#COVIDTIMES: Social experiments, liminality and the COVID-19 pandemic

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Journal & Proceedings of the Royal Society of New South Wales, vol. 154, part 1, 2021,
pp. 60–68. ISSN 0035-9173/21/010060-09

        #COVIDTIMES: Social experiments, liminality and
                 the COVID-19 pandemic
                                          Genevieve Bell
          College of Engineering and Computer Science, Australian National University,
                                      Canberra, Australia
                                 Email: Genevieve.Bell@anu.edu.au

                                             Abstract
On the 22 of March 2020, the Australian government announced Stage 1 restrictions in response
          nd

to the global coronavirus pandemic (Johnson and Smale, 2020). Since then, numerous nation-wide
measures have been implemented in an effort to control the rate of transmission and minimise the
pandemic’s negative impact on the Australian people and the economy, ranging from lockdowns and
stay-at-home orders to border closures and extensive contact tracing systems. As a growing body of
research emerges exploring the efficacy and consequences of these strategies, there is an opportunity
to reflect on their social and cultural impacts. In this paper I propose two analytical lenses through
which to understand these impacts, framing the pandemic firstly as an (unplanned) social experiment
which has transformed and illuminated our relationships with digital technologies, and secondly as
a liminal moment and a shared set of social experiences.

                Introduction                             The pandemic has disrupted everything,

O     n 11 March 2020, the World Health               from the global flow of goods and services
      Organization (WHO) declared                     to the actions that individuals can take in
COVID-19 a global pandemic; that is, there            their daily lives. The estimated economic
was the worldwide spread of a new disease.            impact on both Australia and the world
The last such declaration had been made on            at large is significant, with growing unem-
June 11, 2009, with “swine flu,” or the H1N1          ployment and uncertainty about the future
influenza virus. That declaration, in turn,           of the globalised economy, and with some
drew on lessons learnt from the SARS out-             countries expected to enter a recession in the
break in 2002. Yet very little of the world’s         next year. Throughout the first year of the
experience of the 2009 pandemic, or indeed            pandemic, governments all over the world
the various outbreaks of SARS (2002–                  enacted a range of measures to mitigate and
2004), MERS (2012), and Ebola (2014–2016)             control the impact of COVID-19, including
would prepare us for what would happen                border closures, travel restrictions, stay-at-
next — though the blueprint for how to                home orders, economic stimulus packages,
handle the COVID-19 pandemic owes much                and wide-sweeping public health measures,
to prior outbreak management, including               including contract tracing technologies and
quarantines, border closures and selective            processes, mandatory masks, and quarantines.
quarantining. The WHO’s 2020 declaration              Many of these measures were enacted repeat-
triggered action at a speed and scale that            edly, as the virus spread and mutated and as
was new and startling.                                our social systems attempted to adapt and

