CROWN - Crown Institute of Studies

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CROWN - Crown Institute of Studies
C ROW N
INSTITUTE OF STUDIES
AU C KL A ND     •    NE W     Z E A L A N D

C ROW N
INSTITUTE OF STUDIES
AU C KL A ND     •    NE W     Z E A L A N D

C ROW N
INSTITUTE OF STUDIES
AU C KL A ND     •    NE W     Z E A L A N D

     BUSINESS · TRAVEL & TOURISM ·
   COMPUTING · HOSPITALITY · ENGLISH

   2021 - 2022 Course Information Booklet
CROWN - Crown Institute of Studies
MESSAGE FROM OUR TEAM
                                       Kia ora & very warm welcome to you. We are a team of
                                        passionate and supportive industry experts that are here to
                                         guide you through your journey towards a successful career
                                                                                                       TABLE OF CONTENTS
                                          in travel, tourism, hospitality, computing or business.

                                           Whether you are here for an introductory short course,
                                            certificate or diploma, we are here to support you every   04   WHY
                                                                                                            CROWN?                         20   CROWN SMALL BUSINESS
                                                                                                                                                ENTREPRENEUR SCHEME
                                             step of the way. Our professional and dedicated team
                                              looks forward to meeting you.                                                                     NEW ZEALAND

                                                                                                       06   STUDENT SERVICES &
                                                                                                            FEES FREE STUDY
                                                                                                                                           24   CERTIFICATE IN
                                                                                                                                                TOURISM (LEVEL 3)

                                                                                                       07   CAMPUS FACILITIES,
                                                                                                            ACTIVITIES & TRIPS
                                                                                                                                           26   NEW ZEALAND
                                                                                                                                                CERTIFICATE
                                                                                                                                                IN TRAVEL (LEVEL 4)

                                                                                                       08   EDUCATIONAL TRIPS
                                                                                                                                           28   NEW ZEALAND
                                                                                                                                                DIPLOMA IN TOURISM
                                                                                                                                                & TRAVEL (LEVEL 5)

                                                                                                       10
Dr. Josephine Do                                        Puretu Puangi              Matt Hunt                INTERNSHIPS & REAL WORLD

                                                                                                                                           32
  Managing Director                                     Head of Academic        Literacy & Numeracy         EXPERIENCE, STUDY & WORK            NEW ZEALAND
                                                                                     Coordinator            PROGRAMME                           CERTIFICATE IN FOOD
                                                                                                                                                AND BEVERAGE (CAFÉ
                                                                                                                                                & BAR) (LEVEL 3)

                                                                                                       11
                                                                                                            OUR
                                                                                                            PARTNERS

                                                                                                                                           34   NEW ZEALAND DIPLOMA IN
                                                                                                                                                HOSPITALITY MANAGEMENT

                                                                                                       12   INDUSTRY                            (LEVEL 5)
                                                                                                            TESTIMONIALS
                                           Established in 1972, we provide training in
OUR VISION                                Tourism & Travel, Hospitality, Business,
                                         Computing and English.
                                                                                                                                           38   NEW ZEALAND CERTIFICATE
                                                                                                                                                IN COMPUTING (LEVEL 3)

                                                                                                       13
To be the preferred tertiary
                                                                                                            STUDENT & ALUMNI
provider that develops agile,
                                                                                                            TESTIMONIALS
passionate and resilient                Locally owned and proudly independent, we know New
industry professionals.                Zealand and its people. We have strong connections
                                      with many New Zealand’s leading organisations to ensure                                              42   ENGLISH PROGRAMMES/
                                                                                                                                                INTERNSHIP
                                                                                                                                                PROGRAMMES
                                     that our courses are relevant and up-to-date with industry
OUR MISSION                         needs. Our graduates are work-ready, and we help our
                                   students to find their dream career through our network of
                                                                                                       16   NEW ZEALAND CERTIFICATE
                                                                                                            IN BUSINESS (INTRODUCING

                                                                                                                                           44
Unlocking potential through                                                                                 THE GREAT KIWI ENTREPRENEUR)        STUDY & EXPERIENCE
                                  employers. We provide small class sizes and personalised                  (LEVEL 3)
an inclusive, supportive                                                                                                                        / STUDY & INTERNSHIP
and respectful learning
                                 welfare, career and internship services for our students.                                                      PROGRAMME

                                                                                                       18
environment.
                                Study at Crown – your first step to a successful career.                    NEW ZEALAND CERTIFICATE
                                                                                                            IN BUSINESS (SMALL BUSINESS,
                                                                                                            ADMINISTRATION AND
                                                                                                            TECHNOLOGY) (LEVEL 4)          46   OVERSEAS STUDY
                                                                                                                                                PATHWAY
CROWN - Crown Institute of Studies
Why Crown?
     Established in 1972, Crown is one of New Zealand’s longest
     running tertiary institutions. Providing training in the fields
     of Travel and Tourism, Hospitality, Computing, Business
                                                                                        02       We
                                                                                                 Train.
                                                                                                        Located in the heart of Auckland City, Crown is
                                                                                                        a caring, student-focused tertiary institution.
     and English.
                                                                                                        We focus on providing industry relevant
     We have been shaping and preparing our students for careers in
     these exciting fields for over 40 years, and we are passionate and
                                                                                        Whakaako        courses and getting students ready for work.

                                                                                         Tatou
     knowledgeable in these areas. We maintain strong links with industry,                              We are passionate about holistic learning; this
     which helps us to find suitable internships and work opportunities                                 means that we want to develop you not only
     for our students. We emphasise on education for employment;                                        academically, but personally, so that you are
     equipping students with industry related knowledge and transferable                                ready to contribute, excel and progress in your
     skills that can be applied across their chosen pathways.                                           new job immediately.

 01                          We
                             Care.
                                       The team at Crown cares about each student
                                                                                                 We
                                                                                                 Connect.
                                                                                                 We connect you with key figures in the industry that
                                       who studies with us. Students have told us                you are interested in; Crown has great connections

                                                                                         Hono
                                       Crown is their “happy place”. We aim for that             with premium quality, reputable industry partners.

         Tiaki                         to be your experience too. Extra academic
                                       support and pastoral care is readily available            Throughout your course we will connect you with

                                                                                         Tatou
                                       – we listen, we support, and we guide.                    some of these great partners – at onsite seminars,

         Tatou                         We are all about education for employment,
                                       on top of industry related training, we also
                                                                                                 networking events, site visits, familiarisation tours
                                                                                                 (famils), Real World Experience, and Work Placements.

                                       emphasise on transferable skills that can
                                       be used across students’ chosen career
                                       pathways.

04                                                                                                                                                      05
CROWN - Crown Institute of Studies
CAMPUS FACILITIES &
STUDENT                                                                                                                      ACTIVITIES

SERVICES
                                                                                                                             We have a multi-level campus with modern training facilities,
                                                                                                                             including:

                                                                                                                                                                      HOTEL ROOM                 AIRLINE
                                                                                                                                                                      & RECEPTION                CABIN

The team at Crown takes pride in providing well-rounded support
and services to our students. We have a culturally diverse and
compassionate team that listens willingly. Be it academic
difficulties or problems with your personal life, we are here to assist                                                                                              TRAVEL AGENCY            BAR & BARISTA
                                                                                                                                                                    TRAINING CENTRE           TRAINING AREA
you every step of the way in reaching your dream career.

                                                                                                                                                                        KITCHEN                  CAFÉ &
                                                                                                                                                                       FACILITIES           RESTAURANT AREA

              Our student support and services include:
                                                                                                                                                                   OUTDOOR & INDOOR             CULTURAL
                                                                                                                                                                 STUDENT COMMON AREA         PERFORMANCE &
                                                                                                                                                                                              SEMINAR AREA

    Transportation to             Subsidised food from                    Clothing for job               Career advice &
  and from campus via                 onsite cafe                            interview                     workshops
  Crown AT HOP card*

                                                                                                                                                                      CULTURE HUB            CLASSROOMS
                                                                                                                                                                                            WITH COMPUTERS

                 Health & wellbeing                Study & work programme                    Free borrowing of
                      support                   (Part-time / casual employment               learning devices
                                                    while you study with us)                  (Chromebook)

                                                                                                                                                                     ENTERTAINMENT            COMPUTER LAB
                                                                                                                                                                        CORNER

  Entertainment Corner               Fees Free and                     Support for Maori and           Literacy & Numeracy                                        Crown provides a fun and inclusive
     (Netflix & Video             StudyLink application                   Pacific learners                    support
         games)                         support                                                                                                                   learning environment; our students
                                                                                                                                                                  can partake in a variety of activities
                                                                                                                                                                  such as sports day, cultural

                              FEES FREE STUDY
                                                                                                                                                                  performances, festive celebrations
                                                                                                                                                                  and many more. In addition, our
                                                                                                                                                                  courses include many educational
           All our courses are eligible for Fees Free study; please contact us to check your eligibility.                                                         trips and visits to tourist attractions,
                                                                                                                                                                  museums and local businesses.
                                               *Terms & Conditions apply
06                                                                                                                                                                                                            07
CROWN - Crown Institute of Studies
Educational                                                                                        “The trip was actually pretty good, learnt quite a lot about how farmers get
                                                                                                   their work done and how the dogs assist them. The museum on the other

 Trips
                                       Crown is committed to connecting our students to            hand allowed me to see how the kauri tree had come to be used for many
                                       multiple industries in NZ during their learning journey.    different things. Both of these activities/attractions helped me understand
                                                                                                   how there are people out there doing different things, yet it can all be a part
                                       We believe these educational trips assist students to
                                                                                                   of and contribute to the tourism industry.”
                                       gain a deeper understanding and capture the essence
                                       of first-hand view of an organisation culture.

