Developing current talent into future talent - Aenslee Tanner

 
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Developing current talent into future talent - Aenslee Tanner
TALENT DEVELOPMENT AENSLEE TANNER

Developing current
talent into future talent

With the increasingly rapid                employees will require significant         revealed that only eight per cent of
pace of change and innovation              reskilling and upskilling, yet the EY      leaders say that skilling their current
                                           survey found that only 38 per cent         people is their number one priority.
today, terms like talent scarcity,
                                           of workers have seriously considered       Instead, 61 per cent of employers
skill shortages, and the global            the impact of technology on their          seem to believe the market will
war for talent are commonly                employment opportunities.                  deliver them the capabilities they
seen in business headlines.                                                           require, even though many digital
Aenslee Tanner looks at what
                                           Talent shortage is seen as a               skills are already in chronic under-
                                           top risk but not a top priority            supply against accelerating demand.
New Zealand organisations
                                           A 2018 survey by Mercer Marsh
are doing to ensure they have              Benefits and the Human Resources           Few leaders are equipped to
access to the talent they need             Institute of New Zealand indicated         lead through transformation
to thrive as technologies and              that 92 per cent of respondents see        EY’s research found that leaders are
markets continue to evolve.                talent attraction and retention as a       paralysed, that uncertainty around
                                           top risk. However, less than half think    when and how digital technology will
                                           that addressing this risk is a priority    hit their organisation is preventing
"Business leaders have a responsibility    for the entity they work for, and few      them from proactively responding.
to ensure that the jobs and                have plans in place to address it.         According to a report by PwC and
opportunities created by these             It appears most organisations are          Harthill Consulting, The hidden
technologies – now and in the              aware that disruption is coming, but       talent: Ten ways to identify and retain
future – are accessible to all." – Keith   they are failing to prepare proactively.   transformational leaders, 54 per cent
Block, Co-Chief Executive Officer,                                                    of change programmes fail because
Salesforce.                                                                           leaders with the right capabilities are
                                                The proportion                        in short supply. Only 8 per cent of
The latest research paints a bleak              of organisations                      individuals in senior management
picture.                                        prioritising investment               teams profiled as strategists, the
Adoption of emerging                            in AI over the next                   minimum stage of development with
technologies is growing, but                    three years is expected               the capacities to be effective as the
workers aren’t prepared                         to double.                            change leaders so needed today.
The recently released EY report,
Stop talking about the future of           Labour supply is down, but                     Leaders are paralysed,
work, stated that the proportion           organisations are still relying                that uncertainty around
of Australian and New Zealand              on an external hiring strategy                 when and how digital
organisations prioritising investment      According to the Ministry of Business,         technology will hit
in artificial intelligence (AI) over       Innovation and Employment                      their organisation is
the next three years is expected to        Quarterly Labour Market Report from            preventing them from
double – a leading indicator of the        May 2019, the labour supply has                proactively responding.
accelerating momentum towards job          shrunk, with overall net migration
disruption. Due to trends like these,      slowing, increasing numbers of
the World Economic Forum’s 2018            baby-boomers retiring, and the             Moving beyond paralysis
Future of Jobs report anticipated that,    unemployment rate hovering near            Rather than continuing to hope
by 2022, at least 54 per cent of all       record lows. Yet the EY report             against hope that it will be possible

44   HUMAN RESOURCES         SUMMER 2019
Developing current talent into future talent - Aenslee Tanner
The six ways to lead in the context of a transformation
Stage of development/action                 Profiling        Strengths description
logic                                       (%)
                                                             Generates social transformations. Integrates material, spiritual and societal
                                                             transformation.
                    Alchemist               0%
                                                             Effective at leading society-wide transformation.
                                                             Generates organisational and personal transformations. Exercises the power of
                                                             mutual inquiry, vigilance and vulnerability for both the short and long term.
                    Strategist              8%
                                                             Effective as a transformational leader.
                                                             Interweaves competing personal and company Action Logics. Creates unique
                                                             structures to resolve gaps between strategy and performance.
   Later stages

                    Individualist           33%
                                                             Effective in venture and consulting roles.
                                                             Meets strategic goals. Effectively achieves goals through teams; juggles
                                                             managerial duties and market demands.
                    Achiever                52%
                                                             Well suited to managerial roles; action and goal-oriented.
                                                             Rules by logic and expertise. Excellent in pursuing technical quality.
                    Expert                  7%
   Earlier stages

                                                             Strong as an individual contributor.
                                                             Avoids overt conflict. Wants to belong; obeys group norms; rarely rocks the
                                                             boat.
                    Diplomat                0%
                                                             Effective as supportive glue within an office; helps bring people together.

