Capability Statement Enhancing Reputations with Precision & Reliability - customelectrical.net.nz - Custom Electrical
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Capability
Statement
Enhancing Reputations
with Precision & Reliability
customelectrical.net.nz
Enhancing
Reputations
with Precision
& Reliability
2
CONTENT
Our Story 4
Our Clients 5
What Clients Say 6
Our Services 8
Our Team 12
Our Success 14
Our Safety 20
Our Company Details 22
3
About
Custom
Electrical
Custom Electrical are specialist commercial electricians and experienced
commercial service and compliance electricians. Our number one focus is
to provide our clients with the best possible service centred on Precision
and Reliability. Precision in our work quality and attention to detail, and
reliability in our people, our advice, and the meeting of deadlines.
Custom Electrical was established in on precision and reliability. With a growing
2007 by David Nankivell. After a number reputation, demand grew and the business
of years developing the business, David has expanded by employing motivated and
sold his share to a business partner and skilled electricians.
went overseas working as an electrician in
France, London and teaching the electrical Custom Electrical bring a high level of
trade in India. expertise, motivation and enthusiasm to our
business partnerships. We pride ourselves
On return, David took full ownership on being able to offer valuable advice
of Custom Electrical with a vision of and industry insights. We are passionately
establishing a quality-focused, reliable dedicated to developing long term business
service, centred around the development partnerships by providing quality service
of strong business partnerships. He rebuilt and delivering solutions that enhance your
the business from the ground up focusing reputation, and ours.
4 Custom Electrical Capability Statement
Our Clients
Construction Companies
Datum Projects Adept Projects Unispace
Woodlands Aspec Construction Garshore
Q Construction and Interiors Annan Interiors Black Interiors
Project Queensland Lanskey Construction JDK Maintenance
Cassidy Construction Greenmount Espies Complete Construction
5
What
Clients Say
Turners have been using Custom Electrical Good George Brewing use Custom Electrical
for a number of years now, Dave and the for all our Auckland work. Dave and his team
team are fantastic to deal with, are very are excellent and have provided a high level
competitive and super professional. It's of professional work at all times. With our
difficult finding contractors you can really main operation based in the Waikato it has
trust. Very happy to have found the Custom been great to have a contractor we trust
Electrical team and highly recommend them and rely on based in Auckland to meet our
to anyone. Mark Bowers - GM Turners Cars. needs and keep our venues operating.
"Very competitive and "A contractor we
super professional" trust and rely on"
6 Custom Electrical Capability Statement
Custom Electrical has consistently offered We used Custom Electrical for our largest
excellent service to our business, Steel & Tube, fitout project in 2019. We happily recommend
with great professionalism and workmanship. Dave and his team as they were always on
Custom Electrical have undertaken a range of programme with a very proactive approach
work for us, from machinery guarding to light to problem solving and held to very high
replacements. I would recommend David and his standards. What they achieved towards the
team to any business or property owner. end of the project ensured we handed over
and were open on time. It was a pleasure to
have them on site.
We were so impressed with Custom Electrical
that we took them on for all our electrical
Custom Electrical responds to our call-outs in service and maintenance throughout all
a timely manner and sorts issues to keep us of our Auckland Venues. They continue to
running. We also call on them for our electrical produce good results and are always on
installs and lighting maintenance - work that time and certainly charge accordingly, as a
sometimes needs to be done after hours customer we feel looked after.
"Great professionalism "Proactive approach to
and workmanship" problem solving"
We used Custom Electrical for the refurbishment I have used Custom Electrical for a few years
and upgrade of Gilmours Manukau. Kiauni, the site now. We had Dave and the team carrying out
manager from Custom Electrical was outstanding. service works at previous restaurants. With our
We had no callbacks or call-outs on this project newly furbished Ahi Restaurant, we decided
which is very uncommon for this type of work as to use Custom Electrical as we have built a
Gilmours needs to continue operating while the trusting relationship with them. We were really
project is being carried out. pleased with the outcome and will definitely be
using Custom Electrical on future projects.
7
Our
Services
8 Custom Electrical Capability Statement
Commercial Service
Having the right expertise available at the right time is critical for reliable
electrical service. Whether scheduled, reactive or urgent, Custom Electrical
runs an electrical service operation which is extremely organised and very
experienced, this makes us absolutely reliable.
Our electrical service contract division We utilise specialised job management
provides commercial electrical servicing for software to organise scheduled work
a collection of restaurant chains, shopping and maintain records for all our service
centres, education facilities, commercial contracts. This software system allows us
portfolio management companies and retail to pre-schedule regular service intervals as
chains. Custom Electrical takes the time to required by your business for compliance
understand your business and premises and electrical inspections. We maintain all
to ensure we build a service plan which your electrical service records and you
effectively delivers an efficient service for will be supplied with a login to our job
compliance, routine inspections, repairs and management system enabling you to book
maintenance. service technicians as required.
