AT THE CUTTING EDGE ARUBA USHERS IN A NEW ERA OF THE INTELLIGENT EDGE - ISSUE 32 JUNE 2021 - OmniClouds
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ISSUE 32 \ JUNE 2021 AT THE CUTTING EDGE ARUBA USHERS IN A NEW ERA OF THE INTELLIGENT EDGE
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CONTENTS
44 PRODUCTS
14
ARUBA USHERS IN
A NEW ERA OF THE
INTELLIGENT EDGE
AT THE
CUTTING EDGE
6 NEWS
12 26
12 THE CONNECTED WORKER
IS KEY TO POST-COVID
26 A CONNECTED WORLD
BUSINESS RESILIENCE
30 SECURING THE CLOUD
16 WHY YOU NEED TO MONITOR
YOUR ACTIVE DIRECTORY AWS TO DEBUT UAE DATA
34 CHARTING A CENTRES IN 2022
18 A BLUEPRINT
FOR SUCCESS
PATH TO GROWTH
ERICSSON POWERS LOCAL
INNOVATION AND TALENT
36 ADVANCEMENTS
TOP THREE TECH IN SAUDI ARABIA
20 THE DARK SIDE
OF THE CLOUD BUSINESSES
ENABLING
NOZOMI NETWORKS
TO EXHIBIT OT AND IT
24 AIMING FOR THE
TOP SLOT 42 TRUST
CAN VPN, RDP AND ZERO
COEXIST?
SECURITY CAPABILITIES
AT GISEC
PUBLISHED BY INSIGHT MEDIA & PUBLISHING LLC JUNE 2021 CXO INSIGHT ME 3
EDITORIAL
FIGHTING A
COMMON ENEMY
I
n May, we’d seen another crippling targeting backup data as well to gain a backdoor
ransomware attack against a major petroleum entry into your systems. The best way to protect
pipeline company in the US. The Colonial against ransomware attacks is actually go back
Pipeline attack resulted in major supply chain to basics. You’d need to reinforce cybersecurity
disruptions, leading to severe gasoline and diesel awareness, draw up an incident response
shortages in many states in the country. This was plan and carry out regular network audits
the largest attack on critical infrastructure in the and vulnerable assessment tests. Employing
history of the US, and the company had to pay a continuous data protection for all your mission-
ransom of close to five million dollars in bitcoin critical workloads is also a good idea.
to DarkSide, an Eastern European hacking group As we have seen in the case of DarkSide, which
responsible for the attack. In the last 14 months, outsourced most of its activities to the dark
we have seen an alarming rise in ransomware web, you can now buy ransomware attack tools
attacks, and according to the research unit of Palo for as low as $200. This means entry barriers
Alto Networks, the average ransom paid has more are very low, and any script kiddie can carry out
than doubled in 2020 to $312,493. This year, the ransomware attacks. However, if you make your
average ransom payment has nearly tripled. Now, systems robust and make it real hard for these
the question is should you ever pay if you are hit criminal gangs to infiltrate your network, they
with a ransomware attack? The industry is divided are most likely to move on to easy targets. The
on this, but the general consensus is that you can’t region’s largest cybersecurity event – GISEC -
trust criminals; even if you pay the ransom, there takes place from May 31st to 2nd June with live
is no guarantee that you’d get stolen data back. hacking demos and a packed conference schedule
As the saying goes, prevention is better than that throws light on the strategies you’d need to
cure, so you will have to develop a robust data ward off the bad guys. We are excited about the
backup and recovery plan. A word of caution return of live events and exhibitions and we hope
here: recently, cybercriminals have started to bump into you there on the show floor.
Published by Managing Editor Sales Director Operations Director
Jeevan Thankappan Merle Carrasco Rajeesh Nair
jeevant@insightmediame.com merlec@insightmediame.com rajeeshm@insightmediame.com
+97156 - 4156425 +97155 - 1181730 +97155 - 9383094
Publication licensed by Production Head Administration Manager Designer
Sharjah Media City James Tharian Fahida Afaf Bangod Anup Sathyan
@Copyright 2021 Insight jamest@insightmediame.com fahidaa@insightmediame.com
Media and Publishing +97156 - 4945966 +97156 - 5741456
While the publisher has made all efforts to ensure the accuracy of information in this magazine, they will not be held responsible for any errors
JUNE 2021 CXO INSIGHT ME 5
NEWS
AWS TO DEBUT choice for customers in the UAE to run
applications and store data locally,” said
UAE DATA Peter DeSantis, Senior Vice President
of Global Infrastructure, AWS. “The new
CENTRES IN 2022 AWS Region supports the UAE’s focus
on promoting technology innovation
A
mazon Web Services (AWS) that has made it a thriving global hub for
has announced plans to entrepreneurs, e-governments, and multi-
introduce an infrastructure national businesses. With the new region,
region in the United Arab organisations of all sizes will be able to
Emirates (UAE) in the first half of 2022. innovate faster and serve end-users with
The new AWS Middle East (UAE) Region even lower latency across the region.” applications to run in multiple Availability
will consist of three Availability Zones AWS Regions are comprised Zones and across multiple regions to
and become AWS’s second region in of Availability Zones, which place achieve even greater fault tolerance.
the Middle East with the existing AWS infrastructure in separate and distinct The addition of the AWS Middle East
Region in Bahrain, giving customers more geographic locations with enough (UAE) Region will enable local customers
choice and flexibility to leverage advanced distance to significantly reduce the risk with data residency requirements to store
technologies from the world’s leading of a single event impacting customers’ their data in the UAE while also providing
cloud. Globally, AWS has 80 Availability business continuity, yet near enough to even lower latency across the country.
Zones across 25 geographic regions, with provide low latency for high availability Organisations using this region will also
plans to launch 18 more Availability Zones applications that leverage multiple be able to access advanced technologies
and six more AWS Regions in Australia, Availability Zones. Each Availability from the broadest and deepest suite
India, Indonesia, Spain, Switzerland, and Zone has independent power, cooling, of cloud services to drive innovation
the United Arab Emirates. and physical security and is connected including compute, storage, networking,
“We are excited to build on the through redundant, ultra-low-latency database, analytics, machine learning,
great momentum of cloud adoption networks. AWS customers focused Internet of Things (IoT), mobile services
in the Middle East by providing more on high availability can design their and more.
