Princess Alice - Education prospectus Building your skills
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pah.org.uk
Princess Alice
Education prospectus
Building your skills
September 2019 - January 2020
For Excellence. For Compassion. For People. For Living.
Calendar of events
Introduction
Welcome to the Autumn / Winter Education Prospectus
Health and social care is challenging, and We have invested in technology which
supporting people who are approaching uses video conferencing as an additional
the end of their lives can present multiple way of delivering education so some of our
additional issues. programmes are delivered to you at your
computer. (See page 34).
In order to provide the best service, we
need to ensure that staff are trained and are If you would like to see additional courses
confident and competent to meet the needs offered in the future do not hesitate to
of dying people in whatever setting they are contact me.
delivering care.
Jane Berg
The courses we offer at Princess Alice Deputy Director - Skills,
Hospice are designed to support you and Knowledge and Research
your colleagues in delivering high quality
palliative and end of life care.
The Hospice offers a great environment for
learning away from your workplace but we
also offer courses which can be delivered at
your place of work.
How to book
Online booking is now available via https://www.pah.org.uk/learn-with-us/ or you can
download a booking form. To register your interest in future courses, or if you have any queries
please contact 01372 461 988 or email education@pah.org.uk
2 pah.org.uk
Course overview
Introductory Courses Date Page
QCF Level 3 Award in awareness of end of
03-06 Sept 2019 11
life care
What is hospice care? 12 Oct 2019 12
Special Interest Events
*NEW* Safeguarding and mental capacity at
07 Oct 2019 14
end of life
Motor Neurone Disease (MND) study day 07 Nov 2019 15
Namaste 11 Nov 2019 16
*NEW* Whose notes are they anyway? 04 Dec 2019 17
Clinical Management
European Certificate in Essential Palliative Care 16 Sept 2019
19
(ECEPC) 13 Nov 2019
Focused Abdominal Ultrasound in Palliative Care
14-15 Dec 2019 20
(FASP)
Advance Care Planning (ACP) and difficult
18 Sept 2019 21
conversations
Six Steps Programme for care homes 09 Sept 2019
(pre-course visit to care home)
23 Sept 2019 (workshop 1)
14 Oct 2019 (video conference)
04 Nov 2019 (workshop 2) 22
25 Nov 2019 (video conference)
16 Dec 2019 (workshop 3)
w/c 6 Jan 2020 (visit to care home)
Clinical Skills
Verification by nurse of expected death 22 Oct 2019
24
or 29 Jan 2020
Male catheterisation 24 Sept 2019
or 15 Nov 2019 24
or 14 Jan 2020
pah.org.uk 3
Calendar
Course of events
overview cont.
Venepuncture and phlebotomy 24 Sept 2019
or 15 Nov 2019 25
or 14 Jan 2020
Clinical Skills Continued Date Page
McKinley syringe pumps 20 Sep 2019
25
or 24 Jan 2020
*NEW* Altered airways in palliative care - what you
10 Oct 2019 26
need to know
Social & Psychological Care
Helping children and young people before and after 04 Oct 2019
28
the death of a significant adult 17 Jan 2020
*NEW* Understanding and responding to
18 Oct 2019 29
bereavement
*NEW* Spiritual distress and assessment 29 Nov 2019 30
Communication Skills
SAGE & THYME® foundation level workshop 22 Oct 2019
32
or 08 Jan 2020
Advanced Communication Skills (2-day course) 03-04 Oct 2019 33
PROJECT ECHO®
The heart of the ECHO model™ is its hub-and-spoke knowledge-sharing networks,
led by expert teams who use video conferencing to conduct virtual meetings with 34
multiple health and social care providers.
