ANNUAL REVIEW 2020-21 - Winchester BID
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ANNUAL
REVIEW
2020–21
1
ne
La
thy
WHO IS
or
Andover Road
W
Sto
ck
br
t tree
idg
eR
WINCHESTER
tion
Hyde S
oa
Sta r
ay ste
d
ilw he
BID?
Ra Winc
THE BID
nu e
City
Roa
Ave
d
Winchester
AREA
Park
School of Art
Nort Winchester BID (Business Improvement
h Wa
treet
lls District) is a not-for-profit organisation
ns
ex S
led by the businesses of Winchester.
t
et
t
Stree
t
Stree
tree
arde
Dur
r Stre
eet
nga
Suss
te P The BID delivers a range of projects
eet
nt S
k Str
lace
le G
ters
ook
Towe
and services to help ensure that the
y Str
hme
Broo
St Pe
Stap
er Br
city remains well promoted, safe and
Jewr
Parc
St G
dle
secure, aesthetically pleasing and a
Upp
The Great Hall eorg
ad es S Friarsgate
y Ro
Mid
Eastgate Street
The treet thriving location to do business, for
Romse Hi gh S
treet customers, clients, shoppers, staff,
t
ire Stree The S
mpshital q uare Ma visitors and residents.
et
l H a p rket
Royaunty Hos
Quee
t
The
s Stre
ster S
Lan Broa
gate
Co e d way
t Min
et BIDs have now been operating in the UK for 15 years
Road
tre
ns Ro
oma
Bridge S
South
and there are more than 320 established across the
Grea
Win
St Th
country. BIDs are also a global phenomenon and
ad
Chesi
che Cole
rd
University ster broo can be found in countries such as the USA, Canada,
Cat k Stre
rkfo
of Winchester hed et Germany, the Nordics, Singapore and many more.
l Stree
ra l
Spa
Winchester BID has been in operation since 1 April
t
2008 and operates within a defined geographical
eet
Col area, shown on the map opposite. Over the last 13
lege
e Str
Stre years, the BID has raised around £500,000 per year
et through the collection of an annual levy, paid by 711
sgat
businesses falling within the boundaries of the BID
King
area. Additional funding of around 10% has also been
raised each year through sponsorship and project
generated income.
Winchester BID reports to an independent Board of up to 16 Directors, who In November 2017, businesses in the BID area (BID
oversee both the delivery of the city centre strategy and the funds allocated. members) voted in favour of Winchester BID continuing
The Board provide a wide range of skills and experience and represent its service for a third term of five years. The third term
a variety of industry sectors, including property, recruitment, retail, legal, commenced on 1 April 2018 and will continue until 31
March 2023.
hospitality and leisure. More information about the Winchester BID Board
of Directors is available on the BID website: winchesterbid.co.uk
You can read about the third year of the third term in
this booklet.
1
A YEAR IN REVIEW and retailers to reopen and
the Support Your Local
Businesses campaign
Businesses campaign
promoted the reopening
of hospitality, leisure and
extraordinary flash floods,
the team visited affected
businesses and liaised with the
promoted the reopening close contact services. The City Council and Hampshire
Over the last year (2020-21), Winchester BID has provided a of the retail sector. The BID BID hosted an online session Highways to help coordinate the
hosted online sessions for for businesses and worked response. The BID is exploring
strong return on your BID levy investment. Here are the highlights:
businesses at the beginning with Winchester City Council to options for a Business Flood
and end of the month covering distribute a Back to Business Protection Hub where
APRIL businesses. Levy payments to stay informed about best both preparations for and Pack for Hospitality, sandbags and other equipment
The COVID-19 pandemic were due 1 April but the practice approaches to experiences of reopening. The Visitor Economy and Close can be stored in the city centre
presented many challenges for first reminders for those supporting businesses during BID supported Winchester City Contact Businesses. The BID as an additional resource in
businesses. A regularly updated outstanding were not COVID-19. There was a Council in their successful bid helped the Visit Winchester areas at risk of flooding.
