CALENDAR 2021 TENANTS' FORUM - Choice Housing

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CALENDAR 2021 TENANTS' FORUM - Choice Housing
TENANTS’ FORUM

                     CALENDAR
                                      2021

choice-housing.org
CALENDAR 2021 TENANTS' FORUM - Choice Housing
Message from Chair, Choice
                                                                 Tenants’ Central Forum
                                                                 As Chair of the Tenants’ Forum and on behalf of the Editorial Team, I would like to
                                                                 introduce you to our 2021 Choice calendar.

                                                                 Our Editorial Team is made up of tenants and staff working together on numerous
                                                                 publications - most notably Choice News and this annual calendar.

                                                                 We hope you find the calendar useful as it has lots of space to record those special
                                                                 dates and events – as well as highlighting bank holidays and other important
                                                                 occasions. Also included is some information on the services Choice offer, as
Choice Tenants’ Forum Editorial Team:                            well as opportunities the Association provides for tenants to engage.
Julita Boyle, Bill Jeffrey, Geraldine McKee, Billy McKee, Rita
Murray, Sylvia Shaw, James Watson and Siobhan Rogan.             ‘Together we enrich lives’ is the mission statement at Choice and working together
                                                                 with tenants to improve services and create good homes is a cornerstone of what
                                                                 this Association does. Your feedback can help us shape and improve these services.
                                                                 We have a number of interesting ways for you to get involved. I know the Tenant
If you’re interested in joining our Tenant Involvement           Involvement Team would love to hear from you and I would encourage you to use
Programme please contact the Tenant Involvement                  your voice and engage with Choice.
Team on 0300 111 2211
                                                                 2020 has been an unprecedented year as we all adapt to the new ‘normal’ because
                                                                 of Covid-19. As a result Choice is maintaining tenant engagement virtually which has
                                                                 helped us stay in contact and continue to have input on behalf of Choice tenants
                                                                 across a range of issues. If this is something you would like to try or sign up to
                                                                 just give the Tenant Involvement Team a call. Choice provides help and support to
                                                                 tenants where necessary and I know this will go on in the months ahead.

                                                                 Finally - I know in 2021 we will continue the good work we do in the Tenants’ Forum
                                                                 helping Choice build sustainable thriving communities.

                                                                 With every good wish for the New Year,
Covid-19 Advice

Everyone must help stop coronavirus
spreading. For up to date information visit
                                                                 Rita Murray
                                                                 Chair, Choice Tenants’
https://www.publichealth.hscni.net/
                                                                 Central Forum
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT SERVICES                     January 2021
                                   MON                TUE            WED        THURS   FRI      SAT      SUN

                                                                                        1        2        3
                                                                                        New
                                                                                        Year’s
                                                                                        Day

                                   4                  5              6          7       8        9        10
                                                      Birthday of
                                                      Guru Gobind
                                                      Singh (Sikh)   Epiphany

                                   11                 12             13         14      15       16       17

                                   18                 19             20         21      22       23       24

        We are here to
         support you,
         contact us if             25                 26             27         28      29       30       31
        you would like             Yuan Tan
                                   (Chinese New
         confidential              Year) (Buddhist)
        money advice
       from our expert             Eanáir Janvier Januari Sausis Styczeń Janeiro Lanuarie Enero Janaayo
            team.

 Choice Financial Inclusion Team
  L-R: Tom Reilly, Aidan McCrea,
     Carleen Stevenson, and
                                   choice-housing.org
         Heather Jackson
          (not pictured).
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT PEOPLE      FEBRUary 2021
                  MON         TUE         WED             THURS   FRI         SAT        SUN

                  1           2           3               4       5           6           7

                  8           9           10              11      12          13          14
                                                                  Chinese                 St. Valentine’s
                                                                  New Year                Day

                  15          16          17              18      19          20          21
                                          Shrove
                                          Tuesday
                                          (Pancake Day)

                  22          23          24              25      26          27          28
                                                                  Purim
                                                                  (Jewish)

