COVID-19 Coronavirus update 12 June 2020 - East Gippsland ...
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COVID-19 Coronavirus update
12 June 2020
Feeling unwell? Get tested
East Gippsland – the way we do A clinic has been opened in Bairnsdale to assess,
business now test and diagnose respiratory cases, including
COVID-19, influenza and pneumonia.
East Gippsland Shire residents, Bairnsdale Medical Group (BMG) will operate the
businesses, Councillors, staff and the new respiratory clinic at a purpose-built facility
communities in which we live have located at 20 Forge Creek Road, past the
been hit hard over recent years – by Bairnsdale RSL.
below average rainfall; timber, fishing
and farming industry transitions; the The BMG respiratory assessment clinic will provide
2019/20 summer bushfires and now the assessment, including testing for COVID-19, and
COVID-19 pandemic. care of patients presenting with mild to moderate
respiratory symptoms.
We have been there for our community Entry to the new clinic will be from the corner of
through all these events and now we Forge Creek Road and Payne Street.
have a plan for our gradual transition
out of the Stage 3 COVID-19 It will operate Monday to Friday, initially from 10am
restrictions imposed by the Victorian to 4pm with scope for increased hours as
Government. determined by demand.
Those seeking to be tested must have mild
Our plan, East Gippsland – the way we symptoms and must register for an appointment at
do business now is designed to be this web page or by phoning (03) 4116 2014.
dynamic and will be reviewed in
response to government
announcements and other changing Re-opening of facilities and services
circumstances.
We would like to thank you for your patience and
It will build on what we have learned understanding during the re-opening of some of our
about delivering our services since the services and facilities.
pandemic began and sets out what Our decision to re-open facilities and services is in
Council will do to emerge from Stage 3 line with advice from the Chief Health Officer and
restrictions in a way that benefits our the Victorian Government’s easing of restrictions
community, supports our people and announced 24 May.
continues to safeguard the health and
wellbeing of both. Below are the confirmed services that have been
re-opened or confirmed to re-open:
Customer service centres
The Bairnsdale Corporate Centre and customer
service centres at Omeo, Orbost, Lakes Entrance,
Mallacoota and Paynesville are now open.
Standard operating hours apply: Monday to Friday,
8.30am to 5pm.
1COVID-19 Coronavirus update
12 June 2020
Mallacoota’s standard hours are Mondays and pandemic. On Tuesday 9 June, the centre will
Tuesdays, 10am to 2pm; Wednesdays to Fridays, reopen to walk-in traffic.
2-5pm.
Through the Bushfire Recovery Centre, you can
The Pyke Street Business Centre remains closed access financial and legal support services,
to the public. financial and personal counselling, and business
support. To speak to the helpful team at the
• We encourage contactless payments.
Bushfire Recovery Centre, call 5153 9500 and
• If you can continue to do business over the press 1.
phone or online, we encourage you to.
• Assistance from our planning, rates and other
teams will continue via telephone and/or
Library services
appointment only. • The Bairnsdale Library is open for normal
hours: Monday to Friday, 9.30am – 6pm;
• Library services at customer service centres
Saturday, 9.30am – 12pm
will continue on a pre-order ‘click and collect’
basis from the library online catalogue or • Sanitisers will be available at entry and exit
telephone. Staff will be happy to select items points, as well as various locations throughout
for customers. Library items can be collected the library
any time during standard hours (no
• Customers to be able to access and browse
appointment necessary).
our collection and make selections without the
• VicRoads services at Omeo, Orbost and assistance of staff, if sanitisers are used
Mallacoota and Centrelink services at Omeo
• In order to ensure we comply with Victorian
are available by appointment only. Please
Government requirements some restrictions
contact Council on 5153 9500 and ask for
will still apply inside the library:
your local service centre to make the
appointment. • 20 people allowed in the library
building at any given time
• We are complying with COVID-19
requirements, so customer numbers in each • The name and contact details of
facility are restricted. We ask you to comply people entering the library will be
with the instructions provided at each centre. recorded to assist with contact
Some locations will have alternative access tracing should it be required
doors. Social distancing and good hand • Internet facilities (available
hygiene apply. We may ask for your name computers and access on personal
and phone number to support contact tracing devices) will be available for a
(information will be kept for 28 days). maximum 30 minutes per customer
• Restricted numbers and social
Bushfire Recovery Centre distancing rules apply – please be
patient and follow the visual aids
The Bushfire Recovery Centre in Service Street
has been open for appointments only during the • Our contactless library and online services,
included story time, rhyme time and e-books,
will continue
2COVID-19 Coronavirus update
12 June 2020
• Satellite libraries (at customer service centres) • All other park terms and conditions apply.
will remain closed until further notice as part of Prices are not fixed and subject to change.
a staged re-opening process Please contact the park for a quote
• The mobile library service remains suspended Eagle Point Caravan Park:
until further notice
• Bookings will be spaced with at least 1 free
site between each booking
Caravan parks • Self-contained 12-month permit dwellings can
be occupied by permit holders
• The below listed free and paid parks reopened
on 1 June • Cabins will be available for bookings
• All park amenities blocks will remain closed • Bookings must fill out a COVID-19 site
for the below sites in line with Victorian registration form before arrival and/ or onsite
Government restrictions before a booking is accepted
• All bookings must be in fully self-contained • Payments will be card only
accommodation, including a toilet and cooking
• Dump points will be available within the park
facilities
• Social distancing measures will be in place at
Cann River Rainforest Caravan Park and Genoa
the main office
Rest Area Campground:
• All other park terms and conditions apply.
