Collaborating Partners - 2021 Regional Volunteers in Healthcare Conference - Iowa ...
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2021 Regional Volunteers in Healthcare Conference
September 20-21 | Virtual
We invite you to join us, virtually**, on September 20-21, where you will hear powerful stories
of volunteerism, gain knowledge and skills for leading programs, and network with
colleagues. Target audience for the conference includes board/auxiliary members, leaders,
volunteers, volunteer managers, and gift shop/thrift managers and more.
**Virtual Event:
This conference is a virtual event, using zoom. Once registration and payment are received, you will be added
to a conference distribution list, where you will receive conference updates, and highlights on speakers and
sponsors. The week before the conference, you will receive all the links to gain access to the conference.
Collaborating Partners
Iowa Hospital Auxilians and Volunteers (IHAV)
Minnesota Association of Healthcare Volunteers (MAHV)
North Dakota Hospital Association (NDHA)
Partners of Wisconsin Hospital Association (WHA)
The Power of Connection:
Connecting to one another has never been more important than it is now, especially for
volunteers. Due to Covid, many volunteers in our healthcare organizations have been
suspended since 2019. Volunteering, for many, is a way to stay connected.
Through the Power of Connection conference, we will:
Share best-practices.
Network and connect.
Share tools, resources, and inspiring stories.
Share our successes and challenges
Build relationships.
Provide ongoing support and inspiration.
Thank you from our collaborating
partners and conference
committee.
This past year and a half has been very trying for everyone. A heartfelt thank you, to all the
volunteers in healthcare, who have been patient, and who continue to give with their hearts.
Your dedication to helping others is greatly appreciated.
To the volunteer coordinators/managers/directors, thank you for your continued leadership
and ability to connect with, and support your volunteers.
Conference Committee:
Pam Gridley - Iowa Hospital Auxilians and Volunteers (IHAV)
Jody Bjerke, Kelly Owens, Janene Riedeman - Minnesota Association of Healthcare
Volunteers (MAHV)
Pam Cook - North Dakota Hospital Association (NDHA)
Peg Larson, Jan Molaska - Partners of Wisconsin Hospital Association (WHA)
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Conference Schedule (subject to change)
Monday, September 20
9:30 AM - 10:00 AM Welcome and Logistics
10:00 AM - 11:00 AM Keynote:
H3 Culture: Hope, Health, and Happiness in the Workplace (Annie Meehan)
11:15 AM – 12:15 AM Breakout Sessions (you will choose one during registration)
1. 4 Secrets to Becoming a S.T.A.R (Neil Ihde)
2. 360 Degrees of Servant Leadership (Matt Anderson)
3. Understanding Palliative Care (Dr. Wendy Molaska)
12:15 AM – 12:45 PM Lunch and Sponsors
1:00 PM – 2:00 PM Breakout Sessions (you will choose one during registration)
1. Mixing and Matching Multiple Generations in the Workplace (Cindy Solberg)
2. The Six Pillars of Brain Health (Tom Rinkoski)
3. Resilience and Re-entry for Healthcare Volunteers (Dr. Alyson VanAhn)
2:15 PM – 3:15 PM Regional Panel (challenges, successes, differences on how each state is
set-up)
IA – Kathy Moe, Board President, Iowa Hospital Auxiliary and Volunteers
MN – Jane Denovchek – MN Association of Healthcare Volunteers
President
ND – Pam Cook – North Dakota Hospital Association
WI – Peg Larson – Partners of Wisconsin Hospital Association
Tuesday, September 21
9:30 AM - 10:00 AM Power Up with Laughter Yoga (Beverly Johnson-Moberg)
10:15 AM - 11:15 AM Breakout Sessions (you will choose one during registration)
1. Resist, Persist, or Cease to Exist? Gift shop responses to COVID-19:
Valuable lessons for shops of every size (Deb Anderson, Janene Riedeman)
2. How to Build Rapport and Win Respect (Cindy Solberg)
3. No Home for the Humble (Rob Toonkel)
11:15 AM – 11:45 PM Lunch and Sponsors
12:00 PM – 1:30 PM Connecting and Networking
Join fellow colleagues as we break out to discuss hot and trendy topics. Topics
may include – but subject to change.
Gift/Thrift Shop
Recruitment and Retention
Fundraising
Succession plan for volunteerism
Meeting the needs of volunteers
What things have changed due to Covid?
