CONNECTED INDONESIA More Digital, More Advanced
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CLEAN
MINISTRY OF COMMUNICATIONS AND INFORMATICS CLEAR
OF THE REPUBLIC OF INDONESIA ADVANCED
CONNECTED
INDONESIA
More Digital, More Advanced
Annual Report
2020
Kesehatan Pulih Ekonomi Bangkit
“
CONNECTED INDONESIA:
MORE DIGITAL,
MORE ADVANCED
I
ndonesia’s Ministry of Communications and
Informatics has been developing concrete ICT
infrastructure, both in the ground and the space
segments. The provision of ICT infrastructure is an
effort to improve Indonesia’s territorial integrity, where
ICT infrastructure becomes the community’s primary
need. We live in an era where ICT is no longer deemed
luxurious or a privilege. On a macro level, we are
pleased to say that to strengthen digital connectivity,
the Ministry of Communications and Informatics will
accelerate the development of ICT infrastructure at least
ten years faster than the initial plan, which was originally
(going to be started/targeted to be achieved) in 2032.
Johnny G. Plate
Minister of Communications and Informatics of the Republic of Indonesia
2 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of Indonesia
PREFACE T
he high rate of population growth This pandemic has also affected Today, the Ministry of
in Indonesia and the COVID-19 various plans and programs in Communications and Informatics’
pandemic have pushed the Indonesia’s other ministries/Institutions. metamorphosis has led us to focus
Ministry of Communications and It has forced the implementation of on the telecommunications and digital
Informatics (MCI) and all elements budget reallocations and refocusing sectors, both of which have become
of the nation to adapt and move policy. This policy allowed MCI to basic infrastructure. Repositioning was
forward in response to the COVID-19 prioritize health service facilities and also carried out on public communication,
pandemic. The pandemic which digital transformation programs and with the role of orchestration and setting
emphasized the community’s need for management. the agenda being its main focus.
technology has motivated MCI to play To ensure the effectiveness and Together, let us look into the future
an active role in improving the National security of digital space infrastructure with determination and enthusiasm,
Telecommunication Connectivity through in Indonesia, it is necessary to create while setting a new vision for the Digital
digital infrastructure development a more productive digital ecosystem Indonesia, Indonesia towards a Digital
throughout Indonesia. This is the reason through the issuance of several Nation. Together, we optimistically
why the Annual Report of the Ministry of regulations and the implementation and welcome the emerging Indonesia’s
Communications and Informatics of 2020 acceleration of digital transformation telecommunications sector, with which
carried the theme: to increase the internet link ratio in we race into becoming a bright and
Indonesia. promising digital nation.
To ensure the effectiveness and
security of digital space infrastructure
in Indonesia, it is necessary to create
“CONNECTED INDONESIA: a more productive digital ecosystem
MORE DIGITAL, through the issuance of several
MORE ADVANCED” regulations and the implementation and
acceleration of digital transformation
to increase the internet link ratio in
Indonesia. Johnny G. Plate
Minister of Communications and Informatics of
the Republic of Indonesia
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 3
LIST OF CONTENTS PREFACE ........................................................................................................................................................... 3
LIST OF CONTENTS ....................................................................................................................................... 4
LIST OF FIGURES, CHARTS AND TABLES ............................................................................................. 6
MINISTRY’S OFFICIALS ................................................................................................................................ 7
HIGHLIGHTS OF 2020
A. MCI’s Momentum in 2020 .......................................................................................... 12
B. Accolades in 2020 ....................................................................................................... 15
CHAPTER I TOWARD INDONESIA’S DIGITAL TRANSFORMATION
A. Promoting Indonesia’s Digital Connectivity
1. Internet Connectivity to Serve the Country ........................................... 19
2. Turn Digital TV On! Broadcasting Digitalization .................................... 24
3. Usher in 5G ................................................................................................ 25
4. Toward Indonesia Single Data ................................................................. 27
B. Productive Digital Space
1. Preparing Digital Talent ............................................................................. 29
2. Secure and Convenient Digital Space ................................................... 36
3. Protect Digital Identity, Bill on Personal Data Protection (PDP ......... 39
C. Effective Public Communications
1. PAcceleration of Government Priority Program Information
Dissemination ............................................................................................. 41
2. Government’s Information Delivery to the Frontier,
Outermost, and Least Developed Regions ........................................... 42
D. MCI’s Strategic Roles in COVID-19 Handling
and National Economic Recovery
1. Presenting Digital Platform of COVID-19 Handling .............................. 44
ANNUAL REPORT OF 2. Provision of Internet Access at the Frontlines ....................................... 45
THE MINISTRY OF 3. Active Contribution of Public Communications In COVID-19
COMMUNICATIONS Handling and National Economic Recovery .......................................... 46
AND INFORMATICS
OF 2020
LIST OF CONTENTS
CHAPTER II MCI’s BLUE FINANCIAL REPORT
A. Budget Realization for the Ministry of Communications
and Informatics 2020 .................................................................................................. 48
B. Non-Tax State Revenue (PNBP) Realization for Sector of
Ministry of Communications and Informatics 2020 ............................................... 49
CHAPTER III STRATEGIC PLANS FOR ACCELERATION OF
DIGITAL TRANSFORMATION IN INDONESIA 2020
A. Acceleration of National Digitalization
1. More Connected to Serve ......................................................................... 52
2. Turn Digital On: Digital Television (DTV) ................................................ 54
3. Towards 5G ................................................................................................. 55
4. Realizing One Data Indonesia ................................................................. 58
5. Personal Data Protection (PDP) Bill ....................................................... 59
B. Preparing Digital Talents
1. 2021 Digital Talent Scholarship (DTS) ................................................... 61
2. Digital Literacy Swift Movement .............................................................. 63
C. Strategic Steps to Manage the COVID-19 Pandemic
1. One Data Information System (SISD) of COVID-19 Vaccination ...... 67
2. Increasing Community Participation in Managing COVID-19 and
National Economic Recovery ................................................................... 69
ANNUAL REPORT OF
THE MINISTRY OF
COMMUNICATIONS
AND INFORMATICS
OF 2020
LIST OF FIGURES LIST OF CHARTS
Figure 1.1 BAKTI’s BTS Maintenance (1) .............................................................................. 18 Chart 1.1 BTS Deployment Map as of December 2020 ....................................................... 21