• 24 hour / 7 day call out assistance • Service Level Agreements (SLAs)
• Maximum 2 hour on-site arrival in an • Electrical Certificate of Compliance
emergency
• Electrical Compliance for Insurance
• Experienced and skilled electricians with Policy
intimate knowledge of your premises and
• Electrical Compliance for Health and
equipment who will provide effective and
Safety Policy
efficient service
• Electrical Compliance – Building Warrant
• Well presented and well-spoken
of Fitness (12A Building Certificate)
technicians
• Electrical Safety Regulations
• Clear and concise communication of
on-site issues • Electrical Standards e.g. AS/NZS 3000,
AS/NZS 3760
• Accurate recording of all service history
9
Commercial Projects
The implementation of proven step by step work processes along with
quality assurance checklists ensure we always deliver on our promise
of, ‘Precision and Reliability’.
From tender submission through to project Our industry experience allows us to
completion, our specialist management accurately plan and schedule work around
team work closely with you to ensure your other on-site contractors to ensure project
commercial electrical project is managed timelines are met. Our experienced
effectively. We take time to analyse the electricians are trained to work through our
particular requirements of your project and proven step by step installation process
gather a clear understanding of potential which avoids reworks, ensures precision
challenges that need to be considered. This and keeps to project deadlines. Checklists
enables us to produce reliable accurate and task sheets ensure work is done
costings that you can be confident in. correctly and in the right order with quality
being continually checked and signed off at
We understand the unique challenges that
each stage. We guarantee flexibility, and our
commercial installations face – costliness,
policy is to work after-hours if required to
timeliness, urgency, priority, coordination,
ensure projects are completed to deadline.
accuracy, workmanship. The processes and
quality management systems adhered to by We have experienced estimators who
our experienced team, and our willingness quickly and accurately process and return
to be flexible, ensures these anticipated your tenders and assist your QS to compile
challenges are effectively managed so your the required documentation.
project runs as hassle-free as possible.
10 Custom Electrical Capability StatementOur Expertise
• Commercial lighting design and installation • Energy efficiency solutions including data
including lumen level lighting plan logging of the site and a report provided on
improvements
• Emergency lighting PS1 design, installation
and ongoing maintenance • Cable management systems including PS1
design for seismic ratings
• Uninterrupted power supply design and
installation • Power factor correction design, build and
installation
• Dali, DMX and C-bus lighting design and
installation • CAD drawing design and supply
• Structured cabling installation with 20-year • CCTV design and installation
warranty including fibre optic works
• Access control solutions
• Data wiring and installation
• Security Installations
Our Experience
• Large Retail • Car Dealership
• High-end Retail • Sports Facilities
• Hospitality • Supermarket Projects
• Office Fitout • Fast Food Chains
• Ministry of Education Projects • Daycare Centres
• Warehouse/Office Projects • Churches
• Apartment Projects • Industrial Projects
11Our
Team
David Nankivell
Owner & Managing Director
David has been in the electrical industry for 16
years with experience in a large range of works
from residential new builds to large multistory
projects in London. David has a passion for
training and supporting staff and watching them
develop. David is a strong believer in the value
of a strong company culture that extends to
projects and client relationships.
David’s main role in the business is customer
relationships, finances, and staff development.
Achievements
Icehouse Owner Manger Program
12 Custom Electrical Capability StatementJosh Taylor
Project Manager
Josh is an accomplished Project Manager and has been
with Custom Electrical for 6 years. Josh studied Biology at
University but wanted to be successful in the trade industry
so trained as an electrician.
Josh has a talent for building and managing processes and
systems, ensuring projects run effectively and efficiently.
He has a proven track record of reliably delivering projects
on time, no matter how tight the deadline.
Achievements
IQP for emergency lighting sign-off
Icehouse Leadership development program
Hayden McIlroy
Service Manager, Health & Safety Manager
Hayden has been in the electrical industry for 16 years.
Completing his electrical apprenticeship, he went on to
work in a range of electrical businesses. Developed a
diverse skill set, he has an in-depth understanding of the
service sector and manages all service contracts and
technicians.
Hayden maintains Custom Electrical's compliance with
all Health and Safety regulations and requirements.
Achievements
IQP for emergency lighting sign-off
Gareth Martin
Lead Estimator
With 18 years of experience working in commercial
electrical installation, Gareth has developed the expertise
to reliably price commercial projects.
Gareth brings a lot to our team when it comes to creating
and managing systems. With Gareth’s eye for detail, you
can rest assured that all tenders will cover the required
scope of works. Gareth reliably ensures that all tender
submissions are submitted in a timely manner.
