Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport

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Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
Corporate Plan
2020–2021

            westernsydney.com.au
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
Chair and CEO message

                                                                                                                              Maximising Western Sydney Airport’s
                                                                                                                              success depends on support and
                                                                                                                              collaboration from our stakeholders
                                                                                                                              and the community.
                                                                 Paul O’Sullivan                   Simon Hickey
                                                                      Chair                            CEO

                                                          As we work together to deliver a world-class airport precinct, our people are
                                                          inspired by our organisation’s clear vision – to be the catalyst for Western Sydney
                                                          to prosper.

                                                          W
                                                                          e’re proud of our         thousands of people, with flow-on             From our almost 200-hectare
                                                                          team’s strong             benefits to hundreds of supplier              on-site business park to our
                                                                          sense of purpose          businesses that will then support             terminal plaza and cargo precinct,
                                                                          and continued             even more jobs.                               the opportunities for Western
                                                                          commitment to this                                                      Sydney International to create jobs
                                                          project’s successful delivery, despite    Our local employment targets                  and business opportunities for
                                                          the confronting and challenging           mean that at least 30% of the                 the region will extend far beyond
                                                          circumstances that overwhelmed            direct jobs during the airport’s              passenger operations.
                                                          the world in 2020.                        construction phase will go to
                                                                                                    Western Sydney residents. When                More than any other infrastructure
                                                          As our nation rebuilds following          Western Sydney International                  project, maximising Western
                                                          the COVID-19 pandemic, the role of        opens, this will increase to ensure           Sydney Airport’s success depends
                                                          major infrastructure projects like        at least 50% of our team are from             on support and collaboration
                                                          ours as economic stimulus is more         the local region.                             from our stakeholders and the
                                                          critical than ever. Our Corporate                                                       community.
                                                          Plan outlines our ambitious way           Our steadfast commitment to safety
                                                          forward as we continue to develop         underpins all our activities, both on         Western Sydney International is
                                                          Western Sydney International              and off the construction site.                the centrepiece of an even bigger
                                                          (Nancy-Bird Walton) Airport under                                                       agenda for the region, with the
                                                                                                    Across the project, from our                  Aerotropolis and Western Parkland
                                                          the leadership of our new Chief
                                                                                                    construction and office-based                 City set to create 200,000 jobs.
                                                          Executive Officer Simon Hickey,
                                                                                                    teams to the executive leadership
                                                          who brings more than 30 years
                                                                                                    team and the Board, our first duty            We are proud to be a part of
                                                          of commercial, aviation and
                                                                                                    is to take personal responsibility            the network of federal and state
                                                          infrastructure experience to
                                                                                                    for the safety of our workforce and           government agencies, local
                                                          the role.
                                                                                                    the community.                                councils and the private sector.
Western Sydney Airport                                                                                                                            Together we are forging a path to
                                                          As one of the largest earthmoving
acknowledges Aboriginal people                                                                      As development of the physical                an exciting future for the people of
                                                          challenges in Australian history
                                                                                                    airport infrastructure accelerates,           Western Sydney.
as the Traditional owners of the                          continues on the airport site,
                                                                                                    our focus on building Western
Country on which we work and                              this financial year we are set to
                                                                                                    Sydney Airport’s commercial
                                                          award our terminal construction
live. We acknowledge the Dharug                                                                     enterprise will also shift into a
                                                          contract and significantly advance
nation as the Traditional Owners of                                                                 higher gear.
                                                          procurement of the two remaining
                                                                                                                                                  Paul O’Sullivan
Country on which the Western Sydney                       major works packages: landside            This year, we’ll leverage the                 Chair
International (Nancy-Bird Walton)                         civil and building works, and airside     experience of our team and the
                                                          pavements and civil works.                insights gained through our
Airport is being constructed. We
                                                                                                    14 airline, air cargo and industry
pay our respects to their Elders past,                    This will bring us closer to our peak
                                                                                                    partners. This will allow us to
present and emerging, and extend                          construction phase, which is due
                                                                                                    significantly advance planning
                                                          to start around the second half                                                         Simon Hickey
that respect to all Aboriginal and                        of 2022. This is when the project
                                                                                                    for the many commercial
                                                                                                                                                  CEO
Torres Strait Islander people.                                                                      opportunities on the airport site.
                                                          will provide direct employment to
2   Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                  Western Sydney Airport I Corporate Plan 2020 – 2021   3
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
Our Board of Directors

                                                    Mr Paul O’Sullivan
                                                    Chair and Non-executive Director