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manage in response. Strategies around con-                 In Australia, our first stay-at-home
tainment, management, and elimination have              orders came in effect late March, when the
been adopted, rejected, or adopted anew, and           Australian government announced that
the complexities of mass vaccination cam-               all Australians were to stay home, and we
paigns have roiled many nation states.                  would, at a nation-wide level, attempt to
   Nearly a year after COVID-19 was first              “flatten the curve” (Johnson & Smale, 2020).
declared a pandemic, there have been over              There were four categories of exceptions
114 million cases and over 2.5 million deaths           to the stay-at-home mandate: health care;
(WHO, 2021). The human toll and impact                  shopping for food and basic supplies; exer-
will continue to unfold for years, touching             cise; and essential jobs. The logic behind the
everything from health to education and                 stay-at-home orders were two-fold: slow the
employment; there remains little to no clear            rates of transmission, and make it possible
consensus about how or when this pandemic               for the nationwide public health systems to
might end, or about how daily life might                prepare for a predicted inflow of patients.
look in its aftermath.                                     In early May, the co-ordination between
   There will be many accounts written                  the federal and state governments in Aus-
about this period and about its conse-                  tralia gave way to a patchwork of responses
quences. However, even now, as we remain                and restrictions that have persisted ever
in the midst of the pandemic, there is                  since, including state border closures, travel
significant insight to be gained from the               bans, and quarantines. These responses have
ways in which we are experiencing it, col-              included a variety of stay-at-home orders,
lectively and individually. How we make                 ranging from short, sharp closures, “circuit
sense of this moment, and how it might                  breakers’’ (Adelaide, November 2020; Perth,
inform what comes next, in terms of new                 Brisbane, January 2021; Melbourne, Febru-
practices, values and even rules, feels gen-            ary 2021), to longer and more protracted
erative. Likewise, an analysis of our passages          restrictions, including an unprecedented
through the pandemic could help illuminate              111-day stay-at-home order in Victoria
possible opportunities for meaningful social,           which, combined with a nightly curfew,
political, institutional, and individual trans-         restricted mobility, and border closures
formations.                                             (August–October 2020).
                                                           As a result of these interventions and
        Australia and COVID-19                          continued travel restrictions, border clo-
By early April 2020, more than half the                 sures and aggressive public health measures,
world’s population was in some form of                 Australia has recorded only 29,000 cases and
state-sanctioned lock-down (Kaplan et al.,              a little over 900 deaths since the first case
2020; Sandford, 2020; Storrow, 2020; Woods,             appeared in Australia in January of 2020
2020), and the use of stay-at-home orders               (Australian Department of Health, 2021).
and other forms of restrictions have contin-           There will be much written about the eco-
ued globally ever since, with some countries            nomic impact and the various government
closing their borders completely and others             mechanisms implemented to ameliorate
entering into the second and third periods              the worst harms here in Australia. Likewise,
of city, region and state-wide lockdowns.               the social and cultural impacts which have

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been far reaching, offer much upon which               ment. It made more visible long-standing
to reflect and learn. In this paper, I want to         social and economic inequities, especially
offer just two possible avenues of analysis of         around gender (Johnston et al., 2020). What
the social and cultural impacts here in Aus-           quickly became clear was remote work was
tralia: the pandemic as (unplanned) social             more than just giving someone a webcam
experiment; and the pandemic as liminal.               on a laptop: it meant changing the nature of
                                                       how an organisation functions, the purpose
   The pandemic as social experiment                   of meetings, and organisational processes
The immediacy and scale of the various stay-           and structures, including how new employ-
at-home orders here in Australia created               ees are on-boarded, and teams are cultivated.
massive social change in a very short time.
From the initial nationwide stay-at-home                              Online education
orders in March 2020, to the various state             Making online education successful is more
and city restrictions, one way to think about          than just putting your PowerPoint slides
the pandemic is as a series of significant             online or settling a student in front of a
social experiments here in Australia. Of               laptop. During the pandemic, the efficacy
course, these “experiments” were unplanned,            of online, digitally enhanced, and/or remote
frequently ran without a control group, and            education learning experiences has been
were certainly not something to which we,              tested with a range of student demograph-
as participants, had anything resembling               ics (from primary and secondary school to
informed consent or an ability to decline to           university, to professional training). Students
participate. That said, there is much we can           have encountered new forms of learning, and
learn from the impact of the pandemic on               the changes have revealed complex layers of
our daily lives, and especially regarding the          infrastructural, pedagogical, social, and famil-
role of technology in our daily lives. The les-        ial challenges, as well as reinforcing some of
sons we could draw from this period might              the oft-encountered challenges for regional
help inform public policy, regulation, and             and remote communities (Armour et al.,
standards, as well as future state, national           2020), and revealing new forms of tacit labour
and private investments in everything from             in the home as parents became teachers’ aides
infrastructure to training.                            and technical support.
   Here are just five areas in outline, related
to technology in our daily lives, we could                          Telehealth services
choose to examine further:                             The pandemic has seen the Australian Gov-
                                                       ernment introduce temporary measures to
                Remote work                            increase the scope of telehealth coverage
The feasibility of remote working was                  under the Medicare Benefits Scheme (MBS)
abruptly tested in late March and early April          to cover the entire population due to its
of 2020, with organisations small and large            effectiveness in triaging and monitoring
transitioning to a remote workforce within             COVID-19 cases — a quality already dem-
days or weeks. This has created new ways to            onstrated in countries such as Singapore and
work, and tested underlying infrastructure,            South Korea. An unforeseen consequence of
technical literacy, and availability of equip-         this has been greater insight into the poten-

