CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS

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CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
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                      WINTER 2023

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Podcast Pro
Atlanta’s Michael Bull loves
to talk commercial real estate.
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
WINTER 2023
                                                                                                           CREATE
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                                                                                                           REALTOR® and Staff Leadership
                                                                                                           President
                                                                                                           Kenny Parcell, ahwd, c2ex, abr, crs
                                                                                                           Commercial Committee Liaison
                                                                                                           Gregory P. Martin, ccim, gri, awhd, c2ex
                                                                                                           Commercial Committee Chair
                                                                                                           Mike M. Vachati, abr, cips
                                                                                                           Commercial Federal Policy Committee Chair
                                                                                                           Andrea Frymire, ccim, c2ex

                                                                                                           CEOBob Goldberg, epro
                                                                                                           AdvocacyShannon McGahn
                                                                                                           Finance & Internal Operations John Pierpoint

   Contents
                                                                                                           Legal Affairs & Member ExperienceKatie Johnson
                                                                                                           Marketing, Communications & EventsVictoria Gillespie
                                                                                                           Member DevelopmentMarc Gould
                                                                                                           ResearchLawrence Yun
                                                                                                           Strategic Business Innovation & Technology
                                                                                                           Mark Birschbach
    10 Straight Talk on Sales                                   Take This                                  Talent Development & ResourcesDonna Gland

    Atlanta broker Michael Bull shows the path                  04 News, Tips and Trends                   Director, Commercial EngagementJohnny Noon
                                                                                                           Director, Commercial Policy & OversightErin Stackley
    to commercial real estate success with his                  Kudos
    popular, long-running podcast.                              07 Commercial Awards                       Content & Creative
                                                                                                           Vice President, Creative & Content StrategySusan Welter
                                                                48 real estate pros recognized             Director, Content StrategyJen Hajigeorgiou
                                                                                                           Executive Editor, PublicationsStacey Moncrieff
                                                                Research                                   Executive Editor, DigitalGraham Wood
                                                                18 Inflation, War Take Toll                Copy EditorBob Soron
                                                                                                           Product ManagerErica Christoffer
                                                                Third quarter points to softening in
                                                                                                           Production ManagerWilma Veal
                                                                some sectors                               Contributing EditorsLynn Ettinger, Catherine Mesick
                                                                                                           National Sales ManagerPaula Fauth
                                                                Technology                                 Advertising ManagerAlvin Pulley
                                                                19 Broker Tools                            The YGS Group
                                                                                                           Art DirectorMegan Hacker
                                                                These innovations are just for you
                                                                                                           Senior AccountManager Ellen Hoover
                                                                Your NAR                                   Ad Sales RepresentativesNatalie Matter Bellis, Zack
                                                                                                           Buchanan, Heather Macaluso (nar@theYGSgroup.com)
                                                                20 Powerful Partnership
    14 High Times, Low Times                                    RPR Integrates CompStak
                                                                                                           The representations, information, advice, and opinions
    Real estate professionals who specialize                    Advocacy                                   presented by CREATE authors, sponsors, or advertisers are
    in working with cannabis businesses say                     21 Making Buildings Convertible            solely their responsibility. Find the full disclaimer policy at
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    the THC industry could benefit from a                       The case for a federal adaptive reuse
    little government TLC.                                      tax credit                                             The National Association of REALTORS® is
                                                                                                                       certified a 2021-22 Great Place to Work. Staff
                                                                Groundbreaking                                         of NAR operate according to six core values:
                                                                                                                       members first, leading change, respect,
                                                                22 A Ringing Success                                   collaboration, communication, and diversity
                                                                Bell Works builds on an illustrious past               and inclusion.

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               Early Innovation Hub Gains New Life
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2 www.nar.realtor/create • winter 2023
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
TAKE THIS
                                             COMMERCIALRE NEWS, TIPS AND TRENDS

                                                                                 Insurance

                                                                                 Quick Takes on Hurricane Ian’s Impact
                                                                                 Hurricane Ian caused an estimated $22 billion–$32 billion in damage to residential and commer-
                                                                                 cial property. Storm surges destroyed another $6 billion–$15 billion in real estate assets, according
                                                                                 to CoreLogic. Representatives from three insurance organizations recently weighed in on the
                                                                                 implications for commercial property owners.

                                                                                         Gallagher—Insurers                Hub International—In              Insurance Information
                                                                                  1      won’t be turning a blind     2    general, insureds need      3     Institute—Potential
                                                                                 eye to incomplete underwrit-       to show underwriters why          insurance premium increases
                                                                                 ing or underreported values        their assets are best in class    will depend on businesses’
                                                                                 anymore. Understanding the         with evidence such as             physical structures and
                                                                                 risks that pertain to their        hurricane and water mitigation    contents. Retail and restau-
                                                                                 assets—flood elevations, age       programs and checklists.          rants are probably the most
                                                                                 of roofs, general conditions       Well-written business continu-    vulnerable but may not be the
                                                                                 of the asset—is the first step     ity plans will help demonstrate   most expensive. A business
   © GETTY IMAGES / WARREN FAIDLEY/ CORBIS

                                                                                 in controlling the premiums.       proactive risk management to      that has manufacturing
                                                                                 Insurers may look for in-          the insurance marketplace.        equipment could be much
                                                                                 creased minimum deductibles        Any loss history presented        more expensive to replace.
                                                                                 for larger Tier 1 exposed          with the underwriting submis-
                                                                                 portfolios, and they will          sion should include a narrative
                                                                                 certainly focus more positively    discussing the loss, mitigating
                                                                                 on the better protected assets.    strategies, and any post-loss
                                                                                                                    corrective action.

                                                                                 Adapted from “Hurricane Ian’s Impact on CRE Insurance Rates,” written by Jordana Rothberg and
                                                                                 published in the Oct. 4, 2022, edition of Commercial Property Executive.

                                             Hospitality Comeback Prompts Big Changes
                                             Hotels adapt to guest preferences to make stays more efficient and pleasant.                        Construction costs, up
                                             With hospitality recovering across all pro-
                                             perty types and markets, hotels are adapt-
                                                                                                 Communal spaces gain ground. Travelers
                                                                                              want gathering spots: Business guests working
                                                                                                                                                 25% to 35%,
                                             ing to shifting consumer needs and wants.        remotely want public areas that are accom-         have reduced the
                                             Professional services company Colliers           modating and spacious. Leisure travelers want
                                             International shares insights into the changes   clean, cozy spaces where they can chat with        supply of new hotel
                                             and their expected longevity.                    friends or family.
                                                The apps have it. Downloading an app             Business destinations still recovering.
                                                                                                                                                 properties. Some
                                             to check in, using your phone as a room key,     Leisure travel areas are outperforming those       projects were
                                             and ordering services through a hotel brand’s    that depend on convention and corporate
                                             app all improve customer experience. Such        business. Savannah, Ga., for example, had          supposed to start
                                             improvements accelerated in the aftermath of     higher occupancy in 2021 than it did in
                                             COVID-19 and are here to stay.                   pre-pandemic years. But for some primary
                                                                                                                                                 but never did, in
                                                Travel patterns evolve. People are            business markets, recovery to 2019 levels isn’t    part because of
                                             combining work and leisure travel to a           expected until 2026 or 2027.
                                             greater extent than in the past. People who                                                         costs and in part
                                             travel for work are asking, “Why don’t I just    Adapted from “Southern Hospitality,” an inter-
                                             stay here for the weekend?” Most used to         view with Helen Zaver published in the CCIM        because of a pullback
                                             travel on a Friday or Saturday and leave on      Institute’s CIRE magazine, Summer 2022.            in the availability of
                                             a Sunday. They now are more likely to check      Zaver is a senior vice president at Colliers
                                             in on a Thursday and stay into the next week,    International and a member of its National         financing.
                                             changes that are likely permanent.               Hospitality Group.