                                                    Paul is the first Chair of the Western    Colonial Group and the Royal Dutch
                                                    Sydney Airport organisation. He was       Shell Group in Canada, the Middle East,   Ms Anthea Hammon                        Ms Christine Spring                              Mr John Weber
                                                    appointed in August 2017, and is also     Australia and the United Kingdom. Paul    Non-executive Director                  Non-executive Director                           Non-executive Director
                                                                                                                                        (appointed November 2017)               (appointed August 2017)                          (appointed November 2017)
                                                    the Chair of Singtel Optus Pty Ltd.       is also a Director on several Boards
                                                                                              including Coca-Cola Amatil Ltd, the
                                                    Before joining us, Paul was the CEO
                                                                                              National Disability Insurance Agency,     Anthea is the Managing Director of      Christine is an expert in aviation               John is Chair of Airservices Australia
                                                    of Singtel Group (Consumer) from
                                                                                              ANZ, St Vincent’s Health Australia        Scenic World, a third-generation        infrastructure development and                   as well as a Director on several
                                                    2012–14, and the CEO of Optus before
                                                                                              and St George & Sutherland Medical        family business that has operated in    airport operations, as well as a civil           Boards. These include Australian
             Paul O’Sullivan                        that. Before those roles he worked in a
                                                                                              Research Foundation.                      the Blue Mountains for over 70 years.   engineer with over 20 years of                   Maritime Systems Group and Dimeo
                                                    range of senior positions within Optus
    Chair and Non-executive Director                                                                                                                                            experience.                                      Group.
                                                    and in management roles with the                                                    As head of Australia’s most visited
                                                                                                                                        privately-owned tourist attraction,     She has both Australian and                      John is also on the Global Advisory
                                                                                                                                        and as a mechanical engineer, she       international experience in aviation             Board of Elevate Services, a global
                                                                                                                                        has played a leading role in driving    infrastructure delivery, including               technology and consulting company,
                                                                                                                                        the company’s strategy of investment    in New Zealand, the United Arab                  and on the Advisory Board of RedEye
                                                                                                                                        and growth. She also brings 15 years    Emirates, Asia and the Pacific                   Apps, a digital technology business.
                                                                                                                                        of knowledge and experience in the      Islands. Christine is also a Director            He was Chief Executive of Minter
                                                                                                                                        tourism industry with her.              of Auckland International Airport,               Ellison and later a Managing Partner
                                                                                                                                                                                Unison Networks Ltd and Unison                   and member of the international
                                                                                                                                        Anthea is also a Director of
                                                                                                                                                                                Contracting Services Ltd. In                     executive of DLA Piper. John has
                                                                                                                                        Scenic World’s parent company
                                                                                                                                                                                December 2019, she also became                   worked extensively in industry and
                                                                                                                                        Hammons Holdings, which operates
                                                                                                                                                                                Chair of Isthmus Group Ltd.                      government across a diverse range of
                                                                                                                                        BridgeClimb on the Sydney Harbour
                                                                                                                                                                                                                                 sectors, including transport, defence,
                                                                                                                                        Bridge. Beyond this, Anthea is
                                                                                                                                                                                                                                 infrastructure and financial services.
                                                                                                                                        the Vice President of the Blue
                                                                                                                                                                                                                                 He brings considerable Board
                                                                                                                                        Mountains Accommodation and
                                                                                                                                                                                                                                 experience from his roles in several
                                                                                                                                        Tourism Association, Director of Blue
                                                                                                                                                                                                                                 public, private and not-for-profit
                                                                                                                                        Mountains Economic Enterprise, and
Mrs Fiona Balfour                                   Mr Tim Eddy                               Mr Vince Graham AM                                                                                                                 organisations.
                                                                                                                                        she previously served as Director of
Non-executive Director                              Non-executive Director                    Non-executive Director
                                                                                                                                        the Australian Amusement, Leisure                                                        John holds a Bachelor of Laws from
(appointed August 2017)                             (appointed August 2017)                   (appointed November 2017)
                                                                                                                                        and Recreation Association.                                                              the Australian National University.

Fiona’s executive career was                        Tim has over 30 years’ experience in      Vince brings over 30 years of
in aviation, information and                        leading and managing in professional      experience in senior and chief
telecommunication services,                         services environments, including          executive roles in infrastructure and
distribution and logistics. She is an               most recently as Managing Partner         public transport. He has considerable
independent Non-executive Director                  Operations, Oceania at Ernst &            knowledge of infrastructure projects
for Western Sydney Airport and                      Young. Throughout his career, he          in NSW, having been CEO of
Airservices Australia. She is also a                has developed expertise in a range        Networks NSW and RailCorp NSW.
Nominee Director for the Public Sector              of areas. These include global and        At the latter, he was responsible                                                 Despite the challenging and unprecedented time
Investment Board of Canada at both                  national transformation and change,       for the $30 billion public-private                                                facing the aviation industry, the Qantas Group
Land Services South Australia and                   developing new service offerings,         partnership Waratah train project.                                                remains committed to working collaboratively
Airtrunk Limited.                                   growth strategies for business
                                                                                              Vince also sits on the Board of the
                                                                                                                                                                                with Western Sydney Airport. Such collaboration
Fiona is a Member of Chief Executive
                                                    operations, risk management and
                                                                                              Australian Rail Track Corporation                                                 will ensure we have a competitive and vibrant
Women, and a Fellow of the Australian
                                                    governance best practice, and driving
                                                                                              and Western City & Aerotropolis                                                   Australian aviation industry into the future.
                                                    sound financial outcomes.
Institute of Company Directors,                                                               Authority. A lifelong resident                                                    Alan Joyce, Chief Executive Officer
Monash University, and of the Royal                 Tim holds several Non-executive           of Penrith, he brings his strong                                                  Qantas Group
Aeronautical Society. In 2006 she was               Board roles. He is a Fellow of the        connection to Western Sydney to
awarded the National Pearcey Medal                  Chartered Accountants Australia           our organisation.
for ‘Lifetime Achievement to the                    and New Zealand and a graduate of
Information Technology Industry’.                   the Australian Institute of Company
                                                    Directors.

