Back to the Mac with CompNow
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Back to the Mac with CompNow
Mac means Education
One seriously powerful chip Mac works with IT.
Set up devices from anywhere
The Apple M1 chip changes everything.
with zero-touch deployment.
Custom-engineered technologies.
And manage Mac at any scale
Blazing-fast processing. And incredible
with mobile device management.
power efficiency.In short, it’s a
breakthrough for breakthroughs. See page 4 & 14
For your entire team.
See page 6
Mac costs less in Mac works for institutions without IT.
the long run.
Great schools need great tech to enable their staff & students to seamlessly
With fewer support tickets, less
work and thrive. CompNow’s End-to-End Fleet Management offering
software needed and higher
covers purchasing and deployment through to end of lifecycle. DaaS
residual value, the savings add up.
provides a simplified solution to bundle your devices and IT services.
Compared with a PC, a single
Mac could save you $1,175 See Case Study page 18
over three years.
See page 11
Excel. Zoom. Outlook. Employee Choice. At your Service.
And accessorisation! It’s a pleasure.
All the apps you need run Give your students & staff the With over 150 technical staff
beautifully on Mac — from devices they love and let them get spread across the country,
Microsoft 365 and Google to work. Mac feels just like the Apple CompNow have the largest
Classroom to Adobe Photoshop devices they know and love — service & engineering team in
and more. Plus a range of proven and they work together seamlessly. Australia. CompNow provides our
accessories ready to rollout customers with efficient repair
See page 14 service centres in each of our
See page 17 locations, or even onsite.
See page 8
PAGE 2 1300 COMPNOW • info@compnow.com.au
CompNow
Apple Solution Expert: Education
CompNow are the Sole National Apple Authorised Service Provider in
Australia, and have an extensive history of working with Apple in all
environments - it is in our DNA! Let us share our knowledge with you.
CompNow have over 30 years of history in Australia specialising in Apple technology and have a
reputation for delivering best-practice Apple environments to a wide range of clients.
As a Solution Expert in Education, CompNow are able to help you ignite the creativity in every
student with Apple. We are well equipped to help schools & institutions with everything from
device choice, to deployment, to training for teachers – including Everyone Can Code and
Everyone Can Create courses.
At the heart of everything Apple does is a single vision: to create amazing products
that enrich people’s lives. It shapes not only what they make, but how it’s made and
what they care about. Apple technology is designed to give students new ways to
experience and demonstrate their learning—no matter what type of learners they are.
30+ 100k
end-point
Years as an devices
Apple Reseller managed
nationally
68+ Certified
Apple staff 1st Apple Authorised
Enterprise Reseller
Our Apple Authorisations Our Apple Pedigree
• Apple Authorised Enterprise Reseller • Apple Reseller since 1990
• Solutions Expert: Education • Extensively use Apple technology within
CompNow
• Apple Professional Learning Specialist
• Highest number of Apple engineers in Australia
• Apple Consultants Network • Largest number of Apple certifications &
authorisations in Australia
• Apple Authorised Service Provider
• Sole National Apple Authorised Service Provider
and Apple Certified Training Provide in Australia
1300 COMPNOW • info@compnow.com.au PAGE 3
CompNow Deployment
Gain a true zero-touch
experience with bulk device
deployments & roll-outs.
Our deployments team ensures your
device roll-out is a smooth process,
from working with you to understand
your specific configurations and
requirements, to data migration between
devices, all the way through to delivery.
Test & Tag Packaging & Thin Imaging
Making sure electrical equipment is up to AS/ Setting up each device to the exact requirements
NZS standard, before delivering your devices. of your organisation, including the operating
We can also test & tag equipment that is already system, standard configurations & common
in use. applications.
Asset Tagging Serial Number Reporting
Labelling each device with an asset tag & barcode, Customised reporting on end user devices,
and logging this in to your asset database. allowing easier tracking of which devices are
in use and who each device is assigned to.
Data Migration Screen Protector Application
Handling the migration of data between devices, Applying screen protectors and cases on bulk
simplifying the roll-out process, particularly for devices prior to dispatch to your organisation,
device upgrades. for day one protection.
Local Warehousing Packaging Disposal
We can keep a large range of devices in our local We can arrange for pick up and disposal of
warehouses, for easier and fast deployments. all packaging and rubbish after delivery of
your devices.
