Comparative guide 2018 - personally yours - Your Health and Actuarial ...

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Comparative guide 2018 - personally yours - Your Health and Actuarial ...
Comparative
guide
2018

       personally yours
Comparative guide 2018 - personally yours - Your Health and Actuarial ...
The Corporate Partnership                                           Since 1 May 2016 members have been required to use a specialist
                                                                                                                                                                                                                 on the DSP network for services related to their PMB conditions,
                                                                                                                                             Bestmed healthcare is based on sound partnerships. The way          and such service will be charged and paid at the agreed DSP rate.
                                                                                                                                             we engage with our corporate clients aims to establish and
                                                                                                                                             maintain long-term personal relationships, built on mutual trust    Should a member voluntarily choose not to use a specialist from
Personally                                                                                                                                   and integrity. We further strive to provide affordable, excellent   the DSP network for a PMB, the Scheme will only pay up to the
                                                                                                                                                                                                                 Scheme rate, and any charges above this rate will be for the
Yours                                                                                                                                        healthcare solutions, be accessible and provide personalised
                                                                                                                                             advice to all members and be flexible so processes are easy         member’s account.
                                                                                                                                             to follow.
                                                                                                                                             In line with this vision, Bestmed has adopted a three-              Bestmed International Travel Insurance
                                                                                                                                             pronged approach in order to deliver on its promise, which
                                                                                                                                             includes Corporate Wellness, a Client Service Programme,            Bestmed members between the ages of 3 months and 84
                                     Our focus is to provide superior healthcare to our members through the legendary Bestmed touch.         as well as Administration. Bestmed advisors are responsible         years, have access to R10 million in international travel cover
                                                                                                                                             for implementing these service programmes at employer               through Bryte Insurance. This policy provides up to a maximum
                                     We are, after all, a medical scheme for members, by members. Over the years Bestmed has grown                                                                               of 90 (ninety) days of cover per trip, irrespective of how many
                                                                                                                                             organisations. Today, Bestmed services over 160 employer
                                     sustainably and has been able to build a reputable name in the industry. But Bestmed is still raising                                                                       trips are made during the year.
                                                                                                                                             organisations, including large corporate businesses, some of
                                     the bar in the medical aid industry to the point where we have grown our membership to reach the
                                                                                                                                             South Africa’s biggest universities and a variety of parastatals.   How to activate your cover?
                                     fourth overall position countrywide.
                                                                                                                                                                                                                 1. Please ensure that all requests for international travel cover
                                     Bestmed belongs to its members. We deliver a service that gives personal attention to each 		                                                                                  are made at least 7 working days before the documentation
                                     query and enquiry that a member has. Members receive personal, individual and undivided                 Bestmed Provider Network                                               is required to allow for the processing of the request.
                                     attention in all their dealings with their chosen medical scheme.
                                                                                                                                             Bestmed has over the past six years, established several            2. Contact Bryte insurance on 0860 329 329 or
                                     It is Bestmed’s every intention to ensure that every member receives the quality service that 		        preferred and designated service provider networks with                er24@brytesa.com to activate your policy.
                                     they deserve.                                                                                           provider groups, an initiative designed to make sustainable,
                                                                                                                                             high-quality healthcare services available to our members           3. Alternatively contact ER24 on 010 205 3100 or
                                     As a self-administered scheme, Bestmed now has around 95 000 principal members and provides                                                                                    travel@er24.co.za
                                                                                                                                             at affordable premiums.
                                     healthcare benefits to 200 000 lives. With our extensive experience and exceptional expertise,
                                     we can negotiate with our service providers to offer our members benefits and services that 		                                                                              As with any insurance product, there are terms and conditions
                                     are, rand-for-rand, the best value compared to other large open medical schemes.                                                                                            applicable to the policy. Please ensure that you read the policy
                                                                                                                                             Member advantages of using Bestmed                                  document carefully to ensure you understand all the applicable
                                                                                                                                             Provider Networks                                                   terms and conditions.
                                     The right fit                                                                                           Making use of the Bestmed provider networks has a number            Please ensure that you take note of the telephone numbers to
                                     To address our members’ desire for choice and flexibility, Bestmed has designed 			                     advantages to both providers and members. Some of the               call in the event of an emergency.
                                     13 healthcare options which are structured differently to suit various healthcare needs.                advantages include:
                                                                                                                                                                                                                 Exclusions to the policy:
                                     We recognise that members’ healthcare needs will vary depending on age, marital status and              • Provider fees are set and managed as agreed.                      • Members under 3 months or over of 84 years.
                                     different responsibilities and priorities. So, whether you essentially want to cover hospital costs
                                     or require a more comprehensive offering, covering all healthcare requirements, we have 		              • Quality of healthcare services are enhanced.                      • Members travelling for longer than 90 days.
                                     an option for you.                                                                                      • Downstream costs are better managed.                              • Members partaking in events that could be construed as
                                     Our Beat, Pace and Pulse benefit options have been designed based on engagements and                                                                                          hazardous pursuits. Please see the policy document for which
                                                                                                                                             • Providers are paid directly and on a weekly basis by
                                     conversations with members over our many years of experience. After listening intently to their                                                                               sporting events are covered.
                                                                                                                                               the Scheme.
                                     concerns, our healthcare experts have translated these insights into benefit options that are                                                                               Please contact Bryte insurance on 0860 329 329 during
                                     easy to understand and cater for all needs.                                                             • No or minimum co-payments by the members depending
                                                                                                                                                                                                                 business hours to enquire about any additional cover required.
                                                                                                                                               on benefits available.
                                                                                                                                                                                                                 What to do in the event of a medical emergency:
                                                                                                                                             • A longer lasting medical savings account.
                                     Focused on wellness                                                                                                                                                         Please call Bryte Travel Assist on: + 1 416 642 2910 or email
                                                                                                                                             • Network lists, provider names and addresses are available         assistance@wtp.ca, alternatively you can call +27 10 205 3100
                                     Your continued health and wellbeing is our primary concern. That is why we encourage all of
                                                                                                                                               on the website.                                                   who will put you through to Bryte Travel Assist.
                                     our members to live a more preventive, meaningful and productive life through our wellness
                                     programme. We are here to assist you to become a better version of yourself through choosing a          • A dedicated provider consultant service is available to           Please note that all international travel claims in excess of
                                     healthier lifestyle.                                                                                      the network providers.                                            R5 000.00 must be reported to Bryte Travel Assist.

                                     Our wellness philosophy is based on five basic wellness pillars. We encourage our members to:                                                                               For all retrospective international travel claims and a claim form,
                                                                                                                                                                                                                 please contact Bryte Travel Claims - 0860 222 446 or
                                     Be Active:         Incorporate exercise as part of your daily routine to promote positive changes.      Bestmed Designated Service Provider (DSP)                           travelclaims@brytesa.com
                                     Be Safe:           Make responsible lifestyle choices to prevent adverse consequences.                  Network for Prescribed Minimum Benefit

                                     Be Nutri-wise:     Balanced nutrition is important to maintain a healthy body and mind.                 (PMBs).
                                     Be Happy:          Create and maintain a balance between work, life and home.                           The Specialist Network, which includes all the major specialist
                                                                                                                                             disciplines is a Designated Service Provider network. Currently
                                     Be Fin-fit:        Making informed financial decisions in life will ensure financial independence.
                                                                                                                                             there are around 1 700 specialists on the network who are located
                                                                                                                                             across the country with rooms close to or in many of the general
                                                                                                                                             private hospitals. The coverage of this network also continues to
                                                                                                                                             grow with more and more providers joining each month. Bestmed
                                                                                                                                             members should therefore be able to easily access the specialists
                                                                                                                                             on the network.

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Don’t worry, be Appy!                                                                                  Below is a summary of the current Bestmed Provider networks:
                                                                                                                                                        Family practitioners
           The Bestmed App has now been completely updated, with a fresh new look and better features to                                                Family practitioner Pulse1 network
           save you time and money.
                                                                                                                                                        Specialists

           It’s more user-friendly, and has been designed to put all your essential medical information at your                                         Pulse specilaist DSP network
           fingertips.                                                                                                                                  Pathology
                                                                                                                                                        Oncology
           The new Bestmed App is just one more way that Bestmed is Personally Yours.                               Healthcare Provider Networks
                                                                                                                                                        Pharmacies
           To make the most of the new features, remove the old App from your phone and download the                                                    Dentists
           new version from the App Store or Google Play.                                                                                               Dental network Pulse1 and Pulse2
                                                                                                                                                        Dental therapists
                                                                                                                                                        Dental technicians
                                                                                                                                                        Orthodontists

                                                                                                                                                        Audiologists and speech therapists
                                                                                                                                                        Physiotherapists
           You’ll notice that the updated App has a new icon, and an easy-to-use slide-out menu that lets you:
                                                                                                                                                        Occupational therapists
           • Download your tax certificate.
                                                                                                                                                        Hearing aid acousticians
           • Get automatic updates on Scheme communications.                                                              Ancillary Networks            Counsellors

           • Find information on all benefits.                                                                                                          Midwives and nursing
                                                                                                                                                        Psychologists
           • Update your personal details.
                                                                                                                                                        Biokineticists
           • Submit your chronic medication claims.                                                                                                     Dieticians

           • Search for a specialist in your area.
                                                                                                                                                        Stents and pacemakers

           Remember to remove the old version of the Bestmed App from your smartphone before                                                            Orthopaedic prosthesis

           downloading the new version and stay Appy with Dr Bestie.                                                                                    Oxygen supply
                                                                                                                       Product Supply Networks
                                                                                                                                                        Sleep apnoea devices
                                                                                                                                                        Stoma Care
                                                                                                                                                        Hearing aid devices

                                                                                                                                                        Drug and alcohol rehabilitation
                                                                                                                                                        Emergency services
                                                                                                                                                        Optometry services
                                                                                                                           Service Networks             Renal dialysis
                                                                                                                                                        Wound therapy
                                                                                                                                                        DBC programme
                                                                                                                                                        HIV/AIDS Care
               Want all your
               medical                                                                                            The Bestmed Networks apply to all options.
               information at
               your fingertips?
               Don’t worry, be Appy!
                                                                                                                     Bestmed has the
                                                                                                                     widest hospital
                                                                                                                     network range in
                                                                                                                     South Africa.

