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Discover the
YOUR MEMO
INSIDE
“Sounds of New Caledonia”
an inspirational soundtrack by Crooked Colours
AND BE IN WITH A CHANCE
TO WIN A TRIP FOR 2
TO NEW CALEDONIA
newcaledonia.travel
TRAVELinc Memo 3 October 2017 1
India 2018 Earlybird TUE AMAZON
3 OCT Feel ALIVE at RIO DE JANEIRO
Sale 2018 2017 SOUTH IGUASSU FALLS
MEMO MEMO AMERICA’S
5
magazine Your personal magazine MACHU PICCHU
ice a week ISSUE
twice a week GALAPAGOS ISLANDS
1045
BEST BROKER
BRAND BIG
Exciting itineraries and great savings!
2014, 2015, 2016
0800 936 3998 info@wendywutours.co.nz & 2017! Email: nz@chimuadventures.com Phone: 0800 131 900
Tailor-made packages to Payment card
the Philippines security – take it
seriously, says TAANZ
The Travel Agents Association of New
Zealand (TAANZ) is urging its members
to take action now to comply with a global
security standard to protect confidential
payment card information against theft.
0800 240 915 IATA has set a date of 1 March for accredited
reservations@fathomasia.co.nz
agents to achieve the Payment Card Industry
Data Security Standards (PCI DSS).
TAANZ president Andrew Bowman says Andrew Bowman
Exotic Holidays brings
there is some lobbying to have IATA ‘see Contacts are everything…
you their latest collection reason’ on the time frame, but that said it is important that
of authentic experiences And this is the book that
agents take the subject seriously.
in India, Bhutan, Nepal , ‘The deadline is five months away and it is probably a three gives you the contacts
Sri Lanka and Maldives to four month process, so action is required now.’ you need.
He says TAANZ will take a leadership role to ‘simplify
• Airlines • Wholesalers
New and popular programmes, what is a complicated subject’ and will work closely with • TAANZ Full Members
special interest tours, maps helloworld, House of Travel and First Travel Group to do so. • TAANZ Approved Travel Brokers
and more ‘This is actually part of a wider cyber space and data privacy • TAANZ Allied Members
• Tourism Offices and much more
issue. It is good practice and we have to focus on it.’
0508 396 842 Leaders of brands in New Zealand say they are well on track Order your personal copy now from sam@promag.co.nz
info@exoticholidays.co.nz to have all their agents PCI compliant.
Join GTN for a new perspective
Contact Rob Beecher Allen Bell
us for a 027 456 9905 027 459 3607
confidential chat Rob@gtn.co.nz Allen@gtn.co.nz
TRAVELinc Memo 3 October 2017 2
News
Major events put the Taking a break
spotlight on Japan at PATA event Intermediate-Senior
With Japan playing host to some of the Travel Consultant
Coffee break at the PATA Global
world’s largest and most-talked about
Insights Conference 2017 at SKYCITY Thinking of shifting to
events over the next couple of years, the
Auckland Convention Centre… New Plymouth – here is a chance…..
Japan National Tourism Organisation is
An incredibly exciting opportunity has arisen
keen to get some information out to the for an experienced Intermediate-Senior
market at PAICE this year. Travel Consultant to join our successful “Shop of
‘As JNTO is relatively new to the Anna Black, Michelle Caldwell, Tourism Export the Year 2017”, Travelsmart New Plymouth.
Council; Jake Downing, Weta Workshop
New Zealand market, we are excited to
participate in PAICE to meet with local The successful candidate will have:
• NZ based Travel Industry experience.
buyers and get to know the movers and • A real passion for travel and customer service.
shakers of New Zealand,’ says Toni • A proven sales record.
Fan, media & marketing assistant • Attention to detail and accuracy.
manager, JNTO. • Enjoy exceeding customer expectations.
Japan is hosting a number of events • Have the ability to think outside the square,
while going the extra mile.
in the next few years, including the Joanna Garrie, Visit Victoria; Amanda Pearson and • An excellent grasp of IT and GDS applications
Rugby World Cup in 2018, as well as the Monique Vallom, both Auckland Tourism, Events • Excellent time management skills and
& Economic Development (ATEED); Wendy D’Arcy,
2020 Tokyo Olympics and Paralympics. Abercrombie and Kent Dan Penner, Viator; Geraldine McMillan, Real Journeys highly organised
Fam says JNTO is looking to increase • Travel product knowledge and well-travelled
• Ability to interact and engage with clients
its promotions, especially in the New through your vibrant personality
Zealand, to help provide more information
to travellers, and says PAICE gives the Longer haul, no hubs • Most importantly, be a team player who is
highly motivated to reap the rewards.
organisation the opportunity to do so. More long, non stop flights to have a stop-over – like to
‘We would like buyers to know JNTO What’s on offer?
from A to B is where the future go shopping – but then that
exists – we’re here to help provide • Potential to earn great money & be
lies for air travel, and it’s becomes a destination in its rewarded for your hard work
information and support those who are driven by passenger demand, own right.’ • Educational leave to expand your travel
selling Japan,’ says Fan. the PATA Global Insights Schubert says Boeing noticed knowledge & experience
There has been an increasing number conference in Auckland heard the emerging trend of people • A professional workplace where fun &
of Australians and Kiwis visiting Japan. late last week. wanting to go direct some 20 enjoyment are high on the priority list!
There was an 18% year on year increase John Schubert, managing years ago. Apply in confidence now by forwarding your
in visitors numbers for Australians, director – marketing Asia John Schuster ‘What is the limit for people CV along with a list of destinations you have
and 14% increase for Kiwis for the 2016 Pacific and India with Boeing, in terms of just not wanting to travelled to, to bev@travelsmartnp.co.nz or call
calendar year. says data shows people want to go fly that long? I don’t know. Obviously it 021 263 5985 or 06 757 5666 (business hours)
• Read this story and more in the where they want, when they want and depends on the class they are travelling Only applicants with NZ residency or a
upcoming PAICE Preview magazine, out they don’t want to go through a hub. in, but people generally want to get valid working visa will be considered.
later this month. ‘Of course, there may be a reason there as quickly as they can.’