ERICSSON POWERS development. The 100 graduates have
been exposed to new and different
LOCAL INNOVATION technologies, trained on Ericsson’s
AND TALENT IN process for developing innovation, as well
as instilling a creative mindset through
SAUDI ARABIA brainstorms and active ideation.
Eng. Emad Alaoudah, Procurement
Ericsson’s 5G Innovation Hub in Saudi and Support Services Vice President at
Arabia is currently developing a wide Mathias Johansson, Ericsson and stc said, “In collaboration with Ericsson
Eng. Emad Alaoudah, stc
range of 5G use cases across different we can help to build the next generation
industries and segments for consumers With the aspiration of the Innovation Hub of leaders in the ICT sector to fulfill Saudi
and enterprises across the Kingdom in fueling use-case generation across Vision 2030. Moreover, the agreement
with 100 local fresh graduates curated industries, Ericsson has also signed a aligns with stc’s Rawafed program’s
from Saudi Arabia’s leading universities MoU with stc’s enterprise unit to build vision to champion local content to build,
contributing to the initiatives. use-cases in innovative, private network develop and grow the ICT sector within
The fresh graduates, 50 percent of opportunities, as well as Industry 4.0 and the Kingdom by increasing its overall
which are female, are presented with the cross-company talent development. contribution to the economy.”
opportunity to experience on-the-job Ericsson’s commitment to talent Mathias Johansson, Head of Ericsson
training, test ideas, and see innovation development in the Kingdom has Saudi Arabia and Egypt added, “The
come to life. In the past two years the combined the efforts of the Innovation Innovation Hub is playing a significant
graduates have helped develop multiple Hub and the company’s graduate role in widespread adoption of 5G in
use-cases in 2019 and in 2020 helped program. Ericsson’s graduate program the Kingdom. Working with leaders in
push out several more. is focused on incubating talent in the the ICT sector like stc and Ericsson,
The 5G Innovation Hub was established Kingdom in line with Saudi Vision Saudi graduates can help spearhead the
to help the Kingdom leverage 5G by 2030 as well as demonstrating the progress of the nation in line with Saudi
testing new 5G-related and IoT use-cases. role the company has in the country’s Vision 2030.”
6 CXO INSIGHT ME JUNE 2021
MCAFEE
SIGNIFICANTLY
ENRICHES
MVISION XDR
M
cAfee has announced
significant expansion of
its MVISION Extended
Detection and Response
(XDR) solution by correlating the
extensive telemetry of McAfee’s
endpoint security solution, Secure
Access Service Edge (SASE) solution,
and threat intelligence solution powered from McAfee’s SASE solution, which Investigations serves as the catalyst
by MVISION Insights. These integrations detects cloud threats that occur within allowing analysts to more effortlessly
protect organisations against the most web and SaaS environments. It improves orchestrate smart and efficient
advanced threats while simplifying situational awareness, drives better workflows. MVISION XDR delivers end-
security operations with unified control and faster decisions, and elevates the to-end threat visibility across all attack
and visibility from device to cloud. SOC to a new level of efficiency and surfaces, greater context, and situational
McAfee MVISION XDR is the first effectiveness. awareness using automation to
proactive, data-aware, and open XDR “SOC processes involve siloed streamline operations so organisations
platform designed to help organisations monitoring and detection tools that can preempt an attack rather than
stop sophisticated, multi-vector generate an overwhelming volume of scramble to contain a breach.”
attacks with unified threat detection security alerts that often require manual Available immediately, MVISION
and response that connects and fuses effort to sort through and force analysts XDR capabilities include advanced
disparate endpoint, network, and cloud to take a reactive posture,” said Shishir threat detection, automated threat
data sources. XDR incidents are now Singh, Chief Product Officer of McAfee’s management tasks, proactive threat
enriched with actionable threat insights enterprise business. “AI Guided hunting and optimised response.
NOZOMI NETWORKS Organisations
must invest
its customer revenues with a 90% rise.
During the three-day cybersecurity event,
TO EXHIBIT OT AND IT in advanced the company will also focus on its recent
SECURITY CAPABILITIES cybersecurity
solutions to
strategic partnerships and showcase its
expansive product portfolio including its
AT GISEC secure their cloud-based SaaS offering Vantage, edge
increasingly offering Guardian and other subscription-
At GISEC 2021, Nozomi Networks Bachir Moussa, converged based and vertical-specific solutions.
Nozomi Networks
will highlight its tremendous growth environments. “GISEC serves as an ideal focused
momentum and key solutions and Along with our regional channel partners, platform to exhibit our strengths as an
capabilities to help Middle East customers Nozomi Networks empowers customers OT and IT security leader. It offers us
bridge OT and IoT security gaps and gain with leading-edge solutions and proactive the opportunity to connect with our
visibility across their operations. tools to unlock visibility across their OT, existing and new customers as well as
Bachir Moussa, Regional Director MEAR, IoT and IT architectures and step up their partners from across the region and
Nozomi Networks said, “Digitalization security and digital transformation.” leverage face-to-face meetings in a safe
and the Industrial Internet of Things (IIoT) Nozomi Networks was at the forefront of and secure manner. We look forward to
is redefining the traditional enterprise security innovation and helped customers having meaningful conversations with our
OT systems. OT and IT networks enhance their cyber defenses and address stakeholders and enable them to navigate
are increasingly interconnected and emerging threats, as they accelerated their the evolving threat landscape effectively,”
unconventional devices are plugged in digital transformation agendas in the wake added Moussa.
and capable of communicating. These of the pandemic. The company experienced The Nozomi Networks team will be
expanding attack surfaces have led to a record growth in 2020 with 110% increase available at its regional distributor Oregon
a huge spike in cybersecurity threats. in annual recurring revenue and expanded Systems’ stand C10, Sheikh Saeed Hall 2.