Figure 1.2 BAKTI’s BTS Maintenance (2) .............................................................................. 19 Chart 1.2 Internet Access Distribution in Public Facilities as of December 2020 ................. 22
Figure 1.3 Siberkreasi GLND 2020......................................................................................... 30 Chart 1.3 Direction of 5G Development in Indonesia ........................................................... 25
Figure 1.4 DTS intensive training activity 2020 (1) ................................................................. 31 Chart 1.4 5G Spectrum Demand (2014—2024) ................................................................... 25
Figure 1.5 DTS intensive training activity 2020 (2) ................................................................. 32 Chart 1.5 New Frequency Band Candidates for 5G ............................................................. 26
Figure 1.6 Minister of Communications and Informatics carries out Virtual 2020 Chart 1.6 National Data Center Benefits .............................................................................. 27
Ramadan Silaturahmi (communal bonds .............................................................. 40 Chart 1.7 MCI’s Training to Prepare Digital Talent ............................................................... 29
Figure 1.7 Webinar on Vaccine: Tak Kenal Maka Tak Kebal (Be Informed, Be Immune) - Chart 1.8 DTS program Academies ..................................................................................... 32
Public Information Officers Dissemination Forum ................................................ 41 Chart 1.9 Ministry of Communications and Informatics’ timeline in encouraging
Figure 1.8 PeduliLindungi Application .................................................................................... 44 digital start-ups to scale up .................................................................................. 35
Figure 1.9 Provision of Internet Access by the Ministry of Communications Chart 1.10 Flow of Illegal Content Access Termination through AIS Engine ......................... 36
and Informatics at the Regional Technical Implementation Chart 1.11 Statistics of Illegal Internet Content Handling on Websites ................................. 37
Unit (UPTD) of Rakumpit Health Center ............................................................... 45 Chart 1.12 Statistics of Illegal Internet Content Handling on Social Media ........................... 37
Figure 2.1 Work Meeting of Ministry of Communications and Informatics Chart 1.13 Summary of Handling of Hoaxes on COVID-19 and its Vaccines in 2020 .......... 38
with Commission I of DPR RI ............................................................................... 47 Chart 2.1 Budget Realization of Ministry of Communications and Informatics 2020 ......... 48
Figure 3.1 Minister of Communication and Informatics at a Press Conference for Chart 2.2 Expenditure Budget Allocation of Ministry of Communications and
COVID-19 Vaccine Arrival ..................................................................................... 51 Informatics 2020 ................................................................................................. 48
Figure 3.2 BTS BAKTI ............................................................................................................ 55 Chart 2.3 Non-Tax State Revenue (PNBP) Realization for Sector of Ministry of
Figure 3.3 Minister of Communications and Informatics at the Press Conference “Issues Communications and Informatics 2020............................................................... 49
of Communications and Informatics Sector in the Job Creation Law Draft Bill Chart 3.1 Five Steps to Accelerate Digital Transformation ................................................. 50
or Omnibus Law” .................................................................................................. 56 Chart 3.2 BTS and Internet Access Development Data 2020............................................. 52
Figure 3.4 Minister of MCI Reviewing Location for Data Center Construction in Cikarang ... 58 Chart 3.3 SATRIA Timeline Project 2020-2023 ................................................................... 53
Figure 3.5 Data Center Construction Site in Cikarang .......................................................... 58 Chart 3.4 Coverage of SATRIA-1 Satellite in Public Facilities ............................................ 53
Figure 3.6 Intensive Training Activity in Digital Talent Scholarship (DTS) 2020 (3) .............. 60 Chart 3.5 5G Roadmap ....................................................................................................... 57
Figure 3.7 Intensive Training Activity in Digital Talent Scholarship (DTS) 2020 (4) .............. 61 Chart 3.6 Timeline of PDP Bill Year 2020-2021 .................................................................. 59
Figure 3.8 Intensive Training Activity in Digital Talent Scholarship (DTS) 2020 (5) .............. 62 Chart 3.7 Four Pillars of Information and Communications Technology Literacy ............... 63
Figure 3.9 MCI Minister Opens Grand Launching of 4 Pillars of Digital Literacy Chart 3.8 The COVID-19 Vaccination SISD System and the Ministry of Communication
Curriculum & Modules ........................................................................................ 64 and Informatics Roles.......................................................................................... 67
Chart 3.9 Improvisation of SISD Registration for COVID-19 Vaccination ........................... 68
Chart 3.10 Plan for Dissemination of Important Information Related to KPCPEN in 2021 ... 69
LIST OF TABLES
Table 1.1 Analog Switch-Off (ASO) Benefits ....................................................................... 24
Table 1.2 Frequency Addition and Refarming Policies ........................................................ 26
Table 1.3 2020 DTS Training Methods and Total Number of Participants ........................... 31
Table 1.4 Total number of access terminations to illegal contents in 2020 .......................... 36
Table 1.5 Ministry of Communications and Informatics’ Digital Platforms for the
Acceleration of COVID-19 Pandemic Handling.................................................... 44
6 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of Indonesia
MINISTRY’S OFFICIALS
INDONESIA INDONESIA INDONESIA INDONESIA
TERKONEKSI TERKONEKSI TERKONEKSI TERKONEKSI
Semakin Digital, Semakin Maju Semakin Digital, Semakin Maju Semakin Digital, Semakin Maju Semakin Digital, Semakin Maju
PROACTIVE,
CLEAN AND
PROBLEM SOLVING, LET’S GET
ACCOUNTABLE
CONNECTED CONFIDENTIALITY, READY FOR 5G!
BUREAUCRACY
INDONESIA: MORE OBJECTIVE
DIGITAL, MORE (POSITIVE)
ADVANCED
Johnny
Johnny Gerard
G. PlatePlate Mira Tayyiba Doddy Setiadi Ismail
INDONESIA INDONESIA INDONESIA INDONESIA
TERKONEKSI TERKONEKSI TERKONEKSI TERKONEKSI
Semakin Digital, Semakin Maju Semakin Digital, Semakin Maju Semakin Digital, Semakin Maju Semakin Digital, Semakin Maju
PRODUCTIVE
DIGITAL
ECOSYSTEM DEVELOPING INTERNET FOR
LET’S DIGITAL TALENT ALL FELLOW
MIGRATE COUNTRYMAN
TO
DIGITAL TV
Semuel Abrijani Pangerapan Ahmad M. Ramli Hary Budianto Anang Latif
Mute Start Video Security Participants Chat Share Screen Record Reactions END
MINISTER OF COMMUNICATIONS AND INFORMATICS PROFILE
Johnny G. Plate
Minister of Communications and Informatics of the Republic of Indonesia
J
ohnny G Plate currently Previously, Johnny G Plate, who
serves as the Minister obtained his bachelor’s degree from
of Communications and Atma Jaya Catholic University, started
Informatics of the Republic of his business in the early 1980s.