CLICK HERE to register.
CALLNOW
CALL
0508
0508396
NOW
396842
842
FEZ can arrange private & semi-private tours in the Balkans
www.exoticholidays.co.nz
www.exoticholidays.co.nz info@exoticholidays.co.nz
fez@exotic.net.nz
TRAVELinc Memo 3 October 2017 3
News
Russell Craig… Enable employees’ to take risks
real travel still
the future The best way company owners and that chat bot you can
managers can prepare for the future is experiment and see how
to enable their employees to experiment it can make a difference
and take risks, says Pacific Asia Travel to your company.’
Association chief executive officer Dr Hardy says having
Mario Hardy. machines, rather
‘Encourage their sense of curiosity than humans, handle Dr Mario Hardy
and their desire to try things, with the mundane tasks and
understanding they will fail a lot but also enquiries makes a lot sense. ‘This means
VR important, but come up with ideas and possibilities for you can apply the skill sets of people to
not a replacement new things.’
Hardy says chat bot technology
tasks that are more productive. They
could be using their time selling or
Virtual reality will become an definitely has the potential to change and answering more complex enquiries.
increasingly important sales tool for enhance the travel ad tourism sectors. ‘I am fascinated by chat bots as a
travel professionals and is also likely to ‘There is a lot of chat bot technology technology. It will migrate soon to having
add to the travel experience – but won’t out there that takes 15 to 20 minutes to the voice behind it, as opposed to typing,
stop people from actually going places. get things started. The more you build you will actually be speaking.’
That’s the view of Russell Craig,
national technology officer, Microsoft
New Zealand.
‘I see the two as being both/and,
New brochure from THO
rather than either/or.’ Total Holiday Options highlights of the new
Craig says that above all else has released a new brochure.’
human’s value being together. brochure. Global managing Khan points out that
‘Many of the reasons people travel director Amaan Khan THO is both the ground
are not what technology would describes the brochure operator and destination
provide a substitute for – not in the as a ‘wish list for those who management company.
near future anyway. It is more likely are keen to explore culture, ‘So anything is possible,’
to add to things, to make the travel culinary, wellness and he adds.
experience richer.’ golfing’ as well as ‘We are urging all
In saying that, Craig feels other aspects of India, agencies to have a few
technological advances may provide a Sri Lanka, Bhutan and copies of the new THO
substitute for some business travel. Maldives.’ brochure and talk to
‘Meeting colleagues face to face has ‘A solo and small group us if they require any
its place, but much can be done using tour to India and Sri Lanka, a women’s assistance on the destinations we
technology to have a rich engagement getaway to India and family fun in cover,’ he says.
with those people.’ India and Sri Lanka are among the www.totalholidayoptions.co.nz
Over 120 European destinations ... now that’s Wunderbar!
TRAVELinc Memo 3 October 2017 4
New Zealand
PRODUCT & WEBSITE
Crowne Plaza Christchurch mixologists
Crowne Plaza Christchurch has a team DEVELOPMENT
of mixologists at its Social Wine Bar,
Christchurch’s newest cocktail lounge. MANAGER
The team is made up of manager Kolin
Abassi along with Leo Bancale, and Corey Christchurch-based role
Ellis.
The bar boys all originate from long-
standing hospitality backgrounds and Innovative Travel is an experienced
award-winning restaurants from around Christchurch-based niche boutique tour
Tourism New Zealand is also planning to run a
second campaign focused on Northland and the globe. They are always on the company with a focus on FIT and Small
another campaign in the South Island move competing in various mixologist Group Tours, on roads less travelled
Northland strives competitions globally.
‘Being a part of the opening of the
Crowne Plaza Christchurch Social Wine Bar cocktail
alchemists (L-R) Leo Bancale, Corey Ellis and Kolin
Key responsibility for travel product
in campaign pilot Social Wine Bar has meant I’ve had the
opportunity to put my own twist on the
Abassi
‘The creative process with the mixology
development including:
• Ancient Kingdoms Middle East/
Tourism New Zealand says a recent pilot Mediterranean & North Africa
campaign to attract Australian travellers to cocktail menu, giving it a little je ne sais was fun and something we’re all very
quoi’, says Abassi. proud of.’ • Innovative Travel Asia
Northland has shown that regional dispersal
• Quality Control for all tours
is possible through targeted marketing.
‘The pilot was the first Tourism New • Manage website development
Zealand campaign focused on a single Skyline’s Franz Josef Gondola project • Overall brochure design and production
region to test whether we can influence a
As summer swings around, Skyline The ideal applicant will have:
shift in travel patterns toward our less-
Enterprises has announced that it’s • Practical travel experience in the Middle East/
visited regions,’ says Tourism New Zealand
looking further into its Franz Josef Mediterranean and Asia
chief executive, Stephen England-Hall.
He says they are focused on Glacier Gondola project. • Tour writing experience
encouraging more international visitors The company has been advancing • Ability to plan & execute strategies
to the regions to share the economic extensive geotechnical surveys • Appropriate IT skills
benefits tourism delivers. to identify the best route for the • Experience in Website Development
‘The results of this test proved that yes positioning of gondola towers. • Familiar with Tourplan software
we can and will be incorporated into Skyline is also working on a
our future work, as well as shared with submission and application to allow Confidential applications to:
industry to support theirs.’ the installation of the gondola under robyn@innovative-travel.com
Through a number of data sources, the Department of Conservation’s or call Robyn Galloway on 021 329 283
Tourism New Zealand tracked increases in Westland Tai Poutini National Park
arrivals and spend into Northland from the Management Plan, which is currently
Australian state of Victoria that outstripped Franz Josef could play home to a new under review by DoC and the West
growth from the rest of Australia. tourist attraction Coast Tai Poutini Conservation Board.