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tial benefits of telehealth, and it appears                              Data privacy
that government moves to roll back these               The trade-off between safety and privacy has
measures are already meeting resistance                 become very real, with the need for rapid,
from medical practitioners (Maguire, 2020;              accurate contact tracing to help contain the
Hunt, 2020; Seselja, 2020). After all, being            spread of COVID-19, and the use of digi-
able to see your doctor at the appointed                tal technologies and data to help in those
time without having to think about park-                efforts (Bell, 2020; Bell et al., 2020). The
ing or worrying about how you are going to              public debate around the use and efficacy
manage your children or how you are going               of the COVIDSafe app made it clear that
to get into the office seems like a positive            issues of privacy, trust and data collection
step.                                                   remain sensitive ones in Australia. The rapid
                                                        proliferation of state-based, commercial and
        Online shopping and payments
                                                        local check-in mechanisms have unfolded
The closure of brick-and-mortar stores                  with considerably less debate around data
driven by pandemic-related public health                use, security and trust, but have nonethe-
measures such as social distancing has been             less continued to thrust these issues into
accompanied by a rapid uptake in Australia’s            the spotlight. The nascent debate about a
traditionally laggard e-commerce industry,             “vaccination passport” again proposes to
with 5.2 million Australians shopping online            bring these issues to the fore (Bell, 2020;
in April 2020 — the highest number ever                 Hern, 2021).
recorded at the time, and 31% higher than
the 2019 average (Australia Post, 2020; Mor-                From data collection to action:
timer et al., 2020). This has put pressure on                        next steps?
delivery systems and payments systems, and             It is not yet clear which of these unintended
raises questions about the future of certain           experiments, and the many others that are
kinds of physical spaces. This online shop-            ongoing, will most profoundly change us, and
ping boom has also created a wave of new               which will fade in a post-pandemic recovery.
data, unexpectedly impacting algorithms                However, all these unplanned social experi-
that help determine supply chains, goods,              ments and their results are revelatory for
and future purchases.                                  how we might design a post-pandemic Aus-
   Australia is already well-known for its             tralia. Clearly, during this period, we have
high adoption rate of contactless “tap and             experienced changes in how we use, think,
go” payment methods, and COVID-19 has                  and feel about digital technologies. Are these
only encouraged this trend by transforming             trends and opportunities revealed during the
contactless payment from a convenience to              COVID-19 pandemic ones we could amplify
a hygiene necessity. This continued move               or accelerate, or that we could remediate and
towards a cashless economy has catalysed               fix for good?
discussion about the operation and equity                 As with all good experiments, even the
of our existing cashless infrastructure (Letts,        unplanned ones, there comes a moment to
2020; Collett, 2020).                                  move from data collection to action. While
                                                       the pandemic is clearly still shaping Aus-
                                                       tralian daily life, there are lessons we can