                                                                                                                                                                                             Being self-administered
                                                                                                                                                                                             means that we do
                                                                                                                                                                                             not use member’s
                                                                                                                                                                                             contributions to pay
                                                                                                                                                                                             a company to do our
                                                                                                                                                                                             administration. This
                                                                                                                                                                                             means that more of your
                                                                                                                                                                                             money goes into giving
                                                                                                                                                                                             you more benefits.

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Alcohol and Substance Abuse Care
     Bestmed Managed Care Programmes
                                                                                                                             Bestmed has contracted various designated service providers (DSPs) to provide rehabilitation for alcohol
     The Managed Health Care Programmes have been developed to assist members by providing additional benefits               and substance abuse. Please note that this benefit is subject to pre-authorisation and will be funded up to a
     to treat the following specific disease conditions with appropriate treatment, in a cost-effective manner. These        maximum limit or 21 days, or whichever is depleted first.
     programmes include: Oncology Care, HIV/AIDS Care, Dialysis Care, Alcohol and Substance Abuse Care, Wound
     Care, Stoma Care, Preventative Care and Maternity Care.
                                                                                                                             Wound Care
     Oncology Care                                                                                                           Specialised wound care therapy, including dressings and negative-pressure wound therapy (NPWT) treatment
     Bestmed’s various healthcare options have specified benefits that define the cover for cancer. These benefits           and related nursing services are included in Bestmed’s Provider Network.
     are called oncology benefits.
     Bestmed provides oncology benefits applying evidence-based medicine principles and considering affordability            Stoma Care
     across the different benefit options. We have appointed the Independent Clinical Oncology Network (ICON) for            Bestmed has partnered with a supplier for the supply and distribution of stoma and incontinence care products.
     all our healthcare options as the DSP. Members on Pace3 and Pace4 have access to the enhanced ICON protocols            Bestmed members who are registered on Stoma Care receive the following value-added benefits:
     where it is clinically appropriate whilst the other options have access to the standard ICON protocols.
                                                                                                                               • Members are assisted to obtain the relevant Scheme authorisation for their stoma products.
     Members registered on the oncology programme qualify for cancer benefits. Members must forward a clinical
                                                                                                                               • Members are provided with direct contact details for the supplier’s business unit to address all their product-
     summary and histology of their cancer, as set out by their treating doctor, to register on the programme. This
                                                                                                                                 related enquiries.
     must contain the history, ICD–10 codes, the clinical findings of the doctor as well as the test results confirming
     the cancer and the specific type of cancer.                                                                               • Members are provided with a quoting and product sourcing service of the most affordable and cost-effective
                                                                                                                                 products as not all stoma and incontinence care needs of patients are covered in full by the Scheme.
     HIV/AIDS Care                                                                                                             • Direct submission of claims to Bestmed to ensures that members do not have to pay cash up front and claim
     Acquired immunodeficiency syndrome (AIDS) is a chronic, potentially life-threatening condition caused by the                back from the Scheme.
     human immunodeficiency virus (HIV). By damaging your immune system, this virus interferes with your body’s
     ability to fight the organisms that cause disease.
                                                                                                                             Preventative Care
     HIV/AIDS is a sexually transmitted infection. It can also be spread by contact with infected blood or from mother
                                                                                                                             At Bestmed we encourage our members to actively pursue a healthier and more active lifestyle to encourage
     to child during pregnancy, childbirth or breastfeeding. Without medicine, it may take years before HIV weakens
                                                                                                                             better health.
     your immune system to the point that you have full blown AIDS.
                                                                                                                             In line with this philosophy we have developed preventative care that entitles you, the member, to undergo a
     There is currently no cure for HIV/AIDS, but there is medicine available that can dramatically slow down the
                                                                                                                             number of screenings, preventative tests and vaccines to encourage better health.
     progression of the disease.
                                                                                                                             Preventative care is important in making sure you detect medical conditions early and we can ensure the best
     To qualify for benefits, a member or dependant must register on the HIV/AIDS programme. A member must
                                                                                                                             care for you in this regard. Bestmed offers preventative care that covers a number of benefits from the Scheme’s
     forward a clinical summary that has been obtained from the treating doctor to the DSP (LifeSense) as appointed
                                                                                                                             risk benefit, and not your savings. General and option specific exclusions may apply to the various options.
     by the Scheme. This summary must contain the relevant history, clinical findings, results of the HIV/AIDS
                                                                                                                             Please refer to www.bestmed.co.za for more details.
     diagnostic test as well as all the CD4 and viral load test results. Any additional results that have a bearing on the
     clinical picture or the impact the disease has on the patient, must be forwarded. Examples of such tests include        Flu vaccines: All members are eligible and annually receive a letter to remind them of this preventative care
     full blood count, liver function tests and specimens sent for microscopy.                                               benefit when flu vaccines become available. By making use of preferred provider pharmacies for flu vaccinations,
                                                                                                                             members will have minimum or no co-payments.
     The programme also makes provision for blood tests to follow the course of the disease and to measure the
     response to treatment, medicine and anti–retrovirals, as well as medicine specifically used to fight the virus.         Pneumonia vaccines: Bestmed identifies high-risk members, who receive a letter to advise them that they are
     The treatment programme covered by the Scheme is based on the HIV/AIDS funding guideline and approved                   eligible for a pneumonia vaccination.
     treatment depends on the clinical parameters of each individual. The stage of the disease and the results of
                                                                                                                             Paediatric immunisations: Bestmed reimburses vaccines for children as listed on the Department of Health
     blood tests determine what treatment will be covered and how the individual must be followed up. Cover is also
                                                                                                                             vaccine schedule on all Bestmed options, except for Beat1.
     provided for mother–to–child transmission in pregnancy and as post–exposure prophylaxis.
                                                                                                                             Back and neck preventative treatment: Documentation Based Care (DBC) and workability are providers for
     Details can be obtained by contacting LifeSense Managed Care, using the contact details provided on the back
                                                                                                                             Bestmed’s back and neck treatment programme.
     of this guide. The Clicks and Dis-Chem courier service or retail outlets as well as Medipost courier service are the
     designated service providers for dispensing of HIV medicine.                                                            The back and neck programme is completely evidence and outcomes based with a success rate in excess of 85%
                                                                                                                             after a six-week period of treatment.

     Dialysis Care                                                                                                           The principles applied are those of analysing, correcting and maintaining correct body posture as well as
                                                                                                                             stabilisation of the spine.
     Members who require chronic dialysis for end-stage renal disease can register on the dialysis programme.
     Depending on clinical and other parameters, the Scheme will consider funding for peritoneal or haemodialysis.           All members are eligible for this benefit. For a member to register on the programme he/she needs to visit a DBC
     Medicines that are used in end-stage renal disease are only covered when the Scheme funding guidelines are              or Workability clinic and have an assessment done by the clinic who will then motivate if the member qualifies for
     met. Bestmed has appointed National Renal Care (NRC) as Designated Service Provider (DSP) for renal dialysis            this programme. The member can thereafter send the application to Bestmed for authorisation.
     services for its members on all the benefit options.
     Members registered on the dialysis programme qualify for additional benefits. In order to be registered on the
     programme, patients must obtain a clinical summary of their condition as set out by their treating doctor. This
     must contain the history, ICD-10 codes and clinical findings of the doctor as well as the test results and details on
     any associated disease, e.g. diabetes.

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Haemophilus influenzae Type B vaccine (HIB titre): This vaccine is administered in the prevention of illnesses         Maternity Care
     that are caused by this bacterium – most commonly bacteremia, pneumonia, epiglottitis, bacterial meningitis.
                                                                                                                            Our Maternity Care programme is designed to give you information and support during your pregnancy.
     Human papillomavirus vaccine (HPV): The HPV vaccination is administered to assist in the prevention of
                                                                                                                            Registering on this programme will give you the following support and benefits:
     cervical cancer and anal cancer. This benefit is available to all females between nine and 26 years of age. Please
     note that protocols and general and option-specific exclusions may apply.                                                • A 24-hour help line.

