2019 POST SHOW REPORT - NOVACANCY.COM.AU - NOVACANCY HOTEL + ACCOMMODATION ...
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2019
Post
Show
Report
novacancy.com.au
Visitor Overview
Accommodation Types Number of Rooms Operated:
48%
attendance
Chain Hotel 24% 500+ Rooms
growth from
2018 to 2019
Independent Hotel
15% 200-499 Rooms
Motel /
25%
Day 1 Visitors:
Motor Inn
13% 28% 50-199 Rooms
Serviced
2,258
33%
Apartments
11% Under 50 Rooms
Day 2 Visitors: Hosted 6%
36%
Accommodation 6% 4%
1,747 (B&B/Guesthouse)
Resort /
Media, exhibitors, speakers:
56%
Luxury Lodge
1,012 of attendees
Other (Holiday spent 5+ hours
Park, Spa/Health
at NoVacancy
Total: 5,017 Retreat, Pub
Accommodation)
62% 30% MAY
96%
Yes, I already have! plan on
OF attendees have already, or 32% Yes, in the final stages 27-28 attending
again in 2020
are in the final stages of doing
business with exhibitors they
engaged at NoVacancy 2019
33% Yes, currently in discussions “Fabulous event for hoteliers.
Can’t wait for next year!”
5%
Leanne Jenkins, GM,
No Mantra Aqua Resort
2 2019 Post Show Report
Visitor Insights
NEW PROJECTS
value the
98% 75%
make or
33%
opportunity influence
to meet have a major project
purchasing coming up at their property
suppliers decisions in the next 18 months
face-to-face
“When it comes to getting all the key
decision makers of the industry in one
75%
“Having the face-to-face interactions venue, NoVacancy delivers in full."
with suppliers is absolutely paramount.” of NoVacancy attendees don't
Marco Ribeiro, Head of Hotels,
Jason Morrow, Co-GM,
Restaurants, & Cafes,
attend any other industry events
Chifley Apartments Newcastle don’t miss your chance to meet them!
Nespresso Professional
"If you are attending one hospitality exhibition a
year, make sure it is NoVacancy!"
Attendee properties are home to Sherene Tan, GM, Holiday Inn Parramatta
TOP REASON FOR ATTENDING
1,699 restaurants
80%
and
want the opportunity to
WHY THE ACCOMMODATION SECTOR IS BOOMING!
1,497
see a wide range of
suppliers under one roof
bars
“NoVacancy provided us with more
leads than any other show we have
$21 Billion
attended in recent memory!”
29,000 new Record levels of Inbound tourism
Michael Benikos, MD, rooms under refurbishment all-time high
ASSA ABLOY Hospitality Oceania construction and capital 8.3% increase in
or at proposal expenditure visitor arrivals in
in accommodation assets are stage in existing past 3 years
owned/managed by Real Estate, Investment, Australia properties
& Asset Management attendees
3 2019 Post Show Report
Chain & group decision makers attended from
AND MANY MORE!
4 2019 Post Show Report
Visitor Feedback
"The ONLY expo that has EVERYTHING "A fantastic opportunity to see what's going on
hospitality under one roof!" in the industry - the latest technology, the latest
design trends - and as a company that's
James Cook, Port Stephens Beachside currently expanding, it's critical for us."
Holiday Parks
Mark Ronfeldt, CEO, Nesuto
"It's a great way for us to meet all of our
suppliers in one environment." "Simply EXCELLENT! I'd highly recommend
everyone in the industry attend.”
Shaizeen Contractor, Chief Revenue Officer,
TFE Hotels Lana Bradley, The Old Clare Hotel
"Best event ever!” “It was a FANTASTIC experience! WE WILL
BE BACK next year!"
Leon Gu, Global Director of IT,
StayWell Hospitality Group Michael Beeston, MD, RnM Properties
“Attending NoVacancy is a no brainer. "Amazing, Amazing, Amazing! I’m coming
Everything under one roof, from carpet and back next year and bringing the team from
tiles through to technology, it's all here.” NZ with me!"
Damien Murphy CHTP, Enterprise Architect, Irene Benfell-Herron,
Star Entertainment Group Manager, Red Tussock Motel, Te Anau, NZ
"Outstanding, the hospitality industry's premier
event. Immersive discussions, new "We want to be ahead of our competitors
technologies, great connections – an excellent when it comes to technology. This is a great
event for multiple levels of your hotel team." forum to meet those suppliers."
