Princess Alice - Education prospectus Building your skills

 
Princess Alice - Education prospectus Building your skills
pah.org.uk

                                         Princess Alice

     Education prospectus
       Building your skills

                 September 2019 - January 2020

                 For Excellence. For Compassion. For People. For Living.
Princess Alice - Education prospectus Building your skills
Calendar of events
                                                                       Introduction

    Welcome to the Autumn / Winter Education Prospectus
    Health and social care is challenging, and        We have invested in technology which
    supporting people who are approaching             uses video conferencing as an additional
    the end of their lives can present multiple       way of delivering education so some of our
    additional issues.                                programmes are delivered to you at your
                                                      computer. (See page 34).
    In order to provide the best service, we
    need to ensure that staff are trained and are     If you would like to see additional courses
    confident and competent to meet the needs         offered in the future do not hesitate to
    of dying people in whatever setting they are      contact me.
    delivering care.
                                                      Jane Berg
    The courses we offer at Princess Alice            Deputy Director - Skills,
    Hospice are designed to support you and           Knowledge and Research
    your colleagues in delivering high quality
    palliative and end of life care.

    The Hospice offers a great environment for
    learning away from your workplace but we
    also offer courses which can be delivered at
    your place of work.

    How to book
    Online booking is now available via https://www.pah.org.uk/learn-with-us/ or you can
    download a booking form. To register your interest in future courses, or if you have any queries
    please contact 01372 461 988 or email education@pah.org.uk

2    pah.org.uk
Princess Alice - Education prospectus Building your skills
Course overview

Introductory Courses                                                 Date                  Page
QCF Level 3 Award in awareness of end of
                                                    03-06 Sept 2019                         11
life care
What is hospice care?                               12 Oct 2019                             12
Special Interest Events
*NEW* Safeguarding and mental capacity at
                                                    07 Oct 2019                             14
end of life
Motor Neurone Disease (MND) study day               07 Nov 2019                             15
Namaste                                             11 Nov 2019                             16
*NEW* Whose notes are they anyway?                  04 Dec 2019                             17
Clinical Management
European Certificate in Essential Palliative Care   16 Sept 2019
                                                                                            19
(ECEPC)                                             13 Nov 2019
Focused Abdominal Ultrasound in Palliative Care
                                                    14-15 Dec 2019                          20
(FASP)
Advance Care Planning (ACP) and difficult
                                                    18 Sept 2019                            21
conversations
Six Steps Programme for care homes                  09 Sept 2019
                                                    (pre-course visit to care home)
                                                    23 Sept 2019 (workshop 1)
                                                    14 Oct 2019 (video conference)
                                                    04 Nov 2019 (workshop 2)                22
                                                    25 Nov 2019 (video conference)
                                                    16 Dec 2019 (workshop 3)
                                                    w/c 6 Jan 2020 (visit to care home)
Clinical Skills
Verification by nurse of expected death             22 Oct 2019
                                                                                            24
                                                    or 29 Jan 2020
Male catheterisation                                24 Sept 2019
                                                    or 15 Nov 2019                          24
                                                    or 14 Jan 2020

                                                                                      pah.org.uk 3
Princess Alice - Education prospectus Building your skills
Calendar
                                                          Course     of events
                                                                 overview cont.

    Venepuncture and phlebotomy                           24 Sept 2019
                                                          or 15 Nov 2019                     25
                                                          or 14 Jan 2020
    Clinical Skills Continued                                        Date               Page
    McKinley syringe pumps                                20 Sep 2019
                                                                                             25
                                                          or 24 Jan 2020
    *NEW* Altered airways in palliative care - what you
                                                          10 Oct 2019                        26
    need to know
    Social & Psychological Care
    Helping children and young people before and after    04 Oct 2019
                                                                                             28
    the death of a significant adult                      17 Jan 2020
    *NEW* Understanding and responding to
                                                          18 Oct 2019                        29
    bereavement
    *NEW* Spiritual distress and assessment               29 Nov 2019                        30
    Communication Skills
    SAGE & THYME® foundation level workshop               22 Oct 2019
                                                                                             32
                                                          or 08 Jan 2020
    Advanced Communication Skills (2-day course)          03-04 Oct 2019                     33
    PROJECT ECHO®
    The heart of the ECHO model™ is its hub-and-spoke knowledge-sharing networks,
    led by expert teams who use video conferencing to conduct virtual meetings with          34
    multiple health and social care providers.

    ASSISTANCE WITH FUNDING
    Staff working in hospice and care homes in the UK can apply for a grant to the Wolfson
    Foundation (via Hospice UK) to cover part of the cost of the following courses:
    • QFC Level 3 Award in Awareness of end of life
    • European Certificate in Essential Palliative Care (ECEPC)
    For more information: https://www.hospiceuk.org/what-we-offer/grants/open-grant-
    programmes/details/wolfson-bursaries

4   pah.org.uk
Princess Alice - Education prospectus Building your skills
Calendar
                                                         Calendar of
                                                                  of events

                                       September
  Mon            Tue         Wed                  Thur   Fri          Sat            Sun
                                                                                     01
   02            03             04                05     06           07             08
   09            10             11                12     13           14             15
   16            17             18                19     20           21             22
   23            24             25                26     27           28             29
   30