     Female contraceptives: All females of child-bearing age qualify for female contraceptives to the value of R1             • Weekly e-mails with helpful tips about your pregnancy, your baby’s development and how to deal with
     950 per family per year.                                                                                                   unpleasant pregnancy symptoms.
                                                                                                                              • During your pregnancy you will receive a welcome pack and other small surprises:
     Preventative dentistry: This benefit includes a general full-mouth examination by a general dentist, full-
     mouth inter-oral radiographs, scaling and polishing, fissure sealing and space maintainers for all members.                   • Baby bag.
     General and option-specific exclusions may apply.                                                                             • Pregnancy guide.

     Mammogram: All females 40 years and older qualify for a mammogram. Please note that protocols as well as                      • Discount vouchers.
     general and option-specific exclusions may apply. Please refer to www.bestmed.co.za for more details.                         • Various baby items.

     Pap smear: All females 18 years and older qualify for a pap smear. Please note that protocols as well as general         • Register on the Maternity Care programme simply by sending an e-mail to
     and option-specific exclusions may apply. Please refer to www.bestmed.co.za for more details.                              info@babyhealth.co.za or you can call us on 086 111 1936.
                                                                                                                            * Please note that you may only register on the Maternity Care programme after the 12th week of pregnancy.
     PSA screening: Prostate-specific antigen (PSA) blood test is a cancer screening test. PSA is a substance made
     by cells in the prostate gland (both normal cells and cancer cells). PSA is mostly found in semen, but a small
     amount is also found in the blood. Most healthy men have levels under four nanograms per millilitre (ng/mL) of
     blood. All males older than 50 qualify for a PSA test. Please note that protocols and general and option-specific
     exclusions may apply. Please refer to www.bestmed.co.za for more details.

     Wellness programme (available from 2018)
     Until now the only preventive benefits we have provided in the options with regard to lifestyle management
     programmes, were the inclusion of the health risk assessments for adult beneficiaries. We have now decided to
     include more assessments in the programme that will be of benefit to all beneficiaries.
     These additional assessments are aimed at identifying the risk areas of the total family and no longer only the
     adult beneficiaries. By including these, parents will be able to take note of their children’s health risks and make
     the necessary steps and changes in assisting them to address these risk areas.
     Health risk assessments (biometric screening and lifestyle questionnaire): These assessments will be
     done by either the network pharmacies or on-site at your employer organisation during their wellness days or
     similar events. All beneficiaries older than 21 will have access to this assessment. Having this assessment done
     – will unlock the following further assessments that are all part of the Wellness Programme preventive benefit
     package. All assessments should be done at contracted providers.
     Fitness assessment: All beneficiaries 13 years and older will be able to undergo a detailed fitness
     assessment once a year at a registered BASA accredited biokineticist.
     Nutritional assessment: Families will have access to one nutritional assessment at a contracted dietician
     to assess their current status of their diet.
     Occupational therapist assessment: Each beneficiary ages 3 to 12 years will qualify for one
     complete assessment.                                                                                                                   Bestmed is the
                                                                                                                                            only Scheme that
     Baby growth assessments: Each beneficiary ages 0 months to 35 months will qualify for three consultations
                                                                                                                                            covers midwife-
     at a Bestmed contracted pharmacy clinic per year. During these consultations the baby’s height and weight will
                                                                                                                                            assisted births
     be measured and captured in order to monitor the child’s health and development. This new offering will replace
                                                                                                                                            at 100% of
     the Infant Care programme.
                                                                                                                                            Scheme tariff, on
     Based on the results received from all the contracted providers doing the assessments, families will be able                           all options.
     to receive a detailed report indicating what their health status or health risks are and how they should go
     about in addressing these, should it be required.
     For more information regarding the Wellness programme, please send an email to
     wellness@bestmed.co.za or fax to 012 472 6787.

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Method of Scheme benefit payment
                                                                                     Beat1                                     Beat2                                       Beat3                                      Beat4

Beat
                                                                       •    In-hospital services are paid       •   In-hospital services are paid from      •   In-hospital services are paid from   •     In-hospital services are paid from
                                                                            from Scheme risk.                       Scheme risk.                                Scheme risk.                               Scheme risk.
                                                                       •    Some preventative care              •   Some preventative care services         •   Some day-to-day services are paid    •     Some out-of-hospital services are
                                                                            services are available from             are available from Scheme risk.             from Scheme risk and some from             paid from your medical savings

                                                                                                                                                                                                                                                     Beat
                                                                            Scheme risk.                                                                        your medical savings account.              account first, once depleted, from

                                                            Beat
                                                                                                                •   Out-of-hospital services are paid
                                                                       •    Out-of-hospital services are            from your medical savings account.      •   Some preventative care services            your day-to-day benefit.
                                                                            paid from your own pocket.                                                          are available from Scheme risk.      •     Some preventative care services
                                                                                                                                                                                                           are available from Scheme risk.

                                                                   Beat Network plan option
                                                                   •       Bestmed offers members a choice of network hospitals for in-hospital benefits.
                                                                   •       If a member voluntarily chooses not to make use of a hospital within the Beat network, a maximum co-payment of R10 000 will apply for the use of a non-
                                                                           designated service provider.
                                                                   •       The Family Practitioner (FP) consultation benefit is limited to Bestmed network providers.
                                                                   •       Specialist consultations are limited to Bestmed designated service providers.

                                                                                In-hospital benefits
                                                                   Note: Benefits mentioned below are subject to pre-authorisation and clinical protocols.

                                                                                                                            Beat1                           Beat2                           Beat3                           Beat4
                                                                       Accommodation (hospital stay)                                                 100% Scheme tariff.                                              100% Scheme tariff.
                                                                       and theatre fees                                  DSP specialist network applicable if the discounted Network option is chosen.
                                                                       Take-home medicine                                                                100% Scheme tariff. Medicine limited to 7 days.
                                                                       Treatment in mental health clinics                                          100% Scheme tariff. Limited to 21 days per beneficiary.
                                                                       Treatment of chemical and                                                                    100% Scheme tariff.
                                                                       substance abuse                                                   Limited to 21 days or R27 200 per beneficiary. Subject to network facilities.
                                                                       Consultations and procedures                                                  100% Scheme tariff.                                              100% Scheme tariff.
                                                                                                                         DSP specialist network applicable if the discounted Network option is chosen.
                                                                       Surgical procedures and anaesthetics                     100% Scheme tariff. Day clinics.                                     100% Scheme tariff.
                                                                       Organ transplants                                                                         100% Scheme tariff (only PMBs).
                                                                       Major medical maxillofacial surgery                No benefit. (PMBs only at DSP day hospitals).                100% Scheme tariff.            100% Scheme tariff.
                                                                       strictly related to certain conditions                                                                        Limited to R10 900 per           Limited to R11 100
                                                                                                                                                                                             family.                      per family.
                                                                       Dental and oral surgery                            No benefit. (PMBs only at DSP day hospitals).                 Limited to R6 800              Limited to R8 500
   The Beat range offers                                                                                                                                                                    per family.                    per family.

   flexible hospital benefits
   with limited savings on
   some options to pay for
   out-of-hospital expenses.
   This range is ideal for the                                                                The Non-Network option provides
                                                                                              you with access to any hospital of
   young, active and starting                                                                 your choice. This is the standard
   out.                          Beat1, 2 and 3 also                                          option.

                                 offer you the decision                                       The Network option provides you
                                 to lower your monthly                                        with a list of designated hospitals
                                                                                              for you to use and also saves on
                                 contribution in the form                                     your monthly contribution.
                                                                                                                                                                                                         Are you scheduled
                                 of a Network option.                                                                                                                                                    for a medical
                                                                                                                                                                                                         procedure in the
                                                                                                                                                                                                         near future? Be
                                                                                                                                                                                                         sure to obtain pre-
                                                                                                                                                                                                         authorisation before
                                                                                                                                                                                                         you go.