                                                                                                   Siaana FAALAVAAU, New Zealand Diploma in Tourism and Travel (Level 5)
These experiences equip our students with new skills for group discussions and individual tasks
enhancing their performance and achievement in their classroom activities. Most importantly
Crown students develop a unique bond through mutual interests and shared memories and
experiences across campus.

                                                                                                  “The trip to
                                                                                                  Queenstown was an amazing
                                                                                                  experience overall! Not only was the place
                                                                                                  beautiful and the activities were so much fun but what I learnt
                                                                                                  from the guest speakers was useful. In my personal opinion, these speakers added
                                                                                                  on to my own belief that tourism really never dies! I always knew that tourism was going to
                                                                                                  bounce back but hearing it from professionals in the tourism industry was a reassurance
                                                                                                  that I never knew that I needed. I also learnt that there are people (particularly parents)
     “I found the trip to be very educational. I have been reassured through all the              that believe working in tourism is not a “real job” which i found very strange. I also learnt
     talks and plans by business leaders that the industry will come back in one                  that there are so many different jobs in the tourism industry and that no matter what,
     way or another. It was nice to see how beautiful New Zealand is, and experi-                 there is always a job in tourism that covers different sectors like marketing, sales and the
     ence it in a way that not so many others do. Also to see all the options in the              front of house jobs too. Overall, this trip not only reminded me of why I want to work in
     industry that you have right now and in the future in our own country was                    tourism but also reminded me that a pandemic is not going to stop the tourism industry
     really cool. Their tips on how to get jobs or internships were useful too.                   from producing more jobs.”

     - Nicolette Winiata, New Zealand Diploma in Hospitality Management (Level 5)                  - Paige Vaipa, New Zealand Diploma in Tourism & Travel (Level 5)

08                                                                                                                                                                                                09
CROWN - Crown Institute of Studies
INTERNSHIP &                                                                                  Our Partners
REAL-WORLD EXPERIENCE
Internship or “Real World Experience” (RWE) is a core component of all our
courses. They play a crucial role in equipping students with the skills and
experiences required to find a job and excel in it. Crown works with numerous
local businesses, multinational corporations, tourism operators, travel agencies,
hotels, restaurants and cafés to ensure students are placed into organisations
that suit their character and needs. Organisations we work with have great staff
development and advancement opportunities, many of our students continue
to be employed by them upon completion of their studies.

STUDY & WORK
PROGRAMME
This is an optional service available to students studying
at Crown. Study & Work has been designed with the help of
employers, recruitment agents, school teachers and careers
advisors. With the Study & Work programme, you will learn
the skills needed by the companies who will hire you after
you graduate and gain invaluable practical experience and
earn money during your studies.

THE STUDY
                                                 • Free professional training in
                                                   employment skills and customer service
                                                   from Function Staff, our Study and Work
                                                   partners.

& WORK                                           • Paid casual / part-time employment
                                                   with Function Staff during your course.

PROGRAMME                                        • Free 1-1 CV preparation, career advice
                                                   and interview skills with Crown’s career

INCLUDES:
                                                   service team.

                                                 • A standard reference will be included at
                                                   the end of your program upon request.

10                                                                                                           11
CROWN - Crown Institute of Studies
Industry
Testimonials                                                                       My time at Crown was great, it has helped me to realise my passion for the hospitality industry.
                                                                                   In October 2020, Crown placed me at The Northern club for 60 hours of internship, which was a
     “IDNZ have taken in many Crown students as interns with wonderful             requirement to pass the course, upon completion the manager, Jerry, was so impressed with my work
     results; we give lectures on our industry to them and have a very close       that he offered me a job at the beginning of 2021. Although it was stressful at times having so many
     and successful working relationship resulting in great opportunities for      assignments due, but I managed to pull through and finish them all. I wouldn't be able to achieve this
     employment and real tangible positives for the students. Moving forward, we   without the support of my tutors. Crown tutors were incredibly supportive, they provided ample support
                                                                                   and were with me till the last day of the course. Thanks to the support of my tutors, family and my
     will continue to work closely with Crown and their students. ”                friends I was able to present my grades to my family on Christmas day and I can't thank them enough
                                                                                   for what they did. Now I am working at The Northern club as a casual employee, aiming to
     Debbie Summers, IDNZ                                                          gain full time employment there.
     Chairman NZ Cruise Association | Vice Chair TWLGO
                                                                                   Jesse Harfield, Wait Staff, The Northern Club

     "Crown Institute of Studies are forward-thinking industry leaders
     and we’re proud to partner with them to develop future talent.                “The tutors at Crown were really supportive, I gained               When I joined Crown Institute of Studies, I
     Their students engage with industry on a regular basis bridging               insights about cruise, flight attending and knowledge               was unsure about my future plans. I was
                                                                                                                                                       anxious about the challenges of the industry
     theory with practical learning, delivering quality and relevance              of the tourism and travel industry, most importantly,               and whether I had made the right choice.
     to their students professional development in today’s changing                I acquired customer services skills which can be                    But thanks to Crown for making the best
     market.                                                                       applied to many industries.”                                        effort to provide great facilities for students
                                                                                                                                                       which gave me an opportunity to excel in
                                                                                                                                                       my area of interest. Crown has been a very
     iFLY Indoor Skydiving is a global business launching its first                JP MacPherson, Operations                                           wonderful and fun place for me, where I
                                                                                                                                                       have gained a lot of practical knowledge
     NZ operation in 2018 and immediately challenged as a global                   Supervisor, AJ Hackett Bungy
                                                                                                                                                       about Travel and Tourism, Hospitality and
     company requiring regional autonomy to deliver success in a                                                                                       Accommodation. The tutors have always
                                                                                                                                                       been there for us whenever we needed their
     highly competitive and unique market. It has been extremely                   I thoroughly enjoyed my time at Crown, the curriculum               support or extension on our assessments.
     rewarding working with Crown Institute of Studies sharing                     covered everything I needed to prepare me for a fantastic           Crown Institute of Studies has given me
                                                                                                                                                       a positive outlook and a high level of
     the iFLY journey with students developing careers within our                  job in the travel industry.
                                                                                                                                                       confidence working in the Industry. I have
     industry."                                                                    Crown has warm and welcoming tutors who helped me                   been offered a job by Auckland City Hotel
                                                                                                                                                       and I feel proud to put my knowledge and
                                                                                   into a job straight after study. To this day I still recommend      experience to action. I'm thankful to Crown
     Matt Wong, Managing Director                                                  Crown to friends and colleagues looking to study Travel &           and the tutors for preparing me to face the
                                                                                   Tourism.                                                            corporate world.
     iFLY Queenstown
                                                                                                                                                       Grace Lataimoega,
                                                                                   Rhiannon Williams, Digital & Marketing
                                                                                                                                                       Housekeeping Staff,
                                                                                   Coordinator, The Walshe Group                                       Auckland City Hotel
     I have been working with Crown for the last two years,
     as a partner for developing unique programmes
     for their students and a sounding board with other
     industry leaders. Crown understands that the industry
     must have input into the training programmes so their                         Studying at Crown improved my presenting skills as well as writing skills. In terms of work, I told my
                                                                                   supervisor I was studying food and beverage and would gain my LCQ which helped me getting hired.
     students have practical value to their future employers.                      Everyone at Crown is very helpful, and the course layout and time allowed to complete assignments was
     This is one strength that Crown has benefiting both                           very good. Teachers helped students with all different abilities to achieve to their best standards, through
     students and employers.                                                       different teaching methods. The trips were a highlight, to the winery for food and beverage course for
                                                                                   example.

