3ACCESSING e-LEARNING MODULES - LEARNING PATH: GROUP FITNESS INSTRUCTOR
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LEARNING PATH: GROUP FITNESS INSTRUCTOR
1 GETTING STARTED 2 READY - SET - GO
Choose any option to learn about using Associate Learning Zone. Your learning path includes:
1. Tutorial: First Time in the Associate Learning Zone Time to complete topics
2. Fact Fix: Associate Learning Zone and Optimal Success Self-Directed Learning instructions
3. Your Manager Manager instructions
3 ACCESSING e-LEARNING MODULES
For some learning topics, including Associate Wellness Program and the Introduction to Fitness Program, eLearning is
accessed by selecting the PROGRAM from the Learning Catalogue. The program will register you for several eLearning
modules/topics at one time.
For the rest of the eLearning, the modules are found individually and can be launched by searching its title
found on the path.
The majority of learning topics have eLearning that is part of the learning resources provided.
If you and your Manager choose to use the eLearning module, locate from:
Associate Learning Zone > Learning Catalogue > search module name > click REGISTER. Then launch from
your My Learning tab.
4 BEST PRACTICES
You and your Manager decide your approach to each learning topic. The recommendations outlined in your Learning Path
are proven effective for most people.
PROGRAMS are not complete until all individual topics within the program are complete.
Icons, like this one, are found throughout your Learning Path to highlight topics that go together!
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
REMINDER during SAFE CLUB OPERATIONS all Associates and Managers need to follow the
appropriate protocol:
1. Masks must be worn while in Club unless on stage teaching .
2. Physical distancing must be maintained. This means keeping at least 2 metres/6 feet apart from
others, even during role-play, inspection, shadowing etc.
3. Only 1 Associate can be behind front desk or training offices at any one time. If meeting in the Sales
Office, you can have more than one Associate as long as a minimum distance of 2 metres (6 feet) can
be maintained.
4. We are asking all Associates to be dedicated to a safe, clean and enjoyable experience for our
Members and thus, your duties throughout thi s time period may vary slightly.
**Please ensure you are following proper cleaning protocol when surfaces are touched and
proper hand hygiene at all times!
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
COMPLETE BEFORE 1ST CLASS
Length of Time Self-Directed Instructions Manager Instructions
st
NOTE: The items below are to be reviewed in the 1 scheduled Onboarding Meeting.
All the Manager tasks will take place in the meeting time.
The Self-Directed tasks can either be done in Club or from home.
30 minutes Joint Health and Safety Workplace Joint Health and Safety Workplace Tour.
Varies Tour Directed with Manager. JHSC Workplace Tour of the following:
depending upon Reminder to stay physically distant with your Entire Club
Club size and Manager at all times JHSC Bulletin Board and Poster
services Review how to handle if an injury occurs in a class and
how to fill out an incident report
20 minutes Microphone and Audio Equipment Microphone and Audio Equipment
Complete eLearning module in the Review the equipment available at your Club. Reminder to
Learning Zone: stay physically distant with your Associate at all times.
- Microphone Learning → Stereo Keys or Lock (if applicable)
→ Where to find extra batteries
→ How to use the microphone and audio
equipment
Ask Instructors if they have any further questions
30 mins Group Fitness Application: Assist the Associate with logging into the Group Fitness
Read Group Fitness Application form on Pulse Application platform
Complete online tutorials on Associate Set up Associate to read the Group Fitness Application
Learning Zone: form on their own
1. Group Fitness Application – Adding the Review the steps for locating tutorials on the Associate
App. To your Mobile Device Learning Zone so they can complete them later.
2. Group Fitness Application – Logging in
3. Group Fitness Application – Substitution
4. Group Fitness Application – Availability
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
15 minutes GoodLife Time and Attendance & MYTIME GoodLife Time and Attendance & MYTIME
Complete eLearning module: Time & Attendance Complete LESSON # 28 in the “How to Train Your
Complete MYTIME Knowledge test module Associate Manual”.
Provide instructions to complete eLearning module on
MANDATORY POLICIES TO REVIEW: their own.
