EE PRICE GUIDE FOR SMALL BUSINESS - Our home for Service Plans designed for businesses with up to 50 employees

 
 
EE PRICE GUIDE FOR SMALL BUSINESS
Our home for Service Plans designed for businesses with up to 50 employees




                                         1
This Price Guide and the terms in here will apply to you if you have signed up to any of the subscription options, or purchased any of the products set
out below either from EE directly in one of our stores, online, through our telesales team; or through one of our indirect partners. Some subscription
options and products may not be available through our indirect partners. The information in here was correct at the time of publication. We will keep
it up to date and notify you of any changes where the terms of our agreement with you would require us to do so. Don’t forget that if you do have any
questions you can call us on 150 from an EE mobile or +44 (0)7953 966 150 from any other phone.

EE is a brand of EE Limited, with registered offices at Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW.




B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                           © EE Limited 2019

                                                                               2
CONTENTS                                                                                  5G Data reserve passes:                                                 36
                                                                                          Out-of-Bundle Charges                                                   37
Small Business Subscription Options                                             5
                                                                                          Multi Plan Saving                                                       37
  Business Handset Plans – 4G Network                                           5
                                                                                          Additional Charges                                                      38
  Business Extra Plans – 4G Network                                             5
                                                                                          Single User Plan Benefits                                               38
  Business Select Handset Plans – 4G Network                                    6
                                                                                          Insurance and Protection                                                38
  Business Extra Plans – 5G NETWORK                                            11
                                                                                          Mobile Device Management                                                41
  Business Select Handset Plans – 5G NETWORK                                   13
                                                                                          EE Pocket Landline                                                      41
  Business Select Add Ons                                                      18
                                                                                          Add-ons for Roaming & International Direct Dial (IDD)                   42
  Business Handset Promotional Plans (4G Network)                              18
                                                                                          International Direct Dial Zones (Calling Abroad from the UK)            45
  DUAL SIM                                                                     22
                                                                                          Roaming Zones (Travelling abroad) – Voice & Text                        45
  Business SIM Only Promotional Plans                                          23
                                                                                          Roaming Zones (Travelling abroad) – Data                                48
  Business Shared Plans                                                        24
                                                                                          Apple Music Add-on                                                      51
  Business Connect Plans                                                       25
  Single User Add-Ons for Business & Shared Plans                              28       Terms Applying to Business Plans & Bundles                                51
  4GEE Wi-Fi (Mobile Broadband) & Tablet plans                                 28         Business phone plan and Business Connect Plan Subscriptions             51

  Regular 4GEE Wi-Fi (Mobile Broadband) Plans                                  29         IDD & Roaming allowances                                                55
  Business Tablet Plans                                                        30         BT Sport app and BT Sport casting                                       56

  Business 4GEE WiFi (Mobile Broadband) Promotional Plans                      30         Amazon Prime Video                                                      59

  Pay As You Use (PAYU) plans                                                  31         MTV Play                                                                59

  Call & Text Bar Add-On                                                       32         EE Video pass                                                           60

  Add To Plan Accessory Agreement                                              33         Business Shared Plans                                                   61

  Business Smart Watch Plan                                                    34         4GEE Wi-Fi & Tablet                                                     63

  EE smart number technology                                                   35         4GEE Broadband                                                          64

  Antenna Installation for the 4GEE Router                                     35         Business Smart Watch Plan                                               65
  Data add-ons for Handset/SIMO, Mobile Broadband & Tablet Plans 36                     In-Building Coverage Terms                                                67
  4G network passes:                                                           36         Signal Box                                                              67
B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                        © EE Limited 2019

                                                                                    3
Terms Applying to All Subscription Options                                     67        Wi-Fi Calling                                    72
  Changes to Your Service Plan                                                 67        Business Service, Plus and First                 72
  UK Data Add-Ons                                                              67        Phone Replacement                                75
  Using Your Device Abroad – Voice and Data Roaming                            68        Group Calling                                    79
  International Data Roaming Add-Ons                                           68        Charges                                          79
  Travel Data Pass Add on                                                      68        Network Terms                                    79
  World Select Talk & Text                                                     69        Traffic Management                               80
  Max Rest of World Add-on                                                     70        Auto Mate Terms of Service                       81
  Calling Abroad from the UK Bundles                                           71
                                                                                        List of Changes                                   85
  Ireland Business Extra                                                       71
  Photo Messages                                                               72




B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                © EE Limited 2018



                                                                                    4
UK & Europe (roaming)1
Small Business Subscription Options                                                   Texts
                                                                                                                      250          500        Unlimited     Unlimited

                                                                                      1 Europe Roaming: Inclusive Europe data, minutes, texts and picture
Charges are per Connection per month. Plans with unlimited UK minutes and
UK texts plus data included within them can be used as Shared Plans to                messages (as appropriate) can be used when roaming
share the data allowance unless otherwise specified. Total amounts on your            (calling/texting/receiving calls while travelling abroad) in the following
bill are rounded to two decimal places, so the value may be a penny higher or         countries:
lower.                                                                                Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech
On plans that have UK and European allowances, the data allowance can be              Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,
shared while roaming in the specified countries. Minutes and texts cannot be          Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of
shared. Details of all of European countries included for both roaming and            Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,
International Direct Dial (calling abroad from the UK) are listed at the end of       Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion
the business handset plans and business SIM Only sections. See the Terms              Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
and Conditions section for more information.                                          Switzerland, Saint Martin, Saint Barthelemy and Vatican City

Check UK coverage here www.ee.co.uk/coverage before selecting your plan.

Business Handset Plans – 4G Network                                                   Business Extra Plans – 4G Network
Our Business plans will give you access to our 4GEE Network, with                     Our Business Extra plans give you access to our 4GEE Network and
uncapped speeds in the UK. Please note that some of the handset plans                 uncapped speeds in the UK.
below are only available with selected devices and these devices are subject          Please note that some of the handset plans below are only available with
to change from time to time. Monthly charges can vary dependent on handset            selected devices and these devices are subject to change from time to time.
chosen, please visit https://business.ee.co.uk/ for details.