4 www.nar.realtor/create • winter 2023
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
Booming

Supply Chain Silver Lining:
Industrial Windfall
Demand for warehouse and distribution space
in 2022 was unprecedented.

Problems in the logistics ecosystem have been compound-
ed by the shift from a just-in-time inventory model to a just-
in-case strategy, which aims to cut the odds that a product
will sell out of stock. One benefit has been an unprece-             Relocation
dented demand for warehouse and distribution space.
More than 400 million square feet of industrial space was            Cities Most Likely
expected to be absorbed in 2022, according to the NAIOP
Research Foundation.
                                                                     to Be Hot Spots for
  That has created an enormous windfall for investors and            Graduating Gen Zers
owners of warehouse and distribution facilities—and for the          Top locations are concentrated in the Northwest,
commercial real estate industry. Average rents nationally for        Midwest and Southeast.
industrial properties soared to $8.82 per square foot in 2021’s
fourth quarter and were expected to keep rising, according to        Generation Zers—those born after 1996, according
Newmark research.                                                    to Pew Research—are graduating and starting their
                                                                     careers. Commercial real estate information services
SHORTAGES FEED CONSTRUCTION BOOM                                     provider CommercialCafe ranked cities with the most
With increased demand and vacancy hovering around 4% na-             potential to attract Generation Z job seekers. Commer-
tionally—half that in many markets—construction of industrial        cialCafe included the 45 biggest U.S. cities in its ranking,
assets was at record levels across the U.S., Newmark reported.       which are based on eight indicators: cost of living index,
Evidence of the boom:                                                percentage of Gen Zers, school enrollment, unemploy-
                                                                     ment rate, internet speed, recreational establishments,
▶ Shipping container traffic is being rerouted from the West         green commuting, and parks per 10,000 residents.
  Coast to the East Coast, where warehouse construction in port
  cities like Savannah, Ga., and Charleston, S.C., is exploding.
▶ Inland markets like Las Vegas are seeing construction surges.      Youth Magnets
  In Southern Nevada, development is underway for 6 million
  square feet of new industrial space, mostly warehouse.
▶ Overwhelmed port terminals are ramping up collection of                  7
  charges related to failure to load or discharge ships in the
  time agreed upon. Companies are redirecting the freight                                                   2                             3
  to other ports, hiring third-party logistics, putting freight in                                                                   10
  containers, or leaving it in trailer yards in rural areas.                                                               6
Adapted from “Supply Chain Challenges Help Spur Industrial                                                                       5
Construction Boom,” by Michael Hoban, published in the Summer
2022 issue of SIOR Report. Hoban is founder of Boston-based                       4                                        1
                                                                                           9           8
Hoban Communications.

   blog.sior.com/supply-chain-challenges

                                                                     1.   Atlanta                           6. Columbus, Ohio
        “We’ve never had a vacancy rate this                         2.   Minneapolis                       7. Seattle
        low, and we’ve never built so much.”                         3.   Boston                            8. Austin, Texas
                                                                     4.   Tucson, Ariz.                     9. El Paso, Texas
       16-year veteran Amy Ogden, sior, executive vice president,
                                                                     5.   Raleigh, N.C.                     10. New York
               Logic Commercial Real Estate, Las Vegas

                                                                     San Jose and Fresno, Calif., and Mesa, Ariz., were excluded because
                                                                     the composite cost of living index for these locations was unavailable.
                                                                     Indianapolis was excluded because park data was unavailable.

                                                                                                  winter 2023 • www.nar.realtor/create 5
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
TAKE THIS
     COMMERCIALRE NEWS, TIPS AND TRENDS

     Multifamily

     5 Wellness Lessons for Apartment Managers
     BY BARBARA BALLINGER

     At the peak of COVID-19, owners and              Lesson 2: Tailor classes. When shared
     managers of multifamily housing took             amenity facilities closed, many buildings
     steps for residents to socially distance         offered Zoom sessions focused on a
     without feeling isolated. These five lessons     mix of interests. Not all remote efforts
     will help residents feel less anxious if an-     were successful. Residents at Casper’s
     other variant or health challenge emerges.       warm-weather properties favored
                                                      in-person outdoor classes. Wood Partners’          Lesson 4: Make cleaning visible. At the
     Lesson 1: Communicate protocols.                 fitness classes in California didn’t do well       height of the pandemic, posting signage or
     Managers learned the importance of shar-         since many preferred going to a beach, but         stocking PPE supplies wasn’t enough. “Resi-
     ing details about what they were doing           residents were keen on mixology classes. In        dents wanted to see staff cleaning,” he says.
     to ensure healthfulness. Atlanta-based           Portland, Ore., there was a big turnout for        Property management firm RKW Residential
     developer Wood Partners relayed mes-             art classes. The Klotz Group saw demand            had staffers record cleaning steps taken dai-
     sages daily, then weekly, then monthly as        for cooking classes. Blue Onyx found fami-         ly. Wood Partners learned the value of hiring
     information fatigue set in, says Managing        lies enjoyed beginner fitness classes.             third-party experts, including an industrial
     Director Steve Hallsey. Florida-based The                                                           hygienist, and that different size buildings
     Klotz Group learned that information on          Lesson 3: Expand work-from-home                    dictated different cleaning protocols.
     resident portals appealed most, since            options. In response to residents’ needs
     signing on was voluntary versus residents        for dedicated remote workspace, man-               Lesson 5: Program outdoor living. The
     being bombarded with emails, says CEO            agers converted open lounges and other             trend now is to program rooftops, courtyards
     Jeff Klotz. Clifton, N.J.–based Blue Onyx        amenity spaces to cubicles. Sands Cos.             and lawns for interaction, says Holly Casper,
     Cos., which develops and manages                 is now offering bigger in-unit floor plans         Sands’ director of asset management. Blue
     mostly workforce housing, hopes its digital      with work areas. The Klotz Group is also           Onyx constructed an urban beach with
     services platform will help curtail isolation    ramping up square footage, adding study            500,000 tons of Jersey Shore sand (pictured
     and create a greater sense of community,         spaces and specifying indoor and outdoor           above) and partners with an operator that
     says CEO Levi Kelman.                            cowork stations.                                   brings in food trucks and orchestrates events.

                          Investing

                          Why Farmland Should Be Part of Asset Allocation
                          This asset class is resistant to inflation and historically yields positive returns.

                          Investors are searching for inflation-resistant asset                   Timberland—This type of investment generally
                          classes to add to their portfolios. Farmland is sometimes
                                                                                             3    has the longest hold period of the three types,
                          overlooked as an investment, but it’s a hard asset that has      but it also has some flexibility on harvest. There’s a
                          historically produced consistently positive returns with         saying that timber value can be “stored on the stump,”
                          lower volatility and a strong correlation to inflation.          meaning less favorable market conditions can often be
                             Investors should consider three farm types:                   waited out. Historical returns for direct timber invest-
                                                                                           ments have been strong. The National Council of Real
                                Row crop farms—These may provide a return
                            1   over a comparatively shorter hold period—say,
                                                                                           Estate Investment Fiduciaries claims annualized total
                                                                                           returns of 10.74% for its Timberland Index from 1987
                          three to five years. They tend to generate moderate,             through the end of 2021.
                          stable cash flows from annual rents, with land appreci-
                                                                                             Allocating assets into different crop types in dif-
                          ation playing a major role in total returns.
                                                                                           ferent regions with diverse time horizons can further
                                 Permanent crop farms—These generally have a               insulate an agriculture portfolio.
                            2    longer hold period and are more volatile than
                                                                                           Adapted from “Farmland and Asset Allocation to Hedge
                          row crop farms. But generally they offer higher returns
                                                                                           Inflation,” written by Rachel Bevill-Cottrell and pub-
                          since they aren’t replanted annually. This farm type
                                                                                           lished by the REALTORS® Land Institute. Bevill-Cottrell
                          offers diversification since permanent crops require
                                                                                           owns a small hobby farm and ranch business.
                          different growing conditions from row crops.

