A guide to your local hospitals in Stoke-on-Trent and Stafford - It's our time - Winter 2014/15
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It’s our time
University Hospitals
of North Midlands
NHS Trust
A guide to your
local hospitals in
Stoke-on-Trent
and Stafford
Winter 2014/15
uhnm.nhs.uk
itsourtimestaffordshire.co.uk
What does the future hold
Welcome for the Trust?
This short guide to your local hospitals This investment presents a once in a Robert Courteney-Harris - Medical Director
in Stoke-on-Trent and Stafford explains lifetime opportunity to make
what is going to be happening in local improvements at both hospitals so that
health care over the coming months. they meet the needs of patients, not
only now, but for the years to come.
1 November 2014* marked the start of
a new era for the NHS in Staffordshire Over the next months and years,
as the University Hospitals of North patients and visitors will see and feel “It is a great privilege to work we are seeking to drive our
Midlands NHS Trust (UHNM) was the benefits of this huge investment in for an organisation whose core standards of patient care even
formally established. Accompanied by health services. This includes improved business is the care of others. higher, train more doctors and
over a quarter of a billion pounds of facilities, better access to specialist University Hospitals of North nurses in a world-class setting
new financial investment, the Trust was care, higher staffing levels and more Midlands NHS Trust is a new and produce outstanding
created following the integration of follow-up care at both hospitals. organisation, with 10,000 staff research and innovation that
the former Mid Staffordshire NHS and a budget of £620m. Our will be our legacy for future
Foundation Trust and University We know that the hospitals are at the 2025Vision is to move care closer generations.
Hospital of North Staffordshire. heart of our communities. Working in to people’s homes, increase choice
partnership with other organisations, for patients and develop regional “We believe the 2025Vision is a
UHNM includes the county’s two main UHNM is committed to building a models for specialist services. chance for us to renew a sense
hospitals, renamed as a symbol of the world-class centre of clinical and of pride in our Trust as we work
fresh start – County Hospital (Stafford) academic achievement, where staff “In pursuing our goal to become to offer every patient the high
and Royal StokeUniversity Hospital work together to ensure patients a world class centre for excellent standards of care we would
(Stoke-on-Trent). receive the highest standards of care care and academic achievement, choose for our own families.”
and the best people want to come to
learn, work and research.
University Hospitals of
North Midlands NHS Trust Jonathan Snape - Lead Pharmacist
“The integration of Royal Stoke University
Hospital and County Hospital has allowed
the Pharmacy team and many others to share
ideas and best practice to improve the
experience for patients and their loved ones.”
*On 1st November 2014, the management
of Mid Staffordshire NHS FT’s other hospital,
Cannock Chase Hospital, transferred to The
Royal Wolverhampton NHS Trust.
County Hospital Royal Stoke University Hospital
Open/improve more Create 56 extra 12 extra critical New 56 bedded
Refurbish A&E Expand outpatients
wards & theatres beds on wards care beds orthopaedic centre
Refurbish New state-of-the-art 12 new 300 more
More single rooms New MRI scanner
maternity unit operating theatres maternity beds car park spaces
New services
e.g. eye surgery and
New frail elderly New 28 bed
orthopaedics assessment service children’s ward
What’s going to be It’s our time
happening on our two sites?
Liz Rix - Chief Nurse
There is talk of two hospitals What services are changing
of equal importance. Will at County Hospital?
County Hospital gain any
services?
Nine out of 10 patients can
Yes. There are many improvements expect to see no change in
planned for County Hospital from where their care is provided
the £250 million government when the new Trust takes
investment. These include: shape in 2015. There are
however some services moving
to Royal Stoke early in 2015,
More emergency access these are acute and major
clinics from expanded inpatient surgery, consultant-led
outpatient facilities maternity services and inpatient
paediatric services. This follows
Double the number of best practice, and our clinicians
single rooms with ensuite believe service safety and
facilities to improve quality will be improved for
privacy and dignity patients by centralising clinical
expertise on a single site.
A stand alone midwife
-led birthing centre Along with the moves there
are also service enhancements
An MRI scanner to planned. This means that some
improve diagnostics residents who had to go to
other hospitals for diagnostics
A new frail elderly and operations will no longer
assessment service have to do so. For example,
the addition of an MRI scanner
More routine orthopaedic at County Hospital from
and eye surgery from summer 2015 and more routine
refurbished operating orthopaedic surgery will be
theatres carried out from County Hospital
later in the year.
Changes to services
The integration of Stafford and Stoke-on-Trent’s main
hospitals into a single NHS Trust means there will be Is the accident and emergency department
some service enhancements, some service moves and staying open at County Hospital?
some new services.