Date                            Course                                Time            Page
03-06 QCF Level 3 Award in awareness of end of life care          09.30-16.30           11
 16      ECEPC (launch event)                                     17.30-19.00           19
         Advance Care Planning (ACP) and difficult
 18                                                               09.30-16.30           21
         conversations
 20      McKinley syringe pumps                                   09.30-12.30           25
         Six Steps Programme for care homes
 23                                                               09.30-16.30           22
         (workshop 1)
 24      Male catheterisation                                     09.00-12.30           24
 24      Venepuncture and phlebotomy                              13.00-16.30           25

Key
                                                               Please arrive punctually as it
  Introductory Course           Clinical Skills
                                                               may not be possible to allow
  Special Interest Events       Social & Psychological         admittance after start time
  Clinical Management           Communication Skills

                                                                              pah.org.uk 5
Princess Alice - Education prospectus Building your skills
Calendar
                                       September 2019-     of events
                                                       January 2020

                                               October
      Mon            Tue         Wed                   Thur   Fri            Sat            Sun
                     01           02                   03     04             05             06
       07            08           09                   10     11             12             13
       14            15           16                   17     18             19             20
       21            22           23                   24     25             26             27
       28            29           30                   31

    Date                             Course                                  Time            Page
    03-04 Advanced Communication Skills (2-day course)                   09.00-17.30           33
             Helping children and young people before and after the
     04                                                                  09.30-16.30           28
             death of a significant adult
             *NEW* Safeguarding and mental capacity at
     07                                                                  09.30-16.30           14
             end of life
             *NEW* Altered airways in palliative care - what you
     10                                                                  09.30-16.30           26
             need to know
     12      What is hospice care?                                       13.30-15.30           12
     14      Six Steps Programme for care homes (workshop 1)             09.30-11.30           22
             *NEW* Understanding and responding to
     18                                                                  09.30-16.30           29
             bereavement
     22      Verification by nurse of expected death                     09.30-12.30           24
     22      SAGE & THYME® foundation level workshop                     09.30-12.30           32

    Key
                                                                      Please arrive punctually as it
      Introductory Course            Clinical Skills
                                                                      may not be possible to allow
      Special Interest Events        Social & Psychological           admittance after start time
      Clinical Management            Communication Skills

6   pah.org.uk
Princess Alice - Education prospectus Building your skills
Calendar
                                                        Calendar of
                                                                 of events

                                       November
 Mon            Tue        Wed                   Thur   Fri          Sat            Sun
                                                        01           02             03
  04            05             06                07     08           09             10
  11            12             13                14     15           16             17
  18            19             20                21     22           23             24
  25            26             27                28     29           30

Date                           Course                                Time            Page
        Six Steps Programme for care homes
 04                                                              09.30-16.30           22
        (workshop 2)
 07     Motor Neurone Disease (MND) study day                    09.30-16.30           15
 11     Namaste                                                  09.30-16.30           16
 13     ECEPC assessment day                                     09.00-16.30           19
 15     Male catheterisation                                     09.00-12.30           24
 15     Venepuncture and phlebotomy                              13.00-16.30           25
        Six Steps Programme for care homes
 25                                                              09.30-11.30           22
        (video conference)
 29     *NEW* Spiritual distress and assessment                  09.30-16.30           30

Key
 Introductory Course           Clinical Skills                Please arrive punctually as it
 Special Interest Events       Social & Psychological         may not be possible to allow
 Clinical Management           Communication Skills           admittance after start time

                                                                             pah.org.uk 7
Calendar
                                   September 2019-     of events
                                                   January 2020

                                         December
      Mon            Tue        Wed                Thur   Fri             Sat            Sun
                                                                                         01
       02            03         04                 05     06              07             08
       09            10          11                12     13              14             15
       16            17          18                19     20              21             22
       23            24          25                26     27              28             29
       30            31

    Date                          Course                                  Time            Page
      04     *NEW* Whose notes are they anyway?                       09.30-12.30           17
    14-15 Focused Abdominal Ultrasound in Palliative Care (FASP)      09.00-17.00           20
      16     Six Steps Programme for care homes (workshop 3)          09.30-16.30           22

    Key
      Introductory Course        Clinical Skills                   Please arrive punctually as it
      Special Interest Events    Social & Psychological            may not be possible to allow
      Clinical Management        Communication Skills              admittance after start time

8   pah.org.uk
Calendar
                                                        Calendar of
                                                                 of events

                                         January
 Mon            Tue         Wed                  Thur   Fri             Sat            Sun
                               01                02     03              04             05
  06            07             08                09     10              11             12
  13            14             15                16     17              18             19
  20            21             22                23     24              25             26
  27            28             29                30     31

Date                           Course                                   Time            Page
 08     SAGE & THYME® foundation level workshop                     13.30-16.30           32
 14     Male catheterisation                                        09.00-12.30           24
 14     Venepuncture and phlebotomy                                 13.00-16.30           25
        Helping children and young people before and after the
 17                                                                 09.30-16.30           28
        death of a significant adult
 24     McKinley syringe pumps                                      13.30-16.30           25
 29     Verification by nurse of expected death                     13.30-16.30           24

Key
 Introductory Course           Clinical Skills                   Please arrive punctually as it
 Special Interest Events       Social & Psychological            may not be possible to allow
 Clinical Management           Communication Skills              admittance after start time