ASSISTANCE WITH FUNDING
Staff working in hospice and care homes in the UK can apply for a grant to the Wolfson
Foundation (via Hospice UK) to cover part of the cost of the following courses:
• QFC Level 3 Award in Awareness of end of life
• European Certificate in Essential Palliative Care (ECEPC)
For more information: https://www.hospiceuk.org/what-we-offer/grants/open-grant-
programmes/details/wolfson-bursaries
4 pah.org.uk
Calendar
Calendar of
of events
September
Mon Tue Wed Thur Fri Sat Sun
01
02 03 04 05 06 07 08
09 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30
Date Course Time Page
03-06 QCF Level 3 Award in awareness of end of life care 09.30-16.30 11
16 ECEPC (launch event) 17.30-19.00 19
Advance Care Planning (ACP) and difficult
18 09.30-16.30 21
conversations
20 McKinley syringe pumps 09.30-12.30 25
Six Steps Programme for care homes
23 09.30-16.30 22
(workshop 1)
24 Male catheterisation 09.00-12.30 24
24 Venepuncture and phlebotomy 13.00-16.30 25
Key
Please arrive punctually as it
Introductory Course Clinical Skills
may not be possible to allow
Special Interest Events Social & Psychological admittance after start time
Clinical Management Communication Skills
pah.org.uk 5
Calendar
September 2019- of events
January 2020
October
Mon Tue Wed Thur Fri Sat Sun
01 02 03 04 05 06
07 08 09 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31
Date Course Time Page
03-04 Advanced Communication Skills (2-day course) 09.00-17.30 33
Helping children and young people before and after the
04 09.30-16.30 28
death of a significant adult
*NEW* Safeguarding and mental capacity at
07 09.30-16.30 14
end of life
*NEW* Altered airways in palliative care - what you
10 09.30-16.30 26
need to know
12 What is hospice care? 13.30-15.30 12
14 Six Steps Programme for care homes (workshop 1) 09.30-11.30 22
*NEW* Understanding and responding to
18 09.30-16.30 29
bereavement
22 Verification by nurse of expected death 09.30-12.30 24
22 SAGE & THYME® foundation level workshop 09.30-12.30 32
Key
Please arrive punctually as it
Introductory Course Clinical Skills
may not be possible to allow
Special Interest Events Social & Psychological admittance after start time
Clinical Management Communication Skills
6 pah.org.uk
Calendar
Calendar of
of events
November
Mon Tue Wed Thur Fri Sat Sun
01 02 03
04 05 06 07 08 09 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30
Date Course Time Page
Six Steps Programme for care homes
04 09.30-16.30 22
(workshop 2)
07 Motor Neurone Disease (MND) study day 09.30-16.30 15
11 Namaste 09.30-16.30 16
13 ECEPC assessment day 09.00-16.30 19
15 Male catheterisation 09.00-12.30 24
15 Venepuncture and phlebotomy 13.00-16.30 25
Six Steps Programme for care homes
25 09.30-11.30 22
(video conference)
29 *NEW* Spiritual distress and assessment 09.30-16.30 30
Key
Introductory Course Clinical Skills Please arrive punctually as it
Special Interest Events Social & Psychological may not be possible to allow
Clinical Management Communication Skills admittance after start time
pah.org.uk 7Calendar
September 2019- of events
January 2020
December
Mon Tue Wed Thur Fri Sat Sun
01
02 03 04 05 06 07 08
09 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
Date Course Time Page
04 *NEW* Whose notes are they anyway? 09.30-12.30 17
14-15 Focused Abdominal Ultrasound in Palliative Care (FASP) 09.00-17.00 20
16 Six Steps Programme for care homes (workshop 3) 09.30-16.30 22
Key
Introductory Course Clinical Skills Please arrive punctually as it
Special Interest Events Social & Psychological may not be possible to allow
Clinical Management Communication Skills admittance after start time
8 pah.org.ukCalendar
Calendar of
of events
January
Mon Tue Wed Thur Fri Sat Sun
01 02 03 04 05
06 07 08 09 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Date Course Time Page
08 SAGE & THYME® foundation level workshop 13.30-16.30 32
14 Male catheterisation 09.00-12.30 24
14 Venepuncture and phlebotomy 13.00-16.30 25
Helping children and young people before and after the
17 09.30-16.30 28
death of a significant adult
24 McKinley syringe pumps 13.30-16.30 25
29 Verification by nurse of expected death 13.30-16.30 24
Key
Introductory Course Clinical Skills Please arrive punctually as it
Special Interest Events Social & Psychological may not be possible to allow
Clinical Management Communication Skills admittance after start time
pah.org.uk 9Calendar ofCourses
Introductory events
Introductory
CoursesCalendar of events
QCF Level 3 Award in awareness of end of life care
Who is the course recommended for? Dates
This Award will be of particular interest to healthcare assistants 03-06 Sep 2019
and support workers caring for people at end of life in any setting Time
including acute units, hospices, care homes and the community. 09.30-16.30
What will I learn from this course? Fee
Run across four days, this 10 credit City & Guilds accredited £400
Qualifications and Credit Framework (QFC) award provides a
comprehensive introduction to end of life care including the Refreshments
following units: Light refreshments and
lunch provided
• Understand how to work in end of life care
Facilitator
• Principles of working in end of life care Carole Cousins
• Understand how to support individuals during last days of life
The learning will be made relevant to the participant’s work
through the use of reflection, discussion and case studies. The
award is assessed by production of a written portfolio.