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Comparative guide 2018 - personally yours - Your Health and Actuarial ...
In-hospital benefits (continued)                                                                                                                                          Out-of-hospital benefits
                                                                                                                                                                                     Note: Benefits mentioned below are subject to Scheme tariff, and may also be subject to pre-authorisation and clinical protocols.
                                                             Beat1                              Beat2                             Beat3                           Beat4
             Prosthesis (Subject to preferred                100% Scheme tariff. Limited to R66 400                         100% Scheme tariff.           100% Scheme tariff.
             provider, otherwise limits and co-                          per family.                                      Limited to R67 100 per          Limited to R81 900
                                                                                                                                                                                                                                    Beat1                       Beat2                           Beat3                              Beat4
             payments apply)                                                                                                      family.                     per family.
                                                                                                                                                                                      Overall day-to-day limit                                                  Not applicable.                                        M = R10 800, M1+ = R21 600.
Beat

                                                                                                                                                                                                                                                                                                                                                                Beat
             Prosthesis – Internal                Sub-limits per beneficiary:                                         Sub-limits per beneficiary:     Sub-limits per beneficiary:
                                                                                                                                                                                      Family Practitioner (FP) and                 No benefit.            Savings first. FP and specialist consultations only at                 Savings first.
                                                  •    *Functional limited to R11 880.                                •   *Functional limited to      •   *Functional limited to
             Note: Sub-limit subject to                                                                                   R11 880.                        R14 300.                    specialist consultations                                                     Bestmed DSPs at network tariffs.                         Limited to M = R2 750,
                                                  •    Vascular R26 500.
             the above prosthesis limit.                                                                                                                                                                                                                                                                               M1+ = R4 900. (Subject to overall
                                                  •    Pacemaker (dual chamber) R36 200.                              •   Vascular R26 600.           •   Vascular R28 300.
                                                                                                                                                                                                                                                                                                                               day-to-day limit)
             *Functional: Items utilised          •    Endovascular and catheter-based procedures - no                •   Pacemaker (dual             •   Pacemaker (dual
                                                                                                                          chamber) R36 200.               chamber) R47 400.           Basic and specialised dentistry              No benefit.               Basic: Preventative benefit or savings account.                     Savings first.
             towards treating or supporting            benefit.
                                                                                                                      •   Endovascular and            •   Endovascular and                                                                                            Specialised: Savings account.                         Limited to M = R4 650,
             a bodily function                    •    Spinal R26 500.
                                                                                                                          catheter-based                  catheter-based                                                                                       Orthodontic: Subject to pre-authorisation.              M1+ = R9 340. (Subject to overall
                                                  •    Artificial disk - no benefit.                                      procedures - no benefit.        procedures - no benefit.                                                                                                                                      day-to-day limit). Orthodontics
                                                  •    Drug-eluting stents - no benefit.                              •   Spinal R26 600.             •   Spinal R28 300.                                                                                                                                              are subject to pre-authorisation.
                                                  •    Mesh R9 300.                                                   •   Artificial disk - no        •   Artificial disk -           Medical aids, apparatus and                  No benefit.                              Savings account.                              Savings first. 100% Scheme
                                                  •    Gynaecology/Urology R7 600.                                        benefit.                        no benefit.                 appliances including wheelchairs                                                                                                    tariff. Limited to R9 700 per
                                                  •    Lens implants R5 800 per lens.                                 •   Drug-eluting stents - no    •   Drug-eluting stents         and hearing aids                                                                                                                     family. (Subject to overall
                                                                                                                          benefit.                        R15 900.                                                                                                                                                                day-to-day limit)
                                                                                                                      •   Mesh R9 350.                •   Mesh R10 500.               Supplementary services                       No benefit.                              Savings account.                                     Savings first.
                                                                                                                      •   Gynaecology/Urology         •   Gynaecology/Urology                                                                                                                                               Limited to M = R4 200,
                                                                                                                          R7 720.                         R7 700.                                                                                                                                                      M1+ = R8 530. (Subject to overall
                                                                                                                      •   Lens implants R5 800        •   Lens implants R6 000                                                                                                                                                 day-to-day limit)
                                                                                                                          per lens.                       per lens.                   Wound care benefit (incl.                                              100% Scheme tariff.                                          Savings first. 100% Scheme
                                                                                                                                                                                      dressings, negative pressure                                      Limited to R 2 970 per family.                                    tariff. Limited to R4 200 per
             Prosthesis – External                                                             No benefit                                                  Limited to R19 700         wound therapy treatment and                                                                                                          family. (Subject to overall
                                                                                                                                                               per family.            related nursing services - out-of-                                                                                                          day-to-day limit)
             Exclusions (Prosthesis               Joint replacement surgery (except for PMBs).                        Joint replacement surgery       Joint replacement surgery       hospital)
             sub-limit subject to preferred       PMBs subject to prosthesis limits:                                  (except for PMBs).              (except for PMBs).              Optometry benefit                            No benefit.               Savings account.                                Consultation R365.
             provider, otherwise limits and                                                                           PMBs subject to prosthesis      PMBs subject to prosthesis      (PPN capitation provider)                                                                                               Frame R550 AND
                                                  •    Hip replacement and other major joints R27 900.
             co-payments apply)                                                                                       limits:                         limits:                                                                                                                                           Single-vision lenses R175 OR
                                                  •    Knee replacement R34 400.                                      • Hip replacement and           • Hip replacement and
                                                                                                                                                                                                                                                                                                           Bifocal lenses R380 OR
                                                  •    Minor joints R10 700.                                              other major joints              other major joints
                                                                                                                          R28 100.                        R29 100.                                                                                                                                         Multifocal lenses R695.
                                                                                                                      •   Knee replacement            •   Knee replacement                                                                                                                                  Contact lenses R1 420
                                                                                                                          R34 770.                        R38 660.                    Diagnostic imaging                           No benefit.                              Savings account.                                     Savings first.
                                                                                                                      •   Other minor joints          •   Other minor joints          and pathology                                                                                                                         Limited to M = R2 750,
                                                                                                                          R10 700.                        R11 880.                                                                                                                                                     M1+ = R5 600. (Subject to overall
             Orthopaedic and medical appliances                                                             100% Scheme tariff.                                                                                                                                                                                                day-to-day limit)

             Pathology                                                                                      100% Scheme tariff.                                                       Specialised diagnostic imaging                         100% Scheme tariff.                          100% Scheme tariff.                 100% Scheme tariff.
                                                                                                                                                                                                                                         Limited to R4 500 per family.                   Limited to R9 450 per           Limited to R14 300 per family.
             Diagnostic imaging                                                                             100% Scheme tariff.
                                                                                                                                                                                                                                                                                                family.
             Specialised diagnostic imaging               100% Scheme tariff. Subject to co-payments.                                       100% Scheme tariff.
                                                                                                                                                                                      Oncology                                             Oncology programme - make use of Independent Clinical Oncology Network (ICON) as the DSP.
             Confinements                                                                                   100% Scheme tariff.
                                                                                                                                                                                      Maternity benefits                           No benefit.               Savings account.                              100% Scheme tariff.
             Refractive surgery                                              No benefit.                                 100% Scheme tariff.             100% Scheme tariff.                                                                                                                   2 sonars and up to 12 antenatal consultations.
                                                                                                                            Subject to pre-           Subject to pre-authorisation
                                                                                                                                                                                      Rehabilitation services                      No benefit.                              Savings account.                                    Vested savings.
                                                                                                                      authorisation and protocols.     and protocols. Limited to
                                                                                                                                                                                      after trauma
                                                                                                                      Limited to R7 000 per eye.           R7 900 per eye.
                                                                                                                                                                                      Peritoneal dialysis and                                                  Subject to pre-authorisation. DSP network applicable.
             Midwife-assisted births                                                                        100% Scheme tariff.
                                                                                                                                                                                      haemodialysis
             Supplementary services                                                                         100% Scheme tariff.
             Alternatives to hospitalisation                                                                100% Scheme tariff.
             Emergency evacuation                                                      100% Scheme tariff. Pre-authorised and rendered by ER24.
             Co-payments                              Co-payment of R3 200 on all endoscopic investigations                   Co-payment of                  Not applicable.
                                                      and specialised diagnostic imaging if done in a private           R3 200 on all endoscopic
                                                            hospital. Any other facility, no co-payment.               investigations if done in a
                                                                                                                       private hospital. Any other
                                                                                                                         facility, no co-payment.

       12   Bestmed Comparative Guide 2018                                                                                                                                                                                                                                                                             Bestmed Comparative Guide 2018      13
Comparative guide 2018 - personally yours - Your Health and Actuarial ...
Medicine                                                                                                                                                                   Contributions
            Note: Benefits mentioned below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP).
                                                                                                                                                                                                                                                           Beat1                                Beat2                                 Beat3                       Beat4
            Approved CDL, PMB and non-CDL chronic medicine costs will be paid from the non-CDL chronic medicine limit first. Once the limit is depleted, CDL and PMB
            chronic medicine will be unlimited from Scheme risk.                                                                                                                                                  Non-Network (NN)/
                                                                                                                                                                                                                                                     NN                  N                 NN                 N                 NN                  N                NN
            Note: Refer to the Chronic Conditions List at the back of the Comparative Guide.                                                                                                                         Network (N)
                                                                                                                                                                                                                           Risk                    R1 363            R1 226             R1 398             R1 259            R2 123             R1 909             R3 334
                                                               Beat1                            Beat2                              Beat3                            Beat4
Beat

