DES FLEET OPERATIONS & PARKING SERVICES QUARTERLY ATO MEETING - 05 12 2021 via Chat with: Department of Enterprise Services
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
DES FLEET OPERATIONS &
PARKING SERVICES QUARTERLY
ATO MEETING
05 12 2021
***Please remember to MUTE your phones, Introduce yourself
via Chat with:
• Your first and last name and your agency
MEETING AGENDA • Updates & Announcements • Guest Speaker – William Clay, Surplus Operations • Parking Services • Dispatch Break • Shop Operations • CARS Team • Closing Remarks & Questions
ICE BREAKER
Poll #1: ZOOM
In the past 6 months, have you
used the online state surplus
store?
A) Yes I have
B) I have not
C) Didn’t know about it
UPDATES &
ANNOUNCEMENTS
• Courtney Kleck
• Program Manager – Fleet Operations & Parking Services
• David Bagnall
• Management Analyst – Fleet Operations & Parking Services
• George Carter III
• Deputy Assistant Directory – Business Resource Division
UPDATES – VEHICLE RATES
Equipment Freeze Rescinded
• What does this mean for agencies?
• Fleet continues to evaluate cost recovery rate
structure.
• Continued conversations with OFM on a long-
term strategy to attain cost recovery levels
• We are replacing vehicles that are
mechanically totaled, are accident totals, or
have sufficient business justification (exception
vs. rule).
We appreciate your patience and will keep you
all informed as we move forward in this process.
ENTERPRISE WIDE TRANSPORTATION
POLICY – EXPIRES IN JUNE
What: The Enterprise Wide Transportation Policy expires in June 2021, and is
currently under review by DES. Some updates will be made to the policy and
we’re currently setting up meetings to engage with key stakeholders,
including some ATOs to discuss the policy and potential updates.
Who: The Transportation Policy impacts state agencies and institutions,
including Washington State School Directors Association employees,
contractors, students, volunteer drivers and passengers on official state
business.
• If you have any questions or would like to participate in the process, please
email mpmail@des.wa.gov
CUSTOMER SATISFACTION JOURNEY In Development: • Vehicle Lease Agreement • Shop Operations Scheduling for Fones Road location • Automated Key Box Software Enhancements • New Parking Management System • Enhanced Quarterly Utilization Reports Recently Completed: • DES Fleet/Parking Website Redesign • Quick Reference Guide for Drivers • New Fleet Ordering Management System
WHAT’S NEXT FOR EVSE ON CAPITOL CAMPUS
Enterprise Services is working with stakeholders to expand electric
vehicle adoption using many strategies
• Expand EV charging infrastructure on the Capitol Campus through existing
funding opportunities
• Areas of current projects underway:
• NRB Garage: 2 DCFC – in progress
• Plaza Garage: A and B Level
• The development of a charging use policy to enable employee workplace
charging on the full Capitol Campus is in development.
WHAT’S NEXT FOR EVSE OTHER AREAS
Executive Order 20-01: State Energy & Environment Performance
(SEEP)
• Completing 15 electric vehicle supply equipment projects
• Installing 85+ charging stations ( Level II and 1-DCFC )
• Located at leased and owned facilities statewide
• Completion deadline is June 30, 2021
• Paid for with Supplemental Budget funding
ATO DASHBOARD
STATUS What’s next? When will we know?
The ATO dashboard DES Enterprise An expected time of
has encountered a Technology Services resolution has not been
roadblock. The division has established. We will
content is not viewable identified potential notify ATOs when we
by employees outside solutions and is have more information.
of DES. working to identify
the best one.MONTHLY MILEAGE REPORTING The fleet goal for monthly mileage reporting is 99% • Where are we now? Fleet averages about 98% monthly. • Is this good or bad? It’s good but should be better. Consider that one percent is equal to 50 vehicles. Two percent is 100 vehicles. • Why 99% and not 100%? Employee vacations, assignments and other absences OR vehicle repairs present significant obstacles to 100% reporting. • Your help and support are significant and 100% appreciated. Please encourage on-time reporting and help us get to 99% reporting.
GOOD TO GO
DES Fleet uses WSDOT’s pay by plate billing for all fleet vehicles.
In doing so agencies do not need to manage individual WSDOT Good to Go
accounts.
• No more adding or deleting vehicles.
• No more purchasing of passes.
Monthly, DES Finance receives tolling data from DES Fleet and bills agencies
for toll usage. DES Fleet can provide agency ATO or finance with billing
details upon request.GOOD TO GO2
Do you need a Flex Pass?
Flex passes are for use on SR 167 HOT lane and the I-405 express toll lanes.
About State vehicles and Flex Passes:
• State vehicles may use a Flex pass in the Hot lane when they meet occupancy
requirements. Passes must be set to HOV mode.