ASSISTANCE WITH FUNDING
Staff working in hospice and care homes in the UK can apply for a grant to the Wolfson
Foundation (via Hospice UK) to cover part of the cost of this course.
For more information: https://www.hospiceuk.org/what-we-offer/grants/open-grant-
programmes/details/wolfson-bursaries
pah.org.uk 11Calendar
February of events
- July 2019
What is hospice care?
Who is the course recommended for? Date
Anyone including members of the public and health and social 12 Oct 2019
care workers. Community groups e.g. Women’s Institute, church Time
groups, volunteer organisations are particularly welcome. 13.30-15.30
What will I learn from this course? Fee
Hospice care is well known and respected by the public but what FREE course -
is it? donations welcome
This session gives you the opportunity to learn about the way for refreshments
hospice care has developed in the UK and what we do here at Refreshments
Princess Alice Hospice to support patients and their families. Light refreshments
Includes a tour of the Hospice. provided
Facilitator
Clair Sadler
Helpful, reassuring and friendly.
12 pah.org.ukCalendar
Special of events
Interest Events
Special Interest
EventsCalendar
February of events
- July 2019
*NEW* Safeguarding and mental capacity at end of life
Who is the course recommended for? Date
Managers and senior members of staff in care and nursing homes 07 Oct 2019
who are providing care for people at the end of life. Any other Time
staff members who are engaged in Mental Capacity Act (MCA) 09.30-16.30
assessments and/or safeguarding enquiries.
Fee
What will I learn from this course? £95
This course will offer an opportunity to gain a deeper
understanding of the complex relationship between capacity Refreshments
and risk. This is often one of the most challenging areas for care Light refreshments and
providers. It will cover: lunch provided
Facilitator
• An overview of the practical application of the MCA guiding
Lorraine Carter
principles
• Gaps in the provision of the MCA and situational incapacity
• The role of relatives and significant others in making decisions
• The relationship between Lasting Powers of Attorney (LPA),
and Advance Decisions to Refuse Treatment (ADRT)
• How to address concerns about Attorneys
• How to promptly identify and mitigate risk
• Learning from the experiences of care providers in Safeguarding
Adults Reviews (SAR)
• Hearing the voice of the person at risk
• The importance of outcomes
• How to support staff through safeguarding enquiries
• The role of CQC and where poor quality of care becomes
safeguarding
• Moving away from blame to identify the contributory
environmental causes of abuse
• Improving practice and adopting preventative measures to
minimise risk
14 pah.org.ukCalendar
February of events
- July 2019
Motor Neurone Disease (MND) study day
Who is the course recommended for? Date
Healthcare professionals working in the acute, community or third 07 Nov 2019
sector who support people with Motor Neurone Disease (MND). Time
What will I learn from this course? 09.30-16.30
• An overview of MND: sub-types, progression of disease Fee
• An understanding of some of the ethical issues involved £95
with MND
Refreshments
• Withdrawing assisted ventilation at the request of a patient Light refreshments and
with MND lunch provided
• Challenging conversations that are necessary in planning for
the future with MND Facilitator
Lorraine Carter
• Supportive measures e.g. assistive technology, Non Invasive
Ventilation (NIV), nutritional support
• Living with MND: The patient and carer experience
• Role of the multi-professional team in supporting people
with a diagnosis of MND
Very powerful session, it was extremely,
informative and well sourced for
knowledge and reflection.