     Troy Clarry, Managing Director
     Katalyma Hotels & Hospitality                                                 Rachel Anderson, Senior front of house and shift leader,
                                                                                   Lone Star Restaurant
12                                                                                                                                                                                                  13
CROWN - Crown Institute of Studies
Business
CROWN - Crown Institute of Studies
LEVEL       New Zealand
 03              Certificate in Business
                 (Introducing the Great Kiwi Entrepreneur)
                                                                                                                                  2021 COURSES DATE                2022 COURSES DATE

                        18
                                                                                                                                                                                                      HOLIDAY BREAKS

                                                 20 HOURS PER WEEK
                                                                                                                                  15 MAR 2021 - 27 AUG 2021         8 FEB 2022 - 8 JUL 2022

                                                                                                                                                                                                       19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                   3 MAY 2021 - 1 OCT 2021         14 MAR 2022 - 26 AUG 2022

                                                                                                The upcoming                       8 JUN 2021 - 19 NOV 2021        2 MAY 2022 - 30 SEP 2022            12 JUL 2021 - 23 JUL 2021
                                                 9AM — 2:30PM | MONDAY — THURSDAY
     LENGTH                                                                                     intake dates are:                 26 JUL 2021 - 24 DEC 2021                                            4 OCT 2021 - 15 OCT 2021

                       WEEKS
                                                 Class times are subject to change under the                                      30 AUG 2021 - 11 MAR 2022

                                                 discretion of Crown Institute of Studies.                                        18 OCT 2021 - 14 APR 2022
                                                                                                                                                                                                      SUMMER BREAK

                                                                                                                                                                                                       27 DEC 2021 - 7 FEB 2022
Do you like the idea of making a difference in the world through business?
                                                                                                  ENTRY REQUIREMENTS                                          INTERNATIONAL ENTRY REQUIREMENTS
This course provides an overview of              You will also learn about the laws
                                                                                                  •   You must be at least 16 years old when                  •     You must be at least 18 years old when
small business in New Zealand and                governing small business in New Zealand.             you start this course.                                        you start the course
will teach you how to identify business          Small businesses make up around 97%
                                                                                                  •   You also need to demonstrate that you                   •     IELTS (General or Academic) 5.0 with no
opportunities, assess a business’s               of all businesses in New Zealand and                 have the literacy and numeracy to                             band lower than 5.0 (or NZQA approved
viability, prepare a business plan and           employ around 30% of the working                     complete this course.                                         equivalent)
work with others to maximise a business’s        population. Enrol today and start working
                                                                                                                                                              •     3 years of secondary school or equivalent
potential.                                       towards your dream!                                                                                                work experience

The course
                                                                                                                                                                                               CUSTOMER
consists of                                                                                                                                                                                     SERVICES
4 modules,                                                                                                                                                                                      OFFICER
                        Business Opportunities
which cover:               in New Zealand                     Business                         CAREER OPTIONS
                                                           Communication
                                                            and Problem                                                             SMALL
                                                               Solving                                                            BUSINESS
                                                                                                                                   OWNER/                          SECOND-IN-
                                                                                                                                  OPERATOR                         CHARGE (2IC)
                                                                                                                                                                    OF A SMALL
                                                                                                                                                                     BUSINESS

                            Small Business
                           Professionalism,
                          Legal and Ethical
                                                            Small Business                                             Students who successfully complete this course may
                                                              Planning                         FURTHER STUDY
                            Requirements                                                                               wish to continue their studies in any of the following:

       Students are assessed through a mixture of written assessments,                                                  New Zealand                                New Zealand
                    presentations and practical role plays.                                                             Certificate in                             Certificate in
                                                                                                                        Travel (Level 4)                          Business (Level 4)

16                                                                                                                                                                                                                             17
CROWN - Crown Institute of Studies
LEVEL                  New Zealand
  04                        Certificate in Business
                            New Zealand Certificate in Business (Small Business)
                            New Zealand Certificate in Business (Administration & Technology)
                                                                                                                                                                       2021 COURSES DATE                 2022 COURSES DATE

                                   40
                                                                                                                                                                                                                                    HOLIDAY BREAKS

                                                                   20 HOURS PER WEEK
                                                                                                                                                                       15 MAR 2021 - 11 MAR 2022         8 FEB 2022 - 23 DEC 2022
                                                                                                                                                                                                                                    19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                                                        3 MAY 2021 - 14 APR 2022         14 MAR 2022 - 3 MAR 2023

                                                                                                                                     The upcoming                       8 JUN 2021 - 3 JUN 2022          2 MAY 2022 - 6 APR 2023     12 JUL 2021 - 23 JUL 2021
                                                                   9AM — 2:30PM | MONDAY — THURSDAY
     LENGTH                                                                                                                          intake dates are:                  26 JUL 2021 - 8 JUL 2022                                    4 OCT 2021 - 15 OCT 2021

                                    WEEKS
                                                                   Class times are subject to change under the                                                         30 AUG 2021 - 26 AUG 2022
                                                                   discretion of Crown Institute of Studies.
                                                                                                                                                                       18 OCT 2021 - 30 SEP 2022
                                                                                                                                                                                                                                    SUMMER BREAK

                                                                                                                                                                                                                                    217 DEC 2021 - 7 FEB 2022

Have a great business idea but aren’t quite sure how to turn it into reality?
                                                                                                                                       ENTRY REQUIREMENTS                                            INTERNATIONAL ENTRY REQUIREMENTS
This programme is designed for people with minimal or no           Graduates of this programme will be able to develop a
prior experience in Business. The programme include two            business plan for a small business, manage operations for           •   Age: You must be aged 16 age or older 		                  •   You must be at least 18 years old when
qualifications at Level 4 of the NZQF (Small Business and the      a small business and manage staff and human resource                    at course start the course.                                   you start the course
Administration and Technology).                                    processes for a small business.
                                                                                                                                       •   Completed New Zealand Year 12                             •   IELTS (General or Academic) 5.5 with no
The aim of this programme is to provide graduates with             In addition, graduates will have the skills, knowledge and
                                                                                                                                           (NCEA Level 2) or New Zealand Certificate in                  band lower than 5.0 (or NZQA approved
business, administration and technology skills, knowledge and      capabilities to provide administrative services using business
                                                                                                                                           Business (Level 3) or equivalent                              equivalent)
capabilities to start / operate a small business as well as work   technology, applications and systems, in accordance with the
within existing small businesses.                                  requirements of a small business entity.                            •   Special circumstances at the discretion of                •   3 years of secondary school or equivalent
                                                                                                                                           department head                                               work experience
                                                                                                                                           complete this course.

The course
consists of
8 modules,
which cover:
                                                                                                                                                                                                                       OFFICE
                                                                                                                                                                                                                    ADMINISTRATOR
                       New Zealand Business       Market Analysis and         Customer Service and       Building the Right Team
                       Environment and Legal       Strategy Planning           Marketing Strategy​         and Organisational
                            Requirements                                                                        Resources           CAREER OPTIONS
                                                                                                                                                                                      BUSINESS
                                                                                                                                                                                    DEVELOPMENT

                       Financial Management        Business Financial           Human Resource               Small Business
                       and Continuity Planning     Administration and            Operations and            Continuity Planning
                                                     Management                   Management                                                                Students who successfully complete this course may
                                                                                                                                    FURTHER STUDY
                                                                                                                                                            wish to continue their studies in any of the following:
           Students are assessed through a mixture of written assessments, presentations and practical role plays.