4     Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                                                                                                Western Sydney Airport I Corporate Plan 2020 – 2021   5
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
1. Our direction                                                                                                                          2. O
                                                                                                                                              ur current operating context
                                                                                                                                          Our industry tackled some immense obstacles this year,
                                                               Purpose                                                                    first with the bushfires and then the COVID-19 outbreak.
              To generate social and economic prosperity by working together
                to safely deliver a thriving airport precinct in Western Sydney
                                                                                                                                          Both these issues affected the domestic economy, but the
                                                                                                                                          Australian community is resilient, and so are we. We are
                                                                                                                                          focused on maintaining our long-term strategic plans and
                      Core values                                                              Culture                                    preparing for when the aviation industry starts to grow again.
                                                                                                                                          Resilience despite the COVID-19
                                                                                                                                          storm

                                                                                  Empowered
                                                                                                                                          This pandemic has sent shock waves
        Safety               Inclusion              Courage                                                                               around the world. The Western
                                                                                                                                          Sydney Airport team, including our

                                                                                   to deliver                                             major works contractors took swift
                                                                                                                                          action to ensure that the project
                                                                                                                                          remained on schedule. Construction
                                                                                                                                          activity has continued on-site mostly
                                                                                                                                          as usual during this trying time. We
       Integrity            Pioneering               Passion                                                                              have been able to do this by:
                                                                                                                                          • putting social distancing measures
                                                                                                                                            in place
                                                                                                                                          • adjusting rosters to keep each
                                                    Strategic outcomes                                                                      other safe
                                                                                                                                          • adding in extra hand-washing and
                                                                                                                                            hand sanitiser stations
                                                                                                                                          Consistent with the aviation industry
                                                                                                                                          globally, Australian airports and
                                                                                                                                          airlines have experienced significant
                                                                                                                                          business declines. International
                                                                                                                                          travel bans, state border closures
                                                                                                                                          and quarantine measures mean the
                                                                                                                                          industry is on pause.
  Deliver a world-class                   Delight aeronautical         Innovate when it comes                Embedded in our
  airport business that                  and non-aeronautical            to revenue and cost               community by being a           However, we know air travel is deeply
 delivers on Shareholder                     customers of                 models and create                    catalyst for               entrenched in Australian culture. And
        objectives                         Western Sydney                  business models                   Western Sydney’s             since most international travellers
                                                                                                                                          prefer to fly to reach our shores,
                                              International            centred on the end-user               socio-economic                                                         We partner with Settlement Services International to mentor refugees and migrants in the community.
                                                                                                                                          we are confident that demand will
                                                                                                              development                 be back to normal by the time the
                                                                                                                                          airport opens in late 2026. Our
                                                                                                                                          airport is also important in helping to   1.5 million people likely to live in the
                                                                                                                                          ease congestion pressures on other        Western Parkland City within the next
                                                               Vision                                                                     Australian capital city airports, which   20 years. We understand that our                     Western Sydney Airport
                                                                                                                                          will likely continue once the pandemic    project will generate many jobs and
                                                                                                                                                                                                                                         has become a genuine,
                               Gateway of choice to Australia and the world ­—                                                            has passed.                               that this will create such a positive
                                                                                                                                                                                    economic impact for this vibrant                     committed and supportive
                                connecting people, places and opportunity                                                                 Perhaps most importantly, the jobs
                                                                                                                                                                                    community.                                           partner. Together we’re
                                                                                                                                          and investments our project is
                                                                                                                                          creating are now even more critical       Connecting with people and                           making a meaningful impact
                                                                                                                                          for Western Sydney’s post-COVID-19        businesses in the area has given us                  on individuals and families
The Directors of Western Sydney Airport present the 2020-21 Corporate Plan which has been prepared by WSA Co Limited (ABN: 81 618
                                                                                                                                          recovery.                                 valuable insights. These insights have               from refugee and migrant
                                                                                                                                                                                    then helped us to understand which
989 272) (Western Sydney Airport, WSA or the Company) for its Shareholder Ministers in the Finance and Urban Infrastructure portfolios.
This plan covers the period of 2020-21 to 2023-24 and is prepared in accordance with Section 95 of the Public Governance, Performance
                                                                                                                                          Positively impacting the Western
                                                                                                                                                                                    developments will have the biggest                   backgrounds.
                                                                                                                                          Sydney region
and Accountability Act 2013 (PGPA Act).                                                                                                                                             and fastest benefit for the region and               Naushin Rahman, Corporate Partnerships
                                                                                                                                          Western Sydney is growing faster          its employment opportunities. See                    and Fundraising Manager,
                                                                                                                                          than the rest of Sydney, with             overleaf for more detail on this topic.              Settlement Services International