Source: PwC and Harthill Consulting, The hidden talent: Ten ways to identify and retain transformational leaders

                                                                                                     SUMMER 2019        HUMAN RESOURCES      45
Developing current talent into future talent - Aenslee Tanner
TALENT DEVELOPMENT AENSLEE TANNER

to hire all the people an organisation      Preparing your current talent             However, research from the field
needs from outside directly,                for the future                            of adult development, such as that
employers must adopt a strategy             Lack of time, unclear development         conducted by Keith Eigel and Karl
of investing in developing their            pathways, cost and a lack of              Kuhnert, has found that, “All other
current workforce, growing it into          awareness about how technology is         things being equal (traits, knowledge,
the workforce needed in the future.         changing the nature of work are the       skill, and ability), individuals who
Starting today.                             main barriers to employees engaging       know, process, decide, and relate at
                                            in L&D. Discussed below are three         the highest [stages of development]
     Employers must adopt                   ways to begin addressing them.            not only respond to life’s dilemmas
     a strategy of investing in                                                       more effectively, but have an
                                            Communicate: Raise awareness              increased capacity to lead more
     developing their current               of impending job disruption by            effectively as well”.
     workforce, growing                     communicating with employees
     it into the workforce                  about how technology is changing
     needed in the future.                  the nature of work. Collaborate in             The future of our
                                            uncovering the new role opportunities          organisations depends
It’s important to remember that             that automation and other                      on successfully identifying
technologies such as AI, blockchain         innovations will create.                       and developing all
and robotics will not only eliminate        Guide: Provide structured guidance             leaders to higher stages
some jobs they will also create new         on development pathways based on               of development.
ones. Just as the creation of social        your organisation’s future needs and
media platforms over a decade ago           matched to individual’s career plans.     According to the PwC and
gave rise to roles for social media                                                   Harthill Consulting research, it is
managers, and our increasingly              Prioritise: Dedicate weekly time for
                                                                                      transformative development that
digital-centric world created a need        your people to engage in L&D and
                                                                                      tends to underpin the development of
for user experience designers, Cloud        have leaders in your organisation
                                                                                      the strategist capabilities needed to
service specialists and cyber-security      role model this as a priority. It’s
                                                                                      effectively lead business change and,
managers, so too will today’s               time to shift from the traditional
                                                                                      therefore, this needs to be prioritised,
emerging technologies create new            model of learn, earn, retire to one of
                                                                                      especially for leaders.
job opportunities.                          continuous learning for everyone at
                                            every age and stage of life.              Engaging in reflective thinking,
Transitioning employees into new                                                      being exposed to the perspectives
roles takes considerable energy and         Addressing both horizontal                of people at strategist or later
investment, but it can also be less         and vertical growth needs                 stages of development, learning
costly and disruptive than letting          "The future of our organisations          about developmental theories, and
people go and recruiting new talent.        depends on successfully identifying       working with a professional coach
Research from Gallup indicates that         and developing all leaders to higher      are examples of ways to support
creating development pathways for           [stages of development] so that           individuals’ vertical growth.
people can also increase employee           they can respond effectively to the
engagement and retention, which             increasingly complex demands of           By investing in upskilling your
directly ties to outcomes such as           our times." – Keith Eigel and Karl        current workforce and developing
productivity, profitability and turnover.   Kuhnert, Authentic Development:           leaders to be effective at leading
                                            Leadership Development Level and          transformation, your organisation will
Where will the funds to cover the                                                     be well placed to navigate the next
                                            Executive Effectiveness
required learning and development                                                     big wave of disruption.
(L&D) investment come from?                 While there are two main
EY’s research suggests that New             dimensions people can grow in,
Zealand organisations are wasting           most professional development that
around $250 million of L&D spend            organisations are currently investing
annually by focusing too much on            in is ‘informative’ (horizontal growth)   Aenslee Tanner (PCC) is a certified leadership
growing skills that are relevant for        as opposed to ‘transformative’            coach specialising in adult development and
today rather than building skills           (vertical growth).                        Growth Edge Interviewing. Her research-based
                                                                                      coaching methodology
for tomorrow. Were these funds to
                                            Organisations can support                 draws on adult stage
be redirected and more effectively                                                    (vertical) development
                                            people’s horizontal growth through        and complexity theory,
targeted, EY estimates the growth in
                                            interventions such as peer-to-peer        neuroscience, positive
L&D needs could be covered within                                                     psychology and high-
                                            learning, mentoring, and online
existing allocations.                                                                 performance sport. Learn
                                            courses relevant to the future skill      more at aensleetanner.
                                            needs of the organisation.                com.

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Developing current talent into future talent - Aenslee Tanner
SUMMER 2019   HUMAN RESOURCES   47
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