Career Discovery @ North East - Punggol 21 - E2i

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CONTINUE READING
JOB LISTING BOOKLET
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                Career
             Discovery @
             North East –
              Punggol 21
          27 – 30 June 2020
      JOB LISTING BOOKLET

   About e2i (Employment and Employability Institute)

   e2i is the empowering network for workers and employers seeking employment and employability
   solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job
   security through job-matching, career guidance and skills upgrading services, and partnering employers
   to address their manpower needs through recruitment, training and job redesign solutions. e2i is a
   tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and
   skills upgrading initiatives. For more information, please visit www.e2i.com.sg
JOB LISTING BOOKLET
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CONTENT PAGE
CONTENT                                                                                                                                                PAGE

27 June 2020

PHYSICAL INTERVIEWS

#1 Dragnet Smartech Security Pte Ltd ................................................................................................................3

#2 KOPITIAM INVESTIMENT PTE LTD .................................................................................................................3

28 June 2020

VIRTUAL INTERVIEWS

#1 Dragnet Smartech Security Pte Ltd ................................................................................................................5

#2 CAREGIVERASIA ..............................................................................................................................................5

29 June 2020

PHYSICAL INTERVIEWS ........................................................................................................................................

#1 Social Distancing Ambassadors .....................................................................................................................9

#2 Hanbaobao Pte Ltd (Licensee of McDonald’s) ..............................................................................................9

#3 Zingrill Holdings .............................................................................................................................................10

VIRTUAL INTERVIEWS

#4 Seacare Manpower Services Pte Ltd ............................................................................................................11

#5 ZUELLIG PHARMA ..........................................................................................................................................12

30 June 2020

PHYSICAL INTERVIEWS

#1 PRIME SUPERMARKET LIMITED ..................................................................................................................17

#2 SMRT TEL PTE LTD ........................................................................................................................................17

#3 Zingrill Holdings .............................................................................................................................................20

VIRTUAL INTERVIEWS

#4 KOPITIAM INVESTIMENT PTE LTD ...............................................................................................................21

#5 ZUELLIG PHARMA ..........................................................................................................................................22
JOB LISTING BOOKLET
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                                     27 June 2020
         PHYSICAL INTERVIEWS
#1 Dragnet Smartech Security Pte Ltd
Established since 1993, Dragnet has been providing security services and solutions to clients from the
residential, commercial, industrial and government sectors. We have established our reputation as a
professional security organisation in Singapore, Malaysia, India, Thailand, South Africa and Australia.

 Job Positions Pre-requisites                         Key Responsibilities                      Working Hours
                                                                                                / Location
 Security             •   Valid PLRD License/         •   General Screening                     •    Part Time &
 Officers                 Customer sevice             •   Guarding and patrolling                    Full Time
                                                      •   Access & Egress control                    available
                                                      •   Basic incident response               •    Islandwide
 Senior               •   Valid PLRD License/         •   Incident response                     •    Part Time &
 Security                 Customer sevice             •   Manage security and safety                 Full Time
 Officers                                                 system                                     available
                                                      •   Monitor CCTV/Central                  •    Islandwide
                                                          Alarm/Fire Command Centre
 Patrol Officer       •   Valid PLRD License/         •   Conduct routine check on site         •    Full time
 (SSO rank)               Customer sevice             •   Performance checking of               •    Islandwide
                                                          officer
                                                      •   Compliance Check on
                                                          Company policies
 Controller           •   Valid PLRD License/         •   Performing all operational            •    Full time : 44
 (SSO rank)               Customer sevice                 duties                                     hours per
                                                      •   Maintain the security system               week
                                                          network                               •    Islandwide

#2 KOPITIAM INVESTIMENT PTE LTD
NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC
Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social
enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials,
cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable
and empower all in Singapore to live better and more meaningful lives.
Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social
Enterprises.
Job               Pre-requisites                  Key Responsibilities                      Working Hours /
Positions                                                                                   Location
                  •   Minimum 2 years of          •   Perform general maintenance,          •       9am to 6pm
                      relevant working                repairs and inspections of the        •       Islandwide
Facilities            experience                      centre facilities.
Officer/          •   Good knowledge with         •   Liaise with external vendors
Executive             Workplace Safety and            and contractors for installation
                      Health procedures               and maintenance work such as
                      and practices                   M&E, plumbing, lighting,

www.e2i.com.sg
JOB LISTING BOOKLET
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Job              Pre-requisites              Key Responsibilities                     Working Hours /
Positions                                                                             Location
                 •   Well versed with Fire       reparation of faulty equipment
                     Fighting procedure          and landscape
                 •   Ability to work under   •   Attend to feedback/ complaints
                     tight deadlines             on matters related to facility
                 •   Knowledge in NEA            management and, to
                     requirements                recommend and take remedial
                                                 actions in a timely manner.
                                             •   To plan and carry out
                                                 preventive maintenance
                                                 programs for all fixtures, fitting
                                                 and M&E equipment in
                                                 compliance with relevant
                                                 legislations and safe work
                                                 procedures
                                             •   To respond in emergencies
                                                 situations such as fire incident,
                                                 mantrap in lift and etc.
                                             •   Assist in utilities consumption
                                                 control within the property.
                                             •   Provide administrative support
                                                 to the facility sections, such as
                                                 providing the relevant and
                                                 necessary reports
                                                 required/requested, and any
                                                 other ad-hoc duties as
                                                 assigned
                 •   Minimum 2 years’      •     Sales ambassadors have to be         •   7am to 3pm or
                     experience in retail        good multi-taskers taking care           3pm to 11pm
                     (F&B experience is          of merchandising, cashiering,        •   Lau Pa Sat
                     good to have but not        administration, selling and              Festival Market
                     mandatory)                  upselling, and basic inventory
                 •   Track record of good        and stock taking.
                     customer service
                 •   Able to work on
                     rotating shifts
                 •   Proficient in English
Sales
                     and one other
Ambassador
                     language
                 •   Adaptable and open to
                     trying new things
                 •   Team player
                 •   Constantly presents
                     and projects
                     professionalism in
                     terms of store upkeep
                     and personal
                     grooming

www.e2i.com.sg
JOB LISTING BOOKLET
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                                     28 June 2020
         VIRTUAL INTERVIEWS
#1 Dragnet Smartech Security Pte Ltd
Established since 1993, Dragnet has been providing security services and solutions to clients from the
residential, commercial, industrial and government sectors. We have established our reputation as a
professional security organisation in Singapore, Malaysia, India, Thailand, South Africa and Australia.