pah.org.uk 15Calendar
Special
February of events
Interest
- JulyEvents
2019
Namaste
Who is the course recommended for? Date
Healthcare staff and volunteers looking after people who are 11 Nov 2019
dying, or have advanced dementia in an in-patient, community or Time
care home setting. 09.30-16.30
What will I learn from this course? Fee
The Namaste programme integrates compassionate care with £95
individualised activities for people with advanced dementia and
those who are dying. The programme seeks to engage people Refreshments
through sensory inputs which include calming sights and sounds, Light refreshments and
taste, smell and touch, thus enhancing the experience of the lunch provided
person, their carers and families. This session will cover: Facilitators
Carole Cousins
• Overview of the Namaste programme
Lorraine Carter
• The role of the Namaste champion
• How to involve family members in Namaste
• Basic massage techniques and pain assessment
• The evidence behind the Namaste programme
• How to introduce change within your organisation
You will receive a comprehensive tool kit to guide the introduction
of the programme into your place of work.
16 pah.org.ukCalendar
Special
February of events
Interest
- JulyEvents
2019
*NEW* Whose notes are they anyway?
Who is the course recommended for? Date
This is an interactive workshop designed to support staff to 04 Dec 2019
develop best practice around recording. It is for health and social Time
care staff working in the community, who want to ensure that 09.30-12.30
recording practice is CQC compliant and that it accurately reflects
the voice of the individual. Fee
£60
What will I learn from this course?
• The purpose and function of recording Refreshments
Light refreshments
• Capturing action points and clear outcomes
• How to distinguish between fact and opinion Facilitator
• Accurately reflecting the views and wishes of the individual and Lorraine Carter
family members
• Recording disagreements and differing views
• Using language which is sensitive to protected characteristics
under the Equalities Act 2010
• Protecting personal and sensitive information
• The impact of labels and stereotypes
• The legal and policy framework around recording practice
• The consequences of poor recording - what can we learn?
pah.org.uk 17Calendar
Clinical of events
Management
Clinical
ManagementCalendar of events
European Certificate in Essential Palliative Care (ECEPC)
Who is the course recommended for? Date
A highly respected qualification running at a number of sites 16 Sep 2019
in addition to Princess Alice Hospice, aimed at healthcare (start date)
professionals new to palliative care. All participants should have
Time
direct contact with patients requiring a palliative approach and
17.30-19.00
care needs.
Date
What methods of learning / teaching will be used?
13 Nov 2019
Eight-week distance learning, multi-professional programme,
(assessment day)
divided into the following•sections: Candidates are provided with an extensive course handbook and web
Candidates are provided with an extensive basedcourse handbook and web
resources Time
• What is palliative care and
based resources • Allwho is it for?are assigned a facilitator to support them through the
candidates
All candidates are assigned a facilitator
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coursesupport them through the 09.00-16.30
course • Symptom
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• The culmination of the course is the assessment
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pah.org.uk 19
Advanced communication skills - CONNECTED ©Calendar
Clinical of events
Management
Focused Abdominal Ultrasound in Palliative Care (FASP)
Who is the course recommended for? Dates
This two-day palliative ultrasound course has been delivered since 14 & 15 Dec 2019
2007. Due to popular demand, more courses have been run each Time
year. The course is aimed at palliative care clinicians with access 09.00-17.00
to ultrasound machines, working within the hospice environment,
who wish to add information to their clinical data from an Fee
ultrasound perspective. £450
What will I learn from this course? Refreshments
The course will focus on answering four common abdominal Light refreshments and
palliative care questions: lunch provided
Facilitators
• Does the abdomen contain ascites?