1. Hours of Work, Breaks, and Overtime Read Manual on GoodLife Pulse and use Job Aid.
Policy Ensure Associate has read and reviewed the mandatory
2. Travel Policy policies
3. Expense Reimbursement Policy
30 minutes SAFE CLUB DAILY DISINFECTION and OUTBREAK SAFE CLUB DAILY DISINFECTION and OUTBREAK
PREVENTION GUIDE PREVENTION GUIDE
Read the Guide fully. Provide instructions on where to locate manual on
Pulse
1 - 2 hours SAFE CLUB OPERATIONS MANUAL Safe Club Operations Manual
Read the Operations Manual fully. Provide instructions on where to locate manual on Pulse
1 hour Policies and Procedures Review Policies and Procedures Review
Please review the following, in detail, located in Provide instructions on where to locate manual on
the Safe Club Operations Manual. Pulse, and more specifically the policies listed
Associate Policies:
1. Associate Workout Policy
2. Associates Working at Multiple Clubs
Policy
3. Associates Working Out in Clubs During
Off Hours Policy
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
4. Associate Uniform Policy
5. Media Relations Policy
Member Policies:
1. Member and Personal Training Freeze
Policies
2. Cancellation Policy
3. Reactivation Policy
60 minutes COVID-19 ONLINE LEARNING Covid-19 Online Learning
Search in Learning Catalogue for Provide instructions to start the eLearning modules
eLearning modules: Ensure the Associate has the skills to complete a Club Reset
o Covid-19: Cleaning Cleaning and all of the Operational Protective Measures and
o Covid-19: Protective Measures for Changes.
Associates
o Covid-19: Operational Changes
What you will learn:
- How to properly clean during the Safe
Club Operation
- How to ensure you are taking all
protective measures as an Associate
- Changes to our Operations during this
time
1 -2 hours Associate on the Job Leaning Focus: Safe Club Associate on the Job Learning Focus: Safe Club Script
Script Package Package
Directed learning AND role playing with Manager Using the test environment, follow the lesson to both
What you will learn: teach and do (due to spacing constraints and remaining
- Greeter Script 6 feet apart and only 1 Associate behind the Front Desk)
- Check-in reminder for Membership Card
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
- “GoodLife Standard” Explanation Give the controls to the Associate so you can ensure
- Scripting for Members not following Safe they have the skills to complete this on their own
Club Expectations Be sure to review and role play all skills under: ‘What
- Safe Club Member Escalation Process you will learn’.
- Member showing up late for a Pre-booked
Workout
- End of Workout Announcements – 15 min
and 5 min
- A member Reports a Concern
- Membership Dues – Restart, Activation,
Cancellation
1 hour Online Bookings Manual and Job Aids Online Bookings Manual and Job Aids
Read the manual fully and review the Job Aids. Hands on learning – reviewing the details of the Online
Try the App and complete an Online Bookings Manual and Job Aids.
Booking/Cancellation yourself. o Use applicable job aids and User Manual for
Online Bookings
1 - 2 hours Review Safe Club “Associate In-Club Orientation Associate should be able to explain and apply the
Checklist” learnings in the Safe Club “Associate In-Club Orientation
The intention here is that the Associate feels Checklist”
100% comfortable with executing the Safe Club
Be sure to review all skills under: ‘Ensure you can review
expectations and procedures.
and explain’.
Ensure you can review and explain:
Personal Protective Equipment
Fit for Work Questionnaire
Managing Flow Traffic
Member Questions and Escalation Process
Policies in the Safe Club Manual
Online Booking Process
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
COMPLETE WITHIN 10 DAYS OF FIRST CLASS AND BEFORE 2ND ONBOARDING MEETING
Length of Time Self-Directed Instructions Manager Instructions
NOTE: The Self-Directed items below are to be completed before attending the 2nd Onboarding Meeting.
The Manager tasks will be covered during the meeting time.
Welcome to GoodLife Welcome to GoodLife Program.
Complete eLearning module Complete corresponding LESSON # 1 in “How to Train
Print program certificate Your Associate Manual”.
1 hour Place program certificate into personnel file.
Compliance Program Compliance Program
Complete eLearning program. Inspect that the Compliance Program is complete.