 Job Positions Pre-requisites                        Key Responsibilities                     Working Hours
                                                                                              / Location
 Security            •   Valid PLRD License/         •   General Screening                    •   Part Time &
 Officers                Customer sevice             •   Guarding and patrolling                  Full Time
                                                     •   Access & Egress control                  available
                                                     •   Basic incident response              •   Islandwide
 Senior              •   Valid PLRD License/         •   Incident response                    •   Part Time &
 Security                Customer sevice             •   Manage security and safety               Full Time
 Officers                                                system                                   available
                                                     •   Monitor CCTV/Central                 •   Islandwide
                                                         Alarm/Fire Command Centre
 Patrol Officer      •   Valid PLRD License/         •   Conduct routine check on site        •   Full time
 (SSO rank)              Customer sevice             •   Performance checking of              •   Islandwide
                                                         officer
                                                     •   Compliance Check on
                                                         Company policies
 Controller          •   Valid PLRD License/         •   Performing all operational           •   Full time : 44
 (SSO rank)              Customer sevice                 duties                                   hours per
                                                     •   Maintain the security system             week
                                                         network                              •   Islandwide

#2 CAREGIVERASIA
CaregiverAsia is an award-winning, one-stop aggregator of professional healthcare services, offering a wide
range of caregiving services to both homes and formal institutions. This includes professional services such
as nursing, counselling, locum doctors and therapists. All our caregivers are Singaporean citizens or PRs
who are required to undergo a thorough screening process to ensure that they are qualified to provide the
relevant services.

By leveraging on the shared economy centralized on our online platform, Careseekers can access on-time,
trusted and transparent caregiving services; whilst freelance Caregivers and healthcare professionals can
practice independently with full control of their schedules, self-branding and terms of services. Ultimately,
CaregiverAsia aims to transform the way care is delivered to people and communities through the
empowerment of freelance professionals and providing greater transparency and choice in the exchange of
caregiving services.

www.e2i.com.sg
JOB LISTING BOOKLET
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CaregiverAsia is part of The Caregiver Group, headquartered in Singapore, which has a growing
international presence in Malaysia, Taiwan and the United States. For more information, please visit
https://www.caregiverasia.com/ or call us at (+65) 6258 6683.

 Job Positions Pre-requisites                       Key Responsibilities                     Working Hours
                                                                                             / Location
 Call Center         •   It would be wonderful      •   Handling both inbound and            •   Monday-
 Executive               if you have a minimum          outbound calls and emails with           Friday, 9am-
                         of 1 year of                   high levels of customer care.            6pm
                         experience, as well as         Being independent, you are
                         a relevant diploma             effective in resolving our
                     •   Candidates who have            customers’ complaints.
                         prior working              •   Doing basic Admin and Data
                         experience in agency           Entry duties
                         or HR experience will      •   Part of your responsibility is to
                         be advantageous                maintain and accurately
                                                        update our customers’
                                                        enquiries and problems.
                                                    •   Providing other administrative
                                                        support when required
                                                    •   Assisting in generating of
                                                        reports when necessary
 Partnerships &      •   It would be wonderful      •   ·      Handling both inbound         •   Monday-
 Business                if you have a minimum          and outbound calls and emails            Friday, 9am-
 Development             of 1 year of                   with high levels of customer             6pm
 Executive               experience, as well as         care. Being independent, you
                         a relevant diploma             are effective in resolving our
                     •   Candidates who have            customers’ complaints.
                         prior working                  ·      Doing basic Admin and
                         experience in agency           Data Entry duties for our
                         or good writing skills         Ecommerce site.
                         will be advantageous           ·      Provide administrative
                                                        support and coordination for
                                                        training registrations.
                                                        ·      Preparing the inventories,
                                                        maintaining the stock records,
                                                        using systems for entering the
                                                        records.
                                                        ·      Part of your responsibility
                                                        is to maintain and accurately
                                                        update our customers’
                                                        enquiries and problems.
                                                        ·      Providing other
                                                        administrative support and
                                                        billing when required
                                                        ·      Assisting in generating of
                                                        reports when necessary
 Community           •   Fluent in both English     •   Our Manager, Community               •   Monday-
 Engagement              and Mandarin and               Engagement is a professional             Friday, 9am-
 Manager                 enjoy interacting with         in planning and managing                 6pm
                         people.                        outreach efforts with the
                     •   Good writing and               community partners. You will
                         communications are a           be responsible for the
                         must.                          customer engagement
                     •   Have strong                    strategy via the community,
                         knowledge of building          determine what happens in the

www.e2i.com.sg
JOB LISTING BOOKLET
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 Job Positions Pre-requisites                   Key Responsibilities                     Working Hours
                                                                                         / Location
                      a community in the            community, decides the
                      Singapore market and          content and organize events.
                      knows Singapore and           Creating relevant themes and
                      its people, culture,          topics to drive the direction of
                      dynamics, trends,             the discussions in the
                      preferences well.             community is part of your
                  •   Can do and hands-on           responsibilities. You are to
                      attitude for a start-up       hold proactive communication
                      environment is also a         with community users, do
                      must have.                    promotion on social media and
                                                    create traffic to the application.
 Freelance        •   Proficient in English     •   "• Assist with patients who          •   Min 3 hours
 Medical Escort       and Mother Tongue.            require assistance to get to             of service
                      Able bodied as some           their medical appointment or
                      patients require              accompany patients home
                      physical help                 after Day Surgery or
                                                    Endoscopic Procedures
                                                    • Accompany patients to and
                                                    fro after being discharged from
                                                    Rehabilitation Centres
                                                    • Convey pharmacist’s,
                                                    therapist’s and doctor's
                                                    instructions to the family"
 Freelance        •   Diploma or NITEC          •   • Bedside Nursing                    •   Min 1 hour
 Nurse                certified in Nursing          • Wound Care                             (For
                  •   At least 2 years of           • Tube Feeding                           Procedure
                      experience in Nursing         • Stoma Bag Care                         only
                      care.                         • Conduct home and hospital              Min 3 hours
                  •   Proficient in medical         visits to provide home-based             for any other
                      jargon                        needs                                    nursing care
                  •   Full registered with          • Assess clinical conditions
                      Singapore Nursing             and vital signs of the patients.
                      Board                         • Plan and implement patient
                  •   Proficient in English         care accordingly
                      and Mother Tongue             • Insertion of Catheter"