TRAVELinc Memo 3 October 2017 5
New Zealand – Australia
Calling agent quiz champions Auckland, Welly &
Destination NSW is inviting travel
agents to take part in some fast-paced
an intro fly with iFLY.
With over 424,000 Kiwis visiting the Palmy Airports win
Agent Quiz Event action in Wellington state each year, and worth over $479 This year’s New Zealand Airports
and Christchurch 18 October and in million in travel, agents need to keep Association Awards saw Wellington,
Auckland 19 October 2017. themselves up to date with what to Palmerston North and Auckland Airports
Quiz questions are all based on offer their clients, according to take home prizes.
Destination NSW’s latest Sydney in Destination NSW. Wellington Airport took home two
Summer campaign, which encourages ‘Around 90% of our Kiwi visitors eat awards, claiming both the Community
Kiwis to experience a wide range of out at restaurants and cafes, almost Engagement and Airline/Airport
Sydney events and holiday options. As two-thirds go shopping for pleasure, Collaboration prizes, while Auckland
well as this there is a Sydney holiday and half of all Kiwi visitors spend time Airport won the Infrastructure Project
Sydney to play host to Lyuba, a 40,000 year-old up for grabs with two nights Sydney sightseeing. Come and learn what’s new Award and Palmerston North Airport
baby wooly mammoth earned the Commercial Project Award.
accommodation, tickets to an Opera in Sydney for dining and shopping.’
A mammoth Australia event such as Handa Opera Registrations are now open for the
The awards were presented at a
Mexican-themed event at Wellington’s
event in Sydney on Sydney Harbour - La Boheme,
Sydney BridgeClimb, OZ Whale Watch
Sydney in Summer Quiz Events. Teams
can be as big or small as agents like.
The Boatshed on Thursday September
28, before an audience of over 100
The Australian Museum in Sydney Cruise, Shopper Hopper and Merlin www.travelinc.co.nz/content/ representatives from throughout New
is bringing mammoths to life this Entertainment passes, Taronga Zoo images/2015/pdfs/dnsw-sydney-in- Zealand’s aviation sector.
November in Mammoths – Giants of entry including wild ropes course, and summer-quiz-rego-form.pdf
the Ice Age.
Presented in partnership with
Destination NSW, 17 November Stay near You’re invited to the Western Australia Roadshow
2017 will see the exhibition feature
Lyuba, (pronounced Lee-OO-bah) –
Lake Wakatipu
a 40,000-year-old baby The Rees Lakeside Residences is near the
woolly mammoth, discovered in shores of Lake Wakatipu and adjacent but
2007 by a Siberian herder and his separate from the main hotel building.
two sons. The 164m2, 3 bedroom, 3.5 bathroom
villas offer lake and mountain views, and
This will be the first time the near
an ideal setting for families and multi- Fantastic WA travel prizes will be drawn at each event
fully intact baby mammoth has
generational groups looking for private
been on display in the southern Maximise your selling potential
accommodation with space.
hemisphere. A personal travel curator meets clients at
Please join us for a fun and informative workshop with Australia’s Coral Coast, Australia’s North West,
Developed by the internationally the airport in a European vehicle, available
Australia’s Golden Outback, Australia’s South West and Experience Perth
renowned Field Museum in for private use throughout their stay. As a Auckland: 5.30-7.30 pm, Mon 13 Nov, Rydges Hotel
Chicago, the exhibition also Hamilton: 5.30-7.30 pm, Tues 14 Nov, Novotel Tainui
24/7 contact, their Curator will be on hand Wellington: 5.30-7.30 pm, Wed 15 Nov, James Cook Hotel
includes a collection of fossils, to provide everything to you, including Christchurch: 12.00-1.30 pm, Thurs 16 Nov, The George
casts and cave drawings showing welcome drinks, luxury amenities and
evidence of how early humans linen, fresh fruit, flowers and bottled water,
hunted and honoured these massive evening turndown service, and daily RSVP HERE
creatures. servicing of your clients villa.
TRAVELinc Memo 3 October 2017 6
Cruising
October is Cruise month offers Aqua Mekong River Cruise One year until
‘cruise month’ Francis Travel Marketing has
mega-liner sails
New Zealand is preparing to enter a
holiday booking frenzy as part of Cruise Lines
announced the following cruise deals through Fiordland
for CLIA from five different cruise lines.
International Association’s (CLIA) annual Plan, The Majestic Princess arrives in
With Holland America Line guests
a Cruise Month promotion. New Zealand in 12 months. The
get up to US$300 onboard spending
The industry-wide promotion is the largest 143,000-tonne mega-liner will be the
money per stateroom on select sailings
cruise sale in the world with cruise lines largest Princess ship ever to sail in
28 March 2018 – 28 April 2019. This
offering discounts to encourage holidaymakers New Zealand waters.
deal excludes Grand Voyages and select
to make their next holiday a cruise. At 330-metres long, the ship will
Plan a Cruise Month takes place each October 2018-2019 Maasdam sailings but is
sail through Fiordland on Sunday
with CLIA offices around the world working combinable with Explore4 and the
30 September before docking in
with CLIA accredited agents and CLIA member AU$999 Europe Air Offer.
Ponant is offering EUR$200 onboard Great rates with Carnival Cruise Line Dunedin, her first New Zealand port on
cruise lines to promote cruise holidays. Monday 1 October. As part of a 13-night
Ensuring October is becoming known as spending money per person, excluding plus US$25 onboard spending money
Free Ocean Voyages. The offer is pp (max US$50) applicable on all roundtrip voyage from Sydney, Majestic
‘cruise month’ down under, it also marks will travel from Dunedin through to
the start of the cruise season with the first combinable with all other Ponant deals. sailings until December 2018.
Luftner Cruises have various Windstar Cruises are offering US$50 Akaroa, Wellington, Tauranga, Auckland
international ships arriving for the summer.
savings on its 2017 winter cruises. onboard spending money pp on select and Bay of Islands before heading back
Classical Rhine 2 November 2017, sailings. to Sydney.