Lifecycle Management Data Destruction
Maintaining visibility over your supply chain Ensuring data security when devices are
to assist in upgrading & disposing of IT retired, with data wiping and restoration to
infrastructure, devices, printers and other factory settings, as well as providing data
assets when necessary. destruction certificates.
PAGE 4 1300 COMPNOW • info@compnow.com.au
CompNow Modern Deployment
for Apple - Review
CompNow’s team of certified senior architects
will work with your school to integrate Mac,
iPad & iPhone seamlessly & securely into your
organisation. A CompNow Modern Deployment
Review for Apple will guide the way.
Whether you’ve just started integrating Apple Webinar Series:
into your organisation or already have devices APPLE MODERN
DEPLOYMENTS
Review
deployed, our senior engineers can ensure
you’re ready to support the growing number of Hear from industry experts Marcus Ransom,
staff & students using Apple devices. CompNow Apple Solutions Architect and Aaron
Polley, CompNow Senior Pre Sales Engineer and
host Katrina Tauro in the first
As an Apple Authorised Enterprise Reseller, of 3 webinars, as they take you
we’ll work closely with your IT teams to create through the quickest and
comprehensive assessments of your environment easiest way to integrate
and the best practices for managing & scaling Apple Mac’s into
your Apple deployment. your organisation.
Benefits of performing a CompNow Modern Deployment Review
• Provide Apple and industry best practices from a CompNow
Professional Services engineer
• Assess your current IT infrastructure
• Mentor and collaborate with your team
• Provide immediate feedback
• Deliver a clear, focused modern deployment readiness report
with actionable recommendations
• Plan implementation milestones and next steps
• Deliver Apple device integration ratings scorecard
Our report will cover key pillars within your organisation, including:
• Apple device deployment & management • Application deployment & management
• Directory services & Single Sign-on • Integration with Apple School Manager
• Email • Back-end infrastructure
• Networking, Wi-Fi & VPN • Employee productivity
• Collaboration • User experience
• Help desk & support • Self-servicing models
• Core application analysis & compatibility • Security
1300 COMPNOW • info@compnow.com.au PAGE 5
Introducing M1 Pro and M1 Max
M1 has transformed our most
popular systems with incredible
performance, custom
technologies and industry-lead-
ing power efficiency. No-one
has ever applied a system-on-
a-chip design to a pro system
until today with M1 Pro and M1
Max.
With massive gains in CPU and
GPU performance, up to six
The most powerful chips Apple has ever built times the memory bandwidth,
a new media engine with Pro-
Res accelerators and other
Apple has announced M1 Pro and M1 Max, the next advanced technologies, M1 Pro
breakthrough chips for the Mac. Powering the all-new and M1 Max take Apple silicon
MacBook Pro, new chips feature up to a 10-core CPU, even further, and are unlike
32-core GPU, 64GB of unified memory, ProRes anything else in a pro notebook.
acceleration and industry-leading power efficiency.
Scaling up M1’s transformational architecture, M1 Pro
offers amazing performance with industry-leading Johny Srouji
power efficiency, while M1 Max takes these capabilities Senior Vice President of Hardware Technologies,
to new heights. Apple
Advanced Technologies for a Complete macOS :Unleash the
Pro System Capabilities of M1 Pro
Both M1 Pro and M1 Max are loaded with advanced custom
and M1 Max
technologies that help push pro workflows to the next level:
macOS Monterey is engineered to
• A 16-core Neural Engine for on-device machine learning unleash the power of M1 Pro and M1 Max,
acceleration and improved camera performance. delivering breakthrough performance,
• A new display engine drives multiple external displays. phenomenal pro capabilities and
• Additional integrated Thunderbolt 4 controllers provide even incredible battery life.
more I/O bandwidth.
• Best-in-class security, including Apple’s latest Secure Enclave, The Mac wakes instantly from sleep, and
hardware-verified secure boot and runtime anti-exploitation the entire system is fast and incredibly
technologies. responsive. Advanced power management
• M1 Pro and M1 Max add dedicated ProRes accelerators in the features intelligently allocate tasks
media engine, delivering unbelievably fast and power-efficient between the performance and efficiency
video processing cores for both incredible speed and
battery life.
