Bóthar na Cé, Enniscrone, Co. Sligo Tel: 096 37840 Email: Website:www.sonas.ie - Sonas Nursing Homes

Sonas
Nursing
Home
Ard na gréine

             Bóthar na Cé, Enniscrone, Co. Sligo
  Tel: 096 37840 Email: ard@sonas.ie Website:www.sonas.ie

About
Sonas Nursing Home Ard na Gréine
provides Long Term Residential, Respite,
Convalescent and Dementia Care in our
52 Bed Nursing Home. We are an award
winning leading provider of residential
care in Enniscrone, Co. Sligo and across
Ireland.

Sonas Nursing Homes operate 9 Nursing
Homes with over 400 beds along with 4
Childcare Facilities throughout Ireland.
Sonas Nursing Homes are committed to
providing high quality care. Sonas
Nursing Homes have received national
awards in End of Life Care and Ancillary
Workers and have been nominated and
recognised in many fields including
Healthcare Assistants, Nurses, Persons in
Charge and Dementia Care.

All our staff are experienced,
professionally qualified and undergo
continuous professional training. We
strive to enhance the quality of life of all   WE ARE PASSIONATE
residents.
                                               ABOUT ENSURING ALL
We pride ourselves on our range of             RESIDENTS LIVE THE
activities to suit all tastes. Our full time
Activities Coordinator meets each new
                                               FULLEST LIFE POSSIBLE
resident to discuss their social interests.
We create meaningful activities that
provide opportunities for interaction and
communication.

Services Included in Fee:
  Nursing and Personal Care
  Basic Aids and Appliances to assist you with activities of daily living
  Single or Double Room
  Nutritional Food
  Laundry Services
  In house newspapers
  Social Media and Computer Access
  Individual Physiotherapy
  Group Physiotherapy
Services available but not included in Fee:
  Hairdressing
  Non Medical Card Items
  Dry Cleaning
  Phone Calls
  Individual Newspapers and Magazines
  Toiletries
                                             Latest HIQA Report
  Additional Requested Physiotherapy         May 2017
  Chiropody

                                             "Residents who spoke with
                                             the inspector said they felt
                                             safe and secure in the
    Eligible goods and services
    under Medical Card Scheme                centre"

                                             "The staff on duty were
      Occupational Therapy                   knowledgeable about the
      Chiropody                              residents’ preferred daily
      Optician                               routines, their likes and
      Dental                                 dislikes"
      Dietician

FREQUENTLY ASKED QUESTIONS
Understanding the "Fair Deal" scheme
The Nursing Homes Support Scheme, or “Fair Deal” is a method of paying for nursing home care
available to you. Anyone who needs long term nursing home care can apply. You must be ordinarily a
resident in the state ie: living here for at least 1 year. The Nursing Homes Support Scheme does not
make a distinction on age grounds.
To apply for the Fair Deal Scheme, ask our Administrator for the application form. The applications
process has two parts a) a Care Needs Assessment -This assessment is carried out by a healthcare
professionals (eg a nurse, doctor, social worker) who consider whether a person needs nursing home
care or whether they can be supported to continue living at home. b) Financial Assessment - The HSE
looks at the applicant’s income and assets to work out what they can contribute to their care. Your
contribution will be 80% of your income and 5% of the value of any assets per annum. The HSE pays
the balance of the cost of care. This is called State support.

Nursing Home Loan
Sometimes a person’s assets are tied up in land and property, including their principal
residence which is not being sold. Your contribution on these assets may be deferred. This means that
you do not have to find the money to pay this contribution during your
lifetime. Instead, if approved, the HSE will pay the money to the nursing home on your
behalf and it will be collected upon death. This is an optional benefit of the scheme. It is effectively a
loan advanced by the State which can be repaid at any time but will ultimately fall due for repayment
upon death. Its purpose is to ensure that you don’t have to sell assets such as your house during your
lifetime.

Your Rights - Choosing Your Nursing Home
The HSE provide each approved applicant with a list of all approved nursing homes –
private, public and voluntary. Legislation says that the choice of nursing home is the
decision of the applicant and/or their family. You can choose any nursing home on the list, subject to
the following 2 conditions:
1. The home must be able to cater to your needs.
2. The home must have a place available.
Once your nursing home is confirmed, you pay your contribution to the nursing home and the HSE pays
the balance to the nursing home.