                           24 month Minimum Term                                                                   24 month Minimum Term
                                                                        £21                                                                                    £36
                                             £16           £26                                                        £26                                      £41
                                                                        £26
Monthly Recurring               £16                                     £31                                           £31          £36          £41            £46
                                                                                          Monthly Recurring
charges (Depends on                         £21            £31          £36                                           £36          £41          £46            £51
                                                                                          charges (Depends on
handset)                                                                £41                                           £41          £46          £51            £56
                                                                                          handset)
UK & Europe (roaming)1                                                                                                £46          £51          £56            £61
                               250MB       500MB          1GB           2GB                                                                     £61            £66
Data
UK& Europe (roaming)1                                                                                                                                          £71
                                250          500        Unlimited     Unlimited                                                                                £76
Minutes

B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                       © EE Limited 2018

                                                                                  5
Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,
                                                                               50GB
    UK & Europe (roaming)1                                                                      Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion
                                   5GB           10GB         20GB         (Up to 30GB
    Data
                                                                            for Europe)         Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
    UK & Europe (roaming)1                                                                      Switzerland, Saint Martin, Saint Barthelemy and Vatican City
                                                        Unlimited
    Minutes                                                                                     Fair usage policy: If you’re on a plan with an allowance above 20GB, a 30GB
    UK & Europe                                                                                 fair use policy applies when roaming in our Europe Zone, unless stated
                                                        Unlimited
    (roaming)1Texts                                                                             othwerwise above.
    International Direct Dial   180 Minutes and 180 texts for international calls & texts
    Minutes & Texts2                          from the UK to Europe2                            4G data services while roaming are subject to availability in the relevant
    BT Sport App Access                                  Included                               location.
                                                                                                2IDD (calling/texting abroad from the UK) - Includes all of the countries
                                                                                                above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco.
                                36 month Minimum Term                                           3
                                                                                                 BT Sport App: Access is included for the duration of your 24 or 36 month
    Monthly Recurring                                                                           contract. See terms and conditions in Terms Applying to Business Plans &
    charges                      £41         £51           £61                £66               Bundles section below.
                                                          40GB              100GB
    UK & Europe (roaming)                                 (Up to        (Up to 60GB for
    1 Data                      10GB        20GB
                                                         30GB for          Europe)
                                                         Europe)                                Business Select Handset Plans – 4G
    UK & Europe
    (roaming)1 Minutes
                                                        Unlimited                               Network
    UK & Europe (roaming)                                                                       Our Business Select plans give you access to our 4GEE Network and
    1Texts                                              Unlimited
                                                                                                uncapped speeds in the UK.
    International Direct Dial   180 Minutes and 180 texts for international calls & texts
                                                                                                Included in Business Select as standard are:
    Minutes & Texts2                          from the UK to Europe2
                                                                                                     Unlimited minutes and texts for use in UK and EU1
    BT Sport App Access3                                Included                                     50GB of Data (30GB fair use in the EU)
                                                                                                     BT Sport App included in plan6
1 Europe Roaming: Inclusive Europe data, minutes, texts and picture                                  180 minutes & texts to call the EU from the UK2
messages (as appropriate) can be used when roaming                                                   Upgrade Anytime (excluding price plans purchased through Indirect
(calling/texting/receiving calls while travelling abroad) in the following                              Partners)
countries:                                                                                      Business Select Plans allow you choose an additional inclusive Business
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech                      Select Add on at no additional cost when you start the contract, and these
Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,                            add ons can be swapped in life.
Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of                            Swappable options are as follows:

B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                               © EE Limited 2018

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   Double Data – Doubles the data from 50GB to 100GB                                                                24 month Minimum Term
       ROW Roaming – 1000 mins, 1000 texts & 1GB data to use whilst
                                                                                                                   £46               £46                      £46                £46
        Roaming outside of the EU in selected countries3
       IDD Boost – 1000 minutes & 1000 texts from UK to EU2 (this is in                                           £51               £51                      £51                £51
        addition to the 180 that comes as standard)                                                                £56               £56                      £56                £56

Non Swappable Option: Damage Cover                                                                                 £61               £61                      £61                £61
Note that the Damage Cover Business Select option can be cancelled at any            Monthly Recurring
                                                                                    charges (Depends on            £66               £66                      £66                £66
time and we will automatically move you to the UK & Europe (roaming)                  handset chosen)              £71               £71                      £71                £71
Double Data plan with 100GB usage unless you choose an alternative
Business Select plan at the same price. Damage cover can also be                                                   £76               £76                      £76                £76
purchased separately on non Business Select price plans. See item 4 below                                          £81               £81                      £81                £81
for more details of Business Select Damage Cover.
                                                                                                                   £86               £86                      £86                £86
Swappable Business Select Add ons can be swapped by texting ‘swap’ to
                                                                                                                   £91         £91 / £96 /£99                 £91                £91
150, or by calling our customer service teams.
                                                                                                                                    100GB
                                                                                                                  50GB                                        50GB              50GB
Swappable add-ons can only be changed once per billing period and will take        UK & Europe (roaming)1                       (Double data)
                                                                                           Data                Up to 30GB        Up to 60GB
effect from the billing date.                                                                                                                                 Up to 30GB for Europe
                                                                                                               for Europe         for Europe
                                                                                   UK & Europe (roaming)1
Additional business select options can be purchased, - see “Business Select             Mins & Texts
                                                                                                                                                  Unlimited
Add ons” section below.
                                                                                    EE Upgrade Anytime5                                 Included in price plan
The Business Select price plans that are available are listed in the table
                                                                                    BT Sport App Access6                                          Included
below.
                                                                                                                                                                              180 Minutes
                                                                                                               180 Minutes and 180 texts for         1000 Mins & 1000       and 180 texts -
                                                                                   International Direct Dial   international calls & texts from      texts -international     international
                                                                                       Minutes & Texts2              the UK to Europe2                calls & texts from      calls & texts
                                                                                                                                                     the UK to Europe2      from the UK to
                                                                                                                                                                                 Europe2

                                                                                                               1000 mins &
                                                                                   Non EU Roaming (using
                                                                                                               texts &1GB
                                                                                    phone whilst travelling
                                                                                                                  while
                                                                                      abroad in selected                         Not included in price plan, need to buy an add on or
                                                                                                               travelling in
                                                                                     countries – see list                                       pay std roaming rates
                                                                                                                  these
                                                                                           below 3
                                                                                                                countries.

                                                                                                                                                                             Included in
                                                                                   Damage Cover (£10.08            Not included in price plan, can be purchased
                                                                                                                                                                             price plan 4
                                                                                   or £7.84 including IPT)4                         separately



B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                                     © EE Limited 2018