• Time limit restrictions of an overnight stay
Prices are not fixed and subject to change.
remain in place
Please contact the park for a quote
Swifts Creek Caravan Park:
• Bookings must complete a COVID-19 site
Recreation centres
registration form before arrival and/or on site
before a booking is accepted The Bairnsdale Aquatic and Recreation Centre
and Lakes Entrance Aquadome are now open for
Mallacoota Foreshore Holiday Park:
prebooked lap swimming only, in line with Victorian
• Bookings will be spaced with at least 1 free Government restrictions.
site between each booking
Opening times:
• Bookings must fill out a COVID-19 site
• Monday to Friday – 6am to 9am
registration form before arrival and/or on site
before a booking is accepted • Saturday – 9am to 12pm
• Payments will be card only • Sunday – closed
• Dump points will be available within the park • Queen’s Birthday public holiday - closed
• Moorings and jetty bookings are limited How to pre-book your lap swimming session:
• Social distancing measures will be in place at • Book your session online via our website (visit
the main office the ‘Lap lane availability’ page) prior to
attending the centre and follow the prompts
3COVID-19 Coronavirus update
12 June 2020
• No bookings or payments will be made on Bairnsdale:
site. You must book online prior to attending
6-8 June (long weekend): 10am – 4pm
the centre
9-12 June: 10am – 4pm
• All bookings must fill out a COVID 19 site
registration form (preferably prior to arriving, 13-14 June: Closed
available on our website) before arrival and 15-19 June: 10am – 4pm
pass this onto customer service upon
attending your session and registering onsite 20-21 June (ski season opening weekend): 10am -
4pm
• Sessions will only be available in 1-hour
blocks (45 minutes in the water and 15 22-26 June: 10am – 4pm
minutes to enter and leave the facility) 27-28 June: Closed
• Individuals can only book 1 session a day. Lakes Entrance:
Bookings will be open 72 hours prior and
6-8 June (long weekend): 10am – 4pm
close at 3pm the day prior to each lap swim
session 9-12 June: Closed
• Members and casual users will pay a fee per 13-14 June: 10am – 4pm
session
15-19 June: Closed
• All memberships will remain suspended until
20-21 June: 10am – 4pm
the facility is fully reopened
22-26 June: Closed
Other information:
27-28 June: 10am – 4pm
• Only 20 people will be allowed in the pool hall
at one time Visitor enquiries and bookings via phone and email
continue to be available.
• Only three people will be permitted per lane
• No access to showers, changerooms or
lockers Public playgrounds, outdoor communal
gym equipment, skate and dog off-leash
• The gym, spa, sauna, warm water / shallow
parks
pools and cafe remain closed, and swim
school remains suspended All of the above are now open.
• Social distancing measures will be in place • We have completed a deep clean of our
playgrounds, but these will not be cleaned
• Facility terms and conditions still apply
daily
Visitor Information Centres • Toilets associated with playgrounds will be
The Bairnsdale and Lakes Entrance Visitor progressively opened
Information Centres will re-open on Saturday 6 June
• We continue to recommend that people do not
for the long weekend.
use public water fountains and bubblers
Opening details (subject to change due to demand
• Physical distancing and group limits remain,
and volunteer capacity) until 28 June as follows.
but the latter has increased to 20 people
4COVID-19 Coronavirus update
12 June 2020
• Local Laws will continue animal collection and
the operating of the pound
What remains closed:
• Health officers will continue to work
Closures that remain in place include:
• Beaches are open, but social distancing and
• Forge Theatre
groups of no more than 10 apply
• Mobile libraries
Immunisation sessions
• Some public toilets at playgrounds and areas
where people gather to reinforce social Due to current restrictions on social distancing in
distancing. alternate open toilets are available relation to COVID-19, immunisation sessions will
nearby. Signs have been put up to direct now run by appointment only.
people to the nearest facilities that are open.
Influenza vaccinations
Influenza vaccinations are available from Council’s
What remains open: immunisation service by appointment only.