 Freelance        •   Fluent in english and     •   • Take care of emotional             •   Min 3 hours
 Baby Sitter          Chinese                       comfort of children                      of service
                  •   Have 2 years of               • Arrange formulas and
                      babysitting experience        change diapers
                                                    • Bathe, dress and groom
                                                    infants and children
                                                    • Prepare formulas for infants
                                                    and snacks for toddlers/
                                                    children
                                                    • Keep an eye on children’s
                                                    activities during meals and rest
                                                    periods
                                                    • Organise and take part in
                                                    activities and exercise

www.e2i.com.sg
JOB LISTING BOOKLET
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 Job Positions Pre-requisites                 Key Responsibilities                   Working Hours
                                                                                     / Location
 Freelancer      •    Fluent in english and   •   • Cooking confinement meals        •   28 Days, all
 Confinement          Chinese                     for mother (your husband can           the time
 Nanny           •    Have 5 years of             choose to eat the same food -
                      confinement                 nanny can cook additional
                      experience                  portions)
                                                  • Taking care of the newborn
                                                  (changing diapers, bathing the
                                                  baby, putting the baby to
                                                  sleep, feeding and waking up
                                                  at night to feed)
                                                  • Assisting with light household
                                                  chores like sweeping/mopping
                                                  the baby room, doing the
                                                  baby's laundry
                                                  • Occasional grocery shopping
                                                  • Assisting and brewing Herbal
                                                  bath for mother
                                                  • Teaching new parents how to
                                                  handle their newborn
                                                  • Guiding on breastfeeding
                                                  techniques

www.e2i.com.sg
JOB LISTING BOOKLET
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                                     29 June 2020
         PHYSICAL INTERVIEWS
#1 Social Distancing Ambassadors
 Job Positions Pre-requisites                       Key Responsibilities                    Working Hours
                                                                                            / Location
                     •   Comfortable with           •   To carry out inspections and        •   Various
                         working outdoors and           patrolling duties across all            Location
                         standing on their feet         tenanted State properties to        •   Depending on
                         for long hours.                ensure compliance of the Safe           the location:
                     •   Strong people                  Management Measures by
                         engagement skills to           tenants and patrons.                (i) Weekdays &
                         speak and persuade                                                      weekends
 Social
 Distancing              members of the public                                                   (with 1 rest
 Ambassadors         •   Able to carry out                                                       day per week)
                         duties in a                                                             a) 10am to
 (Contract)
                         professional manner.                                                    3pm or
                                                                                                 b) 4pm to
                                                                                                 9pm
                                                                                                 Or
                                                                                            (ii) Weekdays
                                                                                                 10am to 3pm

#2 Hanbaobao Pte Ltd (Licensee of McDonald’s)
McDonald's Singapore opened its first restaurant in 1979. Today, we have over 130 McDonald's restaurants
across the island serving 1.2 million customers every week with over 9000 employees.
At McDonald’s, we know that our people are our most valuable resource. We invest in their growth and job
satisfaction and provide learning and development opportunities for every single employee who walks
through our doors. Our renowned training and coaching practices mean they develop skills and attitudes
that last a lifetime. And as our people grow in their jobs, they also gain experience and opportunities for
leadership and management

 Job Positions Pre-requisites                       Key Responsibilities                    Working Hours
                                                                                            / Location
                         -                          •   Serve Customers                     •   Min 40 hours
                                                    •   Food Preparation                        per week/136
 Full Time
 Service Crew                                       •   Maintain Cleanliness of the             islandwide
                                                        restaurant                              locations

                     •   Min 1 year of              •   Serve as the Hospitality            •    Part Time &
                         Customer Service               Expert/Lead in the restaurant            Full Time
 Guest
                         Experience                 •   Deliver exceptional in-store             available
                                                        feel good experience at all         (i) PT - min 32
 Experience
                                                        times                                    hours per
 Leader
                                                                                                 month
                                                                                            (ii) FT - 44 hours
                                                                                                 per week

www.e2i.com.sg
JOB LISTING BOOKLET
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#3 Zingrill Holdings
Zingrill Holding is a foodservice organization that owns and manages renowned restaurant brands like
Seoul Garden and BREEKS Café. The company started in 1983 with Seoul Garden, which was then a fine-
dining Korean restaurant, serving authentic Korean-cuisine. The company and its brands have since evolved
through the test of time.

 Job Positions Pre-requisites                      Key Responsibilities                   Working Hours
                                                                                          / Location
                    •   Secondary Educ &           •   Food preparation and minor         •   10am to
                        Above                          cooking                                10pm
                    •   Possess min 1 year of      •   Replenish stock to ensure
                        customer service               smooth operations and
                        experience in F&B              maintain quality of food
                        industry                   •   Upkeep of working area and
                    •   Food Hygiene                   equipment
                        Certificate                •   Maintain clean and safe
 Kitchen Staff      •   Able to converse in            working area and other ad-hoc
                        basic English                  duties
                    •   Good team player
                    •   Energetic, cheerful
                    •   Service-orientated &
                        good interpersonal
                        skills
                    •   Possess enthusiasm
                        in learning and self-
                        improvement
                    •   Secondary Educ &           •   Be attentive to customers’         •   Part Time &
                        Above                          needs and attend to request            Full Time
                    •   Possess min 1 year of          promptly                               available
                        customer service           •   Perform duty of cashier ie         •   10am to
                        experience in F&B              account for daily cash                 10pm
                        industry                       collected & top up shortages
                        -Food Hygiene              •   Process payment transaction
                        Certificate                    via cash, credit cards
                    •   Able to converse in            accurately
 Service Staff
                        basic English              •   Prepare & serve beverage -
                    •   Good team player               Hotpot outlets
                    •   Energetic, cheerful
                    •   Service-orientated &
                        good interpersonal
                        skills
                    •   Possess enthusiasm
                        in learning and self-
                        improvement

www.e2i.com.sg
JOB LISTING BOOKLET
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         VIRTUAL INTERVIEWS
#4 Seacare Manpower Services Pte Ltd
Seacare Manpower Services Ptd Ltd is one of the biggest and most reputable suppliers of manpower in
Singapore.
Incorporated since 13th October 1995 we have built and secured an extensive network of clientele, which
include Government Schools, Ministry of Education, Statutory Boards, NTUC related companies, GLCs,
Subordinate Court as well as private companies.
Our pool of manpower ranges from professionals such as AV/IT Technicians, ICT Executives, Teacher’s Aid
and Membership Service Recruiters to general workers such as Office Admin, Receptionist, Operation
Support Officer and others.

