Anywhere, Anytime through mobile

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Anywhere, Anytime through mobile
HP Indigo APJ Photo Summit ~ Innovation Wins
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                                     Anywhere, Anytime through mobile
                                                                 The world of apps

                                                                                         Nikhil Shahane

                                                                               VP Mobile & Intl Business
Anywhere, Anytime through mobile
Most of us are more likely to be sleeping with our
 phones than our spouses or partners tonight…
Anywhere, Anytime through mobile
Current state of mobile

    2014: 5.2bn Mobile Phone Users
    (more mobile phones than toothbrushes in the world)

                                                          And on the rise
  60% feature phones                 40% smart phones
                                                                            Src: KPCB trends 2015
Anywhere, Anytime through mobile
$100bn out of $182bn in revenue comes from the sale of the iPhone

                                                           Src: Business Insider
Anywhere, Anytime through mobile
1.685bn Active mobile SM accounts       Mobile is 33% of all Web traffic

                                           Global Mobile Landscape

     Mobile monthly average Data: 900mb                   38% users bought online via Mobile
2800 Petabytes in total

                                                                                               Src: WeAreSocial
Anywhere, Anytime through mobile
The modern day rags to riches story is powered by Mobile
Anywhere, Anytime through mobile
If that wasn’t a good enough
reason…
The case for a mobile app
Anywhere, Anytime through mobile
Facebook                             USA

China                                LinkedIn

India   5 of the 10 largest world populations are apps
                                      Instagram

WeChat                               Twitter

WhatsApp                             Snapchat
Anywhere, Anytime through mobile
Apps everywhere
   Total number of apps downloaded, ever: 130bn+
48,000 apps downloaded every minute on the internet

         Revenue from Apps in 2013: 26bn

                                                  Src: Statista.com, Gartner
Anywhere, Anytime through mobile
ÍslendingaApp

 An app that tells
 you how closely
related you are to
someone you pair
   the app with.

                     “Bump the app before you bump in bed”
Android & iOS rule the roost with 90% of all apps

         Top apps are primarily messaging or social networking apps

1.6

1.4

1.2
                                 Google Play Store

 1
                                 iOS App Store

0.8                              Amazon App Store

0.6                              Windows App Store

0.4                              BlackBerry Store

0.2

 0
      Apps on the App Store
           in Millions                                           iOS

                                                                             Src: Statista.com, iOs App Store
Why should any business
consider an app?
26% of all research starts on branded apps

Sessions in shopping apps increased 174% in iOS apps and 220% in
                      android apps in 2014

                                                                   Src: Flurry, Think With Google, Internet Retailer
          Overall app usage increased by 76% in 2014

   30% of mobile sales for Mobile 500 retailer come from apps
Share of traffic from Apps vs      Payments & transactions through
        Mobile Web                      Apps & Mobile Web

                                             Transaction volume in $ Billion
         14%

                                      2019                                            142

                                      2015                        67
                           86%

                                                                                            Src: Nielsen, Forrester
                                             0          50                  100       150
               Apps   Mobile Web
                                                    Transaction volume in $ Billion

    A consumer spends 127 minutes a day on mobile apps
WhatsApp killed the SMS-star

        Disrupting the status quo
"Instagram has changed the way people see the world…. It’s
     everywhere. It’s become a common element of life”

            – Kevin Systrom, Co-founder - Instagram
2bn photos uploaded daily         700mn photos shared via Snapchat

   250bn photos uploaded to FB; 350mn+ photos uploaded daily

             70mn photos shared on Instagram daily

    Photo sharing is a big part of all social media apps,
     Instagram is the most popular photo sharing app

                                                     Src: KPCB, FB, Instagram, SnapChat, iOS & Playstore
Apple’s positioning the iPhone 6 as a photographer’s phone!
Google Photos

Google has just launched ‘Google Photos’ to deal with your photos
Mobile is now

There’s lots of money to be made

 Apps are a big part of mobile
How do we get a piece of this pie?
Make your business,
everyone’s business.
How do I get an App?
Bifurcation of apps based on
                    user behaviour
    Urgent Now            Repeat Now         Bored Now
   Emergency             Utility based       News &
    services               services       Entertainment
• SOS                 • Food             • Games
• Hospital            • Bills            • Videos
• Police              • Transport        • Music
Getting started
1. Change from within

Making mobile part of the organisational structure is important to
ensure long term success;

Align all stakeholders internally.
2. Consider the mobile context

Environment & context are constantly & rapidly changing.
People get hungry

People get hungry at different times and different places

People get hungry at different times and different places and sometimes are too lazy to step out
3. Why?

Have a clearly defined value proposition; answer the ‘Why’ and all
else will follow.

Offer utility and/or entertainment.
Starbucks uses it’s app to power its loyalty programme;
                  Win-Win for everyone
4. Picking the right pond

Limited resources means prioritization; pick the platform where most
of your users are likely to be and build for that first.
Hyperlapse

             Hyperlapse is only on iOS
5. A single app with responsive design

Consider having a single app that adapts to a tablet and a
smartphone instead of 2 apps, one for each device.
6. Build an app, ground up

Apps can use the features of a smartphone such as the camera &
notifications much better than mobile sites.
For every photo ‘donated’ Johnson & Johnson donated to a charity
7. App ASAP

App building is an evolving and iterative process, waiting to get the
perfect app might kill you.
They were obsessed about getting it right…

         They didn’t sell the app
8. Promotion is part of the process

Your existing customers are your first app users;
Mobile Search & Rich Media;
Promote your app along with a campaign for better results;
8.1 Promotion ++

  Focused        Strategic tie-      Social for
 Targeting      ups, especially   marketing; App
across media       geo-local       for fulfilment
9. There’s more to it than ‘installs’
                  Serve your
                    users

     Improve
                                Measure &
    customer
                                 Analyse
   experience

                 Capture Data
1.   Make mobile part of the organisational structure;
2.   Consider the mobile context
3.   Answer the “why” behind the app
4.   Pick the right pond to fish in
5.   Be a responsive app
6.   Think App; Build App
7.   App ASAP
8.   Promote it to grow it
9.   Think past the install
Things to ponder upon
… some hurdles you might come across
Native App vs Hybrid

Performance vs Rapid deployment

    Prioritizing the investment

Scalability and business objectives
Selling vs Serving

80% of branded apps don’t cross the 1000 download mark

   Only 1% of all branded apps hit a million downloads

                                                         Src: SoDA Report 2015
Is one of the most popular messaging apps powered completely
                        by photos/video

                   Now branching out to offer content

     Vergaraland               Literally Can’t Even     Snapper Hero
A few successful Photo to Print Apps

Print Studio     Zoomin.in     Chatbooks
 50k-100k         100-500k      10k-50k
downloads       downloads      downloads
Full service Digital 360 service partner

                                           160 People
                                           750+ man-
                                            years of
                                             award
                                             winning
                                           experience

Home-grown User Experience Division
                                                               Home-grown Mobility solutions division
SLIDE FOR Q&A

Nikhil.Shahane@indigo.co.in
+91 9819874144
@Bingeljell
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