Coronavirus guidance issued until August to allow marketing campaign to raise to the Enterprise M3 LEP team to create marketing
webpage on the Winchester businesses time to adjust, awareness of the Savings Supporting Town Centres assets for the Rediscover SEPTEMBER
BID website provided advice plan and access the support and Advisory Service for Fund securing an additional What’s On Your Doorstep Pubwatch and Shopwatch
and useful links. Important available. The BID’s Support BID members. Working with £93,000 towards projects to campaign including a short meetings resumed online
updates were shared via the Your Local Businesses the Independents Advisory support the reopening of the film and other visuals. Paul coordinated by Jane Bastock
BID’s e-newsletter, social campaign provided advice Group the BID hosted an city and market towns in the Spencer became an Honorary (Business Crime Reduction
media and email alerts. to the public about how they online support session Winchester District. The BID Member of Winchester Manager). Festivals in
During the first national could continue supporting and Q&A for independent worked with the City Council Rotary strengthening the Winchester meetings resumed
lockdown and throughout the local businesses during businesses. The BID supported to produce and distribute a relationship between the BID online coordinated by Sarah
year the team were available to lockdown, shared updates from the Raise the Bar campaign Back to Business Pack for and this organisation which Davis (Projects and Operations
offer guidance to BID members, BID member businesses and calling on Government to Retailers. Paul Spencer met does so much to help in the Manager). The BID sponsored
including one-to-one support provided listings of those open extend grant support, so with the Cabinet Office to community. The BID supported Winchester Heritage Open
and online sessions. The for essential goods and services more businesses qualify. Paul discuss the safe reopening of the Sustainable Business Days, the first ever TEDx
Winchester BID Rangers or offering delivery or click- Spencer met with the Bank of businesses. The BID supported Network webinar on Winchester and Winchester
worked closely with the Police and-collect. The BID supported England to discuss the local Hampshire Chamber of sustainability in fashion Green Week. The BID helped
and the city’s CCTV service the Sustainable Business and national economy and Commerce to produce a and textiles. The results of the to promote the launch of
keeping watch on closed Network webinar on net issues concerning businesses. policy paper on the Station 35th Winchester Business the NHS COVID-19 app to
business premises and zero carbon for SMEs. The The BID provided data to assist Approach development. Street Barometer survey were businesses and the public. The
providing reassurance and results of the 34th Winchester the City of Winchester Trust Pastor patrols resumed published. The BID responded BID supported the Sustainable
assistance to those open. Business Barometer respond to national research working with the BID, City to the feasibility study Business Network webinar
The BID corresponded regularly survey were published. on Balancing Heritage and Council and the Police to help survey for the regeneration on sustainability and
with the local authorities and Growth in Cathedral Cities make the city safer at night. of Kings Walk into a new the new normal. The BID
Government to feedback M AY and Historic Towns and creative and cultural space. shared business feedback at
about the impacts locally Following the announcement of responded to the Winchester J U LY several workshops for local
and to lobby for support the Government’s COVID-19 Movement Strategy Winchester celebrates July AU G U S T authority led projects including
on behalf of businesses. Recovery Strategy a City Urban Freight Survey. as Independent Business During August, the BID research into future hotel
Collectively with many BIDs Centre Restoration and Month and there was a supported the Government’s demand, Central Winchester
across the country and with Recovery Group was formed JUNE social media campaign. The Enjoy Summer Safely, Regeneration public realm,
British BIDs, The BID Foundation to ensure strong partnership The BID published Kind Winchester BID AGM was Shop Local Week and Eat Winchester Vision 2020-
and ATCM we lobbied for working and collaboration Words: Ideas for Helping held online and included a Out to Help Out campaigns. 2030 and the Winchester
a BID levy holiday, but among public sector bodies Your Business through report on activities during Over 100 businesses in the Movement Strategy. The BID
this was not included in and stakeholders in the city Coronavirus and Beyond 2019-20 and future plans, new Winchester District took part in also participated in research
the Government’s support centre. Paul Spencer (Executive and hosted a county-wide appointments to the Board of Eat Out to Help Out with diners by British BIDs on shaping the
package for businesses. Director) and Chris Turner Twitter event on the topic Directors were made and the claiming 76,000 meals. The future of BIDs and helping
An example of successful (Business Development Hampshire’s high streets accounts for 2018-19 were BID assisted Winchester City places evolve and rebuild
lobbying was the extension Director) corresponded prepare to reopen. The presented. The Government Council to consult businesses in the wake of COVID-19.