Indonesia. On 23 October 2019, He, together with his colleagues,
he was inaugurated as Minister of developed his aviation transportation
Communications and Informatics business. He took part as a
as a part of President Joko Commissioner at AirAsia.
Widodo’s Advanced Indonesia Before being appointed
Cabinet. as Minister of Communications
and Informatics in the Advanced
Indonesia Cabinet, he was trusted
as a member of the Indonesia’s
House of Representatives who sat on
Commission XI from 2014 to 2019.
8 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaECHELON 1 OFFICIALS
Mira Tayyiba, S.T., MSEE. Doddy Setiadi, Dr. Ir. Ismail, M.T. Prof. Dr. Ahmad M. Ramli,
Secretary General and Acting Director General of Ak., MM., CA., CPA., QIA Director General of Resources SH, MH, FCBARB
Public Information and Communications (IKP) Inspector General Management and Equipment of Posts Director General of Posts and
and Informatics (SDPPI) Informatics Operations (PPI)
Semuel Abrijani Pangerapan, B.Sc Dr. Hary Budiarto M.Kom Ir. Anang Latif, ST. M.Sc.
Director General of Informatics Applications Head of Research and Human Resources President Director of the
(Aptika) Development Agency on Communications Telecommunication and Information
and Informatics (BLSDM) Accessibility Agency (BAKTI)
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 9MINISTER OF COMMUNICATIONS AND INFORMATICS
SENIOR ADVISORS AND SPECIAL STAFFS TO THE
Prof. Dr. Drs. Henri Subiakto, SH. MA Prof. Dr. Widodo Muktiyo
Senior Advisor to the Minister of Communications Senior Advisor to the Minister of Communications and
and Informatics on Legal Affairs Informatics on Communications and Mass Media
Zulfan Lindan J. H. Philip M. Gobang Dedy Permadi, S. IP., M.A., PH.D. Dra. Rosarita Niken Widiastuti, M.Si
Special Staff to the Minister Special Staff to the Minister Special Staff to the Minister on Digital Special Staff to the Minister on Public
Policy and Human Resources Information and Communications and
Inter-institutional Relations
10 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaHIGHLIGHTS
OF 2020
A MCI’s
Momentum
B Accolades
in 2020 in 2020A
MCI’S
MOMENTUM
IN 2020
JANUARY FEBRUARY MARCH APRIL
MCI built telecommunications Minister of Communications MCI provided online programs MCI launched the
infrastructure in five priority and Informatics explained of Digital Talent Scholarships, PeduliLindungi application
tourist destinations to the projections of Siberkreasi Digital Literacy, to track the spread of the
improve the quality of Indonesia’s digital economy and Digital Technopreneurs COVID-19 virus.
tourism in Indonesia. in Washington D.C., USA to empower and educate
people during #DiRumahAja
Minister of Communications The Ministry of Industry, (#StayingAtHome) campaign
and Informatics, Johnny Ministry of Trade, Ministry amid the COVID-19 pandemic.
G Plate, submitted the of Finance, Ministry of
Personal Data Protection Communications and Minister of Communications and
(PDP) Bill to President Informatics, and all cellular Informatics issued a decision
Joko Widodo to ensure the operators were committed to related to COVID-19 tracing and
security of personal data preventing the circulation of tracking as stated in the Decree
ownership. illegal telecommunications of the Minister of Communications
equipment that is and Informatics Number 159 of
detrimental to the public, 2020 on COVID-19 Handling
industry, operators, and the through Supports of Postal and
state through IMEI control. Informatics Sector.
12 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaMCI’S MOMENTUM
IN THE MIDST OF PANCEMIC
MAY JUNE JULY AUGUST
To increase public awareness More than 11 thousand villages/urban MCI strengthened cooperation MCI cooperated with the US
of the COVID-19, MCI villages in the frontier, outermost, and in ICT infrastructure Government to strengthen
launched 1,000 Internet of least developed regions areas have investment with Qatar. cooperation in infrastructure,
Things (IoT)-based smart been covered by 4G networks which telecommunications, digital talent,
machines Akses. These were built by MCI and cellular operators. Minister of Communications and personal data protection.
machines are used in many and Informatics called for
cities, such as Greater Jakarta MCI, the Ministry of SOEs, and Telkom data sovereignty and security Minister of Communications
Area, Sidoarjo, and Bali. Indonesia added several features to at the G20 Digital Economy and Informatics encouraged
facilitate PeduliLindungi application Ministerial Meeting (DEFT) the development of solutions in
users in facing the new normal. height of event. the healthcare sector, such as
telemedical services, by utilizing
To encourage the digital economy The Indonesian government technology amid the COVID-19
ecosystem, including the development through MCI and the French pandemic. This remote health
of MSMEs during the COVID-19 government discussed three service allows patients and health
pandemic, MCI seeks to accelerate the collaborations in digital workers to perform a non-face-to-
digital world in a comprehensive way. transformation acceleration. face consultation.
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 13MCI’S MOMENTUM
IN THE MIDST OF PANCEMIC
SEPTEMBER OCTOBER NOVEMBER DECEMBER
The construction of the MCI is committed to MCI, Siberkreasi, and Minister of Communications and Informatics
Multifunction Satellite accelerating the provision Katadata released the 2020 discussed cooperation with Minister of Foreign Trade
(SMF) of the Republic of of internet access in health National Digital Literacy and Investment of the Republic of France on the
Indonesia Satellite (SATRIA) care facilities throughout Survey result. Based on efforts to strengthen national connectivity between
commenced. Indonesia as a part of the digital literacy assessments Indonesia and France.