JUNE 2021 CXO INSIGHT ME 7
NEWS
LOCKHEED MARTIN, IFS BAG MAJOR DEAL WITH US NAVY
T
he US Navy has selected time fleet management and other through N-MRO
global security and aerospace business functions for more than will ensure
company Lockheed Martin 200,000 sailors. information is
and enterprise applications Following a comprehensive and always readily
company IFS to deliver an intelligent competitive evaluation process, the US available to
maintenance solution that will help Navy selected Lockheed Martin together help the US
power its digital transformation of with IFS’s industry-specific functionality. Navy achieve its
multiple legacy systems into a single, With the added support of software Scott Helmer, IFS desired materiel
fully modernised and responsive developer Beast Code, the solution will readiness and
logistics information system. The initially be fielded at multiple US Navy operational availability objectives.
solution will ensure personnel spend sites to help sailors and Marine Corps Scott Helmer, President, Aerospace
more time focused on the mission and maintainers break down operational & Defense, IFS, added, “We are
less on aircraft and ship repairs. silos and work towards a common proud to be part of N-MRO, which
The IFS solution comprises maintenance workflow across all ship will set a new global standard for
capabilities for planning and executing and aircraft platforms. Total Asset Readiness and the way
maintenance, repair, and overhaul The digital transformation of the defense organisations manage asset
of more than 3,000 assets including US Navy’s maintenance systems will maintenance and logistics, both ashore
aircraft, ships, and land-based see a consolidation of assets and and afloat. Aerospace and Defense has
equipment. The Naval Maintenance, parts data in a central repository been a key focus industry at IFS for
Repair, and Overhaul (N-MRO) solution visualised to the users through an decades and this landmark deal stands
combines AI, digital twin capabilities intuitive, mobile-friendly experience. as testament to the success of our
and predictive analytics to anticipate This initiative will lead to increased long-term strategy and determination.
and react to potential equipment data accuracy, streamlined workflows Working with Lockheed Martin and the
failures before they happen, which will and ultimately less asset downtime US Navy, we are already making great
contribute to the enhanced support of and fewer unscheduled maintenance strides and look forward to a long and
maintenance, supply logistics, real- events. Enabling Total Asset Readiness successful collaboration.”
GARTNER: GLOBAL The smallest but fastest growing market
segment is cloud security, particularly
SECURITY AND cloud access security brokers (CASB).
RISK MANAGEMENT “The pace of client inquiry indicates
that CASB is a popular choice for cloud-
SPENDING TO TOP using organizations,” said Pingree. “This
$150B is due to the growing popularity of using
non-PC devices for interacting with core
Worldwide spending on information business processes, which creates security
security and risk management technology risks that can be mitigated effectively
and services is forecast to grow 12.4% in with a CASB. CASBs also enable safer
2021, to reach $150.4 billion, according of machine learning technologies in interaction between SaaS applications and
to the latest forecast from Gartner, Inc. support of AI security. To combat attacks, unmanaged devices.”
Security and risk management spending organisations will extend and standardize Integrated risk management (IRM)
grew 6.4% in 2020. threat detection and response activities.” technology is also seeing robust double-
Gartner analysts said the strong growth In the Gartner 2021 CIO Agenda Survey, digit growth resulting from risks highlighted
rate reflects continuing demand for remote cybersecurity was the top priority for new during the global pandemic crisis.
worker technologies and cloud security. spending, with 61% of the more than 2,000 “Areas of significant risk driving near-
“Organisations continue to grapple with CIOs surveyed increasing investment in term demand include the advent of new
the security and regulatory demands of cyber/information security this year. digital products and services and the
public cloud and software as a service,” Security services including consulting, related health and safety uses, as well as
said Lawrence Pingree, Managing Research hardware support, implementation and third-party risks such as customer data
Vice President at Gartner. “Looking ahead, outsourced services represent the largest breaches or supply chain attacks,” said
we’re seeing early market signals of category of spending in 2021, at almost John A. Wheeler, Senior Research Director
growing automation and further adoption $72.5 billion worldwide. at Gartner.
8 CXO INSIGHT ME JUNE 2021
MORO HUB, HUAWEI TO BUILD SOLAR- “We are pleased to associate with
POWERED DATA CENTRE IN MEA Moro Hub as the key technology provider
for the largest green data centre in the
The signing ceremony was witnessed region. This is an important association,
by HE Saeed Mohammed Al Tayer, MD and it allows us to strengthen our
& CEO of DEWA, and Charles Yang, partnership with Moro Hub and take
President of Huawei Middle East, and part in fortifying the UAE’s sustainable
signed by Marwan Bin Haidar, Vice development goals. There’s been
Chairman and Group CEO Digital DEWA significant growth in the renewable
and Jerry Liu, CEO of Huawei UAE. sector, and we are optimistic that this
“The new centre positions Moro Hub, agreement will reinforce our endeavours
a subsidiary of Digital DEWA Group to implement and strengthen the
which also includes InfraX and DigitalX, adoption of carbon-neutral digital
M
oro Hub, a subsidiary of as a leading contributor to the UAE’s technologies,” said Yang.
Digital DEWA, the digital circular economy, while significantly aids Mustapha Louni, Senior Vice President,
arm of Dubai Electricity and DEWA’s progress towards sustainable Middle East, Africa & Greater India,
Water Authority (DEWA), development. It will offer digital products Uptime Institute, said, “We laud the
has signed an agreement with Huawei to and services using Fourth Industrial relentless efforts of the UAE government
build the largest solar-powered Uptime Revolution technologies, such as cloud to accelerate the adoption of the next-
TIER III-Certified Data Centre in the Middle services, the IoT and AI. Since the new generation infrastructure for its citizens
East and Africa at the Mohammed bin green Data Centre is the largest in the and businesses. Construction of the
Rashid Al Maktoum Solar Park. The new Middle East and Africa, it will enable global most sustainable Uptime Institute TIER
sustainable, carbon-neutral green data hyper-scalers to access carbon-free III-Certified Data Centre in the region
centre uses 100% renewable energy and computing. Moro Hub’s green data centre will provide green leadership to the IT
has a capacity exceeding 100 megawatts will help customers in their sustainability industry at large, and we are confident
(MW) and is the second solar-powered initiatives to reduce their carbon that this new facility will support the
green data centre in Dubai launched by emissions and become carbon neutral,” country’s sustainable economic growth
Moro Hub. added Al Tayer. for years to come.”