Benjamin Nesbitt, GM, Wayne Taranto, Director of Hotels and Suites,
SKYE Hotels & Suites Crown Group
5 2019 Post Show Report
Visitor Feedback
"Inspirational, informative and educational. “NoVacancy was outstanding. Filled with
See you next year!" affirmations, new ideas and best practices - so
much to take back and start implementing at our
properties. We’ll be back for sure!”
Robert Page, GM, Best Western Sanctuary Inn
Sean Hodges-Langford, Group Revenue
Manager, Kingfisher Bay Resort Group
"2018 was great, and 2019 was even better!"
Tony Houlahan, Mariner Shores Resort “Meeting all suppliers from different
departments at one event was so efficient!”
Krista Korst, Project Manager, Cairncross Martin
"The number of contacts and concepts I
picked up will keep me busy until next year!”
“My favourite event of the year. It has everything
you need as a Digital Marketer in one place!”
Tina Tian, National Executive Housekeeper,
Meriton Suites
Aida Merdovic, Director of Digital, Hamilton Island
"Great event with so much new technology and the
ability to talk with multiple providers in one go. This “A perfect expo for the Rev Heads out there filled
is an invaluable event for our business!" with informative sessions and a good
opportunity to see what vendors and technology
Matthew Anderson, GM, Alloggio is out there. Will certainly be back next year!”
Olivia Van, Director of Revenue Optimisation,
Next Story Group
"NoVacancy is a great event for hoteliers. Learnt a
lot about emerging trends and technologies, great
networking and got to meet up with a number of our “Was great to reconnect with industry colleagues
trade partners who we had only previously spoken and check out new technologies. I loved the
to over the phone due to time zones!" variety of exhibitors.”
Kanwarpreet Kanwar, Group Director Moana Heal, Group Revenue & Distribution
Revenue & Distribution, Ovolo Hotels Manager, Resort Management by Wyndham
6 2019 Post Show Report
Exhibitor & Sponsor Feedback
“There isn’t anything like this in Australia. The amount “A unique thing at NoVacancy is that the decision makers are
of leads we’ve received in the first 3 hours of the first attending. We've met with a lot of CFOs and CEOs of hotel groups
day exceeded our expectations.” across Australia and New Zealand which is not normal at this sort of
event."
Suzie Atkin, Director, Urban Road
Maria Taylor, Regional VP AU, NZ & Sth East Asia, TravelClick
"The marquee event in our annual marketing
program. Attendees turn up with a serious 'buying
"The turnout was fantastic. The range of visitors really surprised us
mentality' which places us as a vendor in the right
and we were able to meet many great people. We look forward to
place at the right time.”
the wins as a direct response from the event.”
Michael Harper, Co-Founder, Hotel Strategy Co. Rami Ghamrawi, Head of Sales (APAC),
CiiRUS Property Management Software
"It's the premiere event annually for the hospitality
industry. Our key clients are here, our key prospects "I've been participating in exhibitions for decades, I found
are here so we're here having conversations NoVacancy to be the very best in all that time. An outstanding event,
face-to-face, it's a great opportunity for us." and a great investment for the business."
Phillip Stanley, GM, Australia & New John Richards, SVP Business Development, OPTii Solutions
Zealand, Sabre Hospitality
“A great success for Intouch Data! There’s very little out there for
"There's only a few events around the world where we the hotel industry that’s about the suppliers - it’s usually harassing
can present all of our solutions, NoVacancy gives us visitors in a conference break. Great to focus on those who have an
that opportunity in this region." interest in what we had to offer and NoVacancy certainly gave us
that chance.”
Matthew Clark, Sales Manager, Shiji
Naomi Midgley, Intouch Data
“The value for money at this show has been
exceptional. We’ve had the designers and architects "How NoVacancy was organised was just brilliant, the focus was on
from Indigo Melbourne here for over an hour, and us, the exhibitors. The Tuesday traffic alone had me rebooking!"
have been talking to the team at Crown.”
Helen Hurst, National Sales & Marketing Manager,
Peter Weingartner, National Group Bev Martin Textiles
Commercial Director, Swisstrade
"We met so many great accommodation businesses who were
"We were so busy on the stand which led to a great interested in our range. Without exhibiting, meeting them would
list of new leads." have been very difficult"
Leonie Mulheran, BDM, Lamson Chloe McCarthy, Director, TLUXAU
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