Magic of Advent on the Danube 10 & Aqua Expeditions has US$2940pp ‘We know that New Zealanders love
11 December 17, Magic of Advent on on Aqua Mekong River Cruises. (Based to explore their own backyard and the
the Rhine 10 December 17, Christmas on 7N, Design suite, 2nd deck). Cruise arrival of Majestic presents even more
Cruise on the Danube, 22 December fare savings valid on Aqua Mekong opportunity for New Zealanders to see
2017, Christmas Cruise on the Rhine departures from 1 May to 27 July 2018. their country by sea,’ says Princess
22 December 17. www.francistravelmarketing.co.nz Cruises vice president Australia & New
Zealand, Stuart Allison.
Special rates on the Mekong – save up to US$2,940*pp
Savings valid on Aqua Mekong departures Savings of
from 01 May 2018 to 27 July 2018 US$2,940
based on
• 3 Night Discovery Cruises from US$2,835pp saving US$1,215*pp 7-night
• 4 Night Explorer Cruises from US$3,780pp saving US$US$1,620*pp itinerary in
• 7 Night Expedition Cruises from US$6,615pp saving US$2,835*pp Design Suite
second deck
What’s Included: twin share.
Meals onboard, non-alcoholic beverages, house wine and beer, shore Conditions
excursions, bicycles, wifi, laundry and group transfer to/from meeting points apply Click here
Tel: 0800 422 784 or 09 444 2298 reservations@ftmcruise.co.nz for flyer
TRAVELinc Memo 3 October 2017 7
Asia
15% commission at CTS Tours We’re specialists and so much more
To partner with early bird fares to Europe its website as well as tailor made stop overs.
and to thank valued travel agents for the year,
CTS Tours are offering 15% commission for
To find the stop over deals to Beijing,
Shanghai, Guangzhou, Chengdu,
Time is precious. Talk to real experts when it comes to your
bookings made during the month of October Xian, Guilin, and Hong Kong visit clients’ needs in India, Sri Lanka, Myanmar and Maldives.
2018 on any CTS Tours stop over to China. www.ctstours.co.nz and click on
This includes stop over packages listed on STOP OVERS. When you are talking with TOTAL HOLDAY OPTIONS you
are dealing with the ground operator, the local Destination
Travelport wins at TTG Travel Awards Management Company (DMC) AND the specialist.
Travelport was awarded ‘Best GDS (Global of Travelport says, ‘this award is testament to
Distribution System)’ at the 28th Annual our investment in innovation and customer
TTG Travel Awards 2017 gala event, held at centric solutions. The Asia Pacific region
the Centara Grand & Bangkok Convention continues to lead the growth for Travelport
Centre in Thailand. This year marks the ninth globally, with our regional team constantly
consecutive year Travelport has won this striving to deliver superior connectivity,
accolade. richer content and relevant searches for our
Mark Meehan, managing director Asia customers. We recognise the need to ensure
Pacific, who accepted the award on behalf a frictionless travel experience for everyone.’
n Wellness tour of India & Sri Lanka? Talk to us
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TRAVELinc Memo 3 October 2017 8
Asia
New with Active Asia Korea self famil turns up special highlights Sunita Narula dressed for
the part in Korean outfit
Ana Mon is the new Exotic Holidays’ marketing manager Holiday Inn Resort & Suites. This is a
sales and marketing Sunita Narula recently took a self famil to lovely quaint village, with cobblestoned
executive at Active the Republic of Korea . walking paths, very safe & secure. The
Asia, replacing Wendy ‘I met with a few local suppliers, one village also includes a Golf Club, Water
Thomson who retired of whom would like to promote a tour to Park, Ski & Snowboard park, Alpine
recently. New Zealanders and Australians – Love Coaster, Ski Jumping Tower and Sky
Mon has been in Korea. Lounge.’
working in various ‘This tour would book up to 12 singles, Narula points out that the Olympic
positions in the giving participants the opportunity to dates are 9 February – 25 February 2018.
Ana Mon
travel industry in meet a local Korean or maybe someone of Other places of interest were Sokcho
Australia, Argentina and the Caribbean interest within the group. Tourist and Fish Market with stalls
representing boutique hotels and other ‘That was a novel idea, I thought. selling fresh fish, dried fish and various
sectors of the industry.
Watch the space! styles of cooked fish, and Ojukheon
‘After a long break endeavouring in other
Narula says she had the opportunity House. The latter is one of the oldest
ventures and travelling extensively in Asia
I came back to work in the industry,’ she says. to visit the The Alpensia Resort, official residential buildings in Korea and is
In Active Asia, Mon will be responsible venue for PyeongChang 2018 Winter famous as the birthplace of Yulgok Yi, a South Korea is a good stopover
for the overall direction of regional sales Olympics. famous scholar from Joseon Dynasty. destination on your way to Japan,
and developing marketing strategies. ‘On site are two major hotel properties Anmok Port and Woljeongsa Temple at Philippines, China and further afield.
– The Intercontinental Hotel & The Odaesan Mountain were other highlights. info@exoticholidays.co.nz
Cruisey times in Asia
Go Holidays has released its Princess
Cruises Asia deals for cruise month.
One of the deals is the Majestic Grand
Asia 14 night cruise sails from Shanghai to
Hakata, Busan, Hong Kong, Ho Chi Minh
City and Bangkok, ending in Singapore.
Cruises depart February 25 2018 with all
main meals onboard included as well as
port charges and government fees, prices
starting at $1899 per person twin share.
Another 2018 special, Grand Japan, Sapphire Princess will travel to Singapore in
February 2018
encompasses Tokyo, Kushiro, Korsakov,
Otaru, Hakodate, Ishinomaki, Akita, Busan For clients looking for something a
and Kagoshima. little different, the Malaysia Peninsula and
Starting at $3469 per person twin share, Indonesia 10 night cruise onboard Sapphire
the cruise includes 16 nights onboard the Princess starts at $2279pp twin share.