Prof Max Watson
• Is it safe to insert an abdominal drain to remove ascites Dr Bernadette Lee
at this particular point?
• Does the urinary bladder contain fluid?
• Is there a DVT present?
In addition, the course will cover the rudiments of the physics
upon which ultrasound depends, the causes of the common
ultrasound artefacts, safety issues for patients and equipment,
ultrasound of liver, diagnosis of DVT and how to make audit a part
of regular practice.
Delegates will be expected to complete some pre-course
reading. The training includes didactic teaching involving video
and PowerPoint presentations, as well as the opportunity to
practise ultrasound skills on each other, on volunteers or patients.
At the end of the course, there is a short assessment. Delegates
are encouraged to complete an online log of all their scans and a
certificate will be given after one year of satisfactory log entries.
20 pah.org.ukCalendar of events
Advance Care Planning (ACP) and difficult conversations
Who is the course recommended for? Date
Health and social care practitioners working within the hospice, 18 Sep 2019
community or hospital setting who encounter individuals who are Time
facing death. 09.30-16.30
What will I learn from this course? Fee
Using case studies from a healthcare and social care setting, this £95
study day will examine the professional framework, the principles
and the legal standing in which ACP can be applied. We also Refreshments
explore the communication skills required to have these often Light refreshments and
difficult conversations. lunch provided
Facilitator
Lorraine Carter
Enjoyed interactive nature of the session,
learning in an MDT environment.
pah.org.uk 21Calendar
Clinical of events
Management
Six Steps Programme for care homes
Delivery of high quality end of life care in care homes and by Dates & Times
home care providers is a national priority. The number of people Pre-course visit to
requiring these services will be growing in the future and it is your care home
important that providers have staff trained to deliver end of life w/c 9 Sept 2019
care and systems in place which support residents and clients to Workshop 1
feel supported and experience their last months, weeks and days 23 Sep 2019
in the best way possible. 09.30-16.30
The Six Steps Programme is based on the National Video conference
End of Life Care Strategy (2008) which underpins the 14 Oct 2019
development of services and education programmes. 09.30-11.30
We offer a programme which will mirror the Six Steps outlined in Workshop 2
the National Strategy and which will allow your organisation to 4 Nov 2019
implement systems, to improve resident/client experience and 09.30-16.30
provide evidence to the Care Quality Commission (CQC) that Video conference
you are delivering end of life care which is safe, effective, caring, 25 Nov 2019
responsive to people’s needs and well-led. 09.30-11.30
The course starts and finishes with a visit to your care home Workshop 3
and provides the opportunity for up to three key people in your 16 Dec 2019
organisation to attend workshops and video conferences to learn 09.30-16.30
about end of life care, to review your organisational systems and
Portfolio building visit
to build a resource of evidence to demonstrate quality care. The
to your care home
portfolio is expected 8 weeks after the final portfolio building date.
6 Jan 2019
The application to attend the course must be made by the 09.30-16.30
Manager or Owner of the service who will be fully informed of
Fee
content and progress.
£900 per organisation
Refreshments
Light refreshments and
lunch provided
Facilitators
Carole Cousins
Lorraine Carter
22 pah.org.ukCalendar of events
Clinical Skills
Clinical
SkillsCalendar of events
Clinical Skills
Verification by nurse of expected death
Who is the course recommended for? Date
Registered nursing staff that have management support to 22 Oct 2019
verify expected death in their place of work. Time
What will I learn from this course? 09.30-12.30
The legal framework governing verification of expected death, or
differences between verification and certification, practical
procedures and safe practice. Date
29 Jan 2020
Clinical competency can only be demonstrated in a clinical Time
setting so participants will need to arrange to be observed in 13.30-16.30
their place of work by someone able to certify competency in
that environment. Fee
£60
Refreshments
Light refreshments
provided
Facilitator
Carole Cousins
Male catheterisation
Who is the course recommended for? Dates
Registered nurses and nurse associates who are competent in 24 Sep 2019 or
female catheterisation. 15 Nov 2019 or
14 Jan 2020
What will I learn from this course?