                                                                                                                                                             New Zealand                       New Zealand Diploma
  CROWN SMALL BUSINESS ENTREPRENEUR SCHEME (CSBES)*                                                                                                           Diploma in                          in Hospitality
                                                                                                                                                               Tourism &                          Management
Students graduating from this course are eligible to apply for the “Crown Small Business                                                                                                             (Level 5)
                                                                                                                                                             Travel (Level 5)
Entrepreneur Scheme”, where students will have a chance to receive a seed fund of up to
NZ$20,000 to start their own business. For details of the CSBES, please refer to page 20.
18                                                                                                                                                                                                                                                           19
Crown Small Business                                                                  04 Seed Fund                                  Only those Business Plans deemed feasible by the
                                                                                                                                                       scheme committee will receive the seed fund.
 CSBES
                   Entrepreneur Scheme
                                                                                                                    The seed fund provided by CIS is considered as an investment, CIS will be
                                                                                                                    a shareholder of start-ups funded by the scheme under the following conditions:
                                                                                                                    • A seed fund of up to NZ $20,000              • CIS is eligible to receive up to 150%
                                                                                                                      will be provided.                              of the seed fund, after the threshold
                                                                                                                    • CIS will not be the majority share		           is reached, CIS will cease to receive

01 Background                                    Crown Institute of Studies has always emphasised
                                                 providing practical vocational knowledge and
                                                                                                                      holder under any circumstances.
                                                                                                                    • The seed fund will equate to a
                                                                                                                                                                     any further share dividends from
                                                                                                                                                                     the business and will no longer be
                                                                                                                                                                     considered as shareholder of the
       In the past decade, due to                skills. To extend this further, we have launched                     maximum of 20% share.                          business.
       technological advancements                the “Crown Small Business Entrepreneur Scheme”.                    • CIS will not expect to receive any           • If the business is not making any
       and the ever-changing economy,            Through a series of seminars, workshops and                          share dividends in the first 12 		             profit or goes into closure, the seed
       education policy makers have                                                                                   months of the start-up.                        fund does not need to be returned.
                                                 activities, the scheme will provide eligible students
       realised that we now live in a world      with entrepreneurial ambition the opportunity                      • After the first 12 months, if the
       that places more emphasis on              to acquire practical skills and access a seed                        business is profitable, CIS will start          While CIS does not aim to
       skills such as creativity, innovation,    fund that will empower them to be successful                         to receive its share dividends from             generate profit from the scheme,
       leadership, communication                 in the current and future market.                                    the business, which is a maximum                it is important for the seed fund
       and problem-solving.                                                                                           of 20% of the profit.                           to be self-sustainable.

02 Aims
                             Grounded in vocational training that emphasises both theoretical
                             and practical aspects, as well as sharing from professionals with           05 Scheme Committee                                                      The Scheme Committee will
                                                                                                                                                                                  include the following members:
                             relevant hands-on experience, the project aims to:
                                                                                                                                      Mr. Kin Cheung                                  Mr. Troy Huston
                                                                                                                     SEED FUND
 Enhance students’         Provide students the opportunity           Offer students the chance                      LEADER
                                                                                                                                      Communications Manager,        MEMBER           Director,
                                                                                                                                      Crown Institute of Studies                      Function Staff
  knowledge and             to acquire practical knowledge          and seed fund to enhance and
   understanding             and skills that will better equip     realise their own business plans                                                                                   Ms. Denise Harrison
     of current                 them for employment or             and gain first-hand experience                    COMMITTEE        Business Tutor of Crown
                                                                                                                                      Institute of Studies           MEMBER           Partner, Commercial,
      markets                      business ventures                     of entrepreneurship.                        SECRETARY                                                        BNZ Business Banking

                                                                                                                                      Mr. Logan Granger                               Mr. Donald Reid
                                                                                                                     CHAIRPERSON      Owner,                         MEMBER           Founder,

03 Scheme Details                                       The scheme will involve                                                       Johnston Associates                             Funding Partners Limited

                                                        the following:

                                                                                                         06 Business Plans
 In Crown’s New Zealand Certificate in Business                                                                                                                      The business plan needs to
 (Small Business and Administration and                               Workshops and sharing by                                                                       state clearly the following:
 Technology Strands) (Level 4), students are                          professionals to reveal the
 required to complete a business plan as one                          key concepts, know-hows;
                                                                       financial knowledge and                                                                         VENDORS                                  INITIAL
 of their assignments, those with potential will                                                                                                       ARRANGEMENT                 MARKETING &
                                                                                                          TYPE OF    MISSION     TARGET    POINT OF                      AND                     EXECUTION
                                                                       essential skills of refining                                                      OF HUMAN                  PROMOTIONS
                                                                                                                                                                                                    PLAN
                                                                                                                                                                                                               BUDGET
 be recommended to the scheme’s committee.                                 the business plan.
                                                                                                         BUSINESS   AND VISION   MARKET   DIFFERENCE
                                                                                                                                                        RESOURCES
                                                                                                                                                                       SUPPLIES
                                                                                                                                                                                      PLAN                   ALLOCATION
                                                                                                                                                                       REQUIRED
 Ones that are deemed to be feasible by the
 committee will be invited to join the scheme.
                                                          Selected students

                                                                                                         07 Eligibility
                                                          will have 4 weeks                                                                        To be eligible for the scheme, participants
                                                          to complete their                                                                        must meet the below criteria:
 Business plans that are
                                                           business plans.
accepted by the scheme
 committee will receive                                                                                             The scheme will be available to             • Students can apply for the scheme within
 a seed fund of up to NZ                                                                                            students that have successfully
  $20,000, along with a         The completed business                                                                                                            6 months of their course completion.
                                plans will be reviewed by             If necessary, consultation                    completed and obtained the New
 training workshop and
                                 the scheme committee                  sessions will be provided                    Zealand Certificate in Business             • Application is open throughout the year.
  basic administrative
                               comprised of experienced                   to assist students in                     (Small Business and Administration
    support to initiate
                               professionals from various                   completing their                                                                    • A maximum of 2 business plans will be
    their businesses.                                                                                               and Technology Strands) (Level 4)
                               backgrounds in Business,                     business plans.                                                                       funded per calendar year.
                                                                                                                    at CIS.
                               Hospitality and Education.

20                                                                                                                                                                                                                  21
Tourism &
 Travel
LEVEL             New Zealand
 03                    Certificate in Tourism
                       (Tourism & Travel)
                                                                                                                                                           2021 COURSES DATE                    2022 COURSES DATE

                              20
                                                                                                                                                                                                                                HOLIDAY BREAKS

                                                         20 HOURS PER WEEK
                                                                                                                                                           15 MAR 2021 - 27 AUG 2021             8 FEB 2022 - 8 JUL 2022
                                                                                                                                                                                                                                19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                                            3 MAY 2021 - 1 OCT 2021             14 MAR 2022 - 26 AUG 2022

                                                                                                                       The upcoming                         8 JUN 2021 - 19 NOV 2021            2 MAY 2022 - 30 SEP 2022         12 JUL 2021 - 23 JUL 2021

                                                         9AM — 1:30PM | MONDAY — FRIDAY
     LENGTH                                                                                                            intake dates are:                   26 JUL 2021 - 24 DEC 2021                                            4 OCT 2021 - 15 OCT 2021

                               WEEKS                     Class times are subject to change under the                                                       30 AUG 2021 - 11 MAR 2022

                                                         discretion of Crown Institute of Studies.                                                         18 OCT 2021 - 14 APR 2022
                                                                                                                                                                                                                                SUMMER BREAK

                                                                                                                                                                                                                                27 DEC 2021 - 7 FEB 2022

 Want a job that lets you travel around the world, and meet exciting new people? Maybe
   help someone plan their holiday of a lifetime? Come and study Tourism at Crown!                                      ENTRY REQUIREMENTS                                                  INTERNATIONAL ENTRY REQUIREMENTS
  Want a job that lets you travel around the world, and     and the Sky Tower. In addition, seminars by industry        •   You must be aged 16 years or older when                         •    You must be aged 18 years or older when
  meet exciting new people? Maybe help someone              leaders and educational trips to popular tourist                you start the course.                                                you start the course.
  plan their holiday of a lifetime? Come and study          destinations will provide exposure to the industry.
                                                                                                                        •   NCEA Level 2 or Special circumstances,                          •    IELTS (General or Academic) 5.0 with no
  Tourism at Crown! This entry-level course is designed     These will all contribute to 30 hours of ‘Real World            at the discretion of the Academic Head.                              band lower than 5.0 (or NZQA approved
  for students with minimal or no prior experience in the   Experience’, a core part of the course that all students        You will need to demonstrate excellent results                       equivalent)
  industry. It gives you an overview of the knowledge       need to complete in order to graduate.                          in a similar subject, or practical experience
                                                                                                                            that is relevant to Travel and Tourism.                         •    3 years of secondary school or equivalent
  and skills required to work in this field.                                                                                                                                                     work experience
                                                            This course will give you relevant knowledge and
                                                                                                                        •   You also need to demonstrate that you
  The class visits hotels and tourist attractions such      prepare you for employment upon graduation.                     have the literacy and numeracy to
  as Kelly Tarltons, Auckland War Memorial Museum,                                                                          complete this course.