Diamond Princess, with main meals and The Sapphire will cruise roundtrip from
entertainment on board included, as well as Singapore to Benoa, Kuala Lumpur, Penang
port charges and government fees. and Phuket.
TRAVELinc Memo 3 October 2017 9
Americas
Hawaii stays humble,
despite growth
Hawaii’s Visitor Statistic Results
for August 2017 revealed that visitor
spending statewide is now at $11.34
billion and the state tax revenue
generated by tourism is $1.32 billion.
George D. Szigeti, president and CEO
of the Hawaii Tourism Authority (HTA),
says Hawaii’s tourism industry partners
deserve a collective thank you for how Hawaii’s total visitors rose for August 2017
Journey to the Rocky Mountains they continued to elevate Hawaii as a
premier destination experience in August. our State’s future well-being could be
‘The solid increases in visitor spending suddenly altered.’
The Rocky Mountaineer’s Peaks & incentive for agents who book a Rocky reported for all four major islands was a Visitors to the Hawaiian Islands spent
Perks offer gives 2018 clients up to $800 Mountaineer journey before 30 November. notable highlight,’ he says. a total of $1.39 billion in August 2017, an
per couple in added value to use towards Agents can go in the draw to win two ‘The natural disasters that struck Texas, increase of 6.1% compared to August 2016.
hotel nights, dining, transfers, cruising GoldLeaf Service tickets on a two-day Louisiana, Florida, Puerto Rico and the Total visitor arrivals also rose 4.8% to
and sightseeing. Rocky Mountaineer journey and each Caribbean Islands these past few weeks 818,581 visitors, marked by growth in
The offer ends on 27 October 2017 booking made gives agents another entry remind us again that we can never take arrivals from both air service (+4.8% to
and Adventure World is also offering an into the draw. tourism in Hawaii for granted, and that 815,949) and cruise ships (+39.8% to 2632).
PREMIUM
COMFORT WITH
ALL THE PERKS
Your customers will enjoy dedicated check in & priority
boarding, the most spacious leather seats and a Wander
Wall to pick up in-flight snacks & drinks + a generous
baggage allowance 2 x 23kg bags.
For more information call or email
NZ - PH 0800 359 847
VirginAtlantic.akl@worldaviation.co.nzTRAVELinc Memo 3 October 2017 10
Europe – Airlines
Air New Zealand – keeping things sustainable
Air New Zealand has appointed British Founder and director of not-for-profit Trust (New Zealand)
ecological economist Professor Tim Forum for the Future Sir Jonathon • Brian Pearce, chief economist,
Jackson and leading carbon emissions Porritt heads up the panel, which International Air Transport Association Pacific Area Incentives & Conferences Expo
policy specialist Dr Suzi Kerr to its comprises a number of New Zealand and (Switzerland)
Sustainability Advisory Panel. international experts, including: • Dr Susanne Becken, director of Griffith Tuesday 14th November 2017 | 9am-4pm
Air New Zealand chief executive officer, • Sir Jonathon Porritt, co-founder and Institute for Tourism and professor of SKYCITY Auckland Convention Centre
Christopher Luxon, says the panel provides director, Forum for the Future (United Sustainable Tourism, Griffith University
guidance and critique as the airline works
to embed sustainable growth, with the new
Kingdom)
• Dame Anne Salmond, New Zealand
(Australia)
• Dr Tim Jackson, professor of Sustainable
Work in a travel
panellists bringing further expertise in
social, economic and environmental issues.
anthropologist, writer and professor of
Maori Studies, University of Auckland
Development at University of Surrey and
director of the Centre for the Understanding
management
Air New Zealand’s Sustainability (New Zealand) of Sustainable Prosperity (United Kingdom) company?
Advisory Panel will meet in Auckland • Sir Rob Fenwick CNZM, entrepreneur, • Dr Suzi Kerr, senior fellow at Motu and
for the airline’s annual sustainability business person and conservationist, adjunct professor at Victoria University REGISTER NOW!
breakfast event on Wednesday 4 October. chair of Predator Free NZ and The Kiwi (New Zealand)
International growth for Ireland, but neighbouring concerns arise
Tourism Ireland has seen a 2.5% August period. The fall in the value
growth in overseas visitors for of sterling has made holidays and
January-August 2017. short breaks here more expensive
Niall Gibbons, CEO of Tourism for British visitors and made Britain
Ireland, says the figures confirm
that the country welcomed
more affordable for visitors from
many of our top markets,’ Asia’s Boutique
6,714,600 overseas visitors during
the period January to August
he says.
‘Economic uncertainty is also Airline with FREE
Boutique Lounges
this year. making British travellers more
For Australian and New Zealand cautious about their discretionary
figures there aren’t specifics, but spending, which is impacting on travel
numbers are up 6% year to date. to Ireland.’
However, the decline in visitor Tourism Ireland’s autumn campaign
numbers from Britain, he says, is in full swing, aiming to promote late bangkokair@airlinemarketing.co.nz
continues to be a real concern. season holidays and boost travel into Ireland sees 2.5% visitor Bangkok Airways New Zealand
growth for Jan-Aug 2017
‘Down -7.1% for the January to the early part of 2018. bangkokair@airlinemarketing.co.nz
Europe in Business Class on sale to 30 NOV.
Contact your consolidator for full details.TRAVELinc Memo 3 October 2017 11
Pacific Islands
Nanuku joins American Samoa 30 day Entry Permit Waiver Program
American Samoa’s Government has to send the above documents to is
collection put in place the American Samoa Entry okboard@la.as.gov.