                                                                                pah.org.uk 9
Calendar ofCourses
               Introductory  events

Introductory
     Courses
Calendar of events

QCF Level 3 Award in awareness of end of life care
Who is the course recommended for?                                    Dates
This Award will be of particular interest to healthcare assistants    03-06 Sep 2019
and support workers caring for people at end of life in any setting   Time
including acute units, hospices, care homes and the community.        09.30-16.30
What will I learn from this course?                                   Fee
Run across four days, this 10 credit City & Guilds accredited         £400
Qualifications and Credit Framework (QFC) award provides a
comprehensive introduction to end of life care including the          Refreshments
following units:                                                      Light refreshments and
                                                                      lunch provided
• Understand how to work in end of life care
                                                                      Facilitator
• Principles of working in end of life care                           Carole Cousins
• Understand how to support individuals during last days of life
The learning will be made relevant to the participant’s work
through the use of reflection, discussion and case studies. The
award is assessed by production of a written portfolio.

ASSISTANCE WITH FUNDING
Staff working in hospice and care homes in the UK can apply for a grant to the Wolfson
Foundation (via Hospice UK) to cover part of the cost of this course.
For more information: https://www.hospiceuk.org/what-we-offer/grants/open-grant-
programmes/details/wolfson-bursaries

                                                                                pah.org.uk 11
Calendar
                                                         February   of events
                                                                  - July 2019

   What is hospice care?
   Who is the course recommended for?                                Date
   Anyone including members of the public and health and social      12 Oct 2019
   care workers. Community groups e.g. Women’s Institute, church     Time
   groups, volunteer organisations are particularly welcome.         13.30-15.30
   What will I learn from this course?                               Fee
   Hospice care is well known and respected by the public but what   FREE course -
   is it?                                                            donations welcome
   This session gives you the opportunity to learn about the way     for refreshments
   hospice care has developed in the UK and what we do here at       Refreshments
   Princess Alice Hospice to support patients and their families.    Light refreshments
   Includes a tour of the Hospice.                                   provided
                                                                     Facilitator
                                                                     Clair Sadler

                     Helpful, reassuring and friendly.

12 pah.org.uk
Calendar
                   Special      of events
                           Interest Events

Special Interest
         Events
Calendar
                                                            February   of events
                                                                     - July 2019

   *NEW* Safeguarding and mental capacity at end of life
   Who is the course recommended for?                                   Date
   Managers and senior members of staff in care and nursing homes       07 Oct 2019
   who are providing care for people at the end of life. Any other      Time
   staff members who are engaged in Mental Capacity Act (MCA)           09.30-16.30
   assessments and/or safeguarding enquiries.
                                                                        Fee
   What will I learn from this course?                                  £95
   This course will offer an opportunity to gain a deeper
   understanding of the complex relationship between capacity           Refreshments
   and risk. This is often one of the most challenging areas for care   Light refreshments and
   providers. It will cover:                                            lunch provided
                                                                      Facilitator
   • An overview of the practical application of the MCA guiding
                                                                      Lorraine Carter
     principles
   • Gaps in the provision of the MCA and situational incapacity
   • The role of relatives and significant others in making decisions
   • The relationship between Lasting Powers of Attorney (LPA),
     and Advance Decisions to Refuse Treatment (ADRT)
   • How to address concerns about Attorneys
   • How to promptly identify and mitigate risk
   • Learning from the experiences of care providers in Safeguarding
     Adults Reviews (SAR)
   • Hearing the voice of the person at risk
   • The importance of outcomes
   • How to support staff through safeguarding enquiries
   • The role of CQC and where poor quality of care becomes
     safeguarding
   • Moving away from blame to identify the contributory
     environmental causes of abuse
   • Improving practice and adopting preventative measures to
     minimise risk

14 pah.org.uk
Calendar
                                                        February   of events
                                                                 - July 2019

Motor Neurone Disease (MND) study day
Who is the course recommended for?                                  Date
Healthcare professionals working in the acute, community or third   07 Nov 2019
sector who support people with Motor Neurone Disease (MND).         Time
What will I learn from this course?                                 09.30-16.30
• An overview of MND: sub-types, progression of disease             Fee
• An understanding of some of the ethical issues involved           £95
  with MND
                                                                    Refreshments
• Withdrawing assisted ventilation at the request of a patient      Light refreshments and
  with MND                                                          lunch provided
• Challenging conversations that are necessary in planning for
  the future with MND                                               Facilitator
                                                                    Lorraine Carter
• Supportive measures e.g. assistive technology, Non Invasive
  Ventilation (NIV), nutritional support
• Living with MND: The patient and carer experience
• Role of the multi-professional team in supporting people
  with a diagnosis of MND

            Very powerful session, it was extremely,
               informative and well sourced for
                   knowledge and reflection.

                                                                               pah.org.uk 15
Calendar
                                                          Special
                                                           February    of events
                                                                  Interest
                                                                     - JulyEvents
                                                                            2019

   Namaste
   Who is the course recommended for?                                    Date
   Healthcare staff and volunteers looking after people who are          11 Nov 2019
   dying, or have advanced dementia in an in-patient, community or       Time
   care home setting.                                                    09.30-16.30
   What will I learn from this course?                                   Fee
   The Namaste programme integrates compassionate care with              £95
   individualised activities for people with advanced dementia and
   those who are dying. The programme seeks to engage people             Refreshments
   through sensory inputs which include calming sights and sounds,       Light refreshments and
   taste, smell and touch, thus enhancing the experience of the          lunch provided
   person, their carers and families. This session will cover:           Facilitators
                                                                         Carole Cousins
   • Overview of the Namaste programme
                                                                         Lorraine Carter
   • The role of the Namaste champion
   • How to involve family members in Namaste
   • Basic massage techniques and pain assessment
   • The evidence behind the Namaste programme
   • How to introduce change within your organisation
   You will receive a comprehensive tool kit to guide the introduction
   of the programme into your place of work.