COVID-19 response and in 34 provinces in
The government started the the National Economic Indonesia, respondents The Telecommunication and Information Accessibility
implementation of IMEI control Recovery (PEN) strategy. stated that internet access Agency (BAKTI) of the MCI collaborated with
of telecommunication devices, is getting faster, more COVID-19 Handling and National Economic
such as mobile phones, In the ITU Virtual Digital affordable, andspread to Recovery Working Committee to accelerate internet
handheld computers, and World 2020 meeting, remote areas. services at 2,192 health care facilities.
CEIR-based tablet computers. Minister of Communications
and Informatics emphasized To support internet access Telemedical services were featured in the
Indonesia’s four initiatives in health service facilities, PeduliLindungi application owing to the collaboration
in accelerating the digital MCI prepared six initiatives. between MCI with Good Doctor Technology
transformation. Indonesia and GrabHealth.
Minister of Communications and Informatics was
optimistic that collaborative work would create a
connected Indonesia in 2021.
14 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaB
Ministry of Communications and
ACCOLADES Informatics attained the Award
of Archival Control for Ministries,
IN 2020 Institutions, and Local Governments
Year 2019 from the National Archives
of the Republic of Indonesia (ANRI).
(26/02/2020)
WORLD SUMMIT ON THE INFORMATION SOCIETY
CERTIFICATE OF RECOGNITION
The International Telecommunication Union is proud to award
Siberkreasi
Indonesia
Winner of WSIS Prizes 2020
Category 4
Capacity Building
for its outstanding contribution towards strengthening the implementation of the
World Summit on the Information Society (WSIS) Outcomes
Houlin Zhao
Geneva, 07 September 2020 ITU Secretary-General
(26/11/2020) (07/09/2020) (06/11/2020)
Ministry of Communications and The National Movement of Digital BAKTI of MCI won the 6th
Informatics once again won the 2020 Literacy (GNLD) Siberkreasi annual Better Satellite World
National Legal Documentation and won the World Summit on the Awards.
Information Network (JDIHN) award. Information Society (WSIS)
Prizes 2020 contest.
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 15ACCOLADES
IN 2020
(23/12/2020)
Ministry of Communications and
Informatics attained three
awards in the TOP DIGITAL
AWARDS 2020, as follow:
1. TOP DIGITAL Implementation of
2020 on Ministry # Level Stars 4
2. TOP DIGITAL Transformation
Readiness of 2020 (21/12/2020)
3. TOP Leader on Digital
Ministry of Communications and Informatics
Implementation of 2020
attained an award for the Integrity Zone Towards a
Corruption Free Area (WBK).
(01/04/2021)
Based on the Decree of the Minister of Finance Number 118/KMK.02/2021
on the Determination of State Ministries/Agencies awarded for Budget
Performance of State Ministries/Institutions for Fiscal Year 2020, MCI was
included in the Medium Ceiling category and was ranked 7th out of 16
State Ministries/Institutions amounted to 95.22 in Fiscal Year 2020.
16 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaCHAPTER I
TOWARD INDONESIA’S
DIGITAL TRANSFORMATION
A
Promoting
B C
Productive Effective
D
MCI’s Strategic Roles in
Indonesia’s Digital Digital Public COVID-19 Handling and
Connectivity Space Communications National Economic RecoveryA PROMOTING INDONESIA’S
DIGITAL CONNECTIVITY
Turning pandemic crisis
into a giant leap in digital
ecosystem transformation
by developing robust
and inclusive digital
infrastructures.
Figure 1.1: BAKTI’s BTS Maintenance (1)
18 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaINTERNET CONNECTIVITY
TO SERVE THE COUNTRY
Internet service provision in public facilities
aims to combat digital divide, to open up
access, to develop adaptive skill in ICT use, to
promote e-literacy, and to boost community’s
economic growth. Meanwhile, internet service
provision in government offices is expected
to improve public services and to bridge the
information divide between villages and cities.
Base Transceiver Internet Access
Station (BTS) in Public Facilities
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 19Internet Connectivity to Serve the Country
BASE TRANSCEIVER STATION (BTS)
These BTS towers are
spread across regions
As of December 2020, that have not received
1.682
MCI has built BTS cellular telecommunication
towers in 1,682 villages/ services, especially those in
urban villages and more the frontier, outermost, and
are to be built in the Villages/Urban Villages least developed areas (3T).
coming years. The figure adds the total
number of BTS of more
than 470,000 in Indonesia.
20 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaInternet Connectivity to Serve the Country
BTS DEPLOYMENT MAP AS OF 2020
West North Central
169 92 51
Kalimantan Kalimantan Sulawesi
North
40
Sumatera Central
Aceh 4 Riau 21 East North North
50 Kalimantan 23 15 180
Islands Kalimantan Sulawesi Maluku
West
Jambi 7 244 Papua 213
Papua
Gorontalo 5
South
7
Sumatera
Southeast
West 24
50 South Sulawesi
Sumatera 12
Kalimantan
Banten 2
East
Bengkulu 11 3 Maluku 243
Java West Nusa
55
Tenggara
Lampung 5
East Nusa
156
Tenggara
Chart 1.1: BTS Deployment Map as of December 2020 Total BTS in 2020: 1.682 BTS
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 21Internet Connectivity to Serve the Country
As of December 2020, internet services are available
INTERNET ACCESS in 11,817 locations spread across the country as
IN PUBLIC FACILITIES shown in the following figures.
T
he government through MCI seeks to close digital
divide by providing internet services in remote areas.
To make this effort, MCI calls for cooperation based
HEALTH SERVICE GOVERNMENT
on the principles of synergy and bottom-up participation EDUCATION AREA
4.554 locations
CENTER OFFICE
3.803 locations 2.540 locations
through proposals from relevant local governments, ministries,
agencies, and institutions in accordance with Regulation of the
Minister of Communications and Informatics Number 10 of 2018
on Universal Service Obligations.
PUBLIC
Internet services are to be provided in government PLACE OF ACTIVITY TOURISM
WORSHIP CENTER SPOT
offices, public places, tourism destinations, health facilities, 451 locations 239 locations 76 locations
business service offices, educational institutions, defense and
security zones, public activity centers, and places of worship.