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‘Insurance and Warranty’ and in the ‘Insurance and Protection’ section of this
                                                                                           price guide.
                                                                                           Note that damage cover is available without a Business Select price plan
1 Europe Roaming: Inclusive Europe data, minutes, texts and picture                        (See ‘Insurance and Protection’ section of this price guide), and Business
messages (as appropriate) can be used when roaming                                         Select Price plans are also available to purchase without damage cover.
                                                                                           Damage cover would suit the needs of a customer who would like worldwide
(calling/texting/receiving calls while travelling abroad) in the following
                                                                                           cover for their mobile phone, or connected device, in the event of accidental
countries:                                                                                 damage. Devices are not covered if they're damaged deliberately. Damage
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech                 cover doesn't include cover for loss or theft of your device.
Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,                       If Damage cover is not suitable for you, you can choose a different Business
Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of                Select price plan at the same price. You should check if Full Insurance is
                                                                                           more suitable for you as this is also available to purchase as a stand alone
Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,
                                                                                           add on.
Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion
                                                                                           Damage cover for this device is included in your plan. A cost of £10.08 or
Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
                                                                                           £7.84 (depending on device chosen), inclusive of Insurance Premium Tax,
Switzerland, Saint Martin, Saint Barthelemy and Vatican City                               will be shown on your bill. The total cost of the price plan you have chosen,
Fair usage policy: If you’re on a 50GB plan, you can use up to 30GB of your                excluding VAT, but inclusive of Insurance Premium Tax, will be £44, £49,
plan’s inclusive data allowance when roaming in the above countries in our                 £54, £59, £64, £69, £74, £79, £84 or £89 depending on the price plan and
Europe Zone. If you’re on a 100GB plan, you can use up to 60GB of your                     device you have chosen. VAT isn’t applied to the inclusive damage cover
plan’s inclusive data allowance when roaming in the above countriesour                     insurance benefit, which instead has insurance premium tax (IPT) at the
Europe Zone.                                                                               applicable rate applied. Due to the difference in tax treatment, the damage
                                                                                           cover insurance benefit will be shown on the bill as a separate £10.08 or
4G data services while roaming are subject to availability in the relevant                 £7.84, depending on device chosen. This will also be shown on Your
location                                                                                   Confirmation of Your Insurance Cover in your welcome pack.
2IDD (calling/texting abroad from the UK) - Includes all of the countries                  If the taxes or costs relating to this price plan change, this may affect the
above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco.                     amount you pay each month.
3 Non   EU Roaming: 1000 minutes, 1000 texts, 1GB data for use whilst roaming              You can cancel the insurance part of the Business Select cover at any time,
within USA, US Virgin Islands, Canada, Turkey, Australia, New Zealand, India, China,       with no additional fees or charges. The damage cover will apply up to the
Israel and Singapore. Calling and texting other countries will incur additional
                                                                                           date of cancellation. We will then immediately change your price plan, for the
charges, which vary by country. Once any part of the allowance is used up,                 remainder of your contract only, to an alternative “Business Select” price plan
standard out of bundle rates apply for that usage type. See roaming section                at the same cost as the “Business Select with Damage Cover” price plan. By
of Price Guide for more details.                                                           default, this change will be to the 60GB data Boost Business Select price
4
 Inclusive damage cover (£10.08 or £7.84 including IPT, depending on                       plan, unless you choose an alternative “Business Select” price plan at the
device chosen) These price plans come with inclusive damage cover which                    same cost.
includes insurance (provided by Allianz Insurance plc). For further information
on damage cover, see the full terms at ee.co.uk/businessterms under


B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                            © EE Limited 2018

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5
    EE Upgrade Anytime                                                                      remove all personal content and make back-up copies where appropriate.
The terms below for EE Upgrade Anytime do not apply to price plans                           We are not responsible for any content you lose as a result of the
purchased via Indirect Partners. The Indirect Partners have their own terms                  upgrade; and
for any early upgrade price plans and/or offers.                                            remove the SIM card, disable any location finder software on the device,
We will only accept your request for EE Upgrade Anytime on the Business                      remove any security features (e.g. PIN code, finger print access).
Select price plans identified in the table immediately above if:                         You understand that once you return your current device to us you will not be
                                                                                         able to get it back again.

     you have an eligible device as set out at                                          If the device is damaged or not returned, a damaged or missing device
      business.ee.co.uk/upgradeanytime;                                                  charge may apply, which can be found at the following link:
                                                                                         business.ee.co.uk/upgradeanytime
     fewer than 50 connections;
                                                                                         If you do not want to trade in your old device you will have to pay an extra
     the plan that you are upgrading from has been in place for at least 14             charge. More information about this charge can be found under the Charges
      days but you are not within 90 days of the end of your Minimum Term;               paragraph below.
     your account and all payments are up to date;                                      If you wish to upgrade within the 90 day period before the end of the
                                                                                         Minimum Term applicable to your current plan, you will not be able to
     you are upgrading to a price plan with a new 24 month Minimum Term to
                                                                                         participate in EE Upgrade Anytime and you can upgrade as normal with no
      which the same or higher monthly payment than that in your current plan,
                                                                                         early upgrade charge and you can keep your old device.
      applies;
                                                                                         EE Upgrade Anytime is subject to the EE Pay Monthly Terms for Small
     you pass our credit checks.
                                                                                         Business which can be found at the following link under Network Terms:
                                                                                         https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-
If you have fewer than 50 connections and you grow your account to 50 or                 and-conditions/.
more connections, you will be unable to participate in EE Upgrade Anytime
when you reach 50 connections. Customers who have 50 or more
                                                                                         If you participate in this EE Upgrade Anytime price plan, you’ll be ineligible for
connections should contact us to discuss available upgrade options.
                                                                                         any other recycle and reward scheme that would otherwise be available to
Eligible customers must upgrade, in a participating EE retail store or by                you.
contacting our call centre.
We may apply an early upgrade charge. More information about this can be
                                                                                         We may withdraw EE Upgrade Anytime at any time.
found under the Charges paragraph below.
                                                                                         General
If you want to trade in your old device you will:
                                                                                         Where as part of the EE Upgrade Anytime you trade in your device, we will
     need to return your current device in full working condition, power up, with       send you a new device. Devices are subject to availability at the time you
      no missing, damaged or cracked parts, (e.g. a stylus for touch screen              want to upgrade.
      devices should be included if the device was originally supplied with one)
      and with any security features such as Find My iPhone disabled;


B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                          © EE Limited 2018

                                                                                     9
Charges                                                                              If you are in any doubt, you are advised to contact us before arranging your
                                                                                     EE Upgrade Anytime.
Early Upgrade Charge - you may be charged an early upgrade charge in
accordance with the section “How does Upgrade Anytime work” at                       We may vary the charges at any time.
business.ee.co.uk/upgradeanytime.
If you do not want to trade in your old device or your old device is not             BT Sport App: Access is included for the duration of your 12, 24 or 36 month
returned, you will pay an extra charge as set out at the table 'Can I still
                                                                                     contract. See terms and conditions in Terms Applying to Business Plans &
Upgrade Anytime if I don't want to trade in my old device or my device is not
                                                                                     Bundles section below.
returned' at business.ee.co.uk/upgradeanytime.
Damaged Device Charge - you may be charged a damaged device charge in
accordance with the “What do I do if my phone is damaged” table at                                               12 month Minimum Term
business.ee.co.uk/upgradeanytime. A damaged device charge applies where              Monthly Recurring                 £64                              £74
your device:                                                                         charges     (Depends              £69                              £79
                                                                                     on handset)                       £74                              £84
• does not power up;
                                                                                     UK & Europe                                              60GB (up to 25GB for
                                                                                                           30GB (up to 25GB for Europe)
• is not free from PIN locks;                                                        (roaming)1 Data                                                  Europe)
                                                                                     UK & Europe
• cannot make and receive calls or send texts;                                       (roaming)1 Minutes
                                                                                                                                  Unlimited
• does not have fully operative features (such as bluetooth or a camera);            UK      &     Europe
                                                                                                                                  Unlimited
                                                                                     (roaming)1 Texts
• does not have fully operative control buttons (including they keypad);             International Direct
                                                                                                          180 Minutes and 180 texts for international calls from the UK
• does not have an IMEI label or has a damaged or defaced IMEI label;                Dial (IDD) & Roaming
                                                                                                                                 to Europe 2
                                                                                     Minutes
• does not have a display that is clear or fully intact;                             BT Sport App
                                                                                                                                   Included
• has fading and/or missing pixels, cracks or bleeding on the screen;                Access
                                                                                     1
• screens aren’t free from major scratching;                                           Europe Roaming: Inclusive Europe data, minutes, texts and picture
• is not free from water damage or ingress (signs of water damage as                 messages (as appropriate) can be used when roaming
signified by the manufacturer’s water damage indicators);                            (calling/texting/receiving calls while travelling abroad) in the following
• has Find My iPhone enabled including if it has been Activation Locked via          countries:
an iCloud account. All devices running iOS7 or older are Activation Locked           Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech
automatically and the device must be removed from an iCloud account. If you
                                                                                     Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,
haven’t removed it from your iCloud account or disabled Find My iPhone
before sending in, we will not return the device to you for you to unlock            Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of
subsequently.                                                                        Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,
The damaged device charge is also applicable where repairs have been                 Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion
carried out to your device by a third party not authorised by us or the              Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
manufacturer or if any theft/loss protection apps on your device are not             Switzerland, Saint Martin, Saint Barthelemy and Vatican City
disabled.