of the business rates regularly with regional and Government allowed outdoor allowed more sectors to reopen on use of The Broadway
holiday to include more national industry bodies markets, car showrooms and the Support Your Local for market stalls. Following
2 ANNUAL REVIEW 3
O C TO B E R part in the trail. The results Government to provide further Excellence Awards were find out about the BID’s latest The BID Forum provided an of the 36th Winchester financial support for businesses announced. The BID successfully projects and services. The BID opportunity for businesses to Business Barometer survey affected by the pandemic. demonstrated full compliance helped Winchester City Council find out more about the work were published. Together The BID coordinated the city’s with The BID Foundation to launch a new business of the BID and other topics of with Visit Winchester and Christmas lights and tree Industry Standards and support service funded interest, including University Winchester Cathedral, the BID and festive marketing was one of the first BIDs by the Reopening High of Winchester student announced its plans for the campaigns began. in the UK to be awarded Streets Safely Fund, offering work placements, an update festive season in the city. the new kite mark which COVID-19 safety, digital on Central Winchester DECEMBER recognises transparency and marketing, e-commerce and Regeneration and the N OV E M B E R The Winchester Nutcracker responsible governance. The business recovery training Winchester Movement During the second national Christmas Trail was launched BID also submitted evidence and guidance. The BID Strategy workstreams and lockdown the team and after the second national for the renewal of its British organised an online meeting pop-up schemes. The BID hosted BID Rangers were on hand lockdown ended. This self- BIDs accreditation. for independent businesses an online support session to support the business guided and socially distanced to discuss new projects to for independent businesses. community and the consumer- outdoors activity encouraged J A N U A RY support independent businesses The BID met with Winchester City facing Support Your Local members of the public to The new year sadly began during the year ahead. The BID Council to discuss the Parking Businesses campaign discover more of the city with a third national lockdown installed new signage in the and Access Strategy and continued. The Winchester BID during the festive season and in response to the pandemic. High Street to help encourage provide business feedback. Rangers scheme celebrated 273 small groups and families The team and BID Rangers more people to explore the The BID launched contactless, two years since its launch completed the trail. The BID continued to support the side streets which are home to cashless and mobile donations and in that time had helped provided free parking for business community and the many of the city’s most popular for Spare Change for Lasting to recover over £31,000 BID members at weekends consumer-facing Support independent businesses. Change which supports Trinity worth of goods from offenders in the Tower Street Car Park in Your Local Businesses Winchester and Winchester stealing from local businesses. the lead up to Christmas as well campaign was ongoing. The MARCH Churches Nightshelter. Chris Turner and Sarah Davis as supported an extended BID organised meetings for The BID participated Paul Spencer met with Steve attended the National BIDs Park and Ride service and the Festivals in Winchester in a workshop with the Brine MP in the city centre and Conference and Sarah was temporary parking and traffic Group and the Winchester Hampshire Place discussed the Government’s awarded her Certificate information screens at key Tourist Guides to discuss Leadership Group COVID-19 response and in BID Management from entry points into the city. These plans for moving some events for the new Hampshire preparations for Brexit. British BIDs. The BID supported initiatives were implemented online as well as in-person Ambassadors initiative, A new programme of street the British Legion with an to help alleviate parking activities for later in the year. a network of businesses, cleaning began which Armistice Day installation at St congestion during the festive The city’s footfall counting organisations and individuals would see over 10,000m2 Maurice’s Covert. The Southern season. The BID attended the sensors were upgraded. who come together to hear about of pavements in the BID area Policy Centre published their launch of the Winchester The BID attended a meeting the success and developments cleared of grime and chewing report on Tomorrow’s City Vision 2020-2030. There of the Air Quality Steering that are shaping Hampshire so gum. Winter hanging