GISEC: SPIRE network visibility,
detection and
platform for sourcing and collaboration to
mitigate the effects of cyber-attacks. We
SOLUTIONS FOCUSES response and
more at GISEC.
are pleased to have Spire Solutions as an
ON ‘CYBERSECURITY
integral part of our show once again.”
Cybersecurity Sanjeev Walia, Founder and President
FOR THE COMMUNITY’ leaders across
government,
of Spire Solutions and GISEC Advisory
Council member, said, “We have supported
Regional value-added distributor Spire healthcare, GISEC since its inception in 2013 and have
Sanjeev Walia,
Solutions is once again the Official Spire Solutions finance, regularly launched new solutions in the
Distribution Partner of GISEC, the telecoms, energy region, showcased product capabilities to
region’s largest cybersecurity event, and other industries are facing a spike in customers, connected with technology
taking place from 31st May – 2nd June at the number of cyber-attacks against their partners and reconnected with our channel
Dubai World Trade Centre (DWTC). organisation, following the rise in remote partner ecosystem during the show. Our
Accompanied by leading technology working and a higher dependency on theme this year is Cyber Security for the
partners including Solarwinds, XMCyber, technology, an alarming trend which Spire Community which we believe is a regional
SecurityScorecard, ThreatConnect, Solutions will address at GISEC. priority and a collective responsibility.”
Rapid7, Digital Shadows, Gigamon, Thomas Löffler, AVP, Exhibitions, Solving cybersecurity challenges
Corelight, 3Data and Outthink, Spire DWTC, said, “The past year has forced requires a collective effort from the entire
Solutions will showcase continuous the cybersecurity community to face cyber security eco-system – regulators,
IT and security monitoring, breach unprecedented threat levels – the end users, technology manufacturers
and attack simulation, cloud security COVID-19 pandemic caught the world off- and channel partners. Spire Solutions will
posture management, vulnerability and guard and forced an almost-immediate emphasise this aspect during GISEC and
risk management, threat intelligence, shift to a work-from-home culture. provide practical solutions during various
security orchestration and automation, GISEC 2021 is an ideal in-person meeting public and private sessions.
JUNE 2021 CXO INSIGHT ME 9
NEWS
WYNDHAM HOTELS & RESORTS ROLLS
OUT ORACLE’S OPERA CLOUD GLOBALLY
W
yndham Hotels & Wyndham’s selection of OPERA
Resorts, the global Cloud for its full-service hotels
hotel franchising represents the latest in a growing
company with over list of newly launched technology
8,900 hotels across nearly 95 initiatives by the company, all of which
countries, has announced the center on giving franchisees tools to
roll out of the next-gen Oracle help provide a competitive advantage all, hotels can migrate to the system
Hospitality OPERA Cloud Property amid the ongoing pandemic. Last remotely in a matter of days, not
Management (PMS) to its full- September, the company launched weeks—allowing hotels, particularly
service hotels, making it the first a new best-in-classcustomer data conversions, to open faster.”
major hotel company to adopt the platform and prior to that, a fully “Wyndham’s progressive approach
system globally. The decision comes reimagined mobile app, making it to its digital transformation provides a
following successful pilots at nearly the first to bring mobile check-in strategic advantage for its thousands
50 Wyndham hotels over the last nine and checkout to more than 6,000 of hotel owners and operators around
months. economy and midscale hotels. the world,” said Alex Alt, General
Full-service hotels coming into the “The rollout of Oracle’s OPERA Manager of Oracle. “Having OPERA
Wyndham portfolio, which includes Cloud represents the next step Cloud in place allows franchisees to
brands like Wyndham Grand, Ramada in Wyndham’s continued digital quickly and remotely enhance features
by Wyndham, and Dolce by Wyndham, transformation,” said Scott for guests as the industry continues to
will be placed on the new PMS while Strickland, Chief Information Officer evolve, which is going to be critical in
existing owners have the option of at Wyndham Hotels & Resorts. maintaining a competitive edge.”
upgrading now or waiting until their “Not only does the system help The rollout of OPERA Cloud builds
existing PMS agreements expire. The our hotel owners deliver a better upon the foundation of a broader,
company anticipates approximately guest experience through a host multi-year digital transformation for
20 percent of its full-service portfolio of operational enhancements and Wyndham, which in recent months
will adopt the new PMS in the next 12 efficiencies, it’s designed to lower has enabled the company to quickly
months with the majority migrating their overall costs by eliminating stand-up new tools and offerings
to the system over the next several the need for costly and difficult-to- to help drive more business to its
years. maintain on-site hardware. Best of franchisees.
ESET TO DISPLAY also offers us an opportunity to
interact with our channel partners and
ADVANCE end-users visiting the exhibition from
CYBERSECURITY various countries.”
He added. “During the show, we will
SOLUTIONS AT GISEC be showcasing our latest solutions as
well as present ESET protect bundle
ESET has announced its continued offerings that provide comprehensive
presence at the region’s largest cybersecurity solutions for businesses
confluence of cybersecurity professionals of all sizes and enable them to manage
in the Middle East – GISEC. This year and mitigate risks emerging from the
the event will host over 150 exhibiting ever-growing threat landscape. We will
brands and the conference has lined up also share our learnings and global best
180 speakers to discuss the challenges practices to benefit our channel partners
faced by increasing threats resulting Demes Strouthos, ESET and end-customers.”
from a rise in remote working and rapidly ESET will be exhibiting its latest
accelerated digitalisation. and the show has always provided products and solutions and doing live
Demes Strouthos, General Manager, us with the desired platform to stay demos at its booth – SS3-9 in Sheikh
ESET Middle East said, “We have a connected with the industry leaders Saeed Halls 1-3, Dubai World Trade
long successful association with GISEC and cybersecurity experts. The event Centre, Dubai, UAE.