 Job Positions Pre-requisites                      Key Responsibilities                   Working Hours
                                                                                          / Location
                    •   Diploma & above            •   Assist in complex admin            •   8.30am -6pm
                    •   Proficient in MS               including event management,            (Subject to
                        Office; Word, Excel,           corporate support, budgeting           changes
                        Powerpoint                 •   General admin support                  based on
 Management
 Support Staff                                     •   Other duties as assigned               client needs)

                                                                                          •   Various MOE,
                                                                                              Schools,
                                                                                              Ministries
                    •   Diploma & above            •   Overseeing and developing          •   8.30am -6pm
                    •   Proficient in MS               marketing communication                (Subject to
                        Office; Word, Excel,           campaigns                              changes
                        Powerpoint                 •   Organising events and product          based on
                                                       exhibitions                            client needs)
                                                   •   Coordinating internal
 Marketing                                             marketing and an                   •   Various MOE,
 Executive                                             organisation’s culture                 Schools,
                                                   •   Managing and developing                Ministries
                                                       digital and social media
                                                       strategies

                    •   Diploma & above            •   Assist ICT Dept to manage IT       •   8.30am -6pm
                    •   MOE certified                  projects                               (Subject to
                    •   IT savvy                   •   To prepare documentation and           changes
                    •   Proficient in MS               guidelines pertaining to IT            based on
                        Office; Word, Excel,           projects                               client needs)
 ICT Executive
                        Powerpoint                 •   Any other duties as assigned
                                                                                          •   Various MOE,
                                                                                              Schools,
                                                                                              Ministries

www.e2i.com.sg
JOB LISTING BOOKLET
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#5 ZUELLIG PHARMA
Zuellig Pharma is one of the largest healthcare services groups in Asia and our purpose is to make
healthcare more accessible. We provide world-class distribution, digital and commercial services to support
the growing healthcare needs in this region. The company was started almost a hundred years ago and has
grown to become a US$13 billion business covering 13 markets with over 10,000 employees. Our people
serve over 350,000 medical facilities and work with over 1,000 clients, including the top 20 pharmaceutical
companies in the world.

 Job Positions Pre-requisites                       Key Responsibilities                    Working Hours
                                                                                            / Location
 Warehouse           •   Minimum GCE ‘N’            •   Responsible for assigned            •   8.30am -
 Assistant (1            Level /ITE                     warehousing activities,                 5.30pm
 year contract)      •   Literacy in basic              including daily maintenance of
                         English language and           warehouse equipment,
                         Mathematics                    inventory accuracy and good
                     •   Computer literacy in           warehouse housekeeping
                         Microsoft Word and             practices
                         Excel                      •   Ensure all goods are picked /
                     •   SAP knowledge an               checked / packed as per pick
                         added advantage                slip requirement
                     •   Possess valid forklift     •   All goods after picked must be
                         license and has                accurately checked and
                         experience in                  appropriately packed into
                         operating material             carton or polythene bags
                         handling equipment             before QC final checks
                     •   Physically fit             •   Adhere to ISO, SMS, GSDP
                                                        and hygiene compliances
                                                    •   Other duties as assigned
 Quality Control     •   Minimum NITEC or           •   Perform quality check on            •   8.30am -
 (1 year                 “O” Level                      redressing activities for               5.30pm /
 contract)           •   Minimum one year               products-in-progress and                8.30am -
                         experience performing          finished products                       8.30pm
                         In-Process Quality         •   Conduct random inspection of
                         Assurance in                   products based on ISO
                         manufacturing                  procedures, GMP and all
                         environment                    regulatory requirements.
                     •   Basic English (written     •   Identify non-conformity to
                         and verbal) ; Chinese          specifications of all relevant
                         dialect, Malay and/or          aspects of the product based
                         Tamil will be                  on the principal’s
                         advantageous                   requirements.
                     •   Willing to work 12         •   Update and maintain
                         hours Shift and on             documentation of quality
                         weekends (4 working            checks
                         days a week)               •   Ensure general cleanliness
                                                        and hygienic conditions of
                                                        each workstation.
                                                    •   Ensure compliance to ISO
                                                        procedures, GMP and all
                                                        regulatory requirements.
                                                    •   Coordinate with Production
                                                        Supervisor and Team Lead to
                                                        ensure quality is maintained

www.e2i.com.sg
JOB LISTING BOOKLET
                                                                                                  13
 Job Positions Pre-requisites                     Key Responsibilities                   Working Hours
                                                                                         / Location
                                                      throughout the redressing
                                                      activities.
 Material          •   G.C.E. “N’ level           •   Finding and wrapping               •   8.30am -
 Handler (1 year       with/without                   materials and putting them in          5.30pm /
 contract)             experience as training         the proper location as                 8.30am -
                       will be provided               assigned by Production                 8.30pm
                       ▪ Physically strong and        Supervisor.
                       good health                •   Pulling redressing stocks to
                   •   Good listening skills in       designate cell station for
                       order to executive             stocks to be redressed.
                       directive correctly by     •   Organize and maintain all
                       picking the right              material handling supply
                       materials                      equipment.
                   •   Preferably relevant        •   Make sure production areas
                       experience in                  are fully stocked and have
                       production/reassembly          products they need to fulfil
                       line                           orders and move quickly.
                   •   Good working               •   Maintain good housekeeping
                       knowledge of SAP               practice within the production
                       system                         areas.
                                                  •   Adhere to all safety & GMP
                                                      procedures, policies and
                                                      practices
 Associate         •   Possess a Degree in        •   Effective management of            •   8.30am -
 Manager, Client       Logistics and Supply           inventory to achieve optimum           5.30pm
 Service               Chain Management or            level that is within contractual
                       Business                       level as agreed with clients.
                   •   Minimum 5 years’           •   Ensure minimize out of stock
                       experience in                  situation and maximize order
                       inventory                      fulfilment.
                       management,                •   Liaise closely with warehouse
                       customer account               to ensure proper
                       management and                 housekeeping and stock
                       leading a team.                discrepancies are resolved in
                   •   Possess good                   a timely manner and inventory
                       communication and              updated.
                       interpersonal skills       •   Ensure proper maintenance of
                   •   A problem solver with          inventory cost and client
                       supervisory skills             margin in the system.
                                                  •   Manage update of inventory
                                                      cost and client margin change
                                                      in system accurately.
                                                  •   Manage client financial closing
                                                      – monthly and at year end by
                                                      coordinating with other
                                                      departments to ensure proper
                                                      closure.
                                                  •   Manage client relationship
                                                      through complaint handling
                                                      and act as point of contact for
                                                      clients on behalf of the
                                                      company.
                                                  •   Interact with Clients
                                                      professionally in a service-