Achievements
Hubbell network cabling specialist
13Our
Success
Custom Electrical has KFC Takanini
completed over 350 projects. Handover Date: March 2021
Led by our core values of
Electrical Budget: $100K
Precision and Reliability,
all projects were delivered Type: Fast Food Restaurant
on time and to the highest Category: Construction
standard. Custom Electrical Architect: Mortlock McElroy Architects
enhances your reputation by
Client: Aspec Construction
delivering your projects with
Precision and Reliability. Requirements: Electrical, Structured
Cabling, Trenching and Mains Cabling.
Custom Electrical has completed 10 KFC
restaurant refurbishments. KFC Takanini is
a full construction project. Custom Electrical
has extensive hospitality fitout expertise,
like these, KFC required full kitchen
appliance supplies and a combination
of inground ducting and mains cabling
More Projects at customelectrical.net.nz including complex drive through cabling.
14 Custom Electrical Capability StatementNgati Otara Sports Facility Country Road Newmarket
Handover Date: March 2021 Handover Date: September 2019
Electrical Budget: $400K Electrical Budget: $70K
Type: Community Sports Facility Type: Retail Clothing
Category: Construction Category: Retail Fitout
Architect: 22 Degrees Architect: Country Road Group and
Ambiance Lighting
Client: Cassidy Construction
Client: Datum Projects
Requirements: Electrical, Structured
Cabling, Access Control, Security, Street Requirements: Electrical and Structured
lighting, O & M Manual. Cabling
Custom Electrical were engaged by Cassidy We were engaged by Datum Projects
for this project for numerous reasons. We to complete electrical and structured
are members of Amotai (He Waka Eke Noa), cabling for Country Road Newmarket.
an organisation supporting Moari owned Datum Projects rely on us as we carry
businesses through networking and support out their projects in the tight time frames
on Council and Government Projects. required. With a complex lighting design,
Custom Electrical were also the only this required careful installation planning.
Electrical business able to cover all electrical Custom Electrical has processes for
requirements, enabling a seamless process recycling industrial waste, we were able
for Cassidy construction. Due to Covid-19 to meet Country Road's requirements to
this project has presented challenges with sustainably dispose of materials correctly
the supply of materials and lighting supply and have recyclables weighed when taken
from Italy, however, with organised planning, off-site. For sustainability purposes, this
we successfully navigated these issues. We project required the use of materials from
also worked with the engineer to upgrade Greenstar suppliers.
the incoming power supply.
images: Ngati Otara Sports Facility 15Ahi Restaurant Gilmours Manukau
Handover Date: September 2020 Handover Date: May 2020
Electrical Budget: $160K Electrical Budget: $450K
Type: Restaurant Type: Supermarket Extension Renovation
Category: Hospitality Fitout Category: Construction
Engineer: 22 Degrees Engineer: Cosgroves
Client: Complete Construction Client: Lanskey Construction
Requirements: Electrical, Dali Lighting, Requirements: Electrical, Structured
Structured Cabling, Alarm, CCTV, O & M Cabling, Transformer and mains supply
Manual upgrade, Electrical Audit on the mains
power supply.
Custom Electrical were engaged by
Restaurant owner Ben Bayly to carry out We were engaged by Gilmours and
the electrical works for this project. This Foodstuffs to carry out this project. We
project had many challenges with Covid-19 logged the incoming power supply and
lock downs interrupting the schedule and provide reports for the engineers with
material delivery. With a tightening timeline, recommendations for overall power
Custom Electrical worked evenings and requirements for the site. We arranged for
weekends to deliver the project on time. Vector to supply a larger transformer and
With a complex weaved timber ceiling, then installed the new 600A main cable to
extensive co-ordination efforts were site. Upgraded the main distribution board
employed with building contractors to and supplied four sub boards. This project
ensure specifications were met with included a PS1 design for cable tray install
lighting correctly installed in place. and emergency lighting. We added an
office block and large chilled storerooms.
Structured cabling included fibre optic
cabling and the supply of a 20-year warranty
on cabling and design. Custom Electrical
acted as an essential service working
through level four lockdown to ensure the
project was completed by the deadline.