6    Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                                                                                                        Western Sydney Airport I Corporate Plan 2020 – 2021       7
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
Infrastructure’s role in rebuilding                in Western Sydney. Despite the
the economy                                        infrastructure boom and the many
                                                   other projects underway across NSW
Infrastructure Australia – Australia’s
                                                   and Australia, Western Sydney Airport
independent infrastructure advisory
                                                   continues to generate strong interest.
body – has named our project as one
                                                   This is the reason we have been able
of only six high-priority infrastructure
                                                   to attract high quality suppliers and
projects. This is because Western
                                                   team members to our project.
Sydney International (Nancy-Bird
Walton) Airport will not only solve                Effectively working together
Sydney’s long-term aviation capacity
                                                   We need to work with many
needs, but importantly will spark
                                                   stakeholders to build a world-class
much needed job creation, business
                                                   airport that passengers and airlines
opportunities and investment in the
                                                   enjoy using, and which creates jobs
region.
                                                   and business opportunities across
Australia is in the middle of an                   the region. Building an airport on time
infrastructure boom. The Australian                and on budget requires everyone
Government is investing $100                       involved to work together efficiently
billion over 10 years in transport                 and effectively.
infrastructure alone. The NSW
                                                   That is why we will continue to
Government is delivering the largest
                                                   work closely with all three levels of
transport infrastructure program in
                                                   government, including:
the state’s history, with $55.6 billion
being invested over four years.                    • the Department of Infrastructure,
                                                     Transport, Regional Development
The ‘multiplier effect’ means that
                                                     and Communications, and the
every dollar invested in airports,
                                                     Department of Finance
roads, rail and other infrastructure
projects is worth even more for                    • various border protection and
the economy. Large infrastructure                    aviation safety and regulation
projects mean there is work for                      agencies
tradespeople and contracts for                     • the NSW government and state
businesses of all sizes, many of                     government agencies such as
them small or medium family-owned                    Transport for NSW, Western
operations. These workers and                        Sydney Planning Partnership and
businesses then spend this money                     the Western City and Aerotropolis
across the economy, multiplying the                  Authority
benefits of the original infrastructure            • local governments across Western
investment. This means infrastructure                Sydney
will play a key role in rebuilding both
the national and state economies.                  This is in addition to Western
                                                   Sydney’s business and community
So now, more than ever, investment                 sectors, to ensure the region gets the
in construction and infrastructure                 most out of the airport.
projects like ours is essential.
The airport is the catalyst for several
transport and roads infrastructure
projects in the region. They are
each in various stages of planning
and construction, but will all have a              Penrith is excited to be on
positive effect on accessibility in and            the doorstep of the most
around the airport. These projects                 transformative infrastructure
include:
                                                   project Western Sydney has
• the M12 motorway                                seen. As the closest city
•u  pgrades to roads around the airport           centre to the airport, and
  delivered through the Western                    connected by the Sydney
  Sydney Infrastructure Project                    Metro – Western Sydney
• the upgrade of Elizabeth Drive                  Airport from day one, Penrith
• the Sydney Metro – Western Sydney               has a front row seat to
  Airport rail line                                boundless opportunity.
These projects alone represent                     Warwick Winn, General Manager
more than $15 billion of investment                Penrith City Council
                                                                                             The construction of Sydney’s new airport
8    Western Sydney Airport I Corporate Plan 2020 – 2021                                     is creating local job opportunities.       Western Sydney Airport I Corporate Plan 2020 – 2021   9
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
3. Our strategic priorities
                       Areas of focus                                       Earthworks                                              • constructing temporary site facilities     Construction site management                             construction phase, but also into                 We will also keep playing a role in
                                                                                                                                      (such as site offices, car parks and                                                                 airport operation and beyond.                     developing the Western Sydney
                       Based on our operating context for                   Before we can start building, we                                                                      Bechtel, our delivery partner is a
                                                                                                                                      access roads) as the project grows                                                                                                                     region. Western Sydney International
                       the coming year, our three key areas                 need to move earth, add drainage                                                                      key part of our team and they will                       During the major earthworks phase,
                                                                                                                                    • installing permanent and temporary                                                                                                                    Airport is a catalyst for bringing the
                       of focus are:                                        and evolve the site into a safe, smart                                                                continue to support us in managing                       we will monitor how well we are
                                                                                                                                      drainage                                                                                                                                               Western Parkland City vision to life.
                                                                            construction zone. We broke this                                                                      the construction site. They work with                    delivering the nine Construction
                       • building the infrastructure                        work down into two phases:                                                                            us to help responsibly manage the                        Environmental Management Plans                    Additionally, we will work hard
                                                                                                                                    Finding future construction partners
                       • building the business                                                                                                                                    project’s budget, timing, risk and                       (CEMPs). Additionally, we will                    during the period on commercial
                                                                            • early earthworks (now complete)                       Over the coming year our procurement
                       • building your future                                                                                                                                     quality, as well as:                                     integrate lessons learnt during                   activities, the path to operations and
                                                                            • major earthworks                                      focus will be bringing onboard an                                                                      the early earthworks phase, so we                 a technology plan that differentiates
                       These areas align to our purpose                                                                             experienced, capable and safety-              • site health and safety
                                                                            The major earthworks phase includes:                                                                                                                           continuously improve.                             the airport. This work will feed
                       and help us achieve the strategic                                                                            focused construction company to start         • environment                                                                                             directly into the infrastructure
                       results we detailed in Section 1. We                 • physically moving just over 23 million               work on building our terminal.                                                                         We will also check that we meet all
                                                                                                                                                                                  • engineering                                                                                             delivery contracts we need to award,
                       will undertake key activities within our               cubic metres of earth (around two                                                                                                                            regulatory compliance requirements
                                                                                                                                    We will also start the search for             • construction partners                                                                                   and determine our overall business
                       areas of focus, as outlined below.                     thirds of the overall site) to flatten                                                                                                                       and the original environmental plans
                                                                                                                                    construction industry partners for the                                                                                                                   model over time.
                                                                              the ground for constructing the                                                                     Additionally, Bechtel is our project                     set out for this project.
                       3.1 Building the                                       runway, terminal and other key parts
                                                                                                                                    two remaining major work packages:
                                                                                                                                                                                  management partner for this                                                                                Accomplishing all this is the basis
                                                                                                                                    landside civil and building works, and
                       infrastructure                                         of the airport precinct. Together
                                                                                                                                    airside pavements and civil works.
                                                                                                                                                                                  ‘definition’ phase of the project,
                                                                                                                                                                                                                                           3.2 Building the business
                                                                                                                                                                                                                                                                                             for our new performance outcome:
                                                                                                                                                                                                                                                                                             Developing the business (see
                                                                              with early earthworks, this amounts                                                                 which we expect to finalise by the
                       This focus area is about building                      to 25 million cubic metres of earth                                                                 end of 2020. This is when we will                                                                          Section 6).
                                                                                                                                                                                                                                           This focus area is about defining
                       the airport precinct, including the                    moved on site                                                                                       have the terminal and wider airport                      what our business will look like when
                       terminal, runway and other aviation                                                                                                                        precinct fully designed.
                                                                            • surveying, investigating and carrying                                                                                                                       the doors (and skies) open in 2026,
                       infrastructure, as well as our on-
                                                                              out salvage works                                                                                   Bechtel has been pivotal in helping us                   and beyond. Western Sydney Airport
                       airport business park and internal
                                                                            • removing existing roads, fencing                                                                   to define all major project design and                   will be a business focused on three
                       roads. It is a huge undertaking, but we
                                                                              and redundant electricity, gas and                                                                  construction contracts.                                  separate areas:
                       are thrilled to be more than 18 months
                       into construction and building toward                  water cables and pipes                                                                                                                                       • airport owner and operator
                                                                                                                                                                                  Environmental focus
                       our peak construction period.                                                                                                                                                                                       • property developer
                                                                                                                                                                                  Protecting the environment is a
                                                                                                                                                                                  must – not only throughout the                           • customer service provider
                       Key project milestones and activities