                                                                                                                                                                                                                                                                                                                                                                                      Beat
                                                                                                                                                                                           PRINCIPAL MEMBER              Savings                     R0                 R0               R287               R258               R435              R392               R588
             CDL & PMB chronic medicine                          100% Scheme tariff. Co-payment of 40% for non-formulary medicine.                             100% Scheme tariff.                                        Total                   R1 363             R1 226             R1 685            R1 517              R2 558            R2 301             R3 922
                                                                                                                                                             Co-payment of 30% for
                                                                                                                                                                                                                           Risk                    R1 058             R953              R1 087              R978              R1 508            R1 358             R2 753
                                                                                                                                                             non-formulary medicine.
                                                                                                                                                                                           ADULT DEPENDANT               Savings                     R0                 R0               R223               R200               R309              R278               R486
             Non-CDL chronic medicine                                           No benefit.                                       5 conditions.                    9 conditions.
                                                                                                                      75% Scheme tariff. Limited to     85% Scheme tariff. Limited to                                     Total                   R1 058              R953              R1 310            R1 178              R1 817            R1 636             R3 239
                                                                                                                       M = R2 900, M1+ = R5 900.        M = R6 370, M1+ = R12 740.                                         Risk                     R573              R516               R589               R530               R819              R738               R824
                                                                                                                          Co-payment of 40% for              Co-payment of 30% for
                                                                                                                                                                                           CHILD DEPENDANT               Savings                     R0                 R0               R121               R109               R168              R151               R146
                                                                                                                          non-formulary medicine.            non-formulary medicine.
                                                                                                                                                                                                                          Total                    R573               R516               R710               R639              R987               R889               R970
             Biologicals and other                                                                                 No benefit.
             high-cost medicine                                                                                                                                                                                 Maximum contribution                                                                          4
                                                                                                                                                                                                                 child dependants*
             Acute medicine                                    No benefit.                                     Savings account.                               Savings first. Limited to
                                                                                                                                                            M = R2 430, M1+ = R4 910.                           Recognition of a child                                                    Under 21, unless a registered student.
                                                                                                                                                                (Subject to overall                                 dependant
                                                                                                                                                                 day-to-day limit)

             Over-the-counter (OTC) medicine                   No benefit.                                     Savings account.                          *Member choice: 1. R550 OTC                            * You only pay for a maximum of four children. All other children join as beneficiaries of the Scheme free of charge.
             See benefit option rules                                                                                                                   limit OR 2. Access to full PMSA
                                                                                                                                                        for OTC purchases (after R550                         Abbreviations
                                                                                                                                                           limit) = self-payment gap                          CDL = Chronic Disease List; DBC = Documentation Based Care (back rehabilitation programme); DSP = Designated Service Provider;
                                                                                                                                                                  accumulation.                               FP = Family Practitioner or Doctor; Wellness Programme = Biometric Screenings; HIB = Haemophilus influenzae Type B vaccine; HPV =
                                                                                                                                                                                                              Human Papilloma Virus; M = Member; M1+ = Member and family; MRP = Mediscor Reference Price; PMB = Prescribed Minimum Benefit;
            *The default OTC choice is 1. R550 OTC limit. Members wishing to choose the other option are welcome to contact Bestmed.                                                                          PMSA = Personal Medical Savings Account; PPN = Preferred Provider Negotiator; PSA = Prostate Specific Antigen.

                                                                                                                                                                                                              For a more detailed overview of your benefit option and to receive a membership guide please contact service@bestmed.co.za

                                                                                                                                                                                                              Disclaimer: All the 2018 product information appearing in this brochure is provided without a representation or warranty whatsoever, whether expressed

                     Preventative care benefits                                                                                                                                                               or implied and no liability pertaining thereto will attach to Bestmed Medical Scheme. All information regarding the 2018 benefit options and accompanying
                                                                                                                                                                                                              services including information in respect of the terms and conditions or any other matters is subject to prior approval of the Council for Medical Schemes (CMS)
                                                                                                                                                                                                              and may change without notice having due regard to the CMS’s further advices. Bestmed accepts no liability whatsoever for any loss whether direct, indirect or
            Note: Benefits mentioned below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP).                                   consequential arising from information provided in this brochure or any actions and/or transactions resulting therefrom.

                                                                                                                                                                                                              Please visit www.bestmed.co.za for the complete liability and responsibility disclaimer for Bestmed Medical Scheme as well as our terms and conditions.
                                                        Beat1                                  Beat2                               Beat3                             Beat4
             Preventative care            •   Flu vaccines.                        •   Flu vaccines.                  •   Flu vaccines.                 •    Flu vaccines.
             benefits                     •   Pneumonia vaccines.                  •   Pneumonia vaccines.            •   Pneumonia vaccines.           •    Pneumonia vaccines.
                                          •   Female contraceptives -              •   Paediatric immunisations.      •   Paediatric immunisations.     •    Paediatric immunisations.
             Note: Refer to Scheme            R1 950 per family per year.          •   Female contraceptives -        •   Female contraceptives -       •    Female contraceptives -
             rules for funding
                                          •   DBC programme.                           R 1 950 per family per             R1 950 per family per year.        R1 950 per family per year.
             criteria applicable to
                                          •   Pap smear – ages 18 and                  year.                          •   DBC programme.                •    DBC programme.
             each preventative
                                              above, every 24 months.              •   DBC programme.                 •   Preventative dentistry.       •    Preventative dentistry.
             care benefit.
                                                                                   •   Preventative dentistry.            (incl. gloves and sterile          (incl. gloves and sterile
                                                                                       (incl. gloves and sterile          equipment)                         equipment).
                                                                                       equipment)                     •   Pap smear – ages 18 and       •    Haemophilus influenzae
                                                                                   •   Pap smear – ages 18 and            above, every 24 months.            Type B vaccine. (HIB).
                                                                                       above, every 24 months.                                          •    Mammogram.
                                                                                                                                                        •    HPV vaccinations.
                                                                                                                                                        •    PSA Screening - ages
                                                                                                                                                             50 years and above, every
                                                                                                                                                             24 months.
                                                                                                                                                        •    Pap smear – ages 18 and
                                                                                                                                                             above, every 24 months

             Wellness Programme                                  •   Health risk assessment (biometric screening) at contracted pharmacy or on-site at employer.
             Benefits                               •       Fitness assessment at a contracted BASA biokineticist - 1 per beneficiary per year (ages older than 13 years).
                                                                                           •   Nutritional assessment - 1 per family per year.
             Note: Biometric
             screening activates                                       •     Occupational therapy assessment - 1 per beneficiary per year (ages 3-12 years).
             the other assessment                       •    Baby growth assessment at a contracted pharmacy clinic - 3 per beneficiary per year (ages 0-35 months).
             benefits.

             Disclaimer on exclusions: General and option-specific exclusions apply. Please refer to www.bestmed.co.za for more details.

       14   Bestmed Comparative Guide 2018                                                                                                                                                                                                                                                                                             Bestmed Comparative Guide 2018            15
Comparative guide 2018 - personally yours - Your Health and Actuarial ...
Method of Scheme benefit payment
                                                   Pace1                                Pace2                                   Pace3                                             Pace4

Pace
                                       •   In-hospital services are paid from Scheme risk benefit. Some out-of-hospital services are paid from          •   In-hospital services, out-of-hospital services and
                                           the annual savings first and once depleted will be paid from the day-to-day benefit.                             preventative care services are paid from Scheme
                                       •   Once the day-to-day benefit is depleted, services can be paid from the available vested savings.                 risk benefit.
                                           Some preventative care services are available from Scheme risk benefit.                                      •   Once out-of-hospital risk benefits are depleted,
                                                                                                                                                            further claims will be paid from savings.

                                               In-hospital benefits
                                      Note: All benefits mentioned below are subject to pre-authorisation and clinical protocols.

                                                                                         Pace1                                Pace2                          Pace3                            Pace4
                                       Accommodation (hospital stay) and
                                                                                                                                      100% Scheme tariff.
                                       theatre fees
                                       Take-home medicine                                                               100% Scheme tariff. Medicine limited to 7 days.
                                       Treatment in mental health
                                                                                                                      100% Scheme tariff. Limited to 21 days per beneficiary.
                                       clinics
                                       Treatment of chemical and                                                                   100% Scheme tariff.
                                       substance abuse                                                  Limited to 21 days or R27 200 per beneficiary. Subject to network facilities.
                                       Consultations and procedures                                                                   100% Scheme tariff.
                                       Surgical procedures and
                                                                                                                                      100% Scheme tariff.
                                       anaesthetics
                                       Organ transplants                           100% Scheme tariff.                                                  100% Scheme tariff.
                                                                                      (Only PMBs)
                                       Major medical maxillofacial                 100% Scheme tariff.                                                  100% Scheme tariff.
                                       surgery strictly related to certain         Limited to R11 000
                                       conditions                                      per family.