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JOB LISTING BOOKLET
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 Job Positions Pre-requisites                    Key Responsibilities                 Working Hours
                                                                                      / Location
                                                     oriented manner and work with
                                                     them to design processes that
                                                     facilitate smooth operations
                                                     internally
                                                 •   Establish Service KPI with
                                                     client. Prepare monthly KPI
                                                     report to clients and present
                                                     them within agreed timeline.
                                                 •   Conduct gap analysis, identify
                                                     areas for improvements; lead
                                                     and manage the
                                                     implementation of these
                                                     projects with quantified
                                                     deliverables
                                                 •   Adhere to ISO procedure, local
                                                     authority regulatory guidelines
                                                     on GMP / GDP and Regional
                                                     Quality System in inventory
                                                     management.
 AR Account      •    Min 3 years of             •   Liaise with Client Service &      •   8.30am -
 Officer              relevant working               Project Management Team for           5.30pm
                      experience.                    the monthly billing to principals
                 •    Prior experience in            under the care.
                      Logistic Industry is an    •   Ensure billing amount matches
                      advantage.                     with the invoice.
                 •    Good working               •   Ensure that billings are done
                      knowledge of SAP               for Inventory Revaluation
                      ECC and Microsoft              Clearing Account with
                      Office particularly            complete supporting
                      Advanced Excel will            documents reconciles with
                      be an advantage.               Finance Personnel’s file
                 •    Good understanding         •   To send monthly statement of
                      of accounting                  accounts to respective
                      standards.                     Principal's Accounts Payable
                 •    Possess strong work            Team.
                      ethics, good               •   Follow up with respective
                      interpersonal and              Principals for outstanding AR
                      communication                  balance and resolve disputes,
                      (written & oral) skills.       if any to ensure timely
                 •    Good analytical skills,        collection.
                      embrace challenges &       •   Prepare balance sheet
                      changes, initiative and        schedules of assigned
                      have positive working          accounts for FM review.
                      attitude.                  •   Ensure classifications and
                                                     utilisations are correctly
                                                     reflected in the schedules.
                                                 •   Ensure that the balance sheet
                                                     figure ties back to GL balance.
                                                 •   Interco billing and
                                                     reconciliation.
                                                 •   Provision for income
                                                     accruals/principals' rebates if
                                                     any

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JOB LISTING BOOKLET
                                                                                                15
 Job Positions Pre-requisites                   Key Responsibilities                   Working Hours
                                                                                       / Location
                                                •   To assign SO & FM in
                                                    streamlining current processes
                                                    surrounding AR Team.
                                                •   To lead/participate in any task
                                                    assigned, such as process
                                                    enhancement projects.
 Client Service   •   Degree in Business /      •   Develop and foster strong          •   8.30am -
 Specialist           Operations Mgmt /             relationship with key account.         5.30pm
                      Supply Chain Mgmt /       •   Serve as the key liaison
                      Industrial Engr or            person between client and
                      related discipline.           internal departments on
                  •   Preferably 2 years            request and issue resolution.
                      relevant experience in    •   Take ownership of key
                      key account                   account’s new program
                      management,                   implementation. Engage in
                      logistics, warehousing,       initiative and project
                      pharmaceutical or             discussion. Lead and monitor
                      distribution industry.        implementation progress.
                  •   Strong analytical,        •   Manage, monitor and control
                      problem-solving,              stockholding. Prepare
                      communication and             stockholding and indent
                      process mapping               reports for monthly reviews.
                      skills.                   •   Support monthly KPI metrics
                  •   Working knowledge of          and perform root cause
                      SAP system and                analysis to improve metrics &
                      proficient in                 performance, timely
                      Microsoft® Office tools       submission of internal and
                      and related software.         external reporting, as well as,
                  •   Fresh graduates are           present operational KPI.
                      welcome to apply.         •   Manage Replenishment and
                                                    inbound Inventory in line with
                                                    the forecast or indent,
                                                    commercial and stock holding
                                                    requirements.
                                                •   Review materials forecast and
                                                    execute Supply Plan, analyses
                                                    Key Planning Parameters to
                                                    achieve a balance between
                                                    Inventory and Forecast.
                                                •   Analyse Forecast Variance
                                                    and identify strategies to
                                                    improve the Forecasting
                                                    process to minimize the
                                                    variance.
                                                •   Analyse the variance of
                                                    demand and supply, pro-
                                                    actively monitor the fulfillment
                                                    gaps, drive investigation of
                                                    root cause and recovery plan
                                                •   Drives continuous
                                                    improvement initiatives to
                                                    meet inventory goals
                                                •   Reviews slow moving items,
                                                    block inventories according to

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                                                                                                16
 Job Positions Pre-requisites                  Key Responsibilities                    Working Hours
                                                                                       / Location
                                                   Excess and Obsolescence
                                                   Policy.
                                               •   Effectively use ERP system to
                                                   manage high number of
                                                   material SKUs.
                                               •   Review work processes and
                                                   initiate process improvement
                                                   plans.
 Customer        •    Minimum GCE ‘O’          •   Deliver prompt and efficient        •   8.30am -
 Service Agent        Level, Diploma               service to order processing via         5.30pm
 (3 months            preferred                    call centre hotline, email, sales
 contract)       •    Good verbal,                 order
                      communication and        •   Perform accurate and prompt
                      interpersonal skills         entry of orders in the system
                 •    Call centre experience   •   Ensure timely and accurate
                      preferred OR                 processing of orders received
                 •    Experience in                through the order hotline and
                      customer                     faxes
                      service/customer         •   Ensure that critical information
                      support role                 with regards to urgent delivery,
                      advantageous                 special timing request are
                                                   communicated and followed
                                                   up with the delivery section till
                                                   completion of delivery
                                               •   Ensure procedures for
                                                   processing of item with sales
                                                   restrictions, orders that require
                                                   price approval and other
                                                   principal specified
                                                   requirements are strictly
                                                   adhered to
                                               •   Provide admin support when
                                                   necessary [e.g. filing, data
                                                   entry, retrieval of documents,
                                                   etc
                                               •   Any other duties assigned

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JOB LISTING BOOKLET
                                                                                                      17

                                    30 June 2020
         PHYSICAL INTERVIEWS
#1 PRIME SUPERMARKET LIMITED
Established in 1984, Prime Supermarket is one of the pioneer local supermarket chain. Started with 5 mini-
mart outlets, we went full format occupying 10,000 sq. ft. in 1991 and grew from strength to strength to
become the largest Singapore family owned supermarket chain with 25 outlets across the island.

 Job Positions Pre-requisites                       Key Responsibilities                    Working Hours
                                                                                            / Location
                     •   No experience is           •   Assist in displaying, arranging     •   Working
                         needed for this                and sorting of goods                    Hours:
                         position, training will    •   Attending to customers’                 8hrs 20 mins
                         be provided                    enquiries and handle feedback       •   Work
                     •   Ability to communicate         professionally                          Location:
 Retail
 Assistant
                         in English effectively     •   Cashiering duties                       North-East
                     •   Possess good               •   Responsible for stock taking
                         communication and              and inventory control
                         interpersonal skills
                     •   Good customer
                         service
                     •   Minimum 1 year of          •   Able to set up and perform          •   Working
                         relevant retail                entire functions of different           Hours:
                         experience, preferably         departments.                            8hrs 20 mins
                         from supermarket           •   Perform daily store opening         •   Work
                         background.                    and closing                             Location:
                     •   Good interpersonal         •   Attend to customers' enquiries          North-East
 Retail                  and communication              and handle feedback when
 Supervisor              skills.                        necessary.
                     •   Strong supervisory         •   Manage a team of Retail
                         skills and ability to          Assistants to provide excellent
                         manage a team.                 customer service.
                     •   Passionate about
                         customer service and
                         retail sector.