16 pah.org.uk
Calendar
                                                       Special
                                                        February    of events
                                                               Interest
                                                                  - JulyEvents
                                                                         2019

*NEW* Whose notes are they anyway?
Who is the course recommended for?                                    Date
This is an interactive workshop designed to support staff to          04 Dec 2019
develop best practice around recording. It is for health and social   Time
care staff working in the community, who want to ensure that          09.30-12.30
recording practice is CQC compliant and that it accurately reflects
the voice of the individual.                                          Fee
                                                                      £60
What will I learn from this course?
• The purpose and function of recording                               Refreshments
                                                                      Light refreshments
• Capturing action points and clear outcomes
• How to distinguish between fact and opinion                         Facilitator
• Accurately reflecting the views and wishes of the individual and    Lorraine Carter
  family members
• Recording disagreements and differing views
• Using language which is sensitive to protected characteristics
  under the Equalities Act 2010
• Protecting personal and sensitive information
• The impact of labels and stereotypes
• The legal and policy framework around recording practice
• The consequences of poor recording - what can we learn?

                                                                                 pah.org.uk 17
Calendar
              Clinical   of events
                       Management

Clinical
 Management
Calendar of events

              European Certificate in Essential Palliative Care (ECEPC)
              Who is the course recommended for?                                                                      Date
              A highly respected qualification running at a number of sites                                           16 Sep 2019
              in addition to Princess Alice Hospice, aimed at healthcare                                              (start date)
              professionals new to palliative care. All participants should have
                                                                                                                      Time
              direct contact with patients requiring a palliative approach and
                                                                                                                      17.30-19.00
              care needs.
                                                                                                        Date
          What methods of learning / teaching will be used?
                                                                                                        13 Nov 2019
          Eight-week distance learning, multi-professional programme,
                                                                                                        (assessment day)
          divided into the following•sections: Candidates are provided with an extensive course handbook and web
  Candidates are provided with an extensive    basedcourse      handbook and web
                                                        resources                                       Time
          • What is palliative care and
  based resources                          • Allwho    is it for?are assigned a facilitator to support them through the
                                                    candidates
  All candidates  are assigned    a facilitator
             Course issues in palliative          to
                                               coursesupport    them  through      the                  09.00-16.30
  course • Symptom
             Co-ordinator
                                                   care
                                           • The culmination of the course is the assessment
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                       the course              conditions
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 tional      Continuing
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                              Candidates Royal    UK)
                                                  College
                                               have        to
                                                          the ofcover
                                                       European    Physicians
                                                                 option      part
                                                                             to        of
                                                                                 register
                                                                        Certificate     in
                                      Candidates have the option to register for 15-credit the for cost
                                                                                           Essential       of
                                                                                                     15-credit this  course.
                                                                                                                  Work
                                                                                                          Palliative Care
                                                                                                                   Work  Based   Learning
                                                                                                                         Based Learning
    Learning               Continuing
                              module     at level      6 or
             Learning                 module     at level     67 orthrough
                                                                       7 option
                                                                         through the    Faculty
                                                                                      the   Faculty  of ofHealth
                                                                                                           Health  and
                                                                                                                    and Social
                                                                                                                        Social  Care
                                                                                                                               Care
            For more
                  Work     information:
                          Based
                           Professional
                  Learning Sciences,
                                               https://www.hospiceuk.org/what-we-offer/grants/open-grant-
                                         Candidates
                                            Kingston
                                      Sciences,
                                         module
                                                           have
                                                     Kingston
                                                     at
                                                                    the
                                                       RoyalUniversity
                                                                 College ofand
                                                         level 6 orUniversity
                                                                                  to
                                                                        7 through the
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                                                                                  Physicians
                                                                                      and
                                                                                                 for
                                                                                         StFaculty
                                                                                                     15-credit
                                                                                             George’s,
                                                                                            St   George’s,
                                                                                                                Work  Based
                                                                                                              University
                                                                                                      of Health and Socialof
                                                                                                               University
                                                                                                                             Learning
                                                                                                                              London.
                                                                                                                          ofCare
                                                                                                                             London.
                           Development
            programmes/details/wolfson-bursaries
                              Additional    fee required.
                                      Additional
                                         Sciences,
                       Work BasedAdditionalCandidates
                                                      fee   required.
                                                         Kingston      University and St George’s, University of London.
                                            fee required.have the option to register for 15-credit Work Based Learning
                       Learning           module at level 6 or 7 through the Faculty of Health and Social Care
            In association with:          Sciences, Kingston University and St George’s, University of London.
                                          Additional fee required.