Internet service provision in public facilities aims to combat
digital divide, to open up access, to develop adaptive skill
in ICT use, to promote e-literacy, and to boost community’s
DEFENSE AND BUSINESS
economic growth. Meanwhile, internet service provision in PUBLIC SECURITY ZONE SERVICE OFFICE
SPACE 49 locations 42 locations
government offices, public spaces, community health centers 63 locations
(Puskesmas), vocational training centers, and village meeting
halls is expected to improve public services and to bridge the
information divide between villages and cities. Chart 1.2: Internet Access Distribution in Public Facilities as of December 2020
22 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaSupport Indonesia’s Digital TV Migration
CLEAN PICTURE
CLEAN
CLEAN SOUND
CLEAR
ADVANCE TECHNOLOGY ADVANCED
MINISTRY OF COMMUNICATIONS AND INFORMATICS
REPUBLIC OF INDONESIATurn Digital On!
Television migration from analog to digital or known as
BROADCASTING Analog Switch-Off (ASO) is inevitable in Indonesia’s digital
transformation.
DIGITALIZATION
Digital television migration has its strong reasons.
Two reasons behind the immediate switch-off of
ASO is targeted to take place at the latest on
analog television are as follows.
2 November 2022 based on Law Number 11 of
Our broadcasting industry has been bearing
2020 on Job Creation.
a huge cost for analog frequency lease.
The provision of frequency for other
services, such as fast internet services, has ANALOG SWITCH-OFF (ASO) BENEFITS
been hampered.
BROADCASTING
PUBLIC GOVERMENT
INDUSTRY
This policy will create
an efficient frequency Clean picture, clear sound, Business strategy adaptation in Efficiency in the frequency
and interactive menu. digital era. spectrum use.
spectrum use, a competitive
broadcasting industry, and More options in television Significant minimization of Significant increase in
programs and modern inefficiency, especially in analog the broadcasting industry
a Non-Tax State Revenue technology. frequency lease cost. competitiveness.
optimization.
Equal distribution of high-quality Robust broadcasting services from Non-Tax State Revenue
television broadcasting services bad weather. (PNBP) optimization.
across the Archipelago.
Robust broadcasting services Elimination of radio frequency
from bad weather. interference to neighboring
countries.
Table 1.1: Analog Switch-Off (ASO) Benefits
24 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaDIRECTION OF 5G DEVELOPMENT IN INDONESIA
USHER IN 5G
4.0 INDUSTRY
PREPARATION AND IMPLEMENTATION
OF NATIONAL 5G
PRIORITY
TOURISM
DESTINATIONS
As the effort to increase 4G service coverage to all
PRESIDENT
AND VICE
PRESIDENT
villages is ongoing, MCI is also preparing the next generation
WORK
PRIORITIES (5G) cellular technology connectivity in Indonesia. The said
5G implementation plan must be supported by adequate
broadband network infrastructure. To execute the national 5G
deployment, the government conducts the following activities:
STATE
CAPITAL 1. Formulating 5G roadmap
2. Providing frequency allocation required for 5G deployment
Chart 1.3: Direction of 5G Development in Indonesia 3. Preparing regulations and policies for the implementation
of 5G
4. Developing ecosystem and supporting ICT equipment for
SPECTRUM DEMAND (2014-2024) the acceleration of 5G implementation and utilization
5. Facilitating and assisting 5G infrastructure and network
2014 2019
deployment in 6 provincial capitals on the Java Island,
191 MHz 546 MHz 1.310 MHz 5 super priority tourism destinations, state capital (IKN),
2.047 MHz Total Demand until 2024 and 1 manufacturing industry in the early stage of 5G
1.882 MHz Spectrum Demand 5G implementation.
Chart 1.4: 5G Spectrum Demand (2014 - 2024)
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 25Usher In 5G MCI continues to carry out farming and
refarming to add the radio frequency spectrum
FREQUENCY SPECTRUM availability for the implementation of the new mobile
broadband technology, especially 5G.
FARMING AND REFARMING To be able to keep up with data traffic growth,
especially in ushering in the 5G era, Indonesia needs
a total bandwidth of 1,882 MHz by 2024 (based on
ITB’s scientific study in 2018). In the end of 2019,
the radio frequency spectrum for mobile broadband
reached 737 MHz. In the end of 2020, there were an
HIGHER BAND additional of 30 MHz radio frequency spectrum.
Provides 5G network and is suitable for high-capacity transmission
SUPER
DATA LAYER and industrial automation which require super responsive MCI targets at least 1,310 MHz of additional
mmWave communication with latency of less than 1 millisecond.
radio frequency spectrum which must be achieved
Super Speed
gradually from 2020 to 2024 period. As a result, the
accumulated bandwidth in the end of 2024 will be
2,047 MHz.
CAPACITY LAYER HIGHER BAND
Sub 6 GHz
The umbrella network, a moderate combination
between mobility and capacity.
Best Mix of Capacity
and Coverage
FREQUENCY ADDITION AND REFARMING POLICIES
TECHNOLOGY- CLASS LICENSE FREQUENCY
MIDDLE BAND
COVERAGE LAYER NEUTRAL FREQUENCY REFARMING
Best for building penetration and
Sub 1 GHz
expanding mobile broadband range
(2G/3G/4G/5G) (WIFI and IoT)
especially in village areas.
Best for Improving
Broadband Penetration MCI has implemented a MCI has provided additional Frequency
technology-neutral policy that class license frequency refarming has
gives operators the freedom allocation that operators may been conducted
to use frequency for 2G, 3G, use to increase capacity with twice by MCI to
or 4G technologies according Licensed Assisted Access improve the quality
to the regional needs. It also technology. The ministry has also of 4G LTE service
includes consideration to set an additional class license in Indonesia.
Chart 1.5: New Frequency Band Candidates for 5G develop 5G technology. frequency allocation for WiFi and
IoT to give a room for innovation
without having to submit Radio
Station License (ISR).
Table 1.2: Frequency Addition and Refarming Policies
26 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaTOWARD INDONESIA SINGLE DATA
72
The National Data Centers (PDN) will be built
on a 49,491 square meter land of Greenland PDN will create efficiency in server,
International Industrial Center (GIIC) located in data center room, and general
Deltamas of Cikarang in Bekasi Regency and in application procurements in ministries
Batam of Riau Islands. Both PDNs will have a
storage capacity of 72 petabytes. Petabytes and agencies.
Why is National Data Center Important?