PAGE 6 1300 COMPNOW • info@compnow.com.au
CompNow Modern Deployment
for Apple - Launchpad & Identity
Launchpad
CompNow’s team of certified senior architects will
integrate macOS into your school infrastructure,
providing a complete deployment and management
proof of concept for your organisation.
Webinar Series:
Launchpad for Apple addresses the demand for APPLE MODERN
DEPLOYMENTS
Launchpad
employee choice in the modern organisation while
also ensuring a positive Mac user experience. The second of 3 webinars, hear
With a modern deployment workflow your school as our CompNow experts take
can quickly get a Mac up and running in a you through Launchpad, that will
production environment. Launchpad can also provide a complete deployment
demonstrate a Mac integration without interrupting and management proof of concept
for your organisation.
your existing systems
Identity
Over the last 5 years verification and identity best
practice has moved towards a more modern,
secure and robust workflow. CompNow’s Modern
Deployment Identity for Apple offering enables
you to take a deep dive in to working with people Webinar Series:
across multiple devices and in a variety of locations. APPLE MODERN
DEPLOYMENTS
Identity
If your environment is already using macOS,
explore how devices and users currently associated The third of 3 webinars, our
with identity and implement ways to improve it. experts will show that even if
your environment is already using
Ensure you are able to safely and securely integrate
macOS, devices and users
staff access from Apple devices using your centrally currently associate with identity
managed Identity Platform. can implement ways to improve it.
Benefits of Launchpad Benefits of Identity
• Gain a proof of concept of Mac in your organisation • Audit your current Identity environment
• Enable you to meet employee preference in terms of • Enable your employees to self manage their
devices and device set up device set up
• Build on your IT team’s level of Mac expertise • Develop new IT efficiencies
• Develop new IT efficiencies • Ensure adequate levels of security
• Ensure adequate levels of security • Manage compliance
• Manage compliance
1300 COMPNOW • info@compnow.com.au PAGE 7
CompNow
Authorised Service Provider
Nationwide Service Repairs
With over 150 technical staff spread across the country, CompNow have the largest service and
engineering team in Australia. CompNow Technical Services provides our customers with efficient
service centres located in each of our locations. Simply book online and send your device in using our
courier service, or bring your faulty equipment in during office hours, and we will be able to advise on
repair options and estimated turn arounds. As well as providing in-house repairs, CompNow can
deploy engineers onsite to your business, for a range of services.
CompNow has Service Teams in Adelaide,
Brisbane, Cairns, Melbourne, Perth & Sydney Read more here
Hardware Repair Services Available Authorised Enterprise Reseller
• Device repair In 2019, CompNow became one of the
• Online booking first Apple Authorised Enterprise Resellers
• Onsite service & repairs at our local facility in Australia.
• Dedicated & fully qualified service technical team
As an Apple Authorised Enterprise Reseller,
• Serviced items returned with free shipping
CompNow has the expertise to deliver Apple
• Troubleshooting & data recovery services
technology into your organisation to work
• Insurance claims
side-by-side – with all devices – in a fully
• Inside and outside of warranty repairs
integrated ecosystem.
• From 1 to 1,000 devices for all organisations
PAGE 8 1300 COMPNOW • info@compnow.com.au
CompNow Apple
Professional Learning Specialist
Onsite and Hands-on. Our Specialist Trainers are leaders in their fields.
In consultation with leadership, our team will design a relevant and timely professional learning model for teachers.
Depending on the model, our Apple Accredited Professional Development Specialist, Apple Professional Learning
Specialist and Microsoft Innovative Educator can work on-site with teachers, in teams or side-by-side in the classroom.
This is aimed at supporting digital confidence & up-skilling operational skills, but most importantly focusing on
integrating digital technologies into teaching practice, to deepen student learning and achieve identified learning
outcomes across all learning areas.