The course                                                                                                                                                                              FRONT DESK
                                                                                                                                                                                                                            CUSTOMER SERVICES
consists of                                                                                                                                                                            ADMINISTRATOR
                                                                                                                                                                                                                                 OFFICER
4 modules,                                                                                                             CAREER OPTIONS
which cover:
                        Workplace practices    Customer service and   New Zealand’s world-      New Zealand
                         (Team work, time        communication        class Tourism industry      Tourism
                         management and                                                         destinations                                                                      AIRPORT
                            legislation)                                                                                                         GUEST
                                                                                                                                                                                 CHECK-IN
                                                                                                                                                SERVICES
                                                                                                                                                                                   AGENT                FLIGHT ATTENDANT
                                                                                                                                                 AGENT
                         This course also covers 30 hours of real world experience
                     Students are assessed through a mixture of written assessments,
                                  presentations and practical role plays.
                                                                                                                                                Students who successfully complete this course may
 ADDITIONAL QUALIFICATIONS AVAILABLE (OPTIONAL):                                                                       FURTHER STUDY
                                                                                                                                                wish to continue their studies in any of the following:
 • Pure New Zealand Specialist Certificate        • Hong Kong Specialist Certificate
 • Crown Certificate in Cabin Crew                • Tiare Tahiti Specialist Certificate                                                                                                New Zealand Certificate
                                                                                                                                               New Zealand                               in Business (Level 4)
 • Blue Lagoon Cruises Certificate                • Pierre & Vacances Expert in Mountains                                                      Certificate in                             (Small Business and
 • Hawaii Tourism Certificate                         in France Diploma                                                                        Travel (Level 4)                             Administration &
                                                                                                                                                                                              Technology)
                                                  • Online Travel Training (OTT) courses

24                                                                                                                                                                                                                                                      25
LEVEL           New Zealand
 04                  Certificate in Travel
                                                                                                                                                   2021 COURSES DATE               2022 COURSES DATE

                                20
                                                                                                                                                                                                                  HOLIDAY BREAKS

                                                        20 HOURS PER WEEK
                                                                                                                                                   15 MAR 2021 - 27 AUG 2021        8 FEB 2022 - 8 JUL 2022
                                                                                                                                                                                                                   19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                                    3 MAY 2021 - 1 OCT 2021        14 MAR 2022 - 26 AUG 2022

                                                                                                               The upcoming                         8 JUN 2021 - 19 NOV 2021       2 MAY 2022 - 30 SEP 2022        12 JUL 2021 - 23 JUL 2021
                                                        9AM — 1:30PM | MONDAY — FRIDAY
     LENGTH                                                                                                    intake dates are:                   26 JUL 2021 - 24 DEC 2021                                       4 OCT 2021 - 15 OCT 2021

                                WEEKS                   Class times are subject to change under the                                                30 AUG 2021 - 11 MAR 2022

                                                        discretion of Crown Institute of Studies.                                                  18 OCT 2021 - 14 APR 2022
                                                                                                                                                                                                                  SUMMER BREAK

                                                                                                                                                                                                                   27 DEC 2021 - 7 FEB 2022

This programme is designed to give                        airline terminology. You will also visit
you working knowledge of the travel                       tourist operations such as Auckland                  ENTRY REQUIREMENTS                                              INTERNATIONAL ENTRY REQUIREMENTS
industry. Graduates will have the skills                  International airport, Maritime museum
                                                                                                               •   Age: You must be aged 16 years or older                     •    You must be aged 18 years or older when
and experience to get a job and start                     and cruise ship facilities.                              when you start the course.                                       you start the course.
contributing immediately to their
organisation.                                             The combination of theory, site visits and           •   Tourism Level 3 or NCEA Level 3                             •    IELTS (General or Academic) 5.5 with no
                                                          ‘Real World Experience’, where you spend                 (if Travel or Tourism were included in                           band lower than 5.0 (or NZQA approved
                                                                                                                   your subjects) or special circumstances,
You will learn the fundamentals of                        time observing travel, tourism or hotel                  at the discretion of the Academic Head.
                                                                                                                                                                                    equivalent)
Amadeus, a software that is widely used                   operations gives you both theoretical                    You will need to demonstrate excellent
                                                                                                                                                                               •    3 years of secondary school or equivalent
                                                                                                                   results in a similar subject, or practical
in the industry, and VTO back office                      knowledge and practical experience so                    experience that is relevant to Travel                            work experience
accounting profile software. The course                   that you are ready to start your dream                   and Tourism.
covers selling and marketing skills,                      job upon graduation.
                                                                                                               •   You also need to demonstrate that you have
customer service, world geography &                                                                                the literacy and numeracy to complete this
                                                                                                                   course.

                                                                                                                                                                                 EVENTS
The course                                                                                                                                                                     COORDINATOR
consists of
4 modules,                                                                                                    CAREER OPTIONS
which cover:
                                                                                                                                                                                                                             JUNIOR
                          Travel operations     Workplace practices      International        Customer                                                  AIRLINE                                                              TRAVEL
                         Airline services and     including Legal     tourism, geography       services                                                                                                                    CONSULTANT
                                                                                                                                                    REPRESENTATIVE
                          booking software         requirements          and cruising       including STA                      TOUR
                                                                                             selling skills                                                                                    RESERVATION
                                                                                                                              GUIDES                                                           CONSULTANT

                 Students are assessed through a mixture of written assessments,
                              presentations and practical role plays.

 ADDITIONAL QUALIFICATIONS AVAILABLE (OPTIONAL):
                                                                                                                                        Students who successfully complete this course may
                                                                                                              FURTHER STUDY
 • Crown Certificate in Cabin Crew                 • Hong Kong Specialist Certificate
                                                                                                                                        wish to continue their studies in any of the following:
 • Pure New Zealand Specialist Certificate         • Tiare Tahiti Specialist Certificate
 • Contiki Certificate                             • Pierre & Vacances Expert in Mountains                            New Zealand                                                                       New Zealand Diploma
                                                                                                                                                     New Zealand Certificate
 • Blue Lagoon Cruises Certificate                    in France Diploma                                                Diploma in                      in Business (Level 4)                                in Hospitality
 • Hawaii Tourism Certificate                      • Online Travel Training (OTT) courses                           Tourism & Travel             (Small Business and Administration                        Management
                                                                                                                          (Level 5)                        & Technology)                                       (Level 5)

26                                                                                                                                                                                                                                        27
LEVEL                New Zealand Diploma
 05                       in Travel and Tourism
                                                                                                                                                              2021 COURSES DATE                2022 COURSES DATE

                                 40
                                                             30 HOURS PER WEEK
                                                                                                                                                                                                                           HOLIDAY BREAKS
                                                                                                                                                              15 MAR 2021 - 11 MAR 2022        8 FEB 2022 - 23 DEC 2022
                                                                                                                           Intakes are                                                                                     19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                                               3 MAY 2021 - 14 APR 2022        14 MAR 2022 - 3 MAR 2023

                                                             9AM — 4:30PM | MONDAY — THURSDAY
                                                                                                                           every 5 weeks.                      8 JUN 2021 - 3 JUN 2022          2 MAY 2022 - 6 APR 2023     12 JUL 2021 - 23 JUL 2021

                                                                                                                           The upcoming
     LENGTH                                                  FRIDAY : DIRECTED SELF-STUDY AND WORK EXPERIENCE
                                                                                                                                                               26 JUL 2021 - 8 JUL 2022                                     4 OCT 2021 - 15 OCT 2021

                                  WEEKS                                                                                    intake dates are:                  30 AUG 2021 - 26 AUG 2022
                                                             Class times are subject to change under the
                                                             discretion of Crown Institute of Studies.                                                        18 OCT 2021 - 30 SEP 2022
                                                                                                                                                                                                                           SUMMER BREAK

                                                                                                                                                                                                                            27 DEC 2021 - 7 FEB 2022

This diploma-level course provides a broad overview of the NZ Tourism
                                                                                                                             ENTRY REQUIREMENTS                                            INTERNATIONAL ENTRY REQUIREMENTS
Industry, with emphasis placed on developing strong business management
and communication skills for future leaders of the industry. Graduates will                                                  •   Travel Level 4 or NCEA Level 3, (if you have
                                                                                                                                 12 months or more work experience in a
                                                                                                                                                                                           •    You must be aged 18 years or older
                                                                                                                                                                                                when you start the course.
have excellent knowledge of industry operations, be able to spot trends                                                          Travel or Tourism business) or special
                                                                                                                                 circumstances, at the discretion of the                   •    IELTS (Academic) 5.5 with no band lower
and understand market changes in the Tourism and Travel industry.                                                                Academic Head. You will need to                                than 5.0 (or NZQA approved equivalent)
                                                                                                                                 demonstrate excellent results is a similar
                                                                                                                                 subject, or practical experience that is                  •    4 years of secondary school or equivalent
                                                                                                                                 relevant to Travel and Tourism.                                work experience

                                                                                                                             •   You also need to demonstrate that you have
                                                                                                                                 the literacy and numeracy to complete this
                                                                                                                                 course.
The course
                                   Effective              Workplace          NZ Tourism Sector:      Trends in the
consists of                   Communication in        Management and         Region-by-Region        International
8 modules,                    Travel and Tourism     Personal Work Ethics                               Tourism
                                                                                                     Environment
which cover:                                                                                                                                                                                    TOURISM
                                                                                                                                                                                               OPERATIONS
                                                                                                                         CAREER OPTIONS                                                         ADVISORS

                                 Finance and          Business Systems         Commercial          Tourism Venture
                                  Budgeting             Development              Aviation           Improvements                                                                   MARKETING                        BUSINESS
                                                                                                                                                        TRADE                         AND                         DEVELOPMENT
                                                                                                                                                     DEVELOPMENT                   PROMOTION
     Students are assessed by a combination of written work (such as research assessments and case studies)                                                                                                      COORDINATORS
                                                                                                                                                       ADVISORS                      ROLES
     and presentations, with regular seminars and visits to hotels and tourism operators within the North Island
     to observe their operations. In addition, a 60-hour internship is included in the course, it will equip you with
                       practical experience and may lead to future employment in the industry.