                                                                                                                                                                                                                        Pace
                                       Dental and oral surgery                      Limited to R6 800                   Limited to R11 300              Limited to R14 200               Limited to R17 000
                                                                                        per family.                         per family.                     per family.                      per family.
                                       Prosthesis (Subject to preferred            100% Scheme tariff.                  100% Scheme tariff.             100% Scheme tariff.             100% Scheme tariff.
                                       provider, otherwise limits and              Limited to R76 000                   Limited to R97 600              Limited to R98 100              Limited to R113 200
                                       co-payments apply)                              per family.                          per family.                     per family.                      per family.
                                       Prosthesis – Internal                  Sub-limits per beneficiary:         Sub-limits per beneficiary:       Sub-limits per beneficiary:     Sub-limits per beneficiary:
                                                                              •   *Functional limited to          •    *Functional limited to       •   *Functional limited to      •   *Functional limited to
                                       Note: Sub-limit subject to                 R13 650.                             R14 850.                         R16 000.                        R16 600.
                                       the above prosthesis limit.            •   Vascular R27 700.               •    Vascular R36 600.            •   Vascular R36 700.           •   Vascular R42 000.
                                                                              •   Pacemaker (dual                 •    Pacemaker (dual              •   Pacemaker (dual             •   Pacemaker (dual
       The Pace range offers           *Functional: Items utilised
                                                                                  chamber) R47 300.                    chamber) R52 750.                chamber) R52 750.               chamber) R52 750.
                                       towards treating or supporting
       more comprehensive in-          a bodily function                      •   Endovascular and                •    Spinal R36 600.              •   Spinal R36 700.             •   Spinal R42 000.
                                                                                  catheter-based
       hospital and out-of-hospital                                               procedures - no benefit.
                                                                                                                  •    Artificial disk R16 000.     •   Artificial disk             •   Artificial disk R18 850.
                                                                                                                  •    Drug-eluting stents              R16 000.                    •   Drug-eluting stents
       benefits. These options                                                •   Spinal R27 700.                      R16 000.                     •   Drug-eluting stents             R18 850.
       all have additional savings                                            •   Artificial disk - no benefit.   •    Mesh R16 000.                    R16 000.                    •   Mesh R16 600.
       accounts to cover extensive                                            •   Drug-eluting stents -           •    Gynaecology/Urology          •   Mesh R16 000.               •   Gynaecology/Urology
                                                                                  no benefit.                          R11 950.                     •   Gynaecology/Urology             R13 700.
       out-of-hospital expenses.
                                                                              •   Mesh R10 400.                   •    Lens implants R10 260            R12 000.                    •   Lens implants R15 170
       This range is ideal for                                                •   Gynaecology/Urology                  per lens.                    •   Lens implants                   per lens.
       families and those seeking                                                 R7 500.                         •    Joint replacements:              R10 260 per lens.           •   Joint replacements:
                                                                              •   Lens implants R5 700                                              •   Joint replacements:
       comprehensive cover.                                                       per lens.
                                                                                                                       1. Hip replacement and                                           1. Hip replacement and
                                                                                                                          other major joints            1. Hip replacement                 other major joints
                                                                                                                          R43 950.                         and other major                 R50 650.
                                                                                                                       2. Knee replacement                 joints R44 000               2. Knee replacement
                                                                                                                          R51 000.                      2. Knee replacement                R58 650.
                                                                                                                       3. Minor joints R18 950.            R51 250.                     3. Minor joints R18 850.
                                                                                                                                                        3. Minor joints
                                                                                                                                                           R18 950.

                                                                                                                                                                                Bestmed Comparative Guide 2018     17
Comparative guide 2018 - personally yours - Your Health and Actuarial ...
Generic medicines
                                                                                                                                                                                 Out-of-hospital benefits
       are always available                                                                                                                                             Note: Benefits mentioned below are subject to Scheme tariff, and may also be subject to pre-authorisation and clinical protocols.
       at a lower cost than
       the original brand and
       are just as effective.                                                                                                                                                                                    Pace1                               Pace2                              Pace3                              Pace4
       Bestmed recommends                                                                                                                                                Overall day-to-day limit              M = R9 180,                        M = R12 960,                       M = R16 200,                        M = R30 200,
       using these generic                                                                                                                                                                                    M1+ = R18 360.                     M1+ = R25 920.                     M1+ = R33 480.                      M1+ = R48 700.
       alternatives to avoid
       incurring additional                                                                                                                                              FP and specialist                    Savings first.                      Savings first.                     Savings first.                Limited to M = R4 750,
       costs.                                                                                                                                                            consultations                   Limited to M = R1 890,              Limited to M = R3 700,               100% Scheme tariff.             M1+ = R7 700. (Subject to
                                                                                                                                                                                                        M1+ = R3 800. (Subject to           M1+ = R7 500. (Subject to         M = R3 700, M1+ = R7 500.            overall day-to-day limit)
                                                                                                                                                                                                         overall day-to-day limit)           overall day-to-day limit)         (Subject to overall day-to-
                                                                                                                                                                                                                                                                                       day limit)
                                                                                                                                                                         Basic and specialised                  Savings first.                     Savings first.                     Savings first.               Limited to M = R10 250,
                                                                                                                                                                         dentistry                     Basic: Preventative benefit or     Basic: Preventative benefit or     Basic: Preventative benefit or      M1+ = R17 300. (Subject to
                                                                                                                                                                                                              savings account.                   savings account.                   savings account.               overall day-to-day limit)
                                                                                                                                                                                                       Limit once savings exceeded.       Limit once savings exceeded.       Limit once savings exceeded.        Orthodontic: Subject to pre-
                                                                                                                                                                                                       Specialised: Savings account       Specialised: Savings account       Specialised: Savings account               authorisation.
                                                                                                                                                                                                                 then limit.                        then limit.                        then limit.
                                                                                                                                                                                                         Orthodontic: Subject to            Orthodontic: Subject to            Orthodontic: Subject to
                                                                                                                                                                                                             pre-authorisation.                 pre-authorisation.                 pre-authorisation.
                                                                                                                                                                                                          Limited to M = R3 400,             Limited to M = R5 700,           100% Scheme tariff. Limited
                                                                                                                                                                                                        M1+ = R6 900. (Subject to          M1+ = R11 400. (Subject to                to M = R6 150,
                                                                                                               Did you know                                                                               overall day-to-day limit)          overall day-to-day limit)        M1+ = R11 450. (Subject to
                                                                                                                                                                                                                                                                                overall day-to-day limit)
                                                                                                               that Bestmed’s
                                                                                                                                                                         Medical aids, apparatus       Savings first. 100% Scheme          Savings first. 100% Scheme         Savings first. 100% Scheme          100% Scheme tariff. Limited
                                                                                                               Pace option range                                         and appliances                tariff. Limited to R9 700 per       tariff. Limited to R8 800 per      tariff. Limited to R8 800 per      to R8 800 per family. (Subject
                                                                                                               does not have                                             including wheelchairs        family. (Subject to overall day-    family. (Subject to overall day-   family. (Subject to overall day-      to overall day-to-day limit).
                                                                                                                                                                         and hearing aids                        to-day limit)                       to-day limit).                     to-day limit).
                                                                                                               co-payment or
                                                                                                               automatic self-                                                                                                                Limit on wheelchairs of           Limit on wheelchairs of             Limit on wheelchairs of
                                                                                                                                                                                                                                              R11 900 per family per            R11 900 per family per              R11 900 per family per
                                                                                                               payment gaps?                                                                                                                        48 months.                        48 months.                          48 months.

                                                                                                                                                                                                                                             Limit on hearing aids of           Limit on hearing aids of           Limit on hearing aids of
                                                                                                                                                                                                                                           R24 250 per beneficiary per        R27 300 per beneficiary per        R30 400 per beneficiary per