                                                                                                                                       pah.org.uk 19

                  Advanced communication skills - CONNECTED ©
Calendar
                                                               Clinical   of events
                                                                        Management

   Focused Abdominal Ultrasound in Palliative Care (FASP)
   Who is the course recommended for?                                      Dates
   This two-day palliative ultrasound course has been delivered since      14 & 15 Dec 2019
   2007. Due to popular demand, more courses have been run each            Time
   year. The course is aimed at palliative care clinicians with access     09.00-17.00
   to ultrasound machines, working within the hospice environment,
   who wish to add information to their clinical data from an              Fee
   ultrasound perspective.                                                 £450

   What will I learn from this course?                                     Refreshments
   The course will focus on answering four common abdominal                Light refreshments and
   palliative care questions:                                              lunch provided
                                                                           Facilitators
   • Does the abdomen contain ascites?
                                                                           Prof Max Watson
   • Is it safe to insert an abdominal drain to remove ascites             Dr Bernadette Lee
     at this particular point?
   • Does the urinary bladder contain fluid?
   • Is there a DVT present?
   In addition, the course will cover the rudiments of the physics
   upon which ultrasound depends, the causes of the common
   ultrasound artefacts, safety issues for patients and equipment,
   ultrasound of liver, diagnosis of DVT and how to make audit a part
   of regular practice.
   Delegates will be expected to complete some pre-course
   reading. The training includes didactic teaching involving video
   and PowerPoint presentations, as well as the opportunity to
   practise ultrasound skills on each other, on volunteers or patients.
   At the end of the course, there is a short assessment. Delegates
   are encouraged to complete an online log of all their scans and a
   certificate will be given after one year of satisfactory log entries.

20 pah.org.uk
Calendar of events

Advance Care Planning (ACP) and difficult conversations
Who is the course recommended for?                                   Date
Health and social care practitioners working within the hospice,     18 Sep 2019
community or hospital setting who encounter individuals who are      Time
facing death.                                                        09.30-16.30
What will I learn from this course?                                  Fee
Using case studies from a healthcare and social care setting, this   £95
study day will examine the professional framework, the principles
and the legal standing in which ACP can be applied. We also          Refreshments
explore the communication skills required to have these often        Light refreshments and
difficult conversations.                                             lunch provided
                                                                     Facilitator
                                                                     Lorraine Carter

              Enjoyed interactive nature of the session,
                  learning in an MDT environment.

                                                                               pah.org.uk 21
Calendar
                                                               Clinical   of events
                                                                        Management

   Six Steps Programme for care homes
   Delivery of high quality end of life care in care homes and by           Dates & Times
   home care providers is a national priority. The number of people         Pre-course visit to
   requiring these services will be growing in the future and it is         your care home
   important that providers have staff trained to deliver end of life       w/c 9 Sept 2019
   care and systems in place which support residents and clients to         Workshop 1
   feel supported and experience their last months, weeks and days          23 Sep 2019
   in the best way possible.                                                09.30-16.30
   The Six Steps Programme is based on the National                         Video conference
   End of Life Care Strategy (2008) which underpins the                     14 Oct 2019
   development of services and education programmes.                        09.30-11.30
   We offer a programme which will mirror the Six Steps outlined in         Workshop 2
   the National Strategy and which will allow your organisation to          4 Nov 2019
   implement systems, to improve resident/client experience and             09.30-16.30
   provide evidence to the Care Quality Commission (CQC) that               Video conference
   you are delivering end of life care which is safe, effective, caring,    25 Nov 2019
   responsive to people’s needs and well-led.                               09.30-11.30
   The course starts and finishes with a visit to your care home            Workshop 3
   and provides the opportunity for up to three key people in your          16 Dec 2019
   organisation to attend workshops and video conferences to learn          09.30-16.30
   about end of life care, to review your organisational systems and
                                                                            Portfolio building visit
   to build a resource of evidence to demonstrate quality care. The
                                                                            to your care home
   portfolio is expected 8 weeks after the final portfolio building date.
                                                                            6 Jan 2019
   The application to attend the course must be made by the                 09.30-16.30
   Manager or Owner of the service who will be fully informed of
                                                                            Fee
   content and progress.
                                                                            £900 per organisation
                                                                            Refreshments
                                                                            Light refreshments and
                                                                            lunch provided
                                                                            Facilitators
                                                                            Carole Cousins
                                                                            Lorraine Carter

22 pah.org.uk
Calendar of events
                  Clinical Skills

Clinical
   Skills
Calendar of events
                                                                      Clinical Skills

   Verification by nurse of expected death
   Who is the course recommended for?                                     Date
   Registered nursing staff that have management support to               22 Oct 2019
   verify expected death in their place of work.                          Time
   What will I learn from this course?                                    09.30-12.30
   The legal framework governing verification of expected death,          or
   differences between verification and certification, practical
   procedures and safe practice.                                          Date
                                                                          29 Jan 2020
   Clinical competency can only be demonstrated in a clinical             Time
   setting so participants will need to arrange to be observed in         13.30-16.30
   their place of work by someone able to certify competency in
   that environment.                                                      Fee
                                                                          £60
                                                                          Refreshments
                                                                          Light refreshments
                                                                          provided
                                                                          Facilitator
                                                                          Carole Cousins