B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                      © EE Limited 2018

                                                                                10
Fair usage policy: If you’re on a plan that includes a data allowance of over                  International Direct Dial   180 Minutes and 180 texts for international calls & texts
15GB, you can use up to 15GB of your plan’s inclusive data allowance when                      Minutes & Texts2                          from the UK to Europe2
roaming in the above countries, unless otherwise stated above.                                 BT Sport App Access6                                Included
4G data services while roaming are subject to availability in the relevant                     EE Upgrade   Anytime5                               Included
location
                                                                                               EE Data Reserve7                                    Included
2IDD (calling/texting abroad from the UK) - Includes all of the countries
                                                                                               Mobile Iron Threat
standard out of bundle rates apply for that usage type.                                                                                            Included
                                                                                               Defense8
BT Sport App: Access is included for the duration of your 12, 24 or 36 month
contract. See terms and conditions in Terms Applying to Business Plans &                   1 Europe Roaming: Inclusive Europe data, minutes, texts and picture
Bundles section below.                                                                     messages (as appropriate) can be used when roaming
                                                                                           (calling/texting/receiving calls while travelling abroad) in the following
Business Extra Plans – 5G NETWORK                                                          countries:
5G launching in London, Edinburgh, Cardiff, Belfast, Birmingham and                        Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech
Manchester with roll out across other UK cities during 2019. Check                         Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,
ee.co.uk/coverage. Speeds vary by location, coverage and demand. 5G                        Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of
coverage and compatible device needed. If you’re on a 5G plan, in some very                Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,
limited circumstances right at the edge the 5G-enabled area and when you                   Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion
are indoors, your device may show you’re connected to the 5G network when                  Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
you’re not. You’ll still receive our best available speed at this location.                Switzerland, Saint Martin, Saint Barthelemy and Vatican City
Please note that some of the handset plans below are only available with                   Fair usage policy: If you’re on a 50GB plan, you can use up to 30GB of your
selected devices and these devices are subject to change from time to time.                plan’s inclusive data allowance when roaming in our Europe Zone.
                             24 month Minimum Term                                         5G data services while roaming are subject to availability in the relevant
                                £45            £50                   £60
                                                                                           location.
                                £50            £55                   £65                   2IDD (calling/texting abroad from the UK) - Includes all of the countries
                                               £60                   £70                   above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco.
                                                                     £75                   5
                                                                     £80                       EE Upgrade Anytime

    UK & Europe (roaming)1                                           50GB
                                                                                           The terms below for EE Upgrade Anytime do not apply to price plans
                               10GB           20GB                                         purchased via Indirect Partners. The Indirect Partners have their own terms
    Data                                                    (Up to 30GB for Europe)
                                                                                           for any early upgrade price plans and/or offers.
    UK & Europe (roaming)1
                                                     Unlimited                             We will only accept your request for EE Upgrade Anytime on the Business
    Minutes
    UK & Europe                                                                            Select price plans identified in the table immediately above if:
                                                     Unlimited
    (roaming)1Texts

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                                                                                      11
   you have an eligible device as set out at                                           If you do not want to trade in your old device you will have to pay an extra
    business.ee.co.uk/upgradeanytime;                                                   charge. More information about this charge can be found under the Charges
                                                                                        paragraph below.
   fewer than 50 connections;
                                                                                        If you wish to upgrade within the 90 day period before the end of the
   the plan that you are upgrading from has been in place for at least 14              Minimum Term applicable to your current plan, you will not be able to
    days but you are not within 90 days of the end of your Minimum Term;                participate in EE Upgrade Anytime and you can upgrade as normal with no
   your account and all payments are up to date;                                       early upgrade charge and you can keep your old device.
   you are upgrading to a price plan with a new 24 month Minimum Term to               EE Upgrade Anytime is subject to the EE Pay Monthly Terms for Small
    which the same or higher monthly payment than that in your current plan,            Business which can be found at the following link under Network Terms:
    applies;                                                                            https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-
                                                                                        and-conditions/.
   you pass our credit checks.
                                                                                        If you participate in this EE Upgrade Anytime price plan, you’ll be ineligible for
If you have fewer than 50 connections and you grow your account to 50 or                any other recycle and reward scheme that would otherwise be available to
more connections, you will be unable to participate in EE Upgrade Anytime               you.
when you reach 50 connections. Customers who have 50 or more
connections should contact us to discuss available upgrade options.                     We may withdraw EE Upgrade Anytime at any time.
Eligible customers must upgrade in a participating EE retail store or by                General
contacting our call centre.                                                             Where as part of the EE Upgrade Anytime you trade in your device, we will
We may apply an early upgrade charge. More information about this can be                send you a new device. Devices are subject to availability at the time you
found under the Charges paragraph below.                                                want to upgrade.
If you want to trade in your old device you will:                                       Charges
   need to return your current device in full working condition, power up, with        Early Upgrade Charge - you may be charged an early upgrade charge in
    no missing, damaged or cracked parts, (e.g. a stylus for touch screen               accordance with the section “How does Upgrade Anytime work” at
    devices should be included if the device was originally supplied with one)          business.ee.co.uk/upgradeanytime.
    and with any security features such as Find My iPhone disabled;                     If you do not want to trade in your old device or your old device is not
   remove all personal content and make back-up copies where appropriate.              returned, you will pay an extra charge as set out at the table 'Can I still
    We are not responsible for any content you lose as a result of the                  Upgrade Anytime if I don't want to trade in my old device or my device is not
    upgrade; and                                                                        returned' at business.ee.co.uk/upgradeanytime.