10 CXO INSIGHT ME JUNE 2021to manage remote network access for
KUWAIT’S AMIRI HOSPITAL RAISES THE thousands of people, and the platform not
BAR FOR DIGITAL HEALTHCARE SERVICES only delivered the performance it needed,
but also effectively protected the network
A
miri Hospital, one of Kuwait’s by the company’s from the fifty plus attacks and malicious
most established medical partner in Kuwait, access attempts the hospital typically
facilities, has leveraged new has enabled faced each day.
network architecture from an SLA of During the lockdown, the Hospital
Aruba, a Hewlett Packard Enterprise 99.9% at Amiri successfully migrated 80% of its services
company, to pioneer innovations and Hospital,” said to digital channels and consequently were
standards in digital health, telemedicine Eng. Mazyad Al able to reduce the footfall by 60% while
and in-patient care in the country. Ardi, IT Manager still offering world class care to its patients.
Dr Raed Sayed Hashem,
The implementation has resulted in Amiri Hospital of the Capital As pandemic related restrictions were
99.9% network availability, enabled Governorate. lifted, Amiri Hospital managed to maintain
introduction of remote healthcare, staff “We have implemented over 50 portable this reduction in footfall while enhancing
mobility, and other digital healthcare devices, that give our medical practitioners patient and staff satisfaction.
services, facilitated 60% reduction in instant secure access to patient records, The Hospital’s IT team is looking to
hospital footfall while serving same patient wherever and whenever they need it,” said continue to use Aruba’s solutions in
volumes and increased appointment Dr Raed Syed Hashem, Head of Disaster further innovative projects. It is currently
efficiency by 120%. Management Team. “This not only assessing Aruba’s Meridian mobile
The IT Infrastructure supports the empowers our staff to perform their duties engagement platform to facilitate
Health Informatics Platform, employing more effectively, but it also serves as a wayfinding and location-based services
best of breed solutions and integrating highly visual example to patients, of Amiri around the hospital to enhance patient
with existing systems, delivered through Hospital’s commitment to pioneering the experience while also preventing
the Kuwait based systems integrator – Ms latest digital technologies.” overcrowding in corridors and other
Virtus Informatics Company WLL. The Covid-19 pandemic best common areas. It is also testing an asset
“The Aruba architecture, designed, demonstrated the value and capabilities management system based on Aruba
successfully deployed and NOC managed of Aruba’s infrastructure. The hospital had Asset Tags, to enable better inventory
GISEC: TENABLE TO misconfigurations piling up as domains
increase in complexity, leaving security
SHOWCASE ACTIVE teams unable to find and fix flaws before
DIRECTORY SECURITY they become business-impacting issues.
Following its acquisition of Alsid in
CAPABILITIES April, Tenable added Tenable.ad to its
suite of Cyber Exposure solutions. With
Global Cyber Exposure company Tenable.ad, organisations can see,
Tenable will be exhibiting at the predict, and act to address risk in Active
Gulf Information Security Expo & Directory to disrupt attack paths before
Conference (GISEC), taking place at bad actors exploit them.
the Dubai World Trade Center from Tenable’s combination of risk-based
May 31 – June 2, 2021. The company vulnerability management and Active Maher Jadallah, Tenable
will highlight Active Directory security Directory security solutions help prevent
capabilities and shed light on how threat actors from getting a toe-hold in Middle East, Tenable. “At GISEC 2021,
customers can reduce cyber risk. the corporate environment, stopping we look forward to having impactful
Successful cyber breaches attacks before they can begin. conversations and discussing the most
typically start by exploiting a known “The acceleration of digital effective ways for customers to see,
vulnerability followed by attacks on transformation and remote work models predict and reduce cyber risk in the
Active Directory to escalate privileges, over the past year has resulted in a surge digital era.”
move laterally, install malware and of cybercrime. Active Directory is a The Tenable team will be available
exfiltrate data affecting IT systems and prominent and valuable target for threat at its booth SS3-D1, and will offer
operational technology. Unfortunately, actors who can use to gain access into demonstrations of its Cyber Exposure
most organisations struggle with a network and conduct further attacks,” platform, including Tenable.io, Tenable.
Active Directory security due to said Maher Jadallah, Regional Director, sc, Tenable.ot and Tenable.ad.
JUNE 2021 CXO INSIGHT ME 11VIEWPOINT
THE CONNECTED WORKER
IS KEY TO POST-COVID
BUSINESS RESILIENCE
CONNECTED WORKERS WILL HARNESS THE BENEFITS OF DIGITALISATION
TO PROVIDE BUSINESS GUIDANCE FOR ORGANISATIONS ACROSS THE
ECONOMIC SPECTRUM, SAYS RAVI GOPINATH, CHIEF CLOUD OFFICER
AND CHIEF PRODUCT OFFICER AT AVEVA
H
uman adaptability has been they had the option. At the same time, artificial intelligence (AI) and enhanced
on display all through our an increasing number of organisations collaborative tools are helping create
year of lockdown. With have switched to long-term remote work, a new reality for industrial operations.
digital transformation including Google and Microsoft. Software leaders in the sector, like AVEVA,
providing a workforce But what does this new location- are driving this innovation by providing
refresh, the post-COVID normal looks agnostic workforce mean for organisations software, services, and digitised power
set to be a world where scattered teams across the economic spectrum? How and process infrastructure solutions
are balanced by a strong emphasis on might hitherto location-dependent that enable the transition to the world of
business continuity. industrial manufacturers and energy virtually controlled sustainable operations
Having experimented with working companies, for example, prepare for such and empowered, connected workers.
from home, more workers would like the sweeping changes – even as they work to The industrial enterprise that is being
arrangement to continue – or at least, attract and retain new talent? And what created in the wake of the pandemic
to have the flexibility to determine their does that mean for business continuity? will have an empowered, connected
own working hours. A Pew Research workforce. As the next-generation
Center survey found that 71% of US Bridges the geographical gap workforce – a category of workers who
workers would keep working remotely if As business has become digitalised, cloud, do not know a life without the internet –
12 CXO INSIGHT ME JUNE 2021object. Such a digital duplicate provides
the digital backbone across the key
industrial disciplines of engineering,
WHILE THIS NEW production, maintenance, and supply
chain management, and provides
ENHANCED DIGITAL performance-based analytical predictions
COLLABORATION WILL BE to enable decision making and address
DELIVERED OVER CLOUD- business requirements.