      Cross
   Community
     Ceilidh,
  February 2019   Feabhra Février Februari Vasaris Luty Fevereiro Februarie Febrero Febraayo
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT PEOPLE       MARCH 2021
                   MON           TUE     WED             THURS       FRI     SAT          SUN

                   1             2       3               4           5       6            7
                   St. David’s
                   Day

                   8             9       10              11          12      13           14
                                                         Isra and
                                                         Mi’raj                           Mothering
                                                         (Islamic)                        Sunday

                   15            16      17              18          19      20           21
                                         St. Patrick’s
                                         Day

                   22            23      24              25          26      27           28
                                                                             Pesach       Palm Sunday,
                                                                                          British
                                                                             begins       Summertime
                                                                             (Passover)   starts

  Emaur Mercer,    29            30      31
   Lillie Court,   Holi
                   (Hindu)
     Lisburn
    Art Club       Márta Mars Maart Kovas Marzec Março Martie Marzo Maarso

                   choice-housing.org
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT HOMES   APRIL 2021
              MON         TUE                 WED            THURS   FRI           SAT   SUN

                                                             1       2             3     4
                                                                     Good                Easter
                                                                     Friday              Sunday

              5            6                  7              8       9             10    11
              Easter
              Monday

              12           13                 14             15      16            17    18
                                              Baisakhi
                                              (Creation of
                           Ramadam            the Khalsa)
                           beings (Islamic)   (Sikh)

              19           20                 21             22      23            24    25

                                              Rama Navami            St George’s
                                              (Hindu)                Day

              26           27                 28             29      30
   Devenish
    Drive,
  Monkstown
              Aibreán Avril Balandis Kwiecień Abril Aprilie Abril Abriil

              choice-housing.org
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT SERVICES                          MAY 2021
                                         MON            TUE    WED            THURS       FRI   SAT           SUN

                                         31                                                     1             2
                                         Spring Bank
                                         Holiday

                                         3              4      5              6           7     8             9
                                                                                                Laylat al-
                                                                                                Qadr (Night
                                         May Day                                                of Destiny)
                                         Bank Holiday                                           (Islamic)

                                         10             11     12             13          14    15            16
                                                                                                              Martyrdom
                                                                              Ascension                       of Guru Arjan
                                                                              Day                             Dev (Sikh)

                                         17             18     19             20          21    22            23
                                         Pentecost/
                               CONNECT   Shavuot
                                         (Jewish)                                                             Pentecost
                                 WITH
                                CHOICE   24             25     26             27          28    29            30
                                                               Veska
                                                               (Buddah Day)                                   Trinity
                                                               (Buddhist)                                     Sunday
     @ChoiceHousing
                                         Bealtaine Mai Mei Gegužė Maj Maio Mai Mayo Maajo
    Choice Housing

     @choice_housing

enquiries@choice-housing.org             choice-housing.org
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT HOMES    JUNE 2021
               MON           TUE      WED               THURS   FRI      SAT   SUN

                             1         2                3       4         5    6

               7             8         9                10      11        12   13
               Bank
               Holiday
               (ROI)

               14            15        16               17      18        19   20
                                       Martyrdom of
                                       Guru Arjan Dev
                                       (Sikh)                                  Father’s Day

               21            22        23               24      25        26   27
               Summer
               Solstice
               Longest Day

   Lawnfield   28            29        30
     Close,
   Newcastle
               Meitheamh Juin Juni Birželis Czerwiec Junho Iunie Junio Juun

               choice-housing.org
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT PEOPLE         JULY 2021
                       MON             TUE           WED        THURS         FRI   SAT   SUN

                                                                1             2     3     4

                       5               6             7          8             9     10    11

                       12              13            14         15            16    17    18
                       Battle of the                                                      Tish’a B’Av
                       Boyne                                                              (Jewish)

                       19              20            21         22            23    24    25
                                       Eid al-Adha
                                       (Islamic)

                       26              27            28         29            30    31
 Ann Davis,
Choice Tenant