The course covers professional and legal issues, anatomy of the Time
male genito-urinary system, catheter selection, infection control 09.00-12.30
guidance, the principles of catheter management and catheter Fee
removal. £70
Practical training is provided using a catheterisation simulator and Refreshments
participants are given a workbook and competency document for Light refreshments
completion in their workplace. provided
Facilitator
Jon Sions
24 pah.org.ukCalendar of events
Venepuncture and phlebotomy
Who is the course recommended for? Dates
Healthcare assistants and registered nurses. 24 Sep 2019 or
15 Nov 2019 or
What will I learn from this course?
14 Jan 2020
The course covers professional and legal issues, anatomy of
the arm, infection control guidance, potential complications and Time
contraindications and safe disposal of equipment. 13.00-16.30
Practical training is provided using a phlebotomy training Fee
arm and participants are given a workbook and competency £70
document for completion in their workplace. Refreshments
Light refreshments
provided
Facilitator
Jon Sions
McKinley syringe pumps
Who is the course recommended for? Date
Qualified nurses or doctors who use syringe pumps for 20 Sep 2019
palliative care patients. Time
What will I learn from this course? 09.30-12.30
On completion of this workshop you will be able to: Date
• Discuss with patients and their families the reasons for 24 Jan 2020
administration of drugs using a syringe pump Time
• Describe the uses of syringe pumps in palliative care 13.30-16.30
• Discuss the drugs commonly used at the end of life Fee
• Set up and monitor a McKinley T34 pump £70
• Troubleshoot for problems encountered whilst administering Refreshments
drugs via the syringe pump Light refreshments
Clinical competency can only be demonstrated in a clinical provided
setting so participants will need to arrange to be observed in Facilitator
their place of work by someone able to certify competency in Carole Cousins
that environment.
pah.org.uk 25Calendar of events
Clinical Skills
*NEW* Altered airways in palliative care – what you need to know
Who is the course recommended for? Date
Qualified nurses, doctors or physiotherapists, those who have 10 Oct 2019
some contact with patients with altered airways and those with Time
previous head and neck training looking for a refresher. 09.30-16.30
What will I learn from this course? Fee
Safe airway management such as: £95
• Trachea Refreshments
• Laryngectomy Light refreshments and
• Airway adjuncts lunch provided
• Safety considerations Facilitator
• Documentation Keetje Gull and
• Suctioning altered airways Jo Reynolds
Very informative, able to participate
and ask questions in a friendly
non-threatening environment.
26 pah.org.ukSocial &Calendar of events
Psychological Care
Social &
Psychological CareSocial &Calendar of events
Psychological Care
Helping children and young people before and after the death of a
significant adult
Who is the course recommended for? Dates
Any individuals working with children and young people, e.g. 4 Oct 2019 or
teachers and learning support workers, nurses and healthcare 17 Jan 2020
assistants, social workers, foster carers, youth workers, scout Time
and guide leaders. 09.30-16.30
What will I learn from this course? Fee
Having a parent or other close person who is seriously ill can £95
impact greatly on children and young people – they may miss
out on ‘normal’ pleasures of family life and can struggle to Refreshments
make sense of what is happening to their world. Light refreshments and
lunch provided
When someone important to us dies it is difficult at any
Facilitator
time of life, but for children and young people it can have a
Social Work Team
dramatic effect on development, education, relationships and
self-esteem.
This course offers an experiential learning process and the
opportunity to develop some practical skills in giving support
to children and young people before and after bereavement.
Due to the nature of this session, it is not suitable for
people who have suffered a recent bereavement.
Really good course. (I) feel much
more confident to tackle relevant
challenges in my future.