   Male catheterisation
   Who is the course recommended for?                                     Dates
   Registered nurses and nurse associates who are competent in            24 Sep 2019 or
   female catheterisation.                                                15 Nov 2019 or
                                                                          14 Jan 2020
   What will I learn from this course?
   The course covers professional and legal issues, anatomy of the        Time
   male genito-urinary system, catheter selection, infection control      09.00-12.30
   guidance, the principles of catheter management and catheter           Fee
   removal.                                                               £70
   Practical training is provided using a catheterisation simulator and   Refreshments
   participants are given a workbook and competency document for          Light refreshments
   completion in their workplace.                                         provided
                                                                          Facilitator
                                                                          Jon Sions

24 pah.org.uk
Calendar of events

Venepuncture and phlebotomy
Who is the course recommended for?                                 Dates
Healthcare assistants and registered nurses.                       24 Sep 2019 or
                                                                   15 Nov 2019 or
What will I learn from this course?
                                                                   14 Jan 2020
The course covers professional and legal issues, anatomy of
the arm, infection control guidance, potential complications and   Time
contraindications and safe disposal of equipment.                  13.00-16.30

Practical training is provided using a phlebotomy training         Fee
arm and participants are given a workbook and competency           £70
document for completion in their workplace.                        Refreshments
                                                                   Light refreshments
                                                                   provided
                                                                   Facilitator
                                                                   Jon Sions

McKinley syringe pumps
Who is the course recommended for?                                 Date
Qualified nurses or doctors who use syringe pumps for              20 Sep 2019
palliative care patients.                                          Time
What will I learn from this course?                                09.30-12.30
On completion of this workshop you will be able to:                Date
• Discuss with patients and their families the reasons for         24 Jan 2020
  administration of drugs using a syringe pump                     Time
• Describe the uses of syringe pumps in palliative care            13.30-16.30
• Discuss the drugs commonly used at the end of life               Fee
• Set up and monitor a McKinley T34 pump                           £70
• Troubleshoot for problems encountered whilst administering       Refreshments
  drugs via the syringe pump                                       Light refreshments
Clinical competency can only be demonstrated in a clinical         provided
setting so participants will need to arrange to be observed in     Facilitator
their place of work by someone able to certify competency in       Carole Cousins
that environment.

                                                                                 pah.org.uk 25
Calendar of events
                                                                Clinical Skills

   *NEW* Altered airways in palliative care – what you need to know
   Who is the course recommended for?                               Date
   Qualified nurses, doctors or physiotherapists, those who have    10 Oct 2019
   some contact with patients with altered airways and those with   Time
   previous head and neck training looking for a refresher.         09.30-16.30
   What will I learn from this course?                              Fee
   Safe airway management such as:                                  £95
   •   Trachea                                                      Refreshments
   •   Laryngectomy                                                 Light refreshments and
   •   Airway adjuncts                                              lunch provided
   •   Safety considerations                                        Facilitator
   •   Documentation                                                Keetje Gull and
   •   Suctioning altered airways                                   Jo Reynolds

                     Very informative, able to participate
                        and ask questions in a friendly
                        non-threatening environment.

26 pah.org.uk
Social &Calendar of events
                        Psychological Care

Social &
 Psychological Care
Social &Calendar of events
                                                          Psychological Care

   Helping children and young people before and after the death of a
   significant adult
   Who is the course recommended for?                                Dates
   Any individuals working with children and young people, e.g.      4 Oct 2019 or
   teachers and learning support workers, nurses and healthcare      17 Jan 2020
   assistants, social workers, foster carers, youth workers, scout   Time
   and guide leaders.                                                09.30-16.30
   What will I learn from this course?                               Fee
   Having a parent or other close person who is seriously ill can    £95
   impact greatly on children and young people – they may miss
   out on ‘normal’ pleasures of family life and can struggle to      Refreshments
   make sense of what is happening to their world.                   Light refreshments and
                                                                     lunch provided
   When someone important to us dies it is difficult at any
                                                                     Facilitator
   time of life, but for children and young people it can have a
                                                                     Social Work Team
   dramatic effect on development, education, relationships and
   self-esteem.
   This course offers an experiential learning process and the
   opportunity to develop some practical skills in giving support
   to children and young people before and after bereavement.
   Due to the nature of this session, it is not suitable for
   people who have suffered a recent bereavement.

                        Really good course. (I) feel much
                       more confident to tackle relevant
                             challenges in my future.

28 pah.org.uk
Calendar of events

*NEW* Understanding and responding to bereavement
Who is the course recommended for?                               Dates
Healthcare professionals working in end of life care who         18 Oct 2019
would like to enhance their working practice with bereaved       Time
people.                                                          09.30-16.30
What will I learn from this course?                              Fee
Using case studies and participant experience, this full-day     £95
practical session will explore questions such as:
                                                                 Refreshments
• What is the recent thinking about bereavement?                 Light refreshments and
• What tools are available to assess if a person is at risk of   lunch provided
  complicated bereavement?                                       Facilitators
• How might healthcare professionals respond well to those       Steve Nolan
  who are bereaved?
• How is bereavement affected by social and cultural
  context?
• How can healthcare professionals self-care and access
  support

                                                                                pah.org.uk 29
Social &Calendar of events
                                                          Psychological Care

   *NEW* Spiritual distress and assessment
   Who is the course recommended for?                                Date
   This study day uses a non-religious understanding of              29 Nov 2019
   spirituality and is, therefore, recommended for any healthcare    Time
   professional working in end of life care, regardless of belief.   09.30-16.30
   Physicians, nurses, chaplains, care workers, social workers,
   clergy and pastoral carers would all find benefit from it.        Fee
                                                                     £95
   What will I learn from this course?
   Using case studies and participant experience, this full-day      Refreshments
   practical session will use a non-religious understanding of       Light refreshments and
   spirituality to explore themes such as:                           lunch provided
                                                                Facilitator
   • How to understand a person’s experience of spiritual
                                                                Steve Nolan
     distress
   • How to use a comprehensive, assets/needs model of
     spiritual assessment (including spiritual screening and
     spiritual history taking)
   • How to respond appropriately to spiritual need in order to
     create a spiritual care plan?