Nanuku Auberge Resort has become a Permit Waiver Program (EPWP) allowing Citizens of the following countries are
member of the Kiwi Collection, a collection citizens of selected countries to travel to eligible to travel to American Samoa
of luxury hotels and resorts. American Samoa without obtaining an under the EPWP: Andorra, Australia,
Marking the development, Nanuku entry permit for stays of 30 days or less Austria, Belgium, Brunei, Canada, Chile,
Auberge Resort’s general manager Sascha for tourism and business purposes. Czech Republic, Denmark, Estonia,
Hemmann says guests booking a standard To qualify, travellers must provide a Finland, France, Germany, Greece,
room rate at the resort will receive an non-expired machine-readable passport Hungary, Iceland, Italy, Japan, Latvia,
automatic room upgrade on arrival and that must be valid for at least six months Liechtenstein, Lithuania, Luxembourg,
qualify for an 8am check in and late 6pm after their planned departure from Malta, Monaco, Netherlands, New
check out. American Samoa, a confirmed roundtrip Zealand, Norway, Portugal, San Marino,
The resort’s evolving guest activities ticket to point of origin or onward Singapore, Slovakia, Slovenia, South
including overnight camping on the passage and a payment of Korea, Spain, Sweden, Switzerland,
resort’s private island, tree top dining, food
US$20 processing fee. The email address Taiwan and United Kingdom.
safaris, ‘bilibili’ bamboo and white water
rafting.
Niue updates and expands
Selling
Nanuku Auberge Resort’s on-site Fijian
marine scientist, Kelly-Dawn Bentley
spearheads local and indigenous offerings
popular guide for visitors
Romance?
for guests including coral planting, reef
conservation and Mangrove replanting. Niue Tourism says its popular Visitor www.niueisland.com
The resort’s Adventure Kids’ Club
Uluvehi
Arrivals Guide has been updated
MUTALAU
Talava Arches Tauei Fupiu (fort)
*not for Humu Island
Matapa Chasm rental cars Retreat A5 Tours
Hikutavake Sea Track Matapa Bar Highest Point 69m
4
HIKUTAVAKE Matapa
Limu Pools Holiday Home
PACIFIC
NAMUKULU TOI
OCEAN
encourages children to unplug from their
Namukulu Boat Ramp
Kaliki Lodge Namukulu Cottages & Spa
Clifftop Fale Vaipapahi Agricultural Farm
Hio Beach
and expanded, and is being reprinted
Click here
Hio Café
TUAPA
Palaha Cave Vanilla Tours
Anaiki Motel
Avaiki Cave Taoke Units
Turtle Lodge
Fonu Rentals MAKEFU Puluhiki
daily technology-driven environment and
Makefu Sea Track
Ana Atua Cave LAKEPA
Makapu Point Lialagi Accommodation
MAK
this week.
EFU
FALEPIPI BUSH RD
Sails Bar 3
BUS
H RD
Peniamina's Motu Sea Track
Nana's
Grave Memorial Oceanview Ulupaka Cave
Chalet (guided only)
N I U E
KELEO
MA
BUSH RD
LA
NAMOUI
FAT
LA BUSH
I BU
immerse them with nature.
SH
RD
RD
Vaila TUSEKOLO BUSH RD RD
EPA
LAK
–
The guide is given to all visitors
FI
ALO
Togalupo Sea Track Yolos
2 TAUTU
Sir Robert's Wharf
ALOFI TOWN CENTRE
Tomb Point
ALOFI
Schools RD
SEE REVERSE Cooks Landing Taoga Niue Museum ALOFI
– LIKU
5 LIKU
Opaahi Misa’s Tour
HALA
Talo’s Restaurant
H RD
Claytons Bar
MAH
Pacific Way Bar
KAVATA-PALUKI BUS
NZ High
RD
Petite Hatava
AGA
Commission
LA
Bowls Club Hospital
TUI
on arrival at Niue Airport, and has
RD
Amanau Sea Track HUIH
UI RD
Lava
Golf Club Creations Hikulagi
Halagigie ALO Sculpture Park
Airport LALOKAFIKA RD FI
Point TAPE – HAK
RD
U PORR UPU BUSH
Hanan VINIVINI
International ITT
RD Gabes Motel RD
Airport
Nanuku Auberge Resort
Ana’ana Vaikona Chasm
Point H U VA LU F O R E S T Veli (guided only)
Burial Cave C O N S E R VAT I O N A R E A
Laufoli
Scenic Matavai Studio FUA Umu Pit
Apartments & Villa
proved to be a valuable source of
TA
RD
RD
SH
BU
Tamakautoga Beach TAMAKAUTOGA
GA
ITO
Oki Oki Mai Clifftop Café & Bar
MA
Lanutahi Holiday Homes Nics
LA
Bungalows
TA
Buccaneer Adventures Niue Dive
Scenic Matavai Resort
1 Togo Chasm
Pofitu
Kauhi Krafts
Lau’s Getaway AVATELE
Alekis Motel
information for even experienced
Damianas Holiday Motel
Yolos HAKUPU
Noni farm Lalopine Rockhouse
Ebony Carving
Avatele Beach and Ramp & Washaway Café
Fineone
Tepa Point VAIEA Fale’s
*not for rental cars Anapala Chasm
Mata Point
travellers. The new edition features
0km 1km 2km 3km 4km
key INFORMATION CENTRE
HOSPITAL
SWIMMING
LOOKOUT
GOLF AND BOWLS
PUBLIC TELEPHONE
expanded and updated information on
MAIN ROAD ACCOMMODATION SCENIC SITE CHURCH
BUSH ROAD RESTAURANT/CAFE BIKE TRACK HISTORIC PLACE
(suitable for mountain biking)
SEA TRACK BAR POLICE AIRPORT
BIKE TRACK BATHROOMS PICNIC AREA TOWN (with shopping
centre, accommodation,
tearooms & restaurant)
www.niueisland.com
tours, activities, dining options, ‘must
This map is accurate at time of printing and subject to change
see/dos’, general info, and cultural The popular Niue Map has also been
guidelines. updated.