   remove the SIM card, disable any location finder software on the device,            Damaged Device Charge - you may be charged a damaged device charge in
    remove any security features (e.g. PIN code, finger print access).                  accordance with the “What do I do if my phone is damaged” table at
                                                                                        business.ee.co.uk/upgradeanytime. A damaged device charge applies where
You understand that once you return your current device to us you will not be           your device:
able to get it back again.
                                                                                        • does not power up;
If the device is damaged or not returned, a damaged or missing device
charge may apply, which can be found at the following link:                             • is not free from PIN locks;
business.ee.co.uk/upgradeanytime                                                        • cannot make and receive calls or send texts;

B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                         © EE Limited 2018

                                                                                   12
• does not have fully operative features (such as bluetooth or a camera);                Mobile Iron Threat Defense8
• does not have fully operative control buttons (including they keypad);                 If you activate more licences than you have told us about, we may bill you
• does not have an IMEI label or has a damaged or defaced IMEI label;                    several months in arrears for those licences. Compatible Device required.
• does not have a display that is clear or fully intact;                                 Accessing the hosted mobile device management platform (the “MDM
                                                                                         Platform”) requires an internet connection, which it is your responsibility to
• has fading and/or missing pixels, cracks or bleeding on the screen;
                                                                                         provide. You are granted a licence to access the MDM Platform or Threat
• screens aren’t free from major scratching;
                                                                                         Defence app is under a separate agreement with MobileIron. Use of the
• is not free from water damage or ingress (signs of water damage as                     MDM Platform is subject to your acceptance of MobileIron’s end user licence
signified by the manufacturer’s water damage indicators);
                                                                                         agreement at point of registration for the MDM Platform or Threat Defence
• has Find My iPhone enabled including if it has been Activation Locked via              app. Use is also subject to the MobileIron Privacy Policy, available at
an iCloud account. All devices running iOS7 or older are Activation Locked
                                                                                         https://www.mobileiron.com/en/customers/privacy, or such other URL as may
automatically and the device must be removed from an iCloud account. If you
haven’t removed it from your iCloud account or disabled Find My iPhone                   MobileIron may advise from time to time. Your sole rights and remedies with
before sending in, we will not return the device to you for you to unlock                relation to the MDM Platform or Threat Defence app are as set out in your
subsequently.                                                                            agreement with MobileIron. If you do not accept the terms of MobileIron’s
The damaged device charge is also applicable where repairs have been                     end user licence agreement, you should not use the MDM Platform or Threat
carried out to your device by a third party not authorised by us or the                  Defence app. You agree to indemnify EE, and keep EE indemnified for any
manufacturer or if any theft/loss protection apps on your device are not                 costs or losses incurred or suffered by EE (including any legal costs) arising
disabled.
                                                                                         from any failure on your part to comply with the terms of MobileIron’s end
If you are in any doubt, you are advised to contact us before arranging your             user licence agreement.
EE Upgrade Anytime.
We may vary the charges at any time.                                                     EE may withdraw or substitute the MDM Platform at any time on provision of
6
                                                                                         reasonable notice (where it is practicable to provide such notice).
 BT Sport App: Access is included for the duration of your 24 or 36 month
contract. See terms and conditions in Terms Applying to Business Plans &
Bundles section below.                                                                   Business Select Handset Plans – 5G
EE Data Reserve7                                                                         NETWORK
If you reach your monthly data allowance on one of our 5G Data Reserve                   5G launching in London, Edinburgh, Cardiff, Belfast, Birmingham and
plans you will continue to be able to use data, but your speed will be                   Manchester with roll out across other UK cities during 2019. Check
restricted to 384kb per second. To continue to use 5G data at full speed you             ee.co.uk/coverage. Speeds vary by location, coverage and demand. 5G
will need to buy one of our 5G speed boost data passes (see table below in               coverage and compatible device needed. If you’re on a 5G plan, in some very
Data add-ons for Handset/SIMO, Mobile Broadband & Tablet Plans) which                    limited circumstances right at the edge the 5G-enabled area and when you
will restore full speed 5G service for the duration of the pass, or until the end        are indoors, your device may show you’re connected to the 5G network when
of your billing cycle when your monthly full speed data allowance renews –               you’re not. You’ll still receive our best available speed at this location.
whichever comes first.

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                                                                                    13
Included in Business Select as standard are:                                        Some of the handset plans below are only available with selected devices
     Unlimited minutes and texts for use in UK and EU1                             and these devices are subject to change from time to time.
     50GB of Data (30GB fair use in the EU)
     BT Sport App included in plan6                                                All prices are shown exclusive of VAT, and the plans with inclusive damage
     180 minutes & texts to call the EU from the UK2                               cover are shown inclusive of Insurance Premium Tax (“IPT”)
     Upgrade Anytime (excluding price plans purchased through Indirect
        Partners)
Business Select Plans allow you choose an additional inclusive Business                                        24 month Minimum Term
Select Add on at no additional cost when you start your contract, and these
                                                                                                             £70          £70                  £70             £70
add ons can be swapped in life.                                                      Monthly Recurring
                                                                                    charges (Depends on      £75          £75                  £75             £75
Swappable options are as follows:
                                                                                      handset chosen)
    Double Data – Doubles the data from 50GB to 100GB                                                       £80          £80                  £80             £80
    ROW Roaming – 1000 mins, 1000 texts & 1GB data to use whilst                                            £85          £85                  £85             £85
      Roaming outside of the EU in selected countries3
                                                                                                             £90          £90                  £90             £85
    IDD Boost – 1000 minutes & 1000 texts from UK to EU2 (this is in
      addition to the 180 that comes as standard).                                                                        £95                  £95             £90
                                                                                                                         £100                                  £95
Non Swappable Option
    Damage Cover – Note that the Damage Cover Business Select                                                           £103
      option can be cancelled at any time and we will automatically move                                                 100GB
      you to the UK & Europe (roaming) Double Data plan with 100GB                                          50GB        (Double            50GB               50GB
      usage unless you choose an alternative Business Select plan at the                UK & Europe                       data)
      same price. Damage cover can also be purchased separately on non                (roaming)1 Data       Up to
                                                                                                                      Up to 60GB
      Business Select price plans. See item 4 below for more details of                                   30GB for                        Up to 30GB for Europe
                                                                                                                      for Europe
                                                                                                           Europe
      Business Select Damage Cover.
                                                                                        UK & Europe
Swappable Business Select Add ons can be swapped by texting ‘swap’ to                (roaming)1 Mins &                             Unlimited
                                                                                           Texts
150, or by calling our customer service teams.
                                                                                    EE Upgrade Anytime5                            Included
Swappable add-ons can only be changed once per billing period and will take
                                                                                       BT Sport App
effect from the billing date.                                                                                                      Included
                                                                                         Access6
Additional business select options can be purchased, - see “Business Select          EE Data Reserve7                              Included
Add ons” section below.                                                              Mobile Iron Threat
                                                                                                                                   Included
                                                                                        Defense8
The Business Select price plans that are available are listed in the table
below. Please note:


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                                                                               14
180 Minutes          5G data services while roaming are subject to availability in the relevant
                                                        1000 Mins &
                        180 Minutes and 180 texts                           and 180            location.
                                                          1000 texts -
                         for international calls &                            texts -
 International Direct                                    international                         2IDD (calling/texting abroad from the UK) - Includes all of the countries
                           texts from the UK to                           international
Dial Minutes & Texts2                                    calls & texts                         above, excluding Estonia, Latvia, Liechtenstein, Lithuania and Monaco.
                                  Europe2                                 calls & texts
                                                       from the UK to
                                                                          from the UK          3 Non
                                                            Europe2                                   EU Roaming: 1000 minutes, 1000 texts, 1GB data for use whilst
                                                                           to Europe2
                                                                                               roaming within USA, US Virgin Islands, Canada, Turkey, Australia, New
                         1000 mins
 Non EU Roaming            & texts                                                             Zealand, India, China, Israel and Singapore. Calling and texting other
(using phone whilst        &1GB                                                                countries will incur additional charges, which vary by country. Once any part
travelling abroad in        while       Not included in price plan, need to buy an add         of the allowance is used up, standard out of bundle rates apply for that usage
selected countries –    travelling in            on or pay std roaming rates                   type. See roaming section of Price Guide for more details.
   see list below 3        these                                                               4
                         countries.
                                                                                                 Inclusive damage cover (£10.08 or £7.84 including IPT, depending on
     Damage Cover                                                          Included in
                                                                                               device chosen) These price plans come with inclusive damage cover which
                         Not included in price plan, can be purchased                          includes insurance (provided by Allianz Insurance plc). For further information
    (£10.08 or £7.84                                                       price plan 4
                                          separately                                           on damage cover, see the full terms at ee.co.uk/businessterms under
     including IPT)4
                                                                                               ‘Insurance and Warranty’ and in the ‘Insurance and Protection’ section of this
                                                                                               price guide.
                                                                                               Note that damage cover is available without a Business Select price plan
                                                                                               (See ‘Insurance and Protection’ section of this price guide), and Business
1 Europe Roaming: Inclusive Europe data, minutes, texts and picture                            Select Price plans are also available to purchase without damage cover.
messages (as appropriate) can be used when roaming                                             Damage cover would suit the needs of a customer who would like worldwide
(calling/texting/receiving calls while travelling abroad) in the following                     cover for their mobile phone, or connected device, in the event of accidental
countries:                                                                                     damage. Devices are not covered if they're damaged deliberately. Damage
                                                                                               cover doesn't include cover for loss or theft of your device.
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech                     If Damage cover is not suitable for you, you can choose a different Business
Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,                           Select price plan at the same price. You should check if Full Insurance is
Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of                    more suitable for you as this is also available to purchase as a stand alone
Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,                       add on.
Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion                             Damage cover for this device is included in your plan. A cost of £10.08 or
Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,                               £7.84 (depending on device chosen), inclusive of Insurance Premium Tax,
                                                                                               will be shown on your bill. The total cost of the price plan you have chosen,
Switzerland, Saint Martin, Saint Barthelemy and Vatican City
                                                                                               excluding VAT, but inclusive of Insurance Premium Tax, will be £44, £49,
Fair usage policy: If you’re on a plan that includes a data allowance of over                  £54, £59, £64, £69, £74, £79, £84 or £89 depending on the price plan and
50GB, you can use up to 25GB of your plan’s inclusive data allowance when                      device you have chosen. VAT isn’t applied to the inclusive damage cover
roaming in the above countries, for plans that include a data allowance of                     insurance benefit, which instead has insurance premium tax (IPT) at the
over 60GB, you can use up to 30GB, and plans that include a data allowance                     applicable rate applied. Due to the difference in tax treatment, the damage
of over 100GB, can use up to 60GB unless otherwise stated above.                               cover insurance benefit will be shown on the bill as a separate £10.08 or


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                                                                                          15
£7.84, depending on device chosen. This will also be shown on Your                     Eligible customers must upgrade, in a participating EE retail store or by
Confirmation of Your Insurance Cover in your welcome pack.                             contacting our call centre.
If the taxes or costs relating to this price plan change, this may affect the          We may apply an early upgrade charge. More information about this can be
amount you pay each month.                                                             found under the Charges paragraph below.
You can cancel the insurance part of the Business Select cover at any time,            If you want to trade in your old device you will:
with no additional fees or charges. The damage cover will apply up to the
                                                                                          need to return your current device in full working condition, power up, with
date of cancellation. We will then immediately change your price plan, for the
                                                                                           no missing, damaged or cracked parts, (e.g. a stylus for touch screen
remainder of your contract only, to an alternative “Business Select” price plan
                                                                                           devices should be included if the device was originally supplied with one)
at the same cost as the “Business Select with Damage Cover” price plan. By
                                                                                           and with any security features such as Find My iPhone disabled;
default, this change will be to the Double Data with 100GB data Boost
Business Select price plan, unless you choose an alternative “Business                    remove all personal content and make back-up copies where appropriate.
Select” price plan at the same cost.                                                       We are not responsible for any content you lose as a result of the
5                                                                                          upgrade; and
    EE Upgrade Anytime
The terms below for EE Upgrade Anytime do not apply to price plans                        remove the SIM card, disable any location finder software on the device,
purchased via Indirect Partners. The Indirect Partners have their own terms                remove any security features (e.g. PIN code, finger print access).
for any early upgrade price plans and/or offers.                                       You understand that once you return your current device to us you will not be
We will only accept your request for EE Upgrade Anytime on the Business                able to get it back again.
Select price plans identified in the table immediately above if:                       If the device is damaged or not returned, a damaged or missing device
                                                                                       charge may apply, which can be found at the following link:
     you have an eligible device as set out at
                                                                                       business.ee.co.uk/upgradeanytime
      business.ee.co.uk/upgradeanytime;
                                                                                       If you do not want to trade in your old device you will have to pay an extra
     fewer than 50 connections;
                                                                                       charge. More information about this charge can be found under the Charges
     the plan that you are upgrading from has been in place for at least 14           paragraph below.
      days but you are not within 90 days of the end of your Minimum Term;
                                                                                       If you wish to upgrade within the 90 day period before the end of the
     your account and all payments are up to date;                                    Minimum Term applicable to your current plan, you will not be able to
                                                                                       participate in EE Upgrade Anytime and you can upgrade as normal with no
     you are upgrading to a price plan with a new 24 month Minimum Term to
                                                                                       early upgrade charge and you can keep your old device.
      which the same or higher monthly payment than that in your current plan,
      applies;                                                                         EE Upgrade Anytime is subject to the EE Pay Monthly Terms for Small
                                                                                       Business which can be found at the following link under Network Terms:
     you pass our credit checks.                                                      https://ee.co.uk/business/small/help/terms-and-conditions/business-terms-
If you have fewer than 50 connections and you grow your account to 50 or               and-conditions/.
more connections, you will be unable to participate in EE Upgrade Anytime
when you reach 50 connections. Customers who have 50 or more
connections should contact us to discuss available upgrade options.                    If you participate in this EE Upgrade Anytime price plan, you’ll be ineligible for
                                                                                       any other recycle and reward scheme that would otherwise be available to
                                                                                       you.