Yes. County Hospital accident and emergency department will remain
What services are moving from open as it is now, seven days a week from 8am to 10pm. It will be
County Hospital? refurbished to provide more space and better privacy and dignity
for patients.
There are a number of service moves that are due to
What new services are being developed
take place in 2015 including: at County Hospital?
Consultant-led maternity Acute surgery
The consultant (doctor)-led Major surgery will move from
birthing service will move to County Hospital to Royal Stoke A number of new services are being developed including:
Royal Stoke along with the special in early 2015. Day case surgery
care baby unit in January 2015 will remain and expand at
• Additional diagnostic services with a new MRI scanner
while the outcome of an NHS County Hospital, along with
• New surgical services such as routine eye surgery and hip and knee surgery
England national review some additional routine surgery
• A new frail elderly assessment service.
is awaited. later in the year.
All other maternity services will Paediatrics
remain unchanged - for example Children’s inpatient services will
antenatal care, the early move from County Hospital to
pregnancy assessment unit, Royal Stoke in spring 2015. For a list of all the services Some residents who previously
post-natal care and midwife-led However, paediatric assessment provided by the new Trust had to travel outside of Stafford
birthing will continue at County will continue as part of the both in Stoke-on-Trent and in for diagnostics and operations
Hospital. accident and emergency service Stafford please visit the online will no longer need to do so and
as will children’s outpatient directory on the Trust website: 9 out of 10 patients can expect
appointments at County Hospital. to see no change in where their
care is provided when the new
uhnm.nhs.uk Trust takes shape in 2015.
Focus on: Focus on:
Royal Stoke County Hospital
University Hospital
New nurses recruited Endoscopy unit MRI scanner
More than 200 nurses have joined UHNM A brand new £6million endoscopy unit A new £1.2m state-of-the-art MRI
following a successful recruitment opened in November 2014 at County scanner due to be installed at County
drive to support the Trust’s new service Hospital bringing endoscopy and Hospital next summer will mean more
ambitions. Approximately 120 student bronchoscopy services together in a than 6,000 Stafford patients currently
nurses from local universities have single location, ensuring the needs of travelling to Stoke and Cannock for
New children’s ward the local community can be met for their care can be treated closer to
joined the Trust along with 120 nurses
from Spain and Portugal following an generations to come. home each year.
A new 28-bed children’s ward at Royal
international recruitment drive. Our Stoke University Hospital will open in
new nurses will help ensure both The unit is one of the most modern in
spring 2015 to ensure Staffordshire
hospitals continue to provide high the country and provides high-quality
quality care to patients.
families receive their care in new and
and efficient service for patients. Caring for frail
modern facilities.
Cleaning and decontamination facilities older patients
for endoscopes and cystoscopy services
The new ward will open the door for
are set to transfer to County Hospital A groundbreaking new service
services such as gastroenterology,
in early 2015. designed to support frail older people
respiratory and ventilatory services,
will be available at County Hospital
general surgery, children’s orthopaedics
after receiving national accolades
and some specialised surgery such
since setting up in Stoke four years
as spinal orthopaedics which will be
ago. A frail elderly assessment unit
available to treat children who currently
(FEAU) will be set up at County Hospital,
have to go outside of the area for
staffed by geriatricians and used for
their care.
patients who do not necessarily need
to use Accident & Emergency. The
More car parking spaces original FEAU was set up at the Royal
Stoke University Hospital in 2010 – the
Construction is underway on a new first hospital to do so in this country.
300-space car park close to the main
entrance at Royal Stoke University
Hospital. This will increase patient
and visitor spaces to more than 1,100.
Blue Badge holders’ parking spaces
have also increased to around 20 per
cent of all available spaces. Longer
term options are being considered to
increase car parking capacity still further.