 ADDITIONAL QUALIFICATIONS AVAILABLE (OPTIONAL):                                                                         FURTHER STUDY

• Crown Certificate in Cabin Crew                       • Hong Kong Specialist Certificate
                                                                                                                        Students with this qualification may be eligible to continue their studies at Bachelor
• Blue Lagoon Cruises Certificate                       • Tiare Tahiti Specialist Certificate
                                                                                                                        level. You may be able to cross-credit your studies, at the discretion of the tertiary
• Pure New Zealand Specialist Certificate               • Pierre & Vacances Expert in Mountains in                      education provider.
• Hawaii Tourism Certificate                                France Diploma
                                                        • Online Travel Training (OTT) courses

28                                                                                                                                                                                                                                                 29
Hospitality
LEVEL                 New Zealand Certificate
  03                       in Food and Beverage
                           (Café and Bar)
                                                                                                                                                                            2021 COURSES DATE                   2022 COURSES DATE

                                     20
                                                                                                                                                                                                                                              HOLIDAY BREAKS

                                                                   20 HOURS PER WEEK
                                                                                                                                                                           15 MAR 2021 - 27 AUG 2021             8 FEB 2022 - 8 JUL 2022
                                                                                                                                                                                                                                               19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                                                             3 MAY 2021 - 1 OCT 2021            14 MAR 2022 - 26 AUG 2022

                                                                                                                                         The upcoming                       8 JUN 2021 - 19 NOV 2021            2 MAY 2022 - 30 SEP 2022       12 JUL 2021 - 23 JUL 2021

                                                                   9AM — 2:30PM | MONDAY — THURSDAY
     LENGTH                                                                                                                              intake dates are:                  26 JUL 2021 - 24 DEC 2021                                          4 OCT 2021 - 15 OCT 2021

                                     WEEKS                         Class times are subject to change under the                                                              30 AUG 2021 - 11 MAR 2022

                                                                   discretion of Crown Institute of Studies.                                                                18 OCT 2021 - 14 APR 2022
                                                                                                                                                                                                                                              SUMMER BREAK

                                                                                                                                                                                                                                               27 DEC 2021 - 7 FEB 2022
                      Come and join New Zealand’s booming hospitality industry!
                      This course will give you the skills to hit the ground running.
                                                                                                                                           ENTRY REQUIREMENTS                                               INTERNATIONAL ENTRY REQUIREMENTS
Come and join New Zealand’s hospitality industry! This              This programme is designed for people looking to enter the
course will give you the skills to hit the ground running. You      hospitality industry with no prior knowledge or experience. We         •   Age: You must be aged 16 years or older                      •    You must be aged 18 years or older when
will learn practical skills such as making coffee and cocktails,    take class trips to restaurants, hotels and food festivals to see          when you start the course. Note: Some                             you start the course.
gain knowledge about food safety, wine and beer (with an            new trends in the industry.                                                activities in this course may include alcohol.
                                                                                                                                               If you are under the age of 18, you will need                •    IELTS 5.0 (General or Academic) with no band
emphasis on New Zealand wines). We will also cover the
                                                                    You will need to complete an internship of 40 hours during this            to provide parental or caregiver permission to                    lower than 5.0 (or NZQA approved
legislation that will be applicable to you in hospitality, and                                                                                                                                                   equivalent).
                                                                    course, we can help you organise this through our strong links             participate in these activities'.
the health and safety aspects that are crucial to working
                                                                    to the industry.
effectively and without injury. You will complete the license                                                                              •   NCEA Level 2 or special circumstances,                       •    3 years of secondary school or equivalent
controller qualification (LCQ), which enables you to work as a                                                                                 at the discretion of the Academic Head.                           work experience.
manager in any businesses that sells alcohol.                                                                                                  You will need to demonstrate excellent results
                                                                                                                                               is a similar subject, or practical experience
                                                                                                                                               that is relevant to Hospitality.

                                                                                                                                           •   You also need to demonstrate that you
                                                                                                                                               have the literacy and numeracy to
                                                                                                                                               complete this course.

                                     Food Safety,                  Customer Service,              Legislation; standard                                                                                         BARISTA
The course                         Health and Safety                    CV and
                                                                    interview skills
                                                                                                  operating procedures
                                                                                                                                        CAREER OPTIONS
consists of
5 modules,
which cover:
                                                                                                                                                                    BARTENDER                       CAFÉ                           WAITER / FOOD
                                                                                                                                                                                                   WORKER                          AND BEVERAGE
                                                                                                                                                                                                                                    ATTENDANT
                                                      Barista                      Wine, beer, spirits and
                                                        and                              cocktails.
                                                    Café service

                       Assessment is done through a combination of written and practical tasks,
                                                                                                                                                                Students who successfully complete this course may
                             such as coffee making, serving tables and making cocktails.                                                FURTHER STUDY
                                                                                                                                                                wish to continue their studies in any of the following:
  ADDITIONAL QUALIFICATIONS AVAILABLE

                                                                                                                                                                                                           New Zealand Certificate
      • Licence Controller Qualification                                                                                                                                                                     in Business (Level 4)
                                                                                                                                                      New Zealand Certificate
                                                                                                                                                         in Travel (Level 4)                            (Small Business and Administration
                                                                                                                                                                                                                  & Technology)

32                                                                                                                                                                                                                                                                    33
LEVEL              New Zealand Diploma
  05                    in Hospitality Management
                                                                                                                                                                 2021 COURSES DATE               2022 COURSES DATE

                              40
                                                           30 HOURS PER WEEK
                                                                                                                                                                                                                            HOLIDAY BREAKS
                                                                                                                                                                 15 MAR 2021 - 11 MAR 2022       8 FEB 2022 - 23 DEC 2022
                                                                                                                              The upcoming                                                                                  19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                                                  3 MAY 2021 - 14 APR 2022       14 MAR 2022 - 3 MAR 2023

                                                           9AM — 4:30PM | MONDAY — THURSDAY
                                                                                                                              intake dates are:                   8 JUN 2021 - 3 JUN 2022        2 MAY 2022 - 6 APR 2023    12 JUL 2021 - 23 JUL 2021

     LENGTH                                                FRIDAY : DIRECTED SELF-STUDY AND WORK EXPERIENCE
                                                                                                                                                                  26 JUL 2021 - 8 JUL 2022                                  4 OCT 2021 - 15 OCT 2021

                               WEEKS                       Class times are subject to change under the
                                                           discretion of Crown Institute of Studies.
                                                                                                                                                                 30 AUG 2021 - 26 AUG 2022

                                                                                                                                                                 18 OCT 2021 - 30 SEP 2022
                                                                                                                                                                                                                            SUMMER BREAK