                       Iúil Juillet Juli Liepa Lipiec Julho Iulie Julio Luuliyo

                2020

                       choice-housing.org
CALENDAR 2021 TENANTS' FORUM - Choice Housing
GREAT PEOPLE       AUGUST 2021
                   MON               TUE       WED   THURS      FRI        SAT     SUN

                   30                31                                            1
                   Krishna           Summer
                   Janmashtami       Bank
                   (Hindu)           Holiday

                   2                 3         4     5          6          7       8

                   9                 10        11    12         13         14      15
                   Al-Hijra/
                   Muharram (New
                   Year) (Islamic)

                   16                17        18    19         20         21      22
                                                                                   Raksha
                                                                                   Bandhan
                                                                                   (Hindu)

  Billy McKee      23                24        25    26         27         28      29
  Tenants’ Forum
    Conference
      2019
                   Lúnasa Août Augustus Rugpjūtis Sierpień Agosto Agosto Agoosto

                   choice-housing.org
GREAT PEOPLE       SEPTEMBER 2021
                   MON             TUE        WED               THURS               FRI   SAT   SUN

                                              1                 2                   3     4     5

                   6               7          8                 9                   10    11    12
                   Rosh HaShanah
                   (New Year)                                   Ganesh
                   (Jewish)                                     Chaturthi (Hindu)

                   13              14         15                16                  17    18    19
                                              Yom Kippur (Day
                                              of Atonement)
                                              (Jewish)

                   20              21         22                23                  24    25    26
                   Sukkot begins
                   (Tabernacles)
                   (Jewish)

    Gardening      27              28         29                30
                   Shmini          Simchat
     event in      Atzeret         Torah
                   (Jewish)        (Jewish)
  Loughbrickland
                   Meán Fómhair Septembre Rugsėjis Wrzesień Setembro Septembrie
                   Septiembre Sebteembar
GREAT PEOPLE         OCTOBER 2021
                     MON        TUE        WED         THURS           FRI   SAT   SUN

                                                                       1      2    3

                     4          5           6          7               8      9    10
                                            Navratri
                                            begins
                                            (Hindu)

                     11         12          13         14              15     16   17
                                                                                   Mawlid an
                                                       Vajayadashama               Nabi (Prophet’s
                                                       (Dussehra)                  Birthday)
                                                       (Hindu)                     (Islamic)

                     18         19          20         21              22     23   24

  T:Buc initiative   25         26          27         28              29     30   31
                                                                                   British Summer
   with Dunclug      Bank                                                          Time Ends
                     Holiday                                                       (clocks back)
     Primary,        (ROI)                                                         Halloween

    Ballymena
                     Deireadh Fómhair Octobre Oktober Spalis Październik Outubro
                     Octombrie Octubre Oktoobar
GREAT SERVICES         NOVEMBER 2021
                       MON        TUE             WED              THURS     FRI              SAT   SUN

                       1           2              3                4         5                6     7
                                                                   Diwali    Bonfire Night/
                                                                   (Hindu)   Guy Fawkes’
                                                                             Night

                       8           9              10               11        12               13    14
                                                                                                    Remembrance
                                                                                                    Sunday

                       15          16             17               18        19               20    21

                       22          23             24               25        26               27    28
                                                                                                    Advent Sunday
                                                  Martyrdom of
                                                                                                    Hanukkah
                                                  Guru Tegh
                                                                                                    begins (Jewish)
                                                  Bahadur (Sikh)

   View our energy     29          30
   saving advice at                St. Andrew’s
                                   Day
  choice-housing.org
                       Samhain Novembre Lapkritis Listopad Novembro Noiembrie Noviembre Nofeembar

                       choice-housing.org
WISHING YOU A MERRY

   & A PEACEFUL

                      DECEMBER 2021
                      MON        TUE             WED   THURS    FRI          SAT         SUN

                                                 1     2         3           4           5

                      6           7              8     9         10          11          12

                      13          14             15    16        17          18          19

                      20          21             22    23        24          25          26
                                                                                         Boxing
                                  Winter                                                 Day (St.
                                  Solstice –                                 Christmas   Stephen’s
                                  Shortest Day                               Day         Day ROI)