                   It brought things more into focus for
                   me and clarified some things I wasn’t
                    clear on. It will be good to have this
                     extra information in my ‘toolbox’.

30 pah.org.uk
Calendar of events
                   Communication  Skills

Communication
          Skills
(am), 18 May (pm), 23
                                                                                                                                        June (am) or 8 July
                                                                                                                                        (pm) 2015

                                                                                                                                                                                   Calendar of events
                                                                                                                                                                                  Communication  Skills
                                                                                                                                                                                             What will I learn from this workshop?
                                                                                                                                                                                             The ‘SAGE & THYME’ evidence-based mnemonic has been develop
                                                                                                                                                                                             national initiative, to help health and social care workers to support p
                                                                                                                                        Fee                                                  worries/concerns or who are in distress. By the end of the workshop
                                                                                                                                        £60                                                  have a structured and memorable approach that you can use to: reco
                                                                                                                                                                                             psychological distress; avoid causing psychological harm; communic
                                                                                                                                        Refreshments                                         honestly and compassionately; provide person-focussed support; and
                                                                                                                                        Light refreshments                                   when you have reached the boundary of your competence.
                                                                                                                                        provided

                                                                                                                                        Facilitators
                                                                                                                                        Princess Alice Hospice
                                                                                                                                        Communications
                                                                                                                                        Training Team

                                                                                                                                        ©University Hospital of South Manchester NHS Foundation Trust

   SAGE & THYME® foundation level workshop -
   notice distress, hear concerns, respond     helpfully
                                      Psychological Distress
                                                                                                                                        Date                                                 Who is the course recommended for?
   Who is the course recommended for? 12 February 2015                   Dates
                                                                Any member     of the Multi professional team who are involved with sup
                                                                patients and families in a health or social care setting.
   All clinical and non-clinical staff including Time
                                                 volunteers who,What will22     Oct
                                                                           I learn     2019
                                                                                    from this course?
                                                 09.30 – 12.30  We will explore the key manifestations of psychological distress
   through the course of their work, come into contact withWhat theTime   triggers are and explore strategies for supporting people in

   people in distress.                           Fee
                                                 £60                     09.30-12.30
                                                                                                                                        Refreshments
   What will I learn from this course?        Light refreshments                                                                                                                                                                                                          or
                                              provided
   The ‘SAGE & THYME®’ evidence-based mnemonicFacilitator                                                                   has been Date
                                              Gill Thomas
   developed as a national initiative to help health and social                                                                                                                                                                                                           08 Jan 2020
   care workers to support people with worries/concerns or
   who are in distress. By the end of the workshop,
                                              Facilitatingyou                                             groups                                         should Time
                                              Page	
  |	
  13	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
   13.30-16.30
   have a structured and memorable approach   	
  
                                                       that you can                                                                                                                                                                                                              	
                     	
  	
  

   use to:                                                                                                                                                                                                                                                                Fee
                                                                                                                                                                                                                                                                          £60
   • Recognise psychological distress
   • Avoid causing psychological harm                                                                                                                                                                                                                                     Refreshments
   • Communicate honestly and compassionately                                                                                                                                                                                                                             Light refreshments provided
   • Provide person-focused support                                                                                                                                                                                                                                       Facilitator
   • Know when you have reached the boundary of your                                                                                                                                                                                                                      Lorraine Carter
     competence.
   ©
      University Hospital of South Manchester NHS Foundation Trust

32 pah.org.uk
Advanced Communication Skills (2-day course)
Who is the course recommended for?                           Dates
Senior healthcare professionals.                             03-04 Oct 2019
What will I learn from this course?                          Time
Effective communication is fundamental to good               09.00-17.30
quality patient care. This course will explore challenging   Fee
communication issues from the participant’s practice. This   £650
will be achieved through a range of interactive teaching     Refreshments
methods and roleplay with actors, using video feedback as    Light refreshments and
a central component of the course.                           lunch provided
                                                             Facilitator
                                                             Clair Sadler

                Incredible suggestions for
              communication, strategies and
          techniques that were very insightful.

                                                                            pah.org.uk 33
Project ECHO®

       The heart of the ECHO model™ is its hub-and-spoke knowledge-
       sharing networks, led by expert teams who use video conferencing
       to conduct virtual meetings with multiple health and social care
       providers.
       Using the ECHO model™ Project ECHO Princess Alice Hospice brings
       together clinical specialist teams (the hub) and health and social care
       teams (the spokes).
       Through teaching sessions and case presentations, the spokes have the
       opportunity to discuss any cases which they have found challenging and
       determine the best course of action together.
       The networks foster a spirit of learning from each other in a safe
       environment.
       If you would like to learn more about how a Project ECHO Network could
       support your practice or would like to be part of a knowledge-sharing
       network contact education@pah.org.uk

34 pah.org.uk
Calendar
                                                                    Whoofare
                                                                          events
                                                                             we?

