Adapt to the Changing Lifestyle of Your Customers with 24/7 Mobility - Finastra
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
FUSION DIGITAL CHANNELS
MOBILE BANKING
Adapt to the Changing Lifestyle of
Your Customers with 24/7 Mobility
“
The ‘mobilCIB’ service delivers
information and services to our
Customer expectations for mobile and tablet banking are
high and rising. Finastra has extensive experience of the
design and development of mobile and tablet services
customers in a way that was not
previously possible, adding an
that are easy and enjoyable to use.
extra dimension to our e-banking
services. Finastra's Mobile
Finastra's Mobile Banking is part of a security components and can be used
Banking has proven both reliable whole Fusion Digital Channels offering. anytime on the go. Flexible business
and stable whilst displaying the It can be extended with Mobile Personal components mean Mobile Banking
level of performance required to Financial Management functionalities such can be implemented quickly, with full
as saving goals and budgets, and with implementation support offered.
”
meet our clients’ expectations.
gamification for saving goals and The system offers a wide range of banking
loan repayments. services, completing the transformation
Dr Áron Vitályos
of smartphones into ubiquitous mobile
Sales Director, CIB Bank Supporting all major mobile operating
banking platforms and enabling you
(Gruppo Banca Intesa) systems, Mobile Banking enables banks
to supply a perfect tool with which
to offer their customers innovative
customers can manage and control
mobile banking functionality and reduce
their finances.
time to market. It exploits smartphone
capabilities, such as push messaging and Customers can keep track of their
location services, and can be integrated income and expenditure and use a
into any existing online banking platform variety of payment options, including
and core banking systems. bluetooth and pay-to-phone payments.
Public functionality is included to engage
Mobile Banking brings next-generation
potential customers, while all users
mobile banking to all the most popular
benefit from attractive visuals and
smartphones. It provides applications
easy-to-use payment methods.
for iOS, Android and Windows Phone
platforms. It includes cost-effective
FINASTRA Factsheet 1
The Fusion Digital Channels'
Mobile Banking
“
Mobile banking use in Europe
grows fast: from 42 million users
Fusion Digital Channels' Mobile Banking has been
specifically designed to meet the demands of today’s
mobile users and the latest generation of mobile platforms.
in 2013 to 99 million in 2018. ”
Forrester, 2014
When it comes to mobile banking apps, Bank Anytime, Anywhere
user expectations are high. Smartphones The Mobile Banking front end enables
have revolutionized the way people use banks to provide customers with first-
their mobiles. The number of people class services that go way beyond
browsing the web, downloading apps, mere transactions. You can update your
games and news or joining social media customers about new offers, rates and
networks via phone has risen significantly. services—effectively turning mobile
So, to adapt to these breakthroughs and banking into a real-time communication
meet new customer requirements, we’ve platform by using alerts, internal and
delivered a best-in-class banking app for push messages.
99 mn banks with a drive to innovate.
Complete and Customizable
Front-Office The system offers full functionality for the
The mobile platform is part of a complete major mobile platforms as a smartphone
42 mn front-office digital banking solution app. The open API allows you to introduce
adopting an omni-channel approach cross-platform as well as platform-
with a mobile-optimized ergonomic specific content.
design. A continuously extending set of
unique features will help you out-innovate High Level of Security
your competitors. The system offers leading security, based
on real two-factor authentication for
2013 2018
Integrates Seamlessly online banking. It includes standard token
The flexible system dovetails with your functions, such as one-time password,
existing online banking platform, with the challenge/response and transaction
capability to integrate directly with your signing, alongside extra features like QR
core systems. code signing and signature templates for
speed and convenience. Moreover, TouchID
Easily Customizable can be used as an authentication method.
Built on open Java standards, it leverages
Finastra’s Digital Engine concept which Manage Your Mobile Banking Channel
bridges the gap between customization Through the Administration Console
and upgradeability; by keeping the core you can configure the system yourself,
modules untouched during upgrades, manage your translations, customers and
ensuring compatibility. The Digital employees—or communicate with your
Development Kit enables you to expand customers through internal messaging.
your service offerings quickly, whilst
maintaining your customizations.