The following facilities and services remain open. Please visit our website for updated information
Best practise social distancing guidelines must be and to find out when you can make an appointment
observed in all public spaces. for flu vaccination
• Marinas at: https://www.eastgippsland.vic.gov.au/Services/P
ublic_Health/Immunisations/Influenza_Vaccination_
• Planning Program
• East Gippsland Livestock Exchange, only Rhymetime and Storytime:
people essential for a sale to proceed are
permitted We're bringing Storytime and Rhymetime online
while our libraries are closed.
• Waste sites and kerbside waste collection
Visit our website to watch them
• Aerodromes https://www.eastgippsland.vic.gov.au/Libraries/Kids
• Raymond Island Ferry - casual fees are _and_Teens
suspended for all vehicles to allow social
distancing.
Coronavirus support services
We have introduced four hourly cleans of the
ferry passenger deck from today. These World Elder Abuse Awareness Day
cleans mean that the deck won’t be available World Elder Abuse Awareness Day (WEAAD) is
for foot traffic passengers from 9.30 – commemorated each year on 15 June to highlight
10.30am; 1.30 – 2.30pm; and 5.30 – 6.30pm one of the worst manifestations of ageism and
as the cleaner will be on deck at this time. inequality in our society, elder abuse.
The ferry will operate during these times for
vehicles only,
Elder abuse is any act which causes harm to an
Those in vehicles are also reminded to keep older person and is carried out by someone they
their windows up at all times to respect social know and trust such as a family member or friend.
distancing requirements. The abuse may be physical, social, financial,
5COVID-19 Coronavirus update
12 June 2020
psychological or sexual and can include National Dementia Helpline – 1800 100 500
mistreatment and neglect. For information about
A free and confidential service where you can chat
online events go to
with caring and experienced professionals about
https://elderabuseawarenessday.org.au
dementia and memory loss concerns for yourself or
Seniors Rights Victoria provides information, other. Monday to Friday – 9am – 5pm or visit
support, advice and education to help prevent elder https://www.dementia.org.au/helpline
abuse and safeguard the rights, dignity and
Disability support
independence of older people. If you, your client or
someone you know is experiencing elder abuse, The Disability Information Helpline provides
please contact the free confidential Helpline: 1300 information and referrals for people with disability
368 821. https://seniorsrights.org.au who need help because of coronavirus (COVID-19)
Friend Line a national telephone support You can contact the Helpline in the following ways:
service for older Australians - 1800 424 287 • Phone (free call): 1800 643 787
Friend Line (1800 4 CHATS) will expand to be • If you are deaf, or have a hearing or speech
available outside business hours, seven days a impairment, you can also call the National
week. This is managed by Friends for Good. Relay Service on 133 677.
FriendLine is operated by volunteers who are The Helpline is available Monday to Friday
screened and trained 8.00am to 8.00pm and Saturday and Sunday
http://www.friendline.org.au/ 9.00am to 7.00pm. It’s not available on national
public holidays.
Modern Ageing Portal
Coronavirus accessible resources
The Global Centre for Modern Ageing has
launched an information portal filled with tips and For accessible information on Coronavirus, please
links to help older people to stay healthy, see the below links:
connected and active. • Auslan – Information and support for people
Visit the portal with disability and carers
Older Pensioners Support Hotline • Coronavirus – What is it? - Easy Read
The support line is available Monday to Friday, • Coronavirus – 5 things to do right now – Easy
except public holidays, from 8:30am to 6pm. For Read
more information visit • Coronavirus – What you need to know – Easy
https://www.myagedcare.gov.au/covid-19- Read
information-support
• Coronavirus – FAQs – Easy Read
Carers Australia Victoria
• Coronavirus – Social distancing – Easy Read
Carers Victoria continues to provide services,
however its office is closed to visitors and face to • Coronavirus – Staying at home – Easy Rea
face contact is temporarily suspended. Phone 1800 MyAusCOVID-19 App
514 845 for assistance or visit:
Migration Council Australia (MCA) has developed a
https://www.carersvictoria.org.au/
Government sponsored multilingual app. To
6COVID-19 Coronavirus update
12 June 2020
download the app please visit
https://www.myauscovid-19.org.au
Registering for Centrelink
If you have been affected by the COVID-19
restrictions, Centrelink has now updated its
processes so you can register your intention to
claim a Centrelink payment on the Centrelink
website. This means you do not need to call or visit
a Centrelink office to start the process.
You don’t need to complete a full claim right now.
You can register your intention to claim at a time
and place that works for you. Centrelink will
backdate your payment.
Once you’ve registered your intention to make a
claim, Centrelink will contact you to let you know
For more information visit
www.servicesaustralia.gov.au
More information on COVID-19
Visit the Department of Health and Human
Services website for the latest advice and updates
on the response to COVID-19:
www.dhhs.vic.gov.au/coronavirus
If you are experiencing any symptoms of COVID-
19, please contact your GP or call the dedicated
hotline on 1800 675 398.
The Department of Health and Human Services
also has a self-assessment chart to help you
decide if you should be tested.
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