#2 SMRT TEL PTE LTD
SMRT Thomson East Coast Line Pte Ltd was incorporated in 2017 to operationalise the new Thomson East
Line which is scheduled to be open in stages from 2019.

 Job Positions Pre-requisites                       Key Responsibilities                    Working Hours
                                                                                            / Location
 Technical           •   At least a Professional    •   Carry out preventive and            •   Prepare to
 Officers                Certificate/NiTEC,             corrective maintenance, minor           work in 3
 (Rolling                Engineering                    overhaul / overhaul work, fault         rotating shifts
 Stocks &                (Mechanical),                  attendance, fault diagnosis         •   Work
 Tracks)                 Engineering                    tests, trouble-shooting                 Location:

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                                                                                                18
 Job Positions Pre-requisites                 Key Responsibilities                 Working Hours
                                                                                   / Location
                      Mechatronic/                upgrading and improvement             North
                      Electromechanical) or       works / repairs of Trains &
                      equivalent.                 depot equipment & facilities.
                                              •   Assist team leader in
                                                  conducting engineering
                                                  analysis and investigations on
                                                  incidents / accidents.
                                              •   Record all faults reported,
                                                  complete work orders and key
                                                  in other input into the
                                                  maintenance management
                                                  system and any other
                                                  recording system.
                                              •   Undertake any other tasks /
                                                  functions that are incidental or
                                                  ancillary to the performance of
                                                  the works assigned.
                                              •   Certify work carried out by
                                                  contractor for example train
                                                  cleaning, pest control, train
                                                  advertisement etc
                                              •   Provide attendance to
                                                  contractor and personnel from
                                                  other sections for work or
                                                  access into depot siding, depot
                                                  facilities and trains.
                                              •   Operate depot equipment for
                                                  overhaul work.
                                              •   Drive the company vehicle for
                                                  the purpose of work.
                                              •   Perform ground shunting duty.
                                              •   Drive company forklift for
                                                  purpose of work. – Applicable
                                                  to Qualified forklift driver only
                 •    Diploma in Electrical   •   To operate safely and             •   Prepare to
                      or Electronics              efficiently all Signal Measuring,     work in 3
                      Engineering                 Test Equipment, Instruments           rotating shifts
                                                  and Tools                         •   Work
                                              •   To lead team of Technical             Location:
                                                  Officers in performing tasks in •     North
                                                  compliance with relevant
                                                  procedures and instructions
                                                  contained in Quality
 Assistant                                        Procedures, Work
 Engineers                                        Specifications, Work
 (Systems)                                        Instructions, Signal Standing
                                                  Instructions and any relevant
                                                  change instructions
                                                  disseminated.
                                              •   To comply with and exercise
                                                  safety at all times in
                                                  accordance to all Safety
                                                  Procedures.
                                              •   To be responsible for the
                                                  safety of self, peers at
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                                                                                          19
 Job Positions Pre-requisites               Key Responsibilities                   Working Hours
                                                                                   / Location
                                                workplace; off and on
                                                trackside throughout working
                                                period.
                                            •   To carry out day-to-day
                                                monitoring of equipment
                                                performance and follow up
                                                where appropriate.
                 Diploma in Electrical or   •   To lead a team of technical
                 Electronics Engineering        officers to carry out and/or
                                                supervise for preventive and
                                                corrective maintenance works
                                                on SMRT power system in
                                                compliance with relevant
                                                procedures and safety
                                                requirement.
                                            •   To plan and execute
                                                maintenance schedule and
                                                staff duty rosters in
                                                consultation with EMM in most
                                                effective and efficient manner.
                                            •   To provide technical advice,
                                                information and instructions to
                                                other staff and ensure all
                                                drawings, diagrams, manuals
                                                and records are kept current
                                                and update.
                                            •   To assist EMM in conducting
                                                engineering and safety
                                                analysis, investigations, and
 Assistant
                                                test.
 Engineers
                                            •   Carry out and/or assist EMM
 (Facilities
                                                supervision of corrective
 Maintenance)
                                                maintenance, upgrading,
                                                modification work and major
                                                repair work as assigned by
                                                EMM/SM. Prepare and submit
                                                reports on completion of work.
                                            •   To comply and exercise safety
                                                at all times in accordance to
                                                Safety Procedures.
                                            •   To attend Permit-to-work for all
                                                internal and external work
                                                parties.
                                            •   To conduct home-based safety
                                                talk and compile monthly O/T
                                                report.
                                            •   To ensure compliance with our
                                                Quality objective as stated in
                                                our QP/WIs/Tasklists in daily
                                                activities.
                                            •   To undertake any other tasks
                                                or functions that are incidental
                                                or ancillary to the performance
                                                of assigned work.

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                                                                                                     20
#3 Zingrill Holdings
Zingrill Holding is a foodservice organization that owns and manages renowned restaurant brands like
Seoul Garden and BREEKS Café. The company started in 1983 with Seoul Garden, which was then a fine-
dining Korean restaurant, serving authentic Korean-cuisine. The company and its brands have since evolved
through the test of time.

 Job Positions Pre-requisites                      Key Responsibilities                   Working Hours
                                                                                          / Location
                    •   Secondary Educ &           •   Food preparation and minor         •   10am to
                        Above                          cooking                                10pm
                    •   Possess min 1 year of      •   Replenish stock to ensure
                        customer service               smooth operations and
                        experience in F&B              maintain quality of food
                        industry                   •   Upkeep of working area and
                    •   Food Hygiene                   equipment
                        Certificate                •   Maintain clean and safe
 Kitchen Staff      •   Able to converse in            working area and other ad-hoc
                        basic English                  duties
                    •   Good team player
                    •   Energetic, cheerful
                    •   Service-orientated &
                        good interpersonal
                        skills
                    •   Possess enthusiasm
                        in learning and self-
                        improvement
                    •   Secondary Educ &           •   Be attentive to customers’         •   Part Time &
                        Above                          needs and attend to request            Full Time
                    •   Possess min 1 year of          promptly                               available
                        customer service           •   Perform duty of cashier ie         •   10am to
                        experience in F&B              account for daily cash                 10pm
                        industry                       collected & top up shortages
                        -Food Hygiene              •   Process payment transaction
                        Certificate                    via cash, credit cards
                    •   Able to converse in            accurately
 Service Staff
                        basic English              •   Prepare & serve beverage -
                    •   Good team player               Hotpot outlets
                    •   Energetic, cheerful
                    •   Service-orientated &
                        good interpersonal
                        skills
                    •   Possess enthusiasm
                        in learning and self-
                        improvement

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                                                                                                        21