                                                                  2020–21                           2021–22                         2022–23                  2023–24
                                                                                                                                                                                  Key business milestones and activities
                                                          Q1     Q2      Q3         Q4     Q1       Q2     Q3      Q4      Q1      Q2        Q3   Q4   Q1    Q2      Q3      Q4

                                                                                                                                                                                                             2020–21                           2021–22                      2022–23                        2023–24
    EARTHWORKS AND

                            Bulk Earthworks
      AIRSIDE CIVILS

                                                                                                                                 Practical                                                           Q1      Q2      Q3      Q4       Q1      Q2       Q3    Q4      Q1     Q2      Q3       Q4    Q1     Q2      Q3      Q4
                                                                                                                                completion

                                                                                                                                                                                       COMMERCIAL
                                                                                                                                                                                                                                            Continued achievement of commercial milestones
                            Package 1C
                                                                                         Contract     On-site works
                                                                                          award        commence

                            Main Works
   SPECIALTY WORKS

                                                                                                                                                                                                           Formal agreement Develop a roadmap            Achievement

                                                                                                                                                                                       OPERATIONS*
     TERMINAL AND

                            Package 2                                                                                                                                                                     established between (scope, milestones,        of milestones
                                                                               Contract                         Construction                                                                              WSA and AsA, CASA         resources) for      set out in ORAT
                                                                                award                           commences                                                                                   and AMS to work      integrated planning       roadmap
                                                                                                                                                                                                            collaboratively on     with AsA, CASA
                                                                                                                                                                                                          airport infrastructure      and AMS
                            Baggage Handling                                                                                                                                                                  certification
                            System                                     Contract                                                                                   Construction
                                                                        award                                                                                     commences
                                                                                                                                                                                       TECHNOLOGY
LANDSIDE CIVIL

                                                                                                                                                                                                                      Approval of Airport                Achievement of
 AND BUILDING

                                                                                                                                                                                                                       technology plan                 milestones set out
                            Main Works
   WORKS

                                                                                                                                                                                                                       and technology                  in technology plan
                            Package 3                                                           Contract                        Construction                                                                              roadmap                        and technology
                                                                                                 award                          commences                                                                                                                   roadmap

                                                                                                                                                                                  *WSA - Western Sydney Airport
                       For each of the key packages, a range of enabling functions will be carried out in order to support and ensure successful                                   AsA - Airservices Australia
                       and effective completion.                                                                                                                                   CASA - Civil Aviation Safety Authority
                                                                                                                                                                                   AMS - Aviation and Maritime Security
                                                                                                                                                                                   ORAT – Operational Readiness, Activation and Transition