1:45 PM – 2:30 PM Closing Speaker:
Life is Change & Evolution of Dance (Judson Laipply)
Closing Remarks
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Monday, September 20
Keynote Session I 10:00 AM – 11:00 AM (all attendees)
H3 Culture: Hope, Health, and Happiness in the Workplace
Presenter: Annie Meehan
This is the shot in the arm that everybody can agree on!
After the past year, the 3 H’s are at an all-time low.
Fear of the unknown
Working from home
Exhausted homeschooling their kids
Not having the regular system
Engaging with co-workers live
All of these things have challenged the workplace culture. H3 brings back – health, hope and happiness.
How to stay hopeful when things are challenging
The 5 Keys to maintaining Health, Physically, Emotionally & Mentally
Where to seek Happiness when things get hard
Breakout Sessions I 11:15 AM – 12:15 PM (choose one)
4 Secrets to Becoming a S.T.A.R: How to Attain Success in Your
Personal and Professional Life
Presenter: Neil Ihde
Successful people have certain characteristics in common. These individuals are in our
circles. They encourage us, inspire us...we are better for having known them. Over
fifteen years ago, I made a list of my favorite people on earth and began to examine
their influence and what made them so special. I found that each of them was a
S.T.A.R. and I uncovered the characteristics that led to their personal and professional
success.
360 Degrees of Servant Leadership
Presenter: Matt Anderson
This form of leadership is effective because it can be cultivated at every level of the
organization, from senior and middle management down to specialists and contract
employees. This message explores the essential aspects of servant leadership, and the
practical steps by which management can incorporate these principles into their
mission, vision, and daily operations.
Understanding Palliative Care
Presenter: Wendy Molaska, MD, FAAFP
Although we hear the terms Palliative and Hospice care frequently, they are often
confusing and misunderstood. This session will discuss how they are related, how they
are distinct and where is the common ground between the two? The "what, where,
when and how" will be explored and research supporting the roll of both Palliative and
Hospice care in modern medicine will be discussed.
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Monday, September 20
Lunch & Sponsor Sessions | 12:15 PM – 12:45 PM (all attendees)
As you enjoy your lunch break, join us as we hear from our vendor sponsors. These sponsors work with
healthcare organizations to set up fundraisers as well as to help stock gift shops. The sponsor information will
be coming soon.
Breakout Sessions I 1:00 PM – 2:00 PM (choose 1)
Mixing and Matching Multiple Generations in the Workplace
Presenter: Cindy Solberg
Today's workforce includes five generations. Each generation's life experiences have
influenced their values and work preferences. This session offers an overview of the
"5G" workplace and tips for finding common ground while honoring each generation's
unique contributions.
The Six Pillars of Brain Health
Presenter: Tom Rinkoski
The risk of memory loss, and serious cognitive decline, advance with age. However,
there are many steps we can take to stay mentally sharp and it takes a holistic approach
with exercise, learning, stress management, diet and connecting with others. During this
workshop we will discuss the five pillars of brain health and play some challenging brain
teasers to get our neurons firing.
Resilience and Re-entry for Healthcare Volunteers:
Presenter: Dr. Alyson VanAhn
Feeling stressed-out is a natural reaction to the extraordinary situation we find ourselves
in with the continuing COVID-19 pandemic. Volunteers will be re-entering settings where
stress has remained very high and are tasked with managing their own ups and downs
while also supporting others.
Regional Panel I 2:15 PM – 3:15 PM (all attendees)
Join us as we hear from a panel of leaders from each state/collaborating partner. We will hear about their state
programs, successes, challenges, and how we can continue to collaborate through the Power of Connection.
IA – Kathy Moe, Board Chair, Iowa Hospital Auxilians and Volunteers (IHAV)
MN – Jane Denovchek – MN Association of Healthcare Volunteers (MAHV)
ND – Pam Cook – North Dakota Hospital Association (NDHA)
WI – Peg Larson – Partners of Wisconsin Hospital Association (WHA)
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Tuesday, September 21
Power Up I 9:30 AM – 10:00 AM (all attendees)
Power up with Laughter Yoga:
Beverly Johnson-Moberg
Laughter Yoga is an activity that offers the opportunity to laugh powerfully with others.