         VIRTUAL INTERVIEWS
#4 KOPITIAM INVESTIMENT PTE LTD
NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC
Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social
enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials,
cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable
and empower all in Singapore to live better and more meaningful lives.
Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social
Enterprises.
Job               Pre-requisites                 Key Responsibilities                      Working Hours /
Positions                                                                                  Location
                  •   Minimum 2 years of         •   Perform general maintenance,          •   9am to 6pm
                      relevant working               repairs and inspections of the        •   Islandwide
                      experience                     centre facilities.
                  •   Good knowledge with        •   Liaise with external vendors
                      Workplace Safety and           and contractors for installation
                      Health procedures              and maintenance work such as
                      and practices                  M&E, plumbing, lighting,
                  •   Well versed with Fire          reparation of faulty equipment
                      Fighting procedure             and landscape
                  •   Ability to work under      •   Attend to feedback/ complaints
                      tight deadlines                on matters related to facility
                  •   Knowledge in NEA               management and, to
                      requirements                   recommend and take remedial
                                                     actions in a timely manner.
                                                 •   To plan and carry out
Facilities                                           preventive maintenance
Officer/                                             programs for all fixtures, fitting
Executive                                            and M&E equipment in
                                                     compliance with relevant
                                                     legislations and safe work
                                                     procedures
                                                 •   To respond in emergencies
                                                     situations such as fire incident,
                                                     mantrap in lift and etc.
                                                 •   Assist in utilities consumption
                                                     control within the property.
                                                 •   Provide administrative support
                                                     to the facility sections, such as
                                                     providing the relevant and
                                                     necessary reports
                                                     required/requested, and any
                                                     other ad-hoc duties as
                                                     assigned
                                                 •   Sales ambassadors have to be          •   7am to 3pm or
                  •   Minimum 2 years’
                                                     good multi-taskers taking care            3pm to 11pm
                      experience in retail
Sales
                      (F&B experience is
                                                     of merchandising, cashiering,         •   Lau Pa Sat
Ambassador                                           administration, selling and               Festival Market
                      good to have but not
                                                     upselling, and basic inventory
                      mandatory)
                                                     and stock taking.

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JOB LISTING BOOKLET
                                                                                                       22
Job                 Pre-requisites                   Key Responsibilities                   Working Hours /
Positions                                                                                   Location
                    •   Track record of good
                        customer service
                    •   Able to work on
                        rotating shifts
                    •   Proficient in English
                        and one other
                        language
                    •   Adaptable and open to
                        trying new things
                    •   Team player
                    •   Constantly presents
                        and projects
                        professionalism in
                        terms of store upkeep
                        and personal
                        grooming

#5 ZUELLIG PHARMA
Zuellig Pharma is one of the largest healthcare services groups in Asia and our purpose is to make
healthcare more accessible. We provide world-class distribution, digital and commercial services to support
the growing healthcare needs in this region. The company was started almost a hundred years ago and has
grown to become a US$13 billion business covering 13 markets with over 10,000 employees. Our people
serve over 350,000 medical facilities and work with over 1,000 clients, including the top 20 pharmaceutical
companies in the world.

Job Positions           Pre-requisites                Key Responsibilities                   Working Hours
                                                                                             / Location
Warehouse               •   Minimum GCE ‘N’           •   Responsible for assigned           •   8.30am -
Assistant (1 year           Level /ITE                    warehousing activities,                5.30pm
contract)               •   Literacy in basic             including daily maintenance of
                            English language and          warehouse equipment,
                            Mathematics                   inventory accuracy and good
                        •   Computer literacy in          warehouse housekeeping
                            Microsoft Word and            practices
                            Excel                     •   Ensure all goods are picked /
                        •   SAP knowledge an              checked / packed as per pick
                            added advantage               slip requirement
                        •   Possess valid forklift    •   All goods after picked must be
                            license and has               accurately checked and
                            experience in                 appropriately packed into
                            operating material            carton or polythene bags before
                            handling equipment            QC final checks
                        •   Physically fit            •   Adhere to ISO, SMS, GSDP
                                                          and hygiene compliances
                                                      •   Other duties as assigned
Quality Control         •   Minimum NITEC or          •   Perform quality check on           •   8.30am -
(1 year contract)           “O” Level                     redressing activities for              5.30pm /
                        •   Minimum one year              products-in-progress and               8.30am -
                            experience                    finished products                      8.30pm
                            performing In-

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                                                                                                  23
Job Positions       Pre-requisites               Key Responsibilities                    Working Hours
                                                                                         / Location
                        Process Quality          •   Conduct random inspection of
                        Assurance in                 products based on ISO
                        manufacturing                procedures, GMP and all
                        environment                  regulatory requirements.
                    •   Basic English (written   •   Identify non-conformity to
                        and verbal) ; Chinese        specifications of all relevant
                        dialect, Malay and/or        aspects of the product based
                        Tamil will be                on the principal’s requirements.
                        advantageous             •   Update and maintain
                    •   Willing to work 12           documentation of quality
                        hours Shift and on           checks
                        weekends (4 working      •   Ensure general cleanliness and
                        days a week)                 hygienic conditions of each
                                                     workstation.
                                                 •   Ensure compliance to ISO
                                                     procedures, GMP and all
                                                     regulatory requirements.
                                                 •   Coordinate with Production
                                                     Supervisor and Team Lead to
                                                     ensure quality is maintained
                                                     throughout the redressing
                                                     activities.
Material Handler    •   G.C.E. “N’ level         •   Finding and wrapping materials      •   8.30am -
(1 year contract)       with/without                 and putting them in the proper          5.30pm /
                        experience as                location as assigned by                 8.30am -
                        training will be             Production Supervisor.                  8.30pm
                        provided                 •   Pulling redressing stocks to
                        ▪ Physically strong          designate cell station for stocks
                        and good health              to be redressed.
                    •   Good listening skills    •   Organize and maintain all
                        in order to executive        material handling supply
                        directive correctly by       equipment.
                        picking the right        •   Make sure production areas are
                        materials                    fully stocked and have products
                    •   Preferably relevant          they need to fulfil orders and
                        experience in                move quickly.
                        production/reassembl     •   Maintain good housekeeping
                        y line                       practice within the production
                    •   Good working                 areas.
                        knowledge of SAP         •   Adhere to all safety & GMP
                        system                       procedures, policies and
                                                     practices
Associate           •   Possess a Degree in      •   Effective management of             •   8.30am -
Manager, Client         Logistics and Supply         inventory to achieve optimum            5.30pm
Service                 Chain Management             level that is within contractual
                        or Business                  level as agreed with clients.
                    •   Minimum 5 years’         •   Ensure minimize out of stock
                        experience in                situation and maximize order
                        inventory                    fulfilment.
                        management,              •   Liaise closely with warehouse
                        customer account             to ensure proper housekeeping
                        management and               and stock discrepancies are
                        leading a team.              resolved in a timely manner
                                                     and inventory updated.