                    In-hospital benefits (continued)
Pace

                                                                                                                                                                                                                                                                                                                                                        Pace
                                                                                                                                                                                                                                                   24 months.                         24 months.                         24 months.
                                                                                                                                                                         Supplementary services               Savings first.                      Savings first.                     Savings first.                Limited to M = R4 750,
                                                                                                                                                                                                         Limited to M = R3 700,              Limited to M = R4 650,             Limited to M = R2 260,            M1+ = R9 350. (Subject to
                                                          Pace1                           Pace2                           Pace3                        Pace4
                                                                                                                                                                                                        M1+ = R7 700. (Subject to           M1+ = R9 350. (Subject to          M1+ = R4 750. (Subject to           overall day-to-day limit)
             Prosthesis – External                   Limited to R19 300               Limited to R23 000           Limited to R23 100              Limited to R26 100                                    overall day-to-day limit)           overall day-to-day limit)          overall day-to-day limit)
                                                          per family.                     per family.                  per family.                      per family.
             Exclusions (Prosthesis            Joint replacement surgery                                                Not applicable.                                  Wound care benefit             Savings first. 100% Scheme         Savings first. 100% Scheme         Savings first. 100% Scheme            Limited to R11 600 per
             sub-limit subject to preferred    (except for PMBs). PMBs                                                                                                   (incl. dressings, negative     tariff. Limited to R3 050 per      tariff. Limited to R5 800 per      tariff. Limited to R9 000 per        family. (Subject to overall
             provider, otherwise limits and    subject to prosthesis limits:                                                                                             pressure wound therapy          family. (Subject to overall        family. (Subject to overall        family. (Subject to overall             day-to-day limit)
             co-payments apply)                •   Hip replacement and                                                                                                   treatment and related                  day-to-day limit)                  day-to-day limit)                  day-to-day limit)
                                                   other major joints                                                                                                    nursing services - out-of-
                                                   R28 200.                                                                                                              hospital)
                                               •   Knee replacement
                                                                                                                                                                         Optometry benefit                   Consultation R365                  Consultation R365                  Consultation R365                   Consultation R365
                                                   R37 500.
                                                                                                                                                                         (PPN capitation provider)           Frame R550 AND                     Frame R550 AND                     Frame R550 AND                      Frame R550 AND
                                               •   Minor joints R11 650.
                                                                                                                                                                                                       Single vision lenses R175 OR            Single vision lenses               Single vision lenses                Single vision lenses
             Orthopaedic and medical                                                              100% Scheme tariff.                                                                                     Bifocal lenses R380 OR                     R175 OR                            R175 OR                             R175 OR
             appliances                                                                                                                                                                                   Multifocal lenses R695             Bifocal lenses R380 OR             Bifocal lenses R380 OR              Bifocal lenses R380 OR
             Pathology                                                                            100% Scheme tariff.                                                                                     Contact lenses R1 420              Multifocal lenses R695             Multifocal lenses R695              Multifocal lenses R695
                                                                                                                                                                                                                                             Contact lenses R1 420              Contact lenses R1 420               Contact lenses R1 710
             Diagnostic imaging                                                                   100% Scheme tariff.
                                                                                                                                                                         Diagnostic imaging             Savings first. 100% Scheme          Savings first. 100% Scheme        Savings first. 100% Scheme         100% Scheme tariff. Limited
             Specialised diagnostic imaging                                                       100% Scheme tariff.                                                    and pathology                 tariff. Limited to M = R2 750,      tariff. Limited to M = R2 750,    tariff. Limited to M = R3 000,     to M = R4 750, M1+ = R9 350.
             Confinements                                                                         100% Scheme tariff.                                                                                    M1+ = R5 500. (Subject to           M1+ = R5 500. (Subject to         M1+ = R5 950. (Subject to          (Subject to overall day-to-
                                                                                                                                                                                                          overall day-to-day limit)           overall day-to-day limit)         overall day-to-day limit)                 day limit)
             Refractive surgery                100% Scheme tariff. Limited to        100% Scheme tariff.               100% Scheme tariff. Limited to R8 500 per eye.
                                                     R7 560 per eye.                  Limited to R7 900                                                                  Maternity benefits                                              100% Scheme tariff. 2 sonars and up to 12 antenatal consultations.
                                                                                           per eye.
                                                                                                                                                                         Specialised diagnostic             100% Scheme tariff.                                  MRI/CT scans: Maximum of 3 scans per beneficiary.
             Midwife-assisted births                                                              100% Scheme tariff.
                                                                                                                                                                         imaging                       Limited to R12 300 per family.                           PET scan: 1 scan per beneficiary. 100% Scheme tariff.
             Supplementary services                                                               100% Scheme tariff.
                                                                                                                                                                         Rehabilitation services              Vested savings.                                                     100% Scheme tariff.
             Alternatives to hospitalisation                                                      100% Scheme tariff.                                                    after trauma
             Emergency evacuation                                               100% Scheme tariff. Pre-authorised and rendered by ER24.                                 Oncology                                        Oncology programme - make use of Independent Clinical Oncology Network (ICON) as the DSP.
             Co-payments                                                                             Not applicable.
                                                                                                                                                                         Peritoneal dialysis and                                               Subject to pre-authorisation. DSP network applicable.
                                                                                                                                                                         haemodialysis

       18   Bestmed Comparative Guide 2018                                                                                                                                                                                                                                                                    Bestmed Comparative Guide 2018       19
Medicine                                                                                                                                                                                Contributions
            Note: Benefits mentioned below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP).
            Approved CDL, PMB and non-CDL chronic medicine costs will pay from the non-CDL chronic medicine limit first. Once the limit is depleted, CDL and PMB chronic
                                                                                                                                                                                                                                                                  Pace1                        Pace2                            Pace3                              Pace4
            medicine will be unlimited from Scheme risk.                                                                                                                                                                              Risk                         R2 650                       R3 976                           R4 565                             R6 410
            Note: Refer to the Chronic Conditions List at the back of the Comparative Guide.
                                                                                                                                                                                                        PRINCIPAL MEMBER            Savings                         R662                         R701                             R805                               R198
                                                                                                                                                                                                                                      Total                        R3 312                       R4 677                          R5 370                              R6 608
                                                                   Pace1                                Pace2                                           Pace3                     Pace4
                                                                                                                                                                                                                                      Risk                         R1 860                       R3 898                           R3 674                             R6 410
            CDL & PMB chronic                     100% Scheme tariff.                            100% Scheme tariff.                         100% Scheme tariff.             100% Scheme tariff.
            medicine                            Co-payment of 35% for                          Co-payment of 30% for                       Co-payment of 25% for           Co-payment of 20% for        ADULT DEPENDANT             Savings                         R465                         R688                             R648                               R198
                                                non-formulary medicine.                        non-formulary medicine.                     non-formulary medicine.         non-formulary medicine.                                    Total                        R2 325                       R4 586                          R4 322                              R6 608
            Non-CDL chronic                           7 conditions.                                 18 conditions.                              19 conditions.                  26 conditions.                                        Risk                          R669                         R876                             R784                              R1 502
            medicine                               85% Scheme tariff.                             85% Scheme tariff.                         85% Scheme tariff.              85% Scheme tariff.
                                                                                                                                                                                                        CHILD DEPENDANT             Savings                         R167                         R155                             R139                                R46
                                                 Limited to M = R5 600,                         Limited to M = R7 700,                     Limited to M = R12 420,         Limited to M = R16 750,
                                                    M1+ = R11 200.                                 M1+ = R15 400.                              M1+ = R24 840.                  M1+ = R33 650.                                         Total                         R836                        R1 031                            R923                              R1 548
                                                Co-payment of 35% for                          Co-payment of 30% for                       Co-payment of 25% for           Co-payment of 20% for
                                                                                                                                                                                                                           Maximum contribution
                                                non-formulary medicine.                        non-formulary medicine.                     non-formulary medicine.         non-formulary medicine.                                                                                                                       4
                                                                                                                                                                                                                             child dependant*
            Biologicals and other                              No benefit.                       Limited to R140 000                           Limited to R280 000           Limited to R414 400
                                                                                                                                                                                                                            Recognition of a child                                                   Under 21, unless a registered student.
            high-cost medicine                                                                      per beneficiary.                              per beneficiary.              per beneficiary.
                                                                                                                                                                                                                                dependant
            Acute medicine                        Savings first.                                    Savings first.                              Savings first.              Limited to M = R7 500,
                                             Limited to M = R1 980,                            Limited to M = R4 100,                      Limited to M = R1 300,              M1+ = R11 650.
                                            M1+ = R4 100. (Subject to                         M1+ = R8 200. (Subject to                   M1+ = R3 200. (Subject to      (10% co-payment) (Subject to
                                             overall day-to-day limit).                        overall day-to-day limit).                  overall day-to-day limit).      overall day-to-day limit).                      *You only pay for a maximum of four children. All other children join as beneficiaries of the Scheme free of charge.
            Over-the-counter                   *Member choice: 1. R550 OTC limit OR 2. Access to full PMSA for OTC purchases (after R550                                       Savings account.
            (OTC) medicine                                             limit) = self-payment gap accumulation.                                                                                                             Abbreviations
            See benefit option rules                                                                                                                                                                                       DBC = Documentation Based Care (Back Rehabilitation Programme); DSP = Designated Service Provider; FP = Family Practitioner or
                                                                                                                                                                                                                           Doctor; Wellness Programme = Biometric Screenings; HIB = Haemophilus influenzae Type B vaccine; HPV = Human Papilloma Virus; M
                                                                                                                                                                                                                           = Member; M1+ = Member and family; MRI/CT scans = Magnetic Resonance Imaging/Computed Tomography scans; MRP = Mediscor
            *The default OTC choice is 1. R550 OTC limit. Members wishing to choose the other option are welcome to contact Bestmed.
                                                                                                                                                                                                                           Reference Price; NP = Network Provider; PET scan = Positron Emission Tomography scan; PMB = Prescribed Minimum Benefits; PMSA =
                                                                                                                                                                                                                           Personal Medical Savings Account; PPN = Preferred Provider Negotiators; PSA = Prostate Specific Antigen.