Other local NHS services
Local walk in centres / minor injuries units Other local hospitals
NHS walk in centre, Hanley Health and Wellbeing Centre Burton Hospitals NHS Foundation Trust:
69/71 Stafford Street, Hanley, ST1 1LW. Tel: 0300 123 6759 Belvedere Road, Burton on Trent, DE13 0RB. Tel: 01283 566333
Open every day from 8am-8pm, including weekends and bank holidays
Cannock Chase Hospital:
Haywood Hospital walk in centre Brunswick Road, Cannock, WS11 5XY. Tel: 01543 572757
High Lane, Burslem, ST6 7AG. Tel: 01782 673500
Open 7am-10pm Monday to Friday and 9am-10pm at weekends and bank holidays Leighton Hospital:
Middlewich Road, Crewe CW1 4QJ. Tel: 01270 255141
Minor injuries unit (MIU), Cannock Chase Hospital
Brunswick Road, Cannock, WS11 5XY. Tel: 01543 572757 North Staffordshire Combined Healthcare NHS Trust:
From December 1st 2014 the MIU will be open from 10.30am-6.30pm every day Harplands Hospital, Hilton Road, Stoke-on-Trent ST4 6TH. Tel: 01782 441600
including weekends and bank holidays
Shrewsbury and Telford Hospital NHS Trust:
Minor injuries unit (MIU), Leek Moorlands Community Hospital Mytton Oak Rd, Shrewsbury, Shropshire SY3 8XQ. Tel: 01743 261000
Ashbourne Road, Leek, ST13 5BQ. Tel: 0300 123 1894
Open 8am-8pm every day including weekends and bank holidays South Staffordshire and Shropshire Healthcare NHS Foundation Trust:
Trust Headquarters, St. George’s Hospital, Corporation Street, Stafford,
Staffordshire, ST16 3SR. Tel: 01785 257888
Community hospitals The Royal Wolverhampton NHS Trust (New Cross Hospital):
Wolverhampton Road, Wolverhampton, WV10 0QP. Tel: 01902 307999
Bradwell Hospital:
Talke Road, Chesterton, ST5 7NJ. Tel: 0300 1230905
Cheadle Community Hospital:
Royal Walk, Cheadle, ST10 1NS. Tel: 0300 7900232
Cannock Chase Hospital:
Haywood Hospital: Please note that Cannock Chase Hospital: Brunswick Road, Cannock,
High Lane, Burslem, ST6 7AG. Tel: 01782 715444 WS11 5XY, tel: 01543 572757 is now part of The Royal Wolverhampton NHS
Trust, Wolverhampton Road, Wolverhampton, WV10 0QP, tel: 01902 307999.
Leek Moorlands Community Hospital: www.royalwolverhamptonhospitals.nhs.uk
Ashbourne Road, Leek, ST13 5BQ. Tel: 0300 1231894
Longton Cottage Hospital: Please note: The above details were correct in November 2014.
Upper Belgrave Road, Stoke on Trent, ST3 4QX. Tel: 0300 1230975 Please check online or phone to make sure they are still correct. Thank you.
University Hospitals of It’s our time is a county wide campaign to celebrate the investment
being made in Staffordshire’s hospitals, heralding a brighter, healthier
North Midlands NHS Trust future for patients. For more information visit:
uhnm.nhs.uk www.itsourtimestaffordshire.co.uk @NHSItsOurTime
Addresses and contact numbers
for our two hospital sites
Stoke-on-Trent site Postal address for the Trust:
Royal Stoke University Hospital UHNM NHS Trust, Royal Stoke University Hospital,
(Formerly City General) Newcastle Road, Stoke-on-Trent, ST4 6QG
Newcastle Road, Stoke-on-Trent, ST4 6QG
01782 715444
Appointments:
Queries about appointments are best made directly to the
relevant department. Alternatively, please contact Royal
Stoke Appointment Centre on 01782 676676 or
Stafford site County Hospital Appointment Line on 01785 230890
County Hospital
(Formerly Stafford Hospital)
Weston Road, Stafford, ST16 3SA
01785 257731
It’s our time
Keep A&E free
for emergencies only
The table below shows you the health services you can access for everything from
a grazed knee and diarrhoea to a sprained ankle and chest pain.
Self-care
Grazed Knee
Make sure your medicine cupboard is
Cough or cold
stocked up with over the counter remedies
Sore throat
NHS 111 Unsure
Unwell
When you need medical help fast but it’s not
Confused a 999 emergency
Need to know
where to go
Pharmacy
Diarrhoea
For advice on common illnesses and
Runny Nose
medicines to treat them
Headache
Your GP and If you have an illness or injury that won’t
Out of Hours Ear pain go away make an appointment to see your
Backache GP. If it’s outside your GP’s opening hours,
Throat infection you can telephone your GP surgery to be
directed to the local ‘Out of Hours’ service.
Minor Injuries Unit
Strains
or Walk-in Centre Sprains
For minor injuries and illnesses which can
be treated by an experienced nurse. Local
Stitches provision and opening times may vary, call 111
Burns for further advice or download the app.
A&E and 999
Choking
Chest pain
Life threatening situations and emergency
Blackout
Blood loss
You can now download the
free Choose Well app for
information about the nearest
GP, MIU, Pharmacy and A&E
department wherever you are
in Staffordshire.
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