Sadie Norton          27          28             29    30        31
 Christmas                                                       New
                                                                 Year’s
Card Winner,                                                     Eve

 Lillie Court
   Lisburn            Nollaig Décembre Gruodis Grudzień Dezembro Decembrie
                      Diciembre Diseembar

                      choice-housing.org
Different ways to pay your rent                                            Fire Safety                                                                                       Anti-social Behaviour
 and other charges                                                                                                                                                            Support for our customers
                                                                            Fires happen when you least expect them, often
                                                                            during the night. They also spread very quickly,                                                  Choice appointed Insec Security to provide
                                                                            damaging property, injuring and killing people.                                                   assistance to tenants whenever problems are
                                                                                                                                                                              encountered in relation to Anti-social Behaviour
Going Online – Pay                  The allpay App – Pay your rent
your rent online at                 via the allpay App which is available   For more information or to download                                                               (ASB). This may include problems with excessive
www.choice-housing.org              to download from the Apple App          our Fire Safety Handbook visit                                                                    noise or threatening behaviour.
by clicking on ‘Pay Rent’           store, Windows Phone store or
on the homepage.                    Google Play enabling you to pay         choice-housing.org
                                    your rent from your Apple, Windows
                                                                                                                                                                              Please note the following:
                                    or Android smartphone.
                                                                                                                                                                              •    Tenants should continue to report all cases
                                                                                                                                                                                   of ASB to the Services Centre on 0300 111 2211,
                                                                                                                                                                                   during normal office hours. Please note the
                                                                                                                                                                                   Insec Security service is only available to
                                                                                                              Fire Safety                                                          Choice tenants outside office hours.
                                                                                                              Handbook                    Together
                                                                                                              Essential fire safety
                                                                                                                                          we enrich
                                                                                                                                          lives
                                                                                                                                                                              •    Any tenant who has concerns for their own
Direct Debit – Set up a             Phone us – You will need to
                                                                                                              information for
                                                                                                              your home
                                                                                                                                                                                   safety, or believes that a crime has been
Direct Debit agreement.             give us your rent reference                                                                                                                    committed, should contact the PSNI.
Please contact the                  number (on your rent payment
Income Recovery Team                card), your debit or credit card                                                                                                          •    Tenants living in sheltered housing schemes
on 0300 111 2211.                   details, and the amount you                                                                                                                    should continue to report all cases of ASB
                                    want to pay.                                                                                                                                   directly to their Scheme Co-ordinator or to
                                                                                                                                                                                   the Services Centre on 0300 111 2211, during
                                                                                                                                      choice-housing.org
                                                                                                                                                                                   normal office hours.

                                                                                                                                                                              Insec Security will only visit the person who is
                                                                                                                                                                              causing the ASB. Insec will not visit the tenant
                                                                            AW Choice Fire Safety A4.indd 2                                                16/10/2018 10:18