28 pah.org.ukCalendar of events
*NEW* Understanding and responding to bereavement
Who is the course recommended for? Dates
Healthcare professionals working in end of life care who 18 Oct 2019
would like to enhance their working practice with bereaved Time
people. 09.30-16.30
What will I learn from this course? Fee
Using case studies and participant experience, this full-day £95
practical session will explore questions such as:
Refreshments
• What is the recent thinking about bereavement? Light refreshments and
• What tools are available to assess if a person is at risk of lunch provided
complicated bereavement? Facilitators
• How might healthcare professionals respond well to those Steve Nolan
who are bereaved?
• How is bereavement affected by social and cultural
context?
• How can healthcare professionals self-care and access
support
pah.org.uk 29Social &Calendar of events
Psychological Care
*NEW* Spiritual distress and assessment
Who is the course recommended for? Date
This study day uses a non-religious understanding of 29 Nov 2019
spirituality and is, therefore, recommended for any healthcare Time
professional working in end of life care, regardless of belief. 09.30-16.30
Physicians, nurses, chaplains, care workers, social workers,
clergy and pastoral carers would all find benefit from it. Fee
£95
What will I learn from this course?
Using case studies and participant experience, this full-day Refreshments
practical session will use a non-religious understanding of Light refreshments and
spirituality to explore themes such as: lunch provided
Facilitator
• How to understand a person’s experience of spiritual
Steve Nolan
distress
• How to use a comprehensive, assets/needs model of
spiritual assessment (including spiritual screening and
spiritual history taking)
• How to respond appropriately to spiritual need in order to
create a spiritual care plan?
It brought things more into focus for
me and clarified some things I wasn’t
clear on. It will be good to have this
extra information in my ‘toolbox’.
30 pah.org.ukCalendar of events
Communication Skills
Communication
Skills(am), 18 May (pm), 23
June (am) or 8 July
(pm) 2015
Calendar of events
Communication Skills
What will I learn from this workshop?
The ‘SAGE & THYME’ evidence-based mnemonic has been develop
national initiative, to help health and social care workers to support p
Fee worries/concerns or who are in distress. By the end of the workshop
£60 have a structured and memorable approach that you can use to: reco
psychological distress; avoid causing psychological harm; communic
Refreshments honestly and compassionately; provide person-focussed support; and
Light refreshments when you have reached the boundary of your competence.
provided
Facilitators
Princess Alice Hospice
Communications
Training Team
©University Hospital of South Manchester NHS Foundation Trust
SAGE & THYME® foundation level workshop -
notice distress, hear concerns, respond helpfully
Psychological Distress
Date Who is the course recommended for?
Who is the course recommended for? 12 February 2015 Dates
Any member of the Multi professional team who are involved with sup
patients and families in a health or social care setting.
All clinical and non-clinical staff including Time
volunteers who,What will22 Oct
I learn 2019
from this course?
09.30 – 12.30 We will explore the key manifestations of psychological distress
through the course of their work, come into contact withWhat theTime triggers are and explore strategies for supporting people in
people in distress. Fee
£60 09.30-12.30
Refreshments
What will I learn from this course? Light refreshments or
provided
The ‘SAGE & THYME®’ evidence-based mnemonicFacilitator has been Date
Gill Thomas
developed as a national initiative to help health and social 08 Jan 2020
care workers to support people with worries/concerns or
who are in distress. By the end of the workshop,
Facilitatingyou groups should Time
Page
|
13
13.30-16.30
have a structured and memorable approach
that you can
use to: Fee
£60
• Recognise psychological distress
• Avoid causing psychological harm Refreshments
• Communicate honestly and compassionately Light refreshments provided
• Provide person-focused support Facilitator
• Know when you have reached the boundary of your Lorraine Carter
competence.