To achieve
To realize
government To support
electronic- To increase To improve To ensure
digital central and local To consolidate
based effectiveness government’s the National
transformation governments Indonesia
government in public online service Strategic Data
as instructed digitalization Single Data.
systems (SPBE) services. quality. security.
by President programs.
integration.
Jokowi.
Chart 1.6: National Data Center Benefits
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 27B PRODUCTIVE
DIGITAL SPACE
Every citizen must receive
adequate digital literacy for
adopting technology, using
digital technology in daily life,
utilizing technology for living, and
increasing the quality of life.
In the industrial development
in digital era, one must have
self-skill and competence to be
absorbed by the industries.
28 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaPREPARING DIGITAL TALENT
To achieve digital transformation, Indonesia needs 9 To prepare and train the talents, MCI provides trainings in
million digital talents in 15 years. It equals to 600.000 basic, intermediate, and advanced levels.
talents per year.
ADVANCED
DIGITAL SKILL
An intensive training program designed for policy makers
in government and private institutions to increase the
capacities in digital technology and policy sectors. INTERMEDIATE
Target: Practicians in leadership level (both ini DIGITAL SKILL
government and private sectors).
A training aimed to increase people’s skill and
competitiveness in IT and MSMEs sectors.
Target: Workers in technical and professional levels
BASIC DIGITAL SKILL-
DIGITAL LITERACY
A national movement aimed to increase digital literacy, hoax
handling ability, and talent on social media and digital media.
Target: General public.
Chart 1.7: MCI’s Trainings to Prepare Digital Talent
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 29Preparing Digital Talent
T
he Siberkreasi National Movement for Digital Literacy
SIBERKREASI ACCELERATES (GNLD) is an initiative from MCI to accelerate digital
DIGITAL LITERACY DEVELOPMENT literacy development in the country. This activity
serves as a place for collaboration, coordination, and synergy
of various stakeholders to promote a comprehensive and
sustainable digital literacy advocacy and education. In 2020, the
Digital Literacy Program targeted 205,000 people to be literate
in the ICT field. Exceeding the target, there were 213,143 ICT-
literate people through 642 online activities by the end of 2020.
Siberkreasi GNLD not only exceeded the target, but also
won the World Summit on the Information Society (WSIS)
Prizes in 2020. It was named as the Winner of the Action Lines
WSIS C4 Capacity Building related to the fulfillment of SDGs
Number 4: Quality Education.
In 2020, MCI together with digital literacy activists under
the Siberkreasi GNLD formulated the National Digital Literacy
Roadmap. The formulation was carried out through a series of
focus group discussions from September to November 2020
which were attended by a network of digital literacy activists
across institutions and communities. It produced a guidance
to organize digital literacy activities which are divided into
the followings (1) preparation of digital literacy modules and
curricula; (2) rebranding of the national digital literacy program
activities; and (3) implementation of the national digital literacy
program in 514 regencies/cities in 34 provinces.
Figure 1.3: Siberkreasi GNLD 2020
30 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaPreparing Digital Talent
DIGITAL TALENT SCHOLARSHIP,
D
igital Talent Scholarship (DTS) is a scholarship
TOWARDS DIGITAL SOCIETY program on intensive training that aims to
improve the skills and competitiveness of human
resources in the field of information and communication
technology. The DTS is a part of the national priority
development programs.
Furthermore, it aims at reducing the digital skill
gap in Indonesia so that the talent supply required by
industries will also be available in not only big cities and
western Indonesian regions.
Companies recruiting talents, educational service
providers, policymakers, and the public shall make
closer collaboration to bridge the demand and supply.
DTS Certification and Total Number of
Training Methods Participants in 2020
94% 6% 58.116
Comprising fresh graduates, the
Online Offline public, and state employees.
Figure 1.4: DTS intensive training activity 2020 (1) Table 1.3: 2020 DTS Training Methods and Total Number of Participants
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 31Preparing Digital Talent
Digital Talent Scholarship, Towards Digital Society
HUMAN RESOURCE/DIGITAL
TALENT DEVELOPMENT Figure 1.5: DTS intensive training activity 2020 (2)
FRESH GRADUATE ACADEMY (FGA)
The FGA is a competency-based training program conducted in
ONLINE ACADEMY (OA) collaboration with GlobalTech that aims at ICT and Mathematics and
The OA training program is an online training program in the Science Undergraduates. It is open for people with disabilities.
field of Information Technology for the public, state apparatus,
university students, and industry players.
VOCATIONAL SCHOOL GRADUATE ACADEMY (VSGA)
The VSGA is a national competency-based training program that aims at
THEMATIC ACADEMY (TA) graduates of Vocational Schools and Vocational Educational Institutions
The TA training program is a multisectoral training program for in the field of IT, Telecommunications, Design, and Multimedia.
developing human resources that aims at trainees from different
networks and multidiscipline.
REGIONAL DEVELOPMENT ACADEMY (RDA)
The RDA training program is a training program for
DIGITAL ENTREPRENEURSHIP ACADEMY (DEA) developing human resources that aims to improve State
The DEA training program is a training program for developing Apparatus’ competence in the Priority Tourism Areas and 122
human resources that aims at Micro, Small, and Medium Development Priority Districts.
Enterprises (MSMEs) digital talent.
Chart 1.8: DTS program Academies
32 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaPreparing Digital Talent
Digital Talent Scholarship, Towards Digital Society
1 FRESH GRADUATE
ACADEMY (FGA)
2 VOCATIONAL SCHOOL
GRADUATE ACADEMY
TRAINING THEMES CCNA Network Engineer
(VSGA)
IN THE ACADEMIES CCNA Cyberoperation Specialist
Cloud Computing
Network Administrator
Mobile Programmer
Core System Administration Web Developer
Java Programming Graphic Designer
Each academy in the Digital Talent Scholarship Database Design and Motion Graphic Artist
Programming with SQL Multimedia Designer
program comprises several training themes that every
Data Science Drive Tester
trainee may choose the preferred one.