                       10     Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                                                                                                                                   Western Sydney Airport I Corporate Plan 2020 – 2021   11
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
Airport owner and operator                              are available for the airport, other                    3.3 Building your future
                                                        businesses on the site, and the
We know that, as an airport owner                                                                               This focus area is all about you and
                                                        region.
and operator, we want to provide                                                                                your future. As the project ramps up,
airlines with:                                                                                                  we understand the community wants
• 24/7 curfew-free slots                                                                                       to learn more about the airport, its
• less terminal and airside congestion                                                                         benefits and impacts, and how it will
                                                                                                                be a sustainable part of Western
• many ways for passengers, cargo,                                                                             Sydney’s future.
  people and employees to connect
  to the airport                                                                                                We know this must be a meaningful,
                                                                                                                two-way conversation, so we are
Beyond this, we will continue                                                                                   determined to make sure there are
to engage with the people and                                                                                   many ways you can ask questions
organisations who will use the airport.                                                                         about what the airport will mean for
We have already gained valuable                                                                                 you and your family.
insights from discussions with over
60 airlines and airports, and many                                                                              Community
other aero and non-aero businesses.                                                                             We are building Western Sydney’s
In the year ahead, we will use these                    Customer service provider                               airport, so it is important to us that
insights to inform the design of our                                                                            we contribute to the community’s
                                                        We want to delight every customer                       social fabric and play a part in giving
airport, transport networks, retail
                                                        who interacts with the Western                          the people of Western Sydney the
spaces and business.
                                                        Sydney International (Nancy-Bird                        opportunities they deserve.
Property developer                                      Walton) Airport. To do this, we are                                                               Visitors to our Experience Centre at Luddenham can learn about Sydney’s new airport and see it being built.
                                                        designing a customer journey that
We want to provide the best                             focuses on:                                                                                       We invite you to our Western Sydney                      Hawkesbury Show to the Festival                      Our project is closely associated with
opportunities for businesses in line                                                                                                                      International Experience Centre to                       of Fisher’s Ghost, as well pop-up                    the Western Sydney City Deal – a
with planning efforts for the broader                   • speed
                                                                                                                                                          make your way through a series of                        stands at shopping centres and                       historic agreement between eight
Western Sydney region. We have                          • great service                                                                                  interactive displays. You will learn                     other popular locations.                             local councils and the state and
gathered feedback from our airline,                     • cost-effectiveness                                                                             about our region and its people, and                                                                          federal governments. The City Deal will
cargo, community, retail and business                                                                                                                                                                           • keeping school students engaged.
                                                        • fitness for the future                                                                         understand the opportunities that                                                                             maximise the benefits of the airport
partners. Their feedback will provide                                                                                                                                                                             Whether we are visiting local
                                                                                                                                                          Sydney’s new airport will create. The                                                                         through supporting infrastructure,
input into the development of further                   During the period, we will define                                                                                                                         schools to talk about construction
                                                                                                                                                          Experience Centre offers a great view                                                                         environmental, educational, liveability
plans to meet their property needs in                   how this will come together. We plan                                                                                                                      safety, attending careers expos
                                                                                                                                                          of the earthworks project and the                                                                             and a multitude of other initiatives.
a commercially attractive way.                          to anchor our business operations                                                                                                                         to talk about airport jobs of the
                                                                                                                                                          future airfield too.
                                                        around our customers: passengers,                                                                                                                         future or welcoming excursions to                     Sustainability
Western Sydney International is                                                                                                                           We have welcomed over 6,000                             the Experience Centre, we want
                                                        airlines, cargo companies, aviation                                                                                                                                                                             We understand that our community,
the catalyst for Western Sydney’s                                                                                                                         people to the centre in its first six                   to make sure the region’s young
                                                        service providers, retailers, property                                                                                                                                                                          as well as our future passengers and
socio-economic development, and                                                                                                                           months, and their feedback and                          people know what the airport
                                                        managers and developers. We will                                                                                                                                                                                airline and cargo customers, expects
property planning plays a critical role.                                                                                                                  insights will help us deliver an even                   means for their future.
                                                        also leverage marketing strategies                                                                                                                                                                              the airport to be sustainable. So, in the
In the coming year, this planning will                                                                                                                    better experience this year.
                                                        that are based on customer and                                                                                                                          We are continuing to roll out our                       coming year, we will continue to work
begin to focus on specific aspects
                                                        market research, ensuring a                                                                       We are also engaging with the                         Aboriginal Engagement Master Plan                       with designers and engineers to keep
such as ensuring utility (for example,
                                                        customer-focused conversation can                                                                 community in many other ways:                         in the coming year to proactively                       sustainability in mind throughout:
electricity and water) connections
                                                        take place.                                                                                                                                             ensure that building and operating
                                                                                                                                                          • our dedicated on-site community                                                                            • airport design
                                                                                                                                                                                                                the airport provides opportunities
                                                                                                                                                            engagement team. They are in                                                                                • construction
                                                                                                                                                                                                                for First Australians. More than this,
                                                                                                                                                            charge of communicating closely
                                                                                                                                                                                                                we want to ensure that the project                      • operations (once we open)
                                                                                                                                                            with communities around the
                                                                                                                                                                                                                respects and honours past, present
                                                                                                                                                            site, and answering questions in                                                                            Our commitment to the Infrastructure
                                                                                                                                                                                                                and future Aboriginal culture. Driving
                                                                                                                                                            person or via our telephone and                                                                             Sustainability Council of Australia
                                                                                                                                                                                                                Aboriginal engagement in business,
                                                                                                                                                            email contact channels, but most                                                                            (ISCA) and Green Star ratings
                                                                                                                                                                                                                education and employment, and
                                                                                                                                                            importantly, ensuring we remain a                                                                           also means ensuring main works
                                                                                                                                                                                                                including Aboriginal perspectives
                                                                                                                                                            considerate, proactive neighbour.                                                                           contractors have a proven
                                                                                                                                                                                                                in Western Sydney International’s
                                                                                                                                                                                                                                                                        sustainability track record before we
                                                                                                                                                          • working with the Forum on Western                  design is an ongoing priority for
                                                                                                                                                                                                                                                                        award them the job.
                                                                                                                                                            Sydney Airport (FOWSA). This                        our team. In the coming year,
                                                                                                                                                            initiative links the community, the                 we will also focus on proactively                       Initiatives will include ensuring
                                                                                                                                                            government and our organisation                     managing our partnerships with                          mobility-impaired passengers feel
                                                                                                                                                            during these planning and                           government, industry and community                      welcome and providing a seamless,
                                                                                                                                                            construction phases.                                stakeholders. These groups are                          efficient airport experience for
                                                                                                                                                                                                                equally focused on driving economic                     both passengers and airlines. These
                                                                                                                                                          • setting up information stands
                                                                                                                                                                                                                and social prosperity in Western                        initiatives will help us to achieve the
                                                                                                                                                            around Western Sydney. You will
                                                                                                                                                                                                                Sydney.                                                 strategic priority of delighting our
                                                                                                                                                            see us at local events, from the
                                                                                                                                                                                                                                                                        customers (see Section 1).
We engage with the community about their airport at local festivals like Campbelltown’s Festival of Fisher’s Ghost.

