPERATOR - BANK HIFI - SOUND - VIDEO
74Tailored support for professionals
To help our corporate customers (installers, retailers, etc.)
we provide support before, during and after sales to develop their turnover.
They have access to a wide array of services such as training, assistance to find home automation
services, product installation and a call centre.
Call centre
1980
Creation of
dedicated to
professionals
the training centre
45
Employees
1000 10
Training
Trainees trained themes
75My Connected Home by Delta Dore
Interactive showrooms to live the smart home experience.
To find out how to make your life at home easier by controlling equipment (doors, shutters, alarms,
heating, lighting, TV & Hi-Fi) from a tablet or smartphone.
76Partnerships with schools
Agreements with 78 schools
Home
- Digital Electronic
Systems (SEN) and
vocational automation
Electrotechnics, baccalaureate) vocational
- Energy and
Communicating degree)
Equipment (ELEEC)
Pro Developments
degree Product donations
Mecatronics Contests
Home automation
projects
Events in schools and universities Conferences in schools
Job, internship workshops,
Recruitment forums,
Conferences about our areas of expertise,
Meetings with businesses/visits. 77Preparing the market of tomorrow
Through these trade unions, all the industrial players
communicate about the common challenges to
Trade unions take on the new markets (energy efficiency,
population ageing, Smart Grid). Presence in 5 trade
unions.
Their mission: promote electricity and home
automation (Promotelec) and energy efficiency
Partner
(Promodul), by raising the awareness of sector's
associations stakeholders of the advantages and quality of the
facilities.
Competitiveness Support businesses in their research work.
clusters
78A multi-purpose offer
Heating - Cooling Openings
Lights Multimedia
Security Outdoors
79And on www.deltadore.co.uk
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