6 www.nar.realtor/create • winter 2023
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
AWARD WINNERS

2022 National                                            Connecticut                         Iowa
Commercial Awards                                                   Louis Proto                             Matt Adams
Congratulations to these real estate professionals,                 Principal                               Land Broker
                                                                    The Proto Group LLC                     Peoples Company
recognized for excellence in the past year by their                 New Haven Middle-                       Des Moines Area Asso-
commercial, local or state association of REALTORS®.                sex Association of                      ciation of REALTORS®
                                                                   ­REALTORS®

                                                                                                            Steve Bruere
                  Alabama                                                                                   President
                                                         Florida                                            Peoples Company
                                Clint Flowers, ALC                                                          Des Moines Area Asso-
                                Partner and Managing               Bill Eshenbaugh, ALC,
                                                                                                            ciation of REALTORS®
                                Broker                             CCIM
                                National Land Realty               Broker
                                Mobile Area Associa-               Eshenbaugh Land Co.
                                                                   Florida Gulfcoast                        Adam Crist
                                tion of REALTORS®
                                                                   Commercial Association                   Agent
                                Robert King                        of REALTORS®                             Peoples Company
                                Land Agent                                                                  REALTORS® Associa-
                                Southeastern Land                  Anthony Gambardella,                     tion of South Central
                                Group                              EPRO                                     Wisconsin
                                Lee County Association             Broker
                                                                   Coldwell Banker Par-                     Troy Louwagie, ALC
                                of REALTORS®
                                                                   adise                                    Broker
                                                                   Broward Palm Beaches                     Hertz Real Estate
                                                                   & St. Lucie REALTORS®                    Services
                                                                                                            Cedar Rapids Area Asso-
                  Arkansas                                         Jon Kohler                               ciation of REALTORS®
                                Jeramy Stephens, ALC               Broker and Partner
                                Partner and Broker                 Kohler & Associates
                                National Land Realty               Tallahassee Board of
                                Southeast Arkansas                 REALTORS®                 Idaho
                                Board of REALTORS®
                                                                                                            Austin Callison
                                                                                                            Regional Manager
                                                                   Stephen R. Rigl, CCIM,
                                                                                                            Callison Group Real
                                                                   SIOR, C2EX
                                                                                                            Estate
                  California                                       Broker
                                                                                                            Boise Regional
                                                                   Stephen R. Rigl, PA
                                Dan Kevorkian, ALC                                                          REALTORS®
                                                                   Miami REALTORS®
                                Senior Vice President,
                                                                                                            Skye Root, ALC
                                Ag Division
                                                                                                            Broker
                                Pearson Realty
                                                                   Ryan Sampson, ALC,                       Root Realty
                                Fresno Association of
                                                                   CCIM                                     Boise Regional
                                REALTORS®
                                                                   Managing Principal                       REALTORS®
                                Todd Renfrew, ALC                  Eshenbaugh Land Co.
                                Broker                             Florida Gulfcoast Com-
                                California Outdoor                 mercial Association of
                                Properties                         REALTORS®                 Illinois
                                Northern Solano
                                                                   Dean Saunders, ALC,                      Ahmed Badat, CIPS,
                                County Association of
                                                                   CCIM                                     AHWD, EPRO
                                REALTORS®
                                                                   Founder and Managing                     Broker-owner
                                                                   Director                                 AMB Realty &
                                                                   SVN Saunders Ralston                     Investment
                                                                   Dantzler                                 Northern Illinois
                  Colorado                                         Lakeland Association of                  Commercial Association
                                Dan Murphy, ALC                    REALTORS®                                of REALTORS®
                                Broker
                                                                   Trevor Williams
                                M4 Ranch Group LLC
                                                                   Land Specialist
                                Gunnison-Crested
                                                                   Maury Carter &
                                Butte Association of
                                                                   Associates
                                REALTORS®
                                                                   Florida Gulfcoast
                                                                   Commercial Association
                                                                   of REALTORS®

                                                                                               winter 2023 • www.nar.realtor/create 7
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
AWARD WINNERS

                                                                                 William Holman,
                                                                                 AHWD
                     Indiana                                                     Commercial Director           Ohio
                                                                                 SVN Holman Norden
                                     Randy Scheidt, CCIM,                                                                 Robert Long
                                                                                 St. Charles County As-
                                     GREEN, GRI                                                                           President
                                                                                 sociation of REALTORS®
                                     Founder                                                                              Vision One Real Estate
                                     Scheidt Commercial                                                                   Advisors
                                     Realty LLC                                                                           Columbus Association
                                     MIBOR REALTOR®                                                                       of REALTORS®
                                     Association
                                                                Mississippi
                                                                                 Tommy Payne, CCIM
                                                                                 Broker Associate
                                                                                 Payne Realty                  Oklahoma
                     Louisiana                                                   Mississippi Commercial
                                                                                                                          Drew Ary, ALC
                                                                                 Association of
                                     David Vercher, CCIM                                                                  Co-Founder and Team
                                                                                 REALTORS®
                                     Director                                                                             Leader
                                     Keller Williams                                                                      Keller Williams
                                     Commercial                                                                           Advantage
                                     Greater Baton Rouge                                                                  Greater Tulsa Associa-
                                     Association of
                                                                Montana                                                   tion of REALTORS®
                                     REALTORS®                                   Gregory Fay
                                                                                                                          Andrea Frymire, CCIM,
                                                                                 Broker
                                                                                                                          C2EX
                                                                                 Fay Ranches
                                                                                                                          Broker-Owner
                                                                                 Gallatin Association of
                     Massachusetts                                               REALTORS®
                                                                                                                          Oklahoma Investment
                                                                                                                          Realty Inc.
                                     Charity B. Edwards,                                                                  Midwest City Del City
                                     C2EX, EPRO                                                                           Moore Association of
                                     Broker Associate                                                                     REALTORS®
                                     Barrett Sotheby’s Inter-
                                                                North Carolina
                                     national Realty                             Charles S. Neil, CCIM
                                     REALTORS® Commer-                           Principal and Broker
                                     cial Alliance of Massa-                     Divaris Real Estate           Oregon
                                     chusetts                                    Charlotte Region
                                                                                                                          Mark Skillman, ALC
                                                                                 Commercial Board of
                                                                                                                          Vice President Real
                                                                                 REALTORS®
                                                                                                                          Estate
                     Maine                                                                                                American Forest Man-
                                                                                                                          agement
                                     Peter Harrington                                                                     Rogue Valley Associa-
                                     Associate Broker
                                                                New Mexico                                                tion of REALTORS®
                                     Malone Commercial                           Clay Azar, CCIM
                                     Brokers                                     Broker
                                     Maine Commercial As-                        KW Commercial
                                     sociation of REALTORS®                      Commercial Association        South Carolina
                                                                                 of REALTORS® New
                                                                                                                          Ashley Jackrel, CCIM,
                                                                                 Mexico
                                                                                                                          AHWD, C2EX
                     Michigan                                                                                             Vice President, Office
                                                                                                                          and Investment Services
                                     Chris Prins, SIOR                                                                    Avison Young–South
                                     Partner, Industrial
                                                                New York                                                  Carolina
                                     Specialist                                  Richard Ferro, CCIM*                     Charleston Trident Asso-
                                     NAI Wisinski of West                        Broker                                   ciation of REALTORS®
                                     Michigan                                    Berkshire Hathaway
                                     Commercial Alliance of                                                               Elyse Welch, CCIM
                                                                                 Blake
                                     REALTORS®                                                                            Partner
                                                                                 New York State Com-
                                                                                                                          Carolina Retail Experts
                                                                                 mercial Association of
                                                                                                                          Charleston Trident
                                                                                 REALTORS®
                                                                                                                          Association of
                     Missouri                                                                                             REALTORS®
                                                                *Condolences to the family and colleagues of
                                     James Delgado
                                                                Richard Ferro, who passed away in February
                                     Vice President
                                                                2022, the same month he was named 2021
                                     Cozad Commercial RE
                                                                REALTOR® of the Year by the New York State
                                     Group
                                                                Commercial Association of REALTORS®.
                                     St. Louis Association of
                                     REALTORS®