Meet our course leaders
Jane Berg                                          Clair Sadler
MSc, FHEA, RGN, DipDN                              MSc, BSc, RGN, PGCE(A), DipCoun
Deputy Director - Skills,                          Senior Lecturer
Knowledge and Research                             Clair is senior lecturer in the Education team
Jane is a nurse by background and has              and coordinates the European Certificate in
worked predominantly in the community              Essential Palliative Care (ECEPC). She has a
first as a District Nurse, then a Clinical Nurse   background in acute cancer care and nurse
Specialist. She completed her Masters              education. She also delivers palliative care
Degree at Birmingham University and                education for hospital, hospice, community,
moved into education working at Bangor             social care staff and volunteers. Clair has a
University as a Lecturer. She is currently         particular interest in helping people develop
a part-time student on the Doctorate in            effective communication skill strategies,
Professional Practice (South West London           and the power of patients’ “stories” both,
Academic Network) and has a particular             therapeutically and as an educational tool.
interest in supporting staff in care homes
to provide high quality end of life care.          Carole Cousins
                                                   MSc, BSc, RGN, CAVA
Lorraine Carter                                Practice Educator Community Outreach
BA(Hons) Social Sciences, CQSW, PTLLS          Carole has worked as a palliative care nurse
Practice Educator Community Outreach and CNS for several years and completed
Lorraine’s career began in residential and     her Masters Degree in Advanced Practice
nursing homes, caring for older people,        at the University of Surrey. Prior to this she
including people at end of life. She qualified worked in the care home setting and has
in social work in 1991 and spent many          a passion for sharing our expert palliative
years working in the community with adults care practice with the generalist community
with care and support needs and providing      setting. She has completed her Certificate
clinical supervision for colleagues. Lorraine  for assessing vocational qualifications and
is an accredited trainer and has facilitated   has recently completed her Postgraduate
training courses for over 20 years, primarily Certificate in Education (PGCE).
in the areas of safeguarding, mental capacity
and decision making and professional           Additional course leaders
boundaries in practice. Lorraine is a foster   Jon Sions, Steve Nolan,
carer and a mentor for new foster carers.      Keetje Gull, Prof Max Watson,
                                               Dr Bernadette Lee, Jo Reynolds.

                                                                                   pah.org.uk 35
Calendar of events
                             Notes

36 pah.org.uk
Calendar of events
             Notes

          pah.org.uk 37
Limited parking is available on our site.                                                                                    Our prices reflect our
We are only a short taxi ride away from                                                                                      commitment to ensuring
Hersham and Esher railway stations. Off-site                                                                                 that palliative education is
parking can be arranged                                                                                                      accessed by as many
for larger events.                                                                                                           people as possible.

                                                                                                                                                                            Kingston

                                                                                                                                                   Station
                                                                                                                                   Richmond                       Hampton
                                                                                                                                                                   Court A309        oa
                                                                                                                                                                                       d

                                                                                                                                                           Road
                                                                                                                                                                                           R
                                                     oad                                                                                  Esher                                      uth
                                                                                                                                                                                   mo
                                                                                                                                         Station                                rts
                                                sey R

                                                                                                                                                                              Po
                                            Mole

                                                      Hersham                                                                                                                  Hinchley
                                                      Station                                                                                                                   Wood
                                                                                                                                                                           Ki
                                                                                                      Sandown Park                                                           ng Station
                                                                                                                                                                               st
          A244                                                                                                                                   ad                              on
                                                                                                                                               Ro             B
                                                                                                                                            th                           A309 by-p
                                                                                                           Esher                          ou                                         ass
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                                                                                                                                        sm
                                                                Princess Alice                          High Street
                                                                                                                                      rt
          bin

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                                                                   Hospice                                                                                                       London
               ay

 Walton on                                                                                              ne                                                                         A3
                                                                                                      La
  Thames                                                                                           as                                       Bus stops for
  Station
                                                                                               m
                                                                          B                   m                                          Routes 458/459
                                        B
                                                                                            La

                     by-pass                         Esher Road                                                                          Kingston / Woking
                 ham
             Hers                                                                           A244
                     A244                                                                                l
                                                                                                      Hil
                                                                                        B
                                                                                                   ny
                                                                                e

                                                                                                             Clarem               A244
                                                                    West End Lan

   Weybridge
                                                                                                Sto

                      Bus stops for
                                                                                                                    o n t Lan

                    Routes 458/459              Cobham                                             A307                           Leatherhead
                                                                                               d
                                                                                            Roa

                    Woking / Kingston           Guildford                                                                           Dorking
                                                                                            t                                                                            Claygate
                                                                                         h

                                                   A3                                     ou                                         M25
                                                                                                                              e

                                                                                        sm                                                                                Station
                                                                                     ort
                                                                                    P    A307

Contact us
Education Department
Princess Alice Hospice
West End Lane
Esher KT10 8NA
01372 461988
education@pah.org.uk
pah.org.uk

twitter.com/paheducation

Princess Alice Hospice is a registered charity no. 1010930 and a company limited
by guarantee in England and Wales no. 1599796. ©Princess Alice Hospice 2019.

EP LEAFLET V1.0 | JUNE 2019
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