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                                                                                  16
We may withdraw EE Upgrade Anytime at any time.                                      before sending in, we will not return the device to you for you to unlock
                                                                                     subsequently.
General
                                                                                     The damaged device charge is also applicable where repairs have been
Where as part of the EE Upgrade Anytime you trade in your device, we will
send you a new device. Devices are subject to availability at the time you           carried out to your device by a third party not authorised by us or the
want to upgrade.                                                                     manufacturer or if any theft/loss protection apps on your device are not
                                                                                     disabled.
Charges
                                                                                     If you are in any doubt, you are advised to contact us before arranging your
Early Upgrade Charge - you may be charged an early upgrade charge in                 EE Upgrade Anytime.
accordance with the section “How does Upgrade Anytime work” at
                                                                                     We may vary the charges at any time.
business.ee.co.uk/upgradeanytime.
                                                                                     6
                                                                                      BT Sport App: Access is included for the duration of your 24 or 36 month
If you do not want to trade in your old device or your old device is not
returned, you will pay an extra charge as set out at the table 'Can I still          contract. See terms and conditions in Terms Applying to Business Plans &
                                                                                     Bundles section below.
Upgrade Anytime if I don't want to trade in my old device or my device is not
returned' at business.ee.co.uk/upgradeanytime.                                       Bundles section below.
Damaged Device Charge - you may be charged a damaged device charge in                EE Data Reserve7
accordance with the “What do I do if my phone is damaged” table at
business.ee.co.uk/upgradeanytime. A damaged device charge applies where              If you reach your monthly data allowance on one of our 5G Data Reserve
your device:                                                                         plans you will continue to be able to use data, but your speed will be
• does not power up;                                                                 restricted to 384kb per second. To continue to use 5G data at full speed you
• is not free from PIN locks;                                                        will need to buy one of our 5G speed boost data passes which will restore full
• cannot make and receive calls or send texts;                                       speed 5G service for the duration of the pass, or until the end of your billing
                                                                                     cycle when your monthly full speed data allowance renews – whichever
• does not have fully operative features (such as bluetooth or a camera);
                                                                                     comes first.
• does not have fully operative control buttons (including they keypad);
                                                                                     Mobile Iron Threat Defense8
• does not have an IMEI label or has a damaged or defaced IMEI label;
• does not have a display that is clear or fully intact;                             If you activate more licences than you have told us about, we may bill you
                                                                                     several months in arrears for those licences. Compatible Device required.
• has fading and/or missing pixels, cracks or bleeding on the screen;
                                                                                     Accessing the hosted mobile device management platform (the “MDM
• screens aren’t free from major scratching;                                         Platform”) requires an internet connection, which it is your responsibility to
• is not free from water damage or ingress (signs of water damage as                 provide. You are granted a licence to access the MDM Platform or Threat
signified by the manufacturer’s water damage indicators);                            Defence app is under a separate agreement with MobileIron. Use of the
• has Find My iPhone enabled including if it has been Activation Locked via          MDM Platform is subject to your acceptance of MobileIron’s end user licence
an iCloud account. All devices running iOS7 or older are Activation Locked           agreement at point of registration for the MDM Platform or Threat Defence
automatically and the device must be removed from an iCloud account. If you
haven’t removed it from your iCloud account or disabled Find My iPhone               app. Use is also subject to the MobileIron Privacy Policy, available at

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                                                                                17
https://www.mobileiron.com/en/customers/privacy, or such other URL as may
MobileIron may advise from time to time. Your sole rights and remedies with             Business Handset Promotional Plans (4G
relation to the MDM Platform or Threat Defence app are as set out in your               Network)
agreement with MobileIron. If you do not accept the terms of MobileIron’s end
                                                                                        From time-to-time, we offer promotional tariffs. These are available
user licence agreement, you should not use the MDM Platform or Threat
                                                                                        specifically for promotional periods only and are subject to Terms and
Defence app.. You agree to indemnify EE, and keep EE indemnified for any
                                                                                        Conditions around eligibility and availability. These offers are only available to
costs or losses incurred or suffered by EE (including any legal costs) arising
                                                                                        new customers and existing EE customers, as appropriate, that Upgrade to
from any failure on your part to comply with the terms of MobileIron’s end
                                                                                        this plan during the promotional period. They may not always be available to
user licence agreement.
                                                                                        upgrading customers. The offer is NOT available to any existing customers
EE may withdraw or substitute the MDM Platform at any time on provision of              whose agreements are within their Minimum Term. Existing customers cannot
reasonable notice (where it is practicable to provide such notice).                     change their price plan on to this promotional plan unless we agree to resign
                                                                                        that customer. These offers are not available with any other discount or
Business Select Add Ons                                                                 promotion (including Friends & Family) and cannot be used as a Shared Plan.
Business Select price plans have 4 x add ons that can be added exclusively              They are also not available in conjunction with another offer or promotion or
to these price plans. They are not available for any other price plans. Not all         on the pre-order of any devices. They are also restricted to certain devices.
of the Business Select Add ons are available on all Business Select plans
and, where available, only 1 can be added.
These add ons are:
       12m and 24m variants of: £10 per month for 1000 mins,1000 texts
        and 1GB data (when using phone whilst travelling abroad) in USA,
        US Virgin Islands, Canada, Turkey, Australia, New Zealand, India,
        China, Israel and Singapore
       12m and 24m variants of: £10 per month for 1000 minutes and 1000
        texts to use to call the EU2 from the UK (IDD)
Calling and texting other countries will incur additional charges, which vary by
country. Once any part of the allowance is used up, standard out of bundle
rates apply for that usage type. See roaming section of Price Guide for more
details




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                                                                                   18
Dates available                         21.09.18-20.06.19
                                                                                            Islands, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
                                                                                            Switzerland, Saint Martin, Saint Barthelemy and Vatican City
                                                        £54
                                                                                            Fair usage policy: If you’re on a plan that includes a data allowance of over
                                                        £59                                 50GB, you can use up to 25GB of your plan’s inclusive data allowance when
                                                        £64                                 roaming in the above countries, for plans that include a data allowance of
                                                                                            over 60GB, you can use up to 30GB, and plans that include a data allowance
                                                        £69
                                                                                            of over 100GB, can use up to 60GB unless otherwise stated above.
    Monthly Recurring charges                           £74
      (Depends on handset                                                                   4G data services while roaming are subject to availability in the relevant
             chosen)                                    £79                                 location
                                                        £84                                 2IDD (calling/texting abroad from the UK) - Includes all of the countries
                                                        £89                                 standard out of bundle rates apply for that usage type.
                                                        £94                                 BT Sport App: Access is included for the duration of your 12, 24 or 36 month
                                                        £99                                 contract. See terms and conditions in Terms Applying to Business Plans &
                                                                                            Bundles section below.
                                                      100 GB
     UK & Europe (roaming)1
             Data                             (Up to 50GB for Europe)