8 www.nar.realtor/create • winter 2023
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
Brian Workman,                         Andy Flack, ALC
                                                       CCIM, CPM, GRI,                        Broker and Principal
Tennessee                                              C2EX                                   Homeland Properties
                                                       Broker-Owner                           Tall Pines Association of
                Will Sliger, AHWD,                     Bender Realty                          REALTORS®
                C2EX                                   River Counties Associ-
                Broker                                 ation of REALTORS®
                LeBel Commercial
                Realty                                                                        Rusty Lowe, ALC
                Lakeway Area Associa-                                                         Sales Associate
                                                                                              Century 21 Harvey
                tion of REALTORS®         Texas                                               Properties
                W. Preston Thomas Jr.,                  Wayne Burgdorf,                       Paris Board of
                SIOR                                   CCIM                                   REALTORS®
                Senior Vice President                  Broker
                and Principal                          SVN Trinity Advisors
                Colliers International                 Greater Fort Worth
                Memphis Area Associa-                  Association of           Washington
                tion of REALTORS®                      ­REALTORS®                             Flo Sayre, ABR, ALC
                Kevin Tipton                           Cesar Cepeda, CCIM,                    Managing Broker
                Broker                                 CIPS, AHWD, SFR                        Land and Wildlife LLC
                SVN Wood Properties                    Broker Associate                       Tri City Association of
                Knoxville Area Associa-                RE/MAX Associates                      REALTORS®
                tion of REALTORS®                      Texas REALTORS®

Accreditation
                                                                       DIAMOND LEVEL
For Serving Commercial                                                 Texas Association of REALTORS®, Bay East Association of
Members, They’re Tops                                                  REALTORS®, Broward, Palm Beaches & St. Lucie REALTORS®,
                                                                       Central Oregon Association of REALTORS®, Charleston Trident
Twenty-four associations are recognized
                                                                       Association of REALTORS®, Commercial Alliance of REALTORS®,
with new accreditation.
                                                                       Commercial Association of REALTORS® Wisconsin, Greater Baton
                                                                       Rouge Association of REALTORS®, Greater San Diego Association
The National Association of REALTORS®                                  of REALTORS®, Miami Association of REALTORS®, Orlando
has unveiled a new Commercial                                          REALTORS®, St. Louis Association of REALTORS®
Services Accreditation, replacing a
system pioneered in 2008, to ac-
knowledge local and state REALTOR®
associations for their commitment to
providing commercial services and                 PLATINUM LEVEL
engaging commercial members.                      Arcadia Association of REALTORS®, Greater Harrisburg Association
   Associations are rated annually                of REALTORS®, San Antonio Board of REALTORS®, Scottsdale Area
based on meeting benchmarks in                    Association of REALTORS®, Space Coast Association of REALTORS®
commercial representation within
their governance; commercial com-
munication, education, advocacy,
and technology; and involvement
in national and state association
                                                                       GOLD LEVEL
initiatives. Congratulations to these                                  Charlotte Region Commercial Board of REALTORS®, Memphis Area
associations, which received Dia-                                      Association of REALTORS®, MetroTex Association of REALTORS®,
mond, Platinum, or Gold Commercial                                     North San Diego County Association of REALTORS®, South Shore
Services Accreditation in 2022.                                        REALTORS®, Southland Regional Association of REALTORS®,
                                                                       Winston-Salem Association of REALTORS®

                                                                                                      winter 2023 • www.nar.realtor/create 9
CREATE Podcast Pro Atlanta's Michael Bull loves to talk commercial real estate - National Association of REALTORS
Michael Bull has been
recording and sharing
his conversations with
commercial real estate
                                          ©JAY THOMAS

thought leaders for more
than a decade.

10 www.nar.realtor/create • winter 2023
S traight Talk
on Sales Success
    Who’s the best person to speak on a given
    topic? That’s who Atlanta broker Michael
    Bull goes after for his long-running podcast,
    which both serves his business and helps
    other brokers and agents improve theirs.

    BY CATHERINE MESICK

    I     f you think about business development—there’s sales, which is listening
          and speaking with the intent to convince. Most brokers are pretty good at
          that,” said Ken Ashley, executive director at Cushman & Wakefield on a
          recent episode of the podcast “America’s Commercial Real Estate Show.”
          “Then there’s marketing. And that’s what they think about you before you
    walk in the room. And, you know, if you get business at your country club, that’s
    terrific. More power to you. But for a lot of folks in a post-pandemic world, in a
    Zoom culture, we’re going to have to market ourselves differently.”

                                                                      winter 2023 • www.nar.realtor/create 11
Michael Bull, ccim, left, in his studio with guest Brian Bailey, ccim, cre, a senior financial policy analyst with the Federal Reserve Bank of Atlanta.

                                                                                                          Ashley and host Michael Bull, ccim, CEO of Bull
                                                                                                       Realty in Atlanta, were discussing the importance of an
                                                                                                       online presence for commercial agents and brokers. Bull
Perspectives                                                                                           agreed, dubbing commercial real estate “half marketing,
                                                                                                       half consulting.”
On creativity: “Everybody thinks when it’s time for creativity, we need                                   “An analogy could be preparing food,” continued Ashley.
to invent something new. We need to just take advantage of things                                      “I may think I’m a pretty good cook, but if I compare myself
that are already out there. I think that’s what this market calls for:                                 to a chef, I got nothing. Just because you get the chicken
People who will take risks, do things differently. If you’re willing to do                             cooked, doesn’t mean it’s the best chicken in the world. The
something differently, you’re probably going to get a better outcome.”                                 way we are talking and the way we are reaching each other
 –Mitch Roschelle, founding partner of Macro Trends Advisors, a                                        is changing. The tools are changing. The apps are changing.
real estate investment firm based in Delray Beach, Fla., from the                                      That keeps it exciting.”
Nov. 22 episode                                                                                           Ashley counseled those looking to up their social media
                                                                                                       game to learn from their more media-savvy peers. Brokers can
On opportunity: “I’m bullish on the secondary markets in the                                           cooperate as well as compete. “I want everyone here to be suc-
suburbs. The secondary markets are on fire, and if you look at Toyota,                                 cessful for their family, for their community,” he said. “And
Mazda, VinFast—all the automobile manufacturers—they’re going to                                       there is a lot of business out there that can be had. We’ve just
secondary markets. They need the workforce, and it’s affordable. I                                     got to put our heads together and go to work.”
think this is as much a watershed event as when the GIs came home                                         Guest Margarita Parkerson, regional advertising sales exec-
from World War II.”                                                                                    utive at CoStar, concurred, adding that an online presence for
–KC Conway, ccim, cre, co-founder of Red Shoe Economics and chief                                      the properties a broker represents is equally important since
economist at CCIM Institute, from the Nov. 16 episode                                                  prospective tenants are less inclined to drive around looking
                                                                                                       at buildings these days.
                                                                                                          “You want to provide the best customer experience for
                                                                                                       your tenants that are searching,” said Parkerson. “You want to
                                                                                                       showcase your property in the best light, using some elevated