12    Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                                                                                                                                     Western Sydney Airport I Corporate Plan 2020 – 2021   13
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
4. Our people and capability                                                                                                              5. Managing our risk
Western Sydney International Airport will be a major catalyst for growth                                                                  We aim to create a strong, positive risk culture – one that promotes an open,
and development in the region. One of our important objectives is to                                                                      proactive approach to managing risk, especially on a project of our size.
establish our organisation as an employer of choice by continuing to create
                                                                                                                                          To foster this culture, our Board of      •H
                                                                                                                                                                                      ealth, Safety and Wellbeing:              •C
                                                                                                                                                                                                                                   yber Security: risks from breaches
a safe, engaging, productive and flexible working environment.                                                                            Directors and management team              risks affecting the health, safety           of, or attacks on, our information
                                                                                                                                          are committed to implementing a            and wellness of our employees,               systems
We are committed to ensuring                                                                                                              strong risk management framework           contractors and the communities in
that the airport generates the right                   WSA has committed to ambitious workforce targets as set out in the                                                                                                        •T
                                                                                                                                                                                                                                   echnology: risks that threaten, or
                                                                                                                                          that considers both threats and            which we operate
economic and social benefits for the                   table below.                                                                                                                                                               are as a result of, the technology
                                                                                                                                          opportunities. This approach allows
greater Western Sydney region by:                                                                                                                                                   •E
                                                                                                                                                                                      nvironment: risks affecting our            environment
                                                                                                            *A diverse workforce,         us to identify, assess and manage
                                                       Workforce                              Target                                                                                 impact on the environment
• using local suppliers and employing                                                                      includes participation        risk across the company. It also aligns                                                •D
                                                                                                                                                                                                                                   esign and Delivery: risks affecting
  local resources where possible and                   Residents of Western Sydney          30% during      of priority jobseekers        with our commitment to a culture          •S
                                                                                                                                                                                      ustainability: risks affecting our         our ability to deliver the project to
  cost-effective                                                                           construction     and under-represented         that prioritises and values safety         ability to achieve sustainability            scope, on time and within budget
• creating opportunities for                                                               50% during      groups in the industry        across all aspects of delivery and         objectives
                                                                                                                                                                                                                                 •O
                                                                                                                                                                                                                                   perations: risks affecting our
  Indigenous workforce and suppliers,                                                       operations      including women in non-       operation.
                                                                                                            traditional roles, women in                                             •G
                                                                                                                                                                                      overnance, Legal and                       ability to operate the business
  learning workers, including                          Indigenous workforce                    2.4%         leadership, economic and      The COVID-19 pandemic has severely         Compliance: risks affecting internal
  trainees, apprenticeships and                                                                                                                                                                                                  In addition, a key part of our
                                                       Diverse workforce*                      7.6%         socially disadvantaged        disrupted the aviation industry as         governance processes, fraudulent
  workers training to upgrade their                                                                                                                                                                                              management structure is the Audit
                                                                                                            people, and people with a     well as the economy and society            or corrupt behaviours and meeting
  qualifications and skills                            Learning workers                        20%                                                                                                                               and Risk Committee. This committee
                                                                                                            disability.                   more generally. The uncertainty            regulatory compliance
                                                                                                                                                                                                                                 sets out the charter for managing
• collaborating with the education                                                                                                       looks set to continue for some time
                                                                                                                                                                                    •S
                                                                                                                                                                                      trategic: risks affecting the             risk in each of the areas above, and
  sector, including TAFE, university,                                                                                                     to come. Whilst the domestic path
                                                                                                                                                                                     delivery of our strategy and overall        assesses new risks brought to their
  and Registered Training                                                                                                                 to recovery is becoming clearer, the
                                                                                                                                                                                     business success                            attention.
  Organisations (RTOs) where                                                                                                              future development of international
  appropriate                                                                                                                             and the impact on airlines and            •F
                                                                                                                                                                                      inancial: risks affecting                 We aim to manage and control
• encouraging a diverse workforce,                                                                                                       airports remains cloudy. In response       shareholder value and our project’s         all risks to minimise any negative
  including women in non-traditional                                                                                                      to COVID-19, we developed a                or business’s overall financial             impact, and our approach allows us
  roles, women in leadership, socially                                                                                                    business continuity plan which seeks       stability                                   to understand foreseeable risks so
  and economically disadvantaged                                                                                                          to maintain the momentum of the                                                        that effective decisions can be made
                                                                                                                                          project whilst safeguarding the           •C
                                                                                                                                                                                      ommercial: risks impacting our
  people, and people with a disability                                                                                                                                                                                           despite uncertainty. This kind of
                                                                                                                                          safety of our employees, partners,         revenue and the value of both the
                                                                                                                                                                                                                                 effective risk management is essential
• continuing to partner with                                                                                                             contractors and the general public.        business and the airport
                                                                                                                                                                                                                                 for any organisation’s success, and for
  construction contractors to develop                                                                                                     We will continue to capture and           •S
                                                                                                                                                                                      takeholder and Reputation:                successfully delivering any project.
  innovative programs                                                                                                                     assess information and adjust our          risks affecting community and
With safety as our highest priority, we                                                                                                   plans, both in terms of project                                                        In managing our risks, we strive to
                                                                                                                                                                                     stakeholder expectations and the
will continue our employee wellness                                                                                                       delivery and ensuring the airport                                                      meet the highest standards through
                                                                                                                                                                                     ability to build the good will of the
programs and activities. We will                                                                                                          design accommodates changing                                                           our framework, which is why we hold
                                                                                                                                                                                     organisation
also keep building a workplace that                                                                                                       requirements.                                                                          ourselves to AS/NZS ISO 31000:2018
fosters a growth mindset, flexibility                                                                                                                                               •P
                                                                                                                                                                                      eople and Capability: risks               Risk Management – Principles and
and high performance. This is an                                                                                                          We manage a robust risk profile and        affecting how we attract and retain         Guidelines on implementation
approach that centres on results and                                                                                                      have established control frameworks        talent, and our employees’ ability to       (ISO 31000), an internationally
brings our values of safety, integrity,                                                                                                   for risks that have the potential to       do their jobs                               benchmarked standard.
inclusion, pioneering, courage and                                                                                                        affect the company’s performance.
                                                                                                                                          These risk areas include:                 •S
                                                                                                                                                                                      ecurity: risks affecting our physical
passion to life.                                                                                                                                                                     security management and business
As a result, we will develop a high-                                                                                                                                                 resilience
performing, capable and agile
workforce that is ‘empowered to
deliver’.