• A Flex pass may be used in the SR 167 HOT lane by a solo driver.
• A Flex pass does not allow you to operate in a I-405 HOT lane when the driver
is the only occupant. Violations may result in fines.GUEST SPEAKER –
SURPLUS OPERATIONS
• Mimi Limmeroth
• Program Manager – Surplus Operations
• William Clay
• Surplus Inventory Control – Surplus OperationsSURPLUS OPERATIONS
2019
• Total Vehicle Auctions 2019 - #811
• Total Auction Sales Price 2019 - $5,822,699
• Proceeds paid back to agencies - $5,189,703SURPLUS OPERATIONS
2020
• Total Vehicle Auctions 2020 - #746
• Total Auction Sales Price 2020 - $3,873,035.34
• Proceeds paid out - $3,393,442.32SURPLUS OPERATIONS
2021
• Total Vehicle Auctions 2021 - #523
• Total Auction Sales Price 2021 - $2,807,220
• Proceeds paid out - $2,476,442SURPLUS STORE FRONT
QUESTIONS FOR SURPLUS?
PARKING SERVICES
BILL TALLEY – DATA CONSULTANT
DEANNA PRICE – PARKING MANAGER
parking@des.wa.gov 360 725-0030 https://des.wa.gov/services/
travel-cars-parking/parking-
servicesCAMPUS PARKING & ACCESS • Fencing around West Campus was taken down 5-4-2021 • DES Capitol Security and WSP will continue to monitor and adjust security measures as needed
PERMITS & PASSES • Legislative Session ended 4-25-2021 • Interim passes effective 4-26-2021 • Sharing passes or stickers is not permitted • WSP actively enforces Capitol Campus grounds
PARKING MANAGEMENT SYSTEM • Entering final stretch of system build • Online permit purchasing options for visitors • Parking Coordinators will be able to manage agency parking passes online
PARKING POLICY
• Current parking policy sunsets in June
• Edits being made to the current policy are:
• Incorporating the Electric Vehicle
charging policy into the full Capitol
Campus policy
• Edit verbiage for a more “plain talk” read
• Rearrange content, and remove
repetitivenessDESCHUTES PARKWAY • DES implemented changes after adopting updates to Capitol Campus parking rules • Active management of Deschutes Parkway has been ongoing, and will continue • DES posted signs with the new parking hours • Parking not allowed between 11 PM and 4 AM along paved areas. Grass and gravel area along Percival Creek remains closed to parking • WSP will focus on education, including verbal and written warnings when possible, before issuing parking infractions
DISPATCH JOHN WOLF – EQUIPMENT TECHNICIAN TAMI FRAZIER- CUSTOMER SERVICE MANAGER mpdispatch@des.wa.gov 360-664-9207 des.wa.gov
FLEET DAILY RENTAL LOCATIONS
Fleet Operations HQ Capitol Campus Tumwater Vans
1312 Fones Rd SE, Bldg. 4 1129 Washington St SE 7510 New Market St SW
Olympia, WA 98504 Olympia, WA 98504 Tumwater, WA 98501
Fones Rd - HQ Reservation
Automated Key System ReservationFLEET OPERATIONS HEADQUARTERS
Here at HQ, we have many vehicle choices:
• Vehicle categories include:
• All-Electric
• Sedan Hybrids
• 7 passenger mini vans
• SUV’s
• A few trucks
• A few wheelchair accessible vansCAPITOL CAMPUS
Vehicle Categories:
• All-Electric
• Sedan Hybrids
• 7 Passenger mini van
• SUV’s
Located at D5/D6 levels in the Plaza Garage.
This location has an automated key box
system and is available 7 days a week 24
hours a day for your convenience.TUMWATER VANS
This location also has an automated key box system that is
available 7 days a week, 24 hours a day.
• Vehicle categories include:
• 8 Passenger Vans
• 12 Passenger Vans
• Small Cargo Vans
• Large Cargo VansCUSTOMER SATISFACTION
Following the 2019 Customer Service Satisfaction journey, one
of the concerns during customer interviews was around car
cleanliness. Previous system limitations prevented us from
cleaning every vehicle between reservations.
We have worked with the software vendor and we are piloting
some enhancements that will ensure cleaning between all
reservations. A small win that will make a big difference!CLEANED AND DISINFECTED VEHICLES
READY FOR YOU
Whether at Campus, Vans, DOH, or
Fones Rd, clean vehicles wait for you:
• Vacuumed
• Cleaned after each reservation with an EPA-
registered disinfectant spray
• Taken to the car wash when neededDISPATCH OFFICE
Whether it’s for a daily trip vehicle or a
loaner vehicle while yours is in the
shop DES Fleet Operations HQ here at
Fones Rd is here for you!
Waiting on a service? We offer–
• Lobby seating for short waits
• Hoteling stations for longer waits
• We even have some vending
machines if you need a snack!