BASED NETWORKS, IT IS The connected worker leverages
THE ACCELERATION OF these elements to give them context,
AI, COMBINED WITH BIG providing the insight, guidance, and tools
DATA, THAT WILL SUPPORT to ensure safe, effective, and consistent
work output specific to each role. When
TEAMS IN ELEVATING workers all along the manufacturing value
PERFORMANCE. chain gain instant access to the same
IN TANDEM, THE information, decision making is faster,
starts to assume their responsibilities, DEVELOPMENT OF more precise, and more profitable.
expertise based on years of experience CLOUD-BASED LEARNING An example of the two forces in action
will gradually be replaced by a new DEVELOPMENT TOOLS is the deployment with oil sands producer
digital skillset. Suncor, and power provider Duke Energy.
Designers, engineers, operators,
WILL HELP WORKERS Both companies use Schneider Electric
managers will all be equipped with
ALIGN AND DEVELOP hardware combined with AVEVA’s
the tools of information, analysis, SKILLSETS SPECIFIC TO dynamic range modeling, prognostics
automation, and guidance to ensure that EVOLVING ROLES AND JOB tools and AI-infused analytics to optimise
they are able to accomplish their tasks REQUIREMENTS. processes across their assets, combining
efficiently and securely, in their individual data on everything from flow rates
capacities and as digitally linked teams. and volumes to shifts and operational
These Connected Workers comprise the needs to be abstracted, contextualised, planning. The result is that the leaders of
beating heart of the resilient post-COVID and presented simply and clearly. both companies can detect unit failures
organisation. Automated guidance and learning aids early, identify potential production
are needed to provide digital expert challenges or equipment failures before
Rebuilding the workforce ecosystem assistance, and the experience of they occur and optimise performance by
As organisations build back better and industrial software must be as good shifting automatically to different plant
stronger, then, technology will continue as the intuitiveness and ease of use of component to pre-empt and prevent
to play an enabling role for this new consumer technology. the failure. These tools enabled Suncor
workforce. The normal workplace While this new enhanced digital to drive productivity and ensure higher
ecosystem to support them over the collaboration will be delivered over cloud- production, optimising the useful life of
medium- and long-term is already being based networks, it is the acceleration their portfolio. At Duke, meanwhile, the
radically rebuilt with cloud and AI at its of AI, combined with big data, that will team saved $34 million in a single AI-
core. Digital solutions will become a support teams in elevating performance. predicted operational catch.
valuable shop floor partner, providing In tandem, the development of cloud- As digital environments become the
remote access to the physical sites based learning development tools will norm across the economic value chain, the
that workers once occupied while help workers align and develop skillsets benefits of using tools such as the digital
simultaneously deploying the tools specific to evolving roles and job twin enable connected workers to make
required to collaborate with internal and requirements. more informed decisions, collaborate in
external colleagues – whether human real-time, improve safety and efficiency,
or robot. Two new personas and drive sustainability throughout the
Applications will need to interoperate When addressing the business drivers operation. The result is interconnected,
seamlessly to address complex use that shape the new normal, two key resilient organisations that work together
cases and provide workflows without personas emerge: the digital twin and the seamlessly – regardless of where they are
boundaries. No matter how complex connected worker. located and which time zone they operate
or domain-intensive the underlying Simply defined, a digital twin is a data- within. That is the true promise of digital
functionality, the relevant information led digital representation of a physical transformation.
JUNE 2021 CXO INSIGHT ME 13COVER STORY
AT THE CUTTING EDGE
JACOB CHACKO, REGIONAL DIRECTOR - MIDDLE EAST, SAUDI & SOUTH AFRICA
AT ARUBA, A HEWLETT PACKARD ENTERPRISE COMPANY, EXPLAINS HOW THE
COMPANY IS ACCELERATING DIGITAL TRANSFORMATION IN THE REGION WITH ITS
EDGE-TO-CLOUD STRATEGY.
W
hat’s been the impact But the question before us was how do
of Covid-19 on your we unify the networking infrastructure
business? – be it wireless or wired – and build zero
We all went through a trust protection around it? And how can
brief lull when Covid-19 hit us last year, but we provide it as a flexible option to our
surprisingly it didn’t have much of an impact customers? That is why we have launched
on our business. The business has shown network-as-a-service, which is a massive
growth, consecutive growth which has transformation for the industry. If you go
been fantastic for a business of our scale. back in history, we have seen major inflection
The systems that we had put in place was points. One was the invention of the Internet,
so resilient that it allowed us to transition which changed everything. The second
to remote work seamlessly. And as for our was the launch of the Apple iPhone, which
customers, we have seen a significant boost moved everything to the edge. Now, we are
in their digital transformation initiatives in the on the cusp of another inflection point in the
wake of this pandemic. Now we see strong networking industry. We are leading that
signs of economic recovery. space with the introduction of ESP, an AI-
powered, cloud-native platform that predicts
Are you seeing any shift in the tech Do you think the pace of DX is only and resolves problems at the network edge
investment priorities of your clients going to get faster? before they happen. We can drill down and
in the wake of this pandemic? We have started seeing a serious push for get to the root cause of connectivity issues
During the pre-Covid times, we had limited digital transformation because businesses with a 90 percent reduction in the time
customers who wanted to embark on the have realised this will be the way of life now. to resolution. Leveraging AI, this platform
digital transformation journey . When the With the speedier rollout of vaccinations generates real-time, actionable insights
pandemic struck, disrupting everything, worldwide, we might see the end of this that you can use to troubleshoot literally in
businesses suddenly had to adapt to the pandemic shortly. Covid-19 showed us minutes compared to eight to nine person
new realities to stay operational. Those that we should be prepared for any similar hours that it used to take before. Now, that is
businesses, which had invested in good eventuality in the future. So I think the pace the inflection point I am talking about.
infrastructure and adopted cloud and other of digital transformation is only going to
digital technologies, could adapt and evolve accelerate and a perfect example is of Saudi Can you please explain your edge-to-
much faster. Others had to go and build that Arabia building technologically advanced cloud strategy?