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draw from the first year that could inform                 we, as humans, make passages through the
both public policy and commercial activ-                   world. He was particularly interested in
ity, especially regarding the importance of                how such passages through time and space
robust data, information and communica-                    could have a common ritual structure, and
tion networks and equity of access to the                  what the nature of those structures might
same. Likewise, it is again clear that the                 be. In articulating his theories around such
availability of networks and equity of access              rites of passage, he also articulated a time
must also be accompanied by significant                    and space in between. He called this liminal,
investment in the tools, processes, security,              or liminality. He, and his followers, would
and skills necessary to successfully utilise               define it as having the quality of ambigu-
those networks.                                            ity or disorientation, the middle moment
                                                           between what was and what will become
    The pandemic as a rite of passage                      (Turner, [1969] 2008: 94). He would also go
During the arc of the pandemic so far, we                  on to write about the rites and rituals that
have variously come out of homes, gone back                both begin and end a period of liminality,
into homes and closed, opened, reclosed,                   rites and rituals of separation and re-incor-
and reopened all manner of social and com-                 poration (Van Gennep, [1960] 2019: 21). This
mercial enterprises, as well as city, state and            feels like one way to think about, or theorise,
national borders. How would one start to                   our experiences of the COVID-19 pandemic.
talk about these experiences beyond the per-               Liminality, as a way to describe the moment
sonal narratives? Are there ways of thinking               between moments and the places between
about the pandemic as a structural social                  places, is a concept that seems to resonate
moment? Perhaps our experiences of the                     with the Australian experience of the pan-
pandemic could also be understood as a set                 demic (Bell, 2021).
of shared social experiences, not just experi-                This theoretical frame seems especially
ments. Through this lens, we might reflect                 evocative now. Is one way to approach the
on the pandemic as a journey, or as a way                  pandemic and to talk about its consequences
we have occupied time and space over the                   to think about it as a liminal moment? And
last twelve months, and in particular the                  if so, what are the pieces of that liminal-
ways in which these experiences of time and                ity? During this first year of the COVID-19
space are unlike those which came before                   pandemic, have certain spaces or times been
(Bell, 2021).1                                             liminal, what work were they doing cultur-
   At the turn of the last century, the Bel-               ally/socially, what work we are doing in
gian anthropologist Arnold van Gennep                      them, and how have we transited in and out
wrote about the ways in which differ-                      of them? Perhaps framing our experiences of
ent cultures structure their movements                     the pandemic through this lens might offer
through time and space ([1960] 2019): how                  a different kind of conversation.

                                                                       Six liminal frames
1  For many Australians, the feelings of ambiguity,        My team and I went and looked at all the
unfamiliarity and dislocation pre-date the COVID-19
pandemic, given that 70 to 80 per cent of the Aus-         kinds of conversations people were having;
tralian population were also impacted by drought,          the formal pieces, the governmental pieces,
bushfires, and smoke (Biddle et al., 2020).

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Journal & Proceedings of the Royal Society of New South Wales
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the individual responses, and we saw the             goods and services where they once did not
outlines of six themes of this liminal stage.        have to move quite like that, and in the move-
These threads revolve around temporality,            ments of people. Who has had to become a
embodiment, intermediation, mobility,                policer of these seams who wouldn’t have
relationships and identity (for a further            been otherwise — parents, health-care work-
explication, see Bell, 2021).                        ers, retail staff, hospitality workers, soldiers,
                                                     police? Some of those seams and instances
                Temporality                          of intermediation have been long invisible
The destabilising of our shared understand-          and are now starkly visible — state borders
ing of time is an obvious characteristic of          would be one obvious example, likewise food
this COVID-19-induced liminal moment.                supply changes. The notion of what moved
For many, days blurred into each other,2             and what did not, and how those things
likewise weeks and months. The contours              moved and having to know where they came
of time were flattened, and its cadence had          from, is at least one form of intermediation
new patterns: what once moved fast that              that is now visible. Whether these seams and
now moves slow, what once moved slow that            movements will become invisible again later
now moves fast.                                      is complicated. Whether we can forget them
                                                     again, doubly so.
           Presence and embodiment
There have been transformations in ideas                                Mobility
about presence and embodiment. At its                The pandemic has been characterised by
most straightforward, the physical became            changing ideas about what could move,
virtual. We have reimagined the physical,            what should move, what should not move
the virtual, the digital, and the analogue,          but did anyway, and where we had fears
and in so doing also challenged ideas of how         about things moving. This involves regulating
things do and do not move. After all, in this        human movement, for example negotiating
moment, certain forms of embodiment were             the 25 kilometre border around Melbourne
seen as being dangerous, a classic hallmark          in the second lock-down (August 2020) and
of liminality. Being present was seen as             the restrictions on fly-in, fly-out workers in
being dangerous and we have actively re/             Western Australia mines; restricting human
calibrated our senses of our social selves to        moment, through closing our national
maintain “safe” distances.                           boundaries and thus redefining what it means
                                                     to be an Australian living abroad who can
         Intermediation and services
                                                     call Australia home but can’t physically come
How things are being intermediated has               home; and the movement of ideas rather
been unexpectedly hyper-visible during the           than bodies, where you might be part of a
pandemic. We have had to both encounter              global community you can only see through
seams, borders and boundaries we had not             a digital screen. These are not just questions
previously seen, and then also manage them.          of privilege and who is able to move, these
This extended from the seams of the public           are questions of positionality that feel as yet
and the private to the (non-)movements of            unresolved, but very complicated.