Centre which was supported were celebrations for Small Group and participated as they can proactively raise the baskets were installed. The BID by the BID. The BID worked Business Saturday. The part of the panel at the Central profile of the place. The 19th supported the Sustainable with Winchester City Council BID responded to the Central Winchester Regeneration annual Winchester Business Business Network webinar to provide several Central Winchester Regeneration Open Forum. The results Excellence Awards were on a sustainable recovery Winchester Regeneration consultation. The BID of the 37th Winchester launched. The BID supported from COVID-19. Thania Miah online consultation sessions participated in a workshop led Business Barometer survey the Sustainable Business (Marketing and Communications for BID members. The BID by Winchester City Council and were published. The Spare Network webinar on Coordinator) delivered the participated in workshops Hampshire County Council for Change for Lasting Change reducing food waste. Thania Spooky Winch seasonal for other local authority led a new e-scooter and e-bike initiative presented a cheque for Miah confirmed arrangements campaign which involved projects including the Carbon trial for the city. The BID £2,270 to its partner charities. for the upcoming Easter Bunny a city-wide word search for Neutrality Steering supported the Sustainable Hop seasonal campaign members of the public to Group and Winchester Business Network webinar F E B R U A RY and Sarah Davis finalised enjoy with 178 participating Movement Strategy. The BID on the new Green Deal. The The next BID Forum took place plans for the 10th annual businesses and 251 small supported the Bounce Back finalists and winners of the 18th and provided opportunities Winchester Fashion Week groups and families taking Better campaign calling on annual Winchester Business for businesses to network and taking place later in the year. 4 ANNUAL REVIEW 5
SECURING A
STRONGER FUTURE
FOR WINCHESTER
In November 2017, Winchester businesses
voted in favour of Winchester BID continuing
Businesses indicated that their top
five priorities for Winchester BID to WINCHESTER
B I D ’S VA L U E S
to operate for a third term of five years, which deliver in the third term were:
began on 1 April 2018. The outcome of the
ballot was revealed on 3 November 2017 1. Investing in technology to enhance
by Winchester City Council, the ballot holder. city centre experiences
The overall result was 77.3% in favour by
2. Reducing operating costs for businesses
3. Expanding start-up support
A P P R OAC H A B L E
number of businesses, 86.8% in favour by 4. Lobbying and influencing local Prepared to listen and understand
rateable value, with a turnout of 40.5%. and central government
5. Delivering marketing campaigns
The BID is now moving into the fourth promoting the luxury and
evening economy offer
K N OW L E D G E A B L E
year of its third term. The business plan Being connected to make
for the third term ‘Securing a Stronger
Taking this research into account, informed decisions
Future for Winchester’ is available to
Winchester BID is committed to delivering
download on our website or to collect
a programme of initiatives to:
from the BID office on Parchment Street. CHANGE MAKING
Independent research commissioned by
• Promote and position Building partnerships to enable
Winchester as a centre for creativity, change and constantly improve
The Retail Group helped the BID to discover
culture and commerce;
which projects and services BID members
• Manage and enhance the cityscape;
wanted to see in the new term and BID
members had the opportunity to comment
• Provide savings and support T R A N S PA R E N T
business growth; Inclusive, open and honest
on the draft consultation document, which
• Influence Winchester’s future
was in circulation for comment and feedback
development to inspire positive change.
between February and July 2017.
6 ANNUAL REVIEW 7
F I N A N C I A L R E P O RT FAQ S
W H O I S L I A B L E TO PAY by the Council and the Police. The local authorities
THE BID LEVY? also contribute to the BID levy as they have
This financial breakdown details how Winchester BID used funds to The liability of the BID levy will be the responsibility premises in the BID area, therefore are treated
of the ratepayer of the hereditament listed on 1 in the same way as any other levy payer.
improve the city during 2020-21. The levy payable for 2021-22 is April in the year of the collection. If the property
based on the 2017 valuation rating list. or hereditament is empty or unoccupied, the W H AT I F T H E P R O P E RT Y
liability of the levy falls to the owner of the property I S VAC A N T O R R E C E I V E S
listed on 1 April in the year of collection. B U S I N E S S R AT E S R E L I E F ?