                                                                                                                                                                                                                           For a more detailed overview of your benefit option and to receive a membership guide please contact service@bestmed.co.za

                     Preventative care benefits                                                                                                                                                                            Disclaimer: All the 2018 product information appearing in this brochure is provided without a representation or warranty whatsoever, whether expressed
                                                                                                                                                                                                                           or implied and no liability pertaining thereto will attach to Bestmed Medical Scheme. All information regarding the 2018 benefit options and accompanying
Pace

                                                                                                                                                                                                                                                                                                                                                                                                   Pace
                                                                                                                                                                                                                           services including information in respect of the terms and conditions or any other matters is subject to prior approval of the Council for Medical Schemes (CMS)
            Note: Benefits mentioned below may be subject to pre-authorisation, clinical protocols, formularies, funding guidelines and the Mediscor Reference Price (MRP).
                                                                                                                                                                                                                           and may change without notice having due regard to the CMS’s further advices. Bestmed accepts no liability whatsoever for any loss whether direct, indirect or
                                                                                                                                                                                                                           consequential arising from information provided in this brochure or any actions and/or transactions resulting therefrom.

                                                                   Pace1                                Pace2                                           Pace3                     Pace4                                    Please visit www.bestmed.co.za for the complete liability and responsibility disclaimer for Bestmed Medical Scheme as well as our terms and conditions.
            Preventative care                              •       Flu vaccines.                                                                   •    Flu vaccines.
                                                   •       Pneumonia vaccines.                                                             •       Pneumonia vaccines.
            Note: Refer to Scheme
                                           •       Paediatric immunisations.                                                          •     Paediatric immunisations.
            rules for funding
                                            •       Female contraceptives –                                           •   Female contraceptives – R1 950 per family per year.
            criteria applicable to each
                                                   R1 950 per family per year.
            preventative
                                                       •       DBC programme.
                                                                                                                                               •       DBC programme.
                                                                                                                                                                                                                  Chat to us directly
            care benefit.                                                                                     •   Preventative dentistry. (incl. gloves and sterile equipment).
                                               •       Preventative dentistry.                                            •    Haemophilus influenzae Type B vaccine. (HIB).                                      using our Chat
                                                       (incl. gloves and sterile
                                                              equipment).                                                                          •    Mammogram.
                                                                                                                                                                                                                  Now service on the
                                            •          Haemophilus influenzae                                     •       PSA screening - ages 50 and above, every 24 months.
                                                        Type B vaccine. (HIB).                                                                     •    HPV vaccines.                                             Bestmed website.
                                                           •       Mammogram.                                                              •       Bone densitometry.
                                                           •    HPV vaccines.                                         •       Pap smear – ages 18 and above, every 24 months.
                                               •       Pap smear – age 18 and
                                                       above, every 24 months.

             Wellness Programme                                             •   Health risk assessment (biometric screening) at contracted pharmacy or on-site at employer.
             Benefits                                          •       Fitness assessment at a contracted BASA biokineticist - 1 per beneficiary per year (ages older than 13 years)
                                                                                                    •   Nutritional assessment - 1 per family per year                                                                                                                                                                              Medicine formulary – This is a
             Note: Biometric
                                                                                   •   Occupational therapy assessment - 1 per beneficiary per year (ages 3-12 years)                                                                                                                                                               list of prescription medicines
             screening activates
                                                                                                                                                                                                                                                                                                                                    (both generic and brand name)
             the other assessment                                  •     Baby growth assessment at a contracted pharmacy clinic - 3 per beneficiary per year (ages 0-35 months)
                                                                                                                                                                                                                                                                                                                                    for which the Scheme will
             benefits.
                                                                                                                                                                                                                                                                                                                                    pay. Make sure you familiarise
                                                                                                                                                                                                                                                                                                                                    yourself with this list when
             Disclaimer on exclusions: General and option specific exclusions apply. Please refer to www.bestmed.co.za for more details.                                                                                                                                                                                            doctors prescribe medicine to
                                                                                                                                                                                                                                                                                                                                    you.

       20   Bestmed Comparative Guide 2018                                                                                                                                                                                                                                                                                                       Bestmed Comparative Guide 2018               21
Method of Scheme benefit payment
                                                                             Pulse1                                                                                    Pulse2

Pulse
                                          •   In-hospital services are paid from Scheme risk.                                      •   In-hospital services are paid from Scheme risk.
                                          •   Some preventative care services are available from Scheme risk.                      •   Some day-to-day services and preventative care services are available
                                          •   Some out-of-hospital services are paid from Scheme risk.                                 from Scheme risk.

                                          •   Only Pulse specialist DSP network.                                                   •   Some out-of-hospital services are paid from Scheme risk.
                                                                                                                                   •   Only Pulse specialist DSP network.

                                                  In-hospital benefits
                                          All benefits below are subject to pre-authorisations and clinical protocols and designated hospital networks.

                                                                                                                       Pulse1                                                      Pulse2
                                          Accommodation (hospital stay) and theatre fees                                           100% Scheme tariff at a Netcare DSP hospital.
                                          Take-home medicine                                         100% Scheme tariff. Medicine limited to 3 days.             100% Scheme tariff. Medicine limited to 7 days.
                                          Treatment in mental health clinics                                                   100% Scheme tariff. Limited to 21 days per beneficiary.
                                          Treatment of chemical and substance abuse                         100% Scheme tariff (only PMBs).                                   100% Scheme tariff.
                                                                                                           Limited to 21 days per beneficiary.                   Limited to 21 days or R27 200 per beneficiary.
                                                                                                              Subject to network facilities.                              Subject to network facilities.
                                          Consultations and procedures                                                                           100% Scheme tariff.
                                          Surgical procedures and anaesthetics                                    100% Scheme tariff.                                         100% Scheme tariff.
                                                                                                    Excluded from benefits: functional nasal surgery,
                                                                                                      surgery for medical conditions e.g. Epilepsy,
                                                                                                       Parkinson’s disease and procedures where
                                                                                                                  stimulators are used.
                                          Organ transplants                                                                               100% Scheme tariff (only PMBs).
                                          Major medical maxillo-facial surgery strictly                                No benefit.                                            100% Scheme tariff.
                                          related to certain conditions
                                          Dental and oral surgery                                                      No benefit.                                            100% Scheme tariff.
                                          Prosthesis (Subject to preferred provider,                              100% Scheme tariff.                                         100% Scheme tariff.
                                          otherwise limits and co-payments apply)                            Limited to R44 700 per family.                              Limited to R89 500 per family.
                                          Prosthesis – Internal                                 Sub-limits per beneficiary:                                  Sub-limits per beneficiary:
                                                                                                •    *Functional R9 500.                                     •   *Functional R14 850.
                                          Note: Sub-limit subject to the                        •    Vascular R22 150.                                       •   Vascular R34 600.
                                          above prosthesis limit                                •    Pacemaker (dual chamber) R36 200.                       •   Pacemaker (dual chamber) R46 900.
                                                                                                •    Endovascular and catheter-based procedures -            •   Spinal R34 600.
                                          *Functional: Items utilised                                no benefit.                                             •   Artificial disk R15 200.
                                          towards treating or supporting                        •    Spinal R22 150.                                         •   Drug-eluting stents R15 200.
                                          a bodily function                                     •    Artificial disk - no benefit.
        The Pulse range is ideally                                                                                                                           •   Mesh R15 200.
                                                                                                •    Drug-eluting stents - no benefit.                       •   Gynaecology/Urology R11 300.
        suitable for you if:		                                                                  •    Mesh R8 100.                                            •   Lens implants R9 700 per lens.
        • You are seeking a plan option                                                         •    Gynaecology/Urology R6 690.                             •   Joint replacements:
         that is based on your income.                                                          •    Lens implants R4 650 per lens.                               1. Hip replacement and other major joints
                                                                                                                                                                     R41 400.
        • You are comfortable with                                                                                                                                2. Knee replacement R48 350.
         making use of designated                                                                                                                                 3. Minor joints R18 000.

         service providers (DSPs) 		      Prosthesis – External                                                        No benefit.                                       Limited to R21 600 per family.

         within our network.		            Exclusions (Prosthesis sub-limit subject to           Joint replacement surgery (except for PMBs).                                     Not applicable.
                                          preferred provider, otherwise limits and              PMBs subject to prosthesis limits:
        • You are looking for unlimited
                                          co-payments apply)                                    • Hip replacement and other major joints R22 700.
         comprehensive cover for                                                                •    Knee replacement R28 700.
         hospitalisation and the added                                                          •    Minor joints R10 750.
         benefit of preventative care.    Orthopaedic and medical appliances                        100% Scheme tariff. Limited to R5 500 per family.                         100% Scheme tariff.
                                          Pathology                                                                                              100% Scheme tariff.

                                                                                                                                                                                                                        Pulse
                                          Diagnostic imaging                                                                                     100% Scheme tariff.
                                          Specialised diagnostic imaging                                                                         100% Scheme tariff.
                                          Confinements                                                                                           100% Scheme tariff.
                                          Refractive surgery                                                           No benefit.                               100% Scheme tariff. Limited to R7 950 per eye.
                                          Midwife-assisted births                                                                                100% Scheme tariff.
                                          Supplementary services                                                                                 100% Scheme tariff.
                                          Alternatives to hospitalisation                                                                        100% Scheme tariff.
                                          Emergency evacuation                                                                100% Scheme tariff. Pre-authorised and rendered by ER24.

                                                                                                                                                                                 Bestmed Comparative Guide 2018    23
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