2   Hence, “Blursday” [Ed.]

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   There is also, in some ways, still an emerg-                            Identity
ing science concerning a whole other set of             Notions about personhood and identity,
mobilities. An ongoing set of questions sur-            who and what we are, have been hotly con-
rounding how a virus moves, whether it is               tested during this pandemic period: from the
airborne and if so, what is a safe distance            “weaponizing” of demographics — for exam-
from others and how can we control certain              ple, blaming millennials or claiming we are
spaces, as well as how we imagine what it               over protecting boomers, to the fraught use
means to have an infected body, where they              of “Karen” as a pejorative. The impact of this
will move and how they will be treated sug-             moment in time was felt unevenly, and that
gests that this particular part of this liminal         unevenness follows a set of well-rehearsed
moment is deeply contested.                             social and cultural inequities. Women have
                                                        so far borne the brunt of managing home
                Relationships
                                                        schooling, and women’s careers were more
In Australia during the early days of both              precarious and have suffered as various parts
the pandemic and the first lockdowns                    of the economy have been shuttered. What
nationwide, there was a lot of borrowed                 state were you in — in a geographic sense,
language about “we’re all in it together.”              not an emotional one — has mattered too.
That language started at a community level;            That our experiences were so inflected by
a grassroots statement from households                  our geographic locations suggests some very
and communities wanting to articulate                   localised encounters with the liminal. Who
a degree of communal activity that was                  we will be on the other side of this, as indi-
admirable and distinctly Australian. The                viduals, families, communities, as well as
contradistinction between the broader                   consumers and citizens, is yet to be revealed.
Australian experience of the pandemic and
others — for instance the American experi-                            Exiting liminality
ence — means the responsive relationship               How and when this pandemic will end is
between citizens and their elected officials           unclear. We now have vaccines, but there are
and their scientific and health advisors has           many questions regarding their efficacy, lon-
been on display almost daily.                          gevity and availability; for now, Australia’s
    Nonetheless, that language of relation-            national borders remain (mostly) closed. So,
ships, of “being in it together,” has become           at least at one level, we are still, collectively,
more complicated. Public health rules made             in a liminal moment. This means we could
it complicated be together when you had to             choose to contemplate how we might exit
constantly consider who your relatives were,           it, and in this exiting, make deliberate deci-
whom you were close to, who counted in                 sions.
your “bubble” and who was in your house-                   Van Gennep, too, was interested in how
hold. Similarly, our notions about what                we exited liminality, changed by our passage
constituted safe connectivity and safe con-            through it. He was particularly interested in
nection, as well as what it meant to be a              rites of separation and rites of reincorpo-
social creature all fluxed.                            ration — those things that individuals and

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