Important to know about the fair deal scheme
It is important to remember that the Fair Deal only covers the cost of bed and board and
nursing care. The National Treatment Purchase Fund (NTPF) documentation makes it clear that the fair
deal specifically excludes social programmes, therapies, dental treatments, chiropody and other
programmes.

FREQUENTLY ASKED QUESTIONS
Will I have to leave all my belongings behind me when I go into the nursing
home?
No. You can bring treasured possessions such as photos, paintings, ornaments and furniture with you.
Our teams want you to have your personal belongings around you because they understand how
precious these are to you. Our maintenance department will assist in hanging pictures and paintings, or
moving furniture.

What are the arrangements for appointments and emergencies with nearby
hospital
For regular visits to the hospital our administrator can arrange a taxi for you, this would be as per
Taxi drivers rate. Alternatively it may be best to get a family member or friend to bring you to
appointments.
For emergencies we will have transport via ambulance to the nearest hospital.

What kind of facilities can I expect in my room in the nursing home?
Each room will have a bed, armchair, wardrobe, chest of drawers,TV with saorview channels, a nurse
call bell and a phone. We invite residents to personalise their own rooms.

Will I be able to go on holiday or stay overnight with family and friends?
You will always be encouraged to go on holiday or visit family overnight. Staff will assist you in any way
you need such as transportation or medication.

Will I lose my independence when I move into a nursing home?
Sonas Nursing Home promote residents independence. We provide care that is supportive and not
restrictive. We encourage residents to be as independent as possible and offer expert support to enable
this such as physiotherapy, occupational therapy and speech and language therapy.

Would I be able to bring my cat/dog to visit?
Pets are welcome to visit our Nursing Homes provided they have been vaccinated & are supervised.
Pets must be kept on a lead at all times.

How often will I see my Doctor?
Your GP will visit you at your Sonas Nursing Home, if your own GP is unavailable we can suggest a GP
local to the area. However if something was acute your GP visit will be arranged asap.

Do the charges depend on the mobility of the resident or any particular
illness they may have?
No

Frequently Asked Questions
What are visiting hours?
There are no set visiting times at the Home and visitors are welcome to drop in at any time throughout
the day. For privacy reasons we would ask visitors to refrain from visiting between 10pm at night and
10am in the morning, and at meal times (unless wishing to assist). However if someone is ill there is no
restriction on visiting unless there is a specific request from the resident. The wishes of each resident
regarding receiving visitors will be respected and will be monitored by the nurse in charge.

Will my dietary needs be catered for?
At Sonas Nursing Homes our kitchens are managed by qualified Chefs who endeavour to use seasonal
and local produce. All our food is freshly prepared including our brown bread, scones and cakes. Our
Chefs are passionate about nutrition and the presentation of their food and are qualified to provide for
all and any dietary requirements. There is a varied choice for all residents. Our kitchen teams work
together with the care teams ensuring that the personal likes/dislikes of residents are communicated
resulting in their needs being met and enabling residents to enjoy all mealtimes to the fullest.

What activities take place in the nursing home?
Sonas Nursing Homes are a happy, lively place to be. Residents choice and preferences are always
respected but residents are encouraged to try new things. Our activities include computer classes,
gardening, cooking, baking, arts and crafts, reading, music, knitting, group exercise, meditation, bingo,
cards, doll therapy. We will ensure that you continue to enjoy the pastimes you loved at home. We are
also pro-active in engaging with our local community to invite them into our home and enjoy social
events with the people who live here. A full schedule of activities is available to every resident, with
residents who prefer smaller groups or one to one interactions catered for also.

Can my relative still be involved in caring for me?
At Sonas Nursing Homes we realise families input is hugely important as we get to know residents. We
like to involve families in helping us with their life story and their likes and dislikes By working
together we can help provide optimum care for residents. Support from family members and friends
is very important, especially for residents with dementia. Relatives and friends are encouraged to join
our residents commitee. This committee plays an active and important role in the running of the Home.
Issues discussed by this committee are taken on board when planning improvements in care.

Will I be able to choose what I do day-to-day?
Yes. When you first meet the nursing home teams, they will drawn up your care plan. This will include
things such as what foods you like or dislike, what time you usually get up or go to bed, what activities
or hobbies you prefer. Your preference will be documented so that all the staff will know your likes and
dislikes. Care teams will review your care plan with you every 4 months or more often if you want or if
your needs change, it is important to know that in our Nursing Home you have the right to choose what
you like or dislike.