                                                                                                                                                                                                                            27 DEC 2021 - 7 FEB 2022
                    This course builds upon your existing skills and knowledge
                       in hospitality and helps you to ‘think like a manager’.
                                                                                                                             ENTRY REQUIREMENTS                                              INTERNATIONAL ENTRY REQUIREMENTS
This course builds upon your existing skills and             to adapt your business as the market changes.
                                                                                                                              • You must be at least 17 years old when you                   •   You must be aged 18 years or older when
knowledge in hospitality and helps you to ‘think like        Assessment is through written case studies, industry               start the course. Note: Some activities in                       you start the course.
a manager’. People are at the heart of the Hospitality       research, presentations and Q&A sessions with the                  this course may include alcohol. If you are
industry, and you will learn not only how to manage          tutor. In addition, you will be required to do a 60 hour           under the age of 18, you will need to provide                •   IELTS (Academic) 5.5 with no band lower
staff, but also how to provide amazing experiences           internship where you will work with other staff. You will          parental or caregiver permission to 		                           than 5.0 (or NZQA approved equivalent).
for your guests. You will learn the legal and financial      also visit hotels and restaurants to see theory put into           participate in these activities.
                                                                                                                              		                                                             •   4 years of secondary school or equivalent
framework that governs the industry, and how                 practice.
                                                                                                                              • Advanced Food & Beverage Level 4                                 work experience.
                                                                                                                                or NCEA Level 3, (if you have 12 months
                                                                                                                                or more work experience in a Hospitality
                                                                                                                                business) or special circumstances, at
                                                                                                                                the discretion of the Academic Head.
                                                                                                                                You will need to demonstrate excellent
                                                                                                                                results is a similar subject, or practical
                                                                                                                                experience that is relevant to Hospitality.
The course                        Facilities               Compliance                                 Customer                •   You also need to demonstrate that you have
consists of                     and Revenue                 and Legal            Leadership
                                                                                                       Service
                                                                                                                                  the literacy and numeracy to complete this                                                       DUTY MANAGER
                                Management                Requirements                                                                                                                                       FACILITIES
8 modules,                                                                                                                        course.                                                                   MANAGEMENT
which cover:                                                                                                                                                                                                 ASSISTANT

                                                                                                                           CAREER OPTIONS

                                                                                                                         With relevant experience,
                                                                                                                         this qualification enables                     HOTEL SHIFT                                            HUMAN
                                   Human                    Market           Supervision in Food    Supervision in                                                                                ASSISTANT
                                                                                                                         students to work as a:                         SUPERVISOR                                           RESOURCES
                                  Resources                Variability         and Beverage        Accommodation                                                                                  MANAGER
                                                                                                                                                                                                                            COORDINATOR

             Students are assessed through a combination of written assessments,
                           case studies and practical assessments.
                                                                                                                           FURTHER STUDY

  ADDITIONAL QUALIFICATIONS AVAILABLE
                                                                                                                         Students with this qualification may be eligible to continue their studies at Bachelor
                                                                                                                         level. You may be able to cross-credit your studies, at the discretion of the tertiary
                                                                                                                         education provider.
   • Licence Controller Qualification

34                                                                                                                                                                                                                                                 35
Computing &
 Digital
  Technology
LEVEL       NEW ZEALAND
 03              CERTIFICATE IN COMPUTING
                                                                                                                                  2021 COURSES DATE                  2022 COURSES DATE

                       18
                                                                                                                                                                                                    HOLIDAY BREAKS

                                            20 HOURS PER WEEK
                                                                                                                                  15 MAR 2021 - 11 MAR 2022          8 FEB 2022 - 23 DEC 2022
                                                                                               The upcoming                                                                                          19 APR 2021 - 30 APR 2021

     COURSE
                                                                                                                                   3 MAY 2021 - 14 APR 2022          14 MAR 2022 - 3 MAR 2023

                                                                                               intake dates are:                   8 JUN 2021 - 3 JUN 2022           2 MAY 2022 - 6 APR 2023         12 JUL 2021 - 23 JUL 2021
                                            MONDAY — THURSDAY: 9AM-2:30PM
     LENGTH                                                                                                                        26 JUL 2021 - 8 JUL 2022                                          4 OCT 2021 - 15 OCT 2021

                      WEEKS                 Class times are subject to change under the
                                            discretion of Crown Institute of Studies.
                                                                                                                                  30 AUG 2021 - 26 AUG 2022

                                                                                                                                  18 OCT 2021 - 30 SEP 2022
                                                                                                                                                                                                    SUMMER BREAK

                                                                                                                                                                                                     27 DEC 2021 - 7 FEB 2022

Become a master of digital technology at     a variety of devices and applications, and       ENTRY REQUIREMENTS                                                 INTERNATIONAL ENTRY REQUIREMENTS
Crown! This exciting and practical course    how to produce professional documents.
covers a range of digital technology         We also teach you professional                    •   You must be at least 16 years old when you                    •   You must be aged 18 years or older when
                                                                                                   start the course.                                                 you start the course.
concepts, and shows you how to fully         practice, such as communication,
utilise software such as word processing,    team work, interpersonal skills and               •   Demonstrate basic skills in Computing (NZ                     •   IELTS (General or Academic) 5.0 with no band
spreadsheets, presentations, databases,      ethical considerations. These skills are              Certificate in Computing Level 2 or                               lower
                                                                                                   equivalent skills and knowledge)                                  than 5.0 (or NZQA approved equivalent).
image editing and project and financial      highly transferable and sought after by
management tools. You will learn to use      employers in a range of industries.               •   You also need to demonstrate that you have                    •   3 years of secondary school or agree
                                                                                                   the literacy and numeracy to complete this                        equivalent.
                                                                                                   course.

                                                                                                                                                                                                 BUSINESS
                                                                                                                                                                                                OPERATION
The course                                                                                                                                                    ADMINISTRATION                     SUPPORT
consists of                                                                                                                                                     ASSISTANT
4 modules,
                                                                                            CAREER OPTIONS
which cover:
                                                                                          With relevant experience,
                                                                                          this qualification enables                                                                                  INFORMATION
                          Working with Digital            Managing Projects for           students to work as a:                                                                                         SYSTEMS
                                                                                                                                    SALES                                                               OPERATOR
                                Tools                      Digital Outcomes                                                     ADMINISTRATION                         TECHNICAL
                                                                                                                                                                     ADMINISTRATION

                                                                                                                        Students who successfully complete this course may
                                                                                            FURTHER STUDY
                                                                                                                        wish to continue their studies in any of the following:
                         Communicating in                        Working
                           Digital World                        with Digital
                                                               Applications                                                           New Zealand                                     New Zealand Certificate
                                                                                                     New Zealand
                                                                                                                                      Certificate in                                    in Business (Level 4)
                                                                                                     Certificate in
                                                                                                                                                                                  (Small Business and Administration
                                                                                                     Travel (Level 4)                Business(Level 3)
                                                                                                                                                                                            & Technology)

38                                                                                                                                                                                                                          39
English &
 Internship
  Programmes
ENGLISH COURSES                                                                                                                                     CROWN INTERNSHIP
                                                                                                                                                    PROGRAMME
     •       ON YOUR FIRST DAY YOU WILL BE INTERVIEWED,        •   THERE ARE FORTNIGHTLY TESTS AND MONTHLY
             TESTED AND PLACED AT THE RIGHT LEVEL.                 PROGRESS REPORTS.

     •       ON THE SAME DAY YOU WILL ALSO HAVE AN             •   ENGLISH COURSES ARE APPROVED BY THE NEW
             ORIENTATION SESSION AS WELL AS MEET YOUR
             COUNSELLOR.
                                                                   ZEALAND QUALIFICATIONS AUTHORITY.
                                                                                                                                                   PROGRAMME                   30- 42                         25 HOURS PER WEEK
                                                                                                                                                   LENGTH                                                     MONDAY — FRIDAY: 9AM-3:30PM
     •       AVERAGE CLASS SIZE IS AROUND 11-13 STUDENTS
             AND MINIMUM AGE 18 YEARS OLD.
                                                                                                                                                                                  WEEKS

                                                                                                                                                           INTAKES: 1ST OR 3RD MONDAY OF EACH MONTH

CLASSES                                                                                                                                           INTERNSHIP
                                                                                                                                                                                                              This programme is of great benefit to international students’
                                                                                                                                                                                                              career prospects. As they immerse themselves in Crown’s
                                                                                                                                                                                                              vibrant culture, their command of the English language
                                                                                                                                                                                                              improves exponentially. The internships provide valuable
                                                                                                        FRIDAY AFTERNOON                                                                                      work experience and experiential knowledge of New Zealand’s
                               MORNING CLASSES                AFTERNOON CLASSES
                                                                                                             OPTIONS                              15-30 HOURS PER WEEK
GENERAL
                                                                                                                                                                                                              industry, and our multifaceted culture.

                                                                                                                                                  (HOURS VARY AND MAY INCLUDE NIGHTS
ENGLISH                         FROM 9AM - 12:15PM
                                MONDAY TO FRIDAY
                                                              FROM 1:30PM - 3:30PM
                                                              MONDAY TO THURSDAY                        FROM 1:30PM - 3:30PM                      AND WEEKENDS DEPENDING ON THE
                                                                                                                                                                                                              At successful completion of the programme students are
                                                                                                                                                  INTERNSHIP PROVIDER)
                                                                                                                                                                                                              awarded a Crown Certificate of Completion, and a Reference
                                                                                                                                                                                                              Letter from the Internship Provider.