2020-21 2020-21 2021-22
The levy will be payable on all unoccupied
Levy Bill Projected Levy Bill
W H AT I F I D O N ’ T WA N T TO properties and regardless of whether it is
Actuals
BE INCLUDED IN THE BID? in receipt of an exemption or relief.
Income BID Levy £579,000 £447,000* £583,090 I S I T M A N D ATO RY ?
Yes, if your business falls within the BID area (a W H AT I F I L E AV E T H E P R O P E RT Y
detailed map can be downloaded on our website) A F T E R I H AV E PA I D T H E B I D L E V Y ?
External income £68,840 £120,206** £53,660 then inclusion is mandatory. This is to ensure there is WILL I RECEIVE A REFUND?
a collective investment which benefits the city centre. The levy is an annual sum and will not be
Total income £647,840 £567,206 £636,750 apportioned during the year when a ratepayer
D O YO U P R I O R I T I S E B U S I N E S S E S vacates or occupies a new property. If a
Central & Fixed Costs -£108,610 -£82,954 -£95,028 O N T H E L E V Y T H E Y PAY ? new property comes in to the rating list
No, we are extremely careful to distribute our mid-year, no charge will apply until the
time and efforts equally between all levy payers. following year’s levy becomes due.
Project Costs Positioning & Promoting -£190,166 -£95,893 -£180,670
We have a specific and strategic programme of
projects and services and we tailor our strategy W H AT H A P P E N S I F T H E R AT E A B L E
Managing & Enhancing -£246,280 -£218,110 -£242,000 to include all types and sizes of business. VA L U E ( RV ) O N M Y P R O P E RT Y
CHANGES DURING THE YEAR?
Supporting W H Y C A N ’ T I PAY BY I N S TA L M E N TS ? If a property undergoes a split or merger in the
-£38,600 -£34,300 -£38,380
Business Growth When the BID was launched, the proposal was rating list mid-year the levy will not be amended
Influencing & that the levy would be due in one lump sum. to reflect the change until the following year.
-£62,095 -£73,375 -£66,120
Inspriring Change This keeps administration costs to a minimum, If a property’s RV is decreased/increased
meaning your contribution will be spent on mid-year the levy will not be amended to
Total Expenditure -£645,751 -£504,632 -£622,198 improving our city, rather than on administration. reflect the change until the following year.
W H AT H A P P E N S I F I D O N ’ T PAY ? W H AT I F I H AV E A N Y C O M M E N TS
Projected Surplus £2,089 £62,574*** £14,552
If you do not pay your bill, you will be issued OR SUGGESTIONS?
with a reminder and then a summons. Failure to We would love to hear from you. If you have
* BID levy collection was impacted by the COVID-19 pandemic and
pay will result in legal action and further costs comments or suggestions, or even just want to
this figure represents levy collected at the time of printing.
will be added to your levy. Your debt will be come and say hello, please visit us at our office on
given to an enforcement agency to collect. 10 Parchment Street. Alternatively, our individual
** Additional external income included grants from Government as well as other grants secured
contact details are on the back page of this
by the BID to support specific projects, including the upgrade of the footfall counting sensors.
W H Y D O T H E C O U N C I L N OT booklet if you would like to discuss a particular
P R OV I D E T H E S E P R O J E C TS ? idea or issue we might be able to help with.
*** There is a surplus retained to support continued operations should BID levy
A BID delivers new or enhanced projects, which
collection be impacted by the pandemic in the new financial year.
are additional to the statutory services provided
8 ANNUAL REVIEW 9
MEET
THE TEAM
Paul Spencer
Executive Director
paul.spencer@winchesterbid.co.uk
Website
Chris Turner
winchesterbid.co.uk
Business Development Director
chris.turner@winchesterbid.co.uk
Office telephone
01962 841000
Sarah Davis
Projects & Operations Manager
For the latest updates
sarah.davis@winchesterbid.co.uk
from Winchester
BID, please sign up
Jane Bastock
to our e-newsletter
Business Crime Reduction Manager
by completing the
jane.bastock@winchesterbid.co.uk
form on our website
or by contacting
Thania Miah
enquiries@winchesterbid.co.uk
Marketing & Communications Coordinator
thania.miah@winchesterbid.co.uk
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