Frequently Asked Questions
Will I have any say in the running of the Nursing Home?
Yes. All our homes have a residents and relatives commitee. We strongly encourage residents and their
relatives or representative to join the committee within our Home. This committee plays an active and
important role in the running of the Home and issues discussed by this committee are those, which
relate to the greater good for all residents. Specific issues relating to individual residents should be
discussed on a day-to-day basis with the Nurse in Charge or Person in Charge.
Those interested in the role or membership of the committee should discuss this with the Person in
Charge.

Will anyone listen to me if I have a complaint?
Sonas has an open policy with regards to complaints, all complaints are taken seriously and dealt with
promptly and effectively. The Home operate a complaints procedure that meets the requirements of the
HIQA Standards. Arrangements for dealing with complaints are displayed in reception areas and a copy
of the complaints procedure is provided to every resident on admission and to any person acting on
their behalf. Staff will know how to receive and deal with complaints. Complaints may be received from
residents, staff, their relatives or a representative/Advocate.
A complaint of a non-confidential nature will first be addressed to the Nurse on duty who should
endeavor to resolve it. This complaint will be logged, audited on a regularyly basis and corrective action
taken if necessary. A more serious complaint of a confidential nature should be reported to Clinical
Nurse Manager who will document complaint. A detailed record will be maintained of all complaints,
detailing the investigation and outcome of the complaint and whether or not complainant was satisfied.
The Person participating in management will respond to the complaint within 7 days. If the complaint
remains unresolved, the complainant will be facilitated to contact the Quality & Governance Co-
ordinator who will investigate the complaint and report back to the complainant within 7 days. If the Co-
ordinator is not deemed to be independent of the complaint then a person in charge from another
Sonas Nursing Home will be nominated to investigate the complaint. Residents are at all times free to
direct a complaint to the Ombudsman, if they so desire.

Meet the People behind
     Sonas Nursing Homes

      SEAMUS                  JOHN                 DECLAN
     CRAWLEY                 MANGAN                 FEELY
 EXECUTIVE DIRECTOR     EXECUTIVE DIRECTOR   FINANCIAL CONTROLLER

With twenty years’ Nursing experience behind each of them,
Seamus and John had a clear view of the service and
environment they needed to and wanted to provide to the
older people of Ireland. Declan has since joined the team as
Financial Controller.
At our core vision is passionate, experienced and motivated
staff, housed in purpose-built premises, fully equipped with
the optimum level of facilities. These facilities are located in
the heart of communities, providing residents with unity
between their new Sonas home and the home they are
leaving.
The first Sonas Nursing Home opened at Cloverhill, outside
Roscommon Town, in February 2001. Since then, Sonas has
expanded with each new location planned, designed and
built with the same principles at heart.

Sonas Nursing Home Ard na Gréine
Enniscrone, Co. Sligo
T: 096 37840
E: enniscrone@sonas.ie

Sonas Nursing Home Athlone
Athlone, Co. Westmeath
T: 090 647 9568
E: athlone@sonas.ie

Sonas Nursing Home Cloverhill
Cloverhill, Co. Roscommon
T: 090 662 8882
E: cloverhill@sonas.ie

Sonas Nursing Home Knock
Ballyhaunis Rd, Knock, Co. Mayo
T:
E: knock@sonas.ie

Sonas Nursing Home Melview
Clonmel, Co. Tipperary
T: 052 612 1716
E: melview@sonas.ie

Sonas Nursing Home Moy Ridge
                                            Busy Kids Athlone
Ballina, Co. Mayo
                                      Athlone, Co. Westmeath
T: 096 21886
                                               T: 09064 74223
E: moyridge@sonas.ie
                                       E: athlone@busykids.ie

Sonas Nursing Home Riverview,
                                        Busy Kids Ballycummin
Ballina, Co. Mayo
                                     Ballycummin, Co. Limerick
T: 096 92000
                                                T: 061 309 487
E: riverview@sonas.ie
                                   E: ballycummin@busykids.ie

Sonas Nursing Home Belmullet
                                         Busy Kids Ennis Road
Belmullet, Co. Mayo
                                     Ennis Road, Co. Limerick
T: 097 81940
                                                T: 061 452 760
E: belmullet@sonas.ie
                                     E: ennisroad@busykids.ie

Sonas Nursing Home Tullow
                                               Busy Kids Lucan
Tullow, Co. Carlow
                                              Lucan, Co. Dublin
T: 059 918 1555
                                                 T: 01 621 3432
E: tullow@sonas.ie
                                          E: lucan@busykids.ie