3 THEMATIC
ACADEMY (TA)
4 REGIONAL
DEVELOPMENT
5 ONLINE
ACADEMY (OA)
6 DIGITAL
ENTREPRENEURSHIP
ACADEMY (RDA) ACADEMY (DEA)
Digital Marketing OpenStack Administrator
IT Project Management Social Media Analysis Containers, Kubernetes, OpenShift Digital Entrepreneurship- General
Big Data (for social science) Big Data Analytics IT Essentials Class (Google)
Banking IT Junior Graphic Designer CCNA Network Engineer Digital Entrepreneurship - IRT Class
IT for former Migrant Workers Junior Network Administrator CCNA Cyber Operations Specialist (Google)
Smart City Python Digital Entrepreneurship Facebook
Programming: HTML, CSS, Javascript Digital Entrepreneurship- General
Android Developer Class (Gojek)
iOS Developer- Augmented Reality Digital Entrepreneurship- Culinary
Associate Cloud Engineer Class (Gojek)
Digital Skills Digital Entrepreneurship (Tokopedia)
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 33Preparing Digital Talent
ENCOURAGING DIGITAL
STARTUPS TO SCALE UP
M
inistry of Communications and Informatics provides access,
mentoring, and networking for national digital startups because
they are expected to contribute to the digital economy.
Furthermore, the digital economy downstream sector will complement
the government’s efforts to expedite Information and Communication
Technology (ICT) infrastructure development.
“Digital talent availability plays an
essential role in the growth of digital
start-up industry in Indonesia, in
addition to funding access availability.”
Johnny G. Plate
in an event titled “The Milestone Day Startup Studio Indonesia” (26/11/2020)ENCOURAGING DIGITAL STARTUPS TO SCALE UP
2017 2020
NEXT INDONESIA STARTUP STUDIO
UNICORN (NEXTICORN) INDONESIA
Nexticorn is a meeting platform The Startup Studio Indonesia
2016 for Indonesia’s best startups program is an intensive program for
that have gone through a early-stage start-ups to accelerate
rigorous curation process the business scale-up. The program
NATIONAL MOVEMENT OF and world venture capital targets start-ups at the Angel stage
1000 DIGITAL STARTUPS companies. The goal is to to pre-series A stage and prioritizes
create new unicorns from technology start-ups having users
The program aims to search
Indonesia with a valuation of and particular data traction.
and develop start-ups
over US$1 billion.
who are in the initial stage
Indonesian Startup Studio Focus:
(ideation stage) and still
Product and team acceleration
formulating the Minimum
Fundraising strategy validation
Viable Product.
Growth marketing strategy
Technology development
support
Business skills sharpening
Chart 1.9: Ministry of Communications and Informatics’ timeline in encouraging digital start-ups to scale up
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 35SECURE AND CONVENIENT DIGITAL SPACE
T
2020 ILLEGAL CONTENT ACCESS TERMINATION he Ministry of Communications and
Informatics officially operated the AIS
Engine on 3 January 2018. The AIS
130.254 183.434
Engine is equipped with Artificial Intelligence to
search for illegal contents in the digital space
based on the keyword-based search method.
WEBSITES SOCIAL MEDIA CONTENTS
The engine operation aims to make a more
friendly, secure, and comfortable digital space.
Table 1.4: Total number of access terminations to illegal contents in 2020
ILLEGAL CONTENT ACCESS TERMINATION FLOWCHART
ILLEGAL ILLEGAL
CONTENT CONTENT
AIS ENGINE
SCREEN SCREEN
CAPTURE CAPTURE
ACCESS TO ACCOUNT/WEBSITE
WILL BE TERMINATED AFTER
VERIFIER TEAM PROVEN ILLEGAL
COORDINATING WITH INTERNET
SERVICE PROVIDERS AND
SOCIAL MEDIA OPERATORS.
Chart 1.10: Flow of Illegal Content Access Termination through AIS Engine
36 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaSecure And Convenient Digital Space
STATISTICS OF ILLEGAL INTERNET STATISTICS OF ILLEGAL INTERNET
CONTENT HANDLING ON WEBSITES CONTENT HANDLING ON SOCIAL MEDIA
TOTAL
76.216 46.172 183.434
Gambling Porn Statistics of Illegal Internet
#1 165.698 Content Handling on Social Media
3.484 2.903
Fraud Intellectual
Property Rights
#2 5.843
infringement
#5
225
Illegal Internet Content
1.272
TELEGRAM
#3
Handling on Webistes
1.366
Illegal contents
95
Information
FILE
SHARING
#6
reported by security
sector agencies violation
#4 399
8 1
10
Hoaxes
Terrorism, Radicalism, Sentiment
on SARA (tribal, religious, racial
and societal group), Separatism,
Dangerous Organizations, Etc.
Chart 1.11: Statistics of Illegal Internet Content Handling on Websites Chart 1.12: Statistics of Illegal Internet Content Handling on Social Media
Source: Directorate General of Informatics Applications Source: Directorate General of Informatics Applications
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 37Secure And Convenient Digital Space HANDLING OF HOAXES ON COVID-19 AND ITS VACCINES
FINDINGS HANDLING OF HOAX SPREAD HOAX HANDLING BY THE NATIONAL POLICE
30 JANUARY 2020 - 30 JANUARY 2021
1.396 COVID-19
HOAXES 2.209 1.926 283 TOTAL CASE NUMBER TOTAL SUSPECT NUMBER
hoax access 104 104
92 VACCINE Total hoaxes in termination Hoax in access
Platforms termination process Hoax Cases In 20 jurisdictions
HOAXES (taken- down) of Regional Police/Criminal
Suspects undergo-
ing legal process.
Investigation Department.
221
SPREAD OF HOAXES, 4 56 2
ILLEGAL CONTENTS, AND 1.672 21 488 28
NEGATIVE CAMPAIGNS Findings Findings Findings Findings
ON COVID-19 AND ITS
1.451 17 432 26
VACCINES
EFFORTS MADE BY THE MINISTRY EFFORTS MADE BY THE KPCPEN
1 Coordination with Mafindo’s Cek Fakta (Fact-Checker) and other fact-
checkers of other mainstream media, such as Tempo and Kompas.
UPSTREAM MIDDLE DOWNSTREAM 2 Hoax mapping and hoax clarification formulation for hoaxes spread in
Whatsapp groups.
3 Delivery of official information on vaccination through reference
channels and documents.
Improvement of people’s Monitoring and Data support to National Police’s
digital literacy and skills. handling of illegal Criminal Investigation Department 4 Develop hoax finding platform: s.id/infovaksin.
contents in the internet. for law enforcement purpose. 5 Periodic formulation of infographics for various digital channels.