*It is not recommended to complete all 6 topics Place program certificate into personnel file.
in one sitting. Complete corresponding LESSONS in “How to Train Your
1. Respect and Associate Etiquette Associate Manual”.
2. Worker Health & Safety Awareness → Respect and Associate Etiquette - LESSON # 3
* Schedule these 3. Privacy Act & Confidentiality → Worker Health & Safety Awareness - LESSON # 4
6 topics over the 4. Canadian Anti-Spam Legislation → Privacy Act & Confidentiality - LESSON # 5
5. Accessibility for Canadians Disability Act → Canadian Anti-Spam Legislation - LESSON # 6
next 3 weeks for
6. Positive Workplaces – Sexual Orientation → Accessibility for Canadians Disability Act - LESSON#7
completion & Gender Identity
(35-60 minutes
Email certificates to your Manager
per topic)
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
Length of Time Self-Directed Instructions Manager Instructions
NOTE: The Self-Directed items below are to be completed before attending the 2nd Onboarding Meeting.
The Manager tasks will be covered during the meeting time.
45 minutes Cyber Security Training Cyber Security Training
Read the 1-page document description on Email helpdesk@goodlifefitness.com if they do not receive
GoodLife Pulse > Policies and Procedures > the email/training modules within their first 2 months.
*search: Cyber Security Information for New
Associates Follow up on completion of training.
Complete the eLearning modules as outlined in
the email received from GoodLife Security
Training - within 2 months of start date.
NOTE: These modules are NOT housed in
Associate Learning Zone.
Advise your Manager once you have this training
completed.
COMPLETE BY END OF MONTH 1
Length of Time Self-Directed Instructions Manager Instructions
60 minutes LESTER and Escalated Member Issues You will not complete any lessons associated with these
Complete the eLearning module learning topics; however, it is recommended that you touch
*Ensure you review and use the Safe Club Script base with your Associate to ensure everything that was
package here if applicable. covered is fully understood.
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
Length of Time Self-Directed Instructions Manager Instructions
20 minutes Club Amenities – Hot Yoga*
Complete the eLearning module if you are a Hot
Yoga instructor or would like to learn more about
Hot Yoga at GoodLife Fitness *Some amenities
are not available during Safe Club Operation.
Associate Personal Fitness Program: Introduction
to Fitness
Complete eLearning Program.
1. The Why
40 minutes
2. Mind Set and Goal Setting
3. Exercise
4. Nutrition
5. MYZONE Foundation
Associate Personal Fitness Program Associate Personal Fitness Program
**Be sure to follow the Safe Club Policy Workout Ensure your Associate has their Personal Fitness Program
Policies appointments booked before leaving the meeting. Be sure to
3 – 3.5 hours follow the Safe Club Policy Workout Policies
(To complete all With your Manager schedule yourself to
Starters and complete:
LifeChanager – 1. Fitness Starter – With a Personal Trainer
this time will be 2. LifeChanger – With a Personal Trainer
spread out) 3. FitFix Starter – With a Motivator
4. Class Starter – With a Motivator
5 minutes Compliance Program Compliance Program – inspection
Are you completing the necessary Compliance Check in on progress for completion of compliance Program
Program topics? If not, make sure to schedule. requirements.
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SAFE CLUB 2020LEARNING PATH: GROUP FITNESS INSTRUCTOR
Length of Time Self-Directed Instructions Manager Instructions
Cyber Security Training Cyber Security Training – inspection
5 minutes Are you completing the necessary Program Check in on progress for completion of Cyber Security
topics? If not, make sure to schedule. Training requirements.
Once you have completed all of the Self-Directed Once received, review your Associate’s Learning Transcript
eLearning modules please email your My Learning to ensure all required learning is complete.
Transcript to your Manager. There is no need to print the Transcript or keep it in their
For steps on how to complete this visit “Tutorial: file.
First Time in the Zone”
“The capacity to learn is a gift. The ability to learn is a skill.
The willingness to learn is a choice.”
~ Brian Herbert
Your ongoing growth and development is a conversation between you and your Manager. There are a few
opportunities GoodLife offers to provide you with continued success in your career. Feel free to embark on any of
the following opportunities.
SUPER SUCCESS: Keep your eyes open for Editor emails, or the Events Section on GoodLife Pulse, regarding a
workshop coming in your region.
FUTURE LEADERS PROGRAM: Additional Information can be found on GoodLife Pulse > *search: Future Leaders
Program.
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