infrastructure to prepare for the new normal. smart cities. All these developments offer With digital transformation, our
enormous opportunities for networking customers are looking for only one thing
What is the impact of WFH on service providers. now – business outcomes. They need an
network infrastructure? infrastructure that would help them do
I was working from a physical office before, How is Aruba helping its that, and for that to happen, you need to
and suddenly, I had to work from home and customers accelerate their digital collect data, which is always generated at
log into applications and systems seamlessly. transformation journey? the edge. You need to capture, process,
This is what all organisations did, pivoting Right in the middle of the pandemic, we and analyse data near its source. Our
to a remote workforce. The question was, launched our Edge Services Platform (ESP) edge-to-cloud story with Aruba ESP is
how do you get onto the cloud and move to a as part of our edge-to-cloud journey, built about capturing data at the edge using
subscription model, be it software, platform, upon guiding principles of connect, protect, our secure WAN infrastructure from
or infrastructure? That transformation has analyse and act. At Aruba, we were always Silver Peak acquisition and transform it
happened during this period. deploying infrastructure for our customers. with a cloud-native platform that gives
14 CXO INSIGHT ME JUNE 2021you the agility to respond to business in the adoption of cloud technologies in the model, and it requires traffic to be
needs faster. The last nine months have region because enterprises have realised understood, analysed at the right speed. A
seen a dramatic acceleration of the that this is the only way they can reduce key attribute of our ESP platform is zero-
adoption of ESP as a platform. capital expenditure and, at the same time, trust security. You need to know what is
build resiliency in business operations. happening in your network, which devices
Could you elaborate more on your are connected, and process that secure
Edge Services Platform? Could you throw some light around data down to the last mile. The best part of
We launched the Aruba Edge Services Silver Peak acquisition and how it is our security strategy is automation – we
Platform last year. The building blocks integrated into your portfolio now? are not doing any manual interventions but
of the platform were connect, protect, We completed the acquisition around automating security with AI.
analyse and act. Connect is all about getting eight months back. The teams have
everything connected and data flowing; been integrated, and portfolios are ready Is WiFi 6 adoption mainstream now?
protect, to ensure that cybersecurity is at now. We have already started talking to There is a big demand for WiFi 6, and we
the heart of everything we do. And then customers about the SD-WAN portfolio. are the leading vendor in this space that
of course, ultimately delivering on the Silver Peak and Aruba were born at has shipped the maximum number of
business value, which is analyse the data, the edge of the network. That gives us a WiFi 6 access points globally. Most of our
and then act upon it. These came together really unique perspective on how we think customers understand the benefits of this
in a unified platform which we call Aruba about security. We think of the edge as new WLAN technology, and most of the new
ESP. ESP was the name intentionally being at least as important as the data rollouts are WiFi 6. In fact, it has reached one
because AI is going to be at the centre, or the cloud. We think the edge is million access points faster than any other
heart of this and we want to be able to the pivot point that enables you to make WiFi standard.
deliver this as a service. Aruba Central is a security transformation, and a WAN Aruba has also launched a Wi-Fi 6E
the vehicle from which ESP is consumed. transformation at the edge. access point, making it the first enterprise
You can obviously experience ESP in home networking vendor with a solution that
environments for work from home, branch Do you see SD-WAN as the next big takes advantage of the newly-opened
offices, campuses, data centres and clouds. opportunity? 6GHz spectrum.
One huge win that really signaled the It is an amazingly hot market. Gartner
adoption of ESP in a big way was with says it will be a 10 billion dollar business by Do you think 5G might replace WiFi
the Pentagon in the USA. The entire 2022, and nearly 30 percent of enterprises in the long run?
infrastructure is delivered as an Aruba locations will have only Internet WAN It is going to co-exist. 5G will reduce network
ESP edge. connectivity by 2023 which means SD- latency and drive user experience at the
WAN is going to proliferate. In the Middle edge, and the backhaul could be WiFi.
Is the cloud a key focus area for you? East, we see huge traction because both Industry 4.0 is all about how you can get 5G
Yes, it is a big focus area for us. Our public and private sector companies have and WiFi to work together seamlessly.
strategy has been to drive the entire started evaluating the benefits of moving
business to an as-a-service model and to an SD-WAN solution from the legacy How does Aruba’s as-a-service
towards the cloud in the last two years. MPLS infrastructure. approach differentiate from
SD-WAN is going to be a foundational competing tech vendors’ approaches
Is cloud usage increasing in the technology that brings the edge and to consumption-based IT?
region? the cloud together. Silver Peak allows The network-as-a-service offering from
The private sector has adopted the cloud us to really deliver SDN capabilities in Aruba is where you can pay for what you
much faster than the public sector, a plethora of different configurations. use and it’s going to be a game changer.
which is worried about data security, Zero-trust and SASE are going to be vital Customers would love to move to a pay
compliance, etc. Around five months back, ingredients enabling this edge to cloud as you use model which gives them the
we announced a strategic partnership with architecture of the future. flexibility of managing their cash flow and
Etisalat to provide Cloud Managed WiFi and at the same time get all the benefits of what
networking solutions to its customers in the What is your cybersecurity strategy? the model has to offer.
UAE embedded with advanced analytics Security has always been at the heart of our What makes Aruba’s as-a-service
across the public sector, retail, healthcare, strategy from day one. When the company approach unique is automation. What
and hospitality verticals. was launched 20 years ago, we became we’re doing is not just repackaging what
The public sector can have the same successful because we kept the firewall we have into a financial offer as-a-service,
cloud benefits out of an infrastructure architecture around wireless management. but actually, using AIops in the background
located within the country, with the highest Today, what’s more important is keeping to automate the delivery of the service.
data privacy and residency standards. The the cloud security sources stronger. That ultimately is going to be the way that
pandemic has fueled a significant uptake Enterprises are moving towards a SASE we can economically make it work.