A limited amount of the guides Both are available for download on
are available from NZ trade www.niueisland.com (links are at
representative Hogan & Associates. bottom left of page 1). digital
There’s more to do in VanuatuTRAVELinc Memo 3 October 2017 12
Africa – News
Rwanda gorillas, Intrepid Travel
New itineraries Diversity in the
for food lovers face of adversity –
World Expeditions has a new series of
gourmet-themed trips launching in 2018,
Botswana ahead of
with local chefs sharing their knowledge for the pack
all things culture and culinary. Chobe Game Lodge in Botswana is a
The ‘Food Lover’s Journeys’ range game lodge that’s run by 17 guides, all
comprises of the following five itineraries: of which are women.
• Food Lover’s Peru with World It’s the first all-female guiding team
Expeditions (13 days) launches in Africa, and it was also the country’s
15 October 2018. CLICK HERE for details.
first ever national park.
• Food Lover’s Japan with World
Adventure World aims to highlight
Expeditions (13 days) launches
this diverse rarity, as guiding is generally
8 October 2018. CLICK HERE for details.
• Food Lover’s South Africa with such a male dominated profession.
World Expeditions (15 days) launches According to the tour company,
in 2004 fewer than 10 guides in
Savings on gorilla experience
30 April 2018. CLICK HERE for details.
• Food Lover’s Vietnam with World Botswana were women, but today
Expeditions (12 days) launches there are 50 with Chobe employing
8 September 2018. CLICK HERE for details. Intrepid Travel is offering up to 40% off Uganda and Rwanda, including a close one-third of this number.
• Food Lover’s Morocco with World its remaining gorilla tours in 2017 with encounter with gorillas in Rwanda and The park also pays the women
Expeditions (12 days) launches thousands of dollars of savings on offer the chance to spot the big five on safari in equally to their male counterparts in
1 October 2018. CLICK HERE for details. for last-minute travellers. Kenya and Uganda. the industry.
There will also be four itineraries in October tours are priced from $2553* Departing 21 and 28 October 2017, According to the Chobe guides
Europe – Catalonia, on Italy’s Francigena for a 16-day Gorillas and Game Parks offering savings of nearly $2000. themselves, as well as non-guiding
Way, Camino in northern Spain, as well as overland adventure through Kenya, www.intrepidtravel.com/nz staff members, Botswana’s male
the French Way of St James. guides excel at the thrill of the wildlife
chase, while female guides are more
Flight Centre’s debut TV show adept at focusing on the details.
A new television travel show produced consists of 13, half-hour episodes,
by Flight Centre has hit the screens in New highlighting the knowledge and passion for
Zealand. travel through the eyes of the company’s
The show, The 48 Hour Destination, takes travel experts.
viewers to locations in the world, backed by The first episode aired in New Zealand on
advice from flighties across the globe. TVNZ’s channel 1 on Sunday 24 September
Jodie Burnard, Flight Centre NZ general at 3:30pm and runs for another 12 weeks.
French lunch manager marketing, says the programme CLICK HERE to watch the first episode.
Book Ancient Kingdoms Holidays now. Guaranteed EB 2018 Small Group and
Coach tour departures for Turkey, Egypt, Morocco, Israel & Jordan. Call 0508 100 111.TRAVELinc Memo 3 October 2017 13
News
SQ sails into 70
Singapore Airlines hosted Kiwi travel
trade to a 70th Anniversary celebration
at the Royal New Zealand Yacht
Squadron in Auckland late last week.
EXPEDIA TAAP
PACKAGES –
Caroline Sue, Tali Abercromby, Singapore Airlines;
Edith Carpenter, Planet Earth; Kate Lin, Singapore Dave Nicholson, Adventure World;
this is not
Airlines; Peter Carpenter, Planet Earth Jill Grant, A Walker’s World
a splash,
it’s your river
of opportunity
Welcoming party at last night’s Singapore Airlines
70th Anniversary celebrations at the Royal New
Zealand Yacht Squadron in Auckland… Donald Vanessa Parker, House of Travel; Malcolm MacLeod, Amit Saha, Eco Travels; Simon Turcotte,
Serra-Stacey, Preeya Prakash, Ethan Abraham First Travel Group; Paula Kerr, Singapore Airlines Singapore Airlines; Brooke Jamieson, helloworld
Prizes to win, info to gather at WA event
Travel agents and brokers are found anywhere else in Australia. • Australia’s Golden Outback
being invited to a Western Australia Five regional tourism organisations (Kalgoorlie and Goldfields, Gascoyne
roadshow that has the state well (RTOs) will be involved in the roadshow. and Murchison, Wheatbelt and Wave
covered and that will visit four different These are: Rock, Esperance, Fitzgerald and
New Zealand cities mid-November. • Experience Perth (key regions Nullabor); JOIN TODAY AT
Each event will include Western include Perth, Fremantle, Swan Valley, • Australia’s North West (Broome, www.expedia.co.nz/taap
Australian prize draws – details to Rottnest, Mandurah, Sunset Coast and Kimberley, Pilbara, Bungle Bungles, telephone
come. Rockingham); Horizontal Falls); 0800 452 151 option 2
Kate Wright, manager New Zealand • Australia’s South West (Margaret River • Australia’s Coral Coast (Pinnacles,
email
with Tourism Western Australia, says region, Geographe, Blackwood River Ningaloo Reef, Shark Bay and Monkey expedia-nz@
extraordinary experiences can be found Valley, Southern Forests, Great Southern Mia, Kalbarri, Indian Ocean Drive). discovertheworld.co.nz
in WA – many of which can not be / Denmark / Albany); CLICK HERE for details.TRAVELinc Memo 3 October 2017 14
News
TAANZ travel awards: That’s a wrap
The TAANZ National Travel Industry Awards The list of winners and extensive coverage momentous milestone.’ Renault Eurodrive
which were held on Saturday night have of the event was released as a One Minute Simon McKearney, CEO at helloworld, Drive Europe in a brand new,
again been hailed as a success by the wider Memo yesterday and can be found on the says the company was celebrating receving
industry. Travelinc website. five awards on the night – best wholesaler, tax-free Renault vehicle.