                                                                                                                                                                              making the complaint. This process is to ensure
                                                                                                                                                                              confidentiality is maintained.
Help with housing – Housing         Post – Send a cheque or
Benefit/Universal Credit direct     postal order to our head
payment – If you claim housing      office. Never send cash.                                                                                                                  Please contact the Association if you require
benefit or housing costs from       You need to allow three                                                                                                                   further information regarding this service.
Universal Credit it can be paid     days for your payment to
directly to your rent account. If   reach us on time.
these payments do not cover
the full amount you still need
to pay us the difference.                                                                                                                                                         Insec Security
                                                                                                                                                                                  028 9020 0080
USEFUL                             Housing Executive
                                                          www.nihe.gov.uk
                                                                                        EMERGENCY SERVICES
                       NUMBERS                            0344 892 0900
                                                          Simon Community NI
                                                                                        PSNI
                                                                                        www.psni.police.uk
                                                                                        999 or 101
                       Belfast City Council               25-27 Franklin Street
                                                          Belfast                       Northern Ireland Fire
                       www.belfastcity.gov.uk                                           and Rescue Service
                       028 9032 0202                      County Antrim BT2 8DS
                                                          www.simoncommunity.org        Headquarters
                       Department for Communities                                       1 Seymour Street, Lisburn
                                                          028 9023 2882                 Co. Antrim, BT27 4SX
                       www.communities-ni.gov.uk
                       028 9082 9000                      Samaritans                    www.nifrs.org
                                                          5 Wellesley Avenue            028 9266 4221
                       Northern Ireland Federation        Belfast BT9 6DG               In emergency 999
                       of Housing Associations            0330 094 5717
                       www.nifha.org                                                    Northern Ireland
                       028 9023 0446                      De Paul                       Ambulance Service
                                                          298 Antrim Road               Knockbracken Healthcare Park
                       Chartered Institute of Housing     Belfast BT15 3BJ              Saintfield Road
                       www.cih.org                        028 9074 3668                 Belfast BT8 8SG
                       028 9077 8222
            HOPE       Department for Infrastructure
                                                                                        www.nias.hscni.net
                                                                                        028 9040 0999
                       www.infrastructure-ni.gov.uk       Utility Services              In emergency 999
                       028 9054 0540                     Budget Energy
                       Department for Agriculture,       www.bugetenergy.co.uk          Hospitals
                       Environment and Rural Affairs     0800 012 1177
                                                                                        Belfast City Hospital, Belfast
                       www.daera-ni.gov.uk               Electric Ireland               028 9032 9241
                       0300 200 7852                     www.electricireland.com
                                                                                        Royal Victoria Hospital, Belfast
                       Translink                         0345 600 5335                  028 9024 0503
                       www.translink.co.uk               Click Energy
                       028 9066 6630                                                    Ulster Hospital, Belfast
                                                         www.clickenergyni.com          028 9048 4511
                                                         0800 1 070732
                       Advice Agencies                                                  Mater Hospital, Belfast
                                                         Power NI                       028 9074 1211
                       Housing Rights                    www.powerni.co.uk
                       www.housingrights.org.uk          0345 745 5455                  Musgrave Park Hospital, Belfast
                                                                                        028 9090 2000
Choice                 028 9024 5640                     SSE Airtricity
                       Citizen Advice Bureau             www.sseairtricity.com          Lagan Valley Hospital, Lisburn
Leslie Morrell House   www.citizenadvice.org.uk          0345 601 9093                  028 9266 5141
37 - 41 May Street     0300 123 3233
                       028 9023 1120
                                                         SSE Airtricity (Natural Gas)   Altnagelvin Area Hospital,
                                                                                        Co. Londonderry
                                                         www.airtricitygasni.com
Belfast                Equality Commission               0345 900 5253                  028 7134 5171
                       www.equalityni.org                                               Omagh Hospital and
BT1 4DN                028 9050 0600
                                                         Firmus Energy
                                                                                        Primary Care Complex
                                                         www.firmusenergy.co.uk         028 8283 3100
                       Ombudsman                         0330 0249 000
T: 0300 111 2211       www.nipso.org.uk                                                 Craigavon Area Hospital,
                                                         Phoenix Natural Gas            Co. Armagh
                       0800 34 34 24                     www.phoenixnaturalgas.com      028 3833 4444
                       Energy Saving Trust               08 0000 2001
                       www.energysavingtrust.org.uk                                     Daisyhill Hospital, Co. Armagh
                                                         Northern Ireland Electricity   028 3083 5000
                       0800 142 2865                     Networks (NIE)
                       Age NI                            www.nienetworks.co.uk          South West Acute Hospital,
                       www.ageuk.org.uk/northern-ireland 03457 643 643                  Co. Fermanagh
choice-housing.org     028 9024 5729                                                    028 6638 2000
                                                         NI Water
                                                         www.niwater.com                Causeway Hospital,
                       Law Society of Northern Ireland                                  Co. Londonderry
                       www.lawsoc-ni.org                 0345 744 0088
                                                                                        028 7032 7032
                       028 9023 1614
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