Our office hours are
7:30am-4:30pm Monday-FridayBREAK TIME!
And
we are
back!GROUP THOUGHTS
Poll #2: (After break) –
If you could electrify any of the
below vehicle options, which
would it be’?
1. Small size truck (i.e. Colorado,
frontier, etc.)
2. Full size truck (i.e. Silverado ½-
3/4 ton)
3. Heavy duty truck (i.e. F350,
box truck, or larger)
4. Minivan
5. 5 passenger SUV
6. Other (please specify in chat)VEHICLE MAINTENANCE
BRYAN BAZARD - VEHICLE MAINTENANCE / ALTERNATE
FUEL TECH MANAGER
KENT WINGER - CLAIMS & REPAIR SUPERVISOR
mpmaint@des.wa.gov 800-542-6840 des.wa.govOPERATIONAL STATUS: FONES ROAD FLEET
HEADQUARTERS IN OLYMPIA, WA
Yes, we’re open! Call us to make an
appointment!
Monday-Friday
7:30am-4:30pm
(360) 664-9200
• Full service
repairs/maintenance
• Service loaners and
hoteling stations
available!PUTTING VEHICLES BACK IN SERVICE
AFTER EXTENDED NON-USE
What to check:
• Body and glass damage
• Tire Inflation – proper pressure on sticker in drivers door jamb
• Under Hood Fluid Levels – oil, coolant, windshield washer fluid
• Windshield Wipers
• Signs of Rodents or Wasps – under hood, door jambs, mirrors
• Brake Noise – surface rusting noise is common, should disappear
after six hard stopsPUTTING VEHICLES BACK IN SERVICE AFTER
EXTENDED NON-USE – JUMP STARTS
Jump Starting a Dead Battery
• Always connect the positive (red) cables first and remove last to
prevent accidently shorting the battery
• If you are not comfortable jump starting a vehicle, call roadside
assistance to do it. In Thurston County, please call Summit Towing at
(360)754-8858
• After the vehicle is started, have it taken to a local repair shop to
have the battery fully charged or replaced if required
• There are multiple YouTube videos on how to jump start a vehicleACCIDENT MANAGEMENT
Number of Incidents:
600 Year on year
comparison 2019-2021.
500
400
300
200
100
0
2019 2020 2021ACCIDENT MANAGEMENT 2
Preventable Incidents:
250
Accidents caused by
200 driver error, backing
into post, walls and
other vehicles.
150
100
50
0
2019 2020 2021ACCIDENT MANAGEMENT 3
Number of Incidents with Injuries Includes both State
employees and 3rd party
45
individuals.
40
35
30
25
20
15
10
5
0
2019 2020 2021ACCIDENT MANAGEMENT 4
Number of Total Loss Vehicles
35
30
25
20
15
10
5
0
2019 2020 2021ACCIDENT MANAGEMENT 5
2021 is higher
because of a few
Average Repair Cost larger accidents
early this year.
$3,500.00
$3,000.00
$2,500.00
$2,000.00
$1,500.00
$1,000.00
$500.00
$0.00
2019 2020 2021ACCIDENT MANAGEMENT 6
2020 by Incident Type % based on 322 Total Accidents
Act of Nature 1.55% 0.62%
1.24%
Comprehensive Damage
Law Enforcement Maneuvers 19.88% 32.92%
Manager Review
Other Vehicle Hit Our Vehicle
Our Driver Hit Other Vehicle
0.31%
Our Driver Hit Stationary Object
13.66%
Our driver went off roadway
Unknown 0.62%
29.19%CARS TEAM CYNDI BEVERIDGE - CARS TEAM SUPERVISOR PAT AGA - CARS TEAM REPRESENTATIVE CHRIS CANTRELL - CARS TEAM REPRESENTATIVE mpmail@des.wa.gov 360-664-9210 des.wa.gov
WSDOT –
TUMWATER FACILITY CLOSING
WSDOT fueling location at 5720
Capitol Blvd S will be closing as of
5/31/2021
The only WSDOT fuel station in
Olympia will be the Mottman Rd
location –
2120 RW Johnson SW
Olympia, WA 98512UTILIZATION REPORT, BETTER THAN EVER!
Last sent 1st Quarter 2021
Automatic Waivers for
Calendar Year 2021
First page of report – Summary
page and breakdownUTILIZATION REPORT, VISUAL INDICATORS
Emojis now quickly show
the current status of each
vehicleUTILIZATION REPORT – PURPOSE/USE
• Agencies use the report to see if vehicles are
being utilized properly and are in the correct
category of use
• Agencies should move vehicles around
internally to even out vehicle use
• The CARS team is available and is working
with agencies to help optimize their fleet useTHANKS TO AGENCIES ON PRIUS SWAP! • Agencies helped cycle out older Prius in their fleets • Prius 2011 or older were particularly vulnerable to catalytic converter theft • These older Prius have now been sent to surplus Thanks again for all of your help!