     UK & Europe (roaming)1
                                                     Unlimited
                                                                                            Business SIM Only Plans
          Mins & Texts
                                                                                            Our Business SIM Only plans give you access to our 4GEE or 5G Network in
     International Direct Dial   180 Minutes and 180 texts for international calls &
         Minutes & Texts2                  texts from the UK to Europe2                     the UK. Check coverage here www.ee.co.uk/coverage before selecting your
                                                                                            plan.
      BT Sport App Access                             Included
                                                                                                                       4GEE - 30 day Minimum Term
1 Europe Roaming: Inclusive Europe data, minutes, texts and picture                         Monthly Recurring
                                                                                                                           £15                  £20                   £25
messages (as appropriate) can be used when roaming                                          Charges
                                                                                            UK & Europe
(calling/texting/receiving calls while travelling abroad) in the following                  (roaming)1 Data
                                                                                                                           1GB                 5GB                   10GB
countries:                                                                                  UK & Europe
                                                                                                                        Unlimited            Unlimited             Unlimited
                                                                                            (roaming)1 Minutes
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech                  UK & Europe
                                                                                                                        Unlimited            Unlimited             Unlimited
Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,                        (roaming)1 Texts
Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of                 UK Network speed                           Our fastest 4G speeds
Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,                    BT Sport App Access                            Not Included
Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion                          Shared Leader                                       No



B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                             © EE Limited 2018

                                                                                       19
4GEE - 12 month Minimum Term                                                                   4GEE - 24 month Minimum Term

  Monthly Recurring                                                                                 Monthly Recurring
                           £12        £15        £20      £25          £30          £40                                      £15                  £20                     £25
      Charges                                                                                       Charges
                                                                                                    UK & Europe
     UK & Europe                                                                                    (roaming)1 Data          5GB                 20GB                    30GB
                           1GB        5GB       15GB     30GB         50GB        100GB
   (roaming)1 Data
                                                                                                    UK & Europe
     UK & Europe                                                                                                                                  Unlimited
                          Unltd      Unltd      Unltd     Unltd       Unltd         Unltd           (roaming)1 Minutes
  (roaming)1 Minutes                                                                                UK & Europe
                                                                                                                                                  Unlimited
                                                                                                    (roaming)1 Texts
     UK & Europe
                          Unltd      Unltd      Unltd     Unltd       Unltd         Unltd           UK Network Speed                        Our fastest 4G speeds
   (roaming)1 Texts

  Swappable Benefit       Not included in price plan     Choose 1x Swappable benefit                BT Sport App Access                           Included

       Double Data                                                                                  Shared Leader                                   Yes
                          Not included in price plan      60GB       100GB         200GB
       Allowance 4
    Non EU Roaming                                                         Or
  (using phone whilst
  travelling abroad) in                                                                                                     5G - 30 day Minimum Term
                          Not included in price plan,
     USA, US Virgin
                          need to buy an add on or         60 mins and 60 texts for use             Monthly Recurring
    Islands, Canada,                                                                                                                  £24                              £29
                           pay std roaming rates                 when roaming 3                     Charges
 Turkey, Australia, New
                                                                                                    UK & Europe
 Zealand, India, China,                                                                                                              5GB                              10GB
                                                                                                    (roaming)1 Data
   Israel, Singapore 3
                                                                                                    UK & Europe
                                                                           Or                                                      Unlimited                        Unlimited
                                                                                                    (roaming)1 Minutes
                          Not included in price plan,                                               UK & Europe
  International Direct                                                                                                             Unlimited                        Unlimited
                          need to buy an add on or                                                  (roaming)1 Texts
 Dial Minutes & Texts2                                   60 Mins and 60 texts for int. calls
                          pay std international rates                                               UK Network speed         5G speeds (4G Speed outside of 5G coverage areas)
                                                          & texts from the UK to Europe2
                                                                                                    BT Sport App Access                          Not Included
  UK Network Speed                            Our fastest 4G speeds                                 Mobile Iron Threat
                                                                                                                                                   Included
                                                                                                    Defence⁵
BT Sport App Access                          Included on all price plans                            EE Data Reserve⁶                               Included

    Shared Leader          No                                Yes                                    Shared Leader                                       No




B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                                  © EE Limited 2018

                                                                                               20
Shared Leader           No                                Yes

                            5G - 12 month Minimum Term

  Monthly Recurring                                                                                                             5G - 24 month Minimum Term
                             £19            £24          £29           £34          £44
      Charges
                                                                                                    Monthly Recurring
      UK & Europe                                                                                                                £24             £29                £33            £38
                             5GB          20GB          30GB          50GB        100GB             Charges
    (roaming)1 Data
                                                                                                    UK & Europe
     UK & Europe                                                                                    (roaming)1 Data                                                50GB          100GB
                            Unltd          Unltd         Unltd        Unltd        Unltd                                        20GB            30GB
  (roaming)1 Minutes

     UK & Europe
                            Unltd          Unltd         Unltd        Unltd        Unltd            UK & Europe
   (roaming)1 Texts                                                                                                                                    Unlimited
                                                                                                    (roaming)1 Minutes
                                                                                                    UK & Europe
  Swappable Benefit      Not included in price plan     Choose 1x Swappable benefit                                                                    Unlimited
                                                                                                    (roaming)1 Texts
       Double Data
                        Not included in price plan       60GB        100GB        200GB             UK Network Speed             5G speeds (4G Speed outside of 5G coverage areas)
       Allowance 4
    Non EU Roaming                                                      Or                              Mobile Iron Threat
                                                                                                                                                 Included on all plans
  (using phone whilst                                                                                       Defence⁵
  travelling abroad) in                                                                                 EE Data Reserve⁶                         Included on all plans
                        Not included in price plan,
     USA, US Virgin
                        need to buy an add on or       60 mins and 60 texts for use when
    Islands, Canada,
                         pay std roaming rates                    roaming 3                         BT Sport App Access                                Included
 Turkey, Australia, New
 Zealand, India, China,
                                                                                                    Shared Leader                                        Yes
   Israel, Singapore 3
                                                                        Or

                         Not included in price plan,
  International Direct                                 60 Mins and 60 texts for int. calls &        1 Europe Roaming: Inclusive Europe data, minutes, texts and picture
                         need to buy an add on or
 Dial Minutes & Texts2                                    texts from the UK to Europe2
                         pay std international rates                                                messages (as appropriate) can be used when roaming
                                                                                                    (calling/texting/receiving calls while travelling abroad) in the following
  UK Network Speed            5G speeds (4G Speed outside of 5G coverage areas)
                                                                                                    countries:
                                                                                                    Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech
BT Sport App Access                         Included on all price plans
                                                                                                    Republic, Denmark, Estonia, Finland, France, French Guiana, Germany,
  Mobile Iron Threat
                                            Included on all price plans                             Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of
      Defence⁵
                                                                                                    Man, Italy, Jersey, Latvia, Lithuania, Liechtenstein, Luxembourg, Malta,
  EE Data Reserve⁶                          Included on all price plans
                                                                                                    Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion


B2BLegal1201 EE Price Guide for Small Business EXT Document V11.5 30.05.2019                                                                                        © EE Limited 2018

                                                                                               21
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