          Western Sydney International Airport was
         introduced to the world’s airlines as a new
           approach to Sydney at the World Routes
                           Conference in Adelaide.

14   Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                                                                                                 Western Sydney Airport I Corporate Plan 2020 – 2021   15
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
6. Measuring our performance
To ensure we are holding ourselves                    important to track how we are                              • environmental performance
accountable against our strategic                     performing against the following                           • community engagement
priorities (see Section 1), we have                   areas:                                                     We track both financial and
set a range of performance                                                                                       non-financial performance because
                                                      • safety record
measurements and targets.                                                                                        both dimensions are critical to our
                                                      • employee engagement
In the coming year, it is important                                                                              success. We will then review our
                                                      • infrastructure delivery                                 performance against these targets
to align these performance
                                                      • building the business                                   each year, to make sure we remain
measurements with the project’s
early delivery phases. It is particularly             • financial performance                                   focused, relevant and effective.

                  Performance outcome                                                                  Measure/Target
              Safety record                                       Measure:                                 2020-21 target:               2021-22 onwards:
              This measures our success in                        Total Recordable Injury                  TRIFR < 5*                    TRIFR < 5*
              cultivating and reinforcing a                       Frequency Rate (TRIFR)
              safety-first, prevention and
              protection mindset amongst
              our employees, contractors and                                                                *Industry benchmark         *Industry benchmark
              consultants.
              Employee engagement                                 Measure:                                 2020-21 target:               2021-22 onwards:
              This measures our success in                        Employee engagement                      Uplift to 3% above            Annual uplift
              engaging with the team, fostering                   score                                    the Australian                in employee
              agility, engaging leadership, talent                                                         benchmark                     engagement score
              focus and commitment to roles.

              Infrastructure delivery                             Measure:                                 2020-21 target:               2021-22 onwards:
              This measures our success                           Completion of key project                Completion of                 Completion of
              in achieving the key project                        milestones within the                    infrastructure                infrastructure
              milestones for building the                         specified timeframes                     delivery priorities           delivery priorities for
              infrastructure laid out in this plan.                                                        for the financial             the relevant financial
                                                                                                           year                          year

              Environmental performance                           Measure:                                 2020-21 target:               2021-22 onwards:
              This measures our success                           Prevention of material                   Nil Environmental             Nil Environmental
              in effectively executing the                        harm to the environment                  Protection                    Protection Orders
              Construction Environmental                                                                   Orders issued                 issued by the Airport
              Management Plans (CEMPs)                                                                     by the Airport                Environment Officer
              throughout the delivery phases of                                                            Environment
              the airport.                                                                                 Officer

              Developing the business                             Measure:                                 2020-21 target:               2021-22 onwards:
              This measures our success                           Completion of key                        Completion of                 Completion of
              in achieving the key business                       business milestones within               business priorities           business priorities
              milestones for building the                         the specified timeframes                 for the financial             for the relevant
              business laid out in this plan.                                                              year                          financial year

              Community engagement                                Measure:                                 2020-21 target:               2021-22 onwards:
              This measures our success in                        Community engagement                     Maintain at least             Maintain the index
              engaging with the community                         index                                    the 2019-20 result            at 65% or more
              and their subsequent awareness                                                               of 65%
              and support of Western Sydney
              International (Nancy-Bird Walton)
              Airport.

              Financial performance                               Measure:                                 2020-21 target:    2021-22 onwards:
              This measures actual expenditure                    Variance to budget                       Expenditure within Expenditure within
              relative to budgeted forecasts.                                                              budget             budget

            The performance criteria in this Corporate Plan will be tracked internally and reported through the Annual Report process. The Company also monitors
            performance trends to ensure performance-related risks are identified in a timely manner and are addressed proactively. It is important to note that factors
            which are beyond the Company’s control may arise that impact achievement of the targets set out above however, WSA will mitigate these situations
            wherever practicable. Furthermore, it is expected that performance criteria will be refined and will evolve as WSA moves closer to operations in 2026.
                                                                                                                                                                                       Creating an easy and seamless travel experience.
16   Western Sydney Airport I Corporate Plan 2020 – 2021                                                                                                                   Western Sydney Airport I Corporate Plan 2020 – 2021   17
Corporate Plan 2020-2021 - westernsydney.com.au - Western Sydney Airport
WSA Co Limited
ABN 81 618 989 272
PO Box 397
Liverpool NSW 1871

westernsydney.com.au
18   Western Sydney Airport I Corporate Plan 2020 – 2021
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