WEX FUEL CARD
Going out to agencies next week
• You should have received a
communication with instructions
• Respond to the communication if you
haven’t already
• If you haven’t contact Cyndi Beveridge
• Currently waiting on roadside flyers
• Replace your Voyager cards and card
sleeves as soon as you receive them
• Voyager cards no longer function as of
7/1/2021REPLACEMENT PARTS FOR GLOVEBOX PACKETS Fleet Operations will be sending you documents . You will need to replace old documents with the new documents.
MAINTENANCE BILLING TO FLEET M plate maintenance or work needs to be authorized by Fleet Operations Maintenance Office • 800-542-6840 • mpmaint@des.wa.gov Send invoice and billing to Fleet Operations, not to your agency
ELECTRIC VEHICLE CONFERENCES/TRAINING
OPTIONS
Electric Truck Boot camp
Electric Truck Boot camp free, 10-part webinar series
• Appropriate for fleet managers, utility planners,
policymakers, and more.
• Trainings will be held from April 20 through August 24,
leading up to the Run on Less – Electric (RoL-E) event in
September.
• Free to attendees thanks to the generous support of RoL-E
sponsors.
• Each training will focus on a different topic (listed below)
relevant to electric trucks, and will include presentations and
Register Now Q&A with three to five subject matter experts.
• Learn more: https://runonless.com/bootcamp/ELECTRIC VEHICLE CONFERENCES/TRAINING OPTIONS –
ELECTRIC TRUCK BOOT CAMP
Attendees can choose to attend one, some,
Electric Truck Boot camp or all of the webinars:
Webinar 1: April 20 What’s Driving Electric Trucks?
Webinar 2: May 4 Charging 101 - Planning & Buildout
Webinar 3: May 18 Charging 201 - Power Management & Resilience
Webinar 4: June 1 Working with Your Utility
Webinar 5: June 15 Incentives for Electrification
Webinar 6: June 29 Maintenance, Training & Safety
Webinar 7: July 13 Financing the Transition & Innovative Business
Models
Webinar 8: July 27 Sustainable Supply Chains & End of Life
Webinar 9: August 10 Global Perspectives
Webinar 10: August 24 Drivers and Electric Trucks
For questions related to the Electric
Truck Bootcamp, see our FAQs.
For any additional Bootcamp
questions, please contact Jessie Lund.
greentransportation@energy.wsu.eduELECTRIC VEHICLE CONFERENCES/TRAINING OPTIONS –
GREEN TRANSPORTATION SUMMIT & EXPO
Green Transportation Summit & Expo (GTSE) – Registration $399/person
Information about this Conference: GTSE is the region’s premier clean transportation
convening event and this year is their 10th annual event. The GTSE focuses on the clean fleet and
the intersection of policy, technology, practice, equity, and the future mobility with a regional
focus and national lens. GTSE routinely boasts fleet professionals' most robust gathering in the
clean fuels industry, with more than half the conference attendees representing fleet
management, operations, and maintenance from corporate, municipal, and private fleetsELECTRIC VEHICLE CONFERENCES/TRAINING OPTIONS –
FORTH ROADMAP CONFERENCE
Forth Roadmap Conference – Registration $225/person
Information about this Conference: Forth's annual Roadmap Conference is the leading electric,
smart, and shared mobility conference in the United States. Roadmap is the place to meet existing
partners and establish new connections with industry professionals, government officials, and
public organizations. This year, Roadmap will include over 100 national and international speakers,
dozens of virtual exhibits, high-energy breakout sessions, and plenty of networking opportunities.ELECTRIC VEHICLE CONFERENCES/TRAINING OPTIONS –
ADVANCED CLEAN TRANSPORTATION (ACT) EXPO
Advanced Clean Transportation (ACT) Expo– Registration $350/person
Information about this Conference: ACT Expo brings the North American
transportation industry together for an expansive showcase of the technologies,
fuels, policies, and organizations driving economic and environmental sustainability
on our roadways. Each year, leading OEMs and suppliers leverage ACT Expo to
unveil and display today’s latest innovations and next generation technologies.UPCOMING VIRTUAL OPERATOR TRAININGS For more information or an invite to this training, contact us by email at mpmail@des.wa.gov
UPCOMING QUARTERLY ATO MEETINGS
2021
• Thursday August 5, 2021
• Thursday November 4, 2021QUESTIONS? THANK YOU, PLEASE TAKE OUR SURVEY! HTTPS://WWW.SURVEYMONKEY.COM/R/ATOMAY12 mpmail@des.wa.gov (360) 664 - 9215 DES.WA.GOV
You can also read