2 FINASTRA Factsheet“
Finastra helped us to build
mobile banking services that are
Product Capabilities
Excellent Customer Experience and
Customer Inquiries and Transfers
The system handles inquiries relating to
accounts, deposits and cards, all through
intuitive and very easy to use. ” Smart Tutorial
Across devices Mobile Banking provides
the mobile application, reducing processing
costs for the bank. Customers can process
Caj Sjöman a clean and easy-to-navigate interface
payments by QR code, Bluetooth or by
Head of Mobile Banking, Ferratum without waiting for pages to download.
phone number, transferring funds between
Our native application uses built-in
their own accounts or to a third party.
mobile features to keep the experience
consistent. The design responds to user
Location-Based Services
behavior and environment based on the
Due to the capabilities of modern
screen size, orientation and operating
smartphones, the application can provide
system of a device. It offers real native
information on the current location of the
components, with eye-catching animations,
device, enabling users to easily find the
based on the mobile OS, and is fully
nearest ATM or branch. Current location
tablet-ready. Mobile Banking guides the
and directions are seen on Apple, Google
user through the basics in a very visual
or Bing Maps.
way. The user can navigate with swipe
gestures between the tutorial steps.
Push Messages
Push messages provide a simple and
Public Functions
secure channel to send messages
The system makes your customers lives
directly to your customers at no cost.
easier with offers and news, including FX
You can send personalized information
rate calculations and an ATM and branch
straight to customers’ pockets about card
search. They can activate or de-activate
transactions, balances, term deposits and
cards and change their daily card limits,
credit card warnings; and, similarly, digital
all from their mobile phone.
sales messages to provide information
on customer product needs.
Relevant Information
The home screen includes several
Intelligent Authentication Levels
widgets, to help the customer obtain
The application can run in three different
quickly the most relevant information
authentication levels that determine the
and access key functionalities shortcuts.
range of the available functionalities and
For example, the Comfort Zone widget
their behavior.
helps to visualize the customer’s current
balance while the Fresh Things widget
Peer-to-Peer Payments
presents the latest transactions.
Mobile Banking helps your customers to
initiate banking transactions quickly.
If there is a need for an immediate
payment, rapid payment information
can be shared peer-to-peer between the
parties involved.
FINASTRA Factsheet 3Ferratum Group Offers Mobile Banking
Services at Ground-Breaking Speed
Ferratum Group is a thoroughly modern Caj Sjöman recalls: “During our search,
bank, operating as a digital-only institution. we found that Finastra is one of the few
Ferratum offers fast, convenient financial vendors that offers a comprehensive
services, loans and savings, both online front-to-back solution with full integration.
and on mobile devices. We were able to get the back-end up and
running straight out of the box so we
Caj Sjöman, Head of Mobile Banking
don’t have to worry about what goes on
at Ferratum, explains: “A solid mobile
behind the scenes—leaving us with more
banking platform is the key to success
time to focus on the customer-facing
in today’s market. Traditional, in-branch
part of the app.”
banking is no longer enough for a new
generation of tech-savvy customers, With the new mobile app in place, Ferratum
who want financial services available can truly offer 24/7 retail banking services
in the palm of their hand." on demand. This enables customers to
open up to three new accounts in different
Looking to take mobile banking to the next
currencies, and obtain multi-currency
level, Ferratum evaluated a wide range of
debit cards—all in five minutes.
vendors and products before selecting
Finastra's Fusion Essence software.
The Virtual Bank for the New Generation
About Finastra Corporate Headquarters
Finastra unlocks the potential of people and businesses in finance, creating a platform for open innovation. Formed in 2017 One Kingdom Street
by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today – Paddington
spanning retail banking, transaction banking, lending, and treasury and capital markets. Our solutions enable customers to London W2 6BL
deploy mission critical technology on premises or in the cloud. Our scale and geographical reach means that we can serve United Kingdom
customers effectively, regardless of their size or geographic location – from global financial institutions, to community banks T +44 20 3320 5000
and credit unions. Through our open, secure and reliable solutions, customers are empowered to accelerate growth, optimize
cost, mitigate risk and continually evolve to meet the changing needs of their customers. 48 of the world’s top 50 banks use
Finastra technology. Please visit finastra.com
Finastra and the Finastra ‘ribbon’ mark are trademarks of the Finastra group companies.
© 2018 Finastra. All rights reserved.
GB 468 / 0218You can also read