                                          9:00 AM - 9:55AM                                         LUNCH BREAK
CLASS                                                                                                                                             INTERNATIONAL                   •      18 years of age at course start date
                                                                                                                                                  ENTRY
                                         10:10 AM - 11:05 AM                                  1:30 PM - 2:25 PM                                                                   •      IELTS (General or Academic) 4.0 or TOEIC 405 or equivalent OR take a short Crown

TIMETABLE
                                                                                                                                                  REQUIREMENTS                           test and online interview to verify a suitable level of English

                                          11:20 AM - 12:15 PM                                 2:35 PM - 3:30PM

ADACEMIC ENGLISH                                                                                                                                                                      STUDY OPTIONS
                                    CAMBRIDGE FCE & CAE
         BUSINESS ENGLISH
                                    PREPARATION CLASSES
                                                                                IELTS                                   TOEIC                               30 WEEKS OPTION                                                 40 WEEKS OPTION
                                                                                                                                                       •    12 WEEKS ENGLISH                                           •    24 WEEKS ENGLISH
         FROM 9AM - 12:15PM           FROM 1:30 PM - 3:30PM          FROM 9AM - 3:30PM                        FROM 1:00 PM - 3:30PM
         MONDAY TO FRIDAY             MONDAY TO THURSDAY            MONDAY TO THURSDAY                        MONDAY TO THURSDAY                       •    12 WEEKS VOCATIONAL STUDIES IN EITHER BUSINESS,            •    12 WEEKS VOCATIONAL STUDIES IN EITHER BUSINESS,
                                                                     (WITH A PRACTICE TEST ON FRIDAY)          (WITH A PRACTICE TEST ON FRIDAY)
                                                                                                                                                            HOSPITALITY, OR TRAVEL & TOURISM                                HOSPITALITY, OR TRAVEL & TOURISM

                                                                                                                                                       •    6 WEEKS UNPAID INTERNSHIP                                  •    6 WEEKS UNPAID INTERNSHIP

                                PRE-ACADEMIC COURSE FOR INTERMEDIATE LEVEL STUDENTS WITH PLANS TO STUDY
     GET READY COURSE
                                AN ACADEMIC OPTION IN THE NEAR FUTURE

42                                                                                                                                                                                                                                                                            43
STUDY AND EXPERIENCE                                                                                                            STUDY AND INTERNSHIP
 PROGRAMME                                                                                                                       PROGRAMME

   PROGRAMME
   LENGTH
                                 2-6                               MONDAY — WEDNESDAY: 9AM-3:30PM

                                                                   THURSDAY : 9AM - 12PM
                                                                                                                               PROGRAMME
                                                                                                                               LENGTH
                                                                                                                                                                       4-12                                  MONDAY — WEDNESDAY: 9AM-3:30PM

                                                                                                                                                                                                             THURSDAY : 9AM - 12PM
                                   WEEKS                                                                                                                                   WEEKS

          INTAKES: 1ST OR 3RD MONDAY OF EACH MONTH                                                                                        INTAKES: 1ST OR 3RD MONDAY OF EACH MONTH
                                                                           This programme provides both classroom

 EXPERIENTIAL                                                                                                                 INTERNSHIP
                                                                                                                                                                                                                This programme will broaden students’
                                                                           and experiential learning. Students will                                                                                             horizons through a combination of classroom
                                                                           be able to improve their English and                                                                                                 and experiential learning. Students of this

 LEARNING*
                                                                           vocational knowledge and also have the                                                                                               programme will be able to improve their English
                                                                           opportunity to partake in industry tours
                                                                           and other exciting educational activities.         THURSDAY: 1PM-5PM                                                                 and vocational knowledge and gain practical
                                                                                                                                                                                                                work experience through internship in various
 12 HOURS PER WEEK
                                                                           The programme has an interesting                   FRIDAY: 9AM-5PM                                                                   professional industries. International students
                                                                           balance between education and leisure                                                                                                will benefit from this programme as they will
 *EXPERIENTIAL LEARNING HOURS VARY AND                                     where international students of all English        *WORKING HOURS VARY AND MAY INCLUDE
                                                                                                                                                                                                                be able to put theory into practice and gain a
 MAY INCLUDE WEEKENDS DEPENDING ON                                         ability can enjoy and experience what New          WEEKENDS DEPENDING ON THE INTERNSHIP
                                                                                                                                                                                                                deeper understanding of the work culture of New
 THE PROVIDER.                                                             Zealand is all about.                              PROVIDER.
                                                                                                                                                                                                                Zealand.

                             •      18 years of age at course start date                                                      INTERNATIONAL                                 •         18 years of age at course start date
INTERNATIONAL
ENTRY                        •      IELTS (General or Academic) 4.0, TOEIC 400, or equivalent OR take a short                 ENTRY                                         •         IELTS (General or Academic) 5.0, TOEIC 600, or equivalent OR take a short Crown
REQUIREMENTS                        Crown test and online interview to verify a suitable level of English                     REQUIREMENTS                                            test and online interview to verify a suitable level of English

                             •      International students from a visa waived country; and students with a                                                                  •         International students from a visa waived country; and students with a working
                                    working holiday visa, a work visa or visitor visa, are eligible to take this course.                                                              holiday visa, a work visa or visitor visa, are eligible to take this course.

                                                                                                                                                                                                                                               Internship Placement

                                     STUDY OPTIONS                                                                                                   STUDY OPTIONS
                                                                                                                                                                                                                                                          Options

                                                                                                                                                                                                                                           •      Hotel and Customer Service

        STUDY OPTION 1                                STUDY OPTION 1                                    STUDY OPTION 1         STUDY OPTION 1                             STUDY OPTION 1                     STUDY OPTION 1                •      Food and Catering

                                                                                                                                                                                                                                           •      Travel and Tourism
      Hospitality + Cabin Crew                Travel & Tourism + Cabin Crew                               English (General)       Hospitality + Cabin Crew                Travel & Tourism + Cabin Crew           English (General)
                                                                                                                                                                                                                                           •      Sales and Marketing
                                                                                                                               Training or NZ Business Studies             training or NZ Business Studies
 Training or NZ Business Studies              training or NZ Business Studies

                   At successful completion of the programme students are awarded a Crown Certificate of Completion.                                         At successful completion of the programme students are awarded a Crown Certificate of Completion.

 44                                                                                                                                                                                                                                                                       45
Admission and
Overseas Study Pathway                                                Scholarships
THE CROWN & HANG SENG UNIVERSITY
                                                                       Students that have completed our level 5
OF HONG KONG PATHWAY PROGRAMME                                         programmes will be eligible to apply for year
                                                                       1 of the degree programmes of HSUHK, each
                                                                       application will be reviewed individually.
                                                                       Entrance Scholarships amounting to full
                                                                       and half tuition fees, will be offered by
                                                                       HSUHK on a merit and competitive basis.

                                                                       Crown will also provide interested
                                                                       students with outstanding academic
                                                                       achievements with scholarships and other
The Hang Seng University of Hong Kong (HSUHK) is a non-profit          support, please contact us for more details.
private liberal-arts-oriented university in Hong Kong with
five Schools (Business, Communication, Decision Sciences,
Humanities and Social Science, and Translation), offering
17 undergraduate and 5 postgraduate programmes.

Adopting the “Liberal + Professional” education model which
                                                                                                Registry, The Hang Seng
incorporates the iGPS “desired graduate attributes” framework,
                                                                                                University of Hong Kong

                                                                     Admission
HSUHK is a residential institution which puts quality teaching and
                                                                                                ugadmission@hsu.edu.hk
students’ all-round development as its highest priorities.
                                                                                                https://registry.hsu.edu.hk

                                                                     Enquiries
Aspiring to be a leading private liberal-arts-oriented university
                                                                                                Mr. Kin Cheung
in the region, HSUHK features top-quality faculty members,
                                                                                                Communications Manager
award-winning green campus facilities, innovative degree
                                                                                                Crown Institute of Studies
programmes, RGC-funded impactful research, and excellent
                                                                                                kin@crown.ac.nz
student development/support services, with the aim of nurturing
young talent to think critically, be innovative, and show a caring
attitude, moral values and social responsibility.

46                                                                                                                            47
WE CARE.
WE TRAIN.
WE CONNECT.

FOLLOW US ON
INSTAGRAM &
FACEBOOK

               crown.ac.nz
 CONTACT       0800 357 316
 INFORMATION   info@crown.ac.nz
               80 Anzac Avenue
               Auckland City
               1010, New Zealand
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