JUNE 2021 CXO INSIGHT ME 15VIEWPOINT
WHY YOU NEED TO MONITOR Active Directory monitoring
Continuous visibility into Active Directory
YOUR ACTIVE DIRECTORY risks and detecting live attacks against it
is an essential control for businesses of
RAY KAFITY, VICE PRESIDENT - MIDDLE EAST, TURKEY & all sizes. The tools can offer actionable
alerting and prompt remediation of
AFRICA AT ATTIVO NETWORKS, EXPLAINS WHY ORGANISATIONS dangerous exposures to reduce attack
SHOULD NOT LEAVE AD DATA EXPOSED TO ATTACKS surfaces and lateral attack paths that
threat actors could exploit.
A
The tools can also provide live detection
recent PwC survey of of its security. for actions such as password spraying,
CEOs in the Middle East One DCSync, DCShadow, Golden Ticket attacks,
revealed that nearly approach and other events which are likely to be a
three-quarters considered that growing sign of an attack on the network. These
cyber-attacks and data numbers of detections allow security teams to respond
leaks as threats to growth in 2021. And security teams to the activities before the attacker can gain
rightfully so, as the recent SolarWinds are adopting access to their chosen goals.
incident and the Exchange attacks show, involves When choosing a tool to deploy that
cybercriminals are ramping up their automating will effectively monitor AD, it’s important
efforts to cause disruption and financial vulnerability to look for a range of specific capabilities.
cost to their victims. and live attack detection on Active These include continuously monitoring
With employees working remotely or in Directory. This strategy is powerful AD and providing reliable alerts should it
a hybrid setup, the challenge of guarding because an undetected exposure can spot any anomalous behaviour.
against cyber-attacks has increased lead to an attacker elevating their The tool should also provide
multi-fold. Far from the security of a privileges, changing security settings, actionable alerts for quick remediation of
corporate firewall, personnel are instead and erasing their tracks. These weaknesses before attackers can exploit
logging in and accessing data from innovative technologies can detect them, reducing some of the security
unsecured devices and public networks. an attacker’s activity during initial team’s workload and allowing them to
As an organisation’s security observation and discover their presence. focus on urgent activities.
perimeter currently extends to their Additionally, because Active Directory The tool should provide the most
employee’s homes, IT teams have had is inherently insecure, cybercriminals can effective protection with visibility and
to rethink their security policies and use tools to query AD and discover ways monitoring for domain, device, and user
architecture. These changes are now to access an organisation’s domain admin exposures across the AD. These will
centered on using identities to restrict accounts. Innovations in Active Directory ensure that the security teams spot any
access and ensure only authorised protection tools can deter these activities attempted attacks as quickly as possible
people can connect with centralised by concealing the real AD objects, to limit the damage attackers can inflict.
applications and data. intercepting unauthorised queries, and
returning deceptive results that misdirect Conclusion
The role of Active Directory the attacker into a decoy, negating their On average, four out of five known attacks
Despite the broad range of different ability to gather useful data. have leveraged Active Directory. With
attack types cybercriminals are using, From the attacker’s perspective, new innovations, continuous monitoring
industry research has found a common things seem normal, and they may and protecting AD without altering
factor that links more than 80% of them: believe they have successfully gained the the AD Infrastructure or operations is
Active Directory (AD). The Microsoft- data they were seeking. However, when now a reality. The two primary ways
developed directory platform is at the the attacker attempts to move laterally to do this are by monitoring AD for
heart of more than 90% of Fortune through the infrastructure using the fake misconfigurations and attacks in real-
1,000 corporate IT infrastructures and information they gathered, the security time and hiding the information AD
has, over time, become a favoured team is prepared for them and ready to contains, which the attackers need to
means for gaining unauthorised access. watch their next moves. steal, destroy, or tamper with data .
The security challenge stems from the This approach to AD security is powerful AD and the growing area of cloud
fact that some organisations view AD as because now the IT security team knows entitlements will remain essential IT
little more than ‘plumbing’ to connect the attacker’s tactics, techniques, and infrastructure components for many
the various infrastructure components. procedures (TTPs) and can gather years to come. Therefore, taking time to
As with many operational technologies, indicators of compromise (IoCs). They can ensure that identity security is as strong
the focus is on having it work without use this intelligence to help prevent future as possible now will help mitigate the risk
service disruption, often to the detriment similar attack activities. of attacks in the future.
16 CXO INSIGHT ME JUNE 202111th Gen Intel® Core™ gaming processors
Designed
to game.
Balanced performance Support for the More options
for high FPS and latest platform for how
low latency gaming technologies you play
Phone: +971 4 8863850
E-mail: marketing@asbisme.ae
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Intel technologies may require enabled hardware, software or service activation. No product or component can be absolutely secure. Your costs and results may vary. © Intel Corporation. Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries.CASE STUDY
A BLUEPRINT
FOR SUCCESS
GARRY TAYLOR, CHIEF TECHNOLOGY OFFICER, DATAFLOW GROUP, EXPLAINS HOW
THE COMPANY EMBARKED ON ITS TRANSFORMATION JOURNEY 10 YEARS AGO TO
BECOME A SUCCESSFUL AND WELL-VERSED CLOUD-NATIVE BUSINESS IN TODAY’S
DIGITAL LANDSCAPE.
T
he march towards As a leading global provider of Garry Taylor, Chief Technology Officer,
cloud technologies has specialised Primary Source Verification DataFlow Group, says, “We began our
accelerated, especially in the (PSV) solutions and background journey to cloud with Google Cloud in
past year, as organisations screening and immigration compliance association with iSolutions, almost a
were compelled to embrace services, DataFlow partners with clients decade ago. Since then, there has been
remote models and distributed work across the public and private sectors to no looking back and we have transformed
environments overnight in the wake of assist them in mitigating potential risk by our IT operations end-to-end over the
COVID-19. But companies like DataFlow exposing fraudulent education degrees, years. Today we have no applications
Group had started redefining the employment certificates, practice residing on local desktops or servers, and
parameters of how work happens by licenses, work permits, and passports. In we have zero data centres.”
experimenting with cloud for enhanced order to successfully authenticate these iSolutions, a specialised provider of
collaboration and productivity long documents, the company uses state-of- innovative technology solutions, has
before the ongoing pandemic. the-art technologies. been serving DataFlow Group for its
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