Chart 1.13: Summary of Handling of Hoaxes on Covid-19 and its Vaccines in 2020
38 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaWhy Must Personal
PROTECT DIGITAL IDENTITY,
BILL ON PERSONAL DATA Data be Protected?
PROTECTION (PDP) Personal Data is a high value asset/commodity in the
era of big data and digital economy.
Personal Data is part of the human rights that has been
mandated by the state through the 1945 Constitution.
There are many cases of leakage and misuse of
T he concept of personal data protection implies
that individuals have the right to decide whether
to share, limit, or exchange their personal data.
personal data, especially in the Digital Financial
Technology sector.
The government needs to be present to ensure the
stipulation of personal data protection in a regulation.
The PDP Bill is expected to become a strong and The purposes of the
comprehensive regulation in regulating personal data,
both domestically and across national borders. The PDP regulation are
PDP Bill has been officially submitted by President Joko
Widodo to the Speaker of the House of Representatives
To guarantee the rights of citizens to
of the Republic of Indonesia through Presidential Letter
No. R-05/Pres/01/2020 dated 24 January 2020. personal data protection;
To raise public awareness of the
importance of protecting personal data;
To ensure recognition and respect for
personal data protection.
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 39C EFFECTIVE
PUBLIC COMMUNICATION
To expedite public information
dissemination as provided in
the Presidential Instruction
Number 9 of 2015 on Public
Communication Management,
the Ministry of Communications
and Informatics play the leader’s
role as Government Public
Relation. The ministry continues
to disseminate public information
related to government programs.
Figure 1.6: Minister of Communications and Informatics carries out Virtual 2020 Ramadan Silaturahmi (communal bonds)
40 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaACCELERATION OF
GOVERNMENT PRIORITY THE MINISTRY’S PUBLIC
INFORMATION FOCUS
PROGRAM INFORMATION REGARDING GOVERNMENT
DISSEMINATION PROGRAMS AND NATIONAL
PRIORITY PROGRAMS IN 2020:
I
n order to support the fast delivery of information on government
policies and programs, the Ministry of Communications and 2020 Simultaneous Regional Election
Informatics has the task of creating a single narrative which is then
The COVID-19 Pandemic Handling
disseminated to the public by government agencies through their
various communication channels. Stunting Prevention
National Economic Recovery
National Insight/Pancasila Character
Education
Digital Economy
Clean Indonesia Movement
2020 Government Priority Program
Information Dissemination Coverage
Figure 1.7: Webinar on Vaccine: Tak Kenal Maka Tak Kebal (Be Informed, Be Immune)
269.450.761
– Public Information Officers Dissemination Forum
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 41GOVERNMENT’S INFORMATION
DELIVERY TO THE FRONTIER, OUTERMOST,
AND LEAST DEVELOPED REGIONS
T
hroughout 2020, the Ministry of Communications and Informatics
played a role as the orchestrator for public communication across
Ministries/Institutions. In addition to information on government priority
programs, COVID-19 handling issues, such as vaccinations and economic
recovery, were also the focus of public communication of the ministry.
All information was spread through various digital and non-digital
channels to all country’s remote areas, including the frontier, outermost,
and least developed (3T) regions. The ministry had also built a grassroots
communication network through Public Information Officer (PIP) in 500 priority
sub-districts in the frontier, outermost, and least developed (3T) regions.
Now, the ministry is metamorphosing into a ministry that focuses on
telecommunications and digital matters. It will continue to carry out public
communications, but with a shifting focus to orchestrating and arranging
agenda setting.
MINISTRY OF COMMUNICATIONS AND INFORMATICS AS THE
COORDINATOR OF PUBLIC COMMUNICATION MANAGEMENT
Coordinate planning, Review data and information submitted by
broadcasting, and ministries and non-ministerial government
implementation of agencies, conduct media monitoring
government policies and analyze media content related to
and programs. government policies and programs.D
MINISTRY OF COMMUNICATIONS AND INFORMATICS’
STRATEGIC ROLE IN COVID-19 HANDLING AND NATIONAL
ECONOMIC RECOVERY
Protect ourselves,
Protect the country,
End the Pandemic.
Ministry of Communications and Informatics of the Republic of Indonesia | Annual Report 2020 43PRESENTING T hroughout 2020 and until now, the
Ministry of Communications and
DIGITAL PLATFORM Informatics has developed various
technology platforms, including the
OF COVID-19 PeduliLindungi application and the One
Vaccination Data System, to support the
HANDLING joint efforts to accelerate the handling of the
COVID-19 pandemic.
PEDULILINDUNGI APPLICATION
ONE VACCINATION
PUBLIC COMMUNICATION CHATBOT COVID19.GO.ID
DATA SYSTEM
MANAGEMENT
It is an application to prevent the spread of The Covid19.go.id chatbot is an This system complements the
COVID-19, which also runs a COVID-19 information channel containing data PeduliLindungi platform, which is
alert system. It was developed under on the distribution of cases and also used to re-register vaccination
collaboration between PT. Telekomunikasi basic information about COVID-19 recipients. The Ministry of
Indonesia, Tbk., Ministry of Health, and that the public can easily access. Communications and Informatics
Ministry of Communications and Informatics. provides a WhatsApp chatbot channel
through the number 0811 1050 0567
or the link http://bit.ly/vaccincovidri.
MAIN FEATURE TOTAL USERS This channel is developed to make
Virus Spread Tracking 2.728.306 users it easier for health workers whose
Zoning Information data has not been inputted to register
Crowd Notification The Covid19.go.id chatbot is an anywhere.
Social Media Feedwall information channel containing data
My Diary on the distribution of cases and basic
COVID-19 Vaccination Registration & information about COVID-19 that the
Vaccine Certification public can easily access.
TOTAL USERS TOTAL SMS TERKIRIM
4.656.831 66.947.278 billion SMS*
*Source: Directorate General of Posts and *Source: Directorate General of Posts and Informatics
Informatics Operations, as of 15 September 2020 Operations, as of 15 September 2020
Table 1.5: Ministry of Communications and Informatics’ Digital Platforms for the Acceleration of COVID-19 Pandemic Handling Figure 1.8: PeduliLindungi Application
44 Annual Report 2020 | Ministry of Communications and Informatics of the Republic of IndonesiaYou can also read