12 www.nar.realtor/create • winter 2023
options with Matterports,” a platform for creating 3D models
of spaces. “Really give them a clear picture of what their em-
ployees are going to experience, or what their clients are going
to experience, when they come into your building.”
                                                                            A Gift to You
Seamless Transition From Radio
                                                                            Every year around the holidays, Michael Bull records an
This analysis of commercial real estate marketing appears in
the Sept. 20 episode of “America’s Commercial Real Estate                   episode he calls his “gift” to commercial agents and bro-
Show,” which Bull launched in 2010. Bull, who has brokered                  kers—an episode that focuses exclusively on commercial
$8 billion in sales across multiple commercial sectors in his               entrepreneurs and salespeople. In his 2022 show, released
35-year career, initially planned and operated the show as a                last January, his number one tip for 2022 was to treat
local Saturday morning radio call-in show. It became a re-                  everyone fairly. “Our goal when we’re working on transac-
corded program through a twist of fate. When the broadcast-
                                                                            tions is to treat everyone the way we’d want to be treated,”
ing company, Salem Media, began renovating its studios, the
show couldn’t be done live—it had to be recorded. Rather                    said Bull. “And that can help you make the right decisions.”
than simply answering callers’ questions, Bull had to plan                    The show isn’t the only place where agents can learn
content and guests for each episode. The new format was                     from Bull’s experience. At commercialagentsuccess.com,
significantly more work, but after the first recorded show on
                                                                            Bull provides strategies for agents to be successful in any
commercial loan workouts, Bull knew he had created some-
thing special: “I stood in the parking lot and thought, ‘Wow,               market. For example, in his video “Closing the Bid-Ask Gap,”
this show could be really helpful for a lot of people.’ ”                   Bull recommends never asking potential sellers what they
   Bull got to work, recruiting the best and brightest in CRE               want for their property. It’s the wrong question since it’s po-
for the show, along with top economists and real estate ana-                tentially not tied to value. You may be placing a chip on their
lysts. “I ask myself, ‘Who is the best person in this particular            shoulder you have to knock off later. Rather than asking
area?’ ” says Bull. “And that’s who we reach out to.”
                                                                            what they want, ask if they have had a “recent analysis with
   Listeners loved the show, and it was picked up by 47
stations nationwide. It was also produced as a podcast from                 comps and underwriting to see what the property might
the very beginning—a decision that seems prescient now. As                  bring if properly marketed.”
the audience for radio declined, Bull transitioned the show
to a podcast-exclusive format that now includes video filmed                   What will be Bull’s 2023 gift? Find out by subscribing to the
in Bull’s own studio. There are new episodes every week that                podcast or the show’s newsletter at commercialrealestateshow.com.
can be found on YouTube, Apple Podcasts, Spotify and the
show’s own website. Over the last year, the podcast has been
downloaded over 600,000 times.

Seeing the Bigger Picture
“America’s Commercial Real Estate Show” features market
intel, forecasts and business strategies geared toward com-        “I stood in the parking lot and
mercial property owners, managers, brokers and agents.
There are sector-specific episodes, covering large sectors          thought, ‘Wow! This show could
like office, retail and multifamily and smaller ones like
senior housing and self-storage.                                    be helpful for a lot of people.’ ”
    In an Aug. 8 episode on the office sector, Bull spoke with
Doug Ressler, director of business intelligence at Yardi-­
Matrix. The two agreed there are reasons for optimism,             agent you know a lot,” he says. “But the experts can show
despite the current uncertainty. More workers will return          us the bigger picture.”
to the office once the job market slows, Bull said. Ressler          Based on guests’ comments and his own observations,
added, the office sector presents a wealth of opportunities as     Bull says the slowdown in transactions and sales volume
office buildings diversify, offering retail, housing and even      that started in 2022 will carry over into 2023. However,
e-­commerce options. For investors, Ressler said, “mixed-use       he sees this slower pace as an opportunity. “I’ve been
gives a better return.”                                            through a down market before—and I’ve succeeded,” says
    Bull credits the show with adding to his credibility as        Bull. “A slower market is the time to work on training,
a commercial real estate professional. But an even bigger          prospecting, business development, negotiating. It’s the
benefit, he says, is what he learns from his guests. “As an        time to hone your skills.”

                                                                                                             winter 2023 • www.nar.realtor/create 13
14 www.nar.realtor/create • winter 2023
HIGH TIMES,
       LOW TIMES
       LOW TIMES                  Brokers say the THC industry could benefit
                                   from state and federal government TLC.
                                                             BY PAULA HESS

T
            he cannabis industry seems to be       Mathews in Portland. “Some building tours              to originate in cannabis. WeCann, a full-­
            riding a groundswell of support.       were 20 people deep. It was chaos.”                    service cannabis consulting firm that handles
            At last count, 37 states had legal-       One property owner went on a buying spree           entitlements and licensing, has brokered nearly
            ized medicinal cannabis use and        from 2016 to 2020 and purchased vacant ware-           100 deals valued at $150 million in the last
            21 had legalized recreational use.     houses near the Portland airport. “We did 15 to        five-and-a-half years and recently merged with
However, the industry faces significant head-      20 deals and had buildings in escrow at double         CREC, a firm that has nearly an equal number
winds, including a lack of access to banking       market rent before sales even closed,” Francis says.   of transactions. “We got our deals [in Costa
and an uneven and lengthy licensing and               Stephen A. Madigan initially represent-             Mesa] done early and negotiated a 50% pre-
permitting process. These dynamics, veteran        ed clients in the cannabis manufacturing,              mium on leases,” Piazza says. “By the time the
commercial brokers report, have resulted in        extraction, distribution and laboratory testing        application period opened, tenants and buyers
the most complicated and protracted deals          sectors. When Costa Mesa, Calif., passed an            were paying 100-plus-percent premium.”
of their careers.                                  ordinance in 2021 legalizing cannabis sales and           WeCann was hired as the exclusive leasing
                                                   delivery, “we jumped in and began representing         agent for an old Barstow, Calif., outlet mall,
Green Rush for Properties                          dispensary tenants and owners,” says Madigan,          with 23 buildings, 350,000 square feet, park-
With state or municipal law changes can come       senior vice president of Kidder Mathews in             ing and a food court. Piazza describes the vibe
a mad rush by prospective tenants. That’s          nearby Irvine. “There was competition for              as a ghost town or a set from the TV series
because most states require prospective cannabis   spaces and lease rates were driven up … and the        “The Walking Dead.” “We had a vision for
operators to obtain a business address before      cannabis tenants kept coming.”                         our client: ‘Let’s create a cannabis-­centric mall
applying for licenses and permits based on type       “If you’re looking to acquire real estate for       with cannabis dispensaries, hemp clothing
of operation—cultivation, retail, and so on.       a dispensary, there will be bidding wars,”             retailers, head shops, a cannabis museum.’ ”
   After Oregon voters greenlighted recre-         says Jason Piazza, director of real estate with        Several letters of intent were fully executed,
ational marijuana sales in 2017, “We were          WeCann in Santa Ana, Calif. Cities generally           and WeCann was ready to do leases when a
inundated with hundreds of calls,” says Zach       limit the number of dispensaries they will             last-minute cannabis tenant leased the entire
Francis, executive vice president of Kidder        license, and this is the most sought-after license     campus, says Piazza.

                                                                                                                   winter 2023 • www.nar.realtor/create 15
What If the Federal
Government Legalizes                                             to sell directly to the consumer and
                                                                 realize better margins.
                                                                                                               impacted by the war on drugs. Deals
                                                                                                               stalled. Many would-be tenants hesitated
Cannabis?                                                        Burning Through Time,
                                                                                                               to pursue properties until the lawsuit was
                                                                                                               dropped in 2021, Zimmerman says.
Kidder Mathews’ Zach Francis speculates that federal
legalization of cannabis would make the price plum-
                                                                 Money, Patience                                   Even without legal challenges, get-
met (“a disaster”), and current tenants who are paying           Still, finding a suitable property isn’t      ting a cannabis business off the ground
premium lease rates would have few options to rene-              easy—and earning a commission on a            takes time. Operators need the correct
gotiate. On the other hand, federal legalization would           cannabis sale or lease can require time       zoning, enough water and power for
allow interstate commerce, and states like Oregon                and patience.                                 cultivation, and local permits. Indoor
and California with a five- to 10-year jump-start would             The majority of property owners still      cannabis facilities require considerable
“have a leg up” on other states. Christopher Stefan at           won’t consider a cannabis tenant, says        capital outlays and power upgrades,
Desarollo Real Estate and Cannabis Capital Advisors              Francis. For those that will, you must be     usually at the tenant’s expense. Typical-
says federal reforms will increase the cash flow of the          familiar with state and local restrictions.   ly, Francis says, it takes a year to become
businesses and improve their ability to pay rent and             Oregon, for instance, doesn’t allow           operational and another six months to
their cap rates, multiple value and sale value.
                                                                 manufacturing and retail operations at        start making money. Consequently, ten-
   WeCann’s Jason Piazza favors legalization but
                                                                 the same address and limits the number        ants are signing long-term leases.
believes descheduling cannabis from a Schedule I drug
to a Schedule III drug would have more immediate                 of plants and canopy size at grow sites.          The process can burn through a
benefits. “That would open up banking and interstate                Costa Mesa’s ordinance includes a          prospective operator’s capital. So
commerce and do away with the 280E IRS tax code,”                1,000-foot buffer zone for sensitive          commercial brokers would be wise
which he says hamstrings the industry and squeezes               uses, such as day care centers, homeless      to vet potential tenants to ensure
operators. As written, IRS 280E states, “No deduction            shelters, playgrounds and K-12 schools.       they have the financial wherewithal,
or credit shall be allowed for any amount paid or in-            In fact, most cities want cannabis in a       says Christopher Stefan, principal at
curred during the taxable year in carrying on any trade          zone, Piazza notes, which skews valua-        Desarollo Real Estate in Vail, Colo.,
or business if such trade or business (or the activities         tions throughout the commercial real          and Cannabis Capital Advisors. Stefan,
which comprise such trade or business) consists of               estate sector.                                who negotiates the sale of cannabis
trafficking in controlled substances … .” The regulation
                                                                    Illinois legalized medicinal marijuana     business licenses and originates equities,
“prevents any business involved in Schedule I and II
                                                                 in 2014 and recreational use in 2020.         says commercial brokers should seek
from writing off business expenses after cost of goods
sold,” says Piazza. A simple carve-out of 280E for legal         Some Illinois communities quickly             qualified legal advice to ensure a tenant
operators would create profitability, he says. “We also          embraced cannabis; others rejected the        is both financially worthy and not
need to incentivize the gray market operators to move            concept. Communities and building             engaged in illegal activity. Otherwise,
into the legal market, and we need to get rid of the             owners think a dispensary “is a head          “you might force [a deal] that hurts
excise taxes and let mom-and-pop operators make                  shop” and will invite crime, says Deena       your landlord in the long run.”
money on the investment they made into legal canna-              Zimmerman, vice president with SVN                And then there’s the matter of
bis. As it stands, the states and the federal government         Chicago Commercial, who has repre-            getting paid. Piazza reports waiting
are punishing these people who are just trying to do             sented the medical dispensary space           four years to receive a commission on
the right thing.”                                                since 2014. “My job is to dispel their        early cannabis deals; he now negotiates
                                                                 misconceptions,” she says. Neighbor-          commission payment terms into all
                                                                 hoods are won over by “upscale security       deals. He lays blame at the city level—
                        Another WeCann premier listing,          and aesthetics,” which Zimmerman              cities don’t hire enough staff to process
                     PowerPlant Park in Richmond, Calif.,        compares to that of an Apple Store.           applications or evaluate manufacturing
                     is an 18.8-acre cannabis campus, ver-          Landlords are realizing a dispensary       plans. “The licensing process for canna-
                     tically integrated from seed to sale for    is a great solution to backfill a space.      bis is a joke,” he says. “They have made
                     cultivators or retailers. The megasite is   Former banks and restaurants align            this process so difficult and lengthy that
                     slated to open in early 2023. WeCann        with tenants’ need for 3,000 to 6,000         deals just die.”
                     has signed 18 leases and sales, using       square feet. “This is no different than           None of Zimmerman’s
                     tenant-investor and tenant-grower           a Starbucks in terms of site selection,”      ­recreational-use clients have opened a
                     models. This hybrid indoor mixed-           Zimmerman says.                                retail dispensary yet as they are still in
                     light greenhouse model represents the          Recreational sales in the state were        various stages of the required process.
                     future, says Piazza, where high-quality     brisk until a Michigan cannabis culti-         But she hasn’t let the bureaucratic hur-
                     cannabis—containing 25% to 35%              vator filed a lawsuit challenging Illinois’    dles get her down. Her clients include
                     THC—can be purchased through                lottery-style licensing process, which         Blounts & Moore, a group of Black
                     drive-thru windows, allowing growers        awarded social equity licenses for groups      professional women featured in Rolling

16 www.nar.realtor/create • winter 2023
Marijuana Terms
Stone magazine in 2021 for their vision       costs about $700 to $800 per pound                 Cannabis (Marijuana): Dried leaves, flowers, stems
                                                                                                 and seeds from the cannabis sativa or cannabis indica
of being the first Black-owned cannabis       to grow. The margins are worse for
                                                                                                 plant.
business operating in multiple states.        outdoor-grown cannabis, says Piazza.
Zimmerman says she’s “thrilled” to have       “Farms are failing, and nobody will                Cannabidiol (CBD): Nonaddictive active ingredient
advised and assisted the group with site      buy.” Again, Piazza says government is             in the hemp plant; does not cause a high. Available as
selection for two years.                      the problem. “The consumer is being                oils, extracts, capsules, patches, vapes and topical skin
                                                                                                 preparations.
                                              forced into the illegal cannabis market,
Excess Supply, High Tax                       because of inflation and state and local           Dispensary: A store that can legally sell cannabis
Despite the activity that follows canna-      excise taxes,” he says. For example, the           products—either medical, recreational or both.
bis legalization, brokers who specialize      7% excise tax in Costa Mesa plus state             Hemp: This variety of cannabis is grown for its seeds
in this market say they’ve seen a marked      sales and excise taxes amount to a 30%             and fiber and contains minute amounts of THC.
slowdown in business as cannabis busi-        levy for purchasers.                               Schedule I drug: Drugs, substances or chemicals that
nesses struggle to make a profit.                Desarollo Real Estate’s Stefan                  the federal government deems to have no currently
   During the pandemic, cultivator-­          observes that in states without license            accepted medical use and to have a high potential for
operators were considered essential work-     caps—California, Colorado, Oregon                  abuse. Schedule I drugs include peyote, heroin, LSD,
ers, says Madigan. “I thought it would        and Oklahoma, to name a few—“inev-                 marijuana (cannabis) and ecstasy.
jump-start the industry.” Instead, he         itably it’ll lead to oversupply and                THC: Psychoactive compound in marijuana that caus-
observes, there’s an oversupply of product,   business and tenant failures.” California          es a “high.”
which cannot be sold across state lines,      has issued more than 12,000 cannabis
                                                                                                 Sources: National Environmental Health Association
and “the price has plummeted.” Some           licenses; facilities are issued noncon-            and the Drug Enforcement Administration
growers have resorted to burning their        veyable licenses, and individuals then
harvest in the state. “Demand is there,”      obtain a license to operate at a site,
Madigan says, but he believes “people are     resulting in rent payments on vacant
buying it black market,” which is a market    buildings. Cap rates—typically in the         months. All this raises the specter of
undertow in California.                       mid-teens but as high as 20—are indic-        how a broker re-tenants a C1D1 lab-
   “We have a massive oversupply of           ative of the risk in the sector.              oratory built out to make edibles and
cannabis flower as it relates to legal           All this can spells trouble for property   extraction products, upgrades that are
shelf space,” agrees Piazza, “because         investors hoping to cash in on legal-         useless to a conventional tenant. Stefan re-
cities haven’t embraced retail, but allow     ization. One property owner recently          ports seeing an increase in distressed sales
unlimited cultivation, manufacturing,         reached out to Madigan for advice on          of businesses or tenants walking away, and
distribution. … It doesn’t work.”             how to collect late fees. Another buyer       new tenants simply signing a lease with
   Cannabis produced indoors sells            of a leased investment told Madigan he        the [owner] without paying for the license
for $700 to $1,200 per pound, but             hadn’t received rent for three or four        or assets. “It’s becoming more frequent.”
                                                                                               Zimmerman praises what she calls
                                                                                            “Illinois’ thoughtful approach” to
                                                                                            licensing. The state has granted fewer
SAFE Banking Act                                                                            than 200 retail dispensary licenses
                                                                                            and allots 25 percent of cannabis tax
At press time, Congress was considering action on the Secure and Fair
                                                                                            revenues to communities harmed by
Enforcement Banking Act. The bill would make it possible for cannabis
                                                                                            disparate enforcement of drug policy.
businesses to work with federally insured financial institutions by prohibiting
federal banking regulators from penalizing those financial institutions that                The industry generated a $1.5 billion
serve legitimate cannabis-­related business. Because current law prohibits the              windfall in tax revenue from adult-use
possession, distribution and sale of cannabis, holding monies in a federally                sales in fiscal year 2022.
insured institution that can be traced back to a state marijuana operation could               She is confident the SAFE Banking
be considered aiding and abetting a federal crime and money laundering. The                 Act will pass (see sidebar) and remains
National Association of REALTORS® supports passage of the SAFE Bank-                        optimistic about the cannabis sector.
ing Act. “Denying these businesses and the businesses that provide them                     Cannabis legalization, she says, “has
with goods and services, including real estate professionals and property                   been really good for the state.”
managers with cannabis business clients, access to national banks presents
significant challenges both to the businesses and the communities they are
                                                                                            Paula Hess is a Los Angeles–based
in,” says Erin Stackley, NAR director of commercial and policy oversight.
                                                                                            freelance writer and former editor of
                                                                                            California Real Estate Magazine.

                                                                                                                     winter 2023 • www.nar.realtor/create 17
RESEARCH

                                                                         Vacancies, Rent Growth by Sector
 Inflation, War                                                                             Vacancy rate
                                                                                                                     Q3 2021
                                                                                                                           4.7%
                                                                                                                                   Q3 2022
                                                                                                                                          5.4%
 Take Their Toll                                                         Multifamily
                                                                                            12-mo. rent growth            10.4%           5.7%
 Pressures on the market drove down third-quarter
 activity. BY NADIA EVANGELOU                                                               Vacancy rate                   4.5%           4.0%
                                                                         Industrial

                  A
                                                                                            12-mo. rent growth             8.3%          11.8%
                           fter the strong economic rebound
                           in 2021, growth in the U.S. has                                  Vacancy rate                  12.1%          12.4%
                           slowed in the face of rising infla-
                                                                         Office
                     tion, the household income squeeze,                                    12-mo. rent growth            0.2%             1.1%
                     and geopolitical events. In commercial
                     real estate, third-quarter 2022 data                                   Vacancy rate                   4.8%           4.3%
                     showed slowdowns in the apartment                   Retail
                     and office sectors, while industrial and                               12-mo. rent growth             2.7%           4.4%
                     retail retained strength.
                                                                         SOURCE: NAR ANALYSIS OF COSTAR DATA

                     Multifamily
                     Multifamily absorption and rent
                     growth decelerated in 2022 with              Retail                                         With such strong demand, rent growth
                     absorption in the 60,000–70,000-unit         Although spending slowed this fall, it         continues at historic highs, rising 12%
                     range. That’s below pre-pandemic             remained strong in Q3 2022, driving            year over year in Q3 2022. Rents are

                                                                                                                                                              © GETTY IMAGES / FRANCESCO ZERILLI/ZERILLIMEDIA/SCIENCE PHOTO LIBRARY/ SCIENCE PHOTO LIBRARY
                     levels. In the meantime, rents rose year     growth in demand for retail spaces for         rising even faster for logistics space, at
                     over year, but at a slower pace than a       the seventh straight quarter. Retail sales,    13.5% year over year.
                     year ago. However, multifamily housing       excluding gas, auto, and non-store retail-
                     demand remains strong. Given rising          ers, advanced to $383 billion in August,       Evangelou is senior economist and
                     mortgage rates and home prices, people       a 19% increase from August 2019. As a          director of real estate research for the
                     may be forced to rent for longer due to      result, net absorption increased to 23.3       National Association of REALTORS®.
                     decreasing affordability.                    million square feet in Q3 2022, a 22%

                     Office
                                                                  increase from the second quarter. Neigh-
                                                                  borhood retail that offers in-­person
                                                                                                                        Why don’t
                     As the country navigates hybrid work,        services continues to advance even                    private and
                     the office sector continues to struggle.
                     In Q3 2022, about 1.34 million more
                                                                  faster. Net absorption for neighborhood
                                                                  centers rose by 35 percentage points
                                                                                                                        government
                     square feet of office space were vacant      compared to the year’s second quarter.                rent data align?
                     and placed on the market than was                                                                  Government data, as
                     leased. Although more people returned        Industrial                                            reported in the Consumer
                     to their offices, after four quarters with   Demand for industrial property                        Price Index, draws from the
                                                                                                                        Consumer Expenditure Sur-
                     positive net absorption, demand for          remains robust. Net absorption was
                                                                                                                        vey. In that survey, renters are
                     office space dropped. As a result, the       nearly 425 million square feet in the 12              likely to report rental rates
                     market’s net demand for office spaces        months ending in Q3 2022. Although                    locked in earlier. Changes
                     decreased relative to supply, and the        demand may have tapered, the volume                   may take months to show
                     national vacancy rate rose to 12.4% in       of industrial space absorbed continues                up in government data. In
                     Q3 2022 from 12.3% in the previous           to be double that of pre-pandemic                     contrast, the private sector
                     quarter. The office sector has the high-     times. As a result, this sector had the               publishes listed rents—
                     est vacancy rate across all sectors.         lowest vacancy rate in Q3 2022, at 4%.                current rent prices.

18 www.nar.realtor/create • winter 2023
TECHNOLOGY

Giving Brokers

                                                                                                                                                           © GETTY IMAGES / VM / E+
A Better Experience
These founders transformed their frustrations into
impactful solutions for commercial brokers and their
clients. BY STACEY MONCRIEFF

               L
                      easeUp founder and CEO Kurt                a modern product experience. The site          assets that frees up tenants’ cash while
                      Chisholm was working as a tenant           uses a flexible data model that enables        protecting owners’ investments. They
                      rep at a commercial real estate            users to easily customize and reorder          saw similar products in the multifamily
                   advisory firm in Boston, searching for a      information based on client interest           arena, but the underwriting process was
                   more efficient and elegant way to share       and create up-to-the-minute, branded           slow, Limsiaco says. “We asked our-
                   property data with clients and manage         reports in a fraction of the time.             selves, ‘How do we underwrite fast but
                   the lease process. Otso co-founder and           “A big thing for us was to allow            accurately?’ ” They did it by connecting
                   President Marissa Limsiaco and her in-        brokers to collaborate and commu-              directly to bank accounts using Plaid,
                   vestment partners were unhappy with the       nicate with clients and partnering             the technology behind apps like Chime
                   shortcomings of the old-school security       brokerages,” Chisholm says. Using              and Venmo.
                   deposit system, which tied up tenants’        LeaseUp’s chat function and client                Otso launched in 2019, working
                   money without giving property owners          activity tracker, brokers can avoid            with smaller investors, owners with one
                   adequate protection against potential         having to sift through email to track          to 10 properties. During the pandemic,
                   losses. Chisholm and Limsiaco thought         down communications, ultimately                Limsiaco says, property owners were
                   there had to be a better way—so they          moving deals forward faster.                   looking for innovative solutions and
                   invented it. Their technology solutions          LeaseUp entered the market in               adoption took off.
                   are now filling a gap for many commer-        November 2020 as a tool for tenant                In 2021, Limsiaco and co-founders
                   cial real estate professionals.               reps but has gained traction as a sales        Josh Feinberg and Frank Rogers got
                                                                 tool, too. There are free trials, and plans    the backing of Accelerant, an AM
                   Data + Workflow                               start at $100 per user per month, with         Best Rated A– insurer. Not only did
                                        “We wanted to create     enterprise plans available for larger          that help them sleep better, she says,
                                         something that          organizations looking to connect their         but it also raised the stakes. Now,
                                         would enable agents     tech stack to LeaseUp.                         Otso is talking with institutional in-
                                         and brokers to turn        Chisholm predicts, “2024 is going to        vestors, issuing bonds for leases with
                                         their own data into     be the year of the API. Brokers will be able   a range of $1,000 to $5 million in
                                         actionable insights,”   to operate from a single tech stack. The       security deposits. “Automated tenant
                   Kurt Chisholm         says Chisholm.          market’s not there yet, but it’s coming.”      underwriting will be a new standard
                      Many platforms offer aggregated                                                           in our industry in the coming years,”
                   property data and broker reports, says        Win-win for Tenants, Owners                    Limsiaco predicts. “We’re already get-
                   Chisholm, but when brokers want to                                “We were frustrated        ting high demand from institutional
                   use their own data and produce custom                              with the exposure we      investors. The recessionary environ-
                   property surveys for clients, they often                           felt in every deal,”      ment will put pressure on owners to
                   use technologies such as Microsoft                                 says Limsiaco. She        make this process faster and easier.”
                   PowerPoint and Excel and Adobe                                     and her investment           Otso and LeaseUp were part of
                   PDFs. Those are great products, but the                            partners would            the REACH Commercial program,
                   result is static information that needs to    Marissa Limsiaco     collect the standard      Otso in 2021 and LeaseUp in 2022.
                   be updated whenever there’s a change          one-month security deposit but were            REACH is a technology accelerator
                   in status on a property.                      putting many times more than that into         launched in 2019 by Second Century
                      Enter LeaseUp, which provides a            properties to get tenants to sign leases.      Venture, the strategic investment
                   suite of tools that allows brokers to go        Their solution: a lease insurance            arm of the National Association
                   from survey and tour to signature with        solution for office, retail and industrial     of REALTORS®.

                                                                                                                 winter 2023 • www.nar.realtor/create 19
YOUR NAR
 MEMBER BENEFITS AT A GLANCE

                                                     Sale and Lease Data

                                                     CompStak Integrated into RPR®

                                                                                                                                         © GETTY IMAGES / AF-STUDIO/ DIGITAL VISION VECTORS
                                                     For the past four years, Michael          timewise and in cost savings—for me
                                                     Hinton, ccim, has been using a data       and all NAR commercial members,”
                                                     platform called CompStak that com-        Hinton says.
                                                     bines crowdsourced commercial lease          Jeff Young, RPR®’s COO and general
                                                     and sale transaction data and property    manager, says the CompStak integra-
    Kenny Parcell at the 2022 C5 Summit
                                                     information with AI-driven analytics.     tion advances NAR’s goal of being a
                                                        “CompStak has been a great source      vital business partners to REALTORS®
      PRESIDENT’S MESSAGE                            for detailed leasing and sales informa-   who practice commercial real estate.
                                                     tion for commercial properties,” says        “We are thrilled to partner with
                                                     Hinton, Miami REALTORS® 2022              CompStak to deliver a unique tool

 RIDING TOGETHER
 People who think of the National Association of
                                                     commercial president and a senior
                                                     associate at Apex Capital Realty. “The
                                                     service has certainly helped me win
                                                                                               that provides valuable information for
                                                                                               clients and helps brokers close more
                                                                                               transactions,” Young says.
 REALTORS® as “primarily residential” are sur-       more than a few listings by allowing         “One of our goals in this collabora-
 prised to learn that our membership includes one    me to provide quality information to      tion is to provide NAR’s commercial
 of the nation’s largest groups of commercial real   my new clients.”                          members with quick access to accurate
 estate pros. At C5 Summit in New York City last        The CompStak platform handles          and transparent data,” says CompStak
 August, I was impressed by the strong commu-        millions of data points each week to      CEO Michael Mandel. “We are excited
 nity of commercial practitioners who are “Riding    create a comprehensive commercial         about CompStak’s integration into
 with the Brand.” That’s our theme for 2023. It
                                                     real estate data set.                     RPR®, which will provide REALTORS®
 speaks to the Old West tradition of a cowboy
                                                        Now, as a member of the National       with a competitive edge and lead to
 signing on with a ranch and committing to the
 mission of the ranch owner. REALTORS® are           Association of REALTORS®, you             better, faster deals for everyone.”
 riding with the brand because we are the brand;     have access to CompStak Exchange,
 the commitment to protect it comes from us.         an analyst-reviewed comp data and         How to redeem this benefit: At any
    Our profession is stronger when we’re united.    analytics platform. In October, NAR       commercial property page on RPR,
 Our advocacy on commercial issues, from             announced the integration of Comp-        scroll down to “Additional Resourc-
 preserving the 1031 exchange to ending the          Stak Exchange into Realtors Property      es.” Click on CompStak to access
 COVID-19 eviction moratorium, benefits our          Resource®. NAR members also receive       the CompStak sign-up page. Already
 profession and consumers. Please join us for the    exclusive promotional credits that        have a CompStak account? Email
 next C5 Summit later this year. And come to         they can use to discover timely comps     your name and email address to nar@
 one of our Riding with the Brand events to see
                                                     in their market.                          compstak.com.
 just how powerful it is when we ride together
                                                        “Using RPR and CompStak
 with the REALTOR® brand. – Kenny Parcell
                                                     together will be a huge benefit—both         narrpr.com

                   Riding with the Brand is
                   touring the U.S in 2023.
                   Learn more at nar.realtor/
                   riding.                           Commercial is Global
                                                     NAR hosts the USA Pavilion at the MIPIM conference in Cannes, France,
                                                     March 14–17. Learn more about NAR’s effort to bring investment capital
                                                     into the U.S at nar.realtor/mipim.

20 www.nar.realtor/create • winter 2023
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