TAANZ chief executive officer Andrew www.travelinc.co.nz/content/ best broker, best rookie, best retail agency
Olsen says the diverstiy and distribution of news/hot-off-the-press manager and best retail multi location.
winners throughout the agency brands and Highlights included House of Travel being ‘These are a real credit to the talented
the emergence of new supplier winners is announced as the best travel agency brand and passionate people in the helloworld
testimony that competition to be an NTA for the fifth year running, while Billy Ballentine group who have worked tirelessly to achieve
winner continues to grow. from House of Travel Lakers (invercargill) took success in a brand that is only 18 months old.
‘We also had a few who have been on stage home the best travel consultant retail award. Of particular note was the win in the multi
before and are building an impressive trophy Orbit World Travel was named best corporate location category with Sue and Paul Robinson,
cabinet. To our new and repeat winners, and brand across multiple locations and Orbit who are new to travel and yet in a short space
all the finalists, congratulations and well done. World Travel Wellington was highlighted as of time have opened three helloworld stores –
TAANZ NTIA is the pinnacle of the standards the best corporate brand in a single location. Rolleston, Blenheim and Wanganui.’ Call 0800 609 207
we maintain and as an industry it’s very clear Paul Johnston from Orbit World Travel was Among other notable winners were NZ visit www.renaulteurodrive.co.nz
we are in great shape. awarded best corporate travel consultant for Travel Brokers (best broker brand), Angela
‘Special mention must go to our sponsors the second year in a row. Bocock, NZ Travel Brokers (best young travel
who generously contribute to make this event House of Travel CEO Mark O’Donnell says agency executive), Grant Avis, Gilpin (best travel
possible. Our event needs a good crowd and this year marks 30 years of House of Travel, agency manager – corporate) and YOU Travel
we thank all guests for coming together with which is an achievement in itself. ‘It is icing Ferrymead, best brand retail – single location.
w
SYDNEY
us on this special occasion and it must be said on the cake to win best retail travel agency CLICK HERE to see the full story and all the
having a great and respectful attitude.’ brand and best corporate brand during this pictures.
SA visa easement
When applying for a South African Visa,
HA says yes to
‘at risk’ youths
QUIZ EVENTS
it is now possible to have a nominated
It was all for a good cause
person lodge the application in person
when Hawaiian Airlines
WGN Breakfast Quiz 18 Oct
with VFS Global in Auckland or Wellington
on your client’s behalf. auctioned off 500,000 CHC Quiz Night 18 Oct
HawaiianMiles at the TAANZ
Clients must write a letter of authority
giving their nominated person permission Awards on Saturday night. AKL Quiz Night 19 Oct
to submit an application on their behalf, The auction raised $7000
for at risk youths and the
and state the reason why they are unable
to attend themselves. successful bidder was Mark BE IN TO WIN
O’Donnell of House of
The nominated person could be a friend,
family member or travel agent, and that Travel. It was the second
CLICK HERE TO REGISTER
person must lodge the application in person. time Hawaiian Airlines had
There is still no facility for applications conducted the auction at the Mark O’Donnell, HOT; Raj Cotter, Project Yes; Russell Williss,
via email, courier or mail. awards. Hawaiian AirlinesTRAVELinc Memo 3 October 2017 15
News
MYSTERY SPOT Rogue Pony coming to north Away to Africa
A company that will specialise on
Adventure World is inviting agents
private tours via Wrangler jeep and a
to attend its World and Wilderness
convertible Mustang is launching in
Safaris at one of two Auckland events
Northland later this month.
to hear about product updates and
Rogue Pony has been set up by
Africa trends.
husband and wife duo Tui Slater and
The events will be held in two
Mark Williamson, both who have many
Auckland locations – the Mary
years in the tourism business in the Bay
Thomas Centre in Takapuna at
of Islands. 7.45am on Tuesday 17 October, and
It has also engaged representative at Adventure World’s Eden Terrace
company Exposure Down Under. headquarters at 131 New North Road
Travel agents receive 10% commission at 7.45am on Wednesday 18 October.
Can you solve andYourarepersonal
invited
MEMO
to contact the company
MEMO
magazine Your personal magazine
twice a week twice a week Wilderness Safaris offers luxury
if they wish to experience a Tui Slater of Rogue Pony… launching with two Wrangler
the latest mystery? complimentary ride.
jeeps and Mustang convertible later this month safari experiences in eight African
countries: Botswana, Namibia, Zambia,
Tailored tours are encouraged, but the Reinga, Te Paki Sand Dunes, a café South Africa, Malawi, Zimbabwe,
This week’s Mystery Spot is an
company has a number of suggestions lunch and more. Congo and Seychelles, promoting
easy one. Maybe you’ve been to this
magnificent spot, or know someone from a two-hour cross country excursion Other options include an art tour ecotourism and conservation providing
who has. that takes in local sights such as Waitangi through Opua, Kawakawa and Kerikeri the perfect accommodation option for
lookout
MEMO
and Opua Forest kauri walk; around historical, local
twice aand
MEMO
week international
Your personal magazine Your personal magazine
If you know the answer, email it twice a week high-end bookings.
to competitions@promag.co.nz through to a 10-hour Great Reinga Trek installations and galleries.
CLICK HERE for details.
with Mystery Spot in the subject that includes Whangaroa Harbour, Cape www.roguepony.co.nz
line. And congratulations to Jane
Hanson of YOU Travel Bethlehem
who correctly identified last week’s Dream Cruises PEARL’s PEARLER
on sale
MEMO MEMO
Mystery Location as Athens, Greece. Your personal magazine Your personal magazine
A National Geographic book is twice a week twice a week
‘If the shoe fits now, what plan have
heading your way, courtesy of Dream Cruises have announced
Editorial: you decided on as you grow?’
Adventure World. a 50% sale on until 30 November stu@promag.co.nz
2017. A five-night cruise from only Journalists: Stu Freeman, Sam Worthington Focus on
July 2017
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