16 Custom Electrical Capability Statement images: Ahi RestaurantACG Childcare Karekare Surf Club
Handover Date: January 2020 Handover Date: March 2021
Electrical Budget: $150K Electrical Budget: $200K
Type: Childcare Facility Type: Surf Club
Category: Construction Category: Construction
Engineer: Electrical Consulting Services Architect: Studio 106 and MPM Projects
Client: Q Interiors Client: Cassidy Construction
Requirements: Electrical, Structured Requirements: Electrical, Linesman and
Cabling, Carpark Lighting, O & M Manual Power Poles, Maximum Demand
Custom Electrical were engaged to carry Custom Electrical was engaged by Cassidy
out the full electrical and structured cabling Construction to carry out this Surf Club
fit out of ACG Childcare Newmarket. With a project in what is a wild and beautiful
handover date of January 2020, we were location. For the client, we carried out
required, and willing, to work over the maximum demand on the building due to
Christmas holiday period. With the added potential issues upgrading the power supply
challenge of keeping this historic building to site. We carried out a power upgrade
in original condition, we developed plans to which required having linesman work under
conceal cabling from view and suspended Custom Electrical. This project required
lights from the large A-frame structure. helicopter assistance to install power poles
on the hillside.
images: AGC Childcare 17AVNU Office fitout Honda Wellington
Handover Date: October 2019 Handover Date: September 2020
Electrical Budget: $60K Type: Honda Car Dealership
Type: LJ Hooker Office Category: Construction Renovation
Category: Office Fitout Architect: Studio Gascoigne
Architect: Wingate Architects and Novii Client: Datum Projects
Lighting
Requirements: Electrical, Structured
Client: Q Interiors Cabling.
Requirements: Electrical, Structured Honda Wellington involved extensive
Cabling, Soft Wiring. electrical renovation. We were engaged
to carry out the works for Datum Projects.
Custom Electrical was engaged to carry out
This project presented the challenge
full electrical and structured cabling fitout
of completing the renovation while the
of AVNU office. This challenging project
dealership remained open for business.
required working with a large A-frame
This involved careful isolation of power
structure in which we supplied a design-
and network cabling so as to not interrupt
build cable tray and extended hangers for
the dealership operation during open
lighting. Custom Electrical designed and
hours.
installed a soft wiring system with umbilical
drop downs to house cabling for the open-
plan desk layout.
18 Custom Electrical Capability Statement images: AVNU Office fitoutWhite and Wongs Bulgari
Handover Date: September 2019 Handover Date: December 2020
Electrical Budget: $200K Electrical Budget: $150K
Type: Asian Fusion Restaurant Type: High-end Italian Jewelry Retailer
Category: Hospitality Fitout Category: Retail Fitout
Engineer: Electrical Consulting Services Engineer: Innerscape
Client: Fitout Collaborative Client: Project Queensland
Requirements: Electrical, Cbus Lighting, Requirements: Electrical, DMX Lighting
Structured Cabling. System, Audio Visual, Structured Cabling.
Fitout Collaborative approached Custom Through referrals, Custom Electrical was
Electrical to carry out this fun yet challenging approached by Project Queensland to carry
project. Access was a challenge with a crane out this project. Being a high-end Jeweler,
being organised to deliver materials to site. lighting is strategically important to create a
This installation was composed of complex premium aesthetic. A high level of precision
Cbus and Dali lighting to create the right was required to ensure a seamless finish.
ambience required for high-end hospitality. Concealed Sonos speakers added to
With a complex design and install, multiple the sleek design of the store. The DMX
pendants were hung at different heights to lighting system required the integration
enhance the aesthetics of the restaurant. of complex lighting controls to ensure the
delivery of customisable and precise lighting
requirements.
images: White and Wongs 19Our Health
& Safety
20 Custom Electrical Capability StatementHealth and Safety is our
number one priority, your
safety and ours.
Our appointed health and safety manager conducts regular site visits,
to all sites, ensuring we are compliant with our JSA protocol and SSSP
protocol. We regularly engage health and safety consultants to ensure
we meet all current health and safety regulations.
• We conduct monthly collective and individual onsite health and
safety toolbox talks.
• We manage our own Job Safety Analysis review forms tailored to
the tasks we undertake.
• Each company vehicle carries a health and safety folder containing
all JSA’s, general safety documentation and relevant Site Specific
Safety Plans.
• Any incidents are recorded and organised discussions are held to
create awareness of these issues and establish solutions to remove
or minimise risks.
• Custom Electrical staff are required to attend first aid courses.
21Our
Company
Managing Director Project Manager
David Nankivell Josh Taylor
+64 22 132 8628 +64 21 050 7729
dave@customelectrical.net.nz josh@customelectrical.net.nz
Lead Estimator Service / Health & Safety Manager
Gareth Martin Hayden McIlroy
+64 22 639 3753 +64 22 328 6281
estimating@customelectrical.net.nz service@customelectrical.net.nz
Company Details Insurance Details
Custom Electrical Services Limited Insurer: AIG
NZBN: 9429030746916 Public Liability $20 Million
Registered Office:
71B Portage Road
Otahuhu
Auckland 1062
22 Custom Electrical Capability Statement23
Custom Electrical Services Ltd 0800 879 287 www.customelectrical.net.nz 71B Portage Rd, Otahuhu, Auckland 1062
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