©
University Hospital of South Manchester NHS Foundation Trust
32 pah.org.ukAdvanced Communication Skills (2-day course)
Who is the course recommended for? Dates
Senior healthcare professionals. 03-04 Oct 2019
What will I learn from this course? Time
Effective communication is fundamental to good 09.00-17.30
quality patient care. This course will explore challenging Fee
communication issues from the participant’s practice. This £650
will be achieved through a range of interactive teaching Refreshments
methods and roleplay with actors, using video feedback as Light refreshments and
a central component of the course. lunch provided
Facilitator
Clair Sadler
Incredible suggestions for
communication, strategies and
techniques that were very insightful.
pah.org.uk 33Project ECHO®
The heart of the ECHO model™ is its hub-and-spoke knowledge-
sharing networks, led by expert teams who use video conferencing
to conduct virtual meetings with multiple health and social care
providers.
Using the ECHO model™ Project ECHO Princess Alice Hospice brings
together clinical specialist teams (the hub) and health and social care
teams (the spokes).
Through teaching sessions and case presentations, the spokes have the
opportunity to discuss any cases which they have found challenging and
determine the best course of action together.
The networks foster a spirit of learning from each other in a safe
environment.
If you would like to learn more about how a Project ECHO Network could
support your practice or would like to be part of a knowledge-sharing
network contact education@pah.org.uk
34 pah.org.ukCalendar
Whoofare
events
we?
Meet our course leaders
Jane Berg Clair Sadler
MSc, FHEA, RGN, DipDN MSc, BSc, RGN, PGCE(A), DipCoun
Deputy Director - Skills, Senior Lecturer
Knowledge and Research Clair is senior lecturer in the Education team
Jane is a nurse by background and has and coordinates the European Certificate in
worked predominantly in the community Essential Palliative Care (ECEPC). She has a
first as a District Nurse, then a Clinical Nurse background in acute cancer care and nurse
Specialist. She completed her Masters education. She also delivers palliative care
Degree at Birmingham University and education for hospital, hospice, community,
moved into education working at Bangor social care staff and volunteers. Clair has a
University as a Lecturer. She is currently particular interest in helping people develop
a part-time student on the Doctorate in effective communication skill strategies,
Professional Practice (South West London and the power of patients’ “stories” both,
Academic Network) and has a particular therapeutically and as an educational tool.
interest in supporting staff in care homes
to provide high quality end of life care. Carole Cousins
MSc, BSc, RGN, CAVA
Lorraine Carter Practice Educator Community Outreach
BA(Hons) Social Sciences, CQSW, PTLLS Carole has worked as a palliative care nurse
Practice Educator Community Outreach and CNS for several years and completed
Lorraine’s career began in residential and her Masters Degree in Advanced Practice
nursing homes, caring for older people, at the University of Surrey. Prior to this she
including people at end of life. She qualified worked in the care home setting and has
in social work in 1991 and spent many a passion for sharing our expert palliative
years working in the community with adults care practice with the generalist community
with care and support needs and providing setting. She has completed her Certificate
clinical supervision for colleagues. Lorraine for assessing vocational qualifications and
is an accredited trainer and has facilitated has recently completed her Postgraduate
training courses for over 20 years, primarily Certificate in Education (PGCE).
in the areas of safeguarding, mental capacity
and decision making and professional Additional course leaders
boundaries in practice. Lorraine is a foster Jon Sions, Steve Nolan,
carer and a mentor for new foster carers. Keetje Gull, Prof Max Watson,
Dr Bernadette Lee, Jo Reynolds.
pah.org.uk 35Calendar of events
Notes
36 pah.org.ukCalendar of events
Notes
pah.org.uk 37Limited parking is available on our site. Our prices reflect our
We are only a short taxi ride away from commitment to ensuring
Hersham and Esher railway stations. Off-site that palliative education is
parking can be arranged accessed by as many
for larger events. people as possible.
Kingston
Station
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Contact us
Education Department
Princess Alice Hospice
West End Lane
Esher KT10 8NA
01372 461988
education@pah.org.uk
pah.org.uk
twitter.com/paheducation
Princess Alice Hospice is a registered charity no. 1010930 and a company limited
by guarantee in England and Wales no. 1599796. ©Princess Alice Hospice 2019.
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