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                                                                                                 24
Job Positions    Pre-requisites                 Key Responsibilities                    Working Hours
                                                                                        / Location
                 •    Possess good              •   Ensure proper maintenance of
                      communication and             inventory cost and client margin
                      interpersonal skills          in the system.
                 •    A problem solver with     •   Manage update of inventory
                      supervisory skills            cost and client margin change
                                                    in system accurately.
                                                •   Manage client financial closing
                                                    – monthly and at year end by
                                                    coordinating with other
                                                    departments to ensure proper
                                                    closure.
                                                •   Manage client relationship
                                                    through complaint handling and
                                                    act as point of contact for
                                                    clients on behalf of the
                                                    company.
                                                •   Interact with Clients
                                                    professionally in a service-
                                                    oriented manner and work with
                                                    them to design processes that
                                                    facilitate smooth operations
                                                    internally
                                                •   Establish Service KPI with
                                                    client. Prepare monthly KPI
                                                    report to clients and present
                                                    them within agreed timeline.
                                                •   Conduct gap analysis, identify
                                                    areas for improvements; lead
                                                    and manage the
                                                    implementation of these
                                                    projects with quantified
                                                    deliverables
                                                •   Adhere to ISO procedure, local
                                                    authority regulatory guidelines
                                                    on GMP / GDP and Regional
                                                    Quality System in inventory
                                                    management.
AR Account       •    Min 3 years of            •   Liaise with Client Service &        •   8.30am -
Officer               relevant working              Project Management Team for             5.30pm
                      experience.                   the monthly billing to principals
                 •    Prior experience in           under the care.
                      Logistic Industry is an   •   Ensure billing amount matches
                      advantage.                    with the invoice.
                 •    Good working              •   Ensure that billings are done for
                      knowledge of SAP              Inventory Revaluation Clearing
                      ECC and Microsoft             Account with complete
                      Office particularly           supporting documents
                      Advanced Excel will           reconciles with Finance
                      be an advantage.              Personnel’s file
                 •    Good understanding        •   To send monthly statement of
                      of accounting                 accounts to respective
                      standards.                    Principal's Accounts Payable
                 •    Possess strong work           Team.
                      ethics, good              •   Follow up with respective
                      interpersonal and             Principals for outstanding AR
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                                                                                                   25
Job Positions    Pre-requisites                  Key Responsibilities                     Working Hours
                                                                                          / Location
                      communication                  balance and resolve disputes, if
                      (written & oral) skills.       any to ensure timely collection.
                 •    Good analytical skills,    •   Prepare balance sheet
                      embrace challenges             schedules of assigned
                      & changes, initiative          accounts for FM review.
                      and have positive          •   Ensure classifications and
                      working attitude.              utilisations are correctly
                                                     reflected in the schedules.
                                                 •   Ensure that the balance sheet
                                                     figure ties back to GL balance.
                                                 •   Interco billing and
                                                     reconciliation.
                                                 •   Provision for income
                                                     accruals/principals' rebates if
                                                     any
                                                 •   To assign SO & FM in
                                                     streamlining current processes
                                                     surrounding AR Team.
                                                 •   To lead/participate in any task
                                                     assigned, such as process
                                                     enhancement projects.
Client Service   •    Degree in Business /       •   Develop and foster strong            •   8.30am -
Specialist            Operations Mgmt /              relationship with key account.           5.30pm
                      Supply Chain Mgmt /        •   Serve as the key liaison person
                      Industrial Engr or             between client and internal
                      related discipline.            departments on request and
                 •    Preferably 2 years             issue resolution.
                      relevant experience        •   Take ownership of key
                      in key account                 account’s new program
                      management,                    implementation. Engage in
                      logistics,                     initiative and project discussion.
                      warehousing,                   Lead and monitor
                      pharmaceutical or              implementation progress.
                      distribution industry.     •   Manage, monitor and control
                 •    Strong analytical,             stockholding. Prepare
                      problem-solving,               stockholding and indent reports
                      communication and              for monthly reviews.
                      process mapping            •   Support monthly KPI metrics
                      skills.                        and perform root cause
                 •    Working knowledge              analysis to improve metrics &
                      of SAP system and              performance, timely submission
                      proficient in                  of internal and external
                      Microsoft® Office              reporting, as well as, present
                      tools and related              operational KPI.
                      software.                  •   Manage Replenishment and
                 •    Fresh graduates are            inbound Inventory in line with
                      welcome to apply.              the forecast or indent,
                                                     commercial and stock holding
                                                     requirements.
                                                 •   Review materials forecast and
                                                     execute Supply Plan, analyses
                                                     Key Planning Parameters to
                                                     achieve a balance between
                                                     Inventory and Forecast.

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JOB LISTING BOOKLET
                                                                                               26
Job Positions      Pre-requisites             Key Responsibilities                    Working Hours
                                                                                      / Location
                                              •   Analyse Forecast Variance and
                                                  identify strategies to improve
                                                  the Forecasting process to
                                                  minimize the variance.
                                              •   Analyse the variance of
                                                  demand and supply, pro-
                                                  actively monitor the fulfillment
                                                  gaps, drive investigation of root
                                                  cause and recovery plan
                                              •   Drives continuous improvement
                                                  initiatives to meet inventory
                                                  goals
                                              •   Reviews slow moving items,
                                                  block inventories according to
                                                  Excess and Obsolescence
                                                  Policy.
                                              •   Effectively use ERP system to
                                                  manage high number of
                                                  material SKUs.
                                              •   Review work processes and
                                                  initiate process improvement
                                                  plans.
Customer           •   Minimum GCE ‘O’        •   Deliver prompt and efficient        •   8.30am -
Service Agent (3       Level, Diploma             service to order processing via         5.30pm
months contract)       preferred                  call centre hotline, email, sales
                   •   Good verbal,               order
                       communication and      •   Perform accurate and prompt
                       interpersonal skills       entry of orders in the system
                   •   Call centre            •   Ensure timely and accurate
                       experience preferred       processing of orders received
                       OR                         through the order hotline and
                   •   Experience in              faxes
                       customer               •   Ensure that critical information
                       service/customer           with regards to urgent delivery,
                       support role               special timing request are
                       advantageous               communicated and followed up
                                                  with the delivery section till
                                                  completion of delivery
                                              •   Ensure procedures for
                                                  processing of item with sales
                                                  restrictions, orders that require
                                                  price approval and other
                                                  principal specified requirements
                                                  are strictly adhered to
                                              •   Provide admin support when
                                                  necessary [e.g. filing, data
                                                  entry, retrieval of documents,
                                                  etc
                                              •   Any other duties assigned

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