Karen Pastro Anton O’Callaghan
National Professional Learning and National Training Specialist
Development Consultant
Ba Ed (Media), Cert IV Training & Assessment,
DipTeach (Primary), GradDip( Educational Computing), Dip Interactive Media, Apple Professional
Advanced Skills Teacher, Apple Distinguished Educator, Development, Digital Publishing Suite Adobe
Microsoft Innovative Educator Trainer, Apple Teacher, Certified Expert, Microsoft Innovative Educator
Apple Professional Learning Specialist Trainer, Apple Teacher, Apple FCP X Certification,
Apple Swift Certification, Apple Keynote Certification
A qualified teacher with over 34 years’ experience,
Karen is CompNow’s National Consultant for Professional Anton is a qualified teacher and trainer, with Adobe
Learning & Development, working with school leaders ACE & ACA Certification and over 15 years experience.
and teachers across education systems, from Early He has worked in the fields of video production,
animation, web development and rich interactive media,
learning to University, to ensure the pedagogy is leading
incorporating both the Apple & Adobe software suites.
the technology in learning and teaching.
A professional multimedia practitioner with trainer
Karen’s belief that there is no ‘one size fits all’ strategic certification, Anton has presented industry seminars
plan that includes a professional learning model, ensures and training, as well as developed curriculum and
that every education environment has a personalised taught attertiary level. He is constantly evolving and
professional learning plan, that supports the school’s developing his own skills and encourages others to
Vision and Mission for e-Learning; where current and join him in the pursuit of excellence.and teachers
emerging digital technologies are authentically integrated across education systems, from Early learning to
in the learning and teaching environment, underpinned University, to ensure the pedagogy is leading the
by sound pedagogical practice. technology in learning and teaching.
1300 COMPNOW • info@compnow.com.au PAGE 9
CompNow
Apple School Manager
You’re in control with Apple School Manager.
Manage every device with ease.
Apple School Manager is a simple, web-based portal
that lets IT administrators deploy iPad & Mac in schools.
Easily provide students & staff with access to Apple
services, set up devices, get apps & books, and enable
teachers with tools to create engaging learning
experiences — all from one place. Now with Microsoft We offer on-site or
Azure Active Directory support, it’s easier to integrate iPad remote training to
& Mac into your existing environment and provide your assist schools with
students & staff with access to key Apple services for their Apple School
Manager setup.
teaching and learning.
Fast Setup Manage MDM Enrolment
A built-in setup assistant provides step-by- Quickly find devices your school has purchased
step instructions to create Managed Apple through Apple or CompNow. You can also oversee
IDs, enrol IT administrators, purchase content, MDM server information, configure enrolment
manage device enrolment & more. settings & streamline device setup.
Buy & Distribute Account Creation
It’s easy to make volume purchases of Apps Apple School Manager lets you securely access all of
and Books. Your education discount is your school’s key enrolment information. By connecting
automatically applied to the Apps you buy. to your Student Information System, you can set up IT
And you can distribute or remove materials to managers, create accounts, and locate students, staff
students or staff with a few keystrokes. & classes, including federation with Azure AD.
PAGE 10 1300 COMPNOW • info@compnow.com.auCompNow Finance
Mac costs
less in the
long run.
Read the
Forrester TEI
study, July 2021,
here:
CompNow aims to deliver a seamless finance offering for your organisation
Get control of your technology faster with the latest End User Computing equipment or network
infrastructure utilising a finance agreement that suits you and your organisation. Take advantage
of modern procurement methods such as Devices as a Service or more traditional Leasing
methods, allowing for payment holidays or seasonal structures backed by in-depth
understanding of the equipment market and finance.
• DaaS • New Equipment Financing
• Master Lease Agreements • Services and Software Financing
• Standalone Operating and Finance Lease agreements • Sale and Lease back or existing
• Instalment Payment Plans for Software equipment
Simple End of Term On-going Value
Receive up-to-date information to ensure Providing lowest possible rentals to you. Over
we manage the return of your old assets on 24 or 36 month terms, you pay much less
time and in fair working order. than the invoice value of the technology and
stay ahead of the technology curve.
Simplified Billing Sale & Leaseback
Enjoy regular predictable payments. with a Put cash back into your business. Purchases
CompNow service level agreement incorporated you made from CompNow could be sold back
and embedded in the rental, one simple payment to us and leased in a simple finance solution.
resolves all your IT needs.
1300 COMPNOW • info@compnow.com.au PAGE 11CompNow Case Study
Scots College Sydney
Creative engagement with 1:1
iPad Pro & Pencil at The Scots
College Sydney
The Scots College Sydney actively engages
its students in authentic learning experi-
ences. The introduction of 1:1 iPad Pro and
Apple Pencil devices into the Preparatory
School is playing a vital role in fulfilling this
commitment. The rollout included profes-
sional development that is assisting teach-
ers to confidently apply technology in their
classrooms, and streamlining management
of the College’s ICT environment.
Since 1893 The Scots College Sydney has been a distinctive Australian school
who inspires boys to learn and strive for excellence together. Located in Bellevue
Hill, the College is a multi-campus, independent Presbyterian primary through
secondary, day and boarding school.
THE CHALLENGE
The close collaboration between The Scots College’s
elearning and ICT teams underpins its driving pedagogy:
the understanding of the diverse and dynamic nature of
intelligence. Learning experiences need to be increasingly We were determined to make
personalised, shaped in response to the boys’ stages the use of technology in our
of development & towards a ‘growth mindset’.
Preparatory School a positive
Mr Bobby Demitriou, ICT Manager at The Scots experience for teachers and
College Sydney, explains that the Preparatory
School’s shared bank of laptops previously had to be students, while also simplifying
booked by teachers and moved between classrooms. its management.
Problems ensued, including the management of
the various devices and teachers’ reluctance to use
the fleet due to unreliability and time loss. “Young
boys logging in at each lesson ate into class time.
There was no individual responsibility to look after or Brandon Bailey
charge devices. And the boys often had work stored in elearning Integrator
different places,” he says. The Scots College
PAGE 12 1300 COMPNOW • info@compnow.com.auCOMPNOW CASE STUDY: SCOTS COLLEGE SYDNEY
SCHOOL TRANSFORMATION
THE CHALLENGE THE SOLUTION THE BENEFITS THE PRODUCTS
While devices and apps can CompNow and The Scots • Professional development sees • iPad Pro with Apple
have a resounding impact on College collaborated on teachers working from a consistent Pencil
the learning experience of a 1:1 iPad Pro and Apple and broadening knowledge base • CompNow Professional
young students, it must be Pencil solution with profes- • Students actively engaged Development
the right technology, applied sional development key to • CompNow MDM & DEP ensured • CompNow Managed
effectively and by confident the enthusiastic uptake by smooth rollout Services
teachers. teachers. • Efficient management of single
device fleet
THE SOLUTION CompNow met with Scots’ Leadership Team to
determine how best to rollout in line with its pedagogy.
The existing iPads at the school were “very popular Critical to adoption would be building integrity for the
with teachers and, with their requests for access to new learning tools.
more of them, we decided to go completely iPad for our
new fleet,” Mr Demitriou says. What support did the teachers need to maximise the
effectiveness of the iPad and Apple Pencils in the
The iPad Pro wrapped the advantages of a keyboard, classroom? What skills would help them explore the
to be used to learn touch typing, as well as the paper- creation of content and the devices’ power to deepen
equivalent Apple Pencil for freehand writing and drawing. student learning?
CompNow confirmed the solution and implementation “CompNow proposed having a single induction
path. The single technology fleet would solve the workshop, with our teachers working together from a
management simplification issues. Appropriate common knowledge base to create a single positive
restrictions could be placed on access and use. mindset. From there we have built a highly effective
program,” Mr Bailey says.
The Apple Device Enrolment Program implemented by
CompNow, saw the new fleet pre-configured and set THE BENEFITS
up to connect to Scot’s Jamf environment out of the
box. “This approach smoothed the introduction from With the single fleet of iPads and 1:1 ownership:
the first batch. We have had continuous, great support “Technology is no longer getting in the way of
from CompNow,” Mr Demitriou says. learning. Teachers can confidently plan to include it
in their lessons. Now, there’s no stress, everything is
The success of the project, from the initial order of 300 reliable,” Mr Bailey says.
iPad Pros, has grown in the last two years to a fleet of 380.
CompNow undertakes all repairs and replacements. With each student allocated a device “the boys have
a sense of independence and responsibility – in terms
Emerging research is showing the use of iPad Pro and of not only use but charging and keeping their devices
Apple Pencil for writing, sketching – as opposed to safe. We have far fewer insurance claims and repairs,”
pure keypad – has a significant impact on the depth Mr Demitriou says.
of retention. There are distinct differences between a
stylus – tapping to move or open assets – and digital The adoption of the iPad, as the only in-class device,
inking with an Apple Pencil. The Apple Pencil add-on has “simplified our system issues as we are no
was to help Scots’ primary aged boys in their transition longer rushing around the campus delivering and
to educational technology, to work on their pencil grip maintaining equipment. And there’s additional time
and writing, as an adjunct to traditional pen and paper. saved as pushing out apps is a simple operation
“With the Apple Pencil they can draw a response to and licensing is automatic. We are able to do more
something they read or learn. It also opens the door to strategic ICT development for the College” he says.
information and ideas sharing,” Mr Brandon Bailey, The
Scots College elearning Integrator says. CompNow is a trusted technology partner at The
Scots College: “they have been supporting us for
Professional Development for ‘Growth Mindset’ several years and that relationship is critical in our
drive to extend learning opportunities within each
Critical to the success of the iPad and Apple of Scots’ campuses,” Mr Bailey says.
Pencil introduction was CompNow’s Professional
Development program to provide the big picture for all
Preparatory School teachers.
1300 COMPNOW • info@compnow.com.au PAGE 13CompNow
Apple Device as a Service
The modern workplace
with Apple
Apple Device as a Service mitigates the costs
and risks associated with refreshing a fleet of
personal hardware devices, by taking them and
bundling them up with a variety of software,
accessories and services, all for a simple,
monthly subscription fee.
We know an Apple DaaS solution delivers results for your institution
Simply Compatible Easily Managed
Apple devices are designed to work with your Zero-touch deployment means that your staff
existing infrastructure. And even when your devices are good to go, right out of the box.
staff are at home, they still get their favorite Apple devices seamlessly integrate with your
apps and software experiences. From Slack, mobile device management solutions.
Microsoft 365, and VPN services to SAP and Anywhere, anytime. Distribution and
Salesforce solutions, it all works beautifully management at scale are easy, too. So you
with Apple. have complete control — and peace of mind.
Get More Done Lower Costs
Powerful hardware meets intuitive software meets Low support costs. High residual value. Flexible
the best productivity apps in the business. financing options. That all adds up to a lower
Empower your employees to do their best work total cost of ownership. When you choose Apple
with the products they love. products, you’re making a smart investment.
Get the all-in-one solution
Try our
Step 1: Devices Step 3: Accessories Apple
•
•
Macbook Air
Macbook Pro
•
•
Mice
Headphones DaaS
•
•
iPad
iPhone
•
•
Apple Pencil
Dock
Education
• iMac •
•
Airpods
Adapters
Calculator
here:
Step 2: Software Step 4: Support
• Microsoft Office 365 Business • Logistics capabilities
• Microsoft Office 365 Business premium • Financing capabilities
• Microsoft office 365 Enterprise • Professional services
• Mobile Device Management Service capabilities
• Additional Apple
Additional Microsoft software ; capabilities
Dynamics 365, Intune, Azure, EMS
PAGE 14 1300 COMPNOW • info@compnow.com.auCompNow
Automated Device Enrolment
CompNow are the first Australian Apple reseller to offer device enrolment
in Apple School Manager directly.
Combining your Device Management software (MDM), your Volume Purchasing (apps & books),
and purchasing your hardware directly through CompNow, you can now enjoy true zero-touch
configuration of your devices – iOS, iPadOS, tvOS, and macOS.
CompNow have an extensive history of helping customers with 1:1 Programs and Mobile Device
Management solutions. We can assist you bringing these together using Apple Business Manager
with your choice of MDM.
The ABM Difference
• Automated Mobile Device Management (MDM) enrolment
• Lockable MDM enrolment
• Supervision Over the Air (OTA)
• Customised Setup Assistant when initially turning on your iPad / Mac
• Federation of Managed Apple IDs with Azure Active Directory
Automated MDM Enrolment Ove r the Air (OTA) Supervision
• Zero touch configuration for IT (iOS/iPadOS only)
• Immediate configuration when • OTA Enabled during setup
activated • Setup wirelessly via Automated
• Require users to automatically Device Enrolment
enrol in your MDM • Supervision provides greater centralised
• MDM profile is locked to the device control of an iPad including:
• Automatic re-enrolment if device > Restricting access to iMessage
is reset > Configuring a global proxy
> Allow or prevent users from deleting
Customised Setup Assistant apps
• Simple setup right out of the box > Allow or disable access to AirDrop
• Enable users to set themselves up > Silently install & remove apps
• Skip screens to streamline the process, • Managed Apple IDs
including :
> Passcode, Location
> Restore from backup
> Apple ID, Terms of Service
> Siri, Sending diagnostics
1300 COMPNOW • info@compnow.com.au PAGE 15CompNow
Networks & Procurement Panels
We’re proud to be listed on numerous technical and procurement panels
across the country.
New South Wales Contract 999 –
Brisbane Catholic Diocese
NSW C999
Catholic Education Western Australia Procurement Australia
Department for Education South Technical Support to Schools Program
Australia- DFE SA Victoria – TSSP VIC
Local Buy – LGAQ, LGAT & LGANT University Procurement Hub
Local Government Information
Victorian Whole of Government
Technology South Australia – LGITSA
Personal Computer and Server
WA Local Government – WALGA
Equipment - PCSE Gov SA
PAGE 16 1300 COMPNOW • info@compnow.com.auApple works with Everything
Microsoft 365
Productivity booster
Microsoft 365 brings
together best-in-class
Word Excel PowerPoint Outlook
productivity apps with
powerful cloud services, device
management, and advanced
security in one, connected
experience.
Teams OneNote SharePoint OneDrive
Adobe Creative
Cloud
Work smarter with apps
that work together. Illustrator Photoshop InDesign Bridge
Create seamlessly across
devices and platforms with 20+
apps for design, video, web, UX,
and more.
Lightroom Dreamweaver After Effects Xd
Box Jamf suite of products
Access files
Box lets you store data securely Succeed with Apple
in the cloud and easily access Empowering people with Apple technology
files from your iPhone, iPad, and that is consumer-simple yet enterprise-
Mac. And Box now integrates secure is best accomplished with a
with iWork specific focus on the Apple ecosystem.
Slack Salesforce
Stay connected Manage customer relationships
With Slack, everyone on Salesforce combines your customer
your team can easily share relationship management apps,
documents, communicate, and custom apps, Chatter, and business
collaborate, using any device. processes into one seamless
experience.
1300 COMPNOW • info@compnow.com.au PAGE 17CompNow Case Study
Mater Christi College
Current and reliable technology
showcases all possibilities at
Mater Christi College
The experience of CompNow’s managed
services at Mater Christi College is creating
confidence in its critical technology
environment. There are no longer concerns
about “we don’t know what we don’t know”
as the College benefits from expert planning
and new resilience in support of its evolving
technology roadmap.
Mater Christi College (MCC), a Catholic secondary school in Belgrave,
Melbourne, has a reputation for excellence in all-girl education. Its student
cohort of 700, supported by 100 staff, learns within a 1:1 MacBook and iPad
program, contemporary learning spaces and a fully WiFi connected campus.
THE CHALLENGE
Spurred by a government funding initiative in
2012, MCC became the first school in Victoria to
complete a full 1:1 Apple rollout. But IT administration
fell to a teacher-librarian, and later MCC’s two Our students are our focus.
business managers. With a growing dependence on For them to thrive, we’re heavily
technology, there was an ever-widening gap in staff
expertise and capacity.
dependant on technology.
CompNow is the difference in
Tatum Mitchell, the Business Manager, Finance
at MCC said the school looked to an outsourcing terms of technical, financial
contract in 2018 to support its rapidly evolving and efficiency improvements
technology environment. The College was introduced
to CompNow and “we immediately saw that they
across our IT environment.
understood the specifics of the school sector. That
gave us the confidence to move forward with them,”
she says. Tatum Mitchell
Business Manager,
Mater Christi College
PAGE 18 1300 COMPNOW • info@compnow.com.auCOMPNOW CASE STUDY: MATER CHRISTI COLLEGE
MANAGED SERVICES
THE CHALLENGE THE SOLUTION THE BENEFITS THE PRODUCTS
As a technology dependent school, the CompNow set about solving • High staff and student • CompNow Managed
complexity of running its ICT had out- the immediate issues of satisfaction with CompNow Services Agreement
stripped the bandwidth of MCC’s business stabilising the College’s service • CompNow onsite
managers. The College needed expert software and hardware. • Paperless device procurement technical staff
help in developing platforms to match the Then began the work, with • Vastly improved budget • CompNow Audio
requirements of its students & staff. The MCC’s executive, to design predictability Visual services
school wanted to outsource the manage- a staged path to a robust, • Staff productivity gains
ment of the evolving environments technology enhanced future.
THE SOLUTION environment “can’t afford to stop, this is very much a
work in progress,” Tatum says.
An efficient, simplified regime for the handling of its
total technology resources, as well as Mobile Device THE BENEFITS
Management (MDM), were high priorities for the
school’s service agreement. Under its MSA, the College is supported by two
fulltime CompNow technical staff on-site, backed
“With CompNow, all we had to know was what we needed by the help desk. The automated, end to end
as a school in terms of pedagogy and business dictates. device ordering system – from placement and user
From there, they brought the supporting services and agreements, through to reconciliations – is smoothing
technology solutions to the table,” Tatum says. the procurement process.
CompNow immediately undertook a full audit of MCC’s “Nothing falls between the cracks. Ordering and
IT environment – including its licences and equipment help desk support is very responsive,” Tatum says.
warranties. The initial focus was to stabilise and reduce Students simply use the online portal to log support
risk from ageing elements of the school’s software & tickets and receive help from CompNow’s very
hardware. approachable team.”
Then, over 18 months, a program of change was “It says a lot that CompNow secured a female
established to take MCC to the latest standards, that technician as part of the team they allocated to our
would be transformational to its teaching & learning, as all-girl school. And with Fiona Griffith and myself
well as the school’s administration. as business managers within the school’s STEM
environment, it’s helping promote and provide role
In addition to the MDM, the project stream covered models,” she says.
server/storage, core switching and security upgrades.
MCC is experiencing vastly improved budget
“The CompNow people were great in presenting predictability with the renewed service program. From
everything clearly. They were conscious of not the MDM, right through to scheduled professional
overwhelming us or trying to introduce too much too development, all aspects are included in the managed
quickly,” Tatum says. service agreement.
With its systems mapped and stabilised, the College & The efficiency drive saw new printers introduced
CompNow were then able to look to the future and at throughout the school. “CompNow’s involvement in
productivity gains – from how best to use technology the selection, price negotiation and implementation
in the classroom and for administration. was very effective,” Tatum says.
That has seen the migration to cloud offerings for such Another advantage of CompNow’s management
elements as backup and recovery; the introduction of is that MCC retains all the IP, and so maintains
Office 365; and a cashless campus now streamlining independence in all of the systems developed.
student and staff use of photocopiers and the canteen.
The College has expert advice on hand to put longer
In the process of ongoing advances, an upcoming term planning and life cycle management in place. It
switching and fibre update will take MCC’s has the flexibility to ramp up specialist expertise to
environment to a consistent, reliable Tier 1 standard. complete specific projects at the school.
Next in the 2021 strategy is a Wi-Fi project to ensure
equitable, efficient coverage for students and staff; “When you develop a relationship and have access
and a new firewall will further protect the school from to a partner you can trust – in so many different
threats to security. areas – everything becomes possible. CompNow’s
managed services have put us on a consistent, always
As the school expects to cater for a student population advancing technology path that we can rely on,”
of 800, the continuous improvement of MCC’s IT Tatum says.
1300 COMPNOW • info@compnow.com.au PAGE 19Watch our experts dive into everything Mac:
cnow.link/youtube
cnow.link/Apple-M1Pro
Apple Solutions Architect, Marcus Ransom, gets hands-on with the
new MacBook M1 Pro, looking at: the three USB-C ports, HDMI, the
new MagSafe 3 power connector, new keyboard, and fantastic 1080p
FaceTime camera with a three-mic array. He also shows the notch, and
discusses Apple unleashing the M1 chip’s power in this new device with
performance upgrade and optimisation.
cnow.link/Apple-Unleashed
CompNow Apple Solutions Architect, Marcus Ransom and CompNow
Systems Engineer, Damian Cavanagh give you a guided tour of the
latest releases from Apple.
cnow.link/Apple-Monterey
CompNow can help businesses or schools manage upgrades to new
operating systems, ensuring all aspects perform as expected - so don't
hesitate to get in touch with us ahead of any planned upgrade. For now,
hear from CompNow Systems Engineer, Ella Strong who gives us a
guided tour of the new MacOS Monterey features such as Focus, Notes
and updates to Safari.
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