Laughter is a powerful antidote to stress, pain and conflict. Nothing works faster or more
dependably to bring your mind and body back into balance than a good laugh.
So we will!
Breakout Sessions I 10:15 AM – 11:15 PM (choose one)
No Home for the Humble: How volunteers and auxiliaries have pushed
themselves to the edge… and some easily achievable steps we can take to
demonstrate our immense value.
Rob Toonkel
Even before the pandemic struck, hospital auxiliaries were a struggling breed. The last
30 years have seen numerous auxiliaries eliminated, and numerous others are holding
on as mere shells of what they were. When it comes to hospital volunteer programs, the
pandemic sidelined them – some for weeks, others for months, and a handful
permanently. How did we get here? Which innate characteristics of volunteers became liabilities when it came to
survival? What mistakes have we made? And most importantly, what can we do to reverse the trend in respect,
clout, and survival?
How to Build Rapport and Win Respect
Cindy Solberg
Think of a time when you felt unable to connect with someone you were trying to talk to.
What went wrong? Discover tips for building rapport quickly. Learn extra steps to take to
gain others' respect and cultivate relationships.
Resist, Persist, or Cease to Exist? Gift shop
responses to COVID-19: Valuable lessons for
shops of every size.
Deb Anderson, Janene Riedeman
The Pandemic changed the landscape of our lives in many
ways, and most were very challenging. But it also taught
us to focus on what is most important, and forced us to
think creatively and be nimble in our businesses.
We had to find new ways to protect our staff and volunteers, serve customers, source product, and
still be profitable. Learn from a panel of seasoned experts who had a variety of experiences in how
their organizations, and their gift shops, reacted to this unprecedented time. Page 6
Tuesday, September 21
Lunch & Sponsor Sessions | 11:15 PM – 11:45 PM (all attendees)
As you enjoy your lunch break, join us as we hear from our vendor sponsors. These sponsors work with
healthcare organizations to set up fundraisers as well as to help stock gift shops. The sponsor information will
be coming soon.
Connection and Networking I 12:00 PM – 1:30 PM (all attendees)
Join fellow colleagues as we break out into various hot and trendy topics. Topics may include – but subject to
change.
Gift/Thrift Shop
Recruitment and Retention
Fundraising
Succession plan for volunteerism
Meeting the needs of volunteers
What things have changed due to Covid?
Closing I 1:45 PM – 2:30 PM (all attendees)
Life is Change – Evolution of Dance
Presenter: Judson Laipilly
Socrates once said, "Perfection is constant change."
Day in and day out the thing that remains constant is change. Judson combines
laughter inducing stories with thought-provoking ideas to drive home the point that we
are in the constant presence of change.
His stories, personal experiences, high energy, and laughter help people recognize
how to let go of the things out of their control and focus their energies on things they
can change. Judson's finale,
The Evolution of Dance will leave you with an unforgettable message, one which will remind each participant
that "Life is Change!”
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Registration Instructions
Please keep in mind, that this is the first time we are hosting a regional conference virtually, so your
patience throughout the process is appreciated.
Registration:
All attendees must register on our event site. There may be organizations who pay for multiple
attendees - please read the directions carefully on how to register all attendees you are paying for,
and how to make a payment.
Click HERE to start the registration process.
This will take you to our introduction page. It is here where you can learn about the conference, and
start the registration process. Follow these steps to register.
1. Click green register button.
2. Enter the registration quantity
If you are only registering and paying for yourself, choose 1, then click checkout.
If your organization is paying for multiple people (more than 1), you must register
everyone on the same "ticket". Choose how many people you are paying for, and click
checkout.
Note: Click see more for additional information.
3. Checkout
Enter contact information.
Choose payment method (credit/debit, PayPal, or check).
Enter attendee information
*Items marked in with a * are required, all other fields are optional.
Choose breakout sessions for each time slot listed.
Answer the last question (optional).
Click place order.
If paying with a check:
Make checks payable to: North Dakota Hospital Association.
Send to: Pam Cook, NDHA, 1622 E. Interstate Avenue, Suite B, Bismarck, ND 58503
Please Note:
Registration deadline and payment are due by September 10.
Refunds (full refund, minus a processing fee) will be accepted until September 13.
Please contact Kelly Owens (kowens@olmmed.org or 507.292.7210) with any questions.
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