Banana Shire Summit Ergon Energy Retail - October 2018 - Banana Shire Council
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Banana Shire Summit Ergon Energy Retail October 2018 In Confidence – Not for Distribution
2
Partnering with Leukaemia Foundation
Light the Night is an event that we sponsor,
giving the community the opportunity to walk
beside those facing their own cancer journey,
and to remember loved ones lost. It is also a
time to raise vital funds to find a cure for cancer.
Did you know that The Leukaemia Foundation
provides over 45,000 nights for families to fly in
from regional Queensland towns like Biloela to
Brisbane, so that they can be there to access
the very best in care and the latest medical
facilities?
3
Drought Relief for Farmers
• If you, your family or someone you know is affected by drought, we can help
with our Drought Relief support for farmers
• We manage the drought relief program on behalf of the Queensland
Government to waive fixed charges on electricity bills
• Between Oct 2017 and Sep 2018 there were 6,220 properties with receiving
drought relief totalling $13 Million. (Average of $2K per site p.a.)
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Working together to partner with RFDS
• More than 140,000 of our customers and employees currently participate in our
donation scheme. They donate either $2 or $5 through their quarterly electricity
bills to help support the RFDS. (Over $12.5M to date)
• Every cent of their donation is sent directly to the RFDS to assist with their
Aircraft Replacement Program and updating vital medical equipment.
• https://www.ergon.com.au/about-us/community/royal-flying-doctor-service
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Ergon Energy is 100% Queensland owned 6
Where does Ergon Energy Retail operate
From the Past to the Future Our community challenge Empowering every customer You can make a difference
Challenges and Opportunities
The changing face of the electricity industry
The electricity industry is rapidly changing across the globe. The story is no
different in Queensland, where the challenges are complex, the technology is
always evolving, and customers’ expectations are shifting.
- One way vs two way transport of energy
- New usage/ technology
- Change in peak times to late afternoon and early evening
9
Ergon wants customers to be on the best tariff
for their needs, ideally using the lowest usage
rate. kWh rate
1 70
60
50
cents per kWh
40
30
20
10
0
T12A Peak T11 T12A OP T33
kWh rate 62.7 25.3 21.5 21
19 October 2018 Note that usage rates exclude supply charges or demand charges, where applicable 1
0Residential Tariff Comparator https://apps.ergon.com.au/calculators/ResidentialTariffAssessment.aspx 11
What tariff are you on? Tariff Options beyond 2020
Transitional Tariffs expire in 2020
21
66 20L
Transitional
Tariffs
65 22L
62 37
13Transitional Tariff Bill Insert
– Sep to Dec 2018
19 October 2018 Draft only 1
4EnergyCheck - Free online portal & business tariff comparator 15
EnergyCheck
• provide tariff calculations for you, no need to enter your bills, help with deciding
whether tariff change is beneficial.
• help with budgeting and benchmarking with similar customers
• Online portal – 24 hour X 7 day availability
• Our local contact centre is here to help - call Ergon Retail on 1300 135 210
• We are available to be here for you – there are number of Ergon Energy Retail
Managers here today
“It has provided good tips on running costs of
lights, air conditioning and refrigeration which
helps us run our business more efficiently"
Rodney from Dewdrop Inn Patchwork & Craft, Hervey Bay.Tariff comparison tools 17
Together we can make a difference
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