DELIVERING DIGITAL 2016-2020 - Delivering integrated, secure and flexible digital solutions for public education, care and child protection in ...
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DELIVERING DIGITAL 2016-2020 Delivering integrated, secure and flexible digital solutions for public education, care and child protection in South Australia
CONTENTS
2 3 4 6 9 10
OVERVIEW OUR DIGITAL KEY DRIVERS STRATEGIC BENEFITS ENGAGING
TECHNOLOGY PRIORITIES OUR
VISION - 2020 STAKEHOLDERSMESSAGE FROM THE
CHIEF EXECUTIVE
Delivering Digital, DECD’s digital technology strategy outlines the
DECD VISION Department for Education and Child Development’s 5-year plan to
provide integrated, secure and flexible digital systems and services to
A high performing transform the education, care and protection sector.
system that improves
the educational There are many key drivers for this strategy including a desire to harness
contemporary technology solutions to achieve productive and innovative
attainment and
education, care and protection outcomes. We also saw a need to ensure
wellbeing of South
the security of our data, and an opportunity to create agile systems that
Australia’s children
transform how students and young people receive, interact and respond
and young people. to the learning experience. Importantly, these systems will provide an
improved experience from the user perspective.
DECD Strategic Plan
2014-2017
The strategy sets out 4 strategic priorities to meet the current and future
needs of schools, preschools, care and protection services, and other
stakeholders within the department.
The use of new digital technologies to access information quickly,
securely, anywhere and at any time, will transform learning, care and
protection for our children and young people.
The design, development and roll out of strategic priorities evolving from
this strategy will be a collaborative approach with key stakeholders. We
will focus on regular communication, training and support.
The strategy also forms an essential and exciting part of our business
improvement plan to deliver for South Australian families, children and
young people.
Tony Harrison
Chief Executive
March 2016
1DEPARTMENT FOR EDUCATION AND CHILD DEVELOPMENT
DELIVERING DIGITAL 2016-2020
OVERVIEW
Delivering Digital, our digital technology strategy provides a roadmap for
investment in solutions that will drive improved learning outcomes and
increased business efficiencies through the use of technology. The vision is
to achieve integrated, secure and flexible digital systems and services that
harness modern technology and provide effective storage and analysis of
data. We want to see productive and innovative education, care and child
protection practices.
The strategy is a priority in the DECD’s Building a High Performing System
business improvement plan to shape the department as a high performing,
professional and accountable public sector organisation.
“THE USE OF NEW DIGITAL TECHNOLOGIES TO
ACCESS INFORMATION QUICKLY, SECURELY,
ANYWHERE AND AT ANY TIME, WILL TRANSFORM
LEARNING, CARE AND PROTECTION FOR OUR
CHILDREN AND YOUNG PEOPLE”
Tony Harrison, Chief Executive
The use of new digital technologies to access information quickly provides
exciting opportunities for all involved in the education, care and protection
of our children and young people.
Delivering Digital sets out 4 strategic priorities to improve digital services
and applications over the next 5 years to meet the current and future needs
of schools, preschools, care and protection services, and the department
as a whole.
Our solutions will be designed, procured, tested and rolled-out, all in the
context of a dynamic changing world, and rapid development of ‘anywhere
anytime’ connected technologies and devices.OUR DIGITAL
TECHNOLOGY
VISION – 2020
REAL TIME
VISIBILITY
ME R
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DECD delivers:
AC
Quality learning outcomes.
Accountability.
Reliability.
Accessibility.
IM HILD TCO
Flexibility.
AC OLS
NT ING T LITY
PR
NS
C
Security.
OV PRO MES
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ER
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SET DIRECTIONS
AND SHARE
QUALITY INFORMATION
3DEPARTMENT FOR EDUCATION AND CHILD DEVELOPMENT
DELIVERING DIGITAL 2016-2020
KEY DRIVERS
In 2014 the Premier of South Australia signed the Digital by Default
Declaration, committing the State Government to transforming its
services to reflect South Australia’s rapid uptake of digital technology.
The government will transition to being ‘digital by default’ – proactively
transforming its services to utilise technology for the benefit of South
Australians.
South Australians want to be able to interact online at any time and at
any place, and government services will need to adapt to keep pace with
innovation.
KEY DRIVERS
ææ be digital by default – transform existing services to digital
ææ improve the education and care of children and young people
ææ ensure the security of our data
ææ create agile systems and services
ææ achieve a consistent approach
ææ increase efficiencies and effectiveness
ææ buy smart, including buying commercial off the shelf products where
possible
ææ manage implementation in a planned staged manner.
WHAT IS DIGITAL LEARNING?
Learning supported and enhanced by digital technology: displays, learning
resources, data loggers and handheld devices, tablets, apps, computers
and web tools.DIGITAL BY DEFAULT DECLARATION
The Government of South Australia recognises that digital technology is
critical to modernising and transforming our public services. This declaration
commits the government to proactively transforming its services, using
digital technology. New or reformed government services will be digital by
default. Digital services will be:
ææ available online, mobile-ready, easy to use and accessible
ææ designed with our customers
ææ offer value for money
ææ implemented so that, where appropriate, data can be made openly
available in support of the government’s Declaration of Open Data.
Public sector agencies will be expected to:
ææ transition existing services and paper-based processes to digital
ææ develop new services in partnership with those affected from a digital by
default perspective
ææ ensure their workforce is skilled in the use of digital technologies
ææ develop digital strategies to achieve this and report publicly on progress.
The government also recognises that not all members of the community
can access digital services equally and that consideration will always need
to be given to their particular needs. A modern public service should be
paper free and this declaration is an important step in that direction.
5DEPARTMENT FOR EDUCATION AND CHILD DEVELOPMENT
DELIVERING DIGITAL 2016-2020
STRATEGIC
PRIORITIES
ææ Support the One Child, One Plan initiative.
1. ADVANCED DIAGNOSTICS,
COMMUNICATION AND LEARNING ææ Provide high quality timetabling system as
TOOLS part of an integrated EMS solution.
ææ Deliver a data dashboard for sites to ææ Replace site-based legacy systems with
provide real time achievement and contemporary administration and finance
attendance data. solutions.
ææ Improve diagnostic and evaluation ææ Provide systems that enable improved
tools and resources to facilitate the analysis of data regarding attendance,
improvement of learning outcomes assessment, achievement, health and
well-being.
ææ Rollout an education management system
(EMS) for schools and preschools. ææ Provide improved information systems to
support child protection workers.
ææ Support improved quality assured
curriculum and administration resources ææ Provide better information to support the
through the implementation of EMS and care and wellbeing of children and young
Office365. people under the Guardianship of the
Minister.
ææ Implement a communications portal
for improved parent and stakeholder ææ Improve video conferencing and
communications. collaboration tools to support all learners,
particularly those in remote areas.
ææ Deliver a learner management system as
part of EMS
ææ Support the education, care and
wellbeing of students with disabilities
through better information to target
resources and aid decision making.2. SECURE, RELIABLE ACCESS, 4. DIGITAL CENTRAL SYSTEMS
ANYWHERE, ANYTIME AND INFRASTRUCTURE
ææ Improve bandwidth to all sites. ææ Deliver an electronic document records
management system.
ææ Provide access to resources on agreed
browsers anywhere, anytime. ææ Continue DECD Intranet developments,
including the amalgamation of Families SA
ææ Achieve a single carrier network solution
information.
for sites.
ææ Transition existing paper based services
ææ Establish standards and requirements for
to digital-based services.
site infrastructure.
ææ Implement a ‘cloud-based’ approach
ææ Deliver a ‘cloud-based’ solution for site
for central ICT systems, applications,
systems, applications, services and
services and infrastructure, including
infrastructure.
human resource management, case
ææ Deliver an agreed service catalogue and management and finance systems.
support programs.
ææ Deliver an identity management solution
ææ Expand resources and infrastructure that will facilitate appropriate access
through panel providers. to DECD systems for different users
(eg principal, teachers, social workers,
3. INTEGRATION OF CARE AND support staff etc.).
PROTECTION SERVICES
ææ Establish standards for site infrastructure
ææ Deliver fully integrated and amalgamated and support.
Families SA digital systems.
ææ Improve data and analytics to support
learning outcomes for children under the
Guardianship of the Minister.
ææ Provide systems to support integration
between schools, preschools and child
protection services and other services,
enabling better safety initiatives for
students.
ææ Enable data and information sharing and
access across DECD for those that need
it, when they need it.
7DEPARTMENT FOR EDUCATION AND CHILD DEVELOPMENT
DELIVERING DIGITAL 2016-2020
STRATEGIC
PRIORITIES
CONT.
TIMING OF KEY DELIVERABLES
Current State 2015 2016 2017 2018 2019 2020 Future State
EDSAS/EYS Advanced Diagnostics, Communication and Process of
- no single Learning Tools continuous
source of truth improvement.
ææ Implementation of EMS including
Separate administration, finance, communications Systems and data
networks portal, learner management, timetable facilitate improved
making solutions etc care and learning
integration ææ Interim data dashboard outcomes
difficult
ææ Delivery of Office 365 Improved
Nothing Cloud Secure, reliable access, accessibility to
enabled anywhere, anytime Cloud based
services and
Systems ææ Improved bandwidth systems
cumbersome
to access ææ Established standards for site infrastructure Improved data
ææ Cloud based, services systems and sharing between
Difficult to infrastructure education
access and
Integration of care and protection services and care and
report on
protection
performance ææ Integration of Families SA information
technology and services. Consolidated
Limited ability
financial data and
to report ææ Improved information to support child
reporting
on whole protection initiatives.
of agency Digital central systems and infrastructure Communications
financial portal better
performance ææ Cloud-based approach for central ICT connecting sites,
systems, applications, services and parents and
infrastructure students
ææ identity management - secure, single sign onBENEFITS
BENEFITS FOR DIFFERENT STAKEHOLDER GROUPS
Principals Children,
and Students Care and
Preschool Teachers and Education Protection Central
Benefits Directors and SSO’s Parents Directors Staff Office
Improved teaching and learning
✓ ✓ ✓ ✓ ✓ ✓
Improved management of students
and children by monitoring learner ✓ ✓ ✓ ✓ ✓ ✓
achievement, attendance and welfare
Improved information and systems for
✓ ✓ ✓ ✓
disadvantaged learners
Better access to information to support
✓ ✓ ✓ ✓ ✓ ✓
education, care and child protection
A consistent, reliable and secure ICT
✓ ✓ ✓ ✓ ✓ ✓
environment
A common framework that enables data
sharing and minimises duplication of data ✓ ✓ ✓ ✓ ✓
entry
Enhanced tools, dashboards and reports
to support learning and care outcomes,
✓ ✓ ✓ ✓ ✓ ✓
administration, budget and finance
services
Stronger linkages of financial results
against programs and initiatives enabling ✓ ✓ ✓ ✓
better analysis of value for money
9DEPARTMENT FOR EDUCATION AND CHILD DEVELOPMENT
DELIVERING DIGITAL 2016-2020
ENGAGING OUR
STAKEHOLDERS
Schools and preschools currently are improving the information flow about children
responsible for developing and delivering and young people under the Guardianship
many ICT services themselves. Digital of the Minister. Significant feedback has
systems must be able to meet the changing been received related to the sharing of
contexts and needs of our education information related to child protection across
and care sector, within a safe and secure the agency, particular to enable effective early
environment. Accordingly, the ICT Services intervention. This strategy was developed
team will be seeking input from users to using this feedback and there will continue
ensure the design, development and delivery to be opportunities to discuss technology
of strategic priorities within the digital in a variety of forums, including partnership
technology strategy meets the needs of meetings, site visits and EMS workshops.
stakeholders. This collaborative engagement
approach has already started with the In addition, the DECD Senior Executive
following activities: Group ICT Governance Sub-Committee
was established and will oversee the
ææ stakeholder survey undertaken in late implementation of Delivering Digital. The
2014 in relation to the proposed EMS committee reports to the Senior Executive
Group, which is responsible for delivering
ææ a leader’s reference group has been
DECD’s strategic objectives. This governance
established, and have visited a range of
is important in monitoring progress, resolving
schools and used feedback to document
issues and setting priorities in an environment
ICT requirements which have been
of constant change.
incorporated into this plan
ææ workshops have been held to seek
FOR MORE INFORMATION
feedback on the development of the EMS
Regular updates will be provided to schools,
ææ ICT industry service providers have been
preschools and other stakeholders.
consulted to understand advancements
in technology, available products and You can find out more at:
services. https://myintranet.learnlink.sa.edu.au/
Through recent engagement activities, ict/delivering-digital.
school and preschool staff have given
feedback about current challenges and
future directions for ICT. The needs of social
workers and other child protection